Vincent Joseph

I switched to ENGEE last November and I noticed on my bill there is a high season demand charging $1

I switched to ENGEE last November and I noticed on my bill there is a high season demand charging $14.0760/kw. and next bill its 14.5452. I talk to one of there customer care person he could not give...

Hal Scott

Confusion with Contract Details

I signed up for Electricity only, but when I received the welcome pack, it showed a contract for both Electricity and Gas. I contacted customer support (which seemed to be overseas) and requested the...

Garth B.

Frustrated with the service for solar installation

I selected this company for solar installation, but I've been waiting for weeks for a smart meter changeover. They keep canceling appointments, making promises for new ones within 24 hours, and then c...

Robert Sutherland

the person I spoke to knew how to deal…

the person I spoke to knew how to deal with me queriys; and setup new energy account.

Noorullah Only one name

I have nothing to say at the moment

I have nothing to say at the moment, just started with ENGIE so can’t say much about it

Yong Zhang

switch to the new plan smoothly

Skyroo16

A Genuine and Sophisticated Guide

I had a conversation with this individual, and he is both straightforward and sophisticated. He provided me with valuable guidance that felt beneficial. I also appreciate his punctuality. Although I a...

KS

Slow response time (48hours) & bad customer support…

After spending 30mins on the phone doing several speed tests on different devices the customer support team still didn't believe that our internet is not working. Assuming that it must be one single d...

NoContentoNada

Stay away

Horrible company, broken systems and remorseless customer "support".

Denise Morgan

Worst Power Company in NZ.

I hope Fair Go looks into this company as they are flat out lying to people. They ask to see your current electricity bill and promise they can provide cheaper rates and even promote themselves as low...

Jamie

Curry munching turds

Curry munching cxxts. Scammers. Don't even want to see this!

Karl Sanders

Absolute ripoff artists

Absolute ripoff artists! Promised $50 savings per month, but bills were $70 more than our already expensive provider. 2 adult household with gas hot water and hob, on last bill were charged $60 for 3...

Aleana Bell

This is not customer service

Point blank. Better service needs to be provided to your customers. We deserve better than the dropped call, inaccurate information given by customer service reps, and follow up for customer service i...

KH

Terrible customer service!

Terrible customer service!! I would rate it a negative if I could! When you call all you get is the run around!! They tell you to go to website and it's no help either. Terrible Terrible Terrible!!!!

Paulina Bell

Today is 2-6-2024

Today is 2-6-2024. Nine days ago, I looked online at my bill, and my usage was at 63 kWh. We felt comfortable with the information that we saw given that we are out most of the time during the week wi...

Hale Baker

New Construction

New Construction, Dominion admitted the have made exceptions outside of their procedures in the manual on placing meters on other homes, but they would not make an exception because the meter could no...

Slick_12

A simple transfer of services turned…

A simple transfer of services turned into a nightmare & very time consuming. First, they transferred service to show a commercial account, after spending hours on the phone, walking around the condo b...

Roman

Horrible costumer service

Horrible costumer service. Absolutely no interest and/or ability to resolve issues or concerns - even something that should be completely trivial.

Malory Sandino

Ferrellgas in Utah, I can’t not express what a joy it has been working with them. Every customer ser

Ferrellgas in Utah, I can’t not express what a joy it has been working with them. Every customer service representative I’ve spoken to is so nice and my delivery driver Colton C is absolutely wonderfu...

KM

This is one of the worst companies I…

This is one of the worst companies I have ever dealt with- I cancelled my account after having constant issues with delivery schedules being met. I also had a gas leak at the tank which they told me w...

Rilex0210

They let me run out of gas for four sub…

They let me run out of gas for four sub zero days over Christmas 2022.Emergency lines had no response.Prices after add-ons are about .40/gal higher than other local supplier.Still sending me bills for...

Casey B.

Absolutely the worst customer service I…

Absolutely the worst customer service I have experienced. We’ve been a customer for over 13 years and in the last 3 years, they have spiraled. It is like pulling teeth to get a fill. When I finally ma...

CookieFash84

Customer service, WHAT??? WHERE???

Unfortunately my experience with Ferrell Gas has been less the favorable. I have been requesting a tank pick up since Aug 7th. I have called more then a 1/2 doz times. I have even started requesting t...

Todd R.

Forget Ferrell Gas!!

WOW, I wish I had read all these bad reviews before contacting Ferrell Gas. I can certainly relate to everybody's dissatisfaction with this company, add me to the list of unhappy displeased customers....

Mac R.

Sunpower is horrible anybody that has…

Sunpower is horrible anybody that has Sunpower the company is lien to you they are not going to help you they have everyone case numbers building for years they treat they workers and technicians like...

Emanuel

Been without solar since 01/16/2023

My two inverters failed on 01/16/2023, I called and Sunpower opened Case # 03127889 on 01/23/2023. It’s been almost 7 months since and Sunpower has not giving me a date when it will be fixed, meanwhil...

JM91

Run away

Although the product is presented as top tier for photovoltaic panels, SunPower products are worthless because of bad authorized installers (unadjusted unlevelled and quick job for quick money) and Su...

Nate578937

Don't sign a contract with this company!

After many calls and emails my Inverter has still not been replaced (hasn't worked since mid 2021). I got the same response that all other complainers have gotten on numerous complaints. It would be...

Abigail Walker

Called Sunpower many times to…

Called Sunpower many times to temporarily disconnect my system since we need to upgrade our electrical panel. No response and continuous lack of response. Need to escalate this is urgent at this poi...

Tabitha

I have waited months to get my panels…

I have waited months to get my panels on my roof, I was told by my rep Joe S, that the panels were ordered months ago, he sad that the town is asking for an Agent letter that they will not provide, al...

Debi Sheridan

Luke was very patient and thorough. He made sure all the information was clear and understandable. T

Luke was very patient and thorough. He made sure all the information was clear and understandable. The follow up is also clear and sensitive to my abilities.

ashley atkinson

Reached out to solar panel funding , to see what kind of help i would get about solar panels and I s

Reached out to solar panel funding , to see what kind of help i would get about solar panels and I should say team were very clear and patiante explaioning the options and eligibility.they took time t...

Lingo_0ne13

Integrity in Evaluation

They were honest and thoroughly assessed the exact location of my home and the arrangement of nearby trees using mapping tools. This confirmed my belief that solar panels would not be advantageous for...

Mandy

Very informative and polite

mark tredwell

To the point told me what I needed to…

To the point told me what I needed to know

Mr Hamilton

Very knowledgeable

Very knowledgeable, expanded my understanding of how the system works.

Mason F.

Outstanding Service and Professionalism

The service has consistently impressed me. When I encountered issues with my hot water pressure, they quickly accommodated me for an assessment. After diagnosing the problem, the team informed me of t...

Neon_Strixezsz

Exceptional support and expertise

Exceptional support and expert guidance. I highly recommend the service. Without any hassle, the representative identified the issue almost immediately and resolved it. Truly worth every penny!

Mr Houston

Great service

Great service. Very clean and tidy work from start to finish. Highly recommended.

Kim Baxter

Gas fire service

Had my gas fire serviced today by Nigel. The fire received the best & most thorough service it has ever had! Very friendly & informative advice given and very clean & respectful of home/carpets etc....

Graham Barnes

Brilliant company from my initial…

Brilliant company from my initial enquiry to completion of the installation of a new boiler 100% seamless with outstanding workmanship and second to none communication.

Lynda Bell

Always polite and professional

Always polite. Professional and explained the fault. Gavin showed me the part he had replaced. He respected my property left everything clean and tidy.

Ben Wilton

Avoid, My inverter just started to charge and discharge all day for months costing a lot. I called

Avoid, My inverter just started to charge and discharge all day for months costing a lot. I called the help desk and nothing was achieved. I can only think that they did a firmware upgrade and all my...

AB92

Never buy a Solis Power Inverter - when they work they are ok, when they break the support is simply

Summary:- EU support is not in EU time so clearly outsourced somewhere cheap. - As they outsourced the support you get responses to tickets at 6/7am night and they never respond during the day this sl...

WR

Shouldn’t be trading!

This is a company which any other world would not have customers. As already noted, they refuse to acknowledge problems from their equipment. After months of unsatisfactory contact with them they told...

Coral Anderson

Worst company in the world to deal…

Worst company in the world to deal with. Rented a caravan from us for workmen and absolutely trashed the place.Have been fighting with the company ever since to be reimbursed....seems to be never anyo...

Delbert H.

Avoid having these installed

Avoid having one of their inverters installed. Despite still being under warranty Solis are refusing my installer a replacement for a faulty inverter. We’ve only had it a few months and it has had sev...

raymessi

Wish I would have read the reviews first GARBAGE

Started to ring 18thJune of a Wi-Fi dongle.I have emailed them spoke to them on the Liverpool Bootle UK office 0151 453 6515 staff saying they are trying to get someone to ring me. Comes with all the...

Murray Baker

Unacceptable Installation Experience

I wanted to install an all-in-one unit and was initially given a date of July 1st. No one showed up, and I received no communication about their absence or a new installation date. I had to reach out...

Horace H.

Very friendly and professional…

Very friendly and professional staff,They installed our solar panels with in one week after placed the order. Only got delayed with the Grant but all over very good service and very helpful. Specially...

Wyndham Patterson

Next-Gen-Power installed our PV Panel…

Next-Gen-Power installed our PV Panel System in May and we are very happy with the service and the system. I met Mark numerous times in advance and he explained everything in detail, answering any qu...

Kelvin Anderson

Solar panel review

I had the solar panels installed in April 2021 and all interactions both before and after with NextGenPower were excellent. Mark and Lee answered all my queries in advance and provided realistic infor...

Arliss Parker

Our experience with Next Gen Power

Recently we installed solar panels, battery and water system from Next Gen Power and from the first phone call with Lee we have had a very good experience.He explained everything to us in layman's ter...

Lawton Brooks

Next-Gen Power, excellent product and service

We have been looking at investing in solar panels for the past 3 years unsure if the savings would be worth it. A friend recommended Mark at Next-Gen Power. Mark called and went through the entire sy...

Marsha

Mishap at automatic teller

Good afternoon, I would also like to write a review about the service we received at a gruppo api petrol station near Lecco. We had inserted 60 euros into the automatic teller, but unfortunately when...

MK

Great experience with Sal and his…

Great experience with Sal and his manager. The installer were always on time.

Linus Brooks

very knowledgeable and did not have any…

very knowledgeable and did not have any issues and was always informed of everything.

Muriel Kelly

Green Home Systems was amazing

Green Home Systems was amazing. They knew just what I needed and got the job done. The whole team was super friendly and knowledgeable. The best part is that I have not paid an electric bill in ove...

Dorian Turner

Transparent company and more affordable…

Transparent company and more affordable than other suppliers. They work with you to figure out what kind of system would best fit for your needs and send you a quote so you are not wondering and surpr...

EC

Great experience with no money out of…

Great experience with no money out of pocket. Love the savings!

Job Sanders

Solar instillation

I'm very satisfied with the system I have to take advantage of solor power.

Junaid Bajwa

We recently had solar panels installed by Redwood Renewables and were genuinely impressed throughout

We recently had solar panels installed by Redwood Renewables and were genuinely impressed throughout the whole process. From the initial consultation right through to completion, Patrick was attentive...

Tony Harriman

Placed an order for a solar battery on Feb 27th with a promise of delivery and installation March 9t

Placed an order for a solar battery on Feb 27th with a promise of delivery and installation March 9th 2026. I had no communication from them to confirm even though I messaged them in various platforms...

Nev_Dragnov

Thought I would use and support a local…

Thought I would use and support a local company, oh how I wish I hadn’t. 14 panels, 2 fox batteries and a Zappi car charger quoted £10,900 which was far off the cheapest quote but fell for salesman Wi...

errolchandler

So glad I checked the reviews (actualy…

So glad I checked the reviews (actualy only one. Quite hair-raising. As a result, I have cancelled the scheduled appointment with them.

customer

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANYI have had a similar experience to the other poster. I paid £3240 in October and have had repeated cancellations for my installation. I have asked for a refund and have had no m...

Zoe Russell

I recently had an EP12 battery system…

I recently had an EP12 battery system installed and couldn’t be happier with the service. The installation was completed in just one day, and I received the handover package and MCS certification the...

Malcolm Aitken

I would love to write a good review about this company. Unfortunately after 9 months, when it rains

I would love to write a good review about this company. Unfortunately after 9 months, when it rains our PV system causes a fuse in the control panel to trip. Phase energy have been out about 6 times t...

Howard Adams

Phase energy recently completed a solar…

Phase energy recently completed a solar pv installation for my home in Surrey. The service was superb from start to finish and I couldn’t fault them one bit.

TheFicoGamer_GM

Great service

Great service from phase energy

Georgene Cook

Thank you to the Phase Energy team

Thank you to the Phase Energy team. Excellent service from start to finish, so friendly and knowledgeable. Clean and tidy and most importantly so happy with the outcome, my partner and I couldn't be h...

Lillie Patterson

Great service

Great service. Would highly recommend.

Sanford Parker

Great customer service

Great customer service. Very happy with work completed. Would recommend.

Emma Pandya

I have just transferred to British Gas and hadn't received my electric key to top up. I just contact

I have just transferred to British Gas and hadn't received my electric key to top up. I just contacted customer services and spoke to a gentleman called Chatwin who was really helpful and solved my pr...

John Wright

Luke the engineer was on time, knowledgeable, friendly and efficient. He worked on the boiler leavin

Luke the engineer was on time, knowledgeable, friendly and efficient. He worked on the boiler leaving everything clean and tidy. We have used British Gas for our boiler service and repairs for a numbe...

Martin Scappaticci

I've been trying to get my smart meter in home monitor to respond to my newly installed smart meter

I've been trying to get my smart meter in home monitor to respond to my newly installed smart meter but they appear to be non existent for a resolution.

Allison Davidson

The engineer that visited me today was Gordon. He was very friendly. I have a knee injury so I strug

The engineer that visited me today was Gordon. He was very friendly. I have a knee injury so I struggle to get upstairs. He proceeded to go up alone and carry out my service. He then explained what he...

John Kent

The BG engineer telephoned 15 or 20 minutes prior to warm of his impending arrival. He was in our h

The BG engineer telephoned 15 or 20 minutes prior to warm of his impending arrival. He was in our home for 2 to 3 hours during which time he dismantled our gas boiler a replaced a large part within i...

Clyde Paris

The HomeCare website is so unstable it hasn't allowed us to access our account or book a water leaka

The HomeCare website is so unstable it hasn't allowed us to access our account or book a water leakage repair for the last two weeks. Appalling service. No one at BG Home Care seems to care.

Raquel Dean López

It all started off very well, I accepted the quote, installation was very quick afterwards, nice guy

It all started off very well, I accepted the quote, installation was very quick afterwards, nice guys, but then trying to get paperwork back was horrendous, until one year later, Emma took the reigns...

Karen Beadman

It's been almost a year of trying to get the admin for my Solar documentation finalised, and sorting

It's been almost a year of trying to get the admin for my Solar documentation finalised, and sorting the problem with the grid import and export not being connected. At last today I've been helped b...

Evelyn Hughes

Exceptional Customer Service Experience with Andreea at Nationwide Renewables

I recently had the pleasure of interacting with Andreea, the customer service manager at Nationwide Renewables, and I must say that my experience was nothing short of outstanding. Her professionalism,...

Canute Johnson

Good savings since installation

Good savings since installation , excellent communication throughout and after from them particularly my project manager Priya

Charlee Howard

We are delighted with our new Solar…

We are delighted with our new Solar panels. They truly work and save money on our electric bills. From the sales man Arthur right through to Priya the whole job ran smoothly and on time.we could not b...

Selma C.

Nationwide Renewables

Nationwide Renewables Brilliant company from the first phone call. Advisor-Sally Assessor-Amarpal Project Manager-Darryl. Brilliant service.

Atiqur Rahman

Been dealing with Ian at Ecologic and he has provided a tremendous service that I wouldn’t hesitate

Been dealing with Ian at Ecologic and he has provided a tremendous service that I wouldn’t hesitate in recommending for anyone else to use. I have 5 sites with totalling 10 meters and the transition p...

Byron Morris

From my first phone call with Brittany…

From my first phone call with Brittany Kernohan from Eco Logic Partners, I felt I was in safe hands, she has worked tirelessly to get us the best deal, she was very attentive to our needs, I have no r...

Kathryn

I wish I could give more stars

I actually cannot thank this company enough. Sam Docherty has been incredible sorting out a major issue with our energy supplier. It was such a relief to pass it over to someone that knew how to deal...

XXbox123

Energy Soothsayer

Karl Worlock has been instrumental in reviewing my energy provider for a number of years now. He always gets me the best deal on the market. He shoulders all the work to allow me to get on with my wor...

Sibyl Morris

amazing company and Josh couldn't be…

amazing company and Josh couldn't be more helpfulWould highly recommend

OM

Clear explanation of problem

Quick, decisive advice.Easy execution of contracts once agreed.God teamwork between Jason Heslop & Chris Cameron

Merlin Coleman

Excellent service

Two very hard working chaps turned up on time, by time I got home on my dinner break old tank from bedroom and tank from the loft were both in the front garden and new boiler installation was well und...

BeautifulDark

Great service

Great service with the person fitting being friendly efficient and all in good time, would recommend

Jane Howard

Superb service

Superb service. Very happy with the installation. Thank you 50five

David R.

Professional & friendly experts

Shane was very professional and did a great job, despite the freezing conditions! He gave me a clear explanation of what he was going go, was very happy to make any changes I suggested. Very good job...

Kailey C.

Mark the surveyor, gas installation.

Mark the surveyor was amazing, nothing was a problem, he was happy to answer any questions and even give advice. His team also did an amazing job and left everywhere clean and tidy.

Frederick Coleman

Ordered irobot

Ordered irobot. Sent wrong item. This is fourth week still not delivered. I am thinking to take money back as no item yet...

Jennifer Abunaw

This November, Greenstar put in our solar panels, inverter, a pair of 5kWh batteries, and an EV char

This November, Greenstar put in our solar panels, inverter, a pair of 5kWh batteries, and an EV charger. The whole process was outstanding. From the beginning to the end, Jack and Jon were impressivel...

steven kattenhorn

From start to finish

From start to finish, the experience with Greenstar was faultless. Jon, Jack, and the rest of the team were knowledgeable, friendly, and efficient. I'm over the moon with the solar system installation

Sam Tiley

Tom and the installation team provided…

Tom and the installation team provided excellent service, I’m very pleased with my decision to make the change. The entire experience was truly 10/10. I couldn't fault anyone at Greenstar, the service...

Nigel Bird

Solar Panels

We used this company because of the way everything was presented to us,straight forward and very clearly laid out as to what we would be getting and what to expect once everything was up and running....

Peter Morris

Installation of Solar Panels by Greenstar Solar

Having made a decision to have solar panels installed and after researching providers of solar panels on the internet I came across the Greenstar Solar Panels website and made the initial enquiry by t...

Duncan Hedges

A truly inspiring experience

A truly inspiring experience! From the outset, the information given was clear and with no pressure. When they said they were going to do something they did it. Very efficient! The installation team w...