gogreentaxisltd.co.uk

2.2
2.2 Based on 141 reviews

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Average Rating

2.2

/
5

141 Reviews

5 Star
28%
4 Star
1%
3 Star
1%
2 Star
4%
1 Star
66%

Filtered Reviews

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Selma Anderson
Absolute Disgrace

Absolute disgrace, about 25% more costly than any other firm for the same exact distance. Left my brand new £80 bag in the car and the driver swears blind he didn't take it. Very rude and threatening demeanour and awful customer service from office staff - will be reporting the theft to the police.

1
Date of experience: Sep 03, 2021
SydanLumi48
Do not use this firm for Witney

As others, booked online several days in advance for an 11.00 pm pickup at a remote location outside Witney. They emailed with 15 minutes notice to try to delay by 30 mins. Fortunately another taxi had spare seats and kindly took us back to our hotel. According to the driver they do it all the time. Do not use this firm for Witney.

1
Date of experience: Aug 20, 2021
Heywood
No wonder you have 1.8 star rating

No wonder you have 1.8 star rating. Useless. Don’t book with these clowns, hope Uber put you out of business.

1
Date of experience: Aug 14, 2021
Jeffrey Bell
Frauds

They told me on email the price was 5.50 for the journey then charged me £20! Wouldn’t let me out until I paid the fee which one was extortionate and two not the confirmed price when I booked, the driver simply said the email was wrong! SORT IT OUT!

1
Date of experience: Aug 13, 2021
Do not use this company

Do not use this company, they are unreliable. We booked a taxi for midnight on Saturday to take us from a wedding in a quiet location to our hotel, we had an email confirmation. I had a call, which I missed at 11.30pm to cancel as they couldn’t do it anymore. I called them as soon as I realised I had missed a call only to be told that they couldn’t do it anymore, I explained we were in a remote location and that’s why I’d booked and what were we supposed to do!! They just said they had cancelled other clients too and nothing they could do!!!! Absolutely disgusting to cancel at all but so late when fewer options are available to you and all 4 of us had been drinking so unable to drive. Will never ever use this company again and would not recommend at all!!!

1
Date of experience: Aug 11, 2021
Wyndham Foster
I am in the taxi now and the driver has…

I am in the taxi now and the driver has stopped to pour water on his face to stay awake. He's agitated and certainly not fit to drive. Won't use again. Also windows down so freezing. Worst drive ever don't use !! Other drivers beeping and can't stay in the lane. Unbelievable.

1
Date of experience: Aug 11, 2021
Homer P.
Used this company a few times but never…

Used this company a few times but never again after they left my daughter stranded. Rude and unhelpful bloke on the customer support desk put the phone down on me and my daughter. Shambles.

1
Date of experience: Jun 27, 2021
Elvis L.
1 star is better than the experience

1 star is better than the experience. Double the price of most taxis’s for the same distance, rude driver who didn’t know the area. 1.5 hours late. Horrible service and an awful experience

1
Date of experience: May 29, 2021
Raife B.
Always there waiting for you

Always there waiting for you. Quiet, spotless cars. Polite and caring drivers. For a hassle free journey this is the way to go.

5
Date of experience: May 27, 2021
Stuart Long
Poor and rude service...!!!

After using Go Green Taxis a number of times each week for a number of years, yesterday evening I had a confirmed booking at 21.24 only for it to be cancelled at 21.40. The controller, who called me to confirm their cancellation, was rude, abrupt, and could do with some lessons in customer service. I managed to get a taxi using ABC taxis and will be using them from now on...!!!

1
Date of experience: May 22, 2021

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