Kara Fox

I truly had wonderful customer service, I had a small where the address was incorrect and my package

I truly had wonderful customer service, I had a small where the address was incorrect and my package never arrived to my home ,so I emailed Miss Chrissie and her response was almost immediate, which I...

Lauren Freda

Unfortunately, this was a terrible experience with both the product and customer service. I receive

Unfortunately, this was a terrible experience with both the product and customer service. I received a defective bottle of CBD oil for my dog and initially reached out to customer service right aroun...

Mel Ross

Remarkable results for our rescue dog

We decided to try the calming CBD oil to help our rescue dog, and the results have far exceeded our expectations. She suffers from PTSD due to her traumatic past, and we were prepared for the worst wh...

Rowland Scott

Great Customer Service

My review is just for customer service as we needed to cancel order the day after order was placed. Made a quick call to customer service and explaining that our dog had a medical emergency after pla...

Mariah Johnson

Refund process

I was calling to process a refund, and Antonio Jimenez was very helpful, professional and respectful. The refund process was quick and painless.

Rain

using for my 16 year old

using for my 16 year old , it really helps with her anxiety .I will order again

Raleigh F.

Received expert advice

Received expert advice when I was in doubt if my cat's condition required an immediate trip to the vet's. Dr. Maja explained all the possible causes for the third eyelid appearing, assured me it is no...

Obadiah

Great service and expert advice

I had a problem with my dog’s diagnosis and wanted a second opinion on cleaning her teeth and aftercare of an ear infection. Dr. Maja saw my concern and calmly explained what needs to happen, why and...

Madison Kelly

Highly recommended!

I had a problem with my dog because he accidentally ate some chocolate and I didn't know what to do, so I was really worried! I managed to book an appointment straight away and got in a call with Dr....

Meredith Parker

Very quick and good service

I was worried about my dog who ate 500 gr of butter. So I was able to organize a call very quickly and easily.The veterinarian explained to me clearly and politely what I needed to know and do, and si...

Jeremy

A Kind, Caring, & Professional Team That Clearly Cares About Your Pets' Well-Being - HIGHLY Recommen

We needed some veterinary advice and support after hours for our dog, who was lethargic and not eating, and Dr. Marta at PangoVet was there. She walked us through how to keep him comfortable and helpe...

Richard Butler

A great service!!

I came across this service online, didn’t know how to handle this particular situation and through a brief zoom call I was able to put my mind at ease and not run to the animal hospital for a signific...

MacBeine

Best Quality Thermos Flask for Dog Lovers. I LOVED IT!

I recently bought a flask from bowwowflask.com and it's fantastic! The double-wall, stainless-steel construction with copper vacuum insulation makes it super durable and efficient. It kept my coffee h...

AM

tvivlsomt firma.

I ordered different things with Express. I only received a package after about 10 days. I ordered 5 items and they have come separately. I am still waiting for the last thing, despite i order almos...

Jefferson Patterson

Nightmare. Orders did not arrive and webshop ignores me

Part of the order never arrived. I kept on e-mailing them to look into this (and ask for investigation with the delivery service). They ignored me. DO NOT ORDER WITH THEM. Only good thing is that the...

Cemauri

WORST EXPERIENCE! Order not received and no email reply from business

Placed an order 1.5 months ago, still haven’t received order. Emailed twice to ask for shipping update and tracking number. Both emails haven’t been responded to. I haven’t received any items and stil...

Val R.

A nightmare

A nightmare, my item never arrived , i ask for refound they said they will do it. my refound didnt get throw ,twice(paypal) They are the worst

Gregory F.

Never received

Never received, kept telling me that it would ship or refund. Never again!

Arthur Coleman

If I could give 0 starts I would!

If I could give 0 starts I would! Never received item and no refund. Complete thieves!!

Martin Brown

Great

Brilliant company, I keep coming back for great service, great prices & great fast delivery, would recommend to everybody...

Guy Sanders

5 stars

Earlier than expected delivery in good condition and cheapest price available with good savings on product with free delivery.

ER29

Super sevice

Bought frontline for our moggy; it was very well priced compared with local shops and the vets. Delivered within a few days so will be buying from here again.

Gertrude Powell

Excellent service

I've ordered a few times from here and reccomended it to friends also. The only negative comment I have is the company, on one occasion, didn't tell me an item wasn't in stock . After not receiving it...

JA

Very poor service

After placing my order on 12th August I had a problem with entering my credit card details so emailed customer service to ask for assistance. Received automated response saying website was having prob...

Kimble H.

excellent service

as always excellent service and timescales. Well done

Alison Chapman

A very good quality pair of Hogs of Fife dealer boots. We walk our dog every day and my husband walk

A very good quality pair of Hogs of Fife dealer boots. We walk our dog every day and my husband walks to and from work and needs a comfortable, weatherproof and well made shoe. He likes the performanc...

fiona mackinnon

Great product

Suzanne Mountford

Once again I can’t praise this company…

Once again I can’t praise this company highly enough. My dogs love the training treats for their taste, I love them because they are small so I don’t worry about giving my dogs too many calories but a...

SD

Bought for a xmas present for my…

Bought for a xmas present for my grandson 💙 so yet to get his opinion - however they look great and look as if they will last years 👍

Sue Bowen

Outstanding

This company's customer service is absolutely outstanding. In addition, the Hotterdog jumper i bought is perfect. I highly recommend this Company

Alun Roberts

A genuine company and attentive to…

A genuine company and attentive to customers needs

Davy Patterson

Delivered Quick

Delivered Quick, and My lizards loved the roaches.

Loraine

Unfortunately a bad experience

Update!: Today the 24th of march, I received my bit. It is in a good condition, and excactly what I ordered. I hope in the future it will be easier to get in contact with Thehorsebitshop if I make an...

Sylvie Morris

First time purchase from this company

First time purchase from this company, Excellent service from The Horse Bit shop. Bought a Bomber eggbut happy tongue bit on trial on the understanding that I may get a used bit for trial but luckily...

Joyce R.

Don't buy from them, you'll loose your money!

It's been 24 days since I payed for a bit on their website and it has still not arrived. I have written several times, and they don't respond. Don't buy from them, you'll loose your money like I did!!...

Rosaleen P.

Expert Consultation Led to Improvements

I recently sought advice from a knowledgeable professional, and her insights have greatly enhanced my horse's well-being. Even though we communicated remotely via email, she suggested trying a specifi...

Penny Coleman

Great customer service...

Great customer service.... really attentive and helpful over a Royal Mail delay....not their fault, but Sarah kept me thoroughly informed and updated.

Ebony Sanders

Expert and friendly advice!

The Horse Bit Shop is an amazing resource - very wide product range and excellent advice. Vicki and Ema have been extremely helpful, listening carefully, asking lots of questions, reviewing photograph...

Mac P.

Fantastic service

Fantastic service! Great communication and very professional. The whole process was clear and simple. and we Love our new puppy!

Олег Павлов

Я уже обожаю этих ребят

Я уже обожаю этих ребят, быстрая доставка и недорого)

Penelope P.

Very! Satisfied

I was VERY!! Impressed by Royal Kittens USA. Hanna the owner was very knowledgeable about her kittens. She had the exact kitten I was looking for. Her prices for adoption were amazing too. I would HI...

Christina

The Royal treatment from Royal Kittens

I have been looking for a Maine Coon kitten for a while , some breeders online never replied , some wanted money before they would show me a kitten - yes i believed that was a scam … then I found Roya...

Lionel Howard

Royal Kittens:- Hannah

I purchased a beautiful Maine Coon kitten from Hannah and her business Royal Kittens. The kitten was in excellent health and is very acclimated to people. I feel grateful to have found a person who is...

Ned C.

Royal Kittens USA is the best!

I just adopted a beautiful Maine Coon from Hanna. She is honest and professional. Not only she provided all the necessary papers and contract, she also answered all kinds of questions even after the t...

Randall

I recently adopted a Maine Coon kitten…

I recently adopted a Maine Coon kitten from Hana at Royal Kittens, and I couldn’t be happier with my experience. Hana was incredibly friendly and transparent throughout the entire process. She provide...

Matthew Brown

Amazing Experience

Wow, where do I begin. Hanna was amazing in the whole adoption process and friendly. I’ll admit I was texting her back and forth with questions and comments that would annoy anyone but she was always...

Emanuel

Impressed by the Quality of This Hemp Oil

I’ve been trying this hemp oil lately and was genuinely surprised by its authentic taste and feel compared to others I’ve experienced. I wasn’t very familiar with CBD oils initially, but the represent...

Mark Rexroat

Hemp Oil and Lip Balm

The website is very informative with all the product offerings and additional linked information provided you with all the details for choosing a product. Also the quick shipping after the order was p...

Donald R.

New employee being trained great…

New employee being trained great attitude and good service.

Tammy

Love their products and they are…

Love their products and they are reasonably priced!

Ann

The staff was very friendly

The staff was very friendly. I usually buy at the Midway store and it was helpful that both stores are on the same system and the Lex. store had my info.

Tonya Sexton

Works out great helps out my joints

Jenny Reed

Fantastic quality

Fantastic quality. My dog has never looked better. I love it. I know what at least half of my friends and family are getting next Christmas..

Tregonwell Hughes

amazing artist

Ms. Anusha is a great human being and an ardent animal lover. Her enthusiasm for animals is truly inspirational. Equally her talent for art and her work is outstanding. Great going anusha....keep up t...

Hamish Macbeth

Standing 6 weekly order over $100. Advised 18/2 that my order was coming due on 25/2. Aramex deliver

Standing 6 weekly order over $100. Advised 18/2 that my order was coming due on 25/2. Aramex delivery advised delivery for Friday 27th. Undelivered and no notification. On a previous occasion when del...

Bridger Clark

Lack of Customer Engagement

There is a clear absence of follow-up with customers. As many others have mentioned, the service is quite disappointing. The shipping section on the website lacks expected delivery time frames, and th...

Horatio Ross

I would give a zero out of 10 if I…

I would give a zero out of 10 if I could. I ordered in early December and when I did not receive it for over three weeks, then I contacted them and was told they would escalate it with the couriers....

MA28

Cheap, but Rude and Condescending

Eighteen months, eleven orders – that's the stint I've had with Budget Pet Products. But let me tell you, it's been a wild ride, folks. More often than not, I've found myself knee-deep in issues with...

Fleur Lewis

Best prices around & excellent support. Rating here doesn't match experience.

I have ordered a handful of times from Budget Pet Products & am yet to have a negative experience. The reviews/rating here does not match at all IMO with only a couple minor negatives that get a pass...

Lawton

Partial refund for faulty product

Budget Pet. I purchased a Rogz collar online. I followed the sizing and breed recommendations. The collar was suitable for a baby elephant not a GSD. I returned it after attempting to discuss the prob...

Kelsey Johnson

Definitely a top level brand!

Definitely a top level brand! Nutrient wise doesn't fall behind none and my little paw seems to love its flavour.

TB

Great product my puppy loves it :)

Ana Parker

Excellent food

Excellent food, both my pups love it!!!

Beresford Long

Pets Helps for me is absolutely worth…

Pets Helps for me is absolutely worth the expense of charges. Without it I would be in the situation of choosing whether or not to give my felines required consideration

Lauryn Baker

Pets Helps is a very useful site for…

Pets Helps is a very useful site for learning about pets. Contents are awesome and information are given to understand easily. I suggest that you should use this website.

Bernard Lewis

Great quality, made to order, arrived fast

We had a great experience ordering a first feral cat trap from this company. Everything arrived promptly. The trap is outside on day 1. Much better quality than the local shelter trap we were borrowin...

DH

Great for government induced stress!

Ordered Sunak and Johnson dog toys - quick delivery and the toys are well made and so far seem to be robust. Love the attention to detail on the designs, like Sunak's flash watch. I'm not sure who's h...

Sophie Walker

I placed an order for a value of £180 on 6 March. By 30 March not only has the order not been recei

I placed an order for a value of £180 on 6 March. By 30 March not only has the order not been received, but I asked for a full refund and have been told I’ll be given a 20% repayment (without any fun...

Paul Middleton

Took ages to arrive, not suitable for my dogs to use, too soft & spongy, unless you have very small

Took ages to arrive, not suitable for my dogs to use, too soft & spongy, unless you have very small breed dogs, don’t say that before you purchase, don’t suppose I’ll get money back, as it came a...

Paul Harris

Found the size and colour that we required easily on the web site. Arrived well packaged and on time

Found the size and colour that we required easily on the web site. Arrived well packaged and on time. The blanket covers the furniture and protects from the cats. Have only had for a short while so ti...

Happy

Recently bought this dog bed for use in the car and overall I’m really pleased with it. The quality

Recently bought this dog bed for use in the car and overall I’m really pleased with it. The quality feels good and it fits nicely in the back seat, helping keep the car cleaner and giving the dogs a c...

Camilla Ahlin

Dont order from here. Its a scam! Didnt get my products, so I had to spam their instagram official p

Dont order from here. Its a scam! Didnt get my products, so I had to spam their instagram official posts (and their collabs) severel times per day during weeks. They deleted my posts all the time and...

Brenna Angelica

Firstly this company is based in China, not the UK as advertised. Therefore delivery takes weeks to

Firstly this company is based in China, not the UK as advertised. Therefore delivery takes weeks to arrive from China. The products I have received are nothing like the description and those I purchas...

NATHA2004

Great quality

Purchased a dog fence from Pawscoo, great quality and holds up well, very durable.

Clarence Foster

New kitten tree

I got a new kitten last month who needed a place to perch. I found an amazing deal for a cat tree on Pawscoo. Shipping was fast and it even arrived a day earlier than expected. The instructions were w...

Helena Foster

Received the cat tree last week

Received the cat tree last week. great product. so happy to see my kitty to play with it. its easy to follow instruction and set up

Matthias

Bought a dog play pen on pawscoo fast…

Bought a dog play pen on pawscoo fast shipping and very well built.

opsnake45616

Dog playpen

Recently I purchased a dog Playpen and he has been enjoying it so much because it is spacious and safe for him. It is easy to fold and carry along.

Austen Brooks

amazing and affordable cat tree

I purchased there cat tree last weekend and i received it on time in the mail.it was easy to assemble and my cat really loves it.i would recommend this cat tree who is a cat lover and wants to spoil t...

Hope Calabris

So far and know I am the queen of skeptical I am very pleased and so is my pooch! I had almost given

So far and know I am the queen of skeptical I am very pleased and so is my pooch! I had almost given up she was so picky I purchased 12 brands of dog food only one she even considered. Two days in a r...

diane florynski

Huge rip off. Very little product for such high money. Quality is not even there. For example the sa

Huge rip off. Very little product for such high money. Quality is not even there. For example the salmon has some chunks of salmon near the top of the bag, but none in the middle and bottom. It’s almo...

Susan Chapman

I’ve been feeding my doodle expensive frozen fresh food. He does love it but it’s just too expensive

I’ve been feeding my doodle expensive frozen fresh food. He does love it but it’s just too expensive to continue. The I discovered rhe Unkibble. Less expensive and apparently has the same fresh flavor...

kathy alvarez

After pulling an abused and neglected 7 month old pup from the euthanasia list, I was having trouble

After pulling an abused and neglected 7 month old pup from the euthanasia list, I was having trouble getting him to eat. Tried all foods but he would only eat if there were treats on it… or he was jus...

diane carver

The dog food arrived quickly and in good condition. I was skeptical whether my dogs would like this

The dog food arrived quickly and in good condition. I was skeptical whether my dogs would like this, as I had ordered expensive dog food in the past and they didn't like it. This product was much mo...

Jasmin Lautt

My two pups are on Unkibble. The first two rounds, I noticed that the food does not seem to last as

My two pups are on Unkibble. The first two rounds, I noticed that the food does not seem to last as long as intended. I’ve supplemented the last 2nd round with fresh poached chicken to see if it would...

Paula Paw

Incorrect item sent and very poor return process. I ordered three items and one arrived incorrectly.

Incorrect item sent and very poor return process. I ordered three items and one arrived incorrectly. Instead of arranging a simple prepaid return, I was expected to organise everything myself, includi...

Summer Reed

Used item, full of hair

I bought a Spectra trimmer, and recived it used with a lot of hairs, dead battery, scratches. Really disappointed, their customer support closes at 5pm, no one you can reach after this time. On their...

Fern Bell

Pet Pet Blower that stops working within a month

We bought a hulk pet dryer and it spoilt within a month. We brought it for repairs 3 times and was promised a replacement and then we got ghosted. They do not honor their word and provide the replacem...

Mario Rogers

Customer Service ignored me

I ordered 3 cans of product totalling £51 and 2 of the cans were dented. As I have previously been sent dented cans and they stopped working 2/3 through, I contacted them and they very quickly sent 2r...

Waverly Brooks

Atrocious customer service!

Customer service is atrocious...from such a large company it is not acceptable!! For this reason I will not ever purchase from Artero ever again..

Barbara Cooper

Selling products made for humans which…

Selling products made for humans which have not been tested and safe for dogs. Item returned, but I had to pay for my own postage to return the item which they won't refund. I have also used their...

Darlene R.

The best treats

The best treats! My puppies love it!

darkyrox16

Way too long for shipping time

Way too long for shipping time. I placed my order on 9/1/2022 and it didn’t ship until 9/7/2022 and it is now 9/12/2022 and I’m not supposed to receive the delivery until 9/13/2022. Even though custom...

Judith Cooper

Pet Nutritionist Recommended

My dog likes it and it was recommended by a pet nutritionist.

Terence Parker

Excellent service.

My dog is on a low fat diet. She loves the fish skins, which have lower fat than most treats. Unfortunately I cannot give her the free treats that are so kindly included with each order. I am looking...

April

My GSD and Rottie love these treats and…

My GSD and Rottie love these treats and I love how healthy they are....

Frances Carter

Disappointed

The last several bags of the fish jerky treats I purchased looked like they are overbaked. I had to use my band saw to cut in smaller pieces so my dog could eat them. My dog can demolish an elk antl...

Dulcie P.

Excellent product

Ordering easy, quality product at a reasonable price and works like a dream on my double coated dog!

Chloe Sanders

Just started to use product so I do not…

Just started to use product so I do not know how well it will work.

imTaimo31

Best grooming tool

Boy, I sure wish I'd had one of these undercoat combs for my previous golden retrievers. Tuli knows that when we head outside with our Rubold, it's time to stand still (kinda), get treats, and get all...

CR

The Rubold brush is fantastic on my…

The Rubold brush is fantastic on my very thick coated Great Pyrenees - it removes the undercoat and leaves her top coat in great condition.

Jedediah Cooper

I received this very quickly

I received this very quickly. I was hoping it would work for our cat that is really matted but it wouldn't work on him. But we do have other cats that it does work on.

Demetrius Wilson

Works great

Works great! During this time w/o groomers it has helped our golden look halfway decent. Great producet.

AB11

BarkPass is a Game-Changer

I highly recommend BarkPass. The set up was simple, it’s easy to use, and the care from the support team is unmatched. Now I can communicate with them members of our dog park seamlessly, plus take pa...

Thomas P.

New user experience

We just started using BarkPass and it's awesome. Friendly for our residents to use and easy for us to manage and enforce. Their team was super helpful to getting us onboarded and going. We're excit...

Angelica Kelly

We’re considering building an on-site

We’re considering building an on-site, private dog park at our high-end vacation rentals. This is not a small investment and BarkPass has been incredibly generous with their time & consultation. The...

JB20

Outstanding!

Brian and Steve have been nothing short of outstanding! Even being in different time zones the response time is super quick and they have been able to help advise on questions about dog parks while ge...

Steven Smith

Easy to put together, runs smoothly, my kitty immediately took to it... drank 2 bottles worth of wat

Easy to put together, runs smoothly, my kitty immediately took to it... drank 2 bottles worth of water in the first day... major improvement.

J P

I have 5 cats. I actually bought 2. One we bought because a cat will not stay out of the sink and a

I have 5 cats. I actually bought 2. One we bought because a cat will not stay out of the sink and a high water bill, she loves and guards it at times. 2 we can't get to drink yet. Time will tell.

Cynthia Krejcsi

The directions were well written and easy to follow. I also love the different modes and the battery

The directions were well written and easy to follow. I also love the different modes and the battery option. My two cats watched me put it together. One cat drank from it immediately. The other cat w...

Steve Pudinski

This is the best kitty fountain I have found on the market for such a reasonable price. My cats don'

This is the best kitty fountain I have found on the market for such a reasonable price. My cats don't turn it over like other brands, it is simple to maintain, and I know they all will hav we access t...

Rachel Tribunella

I wish I could share the video I just took of my almost one year old cat literally jumping up and do

I wish I could share the video I just took of my almost one year old cat literally jumping up and down and hugging me for refreshing his Kitty Spout fountain. I knew I could get it on video bc it’s t...

Michelle Phillips

It's great except......pump went out because of crimping on the wire. So I am waiting on my new pump

It's great except......pump went out because of crimping on the wire. So I am waiting on my new pump to come in. My kitty's are not happy that thier kitty spout is down awaiting pump. I hope this is n...

Gay Quelhurst

I like shopping with Pet Circle for a number of reasons. They have a large range of products to choo

I like shopping with Pet Circle for a number of reasons. They have a large range of products to choose from, and the website is easy to navigate. Shipping is always reliable and prompt and the goods a...

Sandor Domjan

Usually delivery spot on, my only issue is when I order pellet and sometimes ( like the last order)

Usually delivery spot on, my only issue is when I order pellet and sometimes ( like the last order) received scratch mix instead. I understand looks like same package in the outside but big difference...

Judith Fishman

The deliveries are always in plenty of time and I generally am able to purchase what I am looking fo

The deliveries are always in plenty of time and I generally am able to purchase what I am looking for if it is in stock. If it isn't, it's sent on as soon as more stock arrives.

Kris Russell

Pet Circle is a great company for your pet food. Auto Delivery is fantastic. You always get notified

Pet Circle is a great company for your pet food. Auto Delivery is fantastic. You always get notified that it is coming up and it usually gets sent out straight away. Delivery is quick too. Prices are...

Jason Garner

Next day delivery is not what they promised. After three days I got a refund, cancelled the order an

Next day delivery is not what they promised. After three days I got a refund, cancelled the order and walked down to the local pet shop to get what I needed

Andy Parkinson

Apart from the website which was a bit clumsy, the money gets snatched away quickly and efficiently

Apart from the website which was a bit clumsy, the money gets snatched away quickly and efficiently but the real deal is the speed at which our order was packed and delivered. Bloody amazing. Thank y...

Adrián Vargas

Plantas de gran calidad

Plantas de gran calidad, buen servicio.

Raúl I.

El pedido llego estupendamente…

El pedido llego estupendamente empaquetado y muy rápido, en 3 días para ser enviado a canarias, la planta de regalo (Staurogyne bihar ) y demás cosas estaban bien escogidas y había caracoles de todo t...

Elena Molina

Tarde y mal.

Mis pedidos han tardado dos semanas en entregar, han llegado peces muertos y los que han sobrevivido son alevines, nada que ver con lo que uno espera recibir. El servicio post-venta deja mucho que des...

Adriana G.

Peor imposible!!!

Peor imposible!!!Pésima atención al cliente pre-venta y post-venta. Cero comunicación e incumplimiento de plazos de entrega y encima, cuando se reclama el reembolso del pedido al no haberlo recibido,...

Isla

peces y plantas de gran calidad.

Rafael Gil

E echo varios pedidos a esta casa

E echo varios pedidos a esta casa, sobre todo de plantas, pero nunca de peces hasta ahora, las plantas en perfecto estado, pero los peces, dejan mucho que desear en cuanto a calidad precio, el envio y...

Amacraft1742

Waste time and money.

They send you to different domains charge you and keep you on the page waiting for an expert and never answer you. ٌWaste time and money.

Holden Wilson

Disgusted By This Website

Disgusted by this website. Encourages you to 'ask a question now!' all over the shop, assuring you that you will get a response from a veterinary professional. I came across this website as one of the...

Mitch R.

Initial issue but helpful answer in the end

I asked a question about cat flu and testing - I got a generic response from a vet tech which didn't remotely address the question! So, completely pointless service really. Don't bother, phone an actu...

EK

PetCoach NOT as great as they think

This service feels like a scam, in my opinion. At the start, they don't really give enough characters on their question form to properly explain things and then their "experts" give generic non-answer...

Asher L.

Bad Service, No Advice

The company charges low rates for conversations with vets. I wrote that my male cat was having difficulties with my landlord's female cat. The first vet asked a question in the chat, then disappeare...

FreeGame50060

Shame on me for using them. But they proved to be a "Stand Up" Company

This is an update of my original PetCoach review.I originally gave them a 1. They deserved it, although, admittedly, my biggest takeaway was my having made the decision to use them in the first place....

Gunner

This is the best dog site on the…

This is the best dog site on the internet. Information is well researched, up to date with the latest information, and well documented.