Adam Hayton

Chloe was new to Genesis as she explained to me, but showed a great deal of knowledge and you wouldn

Chloe was new to Genesis as she explained to me, but showed a great deal of knowledge and you wouldnt have known she was new. Very helpful and great to deal with! No pressure and very honest.

Paul

Gemma McGough

With honesty, patience, and clear communication we are chuffed to bits to have Gemma @ Genesis as our sales advisor to guide us through the process of purchasing our new home. She is reassuring with o...

Lucy Robson

Sales experience was great. Customer service afterwards is really poor

The sales experience was really good and Kate was great and really helpful.We are really pleased with the house and locationThe score is affected by the customer service experience after the exchange...

Ulysses Butler

This review is based on the service from the Genesis on site sales office.

This review is based on the service from the Genesis on site sales office.Kate was extremely helpful and courteous throughout, from initial enquiry to moving in and introducing us to our new home.

Mr Elliott

We are very happy with our new home

We are very happy with our new home . We have had a really good experience throughout the whole process , Kate has been really helpful & has been excellent in looking after us from start to finish . T...

Damien Cooper

Brilliant sales team!!!!

We decided to purchase our new home at Meadow Rigg, Kendal in Jan 2025.We weren’t actually looking to buy a new build but when we saw the house and size of the garden we loved it. Kate Barrie was extr...

Daniel Smith

We live in affordable housing via crest and have raised several issues not solved via housing associ

We live in affordable housing via crest and have raised several issues not solved via housing association. Garden water logged poor paint work my back gate walk way is too narrow i cant a bike down i...

Martin Carter

Initial Satisfaction Turned into a Frustrating Experience

Our experience with the company was very positive until the last couple of weeks. The reservation process and early interactions with the customer service team were smooth. We moved in at the end of N...

Pat Anna Ayorkor Jones

Exceptional service and experience

Although I haven’t yet been able to proceed with a purchase, my experience with Crest Nicholson has been absolutely wonderful. The properties are beautifully designed and set in a stunning location in...

Mithun Dey

Nobel Park Crest Nicholson

Lesley, Mandy & Elizabeth at Crest Nicholson in Didcot. Absolutely amazing! This wonderful team at Nobel Park in Didcot have been so amazing. They took so much care of us and didn't pressurise in anyt...

sixty millions

Exceptional experience at Windsor Gate

Shout out a huge hurray and even bigger thank you to the Crest Nicholson Windsor Gate team, especially two fabulous ladies - Esther and Melissa, who had been with us from the beginning of building our...

customer

Esther at the Windsor Gate sales office…

Esther at the Windsor Gate sales office is a credit to the organization.

Laura Pratt

We moved into our Seddon Home in December 2025 and can't fault any of the service we've received, fr

We moved into our Seddon Home in December 2025 and can't fault any of the service we've received, from the sales to the contractors and the after care team. They helped us sell our home in less than a...

JohnGamer1234

Great Customer Service

Through the whole process from reservation to exchange and completion, the communication has been good. Most importantly after completion the inevitable minor niggles have been dealt with quickly and...

Melinda Foster

Beautiful new home, 5* service and build

We bought a new home off plan in March this year, a first for us ! The whole process was so easy, helped by the amazing sales team of Laura and Naomi who looked after us the whole way. We had regula...

OptionnMC63

Excellent service, well built home

We had an absolute seamless and efficientprocess buying and moving into our new home at zodiac estate warrington.Laura and Naomi from the sales team are just outstanding. They never got tired of resp...

gwizel85

Great new home with excellent team

We are very delighted with our quality built new home at Zodiac Warrington. The amazing team, Laura and Naomi, are very helpful and friendly. They guided us along the way through plot reservation, con...

Don P.

Exceptional

We moved into our house two months ago and can truthfully say we have had an exceptional experience throughout the process. Buying a house can be stressful, but Naomi and Laura were committed to makin...

Haile

The meeting was very informative

The meeting was very informative. Every question was answered! Amazing!!!

Vuong Nguyen

they instruct very detail

they instruct very detail, helpful information

Nicola Ranson

A true public service

Great explanation of their process in live Zoom. They seem to be genuinely interested in helping consumers.

Leilani White

The patience of Katherine Peoples

Denise Alexander

Katherine is an amazing person!

Rosie Ochoa

Quick response to emails

Quick response to emails. Zoom meeting was very helpful in getting answers to common questions.

Antonio Echavarria

Buying a new house is always stressful, and a happy outcome in many ways depends on the people you w

Buying a new house is always stressful, and a happy outcome in many ways depends on the people you work with along the way. Tai and Amanda at Shanly were the best we could hope for as first time buyer...

Jana Kelly

Serious Safety Concern with the Window

The window nearly detached shortly after we purchased the flat. We had to contact emergency services. Now, months later, the window remains unstable and unsafe for use, posing a significant risk to an...

BB

We have recently moved into our new…

We have recently moved into our new home in Purley. Lexi has been nothing but short of great keeping us up to date with what’s going and answering any questions we have. She has gone above and beyond...

Miriam R.

Not Bought yet

I just wanted to write a review to say anyone thinking of moving to Magna Gardens will receive an amazing service! And a beautiful home of course. As a first time buyer the sales lady Lexi was so atte...

Gwenda W.

Magna Gardens Shanly Homed

Magna Gardens Shanly Homed, Lexi and Rosie were an absolute great help with the purchase process. Made everything easy and were always on hand to answer questions and give advice and Lexi, Adam and Fr...

Cary

First time purchase -thank you team

We have recently purchased & moved into our first home on Magna gardens. Our experience to this point could not have been better. This is in no small part to a few individuals. When we first enquired...

Norman Lindsay

Delighted

This is the second home that we have purchased from new and we can honestly say it was a pleasure from start to finish. There was no hard sell from the Sales Person, we were kept up to date during the...

Joe

Happy Homeowner

Purchased my Ogilvie Homes property almost 2 years ago and the experience has been fantastic.From our initial contact with the sales team through to visits from the aftercare team for our snagging ite...

Mr Neil Shaw

Not a lot wrong with the house a year…

Not a lot wrong with the house a year after buying, the little bits and pieces were resolved by the aftercare team. Excellent service.

customer

Love my new house

I love my house. The layout and design is perfect and the rooms are a good size for a new build semi-detached. This is my fourth new build, so I knew what to expect regarding ordering extras and payin...

M Gallacher

Manor Park Dunlop

This was our first venture into a new build property and had a number of concerns going into the process. However the team at Ogilvie Homes - Manor Park Dunlop East Ayrshire have been exceptional fro...

Lee S

Diabolical customer service

Unfortunately, we had an awful experience with Ogilvie Homes. We reserved our property and spoke with a staff member that day. She phoned us back later that week to advise of costs of factoring (not a...

Brynlee Torres

Good Home, Minor Delays

The quality of the home is great, and I’m very happy with it overall. The only reason for four stars is that delivery took a bit longer than expected. Otherwise, great experience!

Sage May

Better Than Expected

I expected some minor hiccups when ordering a home like this, but honestly, the entire process was smooth. The quality is better than I imagined, and I’m loving my new space!

Maverick Ramos

Amazing Value for the Price

Compared to building a traditional home, this was an absolute steal. I got a fully livable, modern, and comfortable space for a fraction of the price. Would definitely buy again!

Heidi Foster

Worth Every Penny

I was worried about spending so much upfront, but this home is worth every dollar. The build is sturdy, the insulation is effective, and it truly feels like a home, not just a container.

Silas McKinney

A Unified Process from A to Z

It was very quick and easy how HomeDrop protected me while I made a purchase from a modular home.They were responsive, answered any questions I had and talked though customisation choices. With no exp...

Wade Ellington

Best for working and relaxation from home

The sound insulation is really good and it is super quiet inside, and with the all glass roof its naturally very nice and light. Ordering was simple and their support team cleared up my couple of ques...

A M

I was really disappointed with how misleading the show homes were. The show properties were beautifu

I was really disappointed with how misleading the show homes were. The show properties were beautifully presented with high‑quality carpets and wooden flooring, which gave the impression that this was...

A M

I reached out to this company with a straightforward enquiry and, disappointingly, never received a

I reached out to this company with a straightforward enquiry and, disappointingly, never received a reply. A basic acknowledgment or even a brief update would have shown a level of professionalism and...

Chloé Francis

I recently reserved my property at the Hayford Grange development in Lawley, Telford (01/02/26), and

I recently reserved my property at the Hayford Grange development in Lawley, Telford (01/02/26), and I couldn’t have asked for a better experience thanks to Di. As a solo first-time buyer, this journ...

AC48

Exceptional support from the team

Staff at various locations were incredibly helpful and professional, especially at the site where we reserved a home. They went above and beyond to ensure we felt welcomed. The reservation process was...

Chris

Great service at Darlington

Great, simple process

Mr A Kurtaran

Because we had a excellent services

Because we had a excellent services, thats why given 5 star

Reggie Cooper

A Disastrous Experience with This Mortgage Provider

Choosing this mortgage provider was a catastrophic decision that resulted in significant additional costs and immense stress. The discount offered on the home price does not make up for the excessive...

Elle Brown

Significant Disappointment with the Company

We had an awful experience with this company regarding defective flooring and several other issues. My trust in this industry has been severely compromised after dealing with their so-called homeowner...

Dawn Foster

Beware of Promises Made

A zero-star rating for service would be more fitting. We purchased a home from this company in 2019, which supposedly comes with a 10-year warranty on the foundation in addition to the standard 1-year...

Clive S.

Fantastic Home Buying Experience!

I can't express enough how wonderful my experience was working with the representative at this company! From the very start, they went above and beyond to help me find my ideal home, ensuring that eve...

Follioz

Warranty Concerns Ignored

We constructed our home with the company and have been very disappointed with how our warranty issue was managed. Before our warranty expired, we submitted a service request for our front door sidelig...

Justine

The Worst Financial Decision I've Ever Made

Opting for this mortgage provider was a terrible choice that resulted in significant additional costs and endless stress. The discount on the home price is overshadowed by the exorbitant fees and high...

DW

Poor management and services

Poor site management. Poor defect management. Slow response and poor accountability to resolve site issues and house defects. Good luck to you if you'd like to buy house from Countryside.

JB50

Love my house on Rivers Edge Warrington

Love my house on Rivers Edge in Warrington, never had many issues and if I did, the Site & Customer Service Team have sorted it right away. Thank you :)

Frankie Butler

Absolute awful developer.

Absolute awful developer.Avoid if you’re a first time buyer.We had a shared ownership home reserved for the best part of a year, ended up pulling out of the property as there were next to no updates,...

Nicholas W.

Construction waste dumped in front of my house

We have been reporting construction waste dumped in front of my house in Hall Park since late 2023. But, their CS refused to admit there is construction waste. Then, I sent pictures to them and aske...

Ashley H.

Think Twice Before buying any Countryside Home!!!!!!

Think Twice Before buying any Countryside home !!!!!!This developer only welcome positive comment in their Facebook. This developer not only ignoring and Neglecting negative feedback and comment in th...

Venus Brooks

Sally has been absolutely great!

Sally has been absolutely great! Her customer service and support has been amazing!