HR

The hiring process itself was straightforward: the item arrived on time and was useful. Unfortunatel

The hiring process itself was straightforward: the item arrived on time and was useful. Unfortunately, that’s where the positives end. When my hire period ended, I called to arrange a return and expl...

Chas Butler

I hired a Strideon knee walker after…

I hired a Strideon knee walker after having foot surgery. It was invaluable while I was in a cast and enabled me to get around much easier. The company were easy to deal with, delivery and collection...

Syd C.

Game changer! Beats crutches any day!

Recommended by physio team as I had ankle in non-weight bearing cast and had to keep it elevated. I was able to get round my house easily and was able to get out. It was a game changer for me as I was...

Petunia Patterson

The knee scooter.

Dealing with StrideOn was first class great service that’s why I like to deal with independents.Would recommend a knee scooter from them if you have a leg in plaster up to your knee.

Charisse Patterson

I am extremely disappointed by lack of…

I am extremely disappointed by lack of service, support, accountability and serious approach that this medical equipment requires. I ordered on 31 st of July a Strideon for 4 weeks, explaining I am wi...

Winnie Ross

The knee walker is a very useful aid.

The knee walker certainly is a better option than crutches which I found exhausting; each step seemed to require as much body strength as a press up. Crutches may be fine for 20-year-old body builders...

Karen Shillam

Top class company, just purchased my 2nd scooter from them amazingly competitive prices for quality

Top class company, just purchased my 2nd scooter from them amazingly competitive prices for quality products, i now have a Navigator, which is a great work horse durable and tough, and i have just pur...

Dan Long

Brilliant device, comfortable but a pain learning to drive it, the joystick is very responsive even

Brilliant device, comfortable but a pain learning to drive it, the joystick is very responsive even turning down the power, love the colour (ordered the green) it’s a change from the scooter but I’d h...

Bryony Peters

Wheelchair broke, no fault of my own within warranty period. Had to pay for new piece and fit it mys

Wheelchair broke, no fault of my own within warranty period. Had to pay for new piece and fit it myself! Instructions were sent but they were wrong. Id never buy from mobilityplus again, ill also ensu...

Spet

Great service. If you need to call them a real person answers the phone, which is a big bonus for me

Great service. If you need to call them a real person answers the phone, which is a big bonus for me. The staff are friendly. The product I bought is great, it came next day delivery.

David Bennett

Saw the nexus mobility scooter online asked the question via Gmail if it was suitable for a 6 foot p

Saw the nexus mobility scooter online asked the question via Gmail if it was suitable for a 6 foot person and was assured it was it was delivered next day delivery always nervous buying unseen it is a...

P Bewsey

Incredible value, repairs were only twenty pounds cheaper for my old one. Sturdy product wider than

Incredible value, repairs were only twenty pounds cheaper for my old one. Sturdy product wider than my old one. Husband says easy to assemble. Delivery next day, though we stayed home, it was left in...

Karen

We have been using KTS for 3 years now and from day one they have been fabulous. From trying to lear

We have been using KTS for 3 years now and from day one they have been fabulous. From trying to learn how to navigate an elderly parent being on Medicaid and using a pooled trust to getting it up and...

Patricia Bove

I was directed to KTS Pooled Trust by my Mother's medical social worker. We set up an account for he

I was directed to KTS Pooled Trust by my Mother's medical social worker. We set up an account for her. All was going well. Unfortunately, my Mother had to transition to a long term care facility and w...

Peggy Wilkinson

KTS has helped with the whole process of setting up the account and explaining how the pool trust wo

KTS has helped with the whole process of setting up the account and explaining how the pool trust works. Great staff, is willing to help with every detail. It's wonderful that they have the interest o...

Lana “nature girl” Mos

My dear Mom is no longer with me. I'm so grateful to KTS Pooled Trust staff for helping my Mom getti

My dear Mom is no longer with me. I'm so grateful to KTS Pooled Trust staff for helping my Mom getting the best medical protection. All of the employees were very helpful and understanding. Mom's bill...

Deborah O

I have been with KTS for many years now . And it’s been great to work with them . They have been sup

I have been with KTS for many years now . And it’s been great to work with them . They have been super helpful and always get back to me with any questions I have for my mom’s account. They make it ea...

Rita Rowe

Kts has been taking care of my payments…

Kts has been taking care of my payments for three years it’s fast easy to use and most of all safe

Darren Spall

Firstly Liam the sales guy had the curtesy to phone me because he was running 10 minutes late. Whils

Firstly Liam the sales guy had the curtesy to phone me because he was running 10 minutes late. Whilst talking through the products he was engaging with both me and my mother and was not over pushy. Ac...

Julius Baker

Fantastic Lift Installation Experience

I had a lift installed last week and the service was outstanding. My initial meeting with the representative was very positive, and the installation was done at my convenience by the team. They were e...

KS39

Very pleased with this service

Very pleased with this service, accommodating, kind and professional to ensure individual needs are met.

Clay Brooks

Fantastic Job!!

Fantastic service from this company! It wasn’t without it’s challenges but Liam has a tenacity to see the job through. He was kind, caring, polite and respectful to my mother and her surroundings. I...

Stanford C.

Liam &Cameron both went above & beyond…

Liam &Cameron both went above & beyond the call of duty! They fixed a myriad of problems, nothing was too much trouble they stayed on really late to get the job done. Top marks all round!

Jeb

Installation of reconditioned stairlift

Liam was - as ever - very courteous and helpful with my mother, ringing beforehand to give an estimated time of arrival, going the extra mile to solve some initial problems with the reconditioned stai...

Hilary

Excellent Customer Service

Polite, friendly, explained everything clearly. Jason was lovely, really chatty & made my 80yr old Mum feel comfortable and at ease. Engineers worked quietly and able to explain to my Mum clearly how...

Alanna Anderson

Very professional and quick to install

From initial telephone enquiry through to home survey and then final installation the whole process was professionally done. Installer chap was super showing and talking to my father. Would definitel...

Martina Hughes

Very Impressed!

The price was very good but the speed of installation, and the service overall, were exceptional.

Christi Adams

Very pleased…

Our stairlift stopped working the first time in two years i had a problem. I phoned to report this at about 11am and an engineer arrive about 6pm that day to repair it. He was smart and friendly.

Zelda Wright

Fantastic service

Fantastic service, price and installation, clean, smooth operation

Virginia Cooper

Helpful visit by Companion staff member.

Helpful visit by staff who explained the lift and it's benefits well. Didn't try and pressurise us and answered our questions clearly.The lift we chose was smart and good value for money compared with...

Silvana Signorino

You couldn’t deal with a better company. They keep you updated with the progress of your product. Wh

You couldn’t deal with a better company. They keep you updated with the progress of your product. What’s even better is your product was delivered earlier than scheduled. Thank you Bilt lab

Chris Maloney

Love these Orthotics...most comfortable…

Love these Orthotics...most comfortable I have ever had! Chris | Lake Forest IL

Chad B

I suffer from flat feet

I suffer from flat feet. At the time I was without insurance and couldn’t afford the orthotics that the doctor was going to provide for me. So I went here bought one pair to see how I get on . Now I’m...

Steve Bishkin

I ordered the kit after spending much more from a foot doctor

I ordered the kit after spending more than $500 on custom orthotic from a foot doctor. The one from the doctor worked well, but I wanted another for my other shoes. These were only $189 and I took the...

Coree Weber

Fast and responsive customer service

When I got my urthotic, it needed a little tweaking in order to meet my needs better. I emailed the adjustments I felt I needed and they shipped out a new pair immediately. After I got my first set, I...

Lissa

Skeptical at first, but very happy with results

I recently just heard about this company, Urthotics.com and the way they can create custom orthotics. I was skeptical at first but learning how much more expensive it is to get customized orthotics f...

CHRISTINE POPE

We went to the Exeter store and Debbie was really really helpful. My brother didn’t feel pressured.

We went to the Exeter store and Debbie was really really helpful. My brother didn’t feel pressured. Debbie explained everything, she was really informative and friendly. A great choice of chairs,great...

Mark Axton

My minimus scooter power switch is broken and I took the scooter to CareCo in Canterbury. I was rec

My minimus scooter power switch is broken and I took the scooter to CareCo in Canterbury. I was received very cordially and the fault investigated straight away. A new part was ordered which I paid f...

Richard Finnigan

Was seen straight away by a nice woman and man very helpful and knowledgeable help me and my mam wit

Was seen straight away by a nice woman and man very helpful and knowledgeable help me and my mam with exactly what we needed and told her exactly what to do and let her have a trial ride which was pe...

Rachael Purchas

My mum and I visited the Canterbury showroom last week. My mum spoke to Simon on the phone and we m

My mum and I visited the Canterbury showroom last week. My mum spoke to Simon on the phone and we met Lauren on the day and both of them were extremely kind and helpful. Lauren gave us very good advi...

Laura Dart

Exeter care co Debbie and team were excellent making sure I had the perfect scooter for my needs, no

Exeter care co Debbie and team were excellent making sure I had the perfect scooter for my needs, not pushy sales! Informed me of a price drop, will review when I have used the scooter. Laura 1/4/2026

customerJudith webb

Christine looked after us this morning,she was extremely helpful,and answered all my questions about

Christine looked after us this morning,she was extremely helpful,and answered all my questions about the Stride sport mobility scooter,I had a ride in it, and ordered one that should arrive in about 1...

BamaCzech

I had my doubts about these slip ons

I had my doubts about these slip ons, but after the 3rd time of me getting in the car and driving off, forgetting that I was wearing these slip-ons instead of my shoes... well, that's an indication of...

Steffen Sheerin

These shoes are great

These shoes are great. I bought 3 pairs on a recommendation from Gait Happens and some blind faith on my part. After a total ankle replacement, shoes became a priority to me and I’m very pleased with...

Geoff Price

Excellent for foot pain got rid of my plantar fasciitis…

Walk hero shoes are the only shoes I buyWalk hero shoes are the only shoes I buy anymore they took all my pain away in my feet excellent construction they don't break down as easy as other shoes I jus...

Clyde McCullough

Fantastic Shoe

I bought a pair of these shoes to wear on vacation and didn't wear til I was there. During vacation I ordered 2 more pairs. FANTASTIC SHOE!

Bobby Villano

These are very comfortable and amazing…

These are very comfortable and amazing shoes. I’ve been dealing with plantar fasciitis for a year now gone to foot doctors trying out Acupuncture. They do help a little these shoes with the arch suppo...

Bobby

Great pair of walking shoes that came…

Great pair of walking shoes that came with an optional arch support. Very comfortable to walk in and fit true to size.

New customer

Purchase from this company a couple of times and recommend to others needing this sort of thing. We

Purchase from this company a couple of times and recommend to others needing this sort of thing. We have a powered wheelchair user. This company is easy to use to get the product that sorts the proble...

Kay

Rapid delivery and high quality

I ordered on December 22 for delivery to a location, and it arrived on December 24. I truly didn't expect such fast service. The service was exceptional, and the ramp is well-constructed, even better...

Rosemary Pattemore

needed a ramp that fitted well for a…

needed a ramp that fitted well for a wheelchair. excellent service and fits well.

Duncan

Quality,heavy duty ramp with great…

Quality,heavy duty ramp with great communication & very quick delivery.

Peter Wood

Great rubber threshold ramps

Great rubber threshold ramps, perfect for getting our motorcycles in and out of our new shed. Great value for money and delivered quickly. Thank you!

Tala Cortez

Helpful videos on the site

The videos available on the website were very helpful.

Heidi Thomas

Ordered in December. Was lied to they were with royal mail. No sign. Then told there was a delay but

Ordered in December. Was lied to they were with royal mail. No sign. Then told there was a delay but they would soon be with me. Lies. Requested refund in February. No response. £54 down the drain. Ab...

Paul Stocks

Very comfortable and light on the feet

Very comfortable and light on the feet. It's like wearing an outdoor pair of slippers. Good value for money.

Pat Ryan

arrived within 12 days

arrived within 12 days. found root on a reel delighted with the shoes which are comfortable and very smart and very very light. I have 3 pairs of SK....... shoes which have helped with my foot pain bu...

James tye

diabetic shoes

Very happy with my purchase of the shoes will give me years of comfortable and blissful walking other shoes tend to make my feet ache after for walking long periods but not with these

Mr Jonathan C Pool

Fit well

Fit well, comfortable , value for money good light weight summer shoe..

mrs k white

Top quality shoes lovely and light and…

Top quality shoes lovely and light and comfortable

Kate Jenkins

I purchased the ultralite wheelchair

I purchased the ultralite wheelchair. Very happy with the results hole experience, the chair was delivered on time and is off very good quality for a very good price. Highly recommendGlider.

John Francis

The whole experience was quick and…

The whole experience was quick and easy.After looking for a few weeks I decided on the Explorer automatic folding chair. The quality is impressive and it’s not too heavy to hold. Same as normal luggag...

Phillip Lawerence

Delivery was on time

Delivery was on time, I was interested in the ultra lite or nova lite.I choose the nova lite as the seat was wider, it’s a fantastic wheelchair which is not to heavy. My friends have all asked where I...

Carter Brown

Easy ording and keeping me informed…

Easy ording and keeping me informed with progress of delivery which arrived on time. Easy to set up and my mother is really pleased with it.

Raymond Wills

Very pleased with my chair

Very pleased with my chair. Can take my dog out for walks again. Daughter able to put folded chair in the boot of car and was able to have a few days visiting family.

Cristian Reyes

Did exactly what they said

Did exactly what they said, easy to order and fast delivery. All measurements were correct, I haven't tried it yet due to health but hope to be on it soon.

Kristy

Outstanding service throughout the delivery

I recently received my WAV (for electric wheelchair users). The entire experience was remarkable, as the support team was incredibly helpful and attentive to every need with kindness. The vehicle has...

Horatio C.

Brilliant and efficient service

The whole process was quick and easy. All staff remotely and on the ground were very helpful, knowledgeable and pleasant. Very happy with the service given.

Barry Foster

A great experience

We were kept well informed throughout the order and delivery process. The initial demonstration was well presented and friendly.The person delivering on the day was very helpful and pleasant.All in al...

Louis Turner

10🌟🌟to Allied mobility

Great service driver how deliver the car is patient and excellent show us about car keep up the great work

Justine T.

Our experience with Allied Mobility was…

Our experience with Allied Mobility was excellent from start to finish. The vehicle was delivered as promised, and the team took the time to explain everything clearly and helpfully. They also took ca...

Zara Brooks

New van

Top firm no problem

Dull Thud

I bought a nimbus electric wheelchair & from the first phone to visiting the shop everything was sp

I bought a nimbus electric wheelchair & from the first phone to visiting the shop everything was spot on. The staff where friendly & knowledgeable and happy to answer any questions! The chai...

BS10

Not so great

Initially, they seemed good and I was very pleased. But then issues started occurring. I have had two chairs from solutions mobility, and both have had serious battery problems. The batteries on both...

Kyan

Unhelpful and rude

Unhelpful and rude. Clearly not genuinely interested in helping. Decided to go elsewhere due to how we were dealt with.

Ivor

100% recommendation for solutions mobility

I can honestly say this company have been incredible in all ways from the first time we talked on the phone pre purchase to almost a year later. My power wheelchair has just returned home after soluti...

Pinkann50

Fab Family ran Company, who definitely care

We found you on the internet whilst trying to find anywhere still giving demonstrations on Powerchairs (due to COVID-19 still being an issue) who were close by. Dad rang up and the lady he spoke could...

Austen Baker

A company who cares!

There is one word in our English language which defines Solutions Mobility - CARE. They care about people: how some some of us struggle with life; how costly it can be obtaining help with those strugg...

Maxine Wynter

Very informative and I cannot wait to have a one to one to ensure that I get everything in order for

Very informative and I cannot wait to have a one to one to ensure that I get everything in order for my families future. Very relatable to have the lived experience and the expertise within the presen...

Chris Schneider

The service was incredibly friendly and approachable. I had been wrestling with financial concerns f

The service was incredibly friendly and approachable. I had been wrestling with financial concerns for some time and was unsure of how to address them. I'm deeply thankful to the entire team for makin...

Gertie Fisher

The team were very informative

The team were very informative, relatable, understanding and compassionate. They very patiently answered all our questions and gave lots of advice. Thank you so much for hosting the event.

Nancy Jane

Financial support for SEND Families

SEND Protect have highlighted an area I had yet to think about as a SEND parent. One incredibly important one. I have found their knowledge base to be vast. Their approach and communication to be incl...

Miss Bobb

Such a personable service

Such a personable service. I had been pondering these financial issyes for a while and did not know how to go about sorting it out. I am so grateful for the whole team for making this process so simpl...

Ms Suraiya Stephenson

Peace of mind

What a powerhouse this team is! Absolutely lovely bunch of people, they have helped me with so much. I didn’t know where to start regarding how to build legal and financial security for my family, and...

Anne Mooney

This is my second purchase from Comfort Plus Products having bought a bed last year. This time I bou

This is my second purchase from Comfort Plus Products having bought a bed last year. This time I bought a chair which is all singing all dancing and it is wonderful especially the vibration feature. I...

Kristin Johnson

Comfortable reasonably priced very…

Comfortable reasonably priced very pleased waiting time good very good service from staff and technician on delivery

WF

Product was delivered ontime and…

Product was delivered ontime and installed with a minimum of fuss. Old mattress was taken away. It is a pleasant surprise when things are done as promised. Keep up the good work!

Luke Lewis

I am extremely pleased with the chair I…

I am extremely pleased with the chair I bought it is extremely comfortable and supportive and everything I was told it would be. It arrived to date and the delivery people were great I can’t praise th...

Tazewell

Impressive work!!!! From start to finish this Company never…

From start to finish this Company never failed me. I had no problems whatsoever from the very beginning booking to the visit at my Scheme by Andy and Matt and demonstration. Their professionalism and...

Tigerlily Foster

Highly recommended

Friendly, knowledgeable, professional, helpful. Even when I had noises from my chair. Now got my bed, which is very comfortable and the lever invaluable to get me out of bed. Yvonne always cheerful o...

Phedre Loren

Spa and Equipment was very helpful in answering my questions about the product I was purchasing.

They answered my many questions about the product I was purchasing and were helpful and professional.

Lynn Flint Widdifield

Spa and Equipment made an unuathorized charge on my credit card

I placed an order from Spa and Equipment. The company left a voice mail at my home telling me that the item I had ordered was no longer available and that if I wanted they would send me a different mo...

Timothy Denham

Fab!

Fabulous customer service! They were out of the item we ordered and very quickly called to let us know and ask if it was ok that they send us a more expensive replacement at the same cost! Would defin...

Jessy

great product for price

We purchased steamer and bed form them very pleased with the items and service, Highly recommended A++++

Cheryl Potter

Left products outside!!!!

The beds and other products are top quality for the price paid. The only problem that I encountered was with the shipping. I did not know that I had to specify that the delivery to be brought into the...

Dianne O'Sullivan

Towel Cabi

Excellent customer service. Product came quickly and was exactly what I was looking for. I would purchase other items from Spa and Equipment!

Gerald Engelmeyer Subdivision

Being a Veteran I was very pleased to hear that Bruno Independent Living Aids supported Veterans. Ev

Being a Veteran I was very pleased to hear that Bruno Independent Living Aids supported Veterans. Everything about my Experience was excellent from deciding the model and how it would best work in my...

Colin Elliott

I purchased the Bruno Stairlift after researching several different brands. I chose the Bruno becaus

I purchased the Bruno Stairlift after researching several different brands. I chose the Bruno because of its heavy duty construction and 5 year warranty. I really like the look and feel of the stairli...

Laurie Saulnier

We had to put in two stairlifts so cost was a factor and this purchase was great bc it had the same

We had to put in two stairlifts so cost was a factor and this purchase was great bc it had the same qualities as some of the other more expensive companies.

IC

Fantastic Experience with My Stair Lift Purchase

I acquired my stair lift from a well-regarded company. Their service was outstanding from the initial phone call through to the installation and follow-up. My brother has a similar model, and I was ce...

Nicodemus

Effective and Thoughtfully Designed Solutions for Daily Living

The company offers practical and well-designed solutions that simplify daily life. The team was knowledgeable and supportive, helping to select the appropriate products. It's a dependable option for a...

Sydney Dearing

I’m very happy with my stairlift.

Craig Brownsey

Picked up my new car yesterday, I already knew A10 had been to fit the adaptations at the dealershi

Picked up my new car yesterday, I already knew A10 had been to fit the adaptations at the dealership before hand. Fittings in and all working perfectly, the dealerships have used A10 before on my car...

Reese Price

just a 10 out of 10.

My experience yesterday with this company was a 10 out of 10.That's been the one bright spot of this week, as I seem to have spent almost the whole of my week chasing poor service supplied by three of...

Randall

Excellent quality of product and a very…

Excellent quality of product and a very considerate and efficient service from the technician that fitted my push pull hand controls. Very satisfied overall with my product and service received. Tha...

DarkBladePower23

great to deal with on the phone the…

great to deal with on the phone the fitter feom glasgow where geeat staff in glasgow five star thanks to all for helpping me out with my left foot flip up pedal five star all around

Bayard Coleman

The demonstration was excellent and the…

The demonstration was excellent and the lifting unit fits our scooter neatly into our LR Evoque. The fitting was delayed by holidays, which didn't help the communications with the sales staff, but the...

Derek Brooks

Highly recommended

I met with two people - one from the sales, the other an engineer who fitted the hoist. Both were extremely knowledgeable, but neither, especially the former, were at all pushy in trying to persuade m...

Joel

Quality products at fair prices

I've purchased a couple of foam rollers from OPTP and they've held up very well. The quality is far superior to the rollers I've seen at Target for double the cost. Their pro fitness mat is very nice...

JC

Fast, accurate, easy

Placed an order on the OPTP website. Very quick checkout process and easy to use. Looking forward to getting my items!

Dani

Helpful staff

I called in to get a recommendation for a product to alleviate the symptoms of my plantar fasciitis. The woman on the phone was very helpful and the product she recommended was one of their cheapest o...

Holli Hitchins Harvey

great site, easy to navigate

The pictures & descriptions of the products are excellent. Love that as a professional we have pro pricing & a great amount of industry options. The only thing I was not pleased with was the shippin...

Lahela Hekekia

In terms of customer service, very poor

I signed up for a Distributor account and they never changed my login to show distributor prices, and I made three very expensive orders last year before realizing that I was only given the Profession...

Christie L Hagerty

Shipping costs are ridiculous

The website was very easy to navigate but basing shipping charges on the amount of money spent is ridiculous. I almost didn't purchase from OPTP but they were having a sale so I made an exception. C...

Amanda Godsell

Called in as my scooter battery wasn't working, they tested them and they were no good, I purchased

Called in as my scooter battery wasn't working, they tested them and they were no good, I purchased new batteries, I tell you these people were knowledgeable about everything they sell. Well done, wi...

Patricia Cockram

I am 87 and have arthritis and other health problems. My husband found this scooter on line, ordered

I am 87 and have arthritis and other health problems. My husband found this scooter on line, ordered it. and it arrived within a couple of days. It's brilliant, so easy to use and comfortable to sit o...

Gwendolyn Sanders

Quick and efficient service and delivery

Quick and efficient service and delivery. Helpful delivery driver. Well packaged

Tommie

Brilliant product and excellent…

Brilliant product and excellent customer service team.

Simone T.

Invamed Dallas

Invamed as a company were brilliant,I could not be more pleased,Product is really good,I purchased The Dallas S120 scooter and needed them to hold delivery until I was ready,it was delivered within 48...

Roscoe P.

A happy shopper

Looked at others and what they were offering and this site was the best place for me to shop, had a few questions about the item and i called up and was more than happy the staff provided

pamsiegel

Good communication

Delivery company had good communication and came on an earlier date than originally due.

Gail Customer

I do not have the chair I paid for…

I do not have the chair I paid for weeks ago. It has never been delivered.my invoice is farted 10/08/2025.

Tom Bagley

Fast shipping and great service

Fast shipping and great service

Anonymous

Great customer service

Great customer service, replaced a brace that was too small with a bigger one free of charge.

Phil

The delivery …was quick and right on

The delivery was quick and right on time. the product was bought as a replacement, and it fits perfect.

April Loze

Excellent service and quick delivery.

Excellent service and quick delivery.

Denise Jeffery

I visited the Wakefield store and Adrian was excellent. He advised me on the equipment I wanted, ex

I visited the Wakefield store and Adrian was excellent. He advised me on the equipment I wanted, explained everything and even helped me back to my car with the purchases

Sanford Fisher

Exceptional service from a knowledgeable representative.

The representative at the store was very knowledgeable and incredibly helpful. He demonstrated great patience and understanding while assisting my 96-year-old mother, who has dementia. His calm and su...

Hope Johnson

Reliable and Quick Service with Exceptional Support

This excellent service is both trustworthy and fast, providing outstanding help. During a critical moment, the representative went the extra mile to install our stairlift, even successfully adding a h...

Shiryu_10

Exceptional Service for My Mobility Scooter

I faced an issue with my mobility scooter and took it to the service center on Tuesday. They diagnosed and fixed the problem by Thursday at a very fair price. The staff were incredibly helpful, kind,...

Clyde2003

Adrian at Wakefield was very helpful we…

Adrian at Wakefield was very helpful we go there every 2 months for certain items.we spoke about certain wheelchairs and he was very good about what could be best if we needed to get one. He was very...

SS35

Keith at castleford

Keith at castleford, was so efficient, quick and thorough showing me how to use the rented apex scooter. Renting the scooter for my 79yr old mum meant she had the confidence for a family day out at th...

Steven Albrighjt

Terrible experience product never shipped and just told to keep waiting so unprofessional I want

Terrible experience product never shipped and just told to keep waiting so unprofessional I want my money back

Tom Vondell

Nice folks, but substandard shoes. I ordered 2 pair of the exact same shoe, black and brown. Barely

Nice folks, but substandard shoes. I ordered 2 pair of the exact same shoe, black and brown. Barely wore either, but brown less often. They felt entirely different from day 1. After approx. 12 times w...

Carlos Ramos

I ordered 2 pair of shoes on 2/13/26 (Order #GTSBY42955). When I inquired about the order status I

I ordered 2 pair of shoes on 2/13/26 (Order #GTSBY42955). When I inquired about the order status I was informed that while orders are usually processed within 5 days, Spring Festival causes delays....

Shaun Scott

Clear communication on back order

I was informed about the back order status and inquired further. The representative gave me an estimated time for when it would be available at the store.

B. F.

It’s not what you think it is

I ordered a pair of shoes, confident that if I was unhappy for any reason I would be able to return them. This seemed especially to be the case because I was charged a fee upfront should such a return...

Kelly

Plastic junk!

My experience wasn’t bad . It’s just that the boots ( old town orthopedic leather boots) are not leather at all. My husband has been looking for a good /comfortable pair of boots and he thought these...

Penelope Patterson

Outstanding service and support from the team!

The company made it easy to access all the information I required, and their team truly went above and beyond to assist me. The watch is remarkable; it makes me feel like a regular person 😊. While th...

Heather

Quick to respond

Quick to respond verbally, to call if no answer and to contact ambulance. ..consistently so

Heather

Quick to respond

Quick to respond verbally, to call if no answer and to contact ambulance. ..consistently so

Donald MacLeod

Prompt delivery and great backup made…

Prompt delivery and great backup made this a pleasurable experience.

Donald MacLeod

Prompt delivery and great backup made…

Prompt delivery and great backup made this a pleasurable experience.

Margaret Gale

I have found that the response time in…

I have found that the response time in answering a call which goes to Galaxy is very prompt. I speak to a person and feel that if help is needed it would be provided. I have had instances where the al...

Martha Cloran

Paul offers one on one consultations he made my husbands experience as an 82 year old man so comfota

Paul offers one on one consultations he made my husbands experience as an 82 year old man so comfotable and easy, we were able to try out numerous chairs and Paul was able to find one that was perfect...

Hannah

Excellent service and a great selection…

Excellent service and a great selection of chairs, highly recommend after trying 2 other suppliers with no success.

DarkMaggle76

Thank you Paul for delivering my…

Thank you Paul for delivering my gorgeous comfy chair hassle free .. you gave me great advice ..let me take my time choosing the perfect chair and fabric ..I love my new chair it meets all my needs I...

Mort

Paul was full of great advice & had…

Paul was full of great advice & had lots of time to spend with my parents assisting them with choosing the right chairs for them. Thanks again Paul!

Georgiana C.

Purchase recliner chair for my mother

We purchased a recliner riser chair for my 88 year old mother. Paul was most helpful. There was an excellent section of chairs to choose from and Paul clearly explained all the options.My mother wa...

Bartholomew Brooks

Amazing service

During a visit to my father in September, I began looking for a chair that was a comfortable seat and could also be used for taking naps. An internet search selected The Recliner Showroom as the first...

Ramona Foster

Truly Exceptional Scoozy

The Scoozy I received is truly remarkable. It combines the features of a powered wheelchair and a mobility scooter, performing as promised. The only issue is with the batteries in cold weather, affect...

NeeZixX49

Power pack is brilliant customer…

Power pack is brilliant customer service appalling...very rude team leader I was promised call backs which never happened I asked for a different cross bar but because I didn't order the power pack my...

Jane Morgan

Would not refund me

I bought a back mud guard for my TGA Vita Midi scooter.They sent the wrong one.After ignoring my emails, I had to contact PayPal to get my refund after returning it.TGA contacted me as you can see bel...

Beau Morgan

TGA are by far the best mobility…

TGA are by far the best mobility scooters I have a TGA vita x and it has changed my life. I need to be out and about like when I was on my bike. I can go anywhere on this scooter. It’s powerful sturd...

Ian Hughes

Disgracefully poor repair service.

I purchased a Minimo scooter a few years ago. It fits into the boot of my car and has been an invaluable aid to my mobility. Health issues mean I am not allowed to drive at present and I rely on the...

Carolyn Powell

TGA LIE AND CHEAT THE DISABLED CONNED…

TGA LIE AND CHEAT THE DISABLED CONNED ME INTO THINKING I WAS BUYING A SCOOTER THROUGH MOBILITY ALLOWANCE AND THEN TOOK IT OFF ME IM THINKING OF ASKING Jdge Rinder to help I took my case to the ombuds...

Emma Caddick

Had my chair over a year now and I've gone from bedbound to finding my world grow daily to the point

Had my chair over a year now and I've gone from bedbound to finding my world grow daily to the point where I have been able to become somewhat independent again and start a new life so to say this com...

Jameson Sanders

Very pleased with the wheelchair

Very pleased with the wheelchair; a couple of minor issues were resolved within 24 hours. Great service. I've already recommended it to a few friends. Thanks to the team! 😀

Jaysen Campbell

Spare parts

Sadly my chair broke, took it to local repairer, who said couldn’t get the part. Which was the controller & cable. So called mobility extra for advice. Absolutely great had the part shipped that day I...

THERESE MARIE FOWLER

Electric Mobility Scooter Purchase

After much investigation online and over the telephone with numerous other companies I, spoke with a gentleman at Mobility Extra who provided me with information and advice on the electric scooters t...

Jacqui Stephens

Very fast service.

My charger was removed from the back of my wheelchair (also from Mobility Extra) therefore, had to order another. The service was rapid, ordered it one day, got it the next. That's what I call brillia...

Dr Choksy

Excellent service

Excellent service

Eimear Leonard

​I had a terrible experience with Mobility Direct while recovering from a severe ankle break (4 frac

​I had a terrible experience with Mobility Direct while recovering from a severe ankle break (4 fractures). I ordered a specific Knee Rover, but they delivered the incorrect walker. ​When the driver r...

Kirsteen Scott

I just bought a pride apex lite…

I just bought a pride apex lite mobility scooter from Martin at mobility direct , and just wanted to say a huge thank you to Martin for going out of his way to help and accommodate me, I recently had...

Becky Brown

Excellent experience all around

Every aspect of working with Martin and Mobility Direct was wonderful. Prompt responses, helpful guidance, and top-notch customer service throughout the process. Having the mobility scooter for my mom...

Percival Morgan

It is my pleasure to give a 5 star…

It is my pleasure to give a 5 star review for this company. Tomasz delivered the knee scooter directly to my bedroom the day I got out of hospital and showed me how to work the scooter. He was so ple...

Griffin Walker

Great service and products

Great service and products. The knee rover I ordered had great big tyres that allowed me to move about while I recovered from surgery. I needed the product for a little longer and this was not a probl...

Marigold

Drop off and pick up at our hotel

Drop off and pick up at our hotel. Amazing customer service. Reasonable pricing for wheelchair rental. Highly recommend

Gage Reed

Frustrating experience with charging support

I moved into a home equipped with a charging station, and after 60 days, I still can’t charge my car. The support team doesn't respond to emails, and if you call, you typically wait around 20 minutes...

Darwin Morgan

Installation was done in a correct &…

Installation was done in a correct & swift way with al needed info.Afterwards very quick response at mailing the helpdesk :-)

GA

I reported weeks ago that my Blink…

I reported weeks ago that my Blink charging station was defective. Whenever I contact their support team, they can only access my ticket but are unable to provide any information about when or how the...

Jeb Powell

Correct installation and communication

Correct installation and communication. Left the workplace in a very good state, no rubble

Edmund H.

These guys must win a prize in…

These guys must win a prize in thievery. Piracy in broad daylight charging 30 bucks for 16kw that costs under 4 bucks elsewhere.

Zack C.

Installation of private charger

The installation (and the contacts e.g. choosing the date) went smoothly. There were some issues, not related to blink (charging card lost in the mail, error of the technical inspector), but quickly r...

Gordon Kensington

The engineer who fitted our stairlift was very efficient, professional and completed the job in reas

The engineer who fitted our stairlift was very efficient, professional and completed the job in reasonable time. What small amount of mess that was created he cleaned up on completion. He demonstrat...

Nermin Iskandar

I am very disappointed from how this company treats people, I did pay a full deposit few years ago a

I am very disappointed from how this company treats people, I did pay a full deposit few years ago and my dad passed away , so I called them they refused to refund me and offered to keep it there to u...

Gordon Kensington

Your electrician came today to fit the electric point in preparation for the installation of the sta

Your electrician came today to fit the electric point in preparation for the installation of the stairlift tomorrow. At all times he was efficient, courteous and professional and completed the task in...

Margaret Brewer

One of the best decisions I made to have this stair lift fitted about 2 years ago. Well made & tailo

One of the best decisions I made to have this stair lift fitted about 2 years ago. Well made & tailored perfectly to my stairs which bend through 90 degrees for the last 5 steps to the landing. Th...

Alina Hughes

Repair and service stair lift

called for a visit as stair lift was not working. An engineer came the same day.He also gave me some good ideas on other equipment which might make life easier.Very pleasant experience and nothing wa...

Rosemary Hanson

Excellent service

I ordered a stairlift for my mother in law as she was finding she got very breathless climbing the stairs. Shortly after I ordered the lift she was admitted to hospital and I contacted Stannah to see...