Paul B

Ordered 8 Dec 2025 Everything delivered by mid January 2026, EXCEPT in Australia there has been a w

Ordered 8 Dec 2025 Everything delivered by mid January 2026, EXCEPT in Australia there has been a warehouse fulfilment error, where many people that ordered the Roli Piano were sent the Piano M. Ro...

gainem

Roli piano upper f key sqeaks and the battery won't charge - also has some connectivity issues - ROL

Roli piano upper f key sqeaks and the battery won't charge - also has some connectivity issues - ROLI DON'T ACCEPT EMAILS AND DON'T RESPOND TO AND METHOD OF CONTACT. Roli - you should be ashamed offe...

Hope Karuri

Great products, though they took all of the some time to get to me. Gratefully, ROLI provided a sign

Great products, though they took all of the some time to get to me. Gratefully, ROLI provided a significant credit toward my next subscription as a comp. I don't love that I have to connect my piano...

Matias Lgh

I love the concept, the product is beautiful. I ordered 2 Piano M from the Netherlands to a friend's

I love the concept, the product is beautiful. I ordered 2 Piano M from the Netherlands to a friend's house in Spain. The delivery took 2 weeks or less (great!). Then I read everywhere people having de...

mohammad hasani

⭐ 1 star, Extremely disappointing support and no delivery I ordered from the ROLI Europe Store, (co

⭐ 1 star, Extremely disappointing support and no delivery I ordered from the ROLI Europe Store, (confirmed 28 Oct 2025), Piano Create, Matte Black, €399. UPS started returning the parcel because it...

flogarou15

Frustration over Missing Items

I've shared my concerns before, and despite requests for more information, there's been no response. I am still missing two piano Ms. I understand there's a delay with the sustain pedal, but I really...

Leon

Incredible product for DJs!

This product is truly outstanding. As a DJ in London since 1984, I've worked with 1210s and still have some at home. I sold my CDJs because they weren't necessary for me anymore; I use DVS with Phase...

VT

Good service

Max and Lowell were very attentive patient, and concerned about customer satisfaction. Although my case took a long time, Max was always able to resplve it.

Deme7714

Fast and Efficient

The best service, fast and efficient.There are no words to express my gratitude for their reliability and commitment to Phase users.Max helped me at every step and was attentive throughout my entire p...

RA

Turntables back in action

The remotes work so perfectly that using turntables is finally a good option again without the problems with needles, skips or carrying all your vinyls to a gig. The customer services is outstanding a...

Myron Coleman

Recent problem with Phase

Logged in to leave a review of my recent experience. Happen to read some of the other reviews. Not exaggerating, they're spot on. The customer service from Phase has been well worth the purchase. I wa...

Danielle Coleman

Hi..

Hi... My name is Vennice and I am a DJ and a Loyal & Satisfied user of PHASE DJ from one of the Country here in the Middle East called Kingdom Of Bahrain, I emailed PHASE because I'm having problem wi...

Brilliana Bell

Exceptional Guitar—Craftsmanship at Its Best

I am thoroughly impressed with this guitar. The craftsmanship is remarkable—every detail is executed flawlessly, from the finish to the overall build quality. It looks gorgeous in person. The playabil...

CS

A Masterpiece of Craftsmanship

The design is incredibly ergonomic, the sound is spectacular, and the craftsmanship is top-notch, with every detail meticulously attended to. My guitar is a work of inspiring art that no words can ful...

MadKoinkoin

True Masterpieces

These are true masterpieces! Top-quality guitars at affordable prices! The experience was excellent, with meticulous care taken in crafting every detail, from the fretboard to the frets. More than jus...

Nia J.

Best guitar builder hands down

I have 2 guitars from Skervesen and a 3rd currently being built. They are HANDS DOWN my favorite builder and the quality is immaculate! Even 6-7 years after my first one it still plays like brand new,...

WT

Flawless guitars

I've had two custom guitars built by Skervesen. I've had a lot of guitars that are near flawless but only the Skervesens were actually flawless. Ordering process was great, you get a lot of updates wi...

Teresa Walker

First Impressions of My New Guitar

I received my first guitar from the company three weeks ago, and it arrived flawless. The setup was excellent, the finish is stunning, and the playability is exceptional. It resonates beautifully for...

Brian Richmond

I tried to cancel an order from Donner well before it was picked up from the warehouse by UPS. I did

I tried to cancel an order from Donner well before it was picked up from the warehouse by UPS. I didn't receive a reply to my emails until after the order was delivered. Donner subsequently contacted...

Djamsos44

Disappointing experience with my piano order

I ordered a piano on 02 January 2026, and it's now 14 January without any updates on delivery. Despite emailing the support team three times, I've only received generic replies stating my inquiries ha...

Julien Adams

Misleading Pricing and Poor Communication

They promote a specific price for a keyboard, but it changes when I attempt to place an order. After that, my emails go unanswered. When they eventually reply, they claim I can't verify the price. Thi...

Jordy Morgan

Poor customer service

Really not happy with this company I bought a monkey kareoke machine from them it came with one mic broken I phoned them to ask for a new mic I had to send a vidio of the broken mic which I did they t...

Dennis

Don't believe a word from this company

Don't believe a word from this company. We bought a keyboard for my son, it was a cheap starter; low quality but just about ok. 2 months in and 4 keys stopped working. Emailed and explained the issue....

DH78

Absolute shocking company

Absolute shocking company I've ordered a guitar as I'd like to start learning so I placed a order and after couple days I see the tracking said "attempted delivery calling card left"so I politely drop...

Max O

I contacted Kosmosky via WhatsApp to inquire about some details, and the service I received was trul

I contacted Kosmosky via WhatsApp to inquire about some details, and the service I received was truly exceptional. This business just radiates love and care. They are at the very forefront of the evol...

John Talbert

Very good experience

Very good experience. Kosmosky make a great product.

Ioannis Charitos

So close to perfection

First of all I need to make myself clear about one thing. I wholeheartedly believe that the kosmosky tongue drums are the undisputed winners in terms of quality compared to every other option I have c...

VINCENT P

New Wave Wow

The new wave 15 is probably the most versatile and beautiful sounding Tongue drum you can get at a reasonable price for a hand made instrument . Shipping to the US was without hiccups and received my...

Christina

I love the oceanic drum!

I love the oceanic drum!

Carol Galzerano

Mini Pygmy B minor

I LOVE MY TONGUE DRUM.Your customer service was Excellent! Every little question I had was answered quickly with kindness. Your VIDEOS helped me choose KOSMOSKY! The “making of the drum” and “the dem...

Ralphie P.

GRATITUDE FOR THE SUPPORT!

I am incredibly thankful for the assistance! While others overlooked my latency issues, the representative provided the solution I needed and truly made a difference!

Abby Rogers

Consistently Impressed with the Brand

I’ve been using and endorsing this brand for years. I can’t speak to their service since their products are so dependable that I’ve never had to reach out for support. My latest experience was buying...

EastSide317

Bit of shipping hiccup, all is well now.

Focusrite support helped resolving the shipping issues I had. Thank you. For the product I suggest an option with usb-c to usb-c cable instead of a usb-c to usb-a.

Nathanael Coleman

Your company provided a good product at a good price.

Your company provided a readily accessible purchase of a refurbished Scarlett 2i2 at a very good price. It was also fairly straight forward to register and claim the free software.

MasterKillerCZ

Absolutely superb customer service!

Absolutely superb customer service with a top quality product! Who doesn't love doing business with companies like this!

ronronoha13

Reliabilty and Fast

Clayton Baker

Disappointed Christmas morning with an unhappy child!

On Christmas morning, I found myself dealing with a very upset 7-year-old! What’s not mentioned when buying the amplifier for the drum kit is that the necessary cables must be purchased separately! My...

asacarna38

TURBO MESH KIT

TURBO MESH KITI have just purchased this kit and fully assembled it correctly, I know how to change program volume and have done but the hi hat (open) crash (not as bad) and ride are barely audible. I...

Charl Powell

Good quality but no options to buy pads…

Good quality but no options to buy pads separetly

Trevor Taylor

Good instruments, rubbish software!

Alesis make great instruments. I recently purchased A VI61 MIDI Keyboard for live performances and it is of exceptional quality, the design gives you almost unlimited flexibility in your sets.Deductin...

Taylor Carter

Crash and Hi-Hat barely audible

Just purchased this kit and very disappointed. Money is tight and I had been saving for a long time to buy this. The good points are the pedals and toms. However the hi-hat and crash symbal are bar...

Elaine Reed

Best go elsewhere

The Command kit is ok. Unlike the statements on their website, while there is capacity to expand and add drums, no-one will sell you them, including Alesis. Customer advised expansion Nitro packs were...

Jörg Weber

Hey, dear Robert, thx for all my wishes for building the mic. The sound ist incredibly f****** good!

Hey, dear Robert, thx for all my wishes for building the mic. The sound ist incredibly f****** good! Although the mic is as small as an egg (Chicken, not from an ostrich)...So, continue building mics...

Dave Bell

Since it was my Idea (and these days at nearly 70years old I don't have many) I don't need to blow R

Since it was my Idea (and these days at nearly 70years old I don't have many) I don't need to blow Robert Huiskes trumpet. In my opinion he makes the finest harmonica microphones on the market, I actu...

BAB

You could not wish for anyone more helpful and skilled to deliver your harmonica microphone needs!

You could not wish for anyone more helpful and skilled to deliver your harmonica microphone needs! Robert is a real gentleman and an expert technician who delivers to the highest quality. I would no...

Stefan Dafgård

Top class service.

Carsten Horeis

Huskey Red Devil

I received a Huskey Red Devil last tuesday. Great microphone. I have to take time on weekend to test it.

Mark

Great product, 100% recommended

The product is fantastic. I have 2 microphones from Robert, one I've had since 2023 and another I've just bought. Robert is very responsive and diligent, and does terrific work. 100% recommended.

William S.

This is a scam.

This is a scam. The owner responded quickly when I asked about the right pickguard, leading me to believe he was a true professional. I went ahead and confirmed my order and payment by credit card, bu...

_LegendaryYT36

Probably the worst online experience ever

This has likely been the worst online experience of my life! A month after placing my order, I still have no updates. Shipping was supposed to occur three days post-order! The seller ignored all my nu...

Ralphie Morgan

Scam company

This company is a scam. Once they took my payment, all communication ceased. I ordered and paid on May 22, 2025, and now, nearly three months later, there's been no delivery, no response from the comp...

John Hughes

Ordered pickguard 65 days ago

I ordered a pickguard 65 days ago. Still no shipping notification, tracking number, or pickguard. I've sent 11 emails, and only received one reply promising to look into it. Since then, all my emails...

Olivia W.

If I could give zero stars, I would

If I could give zero stars, I certainly would. I ordered a pickguard and have heard nothing since. My calls and emails have gone unanswered.

Danny Brown

No customer support, no order shipped, it's a scam.

I ordered a pickguard a month ago and have tried multiple times to contact the company about my order, which has been stuck on 'processing' with no updates. They were quick to take my money, though......

Melville Parker

Excited for my third instrument purchase

This will be the third instrument I ordered (E low Pygmy and A Integral 432Hz), and I can't wait to listen to it and play. Thank you for crafting these amazing instruments!

Philippa F.

A Creative Visionary in Music

The creator is a true inventive genius. Owning multiple drums from this range makes practicing feel like a spiritual experience. The high demand for the new model has led to some production delays, bu...

Beatrice Lewis

A Wonderful Experience Despite Criticism

Having read some negative feedback, I can honestly say my experience was excellent. The drum arrived in perfect condition and was heavier than I expected 😂. Unboxing it was a delightful surprise due...

Tanner Wright

Physically and sonically beautiful…

Physically and sonically beautiful instruments. The website makes it easy to compare the character of the sounds of the drums.

Tucker Rogers

You Are an Incredible Team

You are an incredible team! Thank you! 🤍

DF70

The Drum is Stunning

The drum is truly beautiful, and the customer service is outstanding. Learning to play it is transforming my experience.

Marina Howard

Finally found the ideal breath controller!

I've been hunting for a breath controller for a long time! About 30 years ago, I used similar devices and appreciated the expressiveness they added to my keyboards. The downside was the cables, which...

Jet Taylor

The AirMotion Pro is truly impressive

The AirMotion Pro is truly impressive, both in build quality and user-friendliness. The app is straightforward, intuitive, and includes all necessary features to ensure the controller adapts perfectly...

TH75

Exceptional

In my opinion, it’s fantastic.

FS77

Airmotion from the company

The Airmotion from the company is an outstanding wind controller, well-crafted and designed with innovative technology.

Nick Smith

The Airmotion is my go-to choice

The Airmotion from the company transformed how I perform music with virtual wind instruments. It’s an essential controller for every music producer’s studio and is also fantastic for live performances...

Martin Brown

The expression tool I've been dreaming of

I've been on the lookout for a breath controller for ages! About 30 years ago, I used similar devices and loved how expressive they made my keyboards. The downside was the cables, which were a hassle...

AL

I don't think playing this will ever get old

I've been wanting to purchase for a while after seeing some ads online (Instagram). The ad was the best commercial I've ever seen, with the product being showcased through the audio, with the video ju...

Tony Vistein

Truly inspiring sounds right out of the…

Truly inspiring sounds right out of the box.

Kozi

Awesom!

This plugin is amazing😃

Martin Bush

Buy with confidence

I decided to buy and try Skybox Audio's "Hammers + Waves" when it was on sale since they advertised a 14-day money back guarantee. After exploring the product for many hours over several days I conclu...

Fabio Mariotti

I got It!

The sounds and the organization of the screen command are top of the top. The patches include unexpected new-flavored and pleasantly inspiring sounds. Nothing is taken for granted. Need to try and try...

David Farrell

Amazing.✨✨✨✨✨

Dirk

After 6 years my fender reverb de luxe tone master suddenly broke down. The 2 year warrenty was expi

After 6 years my fender reverb de luxe tone master suddenly broke down. The 2 year warrenty was expired. The store where i bought the amp could not or would not help me. I contacted the Fender support...

Louis Lafrado

I recently purchased an LTX50 amp direct from Fender. I have enkoyed the first few weeks of playing,

I recently purchased an LTX50 amp direct from Fender. I have enkoyed the first few weeks of playing, practicing, rehearsing with this amp as well as the footswitch. The speaker is terrific and gives t...

Adam Rhodes

Kane Kitchen was the guy who helped me and he was awesome! He was very polite and informative and we

Kane Kitchen was the guy who helped me and he was awesome! He was very polite and informative and went above and beyond to help me replace my damaged items. People like him are why Fender is my all ti...

Mike J

My first call to Fender, and I was honestly surprised by the time I received from Mark B. My concern

My first call to Fender, and I was honestly surprised by the time I received from Mark B. My concern was a possible warranty issue, and Mark quickly “got it” based on his personal knowledge of guitar....

Angela Rogers

Purchased an acoustic guitar online with a hard case.

I ordered an acoustic guitar from an online platform, and it arrived with a hard shell case. The case was locked, but I didn't receive the keys. Thankfully, I managed to unlock it and retrieve the gui...

Max Carter

Incredible selection in the paranormal series!

I’ve picked up several from the paranormal series and I’m thoroughly impressed. They really nailed it with this line. The latest addition was a model with a unique body style that I absolutely love! I...

Vince DiGioia

I own several Walrus products and I’ve…

I own several Walrus products and I’ve never been disappointed!

Aaron Sanchez

Walrus audio = A-team!

The team at walrus audio are awesome! Great customer service. Always takes care of their customers! Also the pedals are so good! You won’t regret it.

Phillip

Great products and stellar service

Great products and stellar service. The best in the business.

Colin Redmond

Great pedals

Great pedals, great service, dope company.

Matt Lane

Walrus Puts People First

Walrus Audio makes quality guitar pedals and stands behind their product. Every interaction I've had with the employees of Walrus, whether it be for purchasing new product or having something serviced...

Peter

Walrus Audio pedals are top notch

Walrus Audio pedals are top notch, high quality, and awesome. Their service team is fantastic with fast shipping, great communication, and follow up after the pedal arrives to make sure your satisfied...

Brian Petsch

The latency is too slow to use

The latency is too slow to use. It can only go so fast and does not pick up all the pitches you makes sounds for once you hit a certain speed. And I’d expect it to not be able to pick up different pit...

Mathieu

Lol this is an absolute joke

Lol this is an absolute joke. Bought this for Black Friday. Even though I have low latency mode on in logic, there is so much delay between the recording and the midi input. It's absolutely unusable.P...

driton

It just doesn't work like advertised

It just doesn't work like advertised, do not fall for the influencer videos, they have been heavily edited.Also, there is no trial and if you intend to return it you won't see your money, it has been...

Marat Avetisyan

Dubler 2 - overmarketed and overcomplicated

I bought Dubler 2 by Vochlea with its dynamic USB mic (full package).First off, the mic that comes with it is absolutely useless. They claim it is already calibrated yet you will try hard to get it wo...

Emil

Absolutely fantastic

I have no idea what the other reviewers are talking about. Yes, you need some basic skills to set it up in a DAW if you are using that (adjust latency and so on).But I would say that this works exactl...

Stephen Pitul

Working Fun

I bought this a few years ago to turn my vocalizations into leads, alá Frank Zappa. Admittedly I am not a great vocalist pitch wise…hell, I wouldn’t even pass the audition to get into my own band…I ha...