customer

Great customer service.

Najem

Thank you customer service guys for…

Thank you customer service guys for quickly giving me appointment and thanks Refki for store support with bike. Ebtg recommended, great Noord

Reid

Helpful service

Helpful service

Kamverpreet Singh

Good

Very good bk

Md Mehedi Hasan

Smooth riding

the bike is Pretty good, safe, fast, overall gives a smooth riding experience.. Loved it..Battery Backup is top notch..

Bast

I was happy with the delivering time…

I was happy with the delivering time and the communication was also because i was informed like a hour before which helped me to make my self available to avoid the inconvenience

RB93

Highly recommended experience!

I was advised to try this service by a family member, and my experience has been quite positive. I'm thrilled with my new electric vehicle, and the team has been incredibly supportive throughout the e...

Maynard Bell

Excellent car company and service

Excellent car company and service; Professional, friendly and efficient. Highly recommended!

TW11

A really friendly team who offer real…

A really friendly team who offer real personal service. I've been a customer since October 2021, and haven't looked back!

Patty P.

The team at Electric Zoo are so helpful

The team at Electric Zoo made my transition from smelly old internal combustion vehicles to electric so simple and straightforward. Their customer service is exemplary, always going above and beyond w...

NightTracer2997

Fantastic experience from start to…

Fantastic experience from start to finish with ezoo. I needed a short term lease and the team fixed me up with a brand new Kia Niro at a competitive price. The handover with Sukhi was excellent and re...

ChocoWythi

Easy people to deal with

Easy to understand website. Easy to contact staff. Well prepared vehicles which completely covered our needs.

Richard Farnsworth

I found Leanne very helpful and very quick to respond to my query about whether the work required on

I found Leanne very helpful and very quick to respond to my query about whether the work required on my car was covered by the premium warranty I took out when I bought it. Leanne liaised with the gar...

Jabe Norman

Nancy is our account manager and has…

Nancy is our account manager and has worked with us for many years - she has always been a fantastic support in finding the best options for our fleet. Supporting people with disabilities, Nancy has g...

Tracey Mc

Easy no fuss

Changed vehicle reg and Cherele in the admin, made it easy without fuss and speedy. Thank you.

Steve

Great Customer Service

Pendragon have been supplying our cars for over 30 years and we have always received exceptional serviceNancy has been our account manager for many of those years and I have found her to be very profe...

Jeanette East

Very quick replies to my query

Very quick replies to my query, and resolving my query satisfactorily. Very pleased with the result. Thank you Cherelle

Tina Taylor

Super service

I needed to report a change so I followed the instructions in my agreement. The representative made the change and replied to say it had been done. Super speedy response with a professional, friendly...

Maven Create

First time I’d leased a car through my…

First time I’d leased a car through my business and the team made it v easy plus a great package. Very happy with everything, car just arrived and loving it.

TIM

Great communication from start to…

Great communication from start to delivery will definitely use again

Miranda

Great service as always

Great service as always. This is our second car through Motorlet and we will definitely use them again. Selecting a car was easy and we had plenty of choices to suit our budget. The whole process was...

Mandeep

Very helpful team

Very helpful team. I dealt with Sian and Wendy. Both responded to emails promptly with helpful information. Would use again and highly recommend for others too.

Customer

A rare experience of exceptional service.

It’s easy to be sceptical about leasing brokers as “middle men” but when the job is well done it is the real added value in the process of leasing a car. For a comparatively small fee in relation to...

customer

Great service from start to finish

Great service from start to finish, really glad I spoke to Rob who managed to get the lending by digging a little!And to Wendy for handling the rest and getting the car as soon as possible!

Rob Patwary

Our company is using Ogilvie, the customer service is superb. Jack emailed and when I spoke to him h

Our company is using Ogilvie, the customer service is superb. Jack emailed and when I spoke to him he took his time and was very responsive to my requirements, and also very knowledgeable. We were abl...

Dominic Long

Worst leasing company I had ever had to…

Worst leasing company I had ever had to deal with. I have ordered a vehicle thru them. After waiting for best part of 11 months for the vehicle to be delivered, I had the unpleasant surprise to find o...

NR

Terrible service

I leased a vehicle which, after just 16 months, developed a defect with the battery and was subsequently declared a total loss on the 17th of March 2025.Despite this, I was still charged £569.55 on th...

KB

Be aware of zero tolerance and support

I gave contracted one vehicle via salary sacrifice via Ogilvie fleet, which at first seemed a good idea. It has turned out to be a nightmare, where the manufacturer refuses to repair the vehicle under...

Holden C.

Fantastic way to drive an electric car…

Fantastic way to drive an electric car with an all inclusive package. I used their salary sacrifice scheme via my work to get a second car for my wife. The monthly price including everything is less t...

Friend of Ted

Highly recommend

This is my second vehicle I have leased through Ogilvie and I can’t recommend enough. I love my electric mini, it’s also great value and the customer service I have reviewed has been great.The Happy...

Colleen Moore

Tom Millington was the advisor I have been dealing with & I couldn’t have been happier with his expe

Tom Millington was the advisor I have been dealing with & I couldn’t have been happier with his experience and guidance throughout the whole procedure. He was super helpful & very knowledgeab...

Glenmore Clement

The way the case was handled

The way the case was handled, vehicle knowledge etc

Kieran

Great service

From quote, to order, to receiving my car, the service and customer experience was amazing. Highly recommend the team at Pink Car Leasing!

Shainal vasant

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️The Pink Vehicle Contract Company is excellent. They are very understanding and deaf-friendly, with clear communication by email. We also communicated very well using sign language inte...

HV

Great interaction with leasing agent

Leasing agent was friendly, professional, and very efficient. Treated me with respect the entire way through the process and made me feel as though there was a genuine interest in helping me with my d...

Ewan Anderson

Pink Leasing nailed the whole process

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also ve...

Chun Tang

Changing Lease cars with Tom…

Changing Lease cars with Tom Taylor-Parker was made easy with systematic processes. Very easy especially when I have little time. He is thoughtful, a great listener and took me seriously unlike other...

LT22

Great communication and updated at all…

Great communication and updated at all times.

jason

Amazing people to deal with Easy with…

Amazing people to deal with Easy with the help of paperwork and receiving the car that you need and want help in every way with every aspect of the higher of a new vehicleEven after the vehicle has be...

Nathan Mountford

Synergy are excellent

I’ve used Synergy for the last 3 of my cars. Jonathan is excellent, and I couldn’t recommend them enough.

Steve Parsley

Polite and professional at all times…

Polite and professional at all times and all questions dealt with promptly

Niki

My second vehicle through Synergy

My second vehicle through Synergy. Quick, efficient and found the vehicle I wanted at a price that worked for me. Would highly recommend

Iris Reed

Exceptional Support from Start to Finish – Thanks, Tayla & Easi Group

I had the absolute pleasure of being assisted by Tayla Giri and I can confidently say she is one of the best customer service professionals I’ve ever come across. From start to finish, Tayla went abov...

Stephen Powell

Excellent service

Kiara was incredibly helpful and ensured the process delivered results as expected in a time frame that exceeded expectations. The consistent and positive communication were greatly appreciated.

DanieS11

I want to give Kane Tenace a 100 out of…

I want to give Kane Tenace a 100 stars out of 5 stars - the service, communication, efficiency was second to none, he truly depicts the company name and values of a seamless and Easi service. Can't re...

Gertie C.

My novated leasing was a breeze with easiFleet

My novated leasing process was a breeze with easiFleet. Dean was very patient and answered all my questions. The responses were very fast too. Overall very happy with easiFleet services.

Karlene M.

Good help on novated lease

I recently entered into a novated lease for a new car through Easi and had the luck and pleasure of being assisted by Kiara Robles. From start to finish, Kiara made the entire process truly “easi”! Sh...

Darren

Just wanting to give a big shout out to

Just wanting to give a big shout out to Josh Berison for all the work and efforts he put in for me. Not only did he show outmost professionalism but he made the process feel very welcoming, easy, reas...

Chance Adams

Friendly Driver

The driver was very friendly and helpful to our group. We had a good experience using Nationwide Bus Charters.

David

Driver was on time and respectful.

YG

Van was nice and driver was great.

Loraine

Wonderful Experience

The bus was very clean and modern accompanied with water, speakers, and a TV. The driver was a wonderful man that made sure to get us to our locations safely. Couldn’t ask for a better experience!!

ImPetareR3tK_88

Smooth drive and the bus was nice and…

Smooth drive and the bus was nice and clean. Also picked up on time.

Hedworth Rogers

10/10

The drivers are very nice and polite. 10/10 experience. They are great drivers and very cautious. As for the bus itself, It was exceptionally clean, comfortable and was also very well maintained on th...

Graham Honey

I have had a few lease cars now. Mark Tatters found me a car previously then there was a delay with

I have had a few lease cars now. Mark Tatters found me a car previously then there was a delay with the manufacturer. The order was cancelled and he found me a car straight away. I just order another...

Sarah

Great deal!

A lot of choice offered. I knew what car I was looking for but looked at what was available nevertheless and was able to find a great deal. UK Carline have been very good at keeping me updated all alo...

Jonathan Lamb

Very friendly service

Very friendly service

Steven Hunter

Great customer service

Great customer service

Nick

Good communication

Good communication The right deal.All ok so far

Grahame Kitchin

Very competitive rates and excellent…

Very competitive rates and excellent back up and communication. Everything done clearly and promptly with no problems or surprises.

Faiz Khan

I had an extremely disappointing and upsetting experience with Embrace Leasing, and I would not reco

I had an extremely disappointing and upsetting experience with Embrace Leasing, and I would not recommend them based on how my order was handled from start to finish. I initially ordered a Hyundai Io...

Ryan Butler

My lease

Just leased a new car, because of a serious leg injury embrace managed to delay delivery for several weeks saving me a considerable amount of money, very pleased with the service i received and would...

Frederick Butler

Excellent service

Thank you to all those that have helped me through the process of leasing, very helpful. Customer service and beyond. Thank you for making it stress free. A please to work.

Karyne

Adam Greatrix, one of the good guys!

I would highly recommend speaking to Adam Greatrix when looking for a new car. He was always happy to help and went over and above, helping to advise on current/upcoming best deals. Adam kept me up to...

Tyrone Brown

Amazing Service

Wow, what an excellent company who are happy to help at any stage of the process. I have spoken to Aby initially and then Mandy and Ned in after sales. I hadn’t leased a car before so I had a few con...

Venus Patterson

The company particularly Joe Clarke…

The company particularly Joe Clarke were so much easier to deal with than others. Helpful and efficient.

Fiorella Ignacio

I had an absolutely wonderful experience with Brad Parkes. From the very first interaction, it felt

I had an absolutely wonderful experience with Brad Parkes. From the very first interaction, it felt like he was genuinely on my side, looking after everything with care rather than just trying to clos...

Almas Fatima

Casey was extremely helpful throughout the entire process. He took the time to clearly explain the l

Casey was extremely helpful throughout the entire process. He took the time to clearly explain the lease terms, provided multiple quotes for different vehicles, and patiently worked with me while I co...

Gregory Anderson

Very transparent and honest

Very transparent and honest, easy to deal with and make changes to quotes to get exactly what you want. No delay with payment to dealer. Easy to claim

Crystal Parker

Easy to deal with

Easy to deal with. efficient and helpful

AW

Bryan is an asset to your company

Bryan is an asset to your company. Despite an unusually difficult process where we had to reverse the initial settlement transaction due to a recall on my newly purchased vehicle, Bryan took all the s...

Drummond A.

I would recommend Lease Lab for a Novated Lease.

Nicole was awesome to deal with. She took care of everything and made the whole process easy and simple to follow.

Manjit Galhan

Super friendly and helpful team. I got really quick and clear answers and was able to make a quick d

Super friendly and helpful team. I got really quick and clear answers and was able to make a quick decision about the car I wanted. Thanks to Debbie, Grace and the kind gentleman that delivered the ca...

Susan Melanie Williams

A fantastic experience from start to finish. Luke and the team couldn’t do enough to find the car I

A fantastic experience from start to finish. Luke and the team couldn’t do enough to find the car I wanted. The whole process from ordering to delivery of the car was seamless. Great communication...

Rohaan Dar

Just taken delivery of my new car today, the whole process was seamless and very easy. Got myself an

Just taken delivery of my new car today, the whole process was seamless and very easy. Got myself an amazing deal as-well. The staff were very helpful, I mainly dealt with Lisa who was wonderful throu...

Hairy Biker

Very efficient service

Very efficient service, started by offering the best price I could find for my new lease vehicle. Very quick to respond to email and phone. Finance documents all sorted in minutes. The new car arrived...

madame georgia williams

Highly recommend Summit

I've had such a great experience with Summit Leasing! They've been incredibly helpful and always quick to respond to my questions. I truly appreciate how patient and understanding they've been — thank...

Mrs T G Masters

I would not hesitate to recommend…

I would not hesitate to recommend Summit as the lessor of your vehicle.I was a first-time lessee and all my queries were dealt with promptly and efficiently. I was very pleased with the service. Many...

Jude Rose

After years of leasing this has to be worst lease company the fleet management subcontracted to. Iv

After years of leasing this has to be worst lease company the fleet management subcontracted to. Ive experienced poor customer service and duty of care start to finish. Delivery- I experienced in e...

Darvin Clark

Quick response and clear communication…

Quick response and clear communication to all queries. That's what wee need to keep us moving safely and on time. Great work Ruben.

Penny

Fantastic support from Andriy

I received fantastic support from Andriy today regarding updates on my vehicle. Speedy and quick support in a friendly and professional manner.

Spring Price

Registration query/concern

I had a recent query regarding my registration plate transfer which was outstanding. I called and discussed with a lady called Megan who resolved the issue that was rather complex, she maintained a hi...

Timothy C.

Was sold an electric car and was not…

Was sold an electric car and was not told before or after this on sale. Never got a full spec from sale or dealership. Awful experience when dropped off. Accused of scratching the car as turned up wit...

Paddy Butler

disjointed processes of communication and appalling customer services at call centre

Ayvens uses halfords for MOT but the two don't communicate !car booked in with ayvens on the phone via their call centre for 08.30 slot, advised to wait as it will be ready in an hour.turn up at halfo...

David Houldin

Martin Wisby was very helpful…

Martin Wisby was very helpful throughout my application making it all very simple and answered all my emails and calls promptly, I would highly recommend using dream lease to lease your next car!

Mr J Jackson

Martin Wisby was very professional and…

Martin Wisby was very professional and thorough. All the documents were submitted quickly and all questions answered. A positive experience.Jeff Jackson

Kevin

Well 2 months down the road and I have…

Well 2 months down the road and I have a new leased car. However it was not from Dreamlease. I was badly let down by Tom and whoever. Bogus phone calls with Nissan etc etc. So basically they put the p...

Talktosi

Super deal and Jakub was great

Super deal and Jakub was a very nice and helpful chap who got it over the line for me extremely efficiently and helpfully.

Stewart Cattanach

We recently leased two company vehicles…

We recently leased two company vehicles with the help of Martin Wisby, and the whole process was smooth and stress-free. Martin was professional, efficient, and kept everything clear from start to fin...

Katie Ilersic

Great customer service

Chose Dreamlease to order my new lease with - Charne was quick to respond and to answer any questions that I had. The whole process was very speedy and easy to do online.

David Mccaig

A fantastic experience from start to finish. This is the first time I have leased through Select Car

A fantastic experience from start to finish. This is the first time I have leased through Select Car Leasing, and I will definitely use them again. After an initial enquiry, I received a call from Joh...

Jackie Fitzpatrick

Having used a different leasing company in the past I can honestly say my experience here was the be

Having used a different leasing company in the past I can honestly say my experience here was the best. From initial order to delivery of my car I was kept upto date along the way. My thanks to Ian...

William Brogan

Nick Jenkins from select car leasing is fantastic. Helped source my new van at an Incredible price.

Nick Jenkins from select car leasing is fantastic. Helped source my new van at an Incredible price. Great communication from start to finish. Made the process so simple and easy and the van was deli...

Pandora Barnes

Whole experience from ordering the car to getting your previous car picked up then receiving your ne

Whole experience from ordering the car to getting your previous car picked up then receiving your new car is pretty much straight forward. Help at each step of the way too. Friendly staff always ready...

Karina Perez

I leased a new car with Select Car Leasing. I couldn't be happier with the whole process. Anissa w

I leased a new car with Select Car Leasing. I couldn't be happier with the whole process. Anissa was very professional and presented me with a great deal on the car I was after. Paul, who delivered...

Jamie H

As a first time leaser, I used Select Car Leasing as they were recommended to me. I spoke with a

As a first time leaser, I used Select Car Leasing as they were recommended to me. I spoke with a lovely lady called Nat. She helped me through the process and put me at ease. Nat throughly answered...

George

I picked the vehicle up Friday the 21st…

I picked the vehicle up Friday the 21st of October,after complaining obout the front brake pads.The support team phoned me and said it passed MOT but it clearly wasn't on the pass figure they claimed!...

Holbrook T.

Extremely professional

Extremely professional, helpful, straightforward uncomplicated advice and kept me informed throughout- thank you George and the team

Selma Foster

Brilliant* super friendly team

Brilliant* super friendly team, very knowledgeable and helpful with picking my car and guiding me through the whole process. I'm delightfully surprised with my car and how accommodating they were. Wou...

Max B.

very helpful and a great company

Candy L.

Amazing customer service!

Sam was amazing at communicating and giving brilliant customer service. The company itself is amazing at reassuring a first time buyer! Thank you so much for a great first time experience in financing...

Carry

Excellent service throughout

Excellent service throughout Very happy

Rebecca Pierson

We leased a car from these guys have had no help to fight with the dealership to try and get car fix

We leased a car from these guys have had no help to fight with the dealership to try and get car fixed (our car has a known timingbelt problems) we have been left to deal with this problem by ourselve...

Robert May

Spoke to Samantha in Customer Services today and she was so clear and patient in solving my enquiry.

Spoke to Samantha in Customer Services today and she was so clear and patient in solving my enquiry. Nothing was a problem, obviously a great company Novuna to deal with who employ exemplary staff ....

Poe Hughes

Kudos for Exceptional Service!

I want to take a moment to recognize the representative for her professionalism and follow-up! She quickly grasped the issue that came up, took responsibility, and acted swiftly to resolve it. Her att...

Scarlett Scott

Had a fantastic conversation this morning

I spoke with a representative this morning and found them to be highly engaging, knowledgeable, and proactive, anticipating questions I might have. It was a wonderful experience, and I ended the call...

DC

Outstanding support.

Outstanding support. Picked up the call immediately, extremely friendly and courteous, addressed both of my concerns with great efficiency.

Lucia Wilson

Quick and Efficient Resolution with Friendly Support

My issue was addressed swiftly and effectively, and the representative was delightful, very approachable and supportive! I wish every interaction with the service could be this pleasant.

Gerald Hayes

Wouldn't recommend at all to have any ev charging point fitted. Was told engineer would be there in

Wouldn't recommend at all to have any ev charging point fitted. Was told engineer would be there in the morning. Heard nothing had to contact the 'low carbon tech specialist' to ask if they were comin...

Chris Williams

The experience was really slick, lots of information and friendly people keeping you in the loop. It

The experience was really slick, lots of information and friendly people keeping you in the loop. It was hassle-free from start to completion

Saul Taylor

Fantastic assistance from the team, especially Courtney and Daz

I had a wonderful experience with the team, particularly with Courtney and Daz (thank you both for your support). However, I encountered some challenges regarding the vehicle selection and delivery sc...

Luisdeathmetal

Positive outcome after initial vehicle issues

After a disappointing experience with a vehicle and completing the complaint process, we finally received our new vehicles. The representative was outstanding, providing updates at every stage. Anothe...

Keith

Couldn't ask for better customer service!

To be honest, if we could give 10 stars we would! Shane has been absolutely amazing in coordinating all aspects of our vehicle repair. We had been given a date weeks away for a warranty repair to our...

UTLCEUDG

The process was smooth

The process was smooth. The team kept me informed throughout the process and the car was delivered ahead of the proposed delivery date.

Taylor Wilson-Glen

This was our first time using Snug and the experience was very positive. The platform was clear, use

This was our first time using Snug and the experience was very positive. The platform was clear, user-friendly, and easy to navigate. We particularly valued the notifications, which kept us informed t...

Kamaldeep Singh

Applying for a rental through snug.com was honestly quite frustrating. The whole process felt longer

Applying for a rental through snug.com was honestly quite frustrating. The whole process felt longer and more complicated than it needed to be, with too many steps that didn’t always make sense. The d...

EzeMaster00792

Helpful for agents but challenging for applicants

While this service may be beneficial for agents, it proves to be quite frustrating for applicants. The entire system lacks consideration for the end user, resulting in a cumbersome process that demand...

Amanda Smith

The easy setup of profile.

The easy setup of profile.Which then made it so easy to apply. Quick response from agency and! I got a rental within a week in a town that is so hard to find rentals! Will definitely recommend and use...

Jade de Klerk

Made the Rental Process So Simple!

I recently used Snug to apply for some rental properties and found the process really straightforward from start to finish. The platform made it easy to submit our application, upload documents, and t...

MattyB

Property applications and outcomes are simple and efficient with Snug

Applying for a property is quick and simple with Snug, saving our renter profile for a period of time makes the application process smooth and efficient. With instant notifications regarding applicati...

Andi

Car easy to order and good value for money. Electric point fitted really quickly. Delivery driver n

Car easy to order and good value for money. Electric point fitted really quickly. Delivery driver not really knowledgeable about the car and it arrived absolutely filthy. Interior was good though. To...

ariet sirios

My car has a mechanical issue and under warranty but the dealer can only accommodate my car after 2

My car has a mechanical issue and under warranty but the dealer can only accommodate my car after 2 weeks. I have no car for 2 weeks and yet I am paying for this . The nhs fleet and leasing company...

Matt R

All in all, good service. A good amount of choice available, and delivery time frames were accurate.

All in all, good service. A good amount of choice available, and delivery time frames were accurate. There was a certain amount of information either hard to locate or provided only after delivery of...

Chris

⭐⭐⭐⭐⭐ NHS Fleet Solutions, Well Done 👏

⭐⭐⭐⭐⭐ NHS Fleet Solutions ReviewNHS Fleet Solutions made the whole experience effortless, and the highlight has been driving my new Audi Q6, a car that genuinely feels out of this world. The proc...

Alan

Delivery took a bit longer than…

Delivery took a bit longer than expected but the product is amazing.

Emma White

very quick -professional service would…

very quick -professional service would recommend

Beatrix

Very satisfied with the promptness and effectiveness of the sales team.

I am very pleased with the quick responses and efficiency of the sales team. As a first-time user, I had numerous questions, all of which were answered promptly. I hope the continued support is just a...

Gloria

Great communication from the Company…

Great communication from the Company and very happy with the service they have provided

Fabian Long

Rob was really helpful in arranging our…

Rob was really helpful in arranging our business lease cars, it was quick, straightforward and communications transparent

Ezra Bell

No hassle

Recently switched to Evans Halshaw leasing from previous company I used for a few years as they had a good price on the car I wanted. Going through the lease process was stress free and there was good...

Keith T.

Great communication

Prompt, concise communication with the customer at the forefront of the business. Competitive pricing. Great website. No hard sell. Would 100% recommend.

Taran Baker

Good Communication from Hans throughout…

Good Communication from Hans throughout the selection of vehicle quotes and order process

Christine Lowe

I had quite a few issues that I needed help with. I spoke to Andrew on the web chat and I couldn’t a

I had quite a few issues that I needed help with. I spoke to Andrew on the web chat and I couldn’t ask for a better person to help with my issues. I would highly recommend using web chat as all of you...

James Jordan

I think the new rules of 10,000 miles per year and 6 tyre replacement limit over a 3 year lease are

I think the new rules of 10,000 miles per year and 6 tyre replacement limit over a 3 year lease are an absolute joke. You already take all my enhanced rate of the pip mobility component and now you ar...

Leonard Carter

I've just been on the phone with motabillity and was asking for a early change of my car because unf

I've just been on the phone with motabillity and was asking for a early change of my car because unfortunately my health has deteriorated and what a pleasure it was talking to a lovely lady called Lis...

Anonymous

If I could give zero stars, I would. Motability Operations Ltd is systematically ignoring consumer l

If I could give zero stars, I would. Motability Operations Ltd is systematically ignoring consumer law, actively discriminating against disabled customers, and forcing people to keep unsafe, unroadwor...

Wendy Baker

Frustrating Experience with the Mobility Scheme

I had a vehicle through the mobility scheme, and as the lease was ending, it needed to go for an MOT. The car was taken to the garage, and during that time, my new vehicle arrived at the dealership. W...

Leroy K.

This program claims to help disabled drivers, but it's a complete disappointment!

This program claims to assist disabled drivers, but it's a complete disappointment! After a no-fault claim, the issues started. The support team took the claim details with ease, but the service provi...

Jo Carobene

Elliott and Charlotte made the whole experience of sourcing and ordering my super new car very easy

Elliott and Charlotte made the whole experience of sourcing and ordering my super new car very easy and stress free. They listened to what I was looking for and got me a very good deal. They kept in c...

CT

SOR sale on my behalf

I was struggling to sell my car on my own, and only way I could do it was through car buying sites that massively under quote me.I spoke with Elliot at Premier vehicle, and he suggested them selling t...

Micah Fisher

Took delivery of my brand new Audi A6

Took delivery of my brand new Audi A6. Incredible car. Wouldn’t have been able to make one of many dream cars of mine come through, if it wasn’t for Premier Vehicle Group!Impeccable customer service f...

Emmanuel Cooper

Charlotte and the team really made the…

Charlotte and the team really made the whole process easy to get my new car.Would definitely use these guys for my next vehicle.

Ellwood Foster

I would highly recommend PVL

I would highly recommend PVL! Elliot was really easy to deal with, listened to all my needs and delivered!When the vehicle was collected from the dealership it was damaged but Charlotte quickly found...

Timothy B.

Can’t recommend these guys enough

Can’t recommend these guys enough, it’s my second time using Premier Vehicle and will continue in future. This time I had Millie helping me and she was great! Everything is always super easy, so thank...

Tara Wilson

From start to finish of getting my car…

From start to finish of getting my car the service was excellent. Straight forward and wished I'd done this years ago! Customer service excellent, car just as described and agreed. Would highly rec...

Bill Sanders

Great Service, Great Value

On finishing my first lease through CarLease UK I took a chance to check the competition. They fall far short on many fronts including: Simplicity and clarity of what is on offer and explanations; Eff...

Wilhelm Howard

Business lease of Nissan Leaf

Organized a business lease of a Nissan Leaf via Adam at CarLease. Service was excellent throughout. Prompt and helpful answers to queries, a good price, clear paperwork, and car arrived promptly.

Riley Hughes

Carlease - Top Class People and Service!!!

From start to finish everything was made so easy for me by the expert help both Rob and Christine provided. I was kept up-to-date at every step of the way from choosing my beautiful new Mini Cooper, t...

Leamon L.

Very pleased with excellent service

Very pleased with excellent service. I received prompt and helpful responses to my questions, which helped very much in getting this lease sorted. Thank you.

Jacqui Reed

Really good service

Really good service, couldn't be happier. Adam was very patient and helped me to find the best deal that suited me and my family. I was kept informed all the way through and the delivery even arrive...

Stuart Forbes

I recently had an issue with my car and Tusker were exceptionally helpful throughout. Steve in parti

I recently had an issue with my car and Tusker were exceptionally helpful throughout. Steve in particular was a pleasure to deal with. He was patient and understanding throughout and fought my corner...

Andrew Howman

Called to reserve a vehicle, which unfortunately had gone, Liam went above and beyond to find a suit

Called to reserve a vehicle, which unfortunately had gone, Liam went above and beyond to find a suitable replacement. Nothing was an issue for him, he searched until he found the exact vehicle I wante...

Megan Dalgleish

This seems the only way to actually get a response from this company!! I have put a formal complaint

This seems the only way to actually get a response from this company!! I have put a formal complaint with no acknowledgement or response. BTW, if you take a car out with this company.. they don’t tell...

Jamil Chowdhury

What sets tusker apart from other leasing companies is not just the salary sacrifice scheme but thei

What sets tusker apart from other leasing companies is not just the salary sacrifice scheme but their customer service. When my car stopped charging the manufacturer told me to use public transport ti...

Lynne Cardno

Excellent service so far, using NHS salary sacrifice scheme. New car due to be delivered on 10th Feb

Excellent service so far, using NHS salary sacrifice scheme. New car due to be delivered on 10th Feb after only placing order on 23rd Jan. Customer service team extremely helpful and efficient, partic...

David Garla

Although the agent I interact with, he did his best and a good job (many thanks S!), I found very we

Although the agent I interact with, he did his best and a good job (many thanks S!), I found very weird that when you are selecting your car (some of them very expensive) you only interact by email an...

Winter Sanders

Exceptional experience with this service

I found this service through a leasing platform, and my experience so far has been exceptional. A representative helped me and did an outstanding job securing a great deal on a new lease. Their expert...

Robert Brooks

Excellent and smooth experience

Excellent and smooth experience. Got a great deal in comparison to other companies and Kevin was excellent and kept me informed throughout the full process. Would definitely use again.

Cora Tucker

Very helpful and responsive staff

Allan Turner

Amazing experience stressfree thankyou…

Amazing experience stressfree thankyou to Kevin for helping me along the way, was always quick to respond and answer any question i had excellent service

Edris Hughes

I was more than happy with the service…

I was more than happy with the service I got from Alex at this company. He found me exactly the car I wanted at a reasonable price and was always very prompt in his reply’s. All in all a great service...

Salma P.

Very Helpfu Kevin was very informative and kept in…

Kevin was very informative and kept in touch guiding me through every step.

Luke Benson

I got a new Volvo EV from Arval via my employer (Capgemini UK) and generally speaking it has been pa

I got a new Volvo EV from Arval via my employer (Capgemini UK) and generally speaking it has been painless and easy. The worst bit was the driving test-esque bits you have to do. If I'm honest this wa...

Paul Collins

This is the second vehicle I have leased through Arval, despite using different lease companies. On

This is the second vehicle I have leased through Arval, despite using different lease companies. On both occasions, the application process has been simple and straightforward, being notified of the d...

Salman Zafar

I got a puncture by driving over some debris on the M1 south. Phoned Arval for recovery and tire rep

I got a puncture by driving over some debris on the M1 south. Phoned Arval for recovery and tire replacement and they were great. Handled everything professionally and politely. Recovery services took...

Livvy Xo

Linsey in the complaints department was extremely helpful in investigating my complaint. She kept me

Linsey in the complaints department was extremely helpful in investigating my complaint. She kept me updated throughout the entire process and explained everything clearly to me. This was so helpful a...

yerlymarmy

Excellent Experience with My Car Lease

I leased my car through a company in 2024 on a two-year agreement and have encountered no issues, so I recently opted to extend the contract for another year. The customer service team is very accessi...

Ketan80044

Disappointing Experience with Tyre Replacement

I brought my car in for a scheduled tyre replacement. Even though I arrived on time, the rude receptionist, who seemed to have a problem with the service, informed me that it would take 3-4 hours to e...

BW75

Fantastic deal on a car versus other leasing options - Audi A3 Saloon.

Fantastic deal on a car compared to other leasing options - Audi A3 Saloon. The communication from the team was outstanding, and the representative was incredibly helpful, quickly answering all my que...

Isaac Cooper

Great service!

I’ve experienced excellent service from Rebecca who was very informative and efficient in answering any questions. A very good service that I would recommend.

chatmallo

Avoid at all costs!

Avoid at all costs…“Forgot” to tell me about TWO recalls on the car which could have been dangerous.Took THREE attempts to actually collect the vehicle wasting my time and annual leave - which has bee...

Loulebe69

Have used various lease companies over…

Have used various lease companies over the years and have found my experience with icarlease to be faultless my dealings with Vik Zafar throughout the whole process was smooth and I was kept fully upd...

Katerina W.

Helpful and available

Helpful and available. Very happyHuge thanks to Vik

Allen Morgan

Unnecessary stress and drama!

Initial contact with the sales man Vik was very promising however once I had agreed to the car lease the level of service plummeted. Firstly the car was delayed for a week costing me money as I had to...

ML61

Poor Communication

Order process fairly straight forward. Ordered a Tesla Model 3. Upon final paper work, communication is almost non existent. Have emailed numerous times, also via Carwow, and still no response. Awaiti...

Jeffrey A.

Clear, easy and excellent service.

Zen were my first experience of leasing, I’d always been put off by overly complicated websites and unclear pricing previously. Zen are super easy to use. I chose the car I wanted, the price was clear...

Palmer Baker

Excellent service

Excellent service and easy to deal with

April Johnson

Excellent service from start to finish

Excellent service from start to finish. Seemed to good to be true for me to get the car when they promised but it arrived exactly on time. Great handover experience delivered by the delivery driver to...

Casey Kelly

Zen auto appear to me to be straight…

Zen auto appear to me to be straight forward, to the point, informative, prompt in responding and get the job done efficiently.

SC72

I'm so pleased with the vehicle waiting…

I'm so pleased with the vehicle waiting times were exactly as they stipulated on their website, staff were so helpful especially nick from customer services many thanks Zen would defiantly lease again...