Ryan Isaacson

Fairly decent shipping speed and the couches have since held up well. Took a little time to get all

Fairly decent shipping speed and the couches have since held up well. Took a little time to get all the corners to pop up but overall was happy with the purchase and the product!

Steve Mortillaro

Welaxhome fights / refuses to offer refunds

I tried to cancel an order I made in error and now the company is fighting processing of the credit card refund even though the merchandise (sofa) never shipped! They keep delaying asking if I want to...

customer

Fantastic customer service

Fantastic customer service. I received a chair with some minor manufacturing defects and they offered to replace the parts of the chair with the manufacturing defects, or refund the chair entirely. Mo...

Carly Cooper

Bought this during the sale and I’m…

Bought this during the sale and I’m mostly happy with it. The orange color looks great and it fits my space well. It’s comfy, but a bit firmer than I expected and took some time to fully expand. Deliv...

Fool me once, won’t be fooled

Scammed

I purchased from this company under the impression I was taking advantage of a Black Friday promotion only to find out I was scammed like many others. No one received 50% off their purchased as promis...

Carla T.

Comfortable

I needed a chair to handle the weight of any member of my family which include some who are over 300 pounds. I am 200+ and this chair holds me with no problems. No squeaking. No wobbling. No problem....

Henry Miller

Exactly what I wanted and the purchase…

Exactly what I wanted and the purchase and delivery was simple and efficient.Thanks

TX Rancher

Worth every penny

Worth every penny! Makes spraying more accurate & easier. Highly recommend.

John K.

Too long to process

Wish I could rate you higher but the order took entirely TOO LONG to process and arrive. Otherwise, everything was fine. - John

Arthur Woodell

Very reasonable prices

Very reasonable prices, good quality & fast delivery.

William Albright

Worked great

Worked great. Was just what I needed. great product.

MG

Very prompt shipping

Jo Urquhart

The chairs we bought look even better in person & very sturdy. We ordered 2 sets, unfortunately the

The chairs we bought look even better in person & very sturdy. We ordered 2 sets, unfortunately the 2 boxes had been damaged & damaged one chair in each box. Temple & Webster were fantasti...

Dylan Howes

Bought a record player from them and it did not work, submitted a return via the website and they ne

Bought a record player from them and it did not work, submitted a return via the website and they never got back to me so I followed up with a email and still have not heard back from them. Don’t thin...

Heather McLean

Utterly useless company. Ordered dining chairs; they arrived with parts missing; contacted the custo

Utterly useless company. Ordered dining chairs; they arrived with parts missing; contacted the customer service people several times over two weeks, polite emails in an attempt to get assistance. No r...

James Patrick -Singer

I ordered in December. They didn’t contact me or update me with anything they were doing. After I sp

I ordered in December. They didn’t contact me or update me with anything they were doing. After I spent so much time with their pathetic Ai chat I was told it would deliver on the 9th. It still hasn’t...

Josina Lutchumon

Ordered a mattress and got informed on due date that it was out of stock. Next delivery 5 weeks afte

Ordered a mattress and got informed on due date that it was out of stock. Next delivery 5 weeks after with no certainty. Temple and webster are marketing and selling products they do not have in wareh...

John Angelopoulos

We ordered a couch from Temple & webster that showed as in stock with a 2 day dispatch. 8 days later

We ordered a couch from Temple & webster that showed as in stock with a 2 day dispatch. 8 days later still hasnt been dispatched. We spoke with them and they said they would check with the warehou...

Omer Ben Salah

Very solid experience overall. The team was responsive and helped me choose finishes that would work

Very solid experience overall. The team was responsive and helped me choose finishes that would work with my space. Delivery took some time, but that was expected since it was custom made. The quality...

Kyra Butler

Impressive Support for Customization Inquiries

I contacted the company via email with some questions regarding the customization of a coffee table. To my surprise, I received a response almost immediately — their team replied within minutes, even...

Destiny

Disappointed Purchase

I recently bought this floor lamp online, and unfortunately, it didn't live up to my expectations. The pictures showcased a sleek and modern design, but what I received looked cheap and poorly made. D...

NH

Service here is next level

Service here is next level! I had a few question about their product- called them and the guy on the phone was so patient and helpful.

Will Foster

Their stuff is legit

Their stuff is legit! Each piece feels like it's built to last a lifetime. So solid had to get my whole family to move the dining table! The chair was easy and no assembly required really. Delivery wa...

_Alex_PvP_

Not bad but

So, I had my heart set on this sofa but it was sold out. But their online support helped me preorder a custom one in the same style. 2 month wait but worth it.

DavidRabanedo

Poor service

I haven’t gotten my flag it’s been 3 weeks since I ordered it and nothing back from support as to why my flag hasn’t been shipped or where it is

Damian Bell

This is my 2nd order here

This is my 2nd order here. They do a great job and have a lot of products to choose from. Was very happy with my first order... looking forward to this one!

Violet Wilson

I ordered a custom car ornament and it…

I ordered a custom car ornament and it was perfect! The best gift ever!

Des P.

Items outside the box.

The items you sell are items you don’t see everyday. They are different in a unique way. They hit home with the truth and as the saying goes the truth will set you free. Keep up the great work Moot...

Bruno Parker

EXCELLENT SITE!

Excellent Site!…Easy to Navigate and finalize my purchase! Thank You!

Rosie A.

Slowest shipping ever

Emailed me asking for a review before my item has even shipped. It’s been over a week, don’t expect me to ever come back.

Amy Henery

Would like to start with a positive. Denise- sales lady. Was second to none the best! Helpful, frien

Would like to start with a positive. Denise- sales lady. Was second to none the best! Helpful, friendly and approachable. Denise was amazing. Listened to everything we wanted and allowed us time to th...

Frank Butler

Recently got a mattress from a seller, truly fantastic comfort!

I just received a mattress from a seller, and it's absolutely fantastic! It's so comfortable that I've had the best nights of sleep in years. The support team was exceptional and very helpful througho...

Faith Fisher

i got a 2 and 3 seater sofa about 9…

i got a 2 and 3 seater sofa about 9 month ago payed alot off money ot them and now the sofa have got rips in them the 2 seater no1 really go on it and the has got rips I got picture and when down t...

Lina Reed

Terrible service

I spent almost £2000 in store on 3 beds and they were all delivered in bits. I now have to try and find someone to help me assemble them and hope they are ok. I might just as well have ordered them...

Oliver Price

Great experience

Great experience, the staff are really helpful. Came in for a 3 seater sofa and they managed to deliver it same day and set it up for me. Will definitely be coming back!

Toddy A.

Chris was really helpful

Chris was really helpful. Amazing customer service.

A

Ok so im throughly pleased with my 50th anniversary OTF knife BUT it took longer than I thought to g

Ok so im throughly pleased with my 50th anniversary OTF knife BUT it took longer than I thought to get to me. At one point I thought it was lost in shipping so I emailed them and they sent me an up-to...

CHRIS ALBRITTON

I ordered a knife over a month ago. At purchase time I was told it would deliver in 8-14 days. It ha

I ordered a knife over a month ago. At purchase time I was told it would deliver in 8-14 days. It has been over a month and of course you can’t speak with anyone on the phone it’s all by email. Don’t...

Alejandro Ramirez

I want to give a major shout out to Charlotte with customer service and her team. I was having a pro

I want to give a major shout out to Charlotte with customer service and her team. I was having a problem with my ordered and she really helped me out. Not only trying to correct the situation but for...

Roxanne Peterson

Top notch customer service

Kay Mezerowski

quick resolution

Although there was damage they quickly are solving it to my satisfaction. So am very happy with the product.

Barbara Williams

Great Service

I had a problem with an item broken in shipping. I reported this to store and they replaced item promptly. Love my baking set.

alex stevenson

Absolutely disgusting there showroom mattress are dirty stained especially in Osborne park . Bed she

Absolutely disgusting there showroom mattress are dirty stained especially in Osborne park . Bed sheets have been invented you know and the customer service hahaha don’t make me laugh they are rude an...

Tara M

BEWARE BUYERS: FALSE ADVERTISING Added 2 items to my cart, and upon checkout, prices increased on t

BEWARE BUYERS: FALSE ADVERTISING Added 2 items to my cart, and upon checkout, prices increased on the items. Contacted their online team and they said “prices are subject to change without prior noti...

Jaclyn Thorburn

An item I purchased came in two boxes both on different days, they delivered half the item and anoth

An item I purchased came in two boxes both on different days, they delivered half the item and another half of a completely different item I never purchased. It’s been a month of back and forth with f...

Wally Bell

Regret not checking reviews before my mattress purchase.

I regret not reviewing feedback before purchasing a mattress from the company. It's now been 15 days with no delivery. I've attempted to reach out multiple times without any success. The tracking info...

chatmallo93

This deserves a no star rating!!!

This deserves a no star rating!!!DO NOT buy from Fantastic Furniture online!No customer service, you might as well talk to yourself as you don't receive a reply. Multiple calls with no call backs and...

MattIssxd

I have not rec'd my delivery

I have not rec'd my delivery, I have rang them 4 times was told by machIne to press 1 for a call back NEVER HAPENED, I waited for 20 minutes no answer.I send 2 messages & 1 email no answer.I am now go...

Abi

Tom is truly professional. I compared several companies and found that they were all offering the sa

Tom is truly professional. I compared several companies and found that they were all offering the same products, but The Flooring Guys had the most competitive prices. Great service and excellent valu...

Debra Austin-flood

The communication is good throughout tracking. They are very competitive with prices. The rug is a l

The communication is good throughout tracking. They are very competitive with prices. The rug is a little slippy on my tiles so I bought some carpets grips to hold it in place. The rug is of good qual...

Jodi Wright

Defective product and unresponsive support

I encountered a manufacturing defect right after installation and promptly informed the support team, who assured me they would resolve the issue but took no action (evidence available). Installation...

Rebecca T.

Delivered within time .Well packed

Delivered within time .Well packed Good quality rug looking just as good as it did on the web . Thank you

Flynn Morgan

Very efficient and received the item…

Very efficient and received the item ASAP,

Stevie Clark

Poor service

I still have not received my rug 3 weeks after purchasing it. Customer service was unhelpful and didn't want to know about it. I paid insuranceVery poor service!

Laura Wyse

AMAZING!!

I never write reviews but I definitely will on this! Have to say I was skeptical about the bed but it came in less than a week!! Linas came and assembled it and he’s the nicest man!! Had it up in no t...

Ziada Ingabire

The driver (Linas) who delivered the…

The driver (Linas) who delivered the items was very polite and accommodating. The mattress is great. I like the bed too. I recommend Autumn blue for your choice of bed.

customer

Ordered 2 beds

Ordered 2 beds, very easy and fast delivery.The delivery man Linas, brought the beds inside by him self, the parts was heavy and masive, nothing to complain just happy about him.Really appreciate his...

Lisa Boshell

EXCELLENT

Linas delivered and assembled my bed and I couldn’t be happier with the service. He arrived on time, worked quickly and carefully, and made sure everything was assembled properly before leaving. He wa...

Lisa

Excellent

Linas delivered and assembled our bed and did an excellent job. He was punctual, professional, and very friendly throughout. The bed was put together quickly and with great care, and everything was le...

Claire Clancy

I was anxious that my new bed wouldn’t…

I was anxious that my new bed wouldn’t be delivered before Christmas but it was delivered only a few days after I ordered it as they said it would be. The bed is really nice and looks just the same as...

Nathan Wade

Always quick delivery and good quality.

Talia

The ease of use

Nina

Very easy experience.

MaxitoH79

Funny that you would ask me to do a…

Funny that you would ask me to do a review for a product I ordered a month ago but still haven't received. I also got no notifucation from the company that the product was delayed. Only after I called...

Curtis Cooper

This is our second order with New…

This is our second order with New Lighting. It was fast and easy. Shipped the next day. Order was correct. Wish all orders were this easy!

Noah Price

Who doesn't love 4Wall companies

Who doesn't love 4Wall companies. Simply the best!

Sue Haughey

Bought a beautiful carpet from these guys, at a very reasonable price. It is of the best quality too

Bought a beautiful carpet from these guys, at a very reasonable price. It is of the best quality too. From start to finish there was a great communication between ourselves. These people actually care...

Clive Morris

Second Purchase and Still Impressed

This is my second experience with the company; first, I purchased astro turf, which was fantastic, and now I've gotten vinyl flooring that is equally impressive. The website is user-friendly, and it c...

Mitch Cook

Exceptional Support and Quick Resolution

The assistance I received was outstanding. I mistakenly ordered the wrong size vinyl and reached out via email on a Sunday. To my surprise, someone responded that same day, even though it was outside...

BF

Easy sample request process

The process to request a sample was straightforward. Afterward, I chose my favorite carpet and underlay. It arrived quickly and in perfect condition. It looks wonderful at my lounge entrance.

customer

Ordered a carpet for my mom wow wow…

Ordered a carpet for my mom wow wow absolutely fantastic mom loves it definitely order again .

Mrs Mann

Highly recommend.

Every stage was easy and efficient from ordering samples to ordering and finally delivery. Highly recommend.

Isla D.

They never delivered my order

HL89

I do not recommend

I ordered a monthly subscription for my mom and for 3 months she received dying flowers in poor condition. The flowers lasted 2-3 days at most. Roses arrived brown around the edges of the petals, limp...

Whitney Harris

I decided to give these guys a shot…

I decided to give these guys a shot with a one time bouquet fro the wife. Although they advertise free shipping all over their site what they don't tell you is that shipping is $15 if you're doing a o...

Laurel Patterson

Love every detail about my monthly…

Love every detail about my monthly flowers! They always arrive fresh and if I ever need a date or address change their customer service team is always there to help me! Best flower subscription servic...

MS86

I received excellent customer service

I received excellent customer service! They were incredibly courteous and accommodating, making sure my flowers arrived when I needed them

Joe Ross

The website is simple to use

The website is simple to use. A good product selection. On time delivery. Excellent service for mailing presents to relatives and friends

kristin vetters

Perfect delivery for the products that i commended. Kind and clear delivery on the right moment. Ver

Perfect delivery for the products that i commended. Kind and clear delivery on the right moment. Very good products. I am a person with a high invalid. The delivery is so good, that the put the pakket...

Glynis

I ordered a wall decoration

I ordered a wall decoration. The customer service was amazing and the delivery very fast. I will buy more from Idecoratie and I can recommend this webshop!

Trevor Howard

Their customer service is very poor

Their customer service is very poor. No contact and when you try to reach them no answer or when you can expect your delivery. And they say before 4pm next day delivery but its not true. They should d...

IR46

Ordered a good looking lamp, they just dont deliver! ever!

Ordered a good looking lamp, knowing it would take 3 weeks to deliver, but it was a gift and it seemed worth it. Now... 13!!! weeks later still no lamp, every time I ask when delivery takes place, the...

LS

I am very satisfied with the service

Naomi Yang

👌🏾👌🏾👌🏾

Danielle

Exceptional XL Log Basket Purchase

I purchased an XL log basket after exploring various options online. This basket stands out in style, size, and cost-effectiveness. The quality is impressive, and the delivery was swift with excellent...

John Cook

Nice Baskets for a Good Price

The baskets were reasonably priced and delivered on time. We are delighted with the quality.

Jenny Rogers

Quick delivery

Quick delivery, quality product, exactly as portrayed.

Kelvin Turner

Attractive and functional linen basket

I was very pleased to find that a linen basket I had purchased many years ago was still available. I had really liked the basket as it was attractive and functional. Unfortunately, my rabbit also like...

Dragan61

Great product with excellent delivery

Lukas Hartmann

Looks good

Looks good , smells good and just as described.

Ella Cardenas

got what i ordered.

Pavel

what we wanted for the rite price

Grant Gardner

Everything arrived in perfect condition.

Debbie Wilson

Everytime I place a order

Everytime I place a order, all of my items arrive. I love it! The items are high quality....perfect!

Dina Fischer

Good product delivered timely

Nina

Just perfect love them

Raphael L.

Very impressive

Never heard of Icealpines before but very impressed. Plants arrived really well packed, with paper cups secured over the pots to protect the growth. Damp newspaper is a very resourceful and ecologica...

Algernon Scott

Excellent alpine specialist

This company offers a great selection of alpines, many of which are hard to find elsewhere online. My order arrived very quickly and in pristine condition - it's now enjoying the sunshine and flowerin...

Wally Coleman

Very impressed with quality of plants

Very impressed with quality of plants, packaging and prompt service. Have already recommended them to friends.

Louise Long

Excellent quality plants

I ordered 20 plants and each one was very healthy with a full root system. Since planting into a wall, these have all grown in well and are flowering beautifully. Each plant was labelled but I think t...

Kimberly Cooper

Excellent quality plants and a great selection

Excellent quality plants and a great price, very impressed. They were packed very well and arrived pristine and looking so healthy.Great selection of plants too

Muriel Walker

Perfect

Perfect little plants ingeniously packed and promptly delivered, and what a great value, it doesn't get better than that, thanks!

Hinko SIMEK

your site is complicated. i donot like your selling lamps without bulbs that are not standard and ca

your site is complicated. i donot like your selling lamps without bulbs that are not standard and cannot be found in regular shops. will stop buying from your website . bad practice.

thomaoc95

Ordered and delivered

Ordered and delivered - all fine, thanks.

Ultan C.

Great product

Great product. Good price. Fast delivery.

Sydney Taylor

Terrible after sale service

Terrible after sale service! The lamp was delivered within 7-10 days, which was ok and expected.Unfortunately, the lamp came with two small parts broken. I wrote a few emails, and contacted the compan...

EhrlicheMeinung66

Tip top

Alles war sehr gut

Rami Lundgren

fast- nice product

Shania H.

Lack of Transparency Regarding Shipping Costs

The company fails to inform customers that their products are shipped from Lithuania and that all import costs fall on the buyer, in addition to the product price. I have refused the item since it was...

Irene

Beautiful fabric

Not your fault, but my orders took 4 weeks to arrive - got caught in Christmas post! I love your products, they are beautiful quality. I've bought tablecloths to offer as wedding gifts and they have b...

Ethel C.

Good quality fabric, but my oder was sent to wrong address

Good quality fabric, relatively fast delivery, the only reason I put 3 stars is because the shop has put wrong address on the package and so my order could have been lost. Thanks to Fedex for giving m...

Avis Sanders

Item never arrived in California

I ordered Dec 16 and the shipping estimate indicated the item would arrive by Christmas in California. 6 weeks later, it still has not arrived. The confirmation number i was given was for the Netherla...

iSwoze_dmcPVP

Excellent quality but slow delivery time

My order took 3 weeks to arrive but after I contacted the company they were responsive and it was sent promptly. The dress is lovely and the quality is excellent and I am very happy with it. I just w...

Alexander

A satisfied customer

Our purchase did take a while to arrive as there was a delay in sending out the initial order, however, the company responded quickly to our complaint, and were then very communicative and helpful in...

Dana Rogers

New Key Faubs

The technician was pleasant and explained everything nicely showing us how to use the faub. It was a good experience

Tom Long

All went well

All went well. Our technician, Tim, was professional, courteous and patient in explaining the new system.

Clifford Foster

Ackerman Stella Consultant

Victor was the Ackerman Consultant assigned to me. He brought many years of experience to the table, which immediately put me at ease. He never over promised what he or Ackerman could do. He was alway...

Alexis Butler

Win- Win

The service person was on time, professional, courteous and very detailed. He offered us suggestions, recommendations and what would be the best situation based on what we wanted and what we had to wo...

Jaime

Ackerman used to be a good company but times have changed ...

Called to ask about changing service and got UNREAL numbers. I have been an Ackerman customer for over 15 years. I told the Customer Care person that I would be calling other companies to get quotes...

Lotty

Finally had 3 Ackerman people who…

Finally had 3 Ackerman people who listened to my problem and fixed it in 2 days. Upgrading was a problem for several months but these 3 folks were super. The tech who came really knew what he was doin...

Gerald Spina

Bought a db6620 chipper, box arrived missing several items. The box was crushed and had been opene

Bought a db6620 chipper, box arrived missing several items. The box was crushed and had been opened and taped back shut. When contacting customer service to request assistance, I kept getting messag...

Todd Thurston

Order#SH705659 Wanted to leave a quick review. Had to get a new friction wheel for my snowblower. Or

Order#SH705659 Wanted to leave a quick review. Had to get a new friction wheel for my snowblower. Ordered directly on their site so no need to make calls! As important, the cost was super cheap and af...

Kris Fillio

Powersmart are scammers, selling cheap Chinese garbage. When you try to return it they will use stal

Powersmart are scammers, selling cheap Chinese garbage. When you try to return it they will use stall tactics to send a message from Ai instead of a person asking for a bunch of crap when they know ex...

Marvin Clark

Very disappointing experience. Not recommended!

Very disappointing experience. I ordered a 21 inch gas snow blower, but it arrived over a week late and lacked several essential screws and knobs for assembly. After using my own hardware to put it to...

Cody

This company is garbage

This company is garbage. I ordered a lawnmower bag 1 week ago and it still hasnt even shipped. This is the saddest thing ive ever seen. Ive never had a business do something like this. Ive talked to 3...

Alexandria Raines

Would recommend this to anyone!

I bought the 21" 144cc Gas Push 2-in-1 Lawn Mower V8721C. I love that it is collapsible, comes with oil and spark plug tools, a side chute, and has a 2 yr warranty. I received it quickly and undamaged...

Michael Holliday

Excellent company with high quality products and customer service. Had an issue with a shower waste

Excellent company with high quality products and customer service. Had an issue with a shower waste cover and Taylor in customer services was excellent….friendly, understanding, professional and very...

Robert Urnest

lusso have some amazing products. You will be sure to find somthing you like. Their customer service

lusso have some amazing products. You will be sure to find somthing you like. Their customer service is excellent. Any questions I had they answered promptly. I needed to return an item and they wer...

Lisa Hetherington

Jacob was wonderful when we needed help with our boiling water tap. Nothing was too much trouble, af

Jacob was wonderful when we needed help with our boiling water tap. Nothing was too much trouble, after numerous emails he got everything sorted and is the reason we will keep shopping at Lusso. Thank...

MB

We ordered a kitchen sink tap which…

We ordered a kitchen sink tap which arrived within a few days of ordering. We did not fit the tap for a few weeks when we came to fit there was a part missing which we could have mislaid. Spoke to Lau...

Franklin Anderson

I am beyond delighted Lusso

I am beyond delighted with the Lusso products .. extraordinary quality I have my spa feel bathroom that will last for years .. the standard of these products surpass everything else .. if you want lux...

Shahaf Butler

Great service from Samanatha and Lusso Stone

Great service from the Lusso Stone team.... responsive to emails, helpful to break orders down into manageable parts, accommodating with delivery options and took ownership of my orders rather than be...

Bella Black

I would stay clear not honest company! I had a template appointment where everything except the dis

I would stay clear not honest company! I had a template appointment where everything except the dishwasher was fixed and level and the man refused claiming everything was unlevel or fixed. I was Cha...

Lucy Afsar

Terrible!! If you want to loose sleep and get depression then order with them! Unreliable, unprofess

Terrible!! If you want to loose sleep and get depression then order with them! Unreliable, unprofessional none to zero communication! I have missed 2 to 4 days of work waiting for them to deliver at t...

Sharon Waugh

Exceptional service & no one else could beat their price. Most companies quoted me double the price

Exceptional service & no one else could beat their price. Most companies quoted me double the price I have paid for the same quality product. From the first call with sales to the product fitted...

Wendy Johnson

The most frustrating experience during our renovation

This has undoubtedly been the most frustrating experience of our entire renovation, leading to weeks of stress, wasted money, and significant delays. I first reached out to the company on 10/12/25 to...

Sandra Butler

Great service with prompt communication throughout the process.

Great service with prompt communication throughout the process. From ordering samples to the actual fitting, everything went smoothly. We encountered a problem with the sink when the fitters arrived,...

CA44

We are thrilled with our worktop!

We are thrilled with our worktop! There was a slight delay in the installation, but it was resolved quickly. I highly recommend the company for their stunning worktops and their showroom showcasing th...

Jacqueline Ngigi

​I recently purchased a Susteas Cold Press Juicer and have been very impressed. It is quiet, powerfu

​I recently purchased a Susteas Cold Press Juicer and have been very impressed. It is quiet, powerful, and produces high-quality juice with very dry pulp. ​What truly sets this company apart, however,...

Liz K

This was purchased on Amazon. I’ve been really happy with this rotary cheese grater. It’s easy to us

This was purchased on Amazon. I’ve been really happy with this rotary cheese grater. It’s easy to use, the suction base holds well, and the five blades make quick work of cheese and veggies. TikTok re...

CallMe_Youyou

The 3-day 'delivery' claim is misleading.

The 3-day 'delivery' assertion is deceptive. They consider delivery as just preparing the package for pickup by the freight service, rather than actual shipping. I tried to contact for assistance but...

VP

Still waiting for my order.

I still haven't received it.

Eva de Boer

Item never received

I never received my item; it's been two weeks already.

Persis

User-friendly website

The website is user-friendly, and the price was excellent.

Epp Jaanimets

It seems quite shameless that you do not respond to any letter, but also to the complaint submitted

It seems quite shameless that you do not respond to any letter, but also to the complaint submitted on the website. You send the cabinet doors in such a way that I have to be psychic to be able to ins...

Sofi V.

website has bugs in payment

NM31

I marked the buyer address and the…

I marked the buyer address and the delivery address. These were different. But unfortunally the delivery was on buyer place.

Enid Bell

Very prompt service and fast delivery

Very prompt service and fast delivery! Attractive prices vs quality! Thank you, VidaXL!

ER4

Very good.

Very good. Very fast delivery.

Trent Bell

Your service was excellent,Keep…

Your service was excellent,Keep going.Do not expect so long reviews.Trust yourself , you are really good with positive potential.

David Haskins

Fantastic store, could hardly choose a suite with all the choice. Very well laid out easy to navigat

Fantastic store, could hardly choose a suite with all the choice. Very well laid out easy to navigate and great staff. We spent two hours there, and were helped in many ways by Samantha, whose knowled...

Rafe Wilson

An amazing visit. We loved our time spent in the store (so many options)

An amazing visit. We loved our time spent in the store (so many options). The staff were supportive without being intrusive, and when we finally made our decision, the representative was exceptionally...

Jaylon P.

Exceptional support throughout the process

The representative was extremely helpful via email, initially providing samples and then assisting me in selecting a beautiful sofa once I visited the shop. The atmosphere in the store was relaxed and...

Yasmin Johnson

Exceptional service from a wonderful team

This is a fantastic company to work with, especially thanks to a very polite and professional representative who was incredibly helpful. I would gladly give her a glowing recommendation. Thank you for...

Davy R.

The service at Russell Dean from both…

The service at Russell Dean from both Miriam and Laura was outstanding. Miriam and Laura are very approachable friendly and helpfull.

Penelope Lewis

My wife and I visited the Russell Dean…

My wife and I visited the Russell Dean showroom to look for a new 3 piece suite, we were impressed with the choice on display, and liked one made by vale, we spoke to Josh who was very helpful with ad...

Kimberly Jasmine

The Denza sideboard ticked all the boxes on paper and it doesn't disappoint. Delivery took 3 weeks b

The Denza sideboard ticked all the boxes on paper and it doesn't disappoint. Delivery took 3 weeks but we were aware that it could take between 2-4 weeks so we would happily purchase from this company...

Miles Hurley

The reviews are accurate

The reviews are accurate. This company sold me a shelf for £200 which I then found was out of stock. I’ve been chasing a refund for well over a month and still struggling to get a reply from them. All...

Jo

I wish I could give more stars but....

I wish I could give more stars but sadly can't. We ordered a chair 5 weeks ago. After several emails to which no response and a few calls to find out what is happening we got so fed up we cancelled wi...

andrew sheridan

Have I been scammed?

Have I been scammed? Payment taken but no further communication. No response to emails and messages. It's only been just over a week but I would have expected some update and replies to my emails.

Shahd Al-Azzawi

I’m really happy with my purchase and…

I’m really happy with my purchase and overall experience. The company offered the best price I could find for a product that was quite hard to source elsewhere. Customer service was excellent – they r...

J.S

AVOID! Still waiting on £412.50 refund!

Order cancelled and refund confirmed on the 21st October. I still have NOT received the money back - emails go unanswered, calls don't connect. £412.50 out of pocket - totally unacceptable - happy to...

Mildred Carter

Great place to buy LED Mirror

Great place to buy LED MirrorBought LED Mirror from this website last month with better price than homedepot. The mirror's quality is very good. Shipping is free and fast.

Skyler Sanders

The best product and fast shipping

The best product and fast shipping

Ambrose Anderson

Scammers!!

This company is exceptionally untrustworthy. They are based in China so take 24hours to respond to any questions. They hooked us in with an offer for a very large order of timber slat panels only to t...

Cora Ruiz

Great product and quick shipping

Vilma Parker

They are light weight and manageable to…

They are light weight and manageable to hang.

Trisha Walker

Great looking product

Great looking product. But it is weird that there was no info on the box to make it convenient to order. I had to get on my credit card app to see who I bought the samples from. Other than that 5 star...

Sue Bruno

South London Tile Doctor did a fantastic job cleaning tiles, grout and floor tiles in both my bathro

South London Tile Doctor did a fantastic job cleaning tiles, grout and floor tiles in both my bathroom and shower room. Suzanna and her coworker were punctual, polite and friendly, they explained ever...

Shauny Tron Delaney

Purchased several products after spending hours doing research. Cleaners are decent stuff. Sealers a

Purchased several products after spending hours doing research. Cleaners are decent stuff. Sealers are no good. Contact support with images of sealer leaving wet looking patches, only to be told to bu...

Natalie Mason

Great result

Tile Doctor were helpful all the way through the process, our oyster slate floor looks amazing. Chris did a great job. Thank you 🤩

JUDY

Our 100+ year old tiles look like new. …

Really good cleaning products used expertly by Andrew our local Tile Doctor. Would wholeheartedly recommend.

Liz Cornell

Removed large red wine stain Portuguese limestone fireplace

Steve was very good at communicating and Tile Doctor as a company were also very good at letting me know what was happening. We had spilled red wine on our Portuguese limestone fireplace. So it was a...

Andrew Robb

First class contract from ordering to…

First class contract from ordering to delivery as always

Hugh Clark

Mixed feelings about the bedding quality

I typically adore the company, as everything appears stunning and of high quality upon arrival, but I've encountered issues with their bedding specifically. I purchased a duvet cover with blue piping,...

MF

Disappointed with the material despite the sale

I discovered a fan that appealed to me on a certain website, and it was priced about 300 less than usual due to holiday promotions, bringing it to around 1,000. However, I was let down to find that th...

Luca Christensen

Luxury bedding at its finest

MB68

Serena & Lily products are not only fabulous their service is impeccable.

Serena & Lily products are not only fashionable they are high quality and reasonably priced considering the quality. My order was processed timely and received on schedule. I couldn't be happier.

GL

Beautiful

Everything i get from you is beautiful and well made. Thank you

Toddy B.

I’ve ordered from Serena and Lily…

I’ve ordered from Serena and Lily several times! Great quality and fantastic customer service!