Cory Bird

Was lied to multiple times. The lack of knowledge for business credit was unreal to me.. they even h

Was lied to multiple times. The lack of knowledge for business credit was unreal to me.. they even had a vehicle loan for 3 yrs which gave no credit through personal or business credit.. if you want a...

Bridget Parker

They are a great alternative to big banks

They are a great alternative to regular banks. MACU is always great to work with. However over the years their fees have increased and they are less personal. Far better than the major banks, but I...

Chaz

Terrible service don’t waste your time here

Worst experience ever for a small HELOC. Follow up was terrible and promises made several times not kept. I am doing business elsewhere now and the process and professionalism is unmatched. I wasted a...

Charlee Walker

I repeatedly have terrible luck paying…

I repeatedly have terrible luck paying bills with macu. I will schedule payments, get a confirmation#, only to find out the payment didn't go through. How is that possible? I make an electronic paymen...

Kian

The worst credit union ever

The worst credit union I ever dealt with- we got the loan right away through the dealer. Its the customer Rep. we have the issues with and how it’s handled. In a process of moving our loan to another...

Dexter Long

Incompetent Bank-Poor Customer Service on Their Error

Very nice people, but highly incompetent. Managed to overcharge me interest on a loan that was started almost 3 months ago. I spotted the mistake (not sure why the bank auditors didn't) and once I con...

Laurie Dorlean

I’m leaving this review to share both a frustrating experience and to recognize excellent customer s

I’m leaving this review to share both a frustrating experience and to recognize excellent customer service where it was truly deserved. I initially spent two hours on the phone with a representative...

Rock Jowers

I am very satisfied with every aspect of the service that I have received, very professional, conven

I am very satisfied with every aspect of the service that I have received, very professional, convenient and the staff is very knowledgeable and very helpful!!! 😊

Jason

Love the credit union. The credit card is kinda slow for building higher credit limits especially wh

Love the credit union. The credit card is kinda slow for building higher credit limits especially when they see my income right in my account but other then that it’s a amazing credit union that reall...

Matthew Ruggiero

I've had navy federal for 15 years now. In the last year I've noticed significant inconveniences in

I've had navy federal for 15 years now. In the last year I've noticed significant inconveniences in my day to day banking. Sometimes my transactions will take 6 DAYS to process on my account. This i...

C K

Rates were the best at Navy Fed. Approval was fast online but there is no direction afterwards….i we

Rates were the best at Navy Fed. Approval was fast online but there is no direction afterwards….i went to the branch to get a printed copy, very long wait, help was very nice but did not know the proc...

Amanda Baker

I'm rating them as a lender and banking service. I would love to do my personal banking at NFCU (wi

I'm rating them as a lender and banking service. I would love to do my personal banking at NFCU (will tell you why below) but I'm hesitating to move my money from USAA for one reason - the upcoming t...

shutodoroki84

Great folks to work with!

Dan B.

Great service

Ian

Super friendly and efficient!

Ford

Everything was done very professional

Everything was done very professional, friendly & insightful.

Patrice

Came in to open a new account and open…

Came in to open a new account and open a CD. Everything went quick and smooth.

Collin Johnson

Bridgette made my loan experience so…

Bridgette made my loan experience so easy! She was EXTREMELY helpful and amazing to work with !

Jos

CUNJ offers excellent, basically unparalleled, interest rates and a good banking experience. My only

CUNJ offers excellent, basically unparalleled, interest rates and a good banking experience. My only qualm is that their dashboard can be a bit difficult to figure things out - but once you're past th...

Luis Olivarez

Gave me the answer to my question and…

Gave me the answer to my question and relates other information that may be of help.

Gary

Very quick and intuitive

Very quick and intuitive

Antonio

Great customer service

Very helpful, polite and friendly. Answered all my questions with a smile.

Chris Wojaczyk

Great service

Great service

John Cahill

The personal is awesome

The personal is awesome, great help in getting my loan squared away, Why I have stayed with CUNJ for 20+ years.

Cristhian0487

Another Great Experience with the Company!

This is my second lease with the company. They consistently deliver a positive experience, offering friendly and exceptional customer service in both the loan department and the financial center. Than...

Maude Baker

members for forty plus years

We been members for forty plus years recently our debit card after contract them they were able to explain what happened and apologize for the inconvenience it caused.

Stephen Baker

The customer service team was very…

The customer service team was very friendly, and it was very easy to set up my account online. I’m very satisfied.

Abraham Hughes

The knowledge of the representative…

The knowledge of the representative made things very easy answerd all my questions again very good customer service

Hank Carter

Great Credit Union

The credit union has always helped me with all my personal financial matters. I've requested help numerous times and I've always been helped. The staff are always friendly and make me feel valued.

Heidi Scott

Members are very nice and kind every…

Members are very nice and kind every time I walk into the credit union

Dani

Awful experience with this institution

My loan was transferred to this institution, but initially, they misplaced it, resulting in no payments due for the first two months. Once they located my loan, they began charging interest despite my...

Kathryn Patterson

Terrible customer service

Terrible customer service. I have 3 loans with this company and they accused me of failing to make a payment. I had to perform my own audit with my bank and provided them with bank statements and they...

Elton Lewis

Poor Customer Service

As a credit union the rates, and online, mobile platforms are good. If you need assistance, the customer service is lacking. Their representatives are not empowered to make decisions or solve problems...

Gordon

Really easy to work with credit union

Really easy to work with credit union. Have signed up with them for years, and they are just so much more enjoyable to use than the regular big banks which do not care at all about their customers.

Kurt

Horrible customer service

Horrible customer service. Do not bank here for any reason. No one can help you they just pass the buck to someone else

ninju37

Qanon hacked app consequently my…

Qanon hacked app consequently my support are fake or on hold for well over 30 minutes if not longer. Fake pages just to access their website.

Tracey Lydon

I’m so impressed with how this business provides such a careful thorough professional service, it to

I’m so impressed with how this business provides such a careful thorough professional service, it took less than 48 hours from start to finish. Even with a decent credit score it is so difficult to ge...

NJ

Applied for a loan to consolidate debt. Was told that to proceed I needed to visit a branch with ID

Applied for a loan to consolidate debt. Was told that to proceed I needed to visit a branch with ID documents. When I looked and realised I wasn't able to get to a branch, I emailed and asked if I was...

Chareen Scott

Top -up

Excellent service…Very helpful and fair.

Tracey green

I've had a good experience with you the…

I've had a good experience with you the people I speak to on the phone are always kind and helpful

Caroline Mayes

Straight forward service when needed

Straight forward service when needed

Jonni K.

Ask for a loan

Ask for a loan, the process was simple and I received my money the same day

Millie Brown

I recently enquired about a consolidation loan through Commsave credit union, to help bring my finan

I recently enquired about a consolidation loan through Commsave credit union, to help bring my finances into one manageable payment. I found the service clear and user-friendly, and I received a resp...

paulo.fyahoo.co.uk

Commsave is 5 star credit union

Everything about Commsave is 5 star!!! Excellent staff already helpfull and great website.

Evelyn

The customer service is excellent

The customer service is excellent, the representative was very polite

lisa smeeth

Fantastic company staff are so helpful…

Fantastic company staff are so helpful would highly recommend ❤️

JTS

Great service with every contact to…

Great service with every contact to date. Quick reply and easy to use the private message option.

Simon J

Always fantastic super quick friendly…

Always fantastic super quick friendly hall and advice on any money matters I had with my Commsave account makes it a pleasure to ring for advice

Moira

Always a Positive Experience with This Financial Institution

I've had consistently positive experiences with this financial institution, having used their services several times. The application process is always straightforward, and their loans for school unif...

Cole Walker

Staff are friendly

Staff are friendly, approachable and professional. Easy and simple to become a member of credit union. Very reliable and honest service and always do what they say they will. Always efficient and noth...

Zachary M.

Staff are friendly

Staff are friendly, approachable and professional. Easy and simple to become a member of credit union. Very reliable and honest service and always do what they say they will. Always efficient and noth...

Pixie Bell

No communications

I applied for a loan and savings account a while back, except from the email to upload documents and a hard search on my credit file. I have not had any response or communications from them. So I assu...

Winnifred Cook

No communications

I applied for a loan and savings account a while back, except from the email to upload documents and a hard search on my credit file. I have not had any response or communications from them. So I assu...

Primrose

Brill for ppl that struggle to save!

I am a person who is unable to save money and always seem to earn it but never have any to spend!! This service has been a huge benefit to me. It was very simple to set up, staff were easily contactab...

lindsay thompson

I've been a member with FLCU for 15 years and have received three car loans and a credit card and re

I've been a member with FLCU for 15 years and have received three car loans and a credit card and received excellent service throughout the years. December 2025 I got approved for a mortgage loan. The...

Renssalaer Howard

Funds transferred without permission

$897.00 was transferred to pay off my auto loan without my permission. When I called in I was transferred to Stephanie in member solutions. To be honest, she was really rude and condescending about th...

EP

This bank is pitiful

This bank used to be GREAT; as of Nov 2024 they are pitiful. They placed a restriction on my account so I cannot log in to my account to see what the issue is. I recently closed my checking with the...

ML

The brat pack is employed there!!

I wanted to get my account with them in accurate order because my husband had passed. I bought in his death certificate but wasn’t having any luck with using my mobile app to get to my account. I did...

Marian Brown

Cold & heartless

I would give negative stars if possible. I was forced to open several accounts by my abusive ex-husband.After having my face surgically repaired and finally filing for divorce, the judge awarded respo...

Tephh54

As a first-time customer

As a first-time customer, I had high expectations for my experience at Florida Credit Union’s Butler Plaza North Branch, but unfortunately, I was left extremely disappointed by the service provided by...

Mason Garcia

Friendly,professional service.

iMrRyan

Cant start zelle

Ava Nunez

Excellent customer service

Excellent customer service, wonderful location.

Cathy W.

website buggy but it’s good so far

The website was a bit buggy but I went in person got it sorted out and even got my partner an account. No issues since.

Brandon

Easiest applying process i have seen…

Easiest applying process i have seen online. The App for my phone is excellent and have not had any issue yet. I like that they reach out to you by phone and make sure all we understand all that they...

KW58

Seamless and professional from the…

Seamless and professional from the beginning to the end. I dealt solely with one person and the process was very simple and easy going. JR was a blessing to work with. He explained everything in simpl...

Harris Anderson

Exceptional support and guidance.

The representative was patient, kind, and very instructive. They assisted with an online banking issue, thoroughly researched the problem, and provided a solution. When I struggled to keep up, the rep...

Wilber

Exceptional support from the representative regarding my account inquiries.

The representative provided outstanding assistance with all my questions and concerns about my account. She was very professional yet friendly, creating a relaxed atmosphere that assured me I was in c...

Des Anderson

Very good service with continuous communication.

Very good service; I was kept informed throughout.

Tamara Reed

Exceptional support showcased!

The representative showcased exceptional support and ambition during our call. I faced challenges with my reward account, and she assisted me throughout the entire process while also providing additio...

Kendrick Brown

Outstanding service from the staff.

The customer service staff provided high-quality service. The operator and the entire service department were reliable, courteous, and knowledgeable.

Wesley Hughes

Extremely poor experience!

Extremely poor experience! From start to finish.

Caden Cook

Outstanding experience with excellent communication

My experience was outstanding, featuring excellent communication. There was a clear understanding of the situation, along with thorough explanations and advice to ensure the best decisions were made....

SR

Outstanding support

The support and assistance provided were excellent; I cannot recommend the team highly enough.

xavier693_

Quick and hassle-free

The process was really quick and easy, with no issues at all.

DA

Appreciative of the help

Thank you for your help and support. It is truly appreciated that loan assistance is available when it's most convenient. Thanks again!

Carina H.

Grateful for the support

I am extremely thankful for the assistance provided for my late uncle's burial. Many thanks.

Sylvester

You believed and trusted me

You believed and trusted me. You came through promptly and gor this I am grateful

Tara N.

There is no easy way to pay my bill!!!!

LS

quick response and kind professional

Raleigh

They were so helpful and communicated…

They were so helpful and communicated easily. Branch location is far and few in my area which made it more difficult but still a great experience.

BlackD3athHD14

Northeast is a wonderful financial…

Northeast is a wonderful financial establishment. I have never had any issues with my loans

Allen Ross

I call the Branch speak to Karen and…

I call the Branch speak to Karen and her customer service is outstanding

MC61

Any time I need to do business with…

Any time I need to do business with anyone at NECU. They are kind, knowledgeable,friendly and always resolve any issue

Corina

A Decade of Excellent Service

I have been utilizing this service for 10 years every holiday season, and I've never encountered any problems. The loan applications are more straightforward than ever, and the interest rates are fant...

Berenice Powell

They were helpful and understanding…

They were helpful and understanding about getting documents during this time of confusion and kept us informed along the way.

Strafzettel8845

Cumbrian credit our excellent very…

Cumbrian credit our excellent very professional extremely helpful

Ellie C.

Credit union is great and every helpful…

Credit union is great and every helpful great to save money xx

Reed Tanner

Excellent service

Eva C.

Brilliant

Brilliant great customer service always very happy to help

Mitch Price

Frustrating online banking experience.

The online banking system is ineffective, causing numerous frustrations and excessive calls to the customer support team, which is nearly incompetent and lacks knowledge. I wouldn't recommend trusting...

Aileen Coleman

Exceptional Service from the Team

I genuinely value the exceptional service I’ve received from the company. Their team is consistently professional, helpful, and dedicated to making banking straightforward and worry-free. I appreciate...

Ebenezer Ross

Do not do international wires

Do not do internationalWire transfers, myMoney never made it. They got the zip wrong and said “ oh it doesn’t matter “ Terrible customer service about wires, zero accountability for money sent to oute...

Sanford Rogers

BECU is the worst financial institution…

BECU is the worst financial institution that I have ever used. Communication is terrible. Wait times on the phone and in the bank are ridiculous. Customer service is worthless. I can't wait to close m...

Charli Powell

BECU is the WORST for Mortgages.

I’ve tried to assume the loan for my current residence that I’ve been living in and paying the mortgage since going through divorce for the past year and a half.From Day one, working with Darlene Adam...

yopyopmaster

Great institution overall

Great institution overall, conservative use of money and good reserves. However, they seem to have no ability to maintain the messenger function on their app. It is not working about 80% of the time i...

John Anderson

We recently refinanced a vehicle through a 3rd party, however, Texas Bay Credit Union were the folks

We recently refinanced a vehicle through a 3rd party, however, Texas Bay Credit Union were the folks who took the loan. We had access to pay it, but not full online access since the account was setup...

Joshua Barrow

Ian made the daunting task of getting our first mortgage feel like a breeze. He has a way of explain

Ian made the daunting task of getting our first mortgage feel like a breeze. He has a way of explaining the technical details in a way that actually makes sense, and he never missed a single beat. We...

Prophetess Debra Porter

This five star rating goes to Anna in customer service call center Fuqua location. I just want to s

This five star rating goes to Anna in customer service call center Fuqua location. I just want to say after getting a very upsetting phone call from Tony in that called us with this strong authoritat...

Yovani Canales

Ryan was super helpful and patient throughout the whole process. I called regarding an issue with my

Ryan was super helpful and patient throughout the whole process. I called regarding an issue with my mobile app and he was able to resolve it in no time! He walked me through some steps and we got eve...

Charles Bennett

Many thanks to Jasmeen who helped me with the TBACU website. I especially liked that not only wa

Many thanks to Jasmeen who helped me with the TBACU website. I especially liked that not only was she expert & knowledgeable in this area, but she was so patient with me & walked me throug...

Walter Jones

Prentasha provided outstanding service today. She was patient, knowledgeable, and took the time to w

Prentasha provided outstanding service today. She was patient, knowledgeable, and took the time to walk me through recent changes in the app step by step until everything was clear. She made sure I un...