Richard

Disappointed with the Return Process

I purchased two items from a seller but had to return one. Initially, I was pleased, but my experience soured when I received my refund. I paid £34.99 and only got back £19.99. The item we returned wa...

Victoria Walker

Thrilled with my 6ft pre-lit snowy alpine tree!

I’m absolutely delighted with my 6ft pre-lit snowy alpine tree. The quality truly stands out. Decorating it was a pleasure, and the final appearance is stunning. Even prior to adding any ornaments, it...

Nia Foster

Finally Found the Perfect Tree!

After searching for a new tree for over two years, I finally took a chance on this company. Despite my past disappointments with other sellers, I was thrilled with my decision. I wanted a bushy tree,...

HR68

This tree surpassed my expectations!

I am thoroughly pleased with this tree. After wanting one from a specific brand for years, I finally bought a 5ft pre-lit ultra mountain pine. The delivery was timely and flawless, and the tree is won...

Johnson Walker

Stunning trees

The tree i ordered is absolutely stunning. Nice and full looking and pre light so no messing around trying to get the lights nicely distributed as its already done for you. It's very realistic looking...

Domenic Walker

NEW TREE XMAS 2024

This year, I've been working away and couldn't get back to buy a live tree so i sent for a 7ft Ultra Devonshire Fir Pre-lit with Warm White/Multicoloured LED lights .This was delivered promptly and my...

CM

Mixed feelings about the kit

I purchased this kit because my creativity was waning after many years of the elf tradition. I was seeking fresh, easy ideas for last-minute tasks. Unfortunately, this kit did not meet my expectations...

Noah B.

It was great experience building a small house.

Great experience of doing it. I wouldn’t mind doing it again anyway.

Charla Parker

Christmas

Good products

MinecraftJeff21

I just love this pack

I just love this pack. So excited for December. The order process was so easy and the Elf on the shelf fun looks even easier. Great fun clues for my 3 kids and all look hassle free. Great quality. The...

Jimmy

Game-Changer for Elf Season!

I can’t even begin to express how grateful I am for the Ultimate Elf Kit! Every year, the stress of trying to come up with new and creative Elf ideas would get overwhelming, and I’d end up recycling t...

Alfred Parker

Brilliant idea

This little pack will take all the stress out of elf on the shelf. Each day is individually packaged with brilliant little role plays for the elf. Our little boy will love it.

Drew Wright

Mixed experience this year after great service in the past

I have been using the service for three years and have always appreciated the excellent support. This year, though, the delivery was delayed, two of the trees were satisfactory while one was subpar, a...

Anna

No tree, won't cancel my order, no info on what's going on.

Tree was supposed to be sent out a week ago. I was told that I couldn't cancel the order because the tree had been picked and packed and that DX just needed to update the tracking details. That was a...

Ms Degener

It was delivered a week early and no…

It was delivered a week early and no real reason given when I asked just a general well they have a lot to deliver and advice to leave it outside until I want to bring it in I could have worked that o...

Claudia S

Tree looks beautiful

Tree looks beautiful, good quality, great communication and delivery was on time

M hollyoak

Fantastic tree would use again

Fantastic tree would use again

Marcus Reves

A perfect Christmas Tree 🌲

Easy to order perfect delivery makes my Christmas perfect thank you

Tod J.

An Unforgettable Experience for My Daughter!

This year, I went all out for my daughter, who is 11 and still truly believes in Santa. When the elf delivered the letter, she remembered the one from last year and its contents. This time, she was th...

laura valentine

Absolutely stunning Santa letters

Absolutely stunning Santa letters. I’ve ordered them every year and they just keep getting better each time. The quality is amazing, they always arrive on time and my kids are so excited to read them.

Nina

Classic Santa is truly the best

I’ve been ordering the Classic Santa letters for my partner for the last 6 years and he loves them! They’re not just for kids! You can adapt by choosing each paragraphs to suit the receiver.Beautifull...

Miss Welborn

I have used classic Santa every year…

I have used classic Santa every year for my two girls for years now. The letters are just amazing and so much care is taken with them, by far the best company to use for letters from Santa. They have...

KG

Fantastic service, beautiful letters

We order every year and are never disappointed. Communication is excellent and the quality of the product is always outstanding. Receiving our letters is one of the highlights of the season.Thank you...

Ally

A perfect tradition

For the last 10 years I have ordered a Santa letter for my little girl. She has had one every year since her first Christmas and it’s been a lovely tradition. She loves how personal it is and can’t be...

Ariana Adams

20ft flag pole tree

The flag pole was the only good part. The Christmas tree lights are a tangled mess. The top is jumbled with lights. Not a nice cone shape tree. Definitely not worth the $550 I spent. I watched the vid...

Viola Morris

Detangling and spacing properly will drive you to Madness

Received a brand new 13 ft. tree with pole and 640 lights and simply struggled horribly to put it up. The concept of how to put it up is easy to understand, but the reality is an absolute nightmare,...

Becca Patterson

Still haven’t received the order never…

Still haven’t received the order never got confirmation of order then wrote to the company they gave me a date it missed the delivery date and hence the event i needed it for and yes well it’s been a...

Morgan Howard

Customer service so far is not good

I have sent an email and been trying to call customer service and nobody has gotten back to me and nobody picks up on the number. It just says nobody can answer my call and hangs up. I have a brand ne...

Paulina Scott

Replacement power string

Easy to find, easy to order, arrived promptly.

Millicent

Honestly I’m soo very happy w all of my…

Honestly I’m soo very happy w all of my purchases it brightens my heart and I’m sure whoever sees all my trees this Christmas and the last 3 years and many more to come has made them appreciate each...

matthew hollingworth

They just took money off me and didn't deliver the order Don't be tempted to buy anything from them

They just took money off me and didn't deliver the order Don't be tempted to buy anything from them They don't answer the phone and just email with excuses A complete Con and they will carry on rippin...

customer

Great service from Miles at Barnes…

Great service from Miles at Barnes pines and Needles on Saturday. Good sense of humour but always very polite.It was a pleasure buying our Christmas tree from him this year and made the buying experie...

nick williams

Tommy in Barnes was fantastic

Tommy in Barnes was fantastic - great customer service. He could have not been more helpful.

Julia

Fantastic service from Jackson today at…

Fantastic service from Jackson today at the Penge branch. Really polite and we had a good chat. Best customer service I have received. Far better than the Beckenham site.

Christian V

This company used to be good & they are…

This company used to be good & they are now a shambles. Paid £190 for a 9 foot tree to be installed, & they delivered an 8 foot tree to my doorstop & never called us or rang the doorbell. Customer se...

Patricia Howard

Wow I’m so happy with this years tree

Wow ! I am so pleased with my tree ! Stunning shape .. good height and full - healthy branches.Both of your Christmas elves .. Sergio and Tatiana were professional and pleasant. I can’t thank you e...

Denise

My products I received were excellent…

My products I received were excellent quality.

Gerda Wise

Fast delivery of part

Fast delivery of part, material better then in original part!

Scott Prins

Fast service and the genuine product

Fast service and the genuine product. I have purchased similar items in Germany and from ChristKindl-Markt; and when you factor in the conversion rate and shipping from Germany back to the states; the...

Marjorie Gregory

They fit my pyramid perfectly.happy camper

They fit my pyramid perfectly.

Kerry Warburton

Great!

My order came surprisingly quickly and was packed with care (glass item). Love their products and their their service.

Maria

Received item on time and in good…

Received item on time and in good condition. Will continue ordering from you.

Frida Patterson

Truly grateful for this remarkable package!

I am genuinely thankful for this amazing package. The quality and the amount included is truly impressive. The attention to detail and creativity is outstanding. I added just a couple of extras, but w...

Chip Cook

Truly an excellent service with a friendly touch.

This service is genuinely outstanding and feels like a wonderful company. The videos and letters were of impressive quality; the letters, in particular, brightened my day. I’m eagerly anticipating Chr...

DB

Outstanding quality, my children adore this and I return annually!

Exceptional quality, my children are so fond of this that I come back each year! The team truly exceeds expectations to add that extra touch of magic for the kids, paying attention to every detail. Th...

Mister_pipiRichy55

Christmas 2020 is Magical Again ...!

I am so chuffed with the quality of the items that I ordered for all 4 of our Grandchildren. From the Personalised Wrapping Paper, to the Magic Keys & Personalised Letters to Father Christmas and the...

Sol Sanders

Beautiful personalised letters from Father Christmas

I ordered my boys a personalised letter each from Father Christmas as we won't be seeing him in a grotto this year. The order process was quick and easy to complete. The letters took a little longer t...

Noam

Absolutely fabulous

I ordered a letter from Santa for my 8 year old granddaughter, I was expecting the usual run of the mill letter. The letter arrived addressed to me for safety reasons. Inside was an envelope add...

EC

Extremely disappointing service

I advise against using this service - it was extremely disappointing. We would have been better off receiving nothing than dealing with the poor quality we ended up with. We could have easily purchase...

Micah Johnson

Super pot-grown tree delivered on time

Super pot-grown tree delivered on time. Matt was very patient in resolving my confusion over delivery dates, totally my own fault! Will definitely be ordering again this year as I have for the last tw...

Kimberly Cooper

Expensive, small think trees

This year I was extremely disappointed with the tree. The tree was small, thin, overpriced ( twice more), in any supermarket you could get the same for half price. Their comment “ the tree will grow”...

Reginald Scott

Our best ever tree.

This was our 5th online tree and our first with Tree2me and it's been out best ever. Delivery window was broad but when it arrived the driver said: here's your 5-6ft blue fir, however it's undeniably...

Jean W.

This was our 2nd year using Tree2me

This was our 2nd year using Tree2me for our Company Christmas tree. My only small issue is on the day it was due to be delivered it arrived so late that our office had closed but thankfully the build...

JyCroisPas18

Excellent Transaction

Excellent Transaction Beautiful Tree..5*+

__Lulu__42

Very impressed

We only needed 2 crackers this year and it was great to find a company from which I could just get what I needed - and not a plastic novelty in sight! The crackers were beautifully presented in a box...

Taloce117

Cute range of products, fair price, efficient order and EXCELLENT service

Angie Lewis

Cracking Christmas again!!!

They were great last year and look the same this year. Nice to have some real quality crackers with useful gifts. The ordering process is easy and well managed

Dennis

Beautiful crackers

Beautiful crackers! They arrived well packaged and in mint condition. The contents won’t be viewed until Christmas but on the enclosed slip, showing choice of items, they looked original. I’d looked l...

Isabel

Wonderful Experience!

Wonderful Experience!This was my second time ordering from Cracker Emporium and the experience was just as good second time around. Ordering the crackers was a simple matter (despite the varied option...

Jonathan Parker

Excellent service

Excellent service, quality of workmanship is superb. Speedy and careful delivery.

Alec Wright

Exceptional service every time!

Exceptional service every time! They have delivered and removed my tree for two years, and both experiences were perfect. They even ensured that one of my cherished ornaments, which must have been tuc...

MC73

Consistently Excellent Christmas Tree Delivery Service

I have relied on this service for Christmas tree delivery for the last three years. The trees are consistently of outstanding quality, perfectly shaped, and just the right height. The delivery team is...

Annabelle Johnson

Excellent Company

A friend of mine recommended Firtree.ie to me a couple of years ago and since then we've always got our Christmas tree from them. We'd never go anywhere else now,  as the trees are fabulous. You pick...

Tristan Baker

What can I say....these trees are heads…

What can I say....these trees are heads above the rest, simply showstopping. I've received so many compliments for my hefty tree, they really are a sight to behold. The lads were an absolute joy to de...

Woodruff Lewis

I am so thilled with my tree....its…

I am so thilled with my tree....its really a beautiful tree, you can tell a lot of care has gone into growing and harvesting these beauty's!! No shedding and it smells beautiful ❤. The lads took great...

Tamara

Really great job thank you!

Really great job thank you!! Wonderfully polite and helpful delivery, beautiful trees , could not be happier! See you in New Year for removal, then next Christmas 😀😀

Kian Powell

Excellent service and impressive concept

Fantastic service! I really appreciate the concept and decided to try a small sack for myself. I was thoroughly impressed. The ability to choose what you prefer is fantastic. I will certainly order ag...

Lenny

Absolutely love these stockings!

These stockings are fantastic! The gifts my daughters received were wonderful and perfectly matched with their preferences. I will definitely be ordering again next year, and I'll be getting one for m...

Bryan Walker

Definitely on next years list to do…

Definitely on next years list to do again. Got the sack of presents (for my wife) in plenty of time for Christmas. All items were of good quality and most put a big smile on my wife's face. Definit...

Phoebe Patterson

Really good thoughtful presents thank…

Really good thoughtful presents thank you, one comment if we’re ordering three kids wrapped could we have each have different paper for each kid as we chose to tip them out under the tree this year ra...

JH40

So happy with stockings

I ordered 3 stockings, 1 for a 13 year old boy, 1 for a 23 year old woman and 1 for a 25 year old man. (My children)I was extremely happy with my purchase, beautiful hand written tags, decent quality...

TM19

These are fab

These are fab. Ordered myself one as I had done stockings for husband and son so didn't have one. When it was delivered, it was in a huge sack not a stocking and very heavy. Decided to order two mo...

Ted Wollnik Jr

Wanted a new tree Wanted it to look realistic. Wanted LED bulbs to avoid the burnout from incande

Wanted a new tree Wanted it to look realistic. Wanted LED bulbs to avoid the burnout from incandescent. Was happy with selection. Some of the tree have eye bulging prices. was happy that one of...

RONALD MROFCZA

Replacement bulbs

You Had the bulbs I needed and delivery was fast.

judith george

Adds great ambience to any area.

Clare B. Johnson

Cute tree!

I really like the tree that I ordered. The first one delivered did not have the burlap base but a black bucket. I contacted Treetime and they told me the burlap base was unstable but they would replac...

Sarah Rose

We can hardly wait for Christmas 2026

We can hardly wait for Christmas 2026! Our tree is going to make our space so cozy.

Brenda

Beautiful but missing a part

The tree is beautiful and easy to arrange. It does not have lights, but was supposed to have a cord and foot control, and it doesn’t, therefore four stars. One corner of the box was damaged by the met...

Norm Fisher

Consistently Exceptional Experience with Pre-Orders

I've pre-ordered numerous bears from the seller and had a flawless experience each time. The dedication and passion shown make this seller an invaluable part of the bear community. The live sessions a...

MH

An outstanding experience every time!

An outstanding experience every time! I have made several purchases here, and the quality of service is truly remarkable. The owner genuinely cares for her customers, always going above and beyond to...

Risa Kelly

A Little Birdie Gift shop is wonderful

A Little Birdie Gift shop is honestly second to none! Offering first class customer service and always going above and beyond to help her customers find bears that they really. I will only buy bears o...

Percy

Excellent Retailer

I have made a number of purchases from this retailer.At all times I have found her responsive, pleasant, and always happy to take her time answering my endless questions.The goods are available via va...

Roscoe A.

Five Stars - Truly Exceptional Service!

I cannot say enough good things about A Little Birdie Gift Shop! Every interaction I’ve had with them has been nothing short of outstanding. They consistently go above and beyond to ensure that their...

Maxine Cook

Excellent Company

This business is excellent. I have ordered a lot from them and the service is outstanding. Mel, the owner, cares about her clientele and goes above and beyond with the service that she provides. I...

Amadeus P.

Quick Resolution Post-Delivery Issue

My package faced mishandling by the courier, which resulted in delivery issues and poor communication. After a week, I contacted the service, and they quickly resolved the problem. They initiated a re...

Ivy Clark

Great service.

Bought a garden set, which was justwhat we wanted, and looked just as they showed in the pictures. Received email from them to say it had been shipped and with tracking so we could see when expected....

Jana Walker

I have bought like 10 cars at c Harper

I have bought like 10 cars at c Harper. I went to get a Kia telluride and the one I wanted they sold out from under me. So they convinced me to get a more expensive one. Now I’m having nothing but iss...

Chester Powell

If I could give zero stars I would...

If I could give zero stars I would.... Ordered the 5ft animated skeleton. It's by far the cheapest, badly made skeleton I have ever purchased, and I have a few! The joints are completely lose, extreme...

Juliet Foster

I have had difficulty from yesterday…

I have had difficulty from yesterday morning from evri with delivery and all I keep receiving from this company is an automated message! I cannot seem to get any justice here, no one is taking respons...

Bradley Carter

I would give zero stars if possible

I would give zero stars if possible, avoid this company.I made a purchase through Debenhams and didn’t realise that was through this company. I sent back an item I didn’t need back to them. And am sti...

Walter Kunz

I’m a three-time customer here, and I can’t say enough about this excellent seller! Items are always

I’m a three-time customer here, and I can’t say enough about this excellent seller! Items are always exactly as they are pictured, orders are quickly processed, well packaged and arrive intact and unb...

Lori Ross

Stunning craftsmanship and exceptional quality.

The ornament is beautifully made and has a premium feel. I truly adore it, and everyone who has seen it has remarked on its impressive appearance. I would certainly endorse this service and their offe...

Kayla Mock

The ornament was beautiful!

Nelia

This ornament was a gift for my coworker

This ornament was a gift for my Halloween obsessed coworker. She loved it. The quality was amazing and the shipping was fast. I will be purchasing from this business in the future. Great customer serv...

Theresa Malphrus Welford

Beautiful Ornaments

I ordered several ornaments from OrnamentallyYours. They arrived promptly, with each one enclosed in a lovely reusable velvet bag. The ornaments themselves are gorgeous!

Barry Morgenstein Photography

Ornamentallyyou is the greatest site to…

Ornamentallyyou is the greatest site to buy Christmas ornaments. A great variety. Something for everyone. Very high quality. Check them out! You will. e thrilled with the product !

Charity Rogers

customer service and Konstsmide Musical Box…

I bought Konstsmide Musical Box Christmas,Village scene. Quality was awful and requested a refund on 8 December 2020. I emailed the customer service. I was told to send the item at my own cost and...

Jesse B.

Good experience

I ordered Christmas lights online on Sunday, arrived by standard delivery the following Friday, so just a day later than expected. But great email communication and delivery tracking (DPD). The lights...

Marsha S.

Charged for new items but then sent used in shop display model with no packaging

I purchased two collectable Lemax items from this company, whilst the postage was prompt and communication good, the items were sent to me without bring in their original packaging. Rather than being...

Woodrow Brown

Ordered some Christmas lights in the…

Ordered some Christmas lights in the sale. Order was understandably delayed slightly due to Christmas/New Year bank holidays but communications were very good. Would recommend

NH

ORDERED A MUSICAL NUTCRACKER 99.00

ORDERED A MUSICAL NUTCRACKER 99.00. emailed them 3 times to ask where it was still no answer then all of sudden a box arrived..but it was full of polystyrene worms..i told them she said its in a box u...

Gerard Ross

I bought 3 Lemax Christmas village…

I bought 3 Lemax Christmas village shops and all arrived well packed and on time.No complaints here, I’d buy from Love Christmas again, quite happily.

Barry Robinson

Ordered a 6ft Frosted Sugar Pine Tree. It was delivered quickly and well packaged. Inside the box th

Ordered a 6ft Frosted Sugar Pine Tree. It was delivered quickly and well packaged. Inside the box the tree comes with its own carry case and two pairs of protective gloves to put the tree together (ni...

Gilbert Reed

Disappointing Experience with Customer Service

I purchased a tree and decorations during the Black Friday sales, spending nearly £1000. While all items were dispatched separately and arrived on time, one package never showed up. I reached out to c...

BB

Disappointing experience with my recent order

I ordered a wreath from a company a week ago, and the tracking information never changed. Their customer support only provides automated replies with no genuine assistance. They seem to avoid taking r...

Morty Johnson

Exceptional Customer Service Experience

Upon receiving my items, I was initially disappointed and anticipated a difficult resolution process. However, to my great surprise, the support team made everything incredibly easy. If this is the st...

Sigmund B.

Remarkably lifelike trees, highly satisfied!

The trees are exceptionally realistic, and I'm very pleased with my purchase. When a delivery issue arose, the company handled it promptly. Excellent customer support!

Carlos Reyes

Buena calidad, pero la talla no coincide con lo indicado

La calidad es buena, pero la medida que se indicaba en el sitio web fue decepcionante; el árbol de 6 pies tenía 8" menos de diámetro en la base. Si lo hubiera sabido, habría comprado un árbol más gran...

Alexander Foster

A seamless experience from beginning to end

The entire process was incredibly straightforward. After searching online for prices, I found that this service offered the best discounts. My items arrived within 48 hours and were packaged securely....

Absalom S.

Speedy delivery

Speedy delivery, arrived earlier than expected. No complaints at all.

Kimberly C.

Unfortunately the parcel

Unfortunately the parcel and it's contents was damaged in the post. UK Christmas World resolved the situation immediately we contacted them. A very good company to deal with!Thanks

Trisha Lewis

Really awesome company

Really awesome company, pink wreath looks exactly how it does in the photo, great size and colour and the delivery time wasn’t long at all :) will visit this website again before Christmas really love...

_Devac_

Delivered on time and delighted with purchase . My purchase came on time for an extra…

My purchase came on time for an extra Christmas present. I was delighted with it and it came carefully packaged.

Stacy

Great customer service

Great customer service. Fast delivery, lovely items. Helpful on the phone. Quick to refund an unwanted item.

Steve Evans

I purchased three oversized inflatable ornaments that unfortunately didn't serve their intended purp

I purchased three oversized inflatable ornaments that unfortunately didn't serve their intended purpose. Within just a week, well within the 30-day return policy, I reached out to initiate a return an...

Juliet B.

A few years back, I bought a stunning 7-foot flocked tree with integrated lights, and it quickly

A few years back, I bought a stunning 7-foot flocked tree with integrated lights, and it quickly became my pride and joy. However, this season brought a challenge—the lights in the upper third of the...

Buddy Coleman

Disappointing Aftercare Experience

This review focuses on aftercare. About 3 to 4 years ago, I bought a 7ft, flocked, pre-lit tree that I adored and took great care of. However, this year, when setting it up, the lights on the top thir...

phrax2260

Unhappy with the chosen delivery service

I am quite disappointed to see the choice of delivery service. Had I known, I would have refrained from placing an order and I won't be ordering again. Delivery was repeatedly delayed, and when it fin...

Natalie Scott

Declining Customer Focus

It seems that the company may be growing too large, as their customer focus appears to have diminished. I received an item in a 5ft box that was delivered severely damaged, and I had to go to the post...

Chas Walker

Quality and service have significantly declined.

This company was once reliable, but now the quality of products and customer service has fallen short. They promote items that don't match what you actually receive, like timers and multiple light mod...

Sherry Jenkel

I love how these trees look. Unfortunately, the second time I went to replace the batteries, the lit

I love how these trees look. Unfortunately, the second time I went to replace the batteries, the little latch on the plastic door broke off, and now my batteries will not stay in. I have had my tree f...

Kurt Adams

Issues with the tabletop tree mechanism

The tabletop tree I received had the bottom detached, preventing the Santa in his sleigh from turning. After I reattached it with glue and duct tape, it functioned properly, but it should have arrived...

Sid Parker

Exceptional product quality and packaging.

The quality of the products exceeded my expectations. They are packaged securely to avoid any damage during shipping.

Dorian Turner

Cherishing the Joy of Holiday Products

I deeply appreciate these holiday products. I've cherished them for a long time. Even though my kids are now adults, I still buy the items I wish I could have had when they were younger. Just seeing t...

Winnie Lewis

Disappointing product, not as described.

This product is very disappointing and does not match the advertisement. Santa often ignores commands and seems to prefer hanging up. He even interrupts conversations by saying, 'Good talking to you,'...

Wayne Cook

The Christmas ice skaters were defective right out of the box.

The Christmas ice skaters were not functional as soon as I unboxed them. It seems the magnets that connect with the skaters are faulty. I quickly reached out to the support team to request a replaceme...