JC46

Excellent Service

Terry in customer service was phenomenal. She addressed my needs in a timely and caring manner. I highly recommend this company.

Giovanni F.

The ozone generator works great

The ozone generator works great. The only issue we had was the timer knob broke, but customer support helped with replacing the knob with no issues. A+ for the customer support/customer service.

Lucy Cook

Pure Morning Air Purifier & Excellent Experience

I purchased the "Pure Morning" air purifier: Excellent product, my first unit did have a glitch in the electronic screen a few months in, BUT I am still giving this 5 stars because the customer servic...

Peter

Trust!

I was actually a little skeptical of this website at first, but after looking up the reviews of Airthereal I decided to go for it and purchase the flame diffuser. It went very well. After I bought it...

xtaazz5913

Excellent costumer service, great machine

Had a problem with the battery, their team did not hesitate to replace it, within 3 days I had a new brand box. Excellent product! Perfect for all type of body grooming.

LM45

Great products and professional staff

Ordered 2 ozone units but the color I wanted was back ordered so customer service emailed me and offered to ship a different color. The order came even faster than predicted and the units are PERFECT...

Jaime Foster

Fast response and follow-up

Fast response and follow-up, good recommendations to assess problem, and trouble-free replacement of failed component (out of warranty) -no cost- System had operated flawlessly for 16 months before ev...

Marcus Reed

Love it

I brought a house with pre wired and i love konnected, it works perfectly fine.I didnt have to contact to a profesional installer because i did it all my self with the tutorial on youtube. But i wish...

Pamela Lewis

Great Customer Service

I had a minor issue with a board I installed last December. A replacement was shipped out immediately. I am very pleased with the ability to modernize my old wired system. Using the reliable wired...

TC59

Easy to setup which is awesome but the…

Easy to setup which is awesome but the sticky tab holders sent with it are useless and don't stick to anything. One of the tutorials shows magnet holders which it did not come with. Now something I sp...

IR

Everything worked as told….

Everything worked as told…very good.This is an option for really taking control of your Home Automation.Operate your Alarm as you wanted, when you wanted.

Ollie Johnson

I love everything about Konnected

I love everything about Konnected. I was able to tear out my old ADT security system that barely functioned and now I have a complete home automated security system with monitoring!! Was incredibly ea...

Thelma Johnson

Good quality but overpriced

The products seem well-made, but they are quite expensive. While exploring home automation, I recommend avoiding direct purchases from the company. The customer service was lacking, and even with expr...

Brock Patterson

Excellent products

This feels like the smart home brand I've been looking for. Excellent hardware, quality documentation, and the possibilities are huge because there are so many ways to interact with them. Good for the...

Jeremy Powell

I like their products, but not their logistics

I like their products. Unfortunately I placed an order direct to shelly (so far was buying from amazon). They do not shipped my 80$ order for , apparently, a face plate ( a few bucks) which is in preo...

Neibaf78

Love this little devices

I was looking thru this review list and noticed some people are talking about Dress(s) :), Shelly.cloud makes home automation products. Anyway, I'm happy with it. I got a Shelly Plus i4 and the Shell...

Caden Taylor

Product ok, but do not buy from them directly

There is nothing wrong with the product, but their customer service/logistics department is NOT functional.I ordered directly from their online store on May 7th, and was told that it had been shipped...

Bianca Adams

Shelly products are amazing through and…

Shelly products are amazing through and through. I have 30+ devices. Switches, Relays bulbs work perfectly and allow for detailed settings and to me it is very intuitive. Smart home automation in an e...

Porter Harris

Amazing service, super simple to use

Amazing Service. I really struggled to set Google Assistant up for myself, but this was installed in no time on my Home Assistant and everything "just works". I was able to set up 2FA to protect my Ho...

Gerald Long

Wow, better than expwcted

Wow! They promised 30 seconds setup, but I did it in 29!! NICE experience, all good.I set it up with no knowledge, anyone can do ot

Karl Powell

Alternative

I was searching for an alternative to nabu casa and all services now can't be used because of GCNAT, but with this service is like magic, no need to fuss around, and even cheaper than nabu casa with g...

DP

So easy to set up and use

So easy to set up and use! I love that it helps me access the basics of my home assistant when I'm away from home!

Raleigh Price

Would advise to use - great with Alexa

It works well with home assistant, it is fast which we all need, and it works well with Alexa so now i can final connect Alexa to home assistant for free, and not pay 65$ bet year, and would use if i...

Ealdwulf Baker

Homeway

Homeway - Free Home Assistant Remote Access - Yes!! Free!! very awesome alternative of nabucasa it's very interesting option, intuitive interface, easy to setup even integration of Alexa and Google Ho...

RP

Insights from an HVAC technician.

Insights from an HVAC technician. Although I generally hesitate to suggest new products to my clients, I decided to use this in my own home for managing our 15-year-old sunroom mini split. The control...

Celia_

Quick setup and seamless app pairing!

The setup process was fast, and the app connected with my device on the first attempt—no need for resets or complications. I had a minor question later in the evening, and the support team responded w...

Eden Coleman

The Boldr Kelvin simply doesn't work

The panel itself gets extremely hot, burning hot, to the point where you will scald yourself if you touch it for more than a couple of seconds. The room however, does not get warm. I bought a large Bo...

JuPixGaminG96

Overpriced scam product wholesale

The FARA heater is an overpriced product, originating from all the same bad quality manufacture, despite the fact being very much non-compliant with current energy politics. The sales company behind i...

iTheSelected90

Total sham- bought a Kelvin heater from…

Total sham- bought a Kelvin heater from these guys and it simply did not work. The heater never heated up, and when I reached out to support to get help troubleshooting, they ghosted me. What a waste...

Alec

DO NOT BUY THESE PRODUCTS

DO NOT BUY THESE PRODUCTS! The heaters I bought don’t work, there is no customer service or they don’t reply, and they have seemingly changed their brand to escape the last scam.

Carolina

GOOD JOB

WE HAVE NOT USED LIVEWIRE FOR A FEW YEARS, BUT WERE VERY SATISFIED WITH THEM WHEN WE DID

undergirl29

A company with great potential that needs to be better organized and appreciate its customers

Livewire for the most part does a great job designing and installing sophisticated AV systems and that is it. Unfortunately there is no follow up, no e-mails or newsletters of new ideas or services. O...

BB61

Excellent workmanship!

I have always been pleased with Livewire. They are very knowledgeable and professional. I would highly recommend them for anyone's Audio/Visual needs.

Colby Howard

Good service manager

Good people to work with. I would recommend live wire to anyone

Bob

Generally pleased

I'm very happy with my wall-mounted TV! The installers worked quickly and set up all the components, including accessing the wireless network. They demonstrated how things worked, and I was comforta...

Leanne Butler

LiveWire has been great!

I was having several problems with my Control4 home automation system. The company i purchased it from did the design, installation, and support. It had problems continuously, and at times we went d...

Robin30040471

A fantastic discovery in robot vacuums

I found this brand while researching robot vacuums and decided to explore it further. The website is user-friendly and informative, clearly demonstrating the company's dedication to development and ma...

Wasqua

I order a packages and it never came

I order a packages and it never came. Worst customer services ever. You need to solve the problem yourself. Some how my packages is delivered in anther city. i only have the zip code. They ask me to p...

KW80

Very good team and cooperation partner

Very good team and cooperation partner. Robots are powerful and smart. I recommend Neatsvor products!

Frances

Very satisfied with the product

Very satisfied with the product. I own 2 of these, and each of them are working great.

Pearl H.

No service after buy

I bought a vacuumcleaner, after 2months it broke. Apparantely you have to repair the robot yourself with Parts they send you 6months and dozens of mails later i haven't recieved any Parts. Something...

Gwenda Fisher

Amazing only for the first 6 months

Amazing for the first 6 months, afterwards the suction power is getting worse and worse. The support team sent me a new motor, but to replace it with the old one you need to be half engineer. Anyway w...

Bruce Christy

Order 61862 July 27, 2023 I ordered my HOOBS Pro on ***July 27, 2023***. It is now 2026. I have no

Order 61862 July 27, 2023 I ordered my HOOBS Pro on ***July 27, 2023***. It is now 2026. I have no device, no refund, and no meaningful communication. When I've contacted HOOBS support requesting a...

Kierra Long

Extremely Disappointing Experience

I’m giving 1 star only because 0 isn’t an option. My experience has been frustrating: I’ve been waiting over 2 years for my order and still have not received it. The only responses I’ve gotten are vag...

Asher Brooks

Hoobs is the best way to have homebridge

I was running the standard Homebridge on a raspberry pi, but kept having issues and it was difficult to maintain and configure. But since I started fresh with hoobs I couldn’t be happier. It has worke...

Charles B.

Easy setup and install

Easy setup and install. Loving it so far.

Dark_Legend_PvP

I use Hoobs to run Nest and SmartThings…

I use Hoobs to run Nest and SmartThings through homebridge. It works great for both and is easy to use and stable.

Finn Baker

OK maybe not the worst product in the world but the customer service is challenging and technical su

**Update**Since my initial first review I have had a lot of interesting things happen the hubs was refunded and sent back I updated to a home bridge and the HomeBridge might have been the problem but...

Dave Queripel

For anyone out this this company is a =€=€£ scam bunch of assholes. They won't give you your rebate.

For anyone out this this company is a =€=€£ scam bunch of assholes. They won't give you your rebate. I'm in the process of airing them. They haven't been to court twice now. This company sucks WORST...

Maria P.

SCAM

This company is scam. They promised as a rebate and until now they don't give as the rebate. Then I called them telling me not I'm not qualified for rebate and 2 buy out they promised they dont pay fo...

Lisa Cooper

Terrible Experience

Terrible Experience – Dishonest and UnresponsiveI returned my AC unit to Ontario Smart Energy back in February and was told I’d receive a full refund in 2–4 weeks. It’s now been over 11 weeks, and onl...

CT95

Where do I start

Where do I start. It’s like pulling teeth to get a $2000 rebate on a $28000 unit. They say Hydro One won’t allow them to apply the rebate to their bill. They decided to try to deposit monthly into our...

Samson Johnson

Extremely Disappointed

Extremely Disappointed – Misleading, Overpriced, and Unethical Sales TacticsI had a deeply frustrating experience with Ontario Smart Energy (OSE), and I feel obligated to share it to warn others.1. Mi...

Monty Clark

Beware! Stay away From This Place!

If anyone reads all of the negative comments and experiences they have had, I have had exactly the same. They promise and take away. I was told I qualified for 20000 for a heat pump. Of course, AFT...

Clinton Rindfuss

I reported a technical issue and the response was both fast and effective. The customer services tea

I reported a technical issue and the response was both fast and effective. The customer services team were able to access back office technical support quickly when they ran out of answers too.

Dwight

Exceptional Support After a Short Circuit Issue

I recently encountered a problem when a short circuit caused one of my switches to malfunction. The assistance I received during my initial call was excellent; I was advised on a more durable solution...

Gordon Powell

Exceptional service with remarkable assistance.

Outstanding service and remarkable support. The representative was incredibly helpful in processing our order and ensuring our equipment was shipped, arriving in just a few days!

Azentag57

Wasted £1000, slow support, dreadful experience

I originally contacted Lightwave support because I was unsure if their dimmers would work with my setup. I was told that my MR16 bulbs were untested - 'however this isn’t to say that they wouldn’t be...

Jefferson Taylor

Alexa connectivity lost…

Had an issue with an existing system where Alexa control was lost Tried resets and disabling the Alexa skill to no availCall Euan on the tech helplineWe chatted for 15 mins and tried a few things - no...

Wilma Cooper

Excellent sales and support team!!!

Excellent sales and support team!!!and the product is brilliant

Peter Thompson

Looked at the site and their published Australian reviews and was considering buying a single unit.

Looked at the site and their published Australian reviews and was considering buying a single unit. However, as they kept trying to sell me more I just closed my computer before completing a transacti...

Peter Schwarm

They are promoting an Air conditioner…

They are promoting an Air conditioner when it is only a Fan Heater it is supposed to cool a room in minutes all it does blows hot air . it is unbranded shipped from Hong Kong but the Company promoting...

Frances Armstrong

The product arrived with additional…

The product arrived with additional components and no instructions on their purpose. Contacted EpiCooler and received conflicting information on purpose and installation of components from two differe...

Sue Biddle

This Company is scamming everyone they…

This Company is scamming everyone they sell their so called air conditioner to. We received one & tried to return it as it doesn't work. It only heats. They're not replying to our email & right of ret...

Elizabeth

As far as a cooler goes IT IS useless.

As far as a cooler goes, it is a shocker. It may be all right as a heater for a small room in the winter. I certainly do not recommend the product as a cooler; I get better results from a $20 small fa...

Will Querubin

It was advertised as AC that cools a…

It was advertised as AC that cools a room in minutes…it never does and only works just like a cheap fan/heater. Simply put, it is a fake advertisement of a non-branded product. It is a scam DO NOY BUY...

CJ

Ludicrously Bad

Got a video doorbell with my insurance Setting up is crap. Have tried numerous set up attempts, reset my router. Going in the binThanks Ener-J I will never go near your stuff again

Diego Robinson

everything so easy and great service

Ralphie Smith

Enerj smart dimmer switches…

Installed smart dimmer switches throughout my house 12no. after 2 years a couple of them started giving trouble. They would constantly dim up and down. After contacting Enerj a rep did call and give m...

Judith

Excellent communication through our and…

Excellent communication through our and delivered promptly. Can't fault, will use again A++

Jody

Dishonest and unprofessional

If there was an option for less than one star, I would have selected that. The most dishonest trader I have ever purchased from. False reassurances constantly. After delivering the incorrect item, as...

Greg S.

Terrible Camera Software

Bought an outdoor WiFi dome camera. It's especially difficult to set up but got there in the end. When you playback the footage, you can only view at 1x speed which makes it ridiculously hard to revie...

Kay Johnson

I had a question about setting up 2nd administrator and remote access for my Tedee door lock, and th

I had a question about setting up 2nd administrator and remote access for my Tedee door lock, and the support team were very helpful and patient in walking me through it. There was some initial confus...

Aviva J.

Seamless shopping experience

Seamless shopping experience via the on-line store. Prompt order processing and fast dispatch via DPD from Poland to Belgium.

Christine Harris

The lock is stuck. No help to be found

Had tedee for a week and the tedee lock is now stuck on my door. With no help online or customer support on what to do. Seems like a significant design flaw, that the proprietary Allen key solution is...

Martin

Super product: exactly as hoped for

Super product, very smooth ordering process where I uploaded photos of existing cylinder. Fast delivery

Kathleen Taylor

Just got my hands on tedee GO

Just got my hands on tedee GO. New version.Works great! Bit loudly than tedee PRO but at half of the price :)

Vivian

need to order update

I payed for my ordered almost 2 weeks back on 9th March, 2023. but I haven't receive any confirmation about the shipment yet.

Benson Reed

LIARS!!!!!

YOU DO NOT WANT THIS COMPANY!!! Find another one, any other one but this company. LIES, LIES, LIES!!!! They sell you on a one year agreement but it is really a 5 year agreement that you are stuck in....

Kierra Cooper

They provided the services contracted

They provided the services contracted. Customer service Celia was excellent.

Philcracker

Bianca

Bianca, she helped figuring out my issue.

Milo Sanders

Horrible company

Horrible company. They have shady business practices. I've been trying to cancel for over two weeks. Then magically I get ahold of the department to cancel when it's less than 30 days by a day so I ge...

MP

Quick & Friendly Service

We've used AMP Smart for our home security since 2019, and they've always supplied quick & friendly service whenever we've needed them. I received a call from Ronnie today about my payment being past...

Lucas Wade

Rita is the best