Faris Ghafoor

Aaron McNerlin gave me great customer service, he was polite and friendly and sorted a very serious

Aaron McNerlin gave me great customer service, he was polite and friendly and sorted a very serious situation with ease. He listened to my conversations and was very understanding never speaking over...

bryn share

This company is an absolute joke! Our previous provider switched to do energy and for some reason cr

This company is an absolute joke! Our previous provider switched to do energy and for some reason created 2 account for gas, electric & water for the same household!? And now are saying we owe the...

Liv Duggan

If there was a 0 I would choose that! We was previously with acasa and moved over to DO energy and

If there was a 0 I would choose that! We was previously with acasa and moved over to DO energy and they have tried to charge my household as two seperate people and not as a household. Spoke to them...

Nicola Butler

Outstanding support in resolving issues

The representative did an outstanding job addressing the chaos left by the prior energy provider. He was patient and clear while calculating the refund owed to me. I wish all online providers were as...

Bexx Hill

Nathan you are the Legend <3

I called to speak with Nathan this afternoon to help sort out my billing after our old providers shut down. He was so welcoming, make jokes to cheer me up and helped with both of my problems instantly...

Lucy Young

Nathan was AMAZING

Nathan was AMAZING. We have had a bit of a nightmare with our bills since being migrated over and Nathan helped explain clearly, bit by bit about why things had happened/not happened and was very empa...

Alexis1259

Excellent service with prompt installation

Fantastic service, received quick and dependable assistance with fast installation that accommodated my schedule around ongoing renovations. The representative was outstanding, responding to all inqui...

Archibald Powell

Very good service

Very good service Quality work Friendly approach Good timing Planing good Overall

Mitchell Powell

Very good service

Very good service. Value for money with good quality products. Highly recommended.

Elektra

Mr Vishnu explained everything in…

Mr Vishnu explained everything in detail before installation of solar panels, he made me understand and take right decision, I had obtained 3 more quotes along with Vishnu quote, very competitive pric...

Samantha Bell

Working with Vish was really easy

Working with Vish was really easy. He’s flexible, reliable, and always quick to respond. His team is professional and did a great job. We had started our solar install with another company but ran int...

Chazz Anderson

Excellent Service – Highly Recommended

I recently had solar panels installed and couldn’t be happier with the entire experience. Vishnu was absolutely fantastic throughout the process — super cool, friendly, and incredibly helpful at every...

Diane Curley

On purchasing an EV we needed a charger installing, at the same time decided solar might be a wise i

On purchasing an EV we needed a charger installing, at the same time decided solar might be a wise investment. We had 4 companies quote for the work and all came with slightly different configurations...

Luther Smith

Really helpful and professional outfit…

Really helpful and professional outfit that will do the best to get an energy solution that suits you. Can’t recommend enough

Peter Baker

Great customer service

Booked an appointment to discuss options, and based on resent interactions with several other installers their face to face customer service was the best.Plenty of opportunity for questions and honest...

Micah Hughes

Pearl Energy have been excellent

Pearl Energy have been excellent. Our solar panels were fitted quickly by attentive experienced friendly staff. The work was done very professionally. The aftercare of setting up the account and ex...

Chris Harrison

Great contact until after sales is needed

Had Battery Storage and a Immersion Heater installed last year. Have been trying to contact the company for some time to check how the system is working as the APP they recommended is no longer workin...

Alex Wagstaff

Pearl energy uk

From initial enquiry to full installation the sales team and installation team was brilliant professional and aftersales support top class highly recommend

Liza Hollingshead

After three years I realised I should have set up an annual service for my Air Source Heat Pump, whi

After three years I realised I should have set up an annual service for my Air Source Heat Pump, which I then set up. The service engineer, Keir Blackwood, completed the service quickly and efficientl...

GP

Great company to deal with

Great company to deal with, we had Daniel out who was very informative, laura in office called for customer care call to see how it all went. 5 stars

CJBgamerYT

A very good service from start to…

A very good service from start to finish, on site surveyor was very knowledgeable and explained all savings and workings of system. They dealt with the DNO check with SSE making it an easy process for...

Hero Morgan

A really professional job all round…

A really professional job all round Richard and mate installing panels and not forgetting Alan on the scaffolding. Then on the second day Robert and calum the electricians had some issues but overcame...

James Anderson

⚠️ MY EXPERIENCE WITH GREENER ENERGY GROUP ⚠️

Really happy with the support I received from Greener Energy. There were a few issues after the initial installation, but once I raised them, the team got in touch quickly, visited my property, and so...

Cecil Turner

Absolutely great experience with Greener Energy

The process from the initial consultation, through back-office procedures (payment, certification etc.) to installation was seamless, professional and helpful. The final courtesy call from Laura round...

james lewin

Solar bureau used via solar together setup with local authorities. Had major issues with the scaffol

Solar bureau used via solar together setup with local authorities. Had major issues with the scaffolding - they were planning to leave it up for over a month which was blocking a main exit to the hous...

Jon Turner

Surveyors Efficiently Evaluated the Roof and Provided a Quote

Two surveyors arrived equipped with a drone to inspect the barn roof and capture images. The service provided a detailed quote that included plans, the number of panels the roof could hold, and the es...

Charlton Rogers

Review: Unacceptable Delay: Order Status Stuck

Review: Unacceptable Delay: I placed my order over a month ago, and the status has been stuck on 'processing' since then. There has been no shipment, no updates, and no resolution. Lack of Communicati...

AC

Excellent Loft Insulation Installation

Last year, a skilled team installed loft insulation for me. They were friendly, professional, and efficient. My home is much warmer now, and I find I don’t need the heating on as much. Really pleased...

Lindy C.

Outstanding Solar Panel Installation

Recently had solar panels, loft insulation, and electric panel heaters installed. I was impressed with the equipment and the entire process—from the initial conversation to the installation and follow...

NK

Excellent Loft Insulation Service

Had a skilled team handle the loft insulation in two properties we built recently. I would highly recommend them for their professionalism from the first contact to the installation, which was done ef...

Clare Harris

Highly Professional Team

An exceptionally professional team that is efficient, caring, and respectful, resulting in a very positive experience.

Martin Kelly

Review: Over a Month of Waiting — Still 'Processing'

Review: Unacceptable Delay: I placed my order over a month ago, and the status has remained 'processing' since then. There has been no shipment, no updates, and no resolution. Lack of Communication: I...

Hanneh Rudkilde

Outragously high invoice due to hidden fees not disclosed at the time of making the contract. For in

Outragously high invoice due to hidden fees not disclosed at the time of making the contract. For instance - they charge ten - yes 10 times more than the competiror I chose to move over to for “tarif...

Orville A.

Galp has been a satisfying experience…

Galp has been a satisfying experience for me! Their services are very reliable - I’ve never had any issues with availability or fuel quality. The mobile application makes everything so convenient, t...

Alison Lewis

Proof of closing contract??

We closed our contract with Galp on January 24, the day after the deed for the sale of our apartment passed. Surprise in the Galp shop: to close the contract official 3 working days needed, so receive...

Louis

Very slow unmanned pumps

I only buy petrol from Galp because I get Continente vouchers, as their undiscounted prices are not always competitive. The tech used for the unmanned stations is as slow as if it was running on PCs a...

Hunter Powell

Improper change of ownership, incorrect billing, lack of notification, and breach of commitment.

I had an electricity contract with Galp for a house in the Algarve, active since July 2024, when I purchased the property.At the end of January 2025, when I contacted Galp to review the tariff plan, I...

marc

Galp in lumiar emptied my bank account…

Galp in lumiar emptied my bank account completely and I didn't even got petrol.They say it's normal.Had to contact my bank and my lawyer.... never fill up your car or bike there

Tony Nolan

So far so good. Quick response time and friendly service from Lorena with concise and clear informat

So far so good. Quick response time and friendly service from Lorena with concise and clear information. Alongside if course good prices forecast :) I look forward to seeing how the prices compare ove...

M. Helgesen

I guess OK, but extremely slow process to be a new customer. Tons of mails back and forth. Access t

I guess OK, but extremely slow process to be a new customer. Tons of mails back and forth. Access to the app is still not ok. Norwegian spoken customer service is not, they use translators. I will l...

Liz pavo

Kevin was extremely helpfull , pacient and responsive enabeling a smooth change over to Nordy from E

Kevin was extremely helpfull , pacient and responsive enabeling a smooth change over to Nordy from Endesa. For my two properties, A God send !! Thankyou Kevin

customer

Once the email was found the service…

Once the email was found the service was good

John Kavanagh

The company is doing everything it says it will do

The company is doing everything well in true Nordic style.You are very attentive to your customers needs.You are very prompt in dealing with correspondence...

Rory Brown

Excellent service

Excellent service! I have just moved to Spain from Denmark. Thank you for making this aspect increadibly quick, simple and with great service!

Marilyn Butler

Very disappointing experience with this service.

This service deserves no more than one star. While they may offer low prices, charging a £45 excess for a jump start is excessive. Additionally, the representative spent 25 minutes on the phone asking...

Peggy Baker

Breakdown.

Can't comment on Breakdown experience however, set up of account very straight forward with exceptional value.

CR80

Easy as anything to set up

Easy as anything to set up. Purchased through Groupon, went online and entered my details and all sorted.Not used as yet so cannot comment on the service. Hopefully won't have reason to use but its ni...

Wilma Johnson

Found setting up my application very…

Found setting up my application very easy and straight forward , touch would haven’t had to call out an engineer and hopefully won’t have to! great peace of mind knowing I am now covered

Roderick S.

Great value for money

Great value for money, the process of choosing which added extras were very clear & had good explanations of what is covered. I usually set up my cover when renewing my car insurance but this was so r...

Sykorax_

Very satisfied with BeSmart!

Been looking for a short while for breakdown cover. I saw this yesterday with an offer from Groupon.The whole set up was done very easily and the response from BeSmart was very Quick.The experience wa...

Danny Lehane

I had a really great experience with Utilita thanks to an agent called Kate. My gas hadn’t been topp

I had a really great experience with Utilita thanks to an agent called Kate. My gas hadn’t been topping up properly for months, and she took the time to go through all my codes with me until we found...

Louise Meyers

Easy to use and navigate when you ring them which is always great. Spoke to a gentleman called Cha

Easy to use and navigate when you ring them which is always great. Spoke to a gentleman called Charlie and he assisted me with turning on my electric, cannot thank him enough for his help! ⭐⭐⭐⭐...

Maureen Nixon

After phoning Utilita 5 times and having no resolution to my problem. I phoned today and spoke to Li

After phoning Utilita 5 times and having no resolution to my problem. I phoned today and spoke to Lilo she was very helpful and polite and resolved my problem within minutes ,thank you Lilo,Utilita sh...

Lee C

Great service today from Innertia excellent customer service from start to finnish came home this af

Great service today from Innertia excellent customer service from start to finnish came home this afternoon to no gas ,my elderly mother lives with me explained my situation and Innertia sorted my pro...

Ray ka

I I want to start by expressing my sincere gratitude to Mellisa from Utilita. She was incredibly hel

I I want to start by expressing my sincere gratitude to Mellisa from Utilita. She was incredibly helpful and patient with me before I even contacted Utilita directly. While I did speak with another st...

Mo Live

Ripped off YET AGAIN! Topped up £5 onto my emergency credit today to keep it on, which it would hav

Ripped off YET AGAIN! Topped up £5 onto my emergency credit today to keep it on, which it would have. Just had a notification to tell me its gone and I now need to top up " minimum £14" to reactivate...

Dylan Baker

We lost our off-grid home two years…

We lost our off-grid home two years ago. As most know sometimes it takes longer to rebuild than desired. We purchased a Sungoldpower 12k watt system over a year. Now getting close to installing discov...

Drew Brown

Buyer beware This is an awful company that talks…

This is an awful company that talks down to the customer, and tries to convince them that their products are safe. Buyers beware, hire a professional reputable company to install solar. The savings ar...

Hale Morgan

Second Purchase Just as Good as First!

First, it was my second significant purchase. It is great to know everything will be as it is advertised. Second, everything came on time and as promised. Third, I had a few implementation questions;...

SMB7674

Fast shipping good battery

Demon_infernal

Discrimination to Puerto Rico people.

Discrimination to Puerto Rico people.

Denise

Didn't get everything in my order still…

Didn't get everything in my order still waiting and it's been over 30days no contact from them next to impossible to get them on phone and when I did they said on back order ben another 3 weeks no com...

Susan Seddon

Im really happy with the work NextEnergy carried out on my home. Dean and Rebecca were professional

Im really happy with the work NextEnergy carried out on my home. Dean and Rebecca were professional friendy, and kept me updated throughout the whole process. I can already feel the differnce in my ho...

hayley “kay” riley

I’m really happy with the work…

I’m really happy with the work nextEnery carried out on my home. The team were professional, friendly, and kept me updated throughout the whole process

Andrew

Great job

Great job! Very very helpful! We can only thank for them! Very professional!

Neil Ashton

Great work busy the team at Next Energy

Huge thanks to Next energy for the service. From start to finish they were great. Clear communication & details of work to be carried out and work completed to a high standard! Thanks

Tim Overboard

Should have been offered accomodation at least.

Firstly this review relates to governmetn backed energy rating improvement scheme going on, I was forced into accepting internal wall insulation and other 'improvments' to my home. It's taken a very l...

Layla Saunders

Very happy with the work

Very happy with the work, would absolutely recommend for any repairs

Lana Maksimova

I spoke with agent Carlie. Carlie helped me in a very professional and kind manner. I'm very nervous

I spoke with agent Carlie. Carlie helped me in a very professional and kind manner. I'm very nervous when it comes to computers and apps because I don't really understand what to do. Carlie was very p...

Catherine McKeon

We had our solar panels installed by Pinergy 3 years ago, all went well and we were happy with every

We had our solar panels installed by Pinergy 3 years ago, all went well and we were happy with everything. However, on trying to seek advice recently we have been told Pinergy Solar no longer existed...

Lizzie McElhinney

I have an error message appearing on my Eddi showing max temp reached. So the solar panels are not

I have an error message appearing on my Eddi showing max temp reached. So the solar panels are not heating our water. I was told to turn off the Eddi for forty minutes to see if that resolved the iss...

Henry Wright

Easy switch to Pinergy

I switched energy provider to Pinergy as they offered the best deal for our Solar set up. Smooth transaction, helpful member of staff, no issues. Thank You.

Mina Reed

One of the worst company when it comes…

One of the worst company when it comes to resolving a simple login app issues.

Lara Johnson

Helped me with my query really fast

Helped me with my query really fast! Nuce service!

Dunia Nns

I came across two members of your team who told me that Money Expert was offering a voucher to help

I came across two members of your team who told me that Money Expert was offering a voucher to help reduce gas and electricity costs together. I clearly stated several times that under no circumstance...

Ann Southall

Prompt phone back. Clear information given. Provider selected according to my projected consumption

Prompt phone back. Clear information given. Provider selected according to my projected consumption and value. Annie had excellent communication skills and listened to my questions.

Julie

Felt pressured to accept this but called British Gas and cancelled, even though l didn’t click the l

Felt pressured to accept this but called British Gas and cancelled, even though l didn’t click the link to proceed with the application they still automatically without my knowledge until my usual pro...

Aliyah Oke

Terrible scam. I was stopped in the street and my energy and gas provider was changed without permis

Terrible scam. I was stopped in the street and my energy and gas provider was changed without permission. I was told I was going to get a voucher.

Sy Quartey

The salesperson and the person they phone don't hear. The figures given to me where wrong and not le

The salesperson and the person they phone don't hear. The figures given to me where wrong and not less than my provider, they got my address wrong even though I kept saying it a few times. Shame on th...

Angie

Spoke to Ben about switching my gas and electric. Knowledgeable, polite and reassuring. Secured a sa

Spoke to Ben about switching my gas and electric. Knowledgeable, polite and reassuring. Secured a saving of £60 per month changing from Octopus flexible to a So Energy 12month fixed myrtle account. No...

Eamonn Chandiram

I had Haider H visit my property today to exchange a Smart Meter. He called me to say when he’d arr

I had Haider H visit my property today to exchange a Smart Meter. He called me to say when he’d arrive and was bang on time. He told me what he was going to do and the process. He was extremely cou...

ARITRYA SADHUKHAN

Haider Hussain from Octopus Energy did a fantastic job replacing both our electricity and gas meters

Haider Hussain from Octopus Energy did a fantastic job replacing both our electricity and gas meters with smart meters. The whole process was quick, smooth, and very professionally handled. He took t...

Bethany Dennett

Tina was lovely, she gave me a call that morning to confirm and replaced the metre quickly. She comm

Tina was lovely, she gave me a call that morning to confirm and replaced the metre quickly. She communicated everything really well to me so I knew the process and understood what I needed to do on my...

Alberta Lewis

Incredible service from a very patient and kind individual!

A truly patient and kind person. The ringtone is unforgettable! He accomplished the task efficiently and guided us through each step of the process. Couldn't have asked for more. Thank you!

Edwin Price

Excellent service from the engineer

The engineer called the day prior to confirm the appointment. On the installation day for both gas and electric meters, he updated me that he would arrive in 25 minutes. He arrived on time, introduced...

Cliff Cook

Very helpful in changing unit and connecting cables

Very helpful in changing unit and connecting cables for the EV coming. Explained how to work and if it trips out.

Peter Nisbet

The information given to me before the installation was very thorough and showed that this system be

The information given to me before the installation was very thorough and showed that this system being installed would suit my home situation. The installers came on the day that they said they would...

Chris Manning

I found the whole process seamless. Any questions I had were answered were answered succinctly, not

I found the whole process seamless. Any questions I had were answered were answered succinctly, not that I had too many, as everything was explained really well. The installers were great, polite and...

John Wood

Battery was available for installation in very short timeframe. Cost effective storage solution with

Battery was available for installation in very short timeframe. Cost effective storage solution with latest battery technology. Installation team came on time and where very professional and the batte...

Pasqualino Mernone

The company arranged installation quickly. The Installers were polite and courteous. The installatio

The company arranged installation quickly. The Installers were polite and courteous. The installation only took a few hours, and we were not without power for more than a few minutes. They cleaned up...

Alan Vlahov

The process with Solar Battery Group was quick and painless. Assessment of our recent power bills wa

The process with Solar Battery Group was quick and painless. Assessment of our recent power bills was quick and we received a cost effective and within budget quote. Once the ball was rolling, install...

Emma Gibson

These guys were great. From quoting to install nothing but great service. No hard sales pitch and th

These guys were great. From quoting to install nothing but great service. No hard sales pitch and they recommended we get more than we were originally planning on to help “future proof” our needs. Ins...