Review Time
I bought a Tissot watch over a year ago. I never took out any insurance.I then made a serious and foolish mistake causing accidental damage. I took it to the retailer I purchased it from and they sent it away for repair.I got a phone call from the retailer to say the watch will be repaired free of charge, courtesy of Tissot.I collected my watch a few weeks later with £0 bill, a beautiful case to store my watch in and 12 month cover for the same damage!.I am very impressed with the service all round.
Don’t buy a Tissot watch.I bought a V8 and thought it was a quality watch, 7 years later it has fallen off my wrist twice and the second time totally damaged, it literally fell apart but the glass didn’t break. Tissot informed me that their watches can only fall from 1m onto a wooden floor 😳 What! Oh yes and depending on how it lands. Furthermore they don’t provide any kind of Warranty. I could pay close to 300€ for repair, the watch costs 300€ on sale!I am getting a Victorinox INOX this time, Tissot lost a loyal customer here and I will tell everyone on my way not to buy their watches. Poor quality and poor service!Tissot has nothing to do with quality. Swiss made... are you having a laugh!
I contracted their services twice but to varying degree of experience. One my visit they repaired my watch instantly and quickly.But when I went there for another watch of mine, they took more than ample time and when I went to recollect after all, at first they said they have lost it but but after instance I got it back.
I have recently had a problem with my Tissot Touch, and sent it to the service centre here in the UK.I would like to thank the team for their excellent and prompt service.I would definitely recommend Tissot watches to anyone who wants quality in a watch and in after sales care.Thankyou Tissot.
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