Jana Patterson

Exceptional Customer Service Experience

The customer service I received was outstanding; all my questions were thoroughly answered and the representative was friendly. By the end of the call, I felt very assured about my issue and learned h...

Madison H.

Truly fast and efficient assistance

I experienced truly fast and efficient assistance today. I informed the representative about my hidden disability, which often makes the payment breakdown confusing for me. Immediately, she offered he...

Paris

Avoid at all costs.

This company is one of the most unprofessional companies I have dealt with, from The outset they broke GDPR by sending my details to all residents in the block via email. Set ridiculous pricing and st...

Emma

Lisa gregory was fantastic

Lisa gregory was fantastic, responses always prompt and clear and every query dealt with. would highly recommend Ginger Energy

Alfred Kelly

Request for Water & Electricity Usage Report

I recently requested my electricity and water usage from GingerEnergy. Within 2 working days, they sent me a few descriptions and graph regarding my water & electricity usage. I was incredibly happy w...

Josiah Walker

Ginger energy have taken over my…

Ginger energy have taken over my billing for tenants, and sorted a great supplier rate, extremely knowledgeable and friendly staff, wish I had been recommended to them years ago.

Devon

Consistently excellent service for my boiler

For many years, the technician has been maintaining my boiler, and it has consistently been a wonderful experience. His professionalism, polite attitude, and friendly approach make every interaction e...

Flayerklix

Fantastic value

Fantastic value. Reliable service. I wouldn't use anyone else.

Taloce117

Excellent service and price

Excellent service and price, would highly recommend!

JC

Efficient and timely

We always get a timely reminder from Craggs to check our tank before busy times. This time we were quoted a fairly good price, oil delivered on time as alerted by text, and the guy called at the door...

Edmund Reed

Fast delivery and went above and beyond

Came to the rescue with a next day delivery, when we moved into our house as it had been left nearly empty by the previous occupants.Also checked our tank for us and confirmed we have got a leak that...

Sophia B.

Amazing customer service again from AJ

Amazing customer service again from AJ. We ran out of oil unexpectedly due to a faulty gauge and AJ went above and beyond to organise a same day delivery for us despite it being the Christmas/NY holid...

Chris Fairbrother

The staff (Bernard stands out) are always cheerful, friendly and knowledgeable. They all bend over b

The staff (Bernard stands out) are always cheerful, friendly and knowledgeable. They all bend over backwards to help rectify any errors found in the system. I had a power cut which we discovered had c...

Dave Ward

As a solar PV installer recently switching to installing Fox systems I was impressed with their prod

As a solar PV installer recently switching to installing Fox systems I was impressed with their products and technical back up. All was well until I had an issue with a battery disconnecting from a s...

Talitha Coleman

Exceptional support during connection issues

We experienced a brief disconnection and reached out to the support team via email. Within minutes, I received assistance. I had to contact them again due to ongoing connection problems, and a represe...

Shaba

It was a pleasure speaking to Lewis…

It was a pleasure speaking to Lewis today. Such a polite and knowledgeable person who couldn't go out of his way to assist me.

Brian Oakley

Great Support

I'm new to FOX but recently installed storage batteries to reduce energy costs. FOX have a good App to help with control of the system which alerted me to a Battery Management System fault. A phone ca...

adam

excellent after care

I had an issue with a fox ess 2.6 v2 battery that had been bumped , i took it to the coventry service/training dept on monday explaining i needed it checking and inspecting, they did this and even rep...

Cole Howard

Constantly steal high amounts of money…

Constantly steal high amounts of money from our account. Apartment shut down for 2 years due to Covid, yet they've been stealing up to EUR400 per month from us. Fighting with them now to get money b...

Mira

Avoid at all costs

Avoid at all costs. My father passed away and I have since been trying constantly to contact them to pay the oustanding bills. I call and get passed about as soon as I ask for an English speaking pers...

Cristian

Same cowboys (Endesa)

Same cowboys (Endesa) , different horse.Mismos vaqueros (Endesa), diferentes caballos.Been waiting for a refund for two years.Llevo dos años esperando un reembolso.

Infatigable

These people are ruining me

I have been waiting for a resolution for almost three years now. Not one bill is correct - they send me bills for my neighbour’s meter and refuse to change it — and they have drained my bank account....

Holbrook Kelly

Tried to cancel by email and telephone…

Tried to cancel by email and telephone but does not work since no english support. Got referred to the customer portal but impossible to reset password since no reset email is getting sent out.They ar...

Dorian Butler

Corruption at its finest

They have sent me another notice that they are going to cut off my electricity, yet they have been billing me for my neighbour’s bills for the last four years. I have made hundreds of complaints. I ev...

Jerry Wulf

I can't believe anybody would have a bad Experience With Mr. Rooter .....Shawn came in and did such

I can't believe anybody would have a bad Experience With Mr. Rooter .....Shawn came in and did such an excellent job finding the real problem with my drainage issues ... The price was excellent ... Th...

Andy de Man

I called Mr. Rooter to get a new sewer line flushed and camera inspected for my client. I requested

I called Mr. Rooter to get a new sewer line flushed and camera inspected for my client. I requested a robot camera as they were a larger diameter pipe but was assured that a standard push camera would...

CP79

Plumber Philip was great ,helpful and…

Plumber Philip was great ,helpful and courteous to our needs. Snaking out unknown backup plumbing. He found source was outside home and part of HOA.He even went and spoke with HOA with my husband. Alt...

Martin Price

Scammers

The service tech that came out was a scammer looking to overcharge for service. I had water hammering in my house and he said to change the fill values on 2 toilets for $325 if that doesn't do it to a...

Tonja C.

I would give it zero stars

I would give it zero stars, but at least they showed up. I looked at some of the reviews and it seems there's a commonality..they are scammers andunfortunately, they probably know the law and can get...

Humphrey Howard

Mr Rooter is great!

Mr. Rooter Plumbing in Camp Verde was fantastic. Called them and got an appointment within the hour. Taylor and Dustin were fantastic service professionals. They answered all my questions and provided...

Ka Chun Law

My unpleasant experience began when I contacted EDF Energy back on 6 March 2026 to request for copy

My unpleasant experience began when I contacted EDF Energy back on 6 March 2026 to request for copy of old energy bills for the period from September 2021 to December 2022 of my house. Notwithstandin...

Linda Clark

Exceeding Customer Service Expectations

Energy companies may not be favored right now, and I expect this to continue. My review centers on my experience with customer service, not on pricing or other issues. I needed to verify some details...

Bruna Silva

Charged 400£ in a month!

The worst Energy company out there! On top of already overcharging us for electricity each month, when we switched to another company, they charged us almost 400£ in what they claimed to be a “debt” t...

Djazzy5675

I wouldn't join EDF again if they paid…

I wouldn't join EDF again if they paid me. They don't even seem to have a complaints dept now so you just go round in a circle. Their ineptitude and unwillingness and Customer service line is ineffic...

Christine Jarvis

Billed for a house I do not own. Can't get any sense out of them

I sold my mother's house on 3rd October 2024, notified EDF and sent meter readings. (I have the email I sent with the attachments). They settled the final account with me as her executor (she was i...

Andrew Grant

Absolutely awful customer service.

Absolutely awful customer service.Try and call them about the unnecssary letters they send you and they keep you waiting and waiting and waiting to talk to a person. The automated service is not much...

Robert

20-Feb Install (McHugh)

I mean they just got installed so I can’t really comment on the savings but the guys were super nice and professional. The sales guy, Tommy, is really nice too. He always made sure we understood wha...

LS

So far so good

Professional planning and installation by well trained responsible workers. Will increase to five star as soon as we go online as planned.

Sky P.

Lexi Hamilton was very professional

Lexi Hamilton was very professional, knowledgeable and well spoken. We look forward to the installation of our solar panels.

Marie Taylor

I cant say enough good things about the…

I cant say enough good things about the team of folks who came out to do the installation..Not only were they kind and professional but they were also very informative. Our sales Rep Bryce stopped by...

DH45

My system isn't running yetyet!

My system isn't running yet. It was installed a couple of days ago. Waiting for the city to inspect and install a ground-rod!I talked to the "Vivint Solar Referral" Tech. Randy, J.. He was very helpfu...

Jason5791554

Jack is a good salesman was honest told…

Jack is a good salesman was honest told me what to expect kept me informed and continued to check on the progress of the job from start to finish. Think he gave me the best deal helped me set up my ph...

Lee S.

I contracted them and that is how they treat you after you pay...

Green energy Group has installed a solar panel system at my home. The following things happened after it was installed:1. Circuit breaker had to be replaced as it was not specified correctly2. Inverte...

Ian McCartney

I've recently applied for Charity Exemption of our Water Rates (for our organisation) and had numero

I've recently applied for Charity Exemption of our Water Rates (for our organisation) and had numerous contacts / dealings with Declan Drysdale from the Ayr office. I can only say that he has been exc...

Kaiser

My experience with Castle Water has been extremely stressful and disappointing. For a long time I p

My experience with Castle Water has been extremely stressful and disappointing. For a long time I paid my bills on time through direct debit without any issues. Unfortunately, my business suddenly be...

Liza Saatci

After many live chats, the issue I had with an invoice was finally resolved. Mr Lewis Dorward was qu

After many live chats, the issue I had with an invoice was finally resolved. Mr Lewis Dorward was quick, efficient and helpful in dealing with my problem.

havana yorulmaz

​"I had an issue with an incorrect email on my refund request form (CSREF0071428). Michelle Sek was

​"I had an issue with an incorrect email on my refund request form (CSREF0071428). Michelle Sek was incredibly helpful during our live chat. She quickly updated my contact details and processed my ref...

Марьяна Хоконова

I wanted to leave a positive review for the Castle Water support team. I had an issue with setting u

I wanted to leave a positive review for the Castle Water support team. I had an issue with setting up a second unit under my business acount, Niamh Dempsey resolved it extremely quickly. was very hel...

Keryl Goffe

Christmas Talbot took my call within minutes online. I explained my issue and he dealt with it promp

Christmas Talbot took my call within minutes online. I explained my issue and he dealt with it promptly and confirmed. I could also download our conversation with gives further peace of mind. Thank y...

Nayer Mansour

Octopus stands out because they’ve managed to ditch the stiff, corporate persona typical of big util

Octopus stands out because they’ve managed to ditch the stiff, corporate persona typical of big utilities in favor of a tech-first, human-centric approach. Between their intuitive app, transparent bil...

Anne

Aneesa was extremely good at listening to my problem. She carefully checked all the information from

Aneesa was extremely good at listening to my problem. She carefully checked all the information from her end and after confirming with me that we both understood the issue, immediately sorted everythi...

Harriet Lloyd

I am with Octopus already for my electric. When we were due to purchase an electric car i had no ide

I am with Octopus already for my electric. When we were due to purchase an electric car i had no idea about the charger options. I went on to there website and there were lots of options to choose fro...

James

I been with Octopus Energy for a number of years and found them to be excellent in the way they comm

I been with Octopus Energy for a number of years and found them to be excellent in the way they communicate with myself. I am in the process of moving house and been in contact with Sindiswa from Octo...

Phil Davis

Just had my smart gas meter replaced by an excellent Ambassador for Octopus Energy, Ryan. He called

Just had my smart gas meter replaced by an excellent Ambassador for Octopus Energy, Ryan. He called to advise of arrival time, parked properly in an Octopus sign written van, introduced himself, expla...

Asif Ali Dar

Outstanding service from Octopus Energy. Molly was exceptional—professional, responsive, and genuine

Outstanding service from Octopus Energy. Molly was exceptional—professional, responsive, and genuinely supportive. She handled everything efficiently and made the whole experience smooth and stress-fr...

Andy Tweedale

A really seamless experience. Infinity handled our installation after applying through our Wiltshire

A really seamless experience. Infinity handled our installation after applying through our Wiltshire Council Solar Together scheme. I was very impressed with the communication and speed it all took pl...

Harvey Brooks

Outstanding Installation Team and Service

The installation team provided exceptional service, demonstrating politeness, helpfulness, and efficiency, along with clear explanations. They worked diligently throughout the day with a high level of...

Logan Baker

Installation was mostly smooth, with a minor connection issue.

The installation process was generally straightforward, but there was a small challenge with connecting the system. Since it is relatively new, it took a few attempts to resolve. The support team hand...

Davis Carter

Scaffolding gone at last

At last Scaffolding has now gone , so we can now enjoy our Solar experience, which we have been pleasantly surprised how well it performs even on dull wet days. And we feel we are doing our bit in a s...

Erin R.

Solar panel installation …

Very friendly and efficient service from Drew and Dave. They coped admirably with the unexpected wasps and they worked very hard. I would definitely recommend. Very pleased with the results.

CS51

Neat and professional job

Jordan and Noah came to do the electrical installation for our solar panels. It wasn't an easy job as the wires needed bringing across the house to the cupboard under the stairs. However Jordan took h...

Maitri Patel

CovaU a wizard! ⚡️ Team member worked hard magic and helped slash my electricity bill - super impres

CovaU a wizard! ⚡️ Team member worked hard magic and helped slash my electricity bill - super impressed with their expertise and tips! Highly recommend getting their help to cut costs and go green 🌿...

Rabiha Shirzad

The experience was great and Grace was really helpful and understanding she, helped me find better o

The experience was great and Grace was really helpful and understanding she, helped me find better offer and sort out my account. Really happy with her, thank you Grace ☺️

Dr Jose T Jacob

Today I had a really great experience with the CovaU chat support team. I hade inadvertently made an

Today I had a really great experience with the CovaU chat support team. I hade inadvertently made an error in my application for a new connection. I contacted the live chat support and the response wa...

Steve B

After having my bill analysed I found my existing plan should have been cheaper. I rang the support

After having my bill analysed I found my existing plan should have been cheaper. I rang the support line and the operator was very helpful in finding me a discounted rate. I look forward to seeing the...

Sam Devadason

Grace was extremely helpful - She went over the plan details and resolved questions I had cheerfully

Grace was extremely helpful - She went over the plan details and resolved questions I had cheerfully. She gave me the confidence to go ahead and sign up for the plan. Grace was knowledgeable and check...

Britt Lamb

Grace was extremely helpful and happy…

Grace was extremely helpful and happy with her service

LT6

Good service & good value for money

I have been a customer of Budget Thuis for 4+ years and I get my electricity, gas, mobile phones, land line 7 internet from them. They provide smooth and simple online service at a reasonable cost.

Miles

The electricity is sustainable

Bella Wilson

Solved. Unrightfully claiming early termination fee when no termination was requested

Contacted customer service because they claimed unrightfully an early termination fee on a contract that started 2 days ago. First customer service agent did not help and just dropped the chat. Second...

Marta Cook

My issue was addressed in no time.

My issue was addressed in no time.

Brilliana Ross

easy to use

easy to use, and have auto translate

ikersg

Nermien was very helpfull

Nermien was very helpfull, my issue was resolved in on time.

Francie Harris

Disappointed with the service and response

I rated this company one star due to their misleading practices. I reached out to customer support three times as instructed by a representative, but received no reply. After posting a negative review...

DA60

Lack of communication and lying about it

No notice of shut off claim that I should know because I know when the due date is, however Texas Law states I’m supposed to get a notice and they claim to send it to my email which I never got even t...

Mara Parker

I was referred and wish that I never…

I was referred and wish that I never switched over to this horrendous company. Can’t wait for my contract to end so I can leave! Terrible customer service, never a supervisor on shift. Every single mo...

GP67

they let someone open service under my…

they let someone open service under my account. now my bills are 800 a month and they were 200 or less. small claims here i come. imma ruin yall in court. no help from them. edit: Corporate called and...

Karin B.

Extremely high rate when the service is…

Extremely high rate when the service is hardly used

Merrilyn Howard

My electricity bill has doubled without explanation

I have never had a electricity bill over $600.00 Just be warned on this company . My home is 2100 sq ft and the average electricity bill $340 . I asked for review and no one ever gotten back to me as...

NSV VyBeZ

The company and system and employees are suck. All these reviews are not tru Hard to get services.

The company and system and employees are suck. All these reviews are not tru Hard to get services. The system is very bad compare what I have. For much cheaper and better services. Salemade his commi...

Jordy K.

Does NOT give you soft water

Do not buy this product if you want soft water. They use taglines like “manage your hard water problems” and “water softener alternative”. This is deceptive as this system does NOT soften the water. I...

Evelyn Ross

A healthier choice

My wife and I are very happy with our Lifesource Water System. The water taste much much better and is so much cleaner. Brian was great to work with and answered all of our questions throughout the pr...

mercenaire974

Great Water System!

The water in Folsom is okay but it’s very hard and has chlorine. Our new LifeSource water system changed that. The water is clean and filtered in every part of our home. We stopped using our hand held...

Leila B.

THE WORST-LIFE SOURCE

THE WORST! A company that does not know what it is doing! Didn’t turn on system for 4 months and gave us the run around as to what the problem was without physically checking it out. NOTHING they sai...

Mandy Taylor

the tech was on time and very friendly…

the tech was on time and very friendly and very efficient thank you