Ken Turner

Geo Cosy fails to deliver

Geo CosyProduct good in principle but doesn't work all the time. Very patchy so in effect useless. Customer service overwhelmed and no help

Willy

Green Energy Options

Green Energy Options 3 St Mary's CourtMain StreetHardwickCambridgeCB23 7QSAbsolute rouges! Avoid at all costs.Solar monitor with upload and track features purchased.Upload site was closed with no prio...

Naomi

Spoke to Ross at customer services…

Spoke to Ross at customer services regarding a faulty smart meter. Very unhelpful, encouraged me to leave a 1 star review. Smart meter does not work and customer service useless

Basil Morgan

Old Energynote.Eu

Old Energynote.EuI concur with Mark Thompson.They now have a new name, but the same telephone number. My Solo II equipment and smart plugs purchased from them and Amazon, will be totally redundant in...

AR25

Geotogether service for existing equipment removed

Just received the email below:Basically a key service feature of what i originally purchased the equipment for has ceased... If i want to continue the service that they are taking away from me I need...

Clinton Powell

From ZERO customer service to contact.

From ZERO customer service to contact. I can't pair this device up. Completely useless.UPDATE: Well, to give them their due, they called back after a few days and helped out so happy to increase their...

Colm Mc Nally

Already had a hot water system in place since 2012 and never had a problem so considered LVP for Sol

Already had a hot water system in place since 2012 and never had a problem so considered LVP for Solar. Quote was competitive, initial visit from Leo was very encouraging and informative. Installatio...

Giselle Hughes

We just had our installation

We just had our installation , great team , excellent clean and tidy work. Our system is working great and we have never had so much hot water.

Wilf R.

Exceptional product and service

LVP Renewables delivered an exceptional service that was way beyond our expectations throughout the whole project from the initial specifications through design, installation and commissioning. LVP an...

Charla C.

thermodynamic solar system

Have had the thermodynamic solar system installed for 7 years. Great reliable system and very good after sales service provided

Charli Coleman

Excellent job

Excellent job, delighted with the result, would highly recommend, very easy to deal with from start to finish

Archibald Reed

Great for PV panels

Communication was prompt, open and friendly from the outset.The system was well explained as was our expected benefits from it.The installers were punctual and very efficient.I highly recommend LVP ,...

LuKevin

Frustrating Utility Contract Transfer Experience

I contacted the company to start my utility contract transfer. I was told I would receive the required documents the next day since “the person in charge” finishes at 2 p.m.—seemingly there’s only one...

Primrose Morgan

The operater was patient and gave good…

The operater was patient and gave good kngormation

Alexis Palmer

Verry nice

Verry nice Goog staf

Lauryn Powell

This experience was great because the kindness and competence of Operator

This experience was great because the operator was kindly and had a great competence to propouse the IREN Offerts.

luna0102040946

My interface (Elena) was very clear and helpful to satisfy my requests

Sofia C.

Good

Good good good

Gladys T.

They are harassing me for money for a…

They are harassing me for money for a product that I don't actually have. I have been threatening emails and it has left me in fear of what is gonna happen. I really don't need this as my anxiety and...

Lorinda R.

Beware

Keep calling and emailing me for a debt that was settled upon moving from utility point to another provider. They are not listed as the administrators on companies House anyway so until I receive a re...

Hannah H.

Scamme and terrible company!!!!

Scammers and terrible company!!!!!Avoid!!!!

Posy W.

Despicable Cowboys

Despicable company chasing a non existent debt from Together Energy who I switched away from over 2 years ago. No debt with them 100%! They are clearly fishing in the hopes that some people pay up! T...

Charicraft72_YT

Case sorted and closed by BSB

Update,After extended discussions with BSB and willingly providing to them evidence that I'm not in any debt, BSB has successfully sorted and closed my case today.I want to mention the warm and respec...

Georgia Fisher

Threatening email about owing Together Energy

Got an email today saying that I owed Together Energy £185 from December 2020. Luckily I'd saved all my bills and having gone through them, in fact THEY owe ME £185, so I've asked Thebsbco to pursue...

Kailey B.

Initial Success, But Major Issues Followed

I had a complete air source heat pump, solar, and insulation system installed. The service began positively, with timely arrivals for the loft insulation and radiator installation, starting mid-Novemb...

Mr Marc Taylor

Technical Survey by Scott (Bampi)

Scott was absolutely brilliant, completely explained everything in language we could understand. Was patient with our questions and professional in his approach. Lovely bloke.

garry morgan

ross and aaran compleated our…

ross and aaran compleated our insulation job and did an exelent job of it

Chris Landry

TECHNICAL SURVEY BY SCOTT

Very informative information provided by Scott. Time management was great. Very good service provided.

Nicola Shepherd

Stuart h was very friendly…

Stuart h was very friendly knowledgeable and helpful.

Derek Weaver

maintenance team

Special mention of Mark and Nigel in the maintenance team who undertook work involving loft insulation, damage around an extractor fan, boxing in boiler pipes and fixing a leaking radiator valve.They...

Gwen

I always thought my roof might be good…

I always thought my roof might be good for solar. Solar Satellite AI confirmed that showing me I could save $45,600 over 25 years if I switched to solar. I was then connected with the top solar compan...

Debbie Howard

I recently thought of installing a…

I recently thought of installing a solar panel system at my home, and then I came across Solarsatellite. They helped me connect with a top solar company. After the installation, the performance of th...

George Foster

Using Solarsatellite was an incredible…

Using Solarsatellite was an incredible experience. They quickly confirmed that my roof was ideal for solar and referred me to a trustworthy local installer for an accurate price. The entire procedure...

Dexter Fisher

Highly recommended…

The connection to a highly recommended local solar company for an accurate quote was incredibly convenient. The process was straightforward, and I'm thrilled with my decision to go solar!

Maya Anderson

Solar Satellite truly exceeded our…

Solar Satellite truly exceeded our expectations, and we highly recommend them to anyone considering solar energy.

Lauryn Johnson

I recently thought of installing a…

I recently thought of installing a solar panel system at my home, and then I came across Solar Satellite. Connecting with a top-rated local solar company was a breeze. The entire process was seamless,...

Amy L

Amazing company! Due to a broken watchman I was left in a bad situation unexpectedly with no oil. Wi

Amazing company! Due to a broken watchman I was left in a bad situation unexpectedly with no oil. With a baby and toddler in the house this wasn't ideal. Ordered fuel through certas after being promis...

PM23

The most reliable company you could…

The most reliable company you could ever deal with. Ordered 4 times so far, every time delivered within 1-3 days. Don't take payment until delivered. Drivers always courteous.

Ivor Baker

Proper customer service.

Recently moved to the area so was unsure who to choose for heating oil having heard a few bad stories. I emailed a few companies but Monument Fuels replied straight away with a very good price so orde...

Becca Adams

Totally recommend

unlike other fuel companies when monument say they will deliver they do, the driver is always very pleasent and throughly recommend this company

Robert A.

Outstanding delivery service

Another company let me down and couldn’t give me a delivery date for heating oil. I rang Monument on Monday 10th February and asked how soon they could deliver and the response was by Friday latest....

Amy L

Amazing company!

Amazing company!Due to a broken watchman I was left in a bad situation unexpectedly with no oil. With a baby and toddler in the house this wasn't ideal. Ordered fuel through certas after being promise...

Annie Barnes

Misleading sales tactics and inadequate support

The sales tactics were overly aggressive, with a representative making unrealistic claims about lower rates. I felt rushed into signing a three-year contract at a much higher price than I had previous...

El Harper

A Breeze!

My experience was so quick and easy! I am rarely available in my studio at during the day, so it was great to get a callback after 5pm and be guided through the process so rapidly.

Cebrail Ergisi

Great

Great! Service was great!

Carole

Ben was great

Ben was great, got me a good deal and explained everything to me

Lisa Ridge

Friendly and knowledgeable

Lesley

They take all the pressure out of…

They take all the pressure out of researching all the companies for the best deals yourself

Steve Purdy

prompt appointment, neat and tidy work+10 year warranty on the system - hopefully, unlike the previo

prompt appointment, neat and tidy work+10 year warranty on the system - hopefully, unlike the previous 2 companies I have dealt with, Solar Maintenance and repairs, will stay around long enough to kee...

Robert jenkins

Scam calls regarding Solar panels are an everyday occurrence. So it is great to deal with a good pro

Scam calls regarding Solar panels are an everyday occurrence. So it is great to deal with a good professional company. Their communication was clear. They set the correct expectations and pricing was...

Judith

Error message on inverter so requested a maintenance visit. Engineer spent less than 30minutes and t

Error message on inverter so requested a maintenance visit. Engineer spent less than 30minutes and told us the inverter was broken and we needed a replacement. Quoted £1500 for installation of an inve...

Mary Downing

The engineer came on time, understood the problem and explained it to us very clearly. He also made

The engineer came on time, understood the problem and explained it to us very clearly. He also made some sensible initiatives for accessing the panels on the rooftop and arranged a date for this to ha...

Peter Mason

Can round to sort my Growatt inverter…

Can round to sort my Growatt inverter and battery system that showed BMS error 301, he said known fault and would need new inverter fo 2.4k or new inverter and batteries for 8k. Got another company wh...

Gordon Burns

Inverter replacement

The engineer was prompt, efficient and polite. He completed the work despite having some difficulty with padlock removal. I have yet to see if the new inverter will be as efficient as the replaced one...

Elaine Kelly

Been dealing with them for 6 years…

Been dealing with them for 6 years after they installed a boiler they are always on time and had a problem with boiler William Martin and his apprentice the dog whisperer came out but referred fault t...

Bubby Morgan

I've been with this company for 4 years…

I've been with this company for 4 years now. It offers competitively priced Service Plans . The Admin staff are friendly and helpful and so are the Engineers.

Isabel Findlay

Great service and plans that take the…n

Great service and plans that take the worry away from expensive repairs. Always available and arrive on time . Great customer service and friendly engineers

Irene Welsh

First class service.

Have used this company since 2017 and have always been satisfied, not only with the office staff who are always pleasant and helpful, but also the various engineers who have restored my heating after...

Mhairi Jack

Boiler service completed

Boiler service completed. The engineer arrived on time, was efficient and courteous.

Ian Peden

To a man we had approx 7 men on the…

To a man we had approx 7 men on the job. All were super efficient and if I ever bumped into any of them again I would treat as a friend. Which is not what I say about most tradesmen. BRB should be ple...

Charles Henley

Air source heat pump, solar panel and solar battery instalation. The office team and Michael have b

Air source heat pump, solar panel and solar battery instalation. The office team and Michael have been absolutely brilliant, couldn't fault them at all. My power was off so they couldn't finish insta...

Hervey Johnson

True Specialists in Renewable Energy

We contacted Dan and the team at GreenLinc to install an air source heat pump, from start to finish they delivered a 5 star service. We are so happy with the product and would highly recommend them fo...

Julian Cook

Great Service

Dan and his team fitted a Solar PV and Batteries to our home. Very professional team (Brendan, Richie and Lee) who just got on with the job and installed a very neat looking system in under a day. Le...

Bobbi Cooper

Greenlinc plumbing & renewables came to…

Greenlinc plumbing & renewables came to us from 2 recommendations from colleagues. They were totally professional and not only would I recommend the system we have had fitted but also the team that fi...

Zoe Price

Highly recommend the Greenlinc team

The Greenlinc team have done an excellent job in providing us with an air source heat pump installation. Craig instilled confidence from our first meeting. He assessed our needs and provided us with c...

Peter Harris

ASHP issues resolved

Dan has been great at working with me to resolve the ongoing issues I have had with my 8-year-old Mitsubishi ASHP . At first Dan arranged a whatts app conference call so that I could talk through the...

Thomasina Morris

The new rate I chose a few months is…

The new rate I chose a few months is actually saving me some cash. Very easy process, I would definitely recommend anyone to do this, easy and free savings.

Cole Cooper

Didn't trust this was legit but it is…

Didn't trust this was legit but it is and received it in 5 days

LP

Saved me a bunch of money

Saved me a bunch of money - thanks

Madeleine R.

Absolutely fantastic customer service

Absolutely fantastic customer service! Couldn’t recommend them enough! Saved me hundreds on my gas bill too...

Sophia Ellis

Stopped after email and then select rate.

Would not open up page after I put that I wanted it to go from lowest to highest rate?

Lily R.

Giveaway

I wone 125,000 in the giveaway and omg I wone 50,000 and winloot sweepstakes has all my numbers I have account number for you

Israel Carter

Satisfied customer

I was satisfied with Evergreen right from the start, their online office was easy to use so I always knew where I stood with my bills, and everything was in English so great for an expat like me!Becau...

Leopold Howard

Customer Service

I always deal with Marga. Her customer services is the very best. She gets any issues I have resolved normally the same day

Giles

Evergreen provide customer service as it used to be…

Evergreen provide customer service as it used to be with staff who have Engish as a first language. After battling with Iberdrola to speak to anyone or get anything done Tracey helped us top move to E...

Theguspro

A very good service provided by…

A very good service provided by Margarita who communicated both swiftly and clearly to set up our account for us, would highly recommend the company to anyone requiring a similar Service.

Adrien Morgan

English speaking company. Easy to deal with

It is not easy to find someone who can speak English. Therefore it was hard to understand the proces as it is different to where I am from. The application process with Evergreen was smooth and easy....

Moses Smith

Excellent Service

From the first contact we had with Margarita, the service went above and beyond. She did everything possible to resolve all obstacles in order to get us onto the grid. The various parties involved (bu...

Scott Unland

I absolutely love my Oupes Mega 1, and others seem to as well. Reliable, nice looking, tough, and ex

I absolutely love my Oupes Mega 1, and others seem to as well. Reliable, nice looking, tough, and extremely inexpensive. I gifted my son the first one I purchased, so I soon later bought another. Then...

Brian Williard

I have bought 3 of the Mega1 units and 1 of the Exodus 600. Mega1- I think the best value for the mo

I have bought 3 of the Mega1 units and 1 of the Exodus 600. Mega1- I think the best value for the money, use 2 of them in BPS mode, one for my fridge and one to power recliner, fan, and electric throw...

Willis J

The customer service crew led by Vania in my case were totally professional and very helpful in our

The customer service crew led by Vania in my case were totally professional and very helpful in our situation. Their continuous contact and support made a challenging situation easier.

Sol Baker

Extremely Poor Support Experience

Extremely poor support experience. The website claims a "30-day free return policy; we offer a 30-day, no-questions-asked return. No return shipping fees, restocking fees, or any hidden charges will a...

Russ Wright

Exceptional experience with the company!

I truly enjoy working with the company; their products consistently meet expectations, and their customer service is unparalleled. The technology and pricing offer excellent value. I frequently ship t...

Anthony Zambino

Fast Shipping

Got it with the usual half charge.Charged it and Haven't used it yet.might roll it out to my wife's green house to run the grow lights!I'm sure it's good but if something happens Oupes don't mess aro...

Jana Patterson

Exceptional Customer Service Experience

The customer service I received was outstanding; all my questions were thoroughly answered and the representative was friendly. By the end of the call, I felt very assured about my issue and learned h...

Madison H.

Truly fast and efficient assistance

I experienced truly fast and efficient assistance today. I informed the representative about my hidden disability, which often makes the payment breakdown confusing for me. Immediately, she offered he...

Paris

Avoid at all costs.

This company is one of the most unprofessional companies I have dealt with, from The outset they broke GDPR by sending my details to all residents in the block via email. Set ridiculous pricing and st...

Emma

Lisa gregory was fantastic

Lisa gregory was fantastic, responses always prompt and clear and every query dealt with. would highly recommend Ginger Energy

Alfred Kelly

Request for Water & Electricity Usage Report

I recently requested my electricity and water usage from GingerEnergy. Within 2 working days, they sent me a few descriptions and graph regarding my water & electricity usage. I was incredibly happy w...

Josiah Walker

Ginger energy have taken over my…

Ginger energy have taken over my billing for tenants, and sorted a great supplier rate, extremely knowledgeable and friendly staff, wish I had been recommended to them years ago.

Chris Fairbrother

The staff (Bernard stands out) are always cheerful, friendly and knowledgeable. They all bend over b

The staff (Bernard stands out) are always cheerful, friendly and knowledgeable. They all bend over backwards to help rectify any errors found in the system. I had a power cut which we discovered had c...

Dave Ward

As a solar PV installer recently switching to installing Fox systems I was impressed with their prod

As a solar PV installer recently switching to installing Fox systems I was impressed with their products and technical back up. All was well until I had an issue with a battery disconnecting from a s...

Talitha Coleman

Exceptional support during connection issues

We experienced a brief disconnection and reached out to the support team via email. Within minutes, I received assistance. I had to contact them again due to ongoing connection problems, and a represe...

Shaba

It was a pleasure speaking to Lewis…

It was a pleasure speaking to Lewis today. Such a polite and knowledgeable person who couldn't go out of his way to assist me.

Brian Oakley

Great Support

I'm new to FOX but recently installed storage batteries to reduce energy costs. FOX have a good App to help with control of the system which alerted me to a Battery Management System fault. A phone ca...

adam

excellent after care

I had an issue with a fox ess 2.6 v2 battery that had been bumped , i took it to the coventry service/training dept on monday explaining i needed it checking and inspecting, they did this and even rep...

Cole Howard

Constantly steal high amounts of money…

Constantly steal high amounts of money from our account. Apartment shut down for 2 years due to Covid, yet they've been stealing up to EUR400 per month from us. Fighting with them now to get money b...

Mira

Avoid at all costs

Avoid at all costs. My father passed away and I have since been trying constantly to contact them to pay the oustanding bills. I call and get passed about as soon as I ask for an English speaking pers...

Cristian

Same cowboys (Endesa)

Same cowboys (Endesa) , different horse.Mismos vaqueros (Endesa), diferentes caballos.Been waiting for a refund for two years.Llevo dos años esperando un reembolso.

Infatigable

These people are ruining me

I have been waiting for a resolution for almost three years now. Not one bill is correct - they send me bills for my neighbour’s meter and refuse to change it — and they have drained my bank account....

Holbrook Kelly

Tried to cancel by email and telephone…

Tried to cancel by email and telephone but does not work since no english support. Got referred to the customer portal but impossible to reset password since no reset email is getting sent out.They ar...

Dorian Butler

Corruption at its finest

They have sent me another notice that they are going to cut off my electricity, yet they have been billing me for my neighbour’s bills for the last four years. I have made hundreds of complaints. I ev...