Nigel

Purchased a new washing machine with another Beko product. Never had an issues with the brand over t

Purchased a new washing machine with another Beko product. Never had an issues with the brand over the years. All our kitchen equipment is Beko. One thing, the time remaining displayed on the machine...

Jade Storey

I am so pleased with this washing machine, the drum is spacious and the settings are all adjustable

I am so pleased with this washing machine, the drum is spacious and the settings are all adjustable which is a really useful feature. The washer is so quiet, the design is sleek and the digital displ...

Karina French

I must admit I do like Beko goods they do tend to last a while and even if they don’t they are a goo

I must admit I do like Beko goods they do tend to last a while and even if they don’t they are a good price. The only thing I would say is for the gas free standing cookers put the ignition switch on...

PBoD

In June 2023, an unexpected event occurred when my parents' original Samsung fridge, which had faith

In June 2023, an unexpected event occurred when my parents' original Samsung fridge, which had faithfully served us for 24 years, finally gave out. The loss was significant, not only due to the emotio...

Laura Humphreys

Our Beko is 29 days old & in our opinion very nearly created a fire. The drum was completely filled

Our Beko is 29 days old & in our opinion very nearly created a fire. The drum was completely filled with smoke & the intense smell of burning plastic lasted for hours in our house! Our clothes...

Wanderlust

I bought a Beko BCFD450 integrated frost-free fridge freezer through AO. I moved into my property an

I bought a Beko BCFD450 integrated frost-free fridge freezer through AO. I moved into my property and did a food order with £300 worth of frozen meat, fruit and veg. I went out the next morning and th...

Venus Rogers

Frustrating experience with delivery and support

I experienced a complete lack of response from the support team regarding my delivery issues. I ordered a large appliance directly from the company, but the delivery team sent two people who claimed i...

Gwen Scott

I will never oder from these people…

I will never oder from these people again. Bad experience. I ordered over £6000 of appliances for export. With a note saying call 1 hr before delivery. Driver turned up and wasn't prepared to wait a...

Clarence

Very good and helpful engineer.

Engineer called to say what time he was coming arrived on time knew straight away what the problem was got straight in to sort it out ran washer to check every thing was working all right and even sh...

WF15

Joke Service

I’ve requested repair of a noisy fridge that makes constant cycling grinding noise when running. The engineer from Whirlpool came as scheduled and upon the inspection he told me it’s the vibration. He...

Chelsea Harris

Customer service is so bad

Customer service is so bad, getting passed around and nobody wants to deal with the issue,,promised phone calls back and never happened Oven now dangerous and tripping the electricity, didn't care ,...

Donna

The most terrible company

The most terrible company. Their engineer broke my machine carrying out a small repair. I have now been waiting a month for them to complete the repair. Manager refuses to speak to me on the phone. Th...

Eulalie Gonzalez

This milk steamer is fantastic! Creates perfect microfoam for cappuccinos and lattes every time. Hea

This milk steamer is fantastic! Creates perfect microfoam for cappuccinos and lattes every time. Heats quickly, easy to use,and cleanup is simple. The build quality is excellent - feels robust and wel...

Odette Brooks

Helpful delivery service with excellent communication

The driver was very accommodating in bringing the package inside the house. Overall, I am pleased with the delivery experience. We received timely updates, the time slot was precise, and everything ar...

K3NCR4FT30

Steer clear from Tidex

Steer clear from TidexI wrote a review previously annonymously about Tidex that they took my money after 28 days of cancelling the order and they posted my address as a reply here saying that the item...

Riley Rogers

No shipping to North Ireland

No shipping to North Ireland they tray to charge extra even if they say on the page free shipping it's not true pure costumer service you have to chased them if you need to talk with them

Karen Long

I am very happy with my Shed and I…

I am very happy with my Shed and I received very good customer service informing me every step of the way about shipping etc..

Cameron P.

Quick delivery

Quick delivery. Unfortunately one piece damaged in transit. Contacted tiedex- quick response received but still waiting delivery of replacement.

Joon Park

I cannot believe Dyson charges $500 for a hairdryer that doesn’t even turn on. I purchased the Dyso

I cannot believe Dyson charges $500 for a hairdryer that doesn’t even turn on. I purchased the Dyson Supersonic twice. The first one wouldn’t power on at all, so I returned it, assuming it was just a...

Richard Morgan

Battery failed after 11 months. Trying to get a replacement is a nightmare Dyson communicates like A

Battery failed after 11 months. Trying to get a replacement is a nightmare Dyson communicates like AI and after three rounds they continue to stall and ask redundant questions. I believe their tactic...

Effie Bell

Lack of Replacement Parts Availability

They are unable to maintain stock of replacement parts. My battery pack has needed replacement since 12/29/25, and as of today, 1/15/26, it is still unavailable. A similar issue occurred when I requir...

A. J. Richardson

I bought The Dyson Cinetic Big Ball Animal + Allergy back in 2015, because we had 4 pets who shed an

I bought The Dyson Cinetic Big Ball Animal + Allergy back in 2015, because we had 4 pets who shed an enormous amount of hair. My wife has extremely long red hair, that also sheds a lot. Combined with...

Ian

Incorrect Wand Shipped with the Vacuum

I received the vacuum as a gift and the wand that was included was the wrong one and didn't fit. The company mentioned they would send a replacement part, but then informed us it would take 1-2 weeks....

Sylvie H.

Extremely Frustrating Experience with Customer Service

I ordered a vacuum directly from the company on December 26 at a discounted price, and what followed was one of the most confusing and unacceptable customer service experiences I've ever encountered....

Ginny Baker

The robot's performance is underwhelming and support is lacking.

When the robot operates, it cleans adequately but nothing remarkable. What is concerning is that every time I've reached out, I've dealt with the same representative. His accent is difficult to unders...

Vera Coleman

Worst customer care in the world

Worst customer care in the world, no one answers the calls or no response to emails or requests. I’ll return everything that I purchased & will never buy from iRobot ever again.

Bert L.

disabled veteran treated like crap

I am a disabled veteran and And purchased and I3 Robot floor cleaner directly from IRobot back in November as a Christmas gift. I purchased Only after they Promise me it would not be on sale before Ch...

Stetson S.

Worst customer service ever!!

Worst customer service ever!!I called to cancel my order. I was told that it was canceled. It was not!!!They continued to ship the order and even had me on the phone waiting to speak to someone for a...

boubouille40

They tell you item is on backorder…

They tell you item is on backorder AFTER you make your purchase and they are impossible to get on the phone to cancel. I emailed them through website twice...no response! Horrible customer service.

Enyptos

If I could give 0 stars I would

If I could give 0 stars I would. Nearly a year after purchase my i3 roomba with cleanbase stopped charging. I am busy this time of year with work, so I didn't have a chance to dive in to see what the...

Samantha

Disappointing experience with a mini oven.

Purchased a mini oven on February 25, and after 8 months, the heating elements started bending significantly. I reached out to customer service, and they informed me that since the oven is still opera...

Valeria B.

It's too expensive delivery take 5 days

Jerri Price

5 star company

Quick email response after I emailed ferrer for further details on an item and also very helpful when I rang regarding the delivery company that they use as some companies struggle to find my property...

Susanna Coleman

Excellent service

Excellent service, and the product is well worth the money.

Wayne Ross

A simple design that does a good job

A simple design that does a good job. Easy to install.A powerful 3 speed fan and the lighting is just fine.

Betsy Turner

Purchased gas oven

Purchased gas oven , it reaches a maximum of 200 degrees after about an hour at max .Contacted Ferre several times , only received one reply asking me to video the oven , don’t know what they expect t...

Phillip Burgess

Awful machine stay away Fitted an integrated dishwasher in late 2022. Constant leaks and errors cod

Awful machine stay away Fitted an integrated dishwasher in late 2022. Constant leaks and errors codes until I moved and glued the sealant in place. Then it stopped causing problems until this week n...

GROSFUN48

5-Year Warranty on Wine Chiller Useless Due to Lack of Parts

The 5-year warranty on the wine chiller is ineffective because there are no available parts. After significant delays, a replacement was agreed upon, but it arrived without necessary fittings and the...

BR

Efficient and Professional Service

The representative was quick to identify the issue, which was not easy to reach. After replacing the circuit board, he ensured the kitchen was left as tidy as it was before. I'm very satisfied with th...

Leslie Carter

It was a really good service friendly…

It was a really good service friendly customer service agent and fitter the only thing I can fault was the wait time as I have 2 children under 2 and a week and bit wait for the service other than tha...

Rosie Walker

The engineer was very pleasant and…

The engineer was very pleasant and repaired the oven quickly. However, we had difficulty getting through to CDA to report the problem and we also had to wait 6 working days for the oven to be fixed.

Elektra Baker

Excellent service and first class people.

I rang Monday or Tuesday to report problem. Engineer scheduled for 31st. Wonderful service and charming lady on the phone. Graham arrived sorted the problem and more. Really charming chap. Very polite...

Sheree Harper

Very competitive pricing, great selection of brands/product’s available. excellent customer service

Very competitive pricing, great selection of brands/product’s available. excellent customer service support if there are any issues with any products, no long holds on the phone and talk to real peopl...

Ma Susan

Amazing absolutely amazing products. Amazing service and ultra ultra amazing delivery. They take eve

Amazing absolutely amazing products. Amazing service and ultra ultra amazing delivery. They take everything away. They installed your new ones and the product I brought was a Westinghouse washing mach...

Alan Craig

been along time customer of Appliances Online, but I will never use this company again! Installed a

been along time customer of Appliances Online, but I will never use this company again! Installed a washing machine and cross threaded the water supply line, the washing machine leaked for two weeks...

Jacinta Roberts

Driver failed to call for delivery on the Sunshine Coast in QLD and had the NSW Team call to advise

Driver failed to call for delivery on the Sunshine Coast in QLD and had the NSW Team call to advise he couldn't deliver. He didn't call me as customer to find out where he was to park, just decided i...

Al Camper

Appliances Online Australia did a super job - got exactly what was ordered, hassle free, delivered a

Appliances Online Australia did a super job - got exactly what was ordered, hassle free, delivered and installed and connected to power and switched on to make sure it was ready for operation

Derek

It's taken weeks to get a simple order. A MONTH NOW since the order was placed. Would NOT have order

It's taken weeks to get a simple order. A MONTH NOW since the order was placed. Would NOT have ordered if it was going to take this long. No ETAs on initial order so you get trapped and there is on ca...