Alexandria Bell

Extremely satisfied with the service provided.

I am extremely satisfied with the service I received. The responses were quick and the support team was very attentive to my emails. The representative was wonderful, communicating promptly and resolv...

Roscoe

Outstanding support from start to finish.

My experience with the support team was exceptional from beginning to end. The problem with my electric stand was addressed swiftly and with professionalism. The representative provided clear instruct...

DL

very nice customer service!!

Ryan

Overall exceeded my expectations.

Overall exceeded my expectations.I would say that there are some materials that take a long time to cut through eg. coloured acrylic.I think I speak for alot of people that have the LX1 machine, I wou...

Jean Paul Marion

I had encountered from the beginning of…

I had encountered from the beginning of receiving my LaserPecker LP3 startup problems. I was able to get in touch with a manager at support@serviceslaserpecker Tracy. He guided me through email exchan...

Brooke Janae

Customer Service has been awesome!

My device has something wrong with it so I had to ship it back to get fixed. However, the customer service has been awesome by answering all of my questions and ensuring to fix my laser. I appreciate...

Josh Proctor

Excellent product

I am a 20 year automotive repair technician, with master certification with a major manufacturer. I had been using another brands meters for the bulk of my career, but was intrigued by the Bluetooth c...

whole armor

Curien a Company driven by techs of today that evolves with the automotive industry now.

Purchased N2 almost two years ago and my first one had connection issues contacted the company and they shipment me a replacement with no charge for anything. Product updates are free and all the ass...

marlon jones

I have over 20 years in the refurbibing…

I have over 20 years in the refurbibing rebuilding and maintenane On propane equipment the Carian meter I do not do not pull it out every day but when I have to use it it is usually for a big problem...

Mike DUFFIELD

If your a technician, you won’t regret this purchase.

The N2 has been a very useful tool for much of the electrical testing I perform. It’s my go to when not using a DSO . I especially like that I can watch parasitic draws wirelessly while away from the...

Scott Hicks

Where was this when I started?!?!

I wish this meter would have been around when I started in this business! Curien is an amazing company with incredible products. The N2 has been key in taking my knowledge to the next level. With t...

ANTHONY J WIEHL

Love it its fun and easy to use

David Naranjo

This is a great company. They stand behind their product. This was my third pressure washer. I alway

This is a great company. They stand behind their product. This was my third pressure washer. I always have 2 at a time. I had issues with one and they were on it. Always answered my emails and sent m...

Jenna Z

DO NOT ORDER FROM THIS COMPANY. Absolutely horrid customer service. I emailed their customer service

DO NOT ORDER FROM THIS COMPANY. Absolutely horrid customer service. I emailed their customer service and according to their own policy, most emails will be replied to within 24 hours. Complete lie! I...

Nawe29

Very Disappointed with My Purchase

What a letdown. I bought a so-called 'top of the line' snow blower last year for winter. After assembling it and preparing to use it for the first time, I found that the batteries were completely dead...

Eden Foster

I purchased a reel mower and during…

I purchased a reel mower and during warranty it quit running. I contacted the company Shop Joe and they told me it was out of stock and they would contact me when it was back in stock which they didn’...

Chadwick

Terrible company. Very difficult to get a refund.

Snowblower had bad batteries from the start. Contacted Truvolt brands (AKA snowjoe aka Sunjoe) and got the run around for nearly 6 months for my refund. They will only wire transfer you money back a...

SR53

Great customer support

Sunjoe's WA24C-LTE washer proved to be very convenient and capable for cleaning my bikes, the car and even water filter housings for the house water filter. It is easy to control the power level and t...

MORANDEAU

Frustrating Customer Service Encounter

Sadly, the lack of response has only underscored the shortcomings in customer service. After submitting my review, I was encouraged to reach out directly, which I did, but there was no follow-up. Requ...

Kaden

Having to get set up for working with…

Having to get set up for working with large format tiles and also marble and granite on various jobs. I went with rubi tools! From TC125 to the diamond polishing disc, have given me better results th...

Dora Butler

Never ever buy any tools.WE GET 1…

Never ever buy any tools.WE GET 1 machine but some thing was wrong and I had to wait 28 days for the engineer so I paid for other one but I cloud not refund the first one I do not believe how they tr...

Katie

Pretty good but u need to maybe have…

Pretty good but u need to maybe have some recommended suppliers of rubi tools in ur app

Ciarán Long

I needed a new tile cutter for small…

I needed a new tile cutter for small tile backsplash projects and got the Rubi # 14949 17" speed cutter. On the 2nd cut the cutting wheel arm snapped in half. I spend some time on their website to re...

Leonard Howard

Tile cutter looks well made,haven’t…

Tile cutter looks well made,haven’t used it yet. The storage box, does not hold the fence in its snap in spot. It falls out and flops around inside the storage box, and I’m only moving it around in my...

randy meyer

My hook knife reportI received the hook knife today and it…

I received the hook knife today and it was so beautiful and very well made. I will enjoy it for many years. A leather blade cover would have been a nice touch, as most of the other forges put them on...

Jay Trefethen

Quality Tools

Very high quality, hand crafted products made by people who are really putting a lot of effort into making something great, and succeeding beautifully. The steel is high quality, honed and polished to...

MM

Awesome service and superb tools

Awesome service and superb tools! They are attentive and polite, and I felt that they wanted me to have the most useful tools for my craft, not just anything I ordered. The package was greatly protect...

Carrie

Beautiful product!

Beautiful product!! Great customer service!!

J. D. B

well made

well made, was nervous ordering online but excellent communication and arrived well packaged and hand made as described

FEUGUEUR Jean-Luc

All was perfect

All was perfect. No problem.

Jimmy Orban

Let me start off by saying I think Dewalt makes a very high quality product. I own a huge assortment

Let me start off by saying I think Dewalt makes a very high quality product. I own a huge assortment of there hand tools and battery powered tools. In fact I have bought Dewalt tools since I started i...

Joseph Eufemia

Purchased a leaf blower last fall and…

Purchased a leaf blower last fall and paid 500 with taxes for it. Used it 6-7 times and now it doesn’t work. Dewalt won’t warranty if or repair it even though it’s under warranty. Now I’m stuck with...

Paul Bryon

I paid for the dewalt deal and have not…

I paid for the dewalt deal and have not received my order yet £70 paid months ago and still not received my order why

Concours Motorbikes

Terrible just Terrible

So I just paid a handsome dollar for a self propelled electric DeWalt lawn mower, current model. What a joke, it chews batteries, mows terribly, both the front and rear are about 5 inches away from yo...

Eric Leboeuf

Impossible to register extended warranty

Products are great but it is impossible to register the 3 year extended warranty for my pruner. Where do you hide the serial number and product code.This is the same nightmare for every product, as th...

Steve Groves

Would have given DeWalt zero stars

Would have given DeWalt zero stars if it had been an option. Steadfastly refused to accept the strimmer that I bought from them was faulty. The second repair they did lasted less than an hour of light...

MW

Durable

I have been using the Park Tool Cyclone chain cleaner consistently for over two years and it still works well. It is durable and fit for purpose.

Sam

Durable products

Purchased and used Park tool bike tools for servicing bikes. Durable, good value for the money. Dependable products. No complaints so far.

Ray Welsby

Overpriced for Poor Quality

Purchased a Park Tool SBS 1.2 socket and bit set in late April 2021 and used the 6mm long reach hex bit in conjunction with the Park Tool TW-6.2 torque wrench for the first time on 15 May 2021. The bi...

simon kwint

Tool broke. Will not honour warranty as outside of US

PHT25 (Torx 25 t handle) snapped while torxing up a rotor bolt.Park tool say contact company I bought from as I am outside of the US. Company (CRC) no longer stocks. If you sell worldwide then they s...

Cliff

Customer service sucks

I bought a tw5.2 wrench that was defective and their customer service claimed it was normal and functioning properly. They didn’t offer to look at it or help me at all. I’ve been a mechanic for 15 yea...

David Jones

Identical tool for half the price just a different brand sticker

I bought a park tool mech hanger alignment tool off Amazon think it was £74 first impression was the quality was poor then the next day I noticed on Amazon 3 other identical tools with different brand...

Reginald Anderson

Frustration with Battery Replacement Claim

I submitted a claim for battery replacement on October 22, 2025, and was informed that they are awaiting battery shipments. I reached out to the support team about my claim but received no response. I...

Grandstupidus

Tough, light and long lasting shovel

I purchased my first Rigid long handle, round point shovel over 20 years ago. At the time it cost me a pretty penny but turned out to be well worth the money. I used it daily for several years and for...

Joyce Taylor

No customer service help request answered LSA is a LIE

Purchased A miter saw a year ago and registered for LSA it was stuck in LSA for 6 months. At that point it fell off my radar, I do reviews online and wanted to get some more tools and purchased a 5 to...

LP36

Useless Customer Service…

Customer service has been useless since the end of December 2023 with respect to shipping of the missing part for a shop vac that I had purchased at Home Depot. First, they told me it would be up to 8...

Perry

Rigde is awesome

My shop vac quit working on me so I emailed ridge they were quick to email me back and all I had to do was take a few pictures and get the model number and serial number sent to them and they mailed m...

Sapphire

POOR Customer Service

I Bought drill and sought service from LSA. POOR CUSTOMER SERVICE! Customer service per Kinsley Willis asked for make model serial which was all sent on May 6 2024 with photos of bill sale, tool, ori...

Cathal

I bought a strimmer with 2 batteries and a Cubevac on its on. The strimmer would not turn on. It ju

I bought a strimmer with 2 batteries and a Cubevac on its on. The strimmer would not turn on. It just made a beeping noise. I contacted Worx support (Ed Brunsden). First he didn't understand what co...

Richie Morris

Still waiting for refund after nearly 3…

Still waiting for refund after nearly 3 months is a disgrace.I purchased a power drill after which the charger stopped working and the drill was faulty. I was ask to return the drill for refund which...

Valentine Barnes

Worx WX170 Drill/driver

I said I would let you know how I get on with my WX170 Drill/DriverSo here goes I used one battery for this test.Things I tested using 15 torque setting on the fast setting located on the top of the b...

Zelda Long

The best customer service I have ever…

The best customer service I have ever had from a company and in my eyes the best power tools for the price weather you are stating out at DIY or a professional worx tools are amazing and very very wel...

Beau Turner

Great customer service

Great customer service. I lost a part of my Worx Hydroshot and they replaced it for me no problem. The products are great quality and the Customer service is excellent.

HA

Have a few Worx tools now and slowly…

Have a few Worx tools now and slowly building my collection up. I’ve only ever had one issue with my Hydroshot but was quickly sorted out by customer service.

Ken Taylor

Order placed over a month ago, still waiting.

I placed my order on 26th November 2025. It's been more than a month and it's still in transit. No delivery date has been provided. Very disappointing.

PC48

Phil, very helpful.

Phil, was very helpful in every way. Goods arrived rapidly. Altogether it’s a big 10/10.

Ed Price

Ordering a set of floor laying straight…

Ordering a set of floor laying straight edges as usual great service great edges

Cameron Rios

All went has planed.

RW40

Great product we can’t fold them

Gwendolyn Clark

Very helpful staff

Very helpful staff. Great service

Jeremiah A.

Had a great experience with UNIMIG. The team was extremely helpful, and Sarah in particular went abo

Had a great experience with UNIMIG. The team was extremely helpful, and Sarah in particular went above and beyond to assist me. She was knowledgeable, responsive, and made the whole process easy. High...

Adam Dillinger

I’ve been running the UNIMIG ENVY Multi 195 in my home workshop for a while now and honestly couldn’

I’ve been running the UNIMIG ENVY Multi 195 in my home workshop for a while now and honestly couldn’t be happier with it. For what I do, it’s pretty much the perfect machine. I do a lot of work on car...

Simon

Envy 230 $3000 and NO extras included :(

I paid $499 for a BossWeld MST185 (Tig torch not included and DC TIG only) and got spare tips, liner for the MIG torch to handle Steel MIG wire and got spare 0.8mm and 0.9mm contact tips.Wanted to upg...

James E.

Quality Products for Consumer Price

I recently bought the UNIMIG Envy Multi 250 and I absolutely love it. Honestly one of the best purchases I’ve made for the workshop.Setup was straightforward and it was up and running in no time. The...

Darren

Razor Multi 230 AC/DC trips dedicated and new breakers

I purchased a Razor Multi 230 AC/DC it trips circuit breakers two different deadicated 15amp GPOs. Two different electricians cannot find an issue on feed, dedicated runs, increase in circuit break a...

Axel

My mig is about 15 yo now with only…

My mig is about 15 yo now with only half a roll of wire put through it. Im too afraid to use it as it will end up back getting repaired. I was told circuit boards were getting low so maybe none left n...

Roger Hollon

I had a problem with my pressure gauge after I had it for about 6years. I asked astroai what the pro

I had a problem with my pressure gauge after I had it for about 6years. I asked astroai what the problem could be and I assume it was just worn out. They were very prompt in getting back with me. They...

Keith Reynolds

The battery jumper was easy to order, great reviews, was delivered quickly, and was very affordable.

The battery jumper was easy to order, great reviews, was delivered quickly, and was very affordable. The size makes it easy to store in a glove compartment and it’s simple and convenient to use. Amazi...

Jess Kelly

Exceptional support

The assistance was exceptional. My initial multimeter was malfunctioning for battery testing. I contacted the support team and shared images of the issue. They are promptly sending me a new replacemen...

Carlisle Wright

I had a problem with my tire pressure…

I had a problem with my tire pressure gauge and it was handled very quickly and with respect.Thank you very much.

Wes Barnes

A company that cares about the products…

A company that cares about the products they sell.Noticed my AstroAi tyre inflator had exposed wires at the unit end - risk of short / damage, AstroAi sent replacement as unit was 8 months old.

Hudson

I purchased a pressure washer (98679)…

I purchased a pressure washer (98679) from an authorised Draper seller via eBay. After inspecting the pressure washer I noticed that a particular screw was missing that fastened a bottom hose tray on...

Marilyn Anderson

Excellent communication and information…

Excellent communication and information provided.

Keiko

Very quick and very helpful thank you

Lincoln Morgan

Applaud and recognise fantastic customer service

After an initial enquiry regarding a Draper product I bought via Amazon last year, Fran went above and beyond normal customer service and facilitated a perfect resolution, including offering possible...

Eleanor Powell

Draper expert tools

Rhys was very helpful and provided me with all info requested, good customer service.Thank you

Wilber S.

Excellent Customer Service

I contacting Draper as I wanted clarification as to which accessory I needed for one of their products. They responded quickly, and the reply from Rhys in Customer Service was incredibly comprehensive...

Anna C.

Performs as advertised.

herman churchwell

You guys are great

You guys are greatBut life too short to respond to every surveyAnd life is too stressful now So do not contact me againThanks

Bob Willis

Product arrived as expected

Product arrived as expected. Initial review is great. We’ll see if it lasts.

CN

Customer Service is lacking.

Customer service is non-existent. We purchased the incorrect product and were inquiring on how to exchange it for the one we meant to purchase. After calling the toll free # that directs callers to se...

Tony Bernard

Payed for 3 day shipping

Payed for 3 day shipping! Friday am,didn’t receive it till Thursday evening! To me that’s 5 days. Trued to contact turfmaster with 3 emails and they will not respond. Horrible company to use!

Edward Sanchez

Love it

Love it, it picked up everything off the turf and fluffed it up. I highly recommend it!

Richard Dansky

snow blower is far the worst product of any brand I ever owned.After 25 minutes of use the batteries

snow blower is far the worst product of any brand I ever owned.After 25 minutes of use the batteries overheat and need to be recharged. The charging process takes over 2.5 hours as the charger has a s...

Margie Rogers

Small 18-volt blower

Purchased your small 18-volt blower, and really like it for car and truck detailing to remove water. Easy to handle in tight places makes to job so much quicker with no water spots. Great tool for the...

Carry

Can not contact Ryobi for repair on…

Can not contact Ryobi for repair on lawn mower and weed eater they don't return calls and trying to contact them at any contact information they gave is useless their lawn mower and trimmer run good f...

Colby Barnes

Poor product and service

My wife purchased a Ryobi weedeater for Fathers Day last year. In May 2023 the line trimmer broke off. I requested a replacement line trimmer and shield. Ryobi customer service said it would be arrivi...

Damian T.

Poor performance of the 4 -mode 1/2"…

Poor performance of the 4 -mode 1/2" Impact Wrench P262Would hardly remove a wheel nut that was torqued to 80FT- LBS on any mode

plouffe28

the home depot ryobi write a review

I have been using Ryobi tools for over a year now and I am very impressed with their quality, performance, and value. Ryobi tools are durable, reliable, and easy to use. They have a wide range of prod...