Davis Baker

User-friendly and dependable renewable energy service

This service is straightforward and trustworthy. I value their commitment to renewable energy and clear communication. An excellent choice for those wanting to adopt a greener lifestyle.

Edmund Sanders

I have been satisfied with Clean Choice…

I have been satisfied with Clean Choice as my clean energy source. I hope my supplier does not drop this or any other clean choices because it is what we need NOW. My bill did not go up even though th...

David Davis

I love my solar energy

Algernon P.

fun.

fun. easy. responsible.

darkyrox50

Highly recommend

Quick and easy to sign up for. Great customer service. Very pleased with our choice

Matthias H.

So far everything is going very well!

So far everything is going very well!

Kathy

When I lived in the UK I was with Octopus and I continued when I moved to Spain. They supply the che

When I lived in the UK I was with Octopus and I continued when I moved to Spain. They supply the cheapest rate and have an excellent support service, courteous and helpful staff and a brilliant app’.

Joel Montenegro Velasco

just had to leave a review for David A. at Octopus Energy because honestly, the service was brillian

just had to leave a review for David A. at Octopus Energy because honestly, the service was brilliant. David actually listened to what I needed and sorted everything out without any hassle. No jumpin...

Christina

Highly recommended, I have just had a long conversation with Jose Dominguez about our account. Wha

Highly recommended, I have just had a long conversation with Jose Dominguez about our account. What a patient person, highly skilled in his knowledge. Jose even gave me time to take notes . He was...

UsuarioHonesto

Very quick reply to my question and…

Very quick reply to my question and very good customer service from Carlos, mucho gracias sir

Harry Brooks

Thanks Enrique for your quick response

After a very high increase in my electricity bill with Iberdrola over the last 2 months.Thanks Enrique for your quick response, good support and investigation and answering my queries to get me an aff...

Emil Carter

A table to be able to chose your language would be helpful

A table for choice of language would be helpful

Brenda Cooper

Outstanding experience with the service.

My experience with the service has been outstanding. I received prompt, clear, and exceptionally friendly assistance. Both representatives were incredibly helpful and addressed my issue with care and...

Martina Greco

Cortesia ed efficienza

Rapidi, efficienti, cortesi e simpatici!What else?!Grazie a Valentina per aver accolto la mia richiesta in modo veloce.Octopus rules!

Elisa Caruso

Attenzione alle truffe dei falsi call center

Grazie ad Alba,una ragazza molto gentile e disponibile,sono riuscita a scampare ad una bella truffa da un falso call center che si spacciava per octopus.

ArrivatoSubito73

Super efficienti nel gestire le…

Super efficienti nel gestire le richieste e super convenienti. La bolletta è super facile da leggere a differenza di altri gestori

Daria Fisher

So far so good

ServizioOk

Riscontro immediato al problema…

Riscontro immediato al problema segnalato.Un encomio alla professionalità ed alla cortesia di Valentina.

Kailey Clark

Did my loft insulation

Did my loft insulation. They were very efficient and helpful and did the job with the minimum of fuss and disruption. Both Aquib and Nicky couldn't have been nicer. I recommend them highly.

Toddy Wilson

Eco Target recently did loft and…

Eco Target recently did loft and storage heating for me and I am really pleased about the work they did. It was a quick process carried out in a professional manner and I would like to thank them and...

Mandy

Eco target did the under floor…

Eco target did the under floor insulation at my property, work was carried out very neatly making sure no mess is left behind once the job was finished. Aquib explained me about the entire system desi...

KW

Had previous issue with installation…

Had previous issue with installation but a second crew came and sorted it, very happy with the result.Nicky Skinner & Aquib were the ones who fixed the problem.

Walt M.

Excellent storage heaters friendly…

Excellent storage heaters friendly staff who installed it I will recommend them to my friends and family

Chase Foster

Lacks integrity; red flag!

This company pushed to visit my property and promised everything under the sun. They didn't even have the courtesy to provide an update after the assessment. When incidents like this happen, I'm somew...

beter michel

I recently came across Union Green Power and I must say, I’m very impressed with their services. Fro

I recently came across Union Green Power and I must say, I’m very impressed with their services. From the moment I contacted them, the team was professional, responsive, and extremely helpful in answe...

boubouille4031

Attracted by Genuine Commitment to Sustainability

I was drawn to the company due to their genuine commitment to sustainable energy, which felt authentic rather than merely a marketing tactic. After reviewing the project plans and consulting with the...

Gregory Turner

A simple start to investing...

I don’t know much about green energy, but the project caught my attention. Unfortunately, I'm not in the best financial situation right now and can't invest large sums, but the service allows you to s...

Hector Alemany

I only recently became interested in green energy

I only recently became interested in green energy. I saw in the news that UGP is actively developing this industry and decided to schedule a meeting with their management. After one meeting and two ph...

LS97

The service made a positive impression...

The service made a positive impression with its clear approach to green energy and transparent investment model. Before beginning our collaboration, we had the chance to review the projects, terms, an...

Dark_Legend_PvP66

I appreciate the company's genuine commitment...

I appreciate the company's genuine commitment to developing eco-friendly energy, rather than just using buzzwords for marketing. Before investing, I thoroughly reviewed the projects, financial model,...

Natalie Fisher

Amazing company, literally lifesavers.

We had our back boiler converted to a whole new system for free, the work was completed quickly and to a high standard with no issues. All staff were professional and easy to contact at every stage of...

Arabella

Green Energy Upgrade

Making Energy Greener have carried out an extensive upgrade to our heating and energy system. They removed our old and inefficient oil boiler and replaced it with air source heat pumps and installed n...

Melina Rogers

The guys worked very hard from…

The guys worked very hard from beginning to the end of their job for us! They were also very tidy and took a long time clearing up any mess that the job made. We had the whole bungalow insulated from...

Julianne L.

MEG installed a new boiler

MEG installed a new boiler today at my parents property, a god send after they had been without heating for some time. My parents said that engineer Aaron was a superstar, he should have a bonus! Bith...

Teddy B.

Great Work By The Team From Making…

Great Work By The Team From Making Energy Greener. Overall they did a fantastic job and managed to get it done in the same working week. Communication with the team was on point, and if there's any pr...

Blanche

We recently had a new heat pump and…

We recently had a new heat pump and solar system fitted including new radiators etc., at the end of October into November. The team was with us for a couple of weeks as we have an old property which t...

Claire Steel

I have just had the bereavement of my father, I have spoken to Debbie a couple of times who has just

I have just had the bereavement of my father, I have spoken to Debbie a couple of times who has just been so thoughtful caring thinking of everything that I need to do to be able to continue and take...

Pixie A.

Excellent service and friendly staff.

Hi, fantastic service and wonderful individuals. It's refreshing to communicate with the same representative each time instead of a different person in a call center. Whenever I've had a question, it'...

Gwendolyn B.

Frustrating experience with service requests

I joined in October and asked to switch my smart meters to dumb mode. I was informed that this would be resolved the following week since I signed up and went live on a weekend, which I found acceptab...

Alexis Turner

Outstanding Customer service, emphatic validated response.

I received an unusually high utilities bill. I queried this and spoke on the phone directly to a member of staff who treated me like an individual whose concerns really mattered. I felt listened too w...

Marcie Harris

The response was very good and you very…

The response was very good and you very helpful

Corina Walker

Their great at communication and the…

Their great at communication and the best price in the market . Always giving you the choice of what's the best options .

Stephanie C.

Invest in the future

Ethical energy source that has great costumer service and is easy to set up. I actually feel good when I see their name in my inbox.

DM

Low cost clean power. What's there not to like?

Arcadia has provided me with inexpensive, clean power that I can bill to my credit card. Win winAnd excellent customer service

Ursula

renewable energy: simple and convenient!

This company has figured out a way to make it ridiculously simple and convenient to take advantage of renewable energy. I also like the added convenience of auto-billing to my credit card, and the cle...

Lauretta Lewis

How could anyone say no to a green affordable energy source?

When I was asked if I was willing to have part of my electricity be supplied by wind energy, I agreed. I think it's important to use green, renewable energy sources when possible. I was told the cost...

DR

I've been using them over a year

I've been using them over a year. We have 100% clean energy. I love this service. And they auto bill me so I dont have to worry about it.

Algernon B.

Clean Energy at No Additional Cost!

I have used this for over a year. It's great to be able to support clean energy without having to make the investment in solar panels at my home. Arcadia is a great, no-cost way to support clean energ...

Isix

Outstanding support from the sales team

The sales representative was exceptionally patient and supportive. She made the process of switching suppliers much easier. My initial experience with the service has been very positive.

Mr John Sexton

Amazingly quick sort out

Switched church electricity to Ecotricity and as ever, some billing problems initially (wrong VAT, CCL, etc). Amazed to get through in under a minute to a young lady in Gloucestershire who corrected e...

Alan Butterworth

Bullying business practice

My experience is similar to the report by N.T. dated 1/11/25. Having contracted for a fixed tariff a few months ago I received two emails, one for electricity and one for gas, to say that "At your req...

Finance

The switch was so simple

The switch was so simple. Customer service was fantastic! The person I spoke to was so friendly and helpful. It was great to be able to get through and speak to someone immediately and done within m...

Philip

Terrible Service

When Ecotricity took over the supply over a year ago, they said that they were going to fit a new Smart meter so they could take accurate readings. After 3 failed attempts the meter has still not been...

Ron James

Very friendly Ecotricity support team

The Ecotricity support team ( especially Blessed)could not have been more helpful and considerateto my problem, which with her friendly help was resolved

SmileRaph2571

Experience with Power Bank Rental at the Park

During my visit to the park, I utilized a power bank rental. Unfortunately, after several hours, I realized that no refund had been issued. My efforts to obtain support resulted solely in automated re...

Charley Patterson

Incredibly compact and powerful!

This device is remarkably slim yet delivers impressive power! It holds a charge until needed, charges quickly, has everything you require, and allows you to use your phone while charging due to its ul...

RB

Return process failed, no refund received.

I returned the item, but the system did not acknowledge it, resulting in no refund. I checked my bank account a month later and saw a £25 charge! If I don't receive my refund soon, I will report this...

Nora H.

It didn't work on my mobile phone

Jayson Baker

5* really helpful people

Lovely experience saved my daughters life haha! Kids and phones!!!

Laurel Rogers

Loaning out chargers great idea

Great idea to be able to borrow battery chargers at Badminton Horse Trials. On my 3rd one now!

Carlie Butler

Ecotrove made my energy bill experience…

Ecotrove made my energy bill experience much easier. I hated how much my PG&E bills were changing each month with arbitrary price increases that came out of nowhere. But with ecotrove, I now pay the e...

Lindor C.

No-brainer

The set up process was remarkably straightforward. Now I’m fully using green energy and somehow saving money in the process!

Vincent Reed

I started using EcoTrove last month

I started using EcoTrove last month. They already switched me to clean energy and started managing my utility bills for me.I like their service but my pg&e bills were already low enough ($60ish averag...

Luther F.

Eliminates Uncertainty

I live and work in Silicon Valley. EcoTrove took uncertainty out of my life - at least when it comes to paying electric bills :)

Bertha Rogers

I’ve been using ecotrove.com for the…

I’ve been using ecotrove.com for the last 2 months and have been very happy with their service. I stopped paying or worrying about my utility bills, and just pay a fixed price to ecotrove to use all t...

Dimity Cooper

Getting a quote and signing up was so…

Getting a quote and signing up was so easy. They replaced my utility bills with a fixed price plan that looks to be 8% cheaper than my utility bill average cost.

Tina

Had a problem submitting meter reads and was very promptly assisted by Kabir who sorted everything o

Had a problem submitting meter reads and was very promptly assisted by Kabir who sorted everything out immediately and very courteously. I have seen other reviews about Fuse lacking in customer servic...

Jason M

Don’t trust them. I have had a terrible experience with these cowboys. They hiked up my bills a coup

Don’t trust them. I have had a terrible experience with these cowboys. They hiked up my bills a couple of months after I joined (I’m now paying more with them than any company before - and I’m suppose...

Paul Williams

So far so good, communication is via text, and it works really well. If you have a problem, then tex

So far so good, communication is via text, and it works really well. If you have a problem, then text them in the app and they respond within minutes. No more long wait times in queues on the phone an...

Zoella Valentina Ramirez

I’ve had a very good experience with this company , I had a safety issue with my gas, they had an en

I’ve had a very good experience with this company , I had a safety issue with my gas, they had an engineer out the same night, and had it fixed extremely quickly, can’t fault the service

Henrietta Newman

I joined fuse and was initially impressed but unless your question is standard they lack experience

I joined fuse and was initially impressed but unless your question is standard they lack experience and each time you get a new advisor and have to explain from the beginning. We are trying to get our...

Akhilesh Kumar Singh

Anjali clearly understood my issue and provided the best solution for me. I was changing account h

Anjali clearly understood my issue and provided the best solution for me. I was changing account holder from myself to my wife because my wife is going to make further payments through direct debit...

Henry

Disappointing Support Experience

I was initially pleased with the service and even recommended it to others. A year ago, I encountered an issue with the previous tenants’ electricity bill, and the support team was helpful. However, I...

Edwina W.

Awesome Service and Reasonal Pricing!

As a foreigner in Germany, I am totally confused by the electricity setup. A friend of mine recommended Ostrom energy to me. I talked to their custoer service who is super friendly and patient. He exp...

JA

Flexible yet low priced fare for green energy

I switched to Ostrom at the beginning of this month.I was convinced by their flexible yet low priced fare and their use of only renewable energy. Questions were answered promptly and politely by thei...

Hero

Great experience

That was easy! I switched from my old provider to Ostrom because their tariff is super transparent and everything is digital. Switching was absolutely uncomplicated and without any annoying paperwork.

Cleve

Great customer service

Great customer service. Very personal and responsive. super easy to change providers

Courtney Sanders

Super fast and easy

Super fast and easy! Took me literally 3 minutes to sign up.The chat function on the website is great. I made a mistake with a number and the friendly customer support immediately helped me out. I cou...

Ian Andrews

Emily a Customer Care Agent at Aira assisted in progressing a support request related to our recent

Emily a Customer Care Agent at Aira assisted in progressing a support request related to our recent Heat Pump installation. Following a visit from an engineer, Emily called to ensure that the issue ha...

Douglas Wares

Today my Aira air source heat pump installation was completed at my house in Scone. I have found the

Today my Aira air source heat pump installation was completed at my house in Scone. I have found the whole experience very professional with excellent guidance from Daniel Arnold with the inclusion of...

Andrew Smith

Aira have been amazing from the first visit through to installation. Engineer Alfred Bendana has bee

Aira have been amazing from the first visit through to installation. Engineer Alfred Bendana has been amazing when it came to helping reconfigure some piping when I had a new water main installed. Exc...

Trudy Barnes

Exceptional service from start to finish!

Our experience with the service has been outstanding from beginning to end. When our oil boiler failed, we faced the risk of being without heating during Christmas, but they came to our aid and arrang...

MB68

Outstanding Installation Experience

We recently had an air source heat pump installed by two young professionals over the course of four and a half days. They worked diligently with a calm sense of professionalism. I was truly impressed...

TroppoLento

Efficenza e professionalita'

Efficenza e professionalita'

Sarah Rooke aka Worrier Queen

Roisin at Good Energy was so helpful guiding me through taking photos of my FIT meter - she made wha

Roisin at Good Energy was so helpful guiding me through taking photos of my FIT meter - she made what to me was a very complicated process extremely easy and she went that extra mile by sending me pho...

DavidRabanedo69

Service has been satisfactory, but pricing concerns remain.

The service has not posed any issues. My main concern is similar to what I experience with other energy providers. We've transitioned to a heat pump heating system and are currently using a specific t...

Frederic Sanders

Outstanding assistance during the holidays

I received exceptional service. The representative quickly addressed my refund request on Christmas Eve. I'm thrilled to have a little extra to welcome 2026. Thank you for your help, and wishing you a...

Alan

Impressed with customer service

I signed up to switch to a Good Energy online late yesterday evening. This morning I received an email saying there was a problem withy switch and should give them a call, which I did. My call was ans...

Franky

Helpful

We have had solar panels installed on our community hall and unsure how to proceed, Matt Ball - Home Team B was very helpful and patient.He sent an email straight away and we have applied so fingers...

Rob Donovan

Impeccable Sevice

The response to my telephone call was pitch perfect - I was impressed with both the politeness and professionalism. Thank you.

Kailey B.

Initial Success, But Major Issues Followed

I had a complete air source heat pump, solar, and insulation system installed. The service began positively, with timely arrivals for the loft insulation and radiator installation, starting mid-Novemb...

Mr Marc Taylor

Technical Survey by Scott (Bampi)

Scott was absolutely brilliant, completely explained everything in language we could understand. Was patient with our questions and professional in his approach. Lovely bloke.

garry morgan

ross and aaran compleated our…

ross and aaran compleated our insulation job and did an exelent job of it

Chris Landry

TECHNICAL SURVEY BY SCOTT

Very informative information provided by Scott. Time management was great. Very good service provided.

Nicola Shepherd

Stuart h was very friendly…

Stuart h was very friendly knowledgeable and helpful.

Derek Weaver

maintenance team

Special mention of Mark and Nigel in the maintenance team who undertook work involving loft insulation, damage around an extractor fan, boxing in boiler pipes and fixing a leaking radiator valve.They...

Cuthbert R.

Improvement Needed for Better Usability

It would be more helpful if it displayed electricity bills along with daily unit readings, allowing for better electricity consumption management. Additionally, the app lacks an option to change the l...

Alec Bell

Trying to get help in English is like…

UPDATE:(Question) Can electricity flow over a burnt off wire??? Apparently, YES! Utilities bills keep coming for unfurnished services WOW!Doesn't repair damaged equipment but, sends bill after bill...

Jenna

Very bad support and problem to contact…

Very bad support and problem to contact the company per telephone or chat. Nobody in the concern speaks English...I am paying for the electricity 0.6€ / kWh, which is crazy. They are laying in their a...

Massimo Greco

Cortesia e disponibilità e efficienza…

Cortesia e disponibilità e efficienza nel risolvere le problematiche.

WaKiNo45

OPERATRICE GENTILE DISPNIBILE E…

OPERATRICE GENTILE DISPNIBILE E PREPARATA

Sufia_Gaming36

Personale competente

Personale educato, disponibile e competente. Problematica risolta in maniera efficiente.

Pvbt21

Stay away from this service.

Stay away from this service. They withdrew money from my daughter's bank account without any contract in place. This happened through a tenant checking service they supposedly took over—no idea how th...

_Sills_

Customer Service

I had Josh Little on the other end of the live chat, and he's provided excellent service and gave me all the resources necessary to solve my issue.

MT92

Dealt with TSEG since they first started

Dealt with TSEG since they first started. The service they provide is first class, friendly, helpful and knowledgeable. We have our own account manager who we can deal with directly and one monthly in...

Waldo F.

TopLets Student Accommodation

We have now been with TSEG for two years and have just signed to enter into our third year with them. The dedicated account management has allowed us to release the reigns in-house and further develop...

clara31077

I had Josh Little help me with my…

I had Josh Little help me with my problem. Josh provided quick and excellent service and helped with all my issues in a professional and friendly manner. Many thanks, Josh :)

IH

Trying to leave TSEG for 2 months

I Have been trying to transfer to a new supplier since I moved into a flat that was with the student energy group. This was 2 months ago and they still have not removed the objections to allow me to s...