Rych B USPhils

Horrible service and company. They take over $700 a month from me and I hadn't filed any claims in a

Horrible service and company. They take over $700 a month from me and I hadn't filed any claims in almost 4 years then they deny me for a cancer screening with past cancer diagnosis. Retched people.

bethany ramos

Joining the chorus of voices to say that BCBS is one of many terrible insurance companies we have to

Joining the chorus of voices to say that BCBS is one of many terrible insurance companies we have to deal with in the US. I was referred to a pulmonologist, only informed of a $50 copay, then charged...

Tia Wang

My experience with this company was terrible. I called multiple times in one day, and every single t

My experience with this company was terrible. I called multiple times in one day, and every single time they hung up on me without resolving anything. This is by far the worst customer service I have...

Victoria Snyder

The WORST! Try to call them and get someone on the phone. yes, they will answer and you will give th

The WORST! Try to call them and get someone on the phone. yes, they will answer and you will give them your information, they will ask for a call back number in case you get disconnected and then afte...

Eric Ghanem

To even open the app you have to wait anywhere from 5 to 10 minutes. This is completely unacceptable

To even open the app you have to wait anywhere from 5 to 10 minutes. This is completely unacceptable for a business of their size. It almost feels as if they want to cause the customer to give up and...

Nicodemus Adams

Extremely poor service from the representative

The service provided by the representative was appalling; he simply instructed me to call the customer support number, and when I asked for the complete number, he abruptly ended the call. His demeano...

Nestor Baker

Highly Recommended

Highly Recommended! Brian is a great. Great service and very passionate.

Martina

I was nervous about switching plans

I was nervous about switching plans, but Brian walked me through everything step by step. The transition was seamless!

DS17

I’ve never worked with a company that…

I’ve never worked with a company that is this patient and dedicated. They answered all my questions, compared multiple plans, and found me the best deal. Their ongoing support is what sets them apart!

malostronger

The Ohio Medicare Plan team is…

The Ohio Medicare Plan team is fantastic! They don’t just sell you a plan and disappear - they offer continued support whenever you need it. That’s what makes them stand out!

Hedworth Butler

Choosing a Medicare plan felt…

Choosing a Medicare plan felt impossible before I contacted Ohio Medicare Plan. Now, I have the perfect coverage, and they are always available to answer my questions.

Wilma Kelly

Brian and his team were patient

Brian and his team were patient, knowledgeable, and truly invested in finding me the best Medicare plan. I felt like they genuinely cared about my needs!

Cynthia Saks

I had a great experience with my Agent, Janet Keith which started almost a year ago. She is very pr

I had a great experience with my Agent, Janet Keith which started almost a year ago. She is very professional. Confident and trustworthy. She shared facts and excellent advice. Thanks to her I feel...

Karen, the Good Kind

"The Medicare Family" licensed agent who helped me, Elisha Brewer, is professional, knowledgeable, t

"The Medicare Family" licensed agent who helped me, Elisha Brewer, is professional, knowledgeable, thorough, and extremely pleasant! The overall experience was smooth and positive. Whether you're just...

Lawton Kelly

Exceptional Support from My Medicare Contact

My representative for the Medicare services was incredibly helpful and empathetic in guiding me through the necessary steps during these confusing times. I wholeheartedly recommend their services.

ItzLinkTV

Exceptional Support Experience

I would rate this experience a solid 10 stars! The representative was punctual with the call, exceptionally knowledgeable, and the process moved along quicker than I anticipated while addressing all m...

Frederic

Exceptional Assistance in Securing Insurance

The representative provided outstanding support in helping me acquire Hospital Indemnity and Cancer Insurance. He addressed all my queries regarding each insurance type. In just a few minutes, I was a...

Ayshea3451

Highly recommend the service and representative

I highly recommend the service and the representative. They were very knowledgeable, helpful, and easy to contact. Messages were returned promptly. They made navigating the complexities of Medicare un...

Charity Nwakanma

Well, I said great on my review because Brenda Bee,got me cover yesterday I sounded desperate and he

Well, I said great on my review because Brenda Bee,got me cover yesterday I sounded desperate and he was able to get to my request abd today I have my request granted. I appreciate your good work

ET87

Mr James is exceptionally amazing.

Kelsey Rogers

To make sure you speak to an agent that takes the time out to find the best policy for you. Some of

The agent that helped me was so helpful and informative. I couldn't ask for anyone better to help me. He was very patient with me first of all. He was polite and spoke to me in a caring way. I re...

Imelda Bell

Good customer service

Jonathan hogue was very patient, very kind and answered all my questions. He also eased my mind. Thank you so much, Jonathan.

Vicary Walker

Jonathon Hogue

Jonathon Hogue was the person that helped. He was very pleasant and was so helpful. We need more people like Jonathan. I was very impressed with him

Ivor Wilson

The agent I spoke with was very helpful…

The agent I spoke with was very helpful informative & answered every question that I had and allowed me to ask you know many more questions that was necessary I believe he's an asset thank you

Angerp_13

Medicare Sign-up Experience

It is confusing and overwhelming when so many companies are sending info on supplemental plans, with that said, all of the info I received from Medicare was clear and concise. I did sign up 2 months...

Alisha Harris

The last communication with Medicare…

The last communication with Medicare was short - polite - to the point and very helpful - Thank you!

Jeb Foster

The best customer service representative ever

I had the great pleasure of speaking with Souan Thannao. Not only did she take care of the necessary business in an expeditious and professional manner, but she also did so in a way that made the whol...

Its_BrytZix

Does anyone care about customers anymore?

I received an explanation of benefits saying that the maximum a provider could bill me directly was $0.00; and yet the provider was billing me for these two items anyway. I talked to 3 separate "cust...

Myrtle

VERY INFORATIVE

VERY INFORATIVE. EASY TO UNDERSTAND AND HELPFUL.

Mia Nunez

Website was easy

Website was easy. No problems

AF

excellent mentor

excellent mentor, a person who knows how to impart and share his knowledge, teaches you the right tools! 100%excelente mentor, una persona que sabe impartir y compratir sus conocimiento, te enseña la...

Alicia Vega

Sencillamente fantastico

Me encantan sus entrenamientos, es rápido, directo y está abierto a cualquier pregunta, he participado en sus entrenamientos de Obama y suplentarios con Cigna y realmente siempre aporta alguna experie...

Alina

Excellente sus enseñanzas.

Alicia G.

Gracias por ser un mentor increíble

Gracias por ser un mentor increíble. ¡Eres amable en cada enfoque!Me animas a trabajar laboriosamente y soñar en grande. Estoy muy agradecida de tener un mentor genial como tú.

BuenaAtención93

Siempre atento y enfocado en su trabajo…

Siempre atento y enfocado en su trabajo , contamos con su apoyo un 100% es incansable y a cualquier pregunta siempre tiene la respuesta !! Gracias por compartir tu conocimiento con quien más lo necesi...

Elliot Vitale

El que mas sabe !!!

Serena P.

Extremely satisfied with the service, excellent coverage!

I am very pleased with the service; it offers outstanding coverage for a broader range of medications and practices compared to others. All at a comparable price. I had a conversation with the support...

Betsy K.

SCAM Horrible horrible "health…

SCAM Horrible horrible "health insurance". My account says I was reimbursed for a number of things that should be under the basic care however I never recieved the money. I cancelled my insurance and...

Harrison Parker

Horrible!!

Horrible!!! Absolutely terrible! All declarations are rejected without a good explanation. When you try to call, you wait for 20 minutes, then they say they will look into your case and ask you to sta...

Marissa Sanders

My claim was handled extremely quickly

My claim was handled extremely quickly. Within 3 working days I received a response, and the compensation. As a new client I wasn't sure what to expect, so this was a nice experience. Thumbs up!

Dwayne Bell

Avoid at all costs.

Absolutely, just absolutely ridiculously horrible.I do not want to explain the whole story because I've had to talk to five different people at this horrible customer service already over the past thr...

Jody

Rude to international customers

If you speak English don't choose them.....every time I call customer service with a simple question, asking politely and I speak in English, before I even finish my second sentence they hang up on me...

Almost Dr. Relle Foley

Phillip Picou was the best insurance agent I’ve ever spoken to. He was so kind and welcoming from th

Phillip Picou was the best insurance agent I’ve ever spoken to. He was so kind and welcoming from the time he answered the phone. Phillip made sure to accommodate me by sending text messages to confir...

Amanda Fierro

My insurance representative Phillip Picou was very patient with me he helped me pick the right insur

My insurance representative Phillip Picou was very patient with me he helped me pick the right insurance that I could afford and that's big with what we have today in the world with all that's going o...

Michelle Sanders

Exceptional Support During Enrollment

The representative has been incredibly supportive throughout the enrollment process and has also pointed out issues from previous enrollments, making this year’s benefits significantly better for me....

Jill

Exceptional Support from the Agent

The representative was fantastic, assisting me with the medical, dental, and vision plans. Truly the best agent I've encountered. She addressed all my questions and was incredibly kind and supportive....

Gogodude9

Frustrating Experience with Quoting Process

I completed all the necessary forms and indicated my need for Medicaid, yet I was given an outrageous quote. I expressed my inability to pay that amount and questioned the zero premium that was advert...

Benjamin Marshall

Jason Ayers

Service was great. Doing very well.

Emma holland

Had to call vitality today to unfortunately begin a claims process. Sue was extremely kind considera

Had to call vitality today to unfortunately begin a claims process. Sue was extremely kind considerate and empathetic, she put me at ease and explained the processes clearly so I understood what I nee...

Tru

So after my last review their complaint team called me not sure why but basically the same nonsense

So after my last review their complaint team called me not sure why but basically the same nonsense that my GP did not provide information, yet the first person said they needed the discharge summary...

Thira Bi

The person who took my call was very helpful and advised me every step of the way… Also was extremel

The person who took my call was very helpful and advised me every step of the way… Also was extremely helpful in finding my a consultant at the perfect time

Richard Collier

I had initially had issues with the partner app and found no method of chatting using the vitality a

I had initially had issues with the partner app and found no method of chatting using the vitality app. I then found the phone number and called. The person I spoke to was very helpful, professional a...

Monica Posca

Bev was kind, clear, and very well prepared. She answered all my questions clearly and gave me all t

Bev was kind, clear, and very well prepared. She answered all my questions clearly and gave me all the info I needed, explaining all the different scenarios. Now I know how to move forward. Thanks so...

Adam Windley

I’ve been a Vitality Health customer for many years now and have used their services on numerous occ

I’ve been a Vitality Health customer for many years now and have used their services on numerous occasions, and my overall experience has consistently been very positive. Whether it’s accessing healt...

Xayn

Whenever I had questions about the coverage, I could easily reach the customer service team not only

Whenever I had questions about the coverage, I could easily reach the customer service team not only through emails but also via their official WhatsApp. The team is very reactive, professional, and e...

Stevie Cooper

This is a scam

This is a scam. promises 5minutes for confirmation email and policy, been 3 hours and nothing, Money sure as hell went through though...

Jennifer M.

I accidentally booked an insurance…

I accidentally booked an insurance through Luma, later it was shown that I did not need it. I contacted the customer support and they refunded my money without any issues. A serious insurance company...

Sophie

Helpful company

Helpful, responsive, reliable insurance.

Pamela Howard

This insurance company invents a policy…

This insurance company invents a policy that if a hospital is not in their network you must first pay and then ask them for the money, which of course we already know will never come back. tired of th...

Tobi_393

I WILL NEVER USE LUMA AGAIN.

I WILL NEVER USE LUMA AGAIN.I RECOMMEND YOU DO NOT USE LUMA.CUSTOMER SERVICE REPS BASED IN VIETNAM DENIED CLAIMSBURIED IN PAGES OF FORMS TO DISSUADE CLAIMSI bought Luma Travel Insurance for an upcomin...

BS

Totally Useless

Totally Useless. They keep you on the phone for hours and dont resolve anything!They parrot the same incorrect info over and over and dont do anything to correct the info. They are a barrier to my ins...

Alexandria Adams

Terrible.

Terrible.. it’s unfortunate if your company insurance has this “middle man” you’ll never get anyone on the phone.. if you do after wasting hours of your time., they won’t know the answer.. try the liv...

MB22

This company (middle man) is a joke!

This company (middle man) is a joke!! I've been on hold forever just to update a family member on the plan. Why did the UC contract with this horrible company and create another layer to access care.

koli64

I have been trying to reach an…

I have been trying to reach an associate I originally worked with in June for 3 weeks now. Still NO response or call back. How can you leave 7 or 8 messages over 3 weeks and still nothing???

Leona

The worst experience ever for employees…

The worst experience ever for employees of a Healthcare company.Making us use Accolade was by far the most frustrating experience I have ever had as a consumer.We were all punished for working for a H...

Cary

Exceptional administrator with a responsive team

The administrator is outstanding, always accessible and quick to respond. The team is friendly and compassionate. My only concern was the food, which was quite poor: undercooked chicken, overcooked ve...

Manoj Varghese

Grade A+ service by Daynin for helping me find the right health insurance for me. He was very patien

Grade A+ service by Daynin for helping me find the right health insurance for me. He was very patient and generous with his time, and was not trying to pressure me to making a decision. He listened ve...

J

CLASS ACT START TO FINISH! To say Davidi is an asset to this organization is an understatement! Fro

CLASS ACT START TO FINISH! To say Davidi is an asset to this organization is an understatement! From start to finish Davidi was able to help us navigate through the process of changing insurers… it w...

Jaime White

Brandon was such a joy to work with in getting my family and I into a policy that works for us. He a

Brandon was such a joy to work with in getting my family and I into a policy that works for us. He answered all my questions with certainty. He made my stressful situation seem less stressful and that...

Jennifer Melendez

Edwin Cabrera was absolutely amazing. He answered every question and walked me through everything. H

Edwin Cabrera was absolutely amazing. He answered every question and walked me through everything. He made a rather stressful time for me, easy and stress free. Thank you for being so kind and friendl...

Karen Galileo

I contacted America First needing guidance on setting up Medicare etc. My patriotic love for our co

I contacted America First needing guidance on setting up Medicare etc. My patriotic love for our country and Donald J. Trump made this an easy choice. I was blessed by getting assigned to Brittany Pu...

Racheal B

I was really worried about finding an insurance company after getting kicked off my parents’ insuran

I was really worried about finding an insurance company after getting kicked off my parents’ insurance, and it felt like a huge weight was lifted off my shoulders when I found America First Healthcare...

GW

Helpful

HelpfulMe and the lovely lady behind the phone had a thorough breakdown of what i could and could not get

NH

Great experience and got what i needed

Grim_Stigandson

Jenna is lovely

Jenna was able to carry us through the long and winded process of finding the perfect plan for us and she did it perfectly

Margaret

The operator behind the line was reall…

The operator behind the line was really nice and kind, he secured us a deal and that’s all you can really ask for

Kitty B.

Lovely experience

Lovely experience, jamie helped us a lot to get through to aviva

Xavier W.

Concise and resourceful thanks for the…

Concise and resourceful thanks for the help.

Barbara Acevedo

I did not know nothing at all about Medicare if it was not for the knowledge able agent that worked

I did not know nothing at all about Medicare if it was not for the knowledge able agent that worked with me at eHealth I never would have understood anything an also about how to save money on premium...

Zander Beal

Christian Enriquez was very knowledgeable and extremely convincing. Also he was explaining everythin

Christian Enriquez was very knowledgeable and extremely convincing. Also he was explaining everything to my husband and I in English and in Spanish. He won our business. Also he explained absolutely e...

jeremy205682

Avoid hiring dishonest individuals.

A key issue is the need to stop employing dishonest people. My experience with this service started off well, but everything changed on January 1. I was fed numerous falsehoods, and now I find myself...

CR Stewart

Becca was very pleasant, patient and helpful in many ways. She was quite thorough in locating a plan

Becca was very pleasant, patient and helpful in many ways. She was quite thorough in locating a plan that fit my needs. She also assisted my wife to find a plan that met her needs too. Becca was very...

CH13

Exceptional Support from the Representative

The representative we interacted with was incredibly helpful, going above and beyond to meet our insurance needs. He dedicated a significant amount of time and showed great patience. Thank you so much...

DA90

Outstanding support from the representative

The experience was fantastic with the representative. I usually dislike handling insurance matters, but she was incredibly helpful. She explained everything in a manner that was easy for me to grasp....

Julie Grant

From the outset of renewing my membership after having a corporate one in 2024, it has been arduous

From the outset of renewing my membership after having a corporate one in 2024, it has been arduous to deal with them. I renewed in 2025, only due to the strenuous efforts by 1 employee but will not r...

Copernicus

Have been paying into them via work for 12 years. Never needed anything myself. My partner (who I ad

Have been paying into them via work for 12 years. Never needed anything myself. My partner (who I added to policy) had problems getting help until I complained and eventually warned them I will take l...

Jacqui Murray

Go with Bupa if you have a choice!! Been trying to double charge me excess for months because I had

Go with Bupa if you have a choice!! Been trying to double charge me excess for months because I had a mammogram and a consultant appointment on the same day.... Finally the hospital have stopped cha...

Ms Lisa

Cannot fault the exceptional service & attention to detail that this company offers. There is not

Cannot fault the exceptional service & attention to detail that this company offers. There is nothing that they do not offer the staff are on the ball cannot do enough for you. Excellent!!

Erman

When you send them a message in their system, you do not receive a reply. When you chat, they say th

When you send them a message in their system, you do not receive a reply. When you chat, they say that department does not reply to messages and you just need to call this number. Really, how can one...

Sally Ashford

When you phone for help the staff are always efficient, helpful and kind. They are always give you p

When you phone for help the staff are always efficient, helpful and kind. They are always give you plenty of help and guidance and make sure you understand. The staff are nice. The date is an approxim...

ChezpasQuoi

I'd give 10 stars if I could

For several years Medical Management of WNY has continued to provide me the expertise needed to assure the best possible cost vs coverage solution for my needs.

Madison Clark

So worth the small time investment!

Over the past few years Andrew and Lindsey have saved my wife and I hundreds, maybe thousands, of $$. As our health care needs change, they recommend the individual plans best suited for our specific...

Benedict Taylor

Andrew and Lyndsey are extremely…

Andrew and Lyndsey are extremely knowledgeable and experienced in the field of health insurance. They listen to your situation and work together to recommend how to navigate the health insurance syste...

SW12

EXTREMELY knowledgeable and helpful

Andrew and Lindsey have saved me thousands of dollars, Plus they did all the heavy lifting.They have been amazing in going through all the confusion about Medicare and finding me the best coverage. W...

Beresford R.

I had a change to my health and…

I had a change to my health and medication, met with Andrew and Lindsey and they both covered all of my options to where I understood everything before I left. They both are very knowledgeable, patien...

Bo Ross

Passionate and informative

It’s great to meet someone that is so passionate in his work to help others. Andrew was very informative on upcoming changes to our existing plan that it made our decision easier. He also advised us t...

Stacey Maguire

I found my contact with Medibank very informative and especially liked how the information that was

I found my contact with Medibank very informative and especially liked how the information that was relayed in the online chat was then emailed to me as a PDF along with other helpful information. The...

Nick Colangelo

I live 422km from hollwood hospital total travelled 822 km and your health fund , wll pay a maximu

I live 422km from hollwood hospital total travelled 822 km and your health fund , wll pay a maximum of 200 km. . It does not pay for country people to be in your health( medi bank private)

lainie carroll

IT IS ALMOST IMPOSSIBLE TO GET THROUGH ON THE TELEPHONE. YOU ARE 42ND IN THE LINE ETC. THE ONLINE CH

IT IS ALMOST IMPOSSIBLE TO GET THROUGH ON THE TELEPHONE. YOU ARE 42ND IN THE LINE ETC. THE ONLINE CHAT IS USELESS. MEDIBANK NEEDS TO IMPROVE THEIR LINES OF COMMUNICATION WITH THEIR CUSTOMERS. I HAVE B...

Allan Dowton

The hospital that I was admitted to did all the paperwork regarding claiming a benefit, all that was

The hospital that I was admitted to did all the paperwork regarding claiming a benefit, all that was required was for me to pay my excess. Also I was contacted by someone from Medibank before I was ad...

Rob beansdrawing

The main reason one has health insurance is to ensure ones health expenses are covered. To ensure th

The main reason one has health insurance is to ensure ones health expenses are covered. To ensure that you are covered policy holders need to notify and check with insurers. Here lies the problem. Hea...

Deepak Suri

I recently switched from Medibank to NIB because Medibank’s premiums had become too high. I had been

I recently switched from Medibank to NIB because Medibank’s premiums had become too high. I had been with Medibank since 2017, but in the transfer certificate they sent to NIB, they incorrectly listed...

Karlene Ross

She seemed to know what she was doing…

She seemed to know what she was doing and it didn't take that long

Kailey

Great Medicare Advantage experience

The woman I spoke with was very knowledgeable about all aspects of of the Medicare plans that were available. She took the time to educate me and give me the best options for the best plan for me.

SP89

Alexis knows the business

Alexis was very helpful and I found the Medigap plan I needed. She was quite knowledgeable and also gave me advice on saving more on my prescriptions. She never pressured me on my decision. It was a v...

TheSpeedy1299

Unrushed professionalism informative service…

My mother needed an advantage plan and is quite up in age so she need explanation. The representative was very kind and very professional and informative in helping Mother choose the best option for h...

Edith R.

You don’t have to work with people that call you.

The agent, Ron was very knowledgeable and took time to find the right plan for me. He was patient and kind. It was a pleasure working with such integrity. Hard to find now a days. I called him, instea...

inteur72

Very knowledgeable about the available…

Very knowledgeable about the available plans.

Pat Marchant

I have this through my employer so I submitted a claim for recent dental treatment. Provided a rece

I have this through my employer so I submitted a claim for recent dental treatment. Provided a receipt with the company name and address etc and the price. My claim has now been declined because the...

Peter Horncastle

Confusing app

Confusing app, help desk assumes you understand their processes and terminology, poorly linked to Bupa etcActual cash claims settlement reasonably quick once you've messaged to submit.

anjham akbar

Vey easy to use and good value

Vey easy to use and good value

Mr. Prasad Thewarapperuma

Claim

Quick respond

Jetha

Very easy and quick claiming procedure

Very easy and quick claiming procedure

Elnur Najafov

It is a great service and easy to use.

AP60

My Experience with Insurance Coverage for Emergencies

Greetings everyone. I had to rely on my insurance for emergencies, and here’s my review of how the service managed my cases. During my first two months in Bali, I encountered two incidents. 1. Scooter...

TM

Great CS

Great CS, cheap and payed out fully within a decent time. Such a nice team!!!

Demi Patterson

1) First 14 days is only emergency…

1) First 14 days is only emergency included in the coverage, which is a big deal, since you pretty much Genki company fights trying to save their money and make you justify if it is emergency. even if...

Xander Howard

Extremely convenient travel insurance

Extremely convenient travel insurance, especially for the inexperienced traveler. Genki is a refreshing experience among difficult travel arrangements such as visas.

Candy Powell

Great service with no competitors

Great service with no competitors for at least Italian travellers. The customer service as well is punctual and helpful.

Asher Carter

So far so good

So far so good, haven’t made a claim but very helpful customer support from my man Pedro!

Rosie Haas

The new GEHA obviously hires customer care employees who know nothing about the medical field. I use

The new GEHA obviously hires customer care employees who know nothing about the medical field. I used to be able to speak with knowledgeable personnel, but now across the board they have no working kn...

Roman Ross

Despite months of calls and escalations, GEHA Refuses!

Despite months of calls and escalations, GEHA Refuses!Despite months of calls and escalations, GEHA has refused to pay my $105 dental claim from Oct 2024. Their customer service failed to follow up or...

Clive Howard

GEHA is the worst insurance

I'm a retired GOV employee with 30 years experience and GEHA is by far the WORST insurance company. AVOID it all costs. Months to process claims, 0 communication, denials. They sent me a check on a c...

AF

GEHA Review and Processing Time is Terrible!!

I am writing to formally express my frustration regarding the excessive delays in the processing of my claim, which was submitted seven months ago and has yet to be reviewed or resolved. Despite multi...

Chas Fisher

Incompetency at its finest

I know it's stereotypical to say "I'd give 0 stars if I could," but genuinely, if I could take stars away from them for the headaches and mental breaks they have given me, I would. Working with them h...

PapitoChulo

GEHA= Beating your head against a wall

As with other complaints, something has changed and GEHA went from decent to TERRIBLE. The customer service people know nothing -- they can't do anything more than you can do yourself on the website/p...

Celestia Hughes

Kendra J took care of my problem…

Kendra J took care of my problem immediately! Such a joy to have customer service that actually helps their clients!

Hale Cooper

Wonderful customer service

Had a wonderful experience with Chris and Wendy. They made my experience a breeze. I feel truly taken care of. Wonderful customer service. I can’t thank you enough.Brigitte DeAngelis

RC_Roar21

Tina Krutenat from Boomer Benefits was…

Tina Krutenat from Boomer Benefits was fantastic! Friendly & professional. Thoroughly explains all the options I was interested in. I was not rushed in any way. Answered all my questions. A great asse...

Porter Patterson

Natasha did a great job investigating…

Natasha did a great job investigating my question. Boomer is outstanding to work with - I recommend to everybody I know enrolling in Medicare.

Nicole Johnson

Bill Warren from Boomer Benefits was…

Bill Warren from Boomer Benefits was extremely helpful! He explained everything from A-to-Z and he told me some of the laws that pertain to me in Connecticut and which would be the best plan for me. I...

Clara Taylor

Must Have Help

I have had various questions, I always talk to a helpful and kind person, and they straighten it all out for me. They know everything there is to know about Medicare and keep up with any changes.

Stephen Fletcher

I received my RSS statement in mid February 2025. I posted the option form back on the first of Marc

I received my RSS statement in mid February 2025. I posted the option form back on the first of March 2025, choosing option one for full final salary. Over one year later, I am still waiting for my pa...

Linda Williams

I believe it is law for me to receive a P60? So why am I not receiving one? Although I have them fro

I believe it is law for me to receive a P60? So why am I not receiving one? Although I have them from every year since starting work 39 years ago, the last I received from the Teachers Pension was 202...

Robert Duirs

Disturbingly inefficient and disorganised, it seems. Virtually impossible to gain access to their dr

Disturbingly inefficient and disorganised, it seems. Virtually impossible to gain access to their dreadful systems. Have had the same problems with these people every single year when needing to sort...

T.H

Pension transfer

My request for transferring an existing pension in to my Teachers Pension could not be completed using the online form. So I sent a message on the website which has had no response after several weeks...

Richard Sober

Capita and TPS are an absolute joke, Action needed

Like many others no response from messages, no acknowledgement of forms sent, no completion of task tracker to show anything is being processed. The service is a disgrace. when you try to phone you...

vincent cosgrove

Total joke so far

Total joke so far. impossible to reset password on website and I'm currently on hold waiting to be answered after 40 mins and counting.

Chuck Foster

Outstanding Service and Genuine Care

The representative is truly remarkable and shows genuine concern for clients. They went above and beyond to ensure everything was in order for me! I truly appreciate all the efforts made and look forw...

Chadwick Price

I had a great experience with GIL it’s…

I had a great experience with GIL it’s nothing that I ask of him he couldn’t fix it made sure I was able to get the right insurance to get meds because I couldn’t afford with the insurance I had I rea...

ikersg

A+ job and great guy

No B.S. Gil is a great guy and good at his job. He went above and beyond to help me get set up, to get my life back on track. He made a process that is frustrating, so easy and understanding. Gil did...

Clare

Gil is amazing

Gil is amazing, patient, professional, and prompt. He was able to find a policy that I could afford and have me enrolled all in one day. He was a pleasure to work with. I will continue to do business...

Carrie Ann Brooks

Mr Gil is the best .

Mr. Gil has help me obtain a health insurance when I didn’t know what health insurance to choose that wouldn’t drain my bank account .He walked me to the whole application process ,explained in detai...

TB88

Whooah! What a difference!

I'm writing this review on behalf of me and my mom. My mom has complicated health issues which makes getting the right health insurance difficult. We've worked with several agents in the past few mont...

Jaan Lazberg

Eerste verzoek: Ik wilde dat mijn verzekering startte in 2026. 2. Eerste fout: Ze starten de verzek

Eerste verzoek: Ik wilde dat mijn verzekering startte in 2026. 2. Eerste fout: Ze starten de verzekering in september 2025 en sturen me een factuur van bijna €1000, terwijl ik in die periode niet in...

Netty Wilson

CZ's Unfair Coverage: How They’re Avoiding Their Responsibilities and Leaving Me With a Huge Bill

I am beyond furious with CZ and how they’ve handled my claim. I’m scheduled for two critical surgeries—an ACL reconstruction and a meniscus repair—in my home country, not the Netherlands. According to...

BC

they are never reachable on phone

they are never reachable on phone. i had an issue to discuss but it s impossible to reach them . they rejected my claim for the hospital cost although in rejection claim letter there is no proper expl...

Fairfox95

Most discriminating insurance company…

Most discriminating insurance company ever. Applied for my partner insurance on 27 of September, today was on 7 October still no decision. Because she got no Dutch passport or verbvlijfskaart they sai...

Janey Clark

I am insured with CZ for more than 2…

I am insured with CZ for more than 2 years. So far I have had no problems (as I have never gotten sick). However, this summer I had severe pains in my lower stomach and my GP forwarded me to a gynecol...

StardRGamer29

CZ is the most opaque and dodgy…

CZ is the most opaque and dodgy insurance provider. they do not have customer service and very rude people who deflect responsibilities and will not give you straight answers. The lied to me about the...

Nate

Extremely dissatisfied with the recent service received.

I am extremely dissatisfied with the recent service I experienced. There was a significant delay in responding to my requests for pre-approval, and phone calls went unanswered. The changes to the poli...

RB47

Impossible to contact:

Impossible to contact:Well , they contacted me today, an hour and a half after leaving a message. Dead silence for the previous two weeksIt is clear that NIB has no intention to service it's client ba...

Montie Hughes

Don't bother wasting your time with NIB…

Don't bother wasting your time with NIB health insurance as they won't cover you anyway. Instead, they'll take 4 weeks to review your claim then turn it down at the last moment due to some "loop hole"...

Lexi R.

Terrible company

Terrible company. They take a month to review any claims and try to get out of paying for the slightest reason. They don’t answer the phone either. Go anywhere else for your health insurance but avoid...

RC25

If I could give ZERO I WOULD

If I could give ZERO I WOULD. Never again, I’m changing my health insurance. Sent all the the evidence of me going to a hospital for an emergency as I had kidney infection. Sent them 3 times same docu...

Donald Smith

NIB private health insurance rate hikes…

NIB private health insurance rate hikes for 2024 are advertised as being “on average” 4.1% yet top health cover appears to have increased by 8.2%? Yet the funds were only seeking a 6% increase approva...

AJ

THE BEST !!

I adore Jason . He is the kindest and most helpful agent I have ever found.This is a man who honestly cares about his clients and goes out of his way to make sure they are well taken care of with thei...

Niles Bell

Excellent agent

Jason was referred to me by a co worker over 10 years ago. He is knowledgable about the current products available and has always been super responsive to reply and advise as our needs have changed ov...

Ketan80053

Jason is very knowledgeable & thorough

Jason is very knowledgeable & thorough; he’s always readily available to help and answer questions; very professional; a pleasure to deal with!

Damon B.

Jason is OUTSTANDING

Jason is OUTSTANDING! He always answers all my many questions & explains everything in simple terms. He is very friendly, professional & kind & I truly feel confident in his services! I HIGHLY RECOMME...

Jay Price

Very helpful got my health insurance…

Very helpful got my health insurance the very first day that I called and applied. Jason helped me through the whole process. Stayed on the phone with me till Blue Shield got on the phone with me even...

Lester

Amazing service & knowledge

Jason has always made my insurance changes/issues/questions such an easy process. He always has a solution and everything is handled before I can even blink. He’s absolutely the best in the business i...

Charlie Scherker

Nick was great! There were no pressure sales tactics and Nick was kind, patient and very accommodati

Nick was great! There were no pressure sales tactics and Nick was kind, patient and very accommodating helping me with my concerns and questions. Far exceeded my expectations.

Guy J.

Navigating Medicare Made Easy

Setting up health insurance through Medicare for the first time can feel overwhelming. Three years ago, I faced some challenges and realized I had made mistakes. That's when I found a representative w...

JP

Fantastic collaboration with the representative. Very insightful and helpful.

I had a fantastic collaboration with the representative. They were very insightful, answered all my questions, and assisted me in making informed decisions. Thank you very much!

Katrina Morgan

Outstanding company; Unique Agent Compensation

Outstanding company! Justin Cohen was very knowledgeable & helpful. Unlike ALL other companies that push "beware of fine print" Medicare Advantage plans due to MUCH higher commissions paid, this firm...

MiamSs4297

Gold Star ⭐️ for our Medicare…

Gold Star ⭐️ for our Medicare Representative Aaron Lohman! Thank you for helping us with all ours questions. We will highly recommend you to all our friends. You’re the best!

Montgomery F.

Cory did a great job helping me with my…

Cory did a great job helping me with my decision on which Medicare plan to choose.