Olenka Pavlyshak

I had a wonderful experience at Izipizi on Kings Road thanks to Marta. She was extremely friendly an

I had a wonderful experience at Izipizi on Kings Road thanks to Marta. She was extremely friendly and welcoming from the moment I walked in. Her knowledge about the different styles and lenses was imp...

Wayne Sankey

I have owned 3 pairs of ezipizi glasses and ALL three have broken at the connection of the arm to th

I have owned 3 pairs of ezipizi glasses and ALL three have broken at the connection of the arm to the frame. There is a design fault at this point and it will continue to happen. Shame they have this...

David

I had three two pairs of glasses shipped to the US, which qualified for "free shipping". However, I

I had three two pairs of glasses shipped to the US, which qualified for "free shipping". However, I accidentally ordered the wrong style. So I went to activate the 30-day return. I have to pay for the...

Willy Foster

Concerns about durability

I was satisfied with the lenses, but the side junction failed within a few months, which is unacceptable since I only used them at my desk for work. I feel cheated; for 40 euros, these glasses should...

Holbrook

Great shopping experience Great glasses

I love those glasses, have a few, reading, reading +screen also bought sun glasses for my grandchildren The staff in this shop are always pleasant and helpful.I had a minor problem with one of the scr...

Lawton Hughes

The best quality readers for a fair price!

I've looked for a brand that made good glasses that are well built, nicely styled and a fair price. Izipizi are easily the best I've found in over ten years. I've paid 2x the price for readers that we...

Priscilla

Order#21972 UPDATE: order cancelled, didn’t get refund yet I ordered from lensdiary on February 22 a

Order#21972 UPDATE: order cancelled, didn’t get refund yet I ordered from lensdiary on February 22 and I’ve been reading reviews and I’m worried I got scammed, I sent a few emails and I’m also worried...

BB63

My order # is 300001097

My order # is 300001097. I do not recommend at all. Brand is slow at shipping. Within the week and few days they still haven’t updated me that they are shipping out my order. I can only assume that it...

Violet W.

DO NOT BUY COMPLETE SCAM

DO NOT BUY COMPLETE SCAM ! I ordered this item over 2 weeks ago. Only now have they shipped it from Hong Kong. On the Website their maximum supply for eye contacts , is one month supply. It will take...

Onixbab43

Slow service but lenses arrived in good condition

I placed an order for lenses on November 28th and finally received them today. The wait was long—about a month—but throughout the process, the communication via messenger was consistent and reassuring...

Joanna Brooks

Unprofessional

Unprofessional, Dishonest, and Ignoring CustomersI placed an order with Lens Diary UK for two pairs of Olens lenses, which were listed as in stock on their website. I even paid £8 for shipping. After...

AS35

Terrible Service – No Shipping Update & No Response!I placed an order for lenses on March…

I placed an order for lenses on March 8th, and as of March 24th—over two weeks later—my order status still shows as "placed" with no shipping updates. Despite reaching out via email multiple times, I...

Rabia

"I just got my new green lenses and I'm truly in love with them! Thank you so much for the $100 gift

"I just got my new green lenses and I'm truly in love with them! Thank you so much for the $100 gift voucher; I can’t wait to use it. Thanks for the precious delivery! ❤️"

Jeremy Thomas

I bought the crystal blue yearly version. I have brown eyes and have never worn contacts in my life.

I bought the crystal blue yearly version. I have brown eyes and have never worn contacts in my life.. I bought these because my dad had blue eyes and I always wondered what they would look like. I str...

Ruby Garcia

The contacts arrived sooner then expected so shipping is great when receiving the contacts package w

The contacts arrived sooner then expected so shipping is great when receiving the contacts package was easy to open when putting them on the color was what had been seen in the picture apon purchased...

Angel Nazario

I ordered a pair of Coyeles Cybervision non-prescribed contact lens and despite they arrived two day

I ordered a pair of Coyeles Cybervision non-prescribed contact lens and despite they arrived two days before my event, i have become fascinated with how they look. It gives me a sense of confidence an...

Mara Pepper

Ordered from Coleyes the Muse Gray lenses because it would go great with my Winter palette and they

Ordered from Coleyes the Muse Gray lenses because it would go great with my Winter palette and they were perfect. I have bought colored contact lenses in the past. I wore very expensive ones and the a...

April Garcia

My friend wore these contact lenses and said I would look great if I tried blue eye contacts on my b

My friend wore these contact lenses and said I would look great if I tried blue eye contacts on my brown eyes. I gave it a try and got myself some contacts, and I fell in love with the new me. Not onl...

Tom81

Great experience. Looked at a pair of oakleys when I had my eye test and they cost upwards of £200.

Great experience. Looked at a pair of oakleys when I had my eye test and they cost upwards of £200. Went online and found them for just over £70 including lenses! A bit of a no brainer! Ordered on lin...

Grace Peng

For anyone reading his response: For anyone reading this review, I want to clarify a few things fo

For anyone reading his response: For anyone reading this review, I want to clarify a few things following the company’s response. My intention in posting here is not to “pressure” the business but...

Cigdem Garceau

After speaking with Fashion Eyewear staff they were very understanding to my concerns with the timin

After speaking with Fashion Eyewear staff they were very understanding to my concerns with the timing of my glasses. I would kindly request a change in the website to not post glasses unless they are...

Cigdem Garceau

I placed my order on 30 October finally it came last week, as soon as I saw the glasses without eve

I placed my order on 30 October finally it came last week, as soon as I saw the glasses without even putting it on I knew it was wrong prescription.I took it to local optician to get it checked and i...

Dorienne Carmel

My husband found some frames abroad but the price was out of the question I got the design number an

My husband found some frames abroad but the price was out of the question I got the design number and searched yhd web in the UK Not only did I find the exact same frame but they were in the sale on g...

D Adams

I’m very happy with my experience. I ordered a pair of Chanel glasses on 1/5/2026. I received glasse

I’m very happy with my experience. I ordered a pair of Chanel glasses on 1/5/2026. I received glasses 1/20/2026. Keep in mind I have a high prescription Anna had to order high index glasses. I was not...

MK

Happy

Easy online appointment. Pleasant and helpful customer service at Eaton Center, Toronto location. Following COVID-19 precations. Thank you to the lovely optician who helped me repair my pair.

Brittany Thiessen

Amazing Experience! Stylish and Modern Glasses at Reasonable Prices

I had a fantastic experience purchasing new glasses at Bon Look! The prices were very reasonable and there are three tiers, depending on your prescription, but starting at $150 which includes the fram...

Mariah V

Staff is super nice and helpful

Staff is super nice and helpful. Glasses are great quality and they help with adjustments and cleaning of your glasses.

Natd

Staff were nice and very helpful.

Heather

Easy shopping process during COVID-19

Dropped by Bon Look’s Market Mall location after an eye exam with updated prescription. They were able to fit me in to look at frames immediately. Service was great, will re review when I get my glass...

GlassesGirl

Edmonton Kingsway Mall location-…

Edmonton Kingsway Mall location- everyone there is knowledgable, friendly and efficient. Screens people before entering, cleans glasses after trying on. I have a high prescription and was pleasantly s...

Manpreet Sharma

Extremely Disappointing and Unprofessional I am extremely unhappy with the service provided by this

Extremely Disappointing and Unprofessional I am extremely unhappy with the service provided by this hearing aid company. Their behavior was completely unprofessional and careless. They were very convi...

EncestralZ12

top level support during covid

I reached them when my father reported symptoms of hearing loss. Priyanka from ear solutions helped me with appointment that too during the covid times. A home visit was organized and the audiologist...

Oscar H.

Very impressed by their home visit…

Very impressed by their home visit service. I called them in morning and they fixed up an appointment in evening for my grand mother. Very trustworthy and knowledgeable. I really recommend this place...

Darvin Hughes

Very decent place for all brand of…

Very decent place for all brand of hearing aids within affordable price with very good services. Got one for my mother along with lifetime aftercare service. Amazed to see how audiologist is still in...

Karlene

Absolutely zero after sales service

Absolutely zero after sales service. Would never recommend it to anyone. Definitely no support or guidance. Dont waste your money here

Noella Wilson

Want to appreciate and thank Mr Rakesh Pandey

Want to appreciate and thank Mr. Rakesh Pandey (Senior Audiologist), who not only helped with the correct selection of the Hearing Aid but was of tremendous help in getting it on time, installation an...

Garsan Lee

I ordered a pair of half moon reading glasses on 20 Jan and have been well informed of the delivery

I ordered a pair of half moon reading glasses on 20 Jan and have been well informed of the delivery time. I received them by post on 25 Jan in a strong carton box. After opening the box I was delighte...

Clara Wilson

Great pair of glasses

Easy to order, and arrived promptly. The glasses are just what I wanted and are very comfortable

Arabella Morris

I’ve been getting my readers here for…

I’ve been getting my readers here for years. Always great quality and service. Highly recommend!

Jonathan Barnes

Good experience all round

Good quality, prompt delivery, helpful advice. Would definitely use them again.

Bruce Clark

Perfect as always

Perfect as always. Great quality for the price and shipped in good time

SH

I ordered glass cords

I ordered glass cords. Delivery was quick. On opening, noticed they were wrapped nicely :)I have two pairs of glasses so two cords are in use. They seem to be staying on the glasses. Much better tha...

Conway

All Eyes. A lovely surprise.

I’ve been using this place now for some years and frankly can’t imagine going anywhere else now.I’ve dealt with a few different staff members over the years and they all meet the same high standard of...

Peggy C.

Fantastic service always friendly and…

Fantastic service always friendly and helpful. Great range of frames from budget to designer Standard quality lenses through to the best Zeiss make. Very short turn around time less than a week compa...

Bbwiiz

New lenses for existing frames

Having used All Eyes for a number of years, I knew they would do a first class job of fitting my new lens prescription to my existing frames; one pair of sun glasses and the other pair reactive vision...

Christian H.

Excellent service

Staff were excellent very professional in helping meet my specific needs and very friendly. Glasses arrived slightly early which was even better. I would recommend them to my friends.

AP32

Better than the high street alternatives!

A good friendly service. Both my pairs of varifocals are spot-on and the price was less than I expected to pay for them too, based on previous experience. Nice that you can park right outside too.

Krista Sanders

Professional service

Professional service. Really happy with the lenses in my varifocals - so much improved on my previous Vision Express ones. Thank-you.

John Williams

I was unsure how to enter my prescription details and so used the online service to enquire. It was

I was unsure how to enter my prescription details and so used the online service to enquire. It was the Easter weekend and I didn’t really expect an answer. Wrong! I got a full and helpful explanatio...

David Wells

Amazing service. I called up and a very helpful member of staff helped retrieve my prescription deta

Amazing service. I called up and a very helpful member of staff helped retrieve my prescription details from a previous order and less than a week later I have two pairs of glasses for a little over £...

Peter Gray

The delivery and tracking information were quite poor and it was difficult getting information. But

The delivery and tracking information were quite poor and it was difficult getting information. But when the glasses actually arrived, they were excellent and absolutely correct according to the presc...

Anna

Very easy experience of ordering glasses. You do need your prescription though! After saving it in t

Very easy experience of ordering glasses. You do need your prescription though! After saving it in the system it's just a matter of choosing the frames and about week to wait. Very straightforward, ch...

Margarett Stally

Fantastic company to deal with. My first pair got a mark appear on lens. I rang them and sent a pho

Fantastic company to deal with. My first pair got a mark appear on lens. I rang them and sent a photo. It was no problem within a week they had replaced them. You couldn’t ask for more Would order fr...

Ray

Original order specs were not a good fit for me so ordered another pair which arrived OK and Glasses

Original order specs were not a good fit for me so ordered another pair which arrived OK and Glasses Direct refunded my first pair, customer service was very good and helpful, thank you GD!😃

Tania B.

Best glasses I’ve ever had!

I have spent so much money with other companies and I couldn’t believe how inexpensive my glasses were with all the add ons. I always reduce my lenses, add blue light filter, and anti glare/anti smudg...

Jennifer Estrada

I love these glasses they’re so light…

I love these glasses they’re so light weight and love how they look really nice as well

Madison Cottrell

My Favorite Pair of Glasses

I absolutely love my glasses I've ordered from Zinff. They are by far the most complimented article I own. I choose to wear them over any other pairs I have. Super comfortable and high quality.

Morgan B

Does not care about the customer

I received a product and want a refund. I immediately started speaking with a customer rep and they are argumentative, rude and unwilling to allow me to return my product for a refund. They are using...

Faith Nwobi

No customer service

I've just ordered glasses and tried contacting customer service about my prescription and I haven't gotten any response yet.

Becca

Love my glasses!!!!

Frames are very comfortable and lightweight😊

Collin Howard

Exceptional Assistance from the Team Today

The team provided outstanding support today and went above and beyond by staying until 2:40 PM to assist me. I truly appreciate everyone's help.

Andrée

Amazing service!

Very helpful and kind staff. Thorough eye examination and my eye condition explained very simply with zero confusion. Will be back again for my annual visit!

Xander Price

Excellent experience

Excellent service! Very warm and friendly welcome! We didn't feel rushed. It was a very thorough experience. (Ps. being offered coffee was an added bonus!)

Kaylee Foster

I would highly recommend coming here

I would highly recommend coming here! The staff were so helpful and knowledgeable that I'm telling everyone to come here! Excellent service 👏

Angie H.

Brilliant Service!!

I recently had an eye test here for the first time and was extremely pleased with the service, the staff were friendly and knowledgeable and I didn’t feel rushed or pressured to buy anything I didn’t...

Mainard

Amazing service

Amazing serviceExcellent service, friendly atmosphere and lovely staff. My sight test and results were explained thoroughly ensuring I got the best out of my test and specs. Staff helped me choose so...

Kaz Hollowell

This company is honestly one of the most efficient and easy to deal with businesses I’ve ever come a

This company is honestly one of the most efficient and easy to deal with businesses I’ve ever come across. Once you’ve added your prescription, it remembers everything and re-ordering every three mont...

Bhaskarrai

Excellent Price, Easy to order online. Delivery is tracked and next day & was free too. Product is t

Excellent Price, Easy to order online. Delivery is tracked and next day & was free too. Product is top quality. I am happy. I always order with Vision Direct since I placed my first order with the...

Pim and Julia P

I ordered a few lenses to try and i thought they were dreadful. However, i have removed the previous

I ordered a few lenses to try and i thought they were dreadful. However, i have removed the previous review as i managed to use them and reordered quite a few more. so far so good. Apologies for the p...

Estie McCool

Excellent, efficient and quick service. Delighted with the quality and price of the contact lens sol

Excellent, efficient and quick service. Delighted with the quality and price of the contact lens solution and container is a sensible design, which doesnt tear my lenses. Always an excellent service f...

rubiniu45

Consistent Quality and Fast Delivery

I have been purchasing my contact lenses from a certain provider for several years now. My lenses are consistently available and arrive promptly. The prices are excellent, and I even receive a complim...

Cedric F.

Quick delivery, but a concern with included items.

The shipping was impressively fast. I typically order my contacts for next-day delivery. However, I was disappointed to find a bag of sweets included with each order. As a vegetarian, I am not pleased...

Tiece Graham

First time trying contacts, it was very uncomfortable at first but the process was very easy because

First time trying contacts, it was very uncomfortable at first but the process was very easy because the order came with instructions. The color I got was also very nice/true to description. Will be s...

Regina

Easy to order

Easy to order, delivery relatively fast. Nice packaging.

MITCHELL GROSSMAN

My first time using contacts

My first time using contacts. They look really good, they helped complete my MK Reptile costume. I was hoping it wouldn't be too dark but I think they darkened because I have brown eyes.

Adalgisa

Excelente

El color es natural Son cómodos Y el aumento es perfecto

Bonnie

Exactly what I ordered in the time…

Exactly what I ordered in the time frame indicated

CC

The contacts moved in my eyes the…

The contacts moved in my eyes the entire time I couldn’t see anything it was horrible. I’ve had colored contacts before, and I’ve never had this problem.

Terry Mullins

I have had nothing but good experiences with my new Nebroo Hearing Aids. I find the units to work v

I have had nothing but good experiences with my new Nebroo Hearing Aids. I find the units to work very effectively helping me better understand conversations and speakers when I am in a group setting...

Chelsea

Outstanding support from the representative

The representative was incredibly helpful and knowledgeable. He went above and beyond to assist me with my return, even coordinating with someone to provide me with a better option to avoid any inconv...

Duane Carter

Initially Skeptical, But This Company Proved Me Wrong

I was initially worried that I might find this company to be a scam. However, they are completely legitimate! The hearing aids appear to be of excellent quality and come with great features. Moreover,...

NB2

Exceptional Support and Care

I required assistance and was treated with respect and patience. The representative provided me with the information I needed and offered a solution that felt more than fair. I truly appreciate their...

Ab Taylor

Hearing aids work fine

Hearing aids work fine. But to call in for customer support is lacking...... I'm still on hold (45minutes) and am #4 in line. Started as #6.... Frustrating,

Andy Brown

Making a return is a joke! the…

Making a return is a joke with the hoops you have to jump through. Twice waited in the queue for an hour only to get a message machine. Multiple texts sent to get return information with same respons...

Antonia Smith

I'm THRILLED with my new glasses!

I'm THRILLED with my new glasses! The oversized frames are incredibly stylish and unique, not something you typically find at local stores. 💘 They fit perfectly and the prescription is spot on! I can...

AT35

Ordering glasses is a breeze with this service.

Ordering glasses through this platform is incredibly simple. I now own numerous pairs and receive countless compliments on them all. I frequently share my positive experiences with others, highlightin...

Poe Bell

Fast delivery and exceptional quality!

The items arrived promptly and, as usual, the glasses are stunning and unique. I received a substantial discount by collecting daily check-in points, offering great value and a perfect fit for my styl...

Heather Mackie

The glasses are SO fun

The glasses are SO fun, customer service is impeccable, 1 year warranty is always honoured.

Cynthia

great product and service

so easy to find what I wanted and the price was great

Stacy

VOOGLAM IS OUTSTANDING an amazing awesome variety…

Vooglam has an amazing awesome variety of eyewear. Something for everyone. Many lens options to choose from. Super prices and promo codes. I wear lined bifocals my glasses turned out great. I rece...

SM

Slow turnaround of glasses and very…

Slow turnaround of glasses and very poor communication. Took over a month when originally advised of 5-10 days. No update to say why, multiple calls to chase up. Wouldn’t use again.

S For

Avoid - As per other reviews!

I used this company as they were about £15 cheaper for reglazing than elsewhere. A few weeks after my order, no response to emails, voicemail unanswered and no returns envelope as promised. I'm not su...

Darena Popova

THE WORST company ever

THE WORST company ever! It seems like they were good once, but since the virus, they've become a total SCAM! Took my money away and nothing happened!! I've been sending emails and calling to demand a...

Christopher Little

Worst experience ever! Order at you peril.

Worst experience ever!I ordered 2 pairs of glasses both with varifoal lenses on 17the Sept 20 at a total cost of almost £300 with postage. on the 21st October 20 one pair of glasses tuned up and the h...

Lee Burgess

I won’t be going back ................. to Specsavers!!

Second pair of glasses sent for lens replacement at reglazingeyewear.com at a fraction of the cost of a new pair of frames and lenses. Great communication throughout and glasses back within a week.

John Sherwin

Another very satisfying experience.

I had no hesitation in sending another pair of glasses for reglazing as I was very satisfied with the first pair. Contact and service has been excellent. Discount offer made the deal even more attract...

John Holliday

I worked with a salesperson, Cara Fiske, to discuss the aids I wanted. She was very helpful and seem

I worked with a salesperson, Cara Fiske, to discuss the aids I wanted. She was very helpful and seemed knowledgeable. I was looking for aids to be the best in noisy restaurant environments as my Costc...

Megan B.

The Hearing aid work well.

The Hearing aid work well and my audiologist Sherry is Great.

NP58

I am very pleased with the hearing aids…

I am very pleased with the hearing aids that was decided on ,especially with regard to tinitus issues ( that are constant) being able to have improved hearing and deal with the ringing in my ears is...

Dicky Sanders

Best Customer Service

Leyla was so attentive and meticulous with her follow up. She could teach a class on customer service!

Reginald Foster

These folks are on the ball

These folks are on the ball! I received prompt, professional and courteous treatment from everyone of the Yes Hearing people that I interacted with. They are a class act. Amazing service!

Gilbert B.

Service

The person who setup the hearing aids for me was very helpful and knowledgeable. The hearing aids last all day and I am hearing as I haven't in years.

Stacey Parr

I have only recently joined my children up to Scrivens, I must say that the staff are absolutely ama

I have only recently joined my children up to Scrivens, I must say that the staff are absolutely amazing. So kind and helpful. Always welcoming. I would recommend Scrivens to all my family and friends...

Sue Rollings

First visit to the Rushden branch today 21/03 - they were very brilliant. Had a great chat and they

First visit to the Rushden branch today 21/03 - they were very brilliant. Had a great chat and they listened to everything I said and my concerns. It was interesting to hear what was wrong with my eye...

Caroline Pugh

The kindness and attention of all the staff both from reception, optometrist and hearing staff from

The kindness and attention of all the staff both from reception, optometrist and hearing staff from Broadstone towards my nearly 93 year old mother is just amazing. Patience, friendly they are just br...

Marie Dean

I have been using Scrivens opticians for over thirty years. I continue to return because their servi

I have been using Scrivens opticians for over thirty years. I continue to return because their service has always been professional and personal. They provide a thorough eye test, and examination of t...

Zita Coles

Helpful friendly staff at scrivens market deeping...nothing is too much trouble...great choice of fr

Helpful friendly staff at scrivens market deeping...nothing is too much trouble...great choice of frames...excellent all round service from everyone who works there...5 star....well done would highly...

Stephen Bradshaw

Westbourne branch provides excellent service with good humour and competitive prices. Mark always go

Westbourne branch provides excellent service with good humour and competitive prices. Mark always goes the extra mile adjusting and explaining patiently, whilst Linda has sorted out all our visual pro...

Lana Rivera

I’ve gotten two pairs so far

I’ve gotten two pairs so far. Really great quality glasses.

Stacy J

Just got my first pair of glasses from…

Just got my first pair of glasses from this company and I was very impressed with the quality of the product I received. They are exactly what I ordered and light as a feather. The case and cleaning c...

Amber

Fast service friendly staff and the…

Fast service friendly staff and the glasses are perfect! Sturdy and well made with no sharp corners or springs.

Kylie Garrison

I love buying glasses from ABBE…

I love buying glasses from ABBE Glasses! I have gotten 2 regular prescription glasses (one is blu light blocking), a pair of prescription sunglasses, and a pair of blu light glasses for my son. The o...

Jana Duncan

I am loving my new frames

I am loving my new frames , they fit amazing and don’t give me headaches. I felt super cute in these glasses and Ive gotten several compliments on the frames. They were also super affordable!

Shannon

Excellent

ExcellentI love my new glasses they fit perfect and come very fast.

Pj Hanlon

Great range of quality products, website easy to navigate. Prices very competitive even with added f

Great range of quality products, website easy to navigate. Prices very competitive even with added freight component to Australia.Delivery to Australia took only 5 days. I would certainly purchase fro...

Daniel Montosa

I’ve had my eye on a pair of Persol 3348s in Havana for a while. I first saw them in a department st

I’ve had my eye on a pair of Persol 3348s in Havana for a while. I first saw them in a department store for €325 and decided to wait for the right deal. After searching for legitimate websites, I foun...

Kozend_Sama_FF770

Grazie giarre.com

Grazie giarre.com, i am very satisfied! Friendly people, the best price 4 these particular glasses, and yes U have to wait untill they recieve the glasses directly from the producer (in my case it was...

IR44

Fast & the best price

Mimo_30504

Great Shop!

ordered sunglasses for the 2nd time - all very well packaged and shipped to Germany (shipping therefore takes a little longer)

sage7729

Amazing thanks

Amazing thanks

Rebecca

Great service

Second time using this site and I am very happy with the service. Ordered on a Saturday afternoon and got my glasses on Wednesday (paid for overnight shipping total was less than $65.00 and that was w...

James Ritchey

Computer glasses

New computer glasses have worked great. Very happy with the good service.

Dianne Benson

complicated prescription

and lenses as fine as can be expected.Expect a few week wait time, but understandable becauseof custom work.

Sophia Bartucci

Eyeglass repair

I was very please with the service, the cost and the "finding" of my glasses when they were stuck in a post office. You certainly went the extra mile. Thank you.

Danielle S

fast

Fast turn around with my eyeglasses.

2nd Timer

Deal!

Used my own frames and Got 2 pair for the price of what my doctor offered locally for 1! The turnaround time was excellent. This is my second time using this company after doing some through shoppin...

George Chen

Super easy to get my prescription uploaded and ordered online with competitive price plus express sh

Super easy to get my prescription uploaded and ordered online with competitive price plus express shipment. It has been a few months and love the purchase experience.

malostronger72

Disappointing First Experience with the Service

As a first-time buyer through the service, my experience has been quite unsatisfactory. I required prescription glasses to be ready promptly and felt assured by the delivery timeframes provided when I...

Kimble Reed

nice prescription sunglasses,recieved…

nice prescription sunglasses,recieved prompty,quick and efficient service

RT88

Excellent customer services

Excellent customer services, they are beyond expectation.The products are as per description, and they have so many options depend on your budget and styles. Highly recomended

Doug Anderson

Received my order in two days via…

Received my order in two days via international courier. Was amazed with speed of delivery

JM

Really happy with customer service and…

Really happy with customer service and my new glasses. :)

Stephen Eric Hicks

First time i have ever ventured from my own Optician for anything to do with my eyes but, my own Opt

First time i have ever ventured from my own Optician for anything to do with my eyes but, my own Optician requested a second opinion and we selected: ACES Eye Clinic on the same day, a couple of weeks...

Martin Itter

The member of staff who conducted my…

RThe member of staff who conducted my assessment instantly understood my hearing issue and spoke clearly and loudly, I didn't get her name but many thanks.Also the whole building appears to be very we...

Happy of Thetford

Eye corrective surgery.

The whole experience from opticians referral to treatment took only three weeks. Greatly pleased with the instant vision improvement. Be assured you’re in good hands with ACES.

Aylin

Professional

Professional, compassionate and friendly.From the initial referral from my optician for cataract surgery, I cannot fault the service I have received. I am having my second cataract surgery at the end...

Rosalind Howard

Very good service and staff very kind.

Very good service and staff very friendly and make the appointment enjoyable clinic very clean and tidy.

MR TERRY SAWYER

I attended trher MK clinic for my…

I attended trher MK clinic for my assesment, Unfortunately there was a short wait but it was explained as an appointment overran. I found the staff very helpful polite and, supplied explaination of th...

Paul O'Neill

Do not buy glasses from this company. When buying their glasses response on their WhatsApp and email

Do not buy glasses from this company. When buying their glasses response on their WhatsApp and emails was very responsive but as soon as the glasses were bought, I heard nothing. They took the order a...

Caroline P.

Frustrating experience with an order

My wife ordered sunglasses from this store over two months ago. Initially, they communicated well with tracking information, but after over a month of waiting, they stopped replying. Now it feels like...

Matthias Johnson

Order not received, no response to my enquiries

Order not received, and no responses to my enquiries with their customer services.1. Order placed on 18/05/2018 for sunglasses for €210.502. Email received from Sunglasses.ie on 18/05/2018: "Your orde...

JA25

A poor experience

My mother spent 145euro on replacing the lenses of her sunglasses due to them being of sentimental value. She entrusted sunglasses.ie to look after them. She was quoted one week for her glasses with n...

Andy

Excellent service.

Excellent service. Straightforward website, immediate confirmation of order, personal follow-up email which is a nice touch, order delivered within 3 days by courier. Would have no problem recommendin...

Clark

Great service - will buy here again

Ordered prescription sunglasses. Robbie was very knowledgeable and helpful. Super quick delivery for a custom pair. Great service - will buy here again

Nadia Ross

Misleading Location and Policies

This is not a local business. The pricing is in USD instead of CAD. There is no cancellation option available on the website. Although the customer chat is quick, it complicates the cancellation proce...

Jaxon Scott

Difficult Experience

I purchased safety glasses on May 11, 2022. I used them twice and they did not fit properly. I shipped the safety glasses, and they received them on JULY 2, 2022. After receiving the product, I recei...

Max

Very long RMA and Refund times

Purchase in February,came in fast but frame was not fitting and slipping. Reached out immediately following satisfaction guaranteed policy and took multiple emails, calls and chats to finally get an R...

Ana B.

DONT ORDER FROM THEM!!!

Ordered 3 frames on September 19, 2022. When I received them they did not fit so I contacted the company to request a refund. They tried getting me to keep the frames (which did not fit?????) and a...

Douglas

My package was missing

My package was missing, they said it was delivered but i never recieve anything. I tried to chat with them online to figure out the situation, and i wanted to get a refund but they tried to convince m...

Tasuma

BEWARE of Shultz Optical

BEWARE of Shultz Optical! They are a bunch of liars and thieves! I ordered prescription water goggles for my hubby’s birthday June 29,2022. They came July 11, 2022. They fit very badly for full grown...

Vanguard Barbell

I have been a customer for several years. Upon notification that they were shutting down, I purchase

I have been a customer for several years. Upon notification that they were shutting down, I purchased a 6 month supply on 12/30/25 and have yet to receive my order. I just spoke to customer service an...

Jessica Lynn

They worked well for me. Sorry I wasn't able to keep up the monthly payments,but I'm unemployed and

They worked well for me. Sorry I wasn't able to keep up the monthly payments,but I'm unemployed and working on that! But I DIDN'T HAVE ANY contacts! Thanks for the trial! 😉💗

DragonAlpha5626

Impressive advancements!

Impressive advancements! While customer service could improve, the speedy shipping and quality of the contacts for this price are exceptional! EXCELLENT!! 5 ⭐️

Arnaut Long

Every time I have ordered I've paid for…

Every time I have ordered I've paid for b12 contacts and got regular contacts. It always seems to be some sort of conflict

Moses Harris

This was my second chance with yall and…

This was my second chance with yall and once again you guys never shipped my contacts in times.

JB68

One box of contacts is mostly warped…

One box of contacts is mostly warped lenses that are not comfortable. Will be switching back to another brand since this has happened a few times now.

James Chen

quality lenses, prompt service, and the price is reasonable.

I placed an order this Feb. Received back within 10 days. The customer service took care to make sure you make no mistake about the order ( which I almost had done) Good quality! And I am very happy t...

Brian Bieger

A month out... still nothing back from them.

Bought lenses and mailed my frames in. I checked their webpage box that says " let us contact your optomotrist and get your prescription details for you". ok, that sounds good. Three days AFTER th...

N. Martinez

A must stop-by place for replacing lens of designer frames!

Two Bvlgari frames were shipped and their lens replaced. I must say that Stephanie stayed in contact with me despite several issues with the East Coast weather. I received my prescription eyeglasses a...

Barry Blackard

Great Communication! Awesome Service

Ordered the wrong lens, by mistake, and they took care of it immediately.

Nancy Ng

Professional eyeglasses service at a reasonable price.

A professional organization offering a full array of services for the eyeglass wearer. Courteous and efficient customer service on every order. A valuable resource for those who wear eyeglasses!

Terese Carlozzi

Great, speedy and responsive

I've trust RLE for years. They consistently want to help get the order right and over to you quickly. I tell all my friends to use them.

Stephanie

Read the reviews before purchasing

I should have read these reviews before ordering. I returned a pair of glasses and they wouldn’t refund the shipping that I paid for initially. I ended up paying $9.99 to ship, $5.90 to return, plus a...

Theresa

Order for just frames never even shipped in 20 days

I placed an order for JUST the frames on June 2nd. I contacted them multiple times and they kept reassuring I'd have them prior to going out of town which was June 23rd. Today June 22nd they informed...

Angela Wallace

I am so satisfied with the service

I am so satisfied with the service. You have your customer at heart ♥️ in all that you do. So professional, kind, considerate, knowledgeable. You all did everything in excellence. Thank you for everyt...

customer

Delivered on time

Delivered on time. Great case. Very comfortable.

Laurie

Excellent repair service

I bought some very expensive frames for my prescription eyewear a little over two years ago. (Marchon Airlock Harmony 203 Rose) I absolutely love the frames! Not only do they look great, but I saved a...

customer

painless, quick delivery

Easy to order a new frame using existing lenses from broken frames