Isidore Cook

Disappointing service after a costly purchase

We bought an expensive inverter fridge freezer in 2023 and opted for the 5-year repair plan. The size and layout for storage are great. However, after 18 months, the ice drawers began to freeze up, ma...

Edison Fisher

Excellent service call from Phil

Excellent service call from Phil, Mitsubishi. We knew nothing about our system, having recently moved in. Phil was helpful, knowledgeable and gave us very fair advice regarding next steps. We feel we’...

Maya Sanders

phil is worth his weight in gold.…

phil is worth his weight in gold.His knowledge and understanding of his work is a most valuable asset to the company and whats more he shows a remarkable amount of patience in explaining things th...

Charisse B.

Excellent service call from Phil

Excellent service call from Phil, on a Sunday too! He also saved me a few quid on my electricity bill 👍

Algernon Hughes

This was the same company that show me…

This was the same company that show me a car that stole my money and everything and then they came back with enough of another name. You were wrong for that and then $21,000 y'all stole my money and t...

Danna

I have put in a request since last 5…

I have put in a request since last 5 days ago, no emails no calls nothing yet. Have been calling the line to get attended and always stay on hold for 5 minutes then the line drops.

Forrest Carter

Wonderful

Great quality , kind and friendly customer service 🤍also the delivery is very quick I’m in love with this brand 🤍 the silk pillowcases are very soft and the colour is absolutely dreamy🥹🫶🏻🫶🏻🫶...

AS

Sadly not the best quality, maybe not even 100% silk

I had high hopes for the 22 momme sheets I ordered from promeed. The champagne color is nice and the sheets are generously fitted so they don't stretch tight, thus shortening the life of the sheet....

LP33

I love my Promeed silk pillowcase

I love my Promeed silk pillowcase! It is real silk when I burn test it with the fabric swatch attached in the package! Great quality and customer service!!Definitely will buy more.

TeemoYordleLord82

The best silk pillowcases

I‘ve purchased various brands of silk pillowcases, all in white and king size. Among them, the ones from Promeed have truly exceeded my expectations. Along with the pillowcases, they provide a charmin...

WB25

Wonderfully different

You can tell immediately that your hair is not pulled if you toss and turn all night. Huge difference from cotton! I absolutely love this pillow case.

Odin Cook

The most heavenly sleep ever

These are soft and dream inducing! I love these so much that I now take one on travel with me because I can't even dream of sleeping without it.

Tracey Deeks

Just recently had our Kitchen renovated by Surrey Interiors, this is the second kitchen they have re

Just recently had our Kitchen renovated by Surrey Interiors, this is the second kitchen they have renovated for us and we could not recommend them highly enough. On both occasions the team have been...

Cassidy F.

Awful

Awful. Poor customer service, constant delays (not all Covid related). Took 8 weeks to complete 1.5 bathrooms ( 3 were to be refitted), surrey interiors then abandoned the incomplete project when the...

Franklin

Our house has been completely transformed

Our house has been completely transformed from disjointed rooms to a wonderful open plan living space and kitchen. Thank you so very much to Graham and his team at Surrey Interiors. They are a fantast...

Barry

Appalling customer service

Appalling customer service, which resulted in receiving a personally insulting email. But it was ok, as they simply didn't mean to send the email to us!!! Stay well clear of these abusive individuals

Steve Coleman

Disappointing, given the number of positive reviews we read…

We hired Surrey Interiors to design and fit our family bathroom earlier this year. Although we are satisfied with the end result, we were left disappointed with the experience, cost and time taken to...

ET

we used Surrey Interiors for a major…

we used Surrey Interiors for a major kitchen renovation that was completed in December, 2022. We were clueless customers who had never embarked on such a venture and had a very positive experience tha...

Andrew Young

From first enquiry to fitting of our shutters the experience was first class. The company made sure

From first enquiry to fitting of our shutters the experience was first class. The company made sure everything was perfect before the order was placed. Bradley the fitter was meticulous with the fitti...

Sharena Blake

Harvey was absolutely brilliant! Extremely respectful of my home throughout the installation. The

Harvey was absolutely brilliant! Extremely respectful of my home throughout the installation. The finish of the blinds are just beautiful! Harvey went through the aftercare process with me also and...

Hilda Brown

Amazing experience with my new bay window shutters

I recently had shutters installed on my two bay windows, and I am thoroughly impressed! The fitter was efficient, tidy, conscientious, and very accommodating. I absolutely love them! The entire orderi...

Jacqueline Bloom

Quality shutters fitted by experts who…

Quality shutters fitted by experts who helped me choose the right ones. The communication and follow up calls / emails were really helpful. The fitters did a great job and were tidy and respectful

alfred clarke

Perfect choice

The shutter window frames were carefully measured to take account of any variations so when they were fitted they fitted perfectly. The shutters are made to a high standard and enhance the room. High...

Narayani Thapa

Fantastic Service

Shutters Up have been fantastic from start to finish. Everyone are friendly and professional took time to understand our needs. We ordered hardwoods shutters with all options, installed on time looks...

Irma Patterson

Excellent service and quick delivery

We ordered the ACR T400, but it was out of stock. The estimated wait was about three weeks, yet it arrived in just ten days. The sales team was incredibly helpful. I just had it installed and am very...

flopio900196

Very good at selling not so good at overcoming problems would not use them

Very good at selling me the product, when there was problems getting a fitter and we had to return it they withheld 25% of the price for "damage" saying that the product had been scratched Would never...

Dexter Ross

Top class service from beginning to end

We ordered an electric stove from Simply Stoves and it arrived at the appointed time. Unfortunately it had suffered damaged in transit. This was no problem for the company. They organised for the stov...

Bradley Price

Gazco Ereflex Skope - very pleased

I ordered a Gazco Ereflex Skope 85r Inset Electric Fire back in June, I have just had my media wall built and the fireplace looks absolutely amazing. It was definitely worth spending a bit more to get...

Charley Ross

Quality products, amazing customer service!

Stove is excellent, due to a delay in building work fitted 2 months after delivery and found we had a small missing part. Contacted the company expecting the usual computer says no you should have che...

LW

Excellent all round service

Stove was delivered today exactly when we were told it would be. Service first class from start to finish. Very professional, friendly team at the other end of the phone. Extremely helpful from the fi...

Rapisarda - Bugli - Gtredici

I bought Zigbee glass Melody‑series switches, dimmers, and sockets for my whole house, and I’m very

I bought Zigbee glass Melody‑series switches, dimmers, and sockets for my whole house, and I’m very pleased with the quality. I’m especially impressed with Bseed’s customer service — they took care of...

Booth Cook

Product description and what was…

Product description and what was received are not the same, support is not great either. I spent a lot of money on a solution that does not work due to poor product descriptions. Do your research on b...

Shania Wilson

I would choose all bseed prods

Quick sending. Good quality and resistance of the product. Poor quality on the configuration

Jayden

Everything went fine

Everything went fine. Great help form Lily. Fast delivery and all questions answered.

Nathanael Kelly

The wifi switch is super strong

The wifi switch is super strong, I love it!

Al Long

Works perfectly

This switch works exactly as it should. Super easy to install and set up.

Sara Segura Dominguez

Ordered December 24th, took two weeks to receive shipping confirmation. Jacket came in and was defec

Ordered December 24th, took two weeks to receive shipping confirmation. Jacket came in and was defective, the sticking has plastic coming out of it and the patch(s) are peeling off and/or not stitched...

Dulcie Parker

Really great experience

Really great experience! My jacket is beautiful and great quality for the price. Customer service was also very helpful!

Niall Wilson

Great Company

If you are looking for a company who cares this one is it! USA Leatherjackets customer service is the best I have ever encountered. THEY CARE! They don’t just email you they reach out and try to resol...

Holly Wilson

Thank you customer service!

The sizing was a bit off but customer service was excellent in working to refund/ exchange the suit.

Cleve

Great customer service

One of the greatest customer services ever. They go above and beyond for customers❣️❣️.

Chelsea

A trustworthy place to shop for leather jackets

the customer service staff is quick to respond. company's products is noteworthy. merchandise arrived quick. recommend to visit here for purchasing a leather jackets

LF52

An outstanding experience with the service.

I had an outstanding experience with the service. The level of personalization and friendliness was impressive. Communication was excellent, and the final result is fantastic—I'm extremely satisfied....

MC

The service it comes on time it was…

The service it comes on time it was well packaged and it was a perfect sign done the way I wanted it

Alice Harris

Great service

Great service, timely delivery - our sign looks amazing and exceeded our expectations

BW

Very quick delivery sign looks fabulous!

Very quick delivery sign looks fabulous!

JL

Highly recommended quick and perfect

Absolutely superb service from start to finish. Amazing design. Super quick delivery. Cannot fault crafty neon sign.

Carroll

James @ Crafty Neon is a star

James @ Crafty Neon is a star, he helped us so much to get the signs we wanted correct. Signs look amazing, well worth it Thanks again

Rikhil Shah

I ordered a golf trolley from them and I had used it for a 4 rounds and then the battery died on me.

I ordered a golf trolley from them and I had used it for a 4 rounds and then the battery died on me. They then sent me a new battery but then the same thing happened again. At this point, it can't be...

Karen Jeffreys

Had an issue with the first gazebo we bought and Jack Stonehouse not only replied quickly, but they

Had an issue with the first gazebo we bought and Jack Stonehouse not only replied quickly, but they dispatched the replacement with lightning speed! Very impressed and will keep your website on our fa...

Angelica Adams

Initial problems, but excellent resolution

There were significant communication issues after my initial sale email, and I received the wrong item. Phone calls were frustrating with no hold option, and the automated system hung up. The FAQ ment...

ReskioZ

Staff are pleasant to talk to and did…

Staff are pleasant to talk to and did what they said they would do.

Itz_seb0428

Good quality item swiftly delivered

Good quality item swiftly delivered

Monty Coleman

Excellent value

Excellent value, prompt delivery and extremely happy with my purchases. Will definitely use website for all future purchases.

Mark

Popped in to my local branch in hove as I wanted a couple of extra cupboards to add to the kitchen u

Popped in to my local branch in hove as I wanted a couple of extra cupboards to add to the kitchen units i purchased 12 years ago. Thankfully they still did them. Service was excellent from the young...

David Haxton

From start to finish BenchMarx have been amazing, from the design to delivery and helping out with a

From start to finish BenchMarx have been amazing, from the design to delivery and helping out with any tweaks or changes throughout. They have really helped us create our dream kitchen. Josh and Elis...

Susie

Last year we got a new kitchen from Benchmarx in Whistable. I had not heard of Benchmarx before but

Last year we got a new kitchen from Benchmarx in Whistable. I had not heard of Benchmarx before but we went into their showroom in Whistable as we were in the area and from start to finish the whole p...

FP45

Excellent Experience with the Kitchen Supplier

After exploring various kitchen suppliers, we decided on this company and are very glad we did. They were incredibly supportive and patient during our indecisiveness about our preferences. Always cour...

Finn Long

Outstanding Service Experience

We had an exceptional experience with the service team in Weybridge, especially with a knowledgeable representative. From the initial inquiry through to the site visit, the representative was friendly...

Amanda

Elton True Handless

Brilliant! Brilliant what a fantastic team at the Worthing branch of Benchmarx. Nothing was too much trouble for them. From start to finish we were very well looked after by Kevin, Heidi and Jez. Thei...

Sal Pearson

Great trees and good communication. Sometimes you have to wait a little while for them to arrive bu

Great trees and good communication. Sometimes you have to wait a little while for them to arrive but they are well worth the wait. Every tree I’ve bought has been successful including one that was a...

Steve Riley-Snelling

I ordered a tree from them in January, with a delivery date of 7 to 10 working days. I had to chase

I ordered a tree from them in January, with a delivery date of 7 to 10 working days. I had to chase them after two weeks but, to be fair, the tree was delivered after a couple more days and appeared...

P.T. Nicholson

Prompt delivery of a healthy tree

Prompt delivery of a healthy tree. Well packaged.

Ellie Clements

Very disappointing and slow service

Very disappointed with Mail Order Trees. Took a month to receive 1 tree and even then part of the order was missing. I had to chase for updates and wait days for a response. Very poor customer service...

gordon wright

really healthy plants.

The company has supplied several trees to me now, they have all arrived in perfect condition and very well packed and on time.

Dr Malcolm Strang

Good sized

Good sized, sturdy tree. Good value.Planted and looking forward to spring growth.

Whitney Kril

I ordered fitted sheets that fit the mattress perfectly and feel absolutely lovely. Because the qual

I ordered fitted sheets that fit the mattress perfectly and feel absolutely lovely. Because the quality was so great, I then bought a duvet cover. I made a mistake with the size, but customer service...

Netty

Excellent online store

Excellent online store. I’ve now bought many different products from Bonsoirs and I’m extremely satisfied.Top quality, nicely wrapped and a decent price.

Patience

Contente

Shipping was fast and everything was very well packed. The quality of the products seems nice but we still need to give them a proper try trough time. I really like the soft feeling of the baby cover...

Brandy B.

The pillowcases were very well made

The finish and fabric quality is superb. Highly recommended.

guiguitreu

Very nice quality !!

Very nice quality !!! Amazing texture !

Ayshea3464

Very helpful sales team

Very helpful sales team, they went through all the details of the product and helped me choose the correct one

bulan raj shaikh

I am writing to follow up on my previous email sent last month regarding the callout fee charged for

I am writing to follow up on my previous email sent last month regarding the callout fee charged for my recent booking. To date, I have received no response. As outlined in my earlier message, I obta...

IV78

Perfect service

Perfect service, quick instalation, perfect explain after instalation

PF39

Excellent installation

Excellent installation. Attention to detail keeping all wires hidden instead of taking easy way out of tacking wires to the wall. Good advice with where cameras and hard drive should be positioned. Ve...

Manon Rousseau

First-rate service

First-rate service: prompt, courteous, efficient.

Zack P.

The two installers were very polite and…

The two installers were very polite and helpful and did an exceptionally good job.

Millie Wright

Excellent Job

Fast, efficient and friendly service

Rosamund Turner

Very Disappointing Freezer Order

I am extremely disappointed. I purchased a chest freezer three weeks ago and have been trying to find out when I can pick it up, only to discover it's on back order for another month. Why sell items i...

Miriam Adams

Ripped sofa 4 months on still not fixed

Bought a 3 grand sofa , waited 13 weeks , it came with a broken leg and a rip in the back. Got the leg fixed eight away but I’m here 4 months later with still a rip in the back . Customer service are...

Lincoln Smith

Dont trust their website they take…

Dont trust their website they take orders and your money for stick they dont have and have no idea when they are getting it. But they wont tell you this you have to waste your own time chasing them an...

Vol_fang28

Worse shop to spend your money.went in…

Worse shop to spend your money.went in to buy a laptop for my daughter.got told the one I was looking at was cheap s-it that's right cheap s_it.to slow don't bring it back when you have problems with...

ES29

Great service

Had a pair of expensive earbuds go wrong after five months. Took them back. No issues allowed me to change to another pair. Simple, customer focus. Like shopping there.

Gaylord Fisher

Stopped visiting Harvey Norman Whangarei

After many years of buying white ware, electronics, computers, and photo, I got caught with so much rubbish furniture from them that I will not enter this shop again in future. In general their sellin...

Dawn Holden

I don't know how much room you get to leave these reviews but honestly could write so much..we have

I don't know how much room you get to leave these reviews but honestly could write so much..we have been desperate for a bathroom for so long, we dont have a lot of disposable income so this is a big...

bogdan enache

I am incredibly proud to write this review for AV Modern Bathrooms, not just as a customer, but as a

I am incredibly proud to write this review for AV Modern Bathrooms, not just as a customer, but as a dear friend. We worked together on the railway and shared some of the toughest times side by side,...

TR

2 1/2 Years of hell

After initially being Wowed by the new look of the replacement bathroom, the gloss soon disappeared as we noticed things that had been poorly fitted and problems quickly arose.The top frame of the doo...

NickerZ

Good to start…BUT aftercare is shocking

Good to start…, BUT if you have any problems god help you!!! they ignore your emails Massive leak from poor workman ship gaffa tape used around soil pipe no clips to support.. had one company out to h...

Lara Cook

Absolutely 💯 happy I chose AV bathrooms amazing company

Absolutely so happy with av bathrooms .especially the fitter KONSTANTINES he worked so hard he did not stop so tidy and clean . He was like superman .the bathroom looks stunning all high quality fitt...

Joe Walker

Outstanding new bathroom

We have just had Alex doing our bathroom this week and I honestly cannot fault him. He worked such long hours to get everything done and the quality of work is outstanding! We had a little blip with o...

JA

Bouquet delivered on time and with care.

Our local florist made a beautiful bouquet which was then delivered 60 plus miles away by Bellissimo Flowers. I was a little concerned that the florist was using a delivery service, but I needn’t have...

Kira Ryan

Perfect beautiful flowers

NB24

Absolutely fantastic flowers

Absolutely fantastic flowers! Over the moon with my order thank you so much, they were beautiful and plentiful!

Jenny Coleman

Absolutely Beautiful flowers

Absolutely Beautiful flowers. Just as they look on the website. My sister is delighted!

Ivy E.

Great staff

Jemima H.

amazing

beautiful flowers turned up in perfect condition could not be happier

maelzoe81

Very nice

I recently purchased a dining table from Nordlys, and I am beyond impressed. The solid wood and impeccable craftsmanship stand out. It's both sturdy and elegant—exactly what I was looking for. Highly...

ArKoXx

Stylish and Functional

I revamped my bedroom and included a Nordlys bed frame in the design. It’s minimalist yet luxurious, and it complements the decor beautifully. Assembly was easy too

Rob C.

Beautiful Addition to My Living Room!

Nordlys truly delivers on quality. The sofa I bought is not only comfortable but also incredibly durable

Brielle C.

Great

I fell in love with the design of Nordlys furniture online, and the coffee table I ordered did not disappoint. It’s sleek, modern, and brings a warm touch to my living space. Couldn’t be happier!

Arthur C.

Satisifed

Very good..

Mateo C.

Gorgeous

I love that Nordlys focuses on sustainable materials

Andrew Emmerson

Michael came to replace a kitchen panel which looked Unsightly. The work was carried out to an exce

Michael came to replace a kitchen panel which looked Unsightly. The work was carried out to an excellent standard. My kitchen cupboard doors had become misaligned but we're not on the job sheet. He r...

Minna Brooks

Thrilled with Our New Kitchen!

We are absolutely thrilled with our new kitchen! From the beginning to the end, the entire experience was exceptional. The team not only performed excellently but also exceeded our expectations to ens...

KF57

Excellent Service for Kitchen Worktop Replacement

We have recently moved into a new build property featuring a new kitchen. Unfortunately, the worktop had a manufacturing defect and required replacement. The company promptly sent a team to handle the...

Gerald B.

Excellent service from a dedicated professional.

Michael visited our property today to address some issues for the second time. He was on time, courteous, and handled his tools carefully to avoid any scratches on the surfaces. His pride in his work...

Faith

Knowledgeable and Friendly Technician

The technician was knowledgeable and personable. Fixing prior work can be tough, but he managed to resolve our issue effectively. Quality workmanship and a neat finish.

Deanne A.

A big thankyou …

Thank you Michael & John for sorting the issue with the fridge/freezer housing. Both were friendly & conscientious, took the time to make sure everything was realigned perfectly and the kitchen was le...

Ian Mc

The administration in this organisation is just a joke. To cut a very long story short, my annual

The administration in this organisation is just a joke. To cut a very long story short, my annual boiler service was due to take place in January 2026. However MR didn’t turn up so another appointm...

Mrs Elizabeth Mole

Everything went well

Everything went well - the company was able to fix problem with boiler day after initial phone call. Friendly and efficient staff.

A1921

We had issues with our 8yr old Volkera…

We had issues with our 8yr old Volkera boiler, after repairing it we asked for advice as to whether it was nearing retirement. Peter said yes, but it could last another 12 months but may need more rep...

Graeme

Shower renovation

Excellent work by the team fitting new shower and renovation of enclosure

Sandra Bagley

reliable service

A neat and tidy job. The guys were polite and courteous, the new boiler works a treat. Already a regular customer for annual gas service, would recommend.

Jane Barber

A job well done.

We needed a new tap fitting, MR quoted a reasonable price, agreed to do the job within a couple of days. The plumber arrived on time, fitted the tap, left everything clean and tidy.A job well done.

Michael Davis

Having had sleep trials with another company and returned 2 mattresses, I was concerned about anothe

Having had sleep trials with another company and returned 2 mattresses, I was concerned about another potential problem. I needn’t have worried the delivery men were polite and helpful the mattress so...

CD

I was bought a tempur bed and mattress 12 years ago and did love it but noticed it was starting to s

I was bought a tempur bed and mattress 12 years ago and did love it but noticed it was starting to show its age. Time for a new one and I went to a local stockist and tried the options out. New bed a...

Paul Harvey

Many years ago, we purchased a tempur cloud 22 mattress and were so delighted with it that, when we

Many years ago, we purchased a tempur cloud 22 mattress and were so delighted with it that, when we felt it was time to replace it, we naturally bought a new Tempur mattress. We chose the new Pro p...

Kate Mundy

Purchased a mattress from the Braintree store in the Sales after Christmas. Was contacted to arrange

Purchased a mattress from the Braintree store in the Sales after Christmas. Was contacted to arrange delivery on 9th January. Called back on 12th January and was advised only deliver monday to friday....

Lisa Mannina

Bought a mattress which cost over £2000 from Dreams, Tempur mattress, contacted Tempur as problem wi

Bought a mattress which cost over £2000 from Dreams, Tempur mattress, contacted Tempur as problem with the sides coming away, they told me needed to contact provider, which I did, they send out someon...

CAA

Purchased a very expensive pillow for ongoing neck/shoulder pain for my Husband. Tempur offer a 30 d

Purchased a very expensive pillow for ongoing neck/shoulder pain for my Husband. Tempur offer a 30 day money back guarantee if you are not happy with the product. I bought direct from Tempur, the ord...

Katrina Martinez

Maurisa was absolutely amazing to work with! She was so sweet, helpful, and truly made the whole exp

Maurisa was absolutely amazing to work with! She was so sweet, helpful, and truly made the whole experience enjoyable. She took the time to help us find the perfect kitchen table and was incredibly pa...

Danielle Ciullo

We had a great experience at Jennifer. Vlad was very helpful and had great suggestions to help us pi

We had a great experience at Jennifer. Vlad was very helpful and had great suggestions to help us pick furniture that fit our room. He was very low pressure, friendly and extremely easy to work with....

NG

Purchased a Klaussner leather sectional…

Purchased a Klaussner leather sectional sofa at Jennifer. The quality is amazing. Have been looking for one for quite sometime and I was blown away with the range Jennifer carries. This would be my go...

Nitin

Great experience and service !

Great experience and service !

ROKEYA KHAN

I was at the Carle place location Great…

I was at the Carle place location Great furniture store with a lot of varieties of furniture and professional sales people. Very knowledgeable. Highly recommend.

HEIDI SANTJER

I bought many things over the past few…

I bought many things over the past few years from Jennifer Furniture. All have met all my expectations. It started with the knowledge of all staff members. So many stores I have entered and the sale...

Robert Smith

Boiler apparently needs new pump but because cost is over £400 on Gold Service this is not covered s

Boiler apparently needs new pump but because cost is over £400 on Gold Service this is not covered so it turns out I've been paying £300 for my annual services Yes it's tucked away in the online bro...

Ivor

Outstanding

It's rarely that I'm ever impressed but the A.C.Wilgar Team are EXCEPTIONAL. I needed some work done at a rental property. The A.C. Wilgar team took the details, contacted the tenant directly, carri...

Katerina S.

V efficient and tidy..

Margo

Excellent service😊 Highly recommend Wilgars!

Sorry for my delay in replying. Connor Poole was the plumber who did our repair jobs. He was EXCELLENT: arrived at the expected time, did a very efficient job, shared the process of his work with us,...

Caden S.

Great service

Booked our annual boiler service. Arrived on time, freindly engineer. No mess, no fuss. Excellent!

Dougie L.

Annual boiler service

We had our annual boiler service. The engineer, Jack, turned up on time and completed the service without issue. Throughout he kept us informed of what he was doing and how long it would take. Our lit...

Candice Reske

I signed up for a free trial and found that it was a good app but I wasn't going to be using it much

I signed up for a free trial and found that it was a good app but I wasn't going to be using it much so I canceled it, or so I thought. After seeing I was still being billed I emailed them and I recei...

Norma Rathgaber

This company is great! I made a mistake by not reading the terms carefully. So, I had to ask for a

This company is great! I made a mistake by not reading the terms carefully. So, I had to ask for a refund. The customer support answered promptly. They were very courteous and understood the problem...

Crystle Black

I did the trial with this app and it really does what it says! However, due to circumstances changi

I did the trial with this app and it really does what it says! However, due to circumstances changing our family's finances I had to cancel my subscription! After requesting a refund and cancelation...

Selena Butler

Exceptional customer service experience

I can confidently say that the support I received from the representative was highly professional and friendly. She attentively addressed my concerns, and I am extremely pleased with the resolution.

Vivian Patterson

Excellent Support Resolved My Confusion

I accidentally filed a complaint due to my own misunderstanding. The support team not only clarified the issue but also offered me an amazing deal to ensure my satisfaction. I give 5 stars for their s...

Sue

Great customer service!

My concerns were quickly addressed by someone who actually KNEW how to help me. The problem was resolved within 3 emails.

Christine Hiatt

The towels I had from Absolute Home Textiles are really really good. Lovely to wash. Nice and soft.

The towels I had from Absolute Home Textiles are really really good. Lovely to wash. Nice and soft. Can't fault them at all.

customer

brilliant service and quality products…

brilliant service and quality products with great value

Lee McFarlane

Easy ordering online

Easy ordering onlineSuper fast deliveryBest prices in UKOrder is always correctNever ever had any issues

Mark Patterson

Great value 👏 👌

Great value 👏 👌

l willis

Great quality and a great price

Great quality and a great price. Fast, convenient delivery. Will use again.

Jackie

Prompt delivery great quality

Prompt delivery the quality of the material is really good colours as shown on the website

Jade

Asad & Zaheer - great delivery drivers they were very polite & helpful trying to sort the issue we h

Asad & Zaheer - great delivery drivers they were very polite & helpful trying to sort the issue we have. Had replacement base boards delivered as the originals didn’t fit. They sent the same...

wajid rafiq

we ordered a bed from sonno beds and reveceived earlier on the week the bed was spot on and the tge

we ordered a bed from sonno beds and reveceived earlier on the week the bed was spot on and the tge two young lads were spot on aswell called jazzy and shaan. cheers boys

Debbie Lunt

Jazzy and shaan excellent team. Very helpful and nothing was too much trouble best delivery guys. Th

Jazzy and shaan excellent team. Very helpful and nothing was too much trouble best delivery guys. Thank you again for all your help. Jazzy smelt amazing

Darron Jones

Delivery from Sonno early this morning. Call from Abzy and Majid 35 minutes before arrival just to c

Delivery from Sonno early this morning. Call from Abzy and Majid 35 minutes before arrival just to confirm. Excellent service by them, prompt, efficient and polite. Well done boys and safe return to L...

Prashant Rathod

Saf and min just delivered my bed no messing around would recommend the delivery service to others I

Saf and min just delivered my bed no messing around would recommend the delivery service to others I wouldn't mind the coming to do my mattress delivery

Jess M

Whilst the beds are lovely, the experience from start to finish was shocking. I ordered in advance a

Whilst the beds are lovely, the experience from start to finish was shocking. I ordered in advance and delivery date estimated on the website was before I moved in to my new house, shortly after I not...

Karly

Fantastic support for b-stock pricing

I had a wonderful experience communicating via email about b-stock and securing the best price on sale items. The representative went above and beyond to find another b-stock table when my initial cho...

clj

Wonderful service and warmth

Michaela at the Bermondsey site was brilliant. She was so helpful with additional phone calls to the warehouse, then back to us...making a request from us for a speedy delivery all happen with ease. S...

liana mkrtchyan

Very knowledgable and helpful throughout the sourcing process.

I have sourced products from Holloway of Ludlow for my projects in London a number of times now. They have a great selection of products, especially for some Nordic brands where they are the only supp...

Christopher Reynolds

Highly recommended

Great price, and fast shipping. One small issue, but this was rectified immediately without hassle. Highly recommended.

Philippa

3 months and my order still isn’t all here

On the 10th August I bought 5 items… now in Mid October I’m still waiting for the final item to be shipped and am struggling to reach anyone at customer service. I tried 5 times yesterday! Since the i...

RR

Outstanding staff and service!

I visited the shop to order a table lamp, and it arrived by post a couple of days later, exactly as promised. The staff were extremely helpful. Excellent service all around!

Thor Gerner Nielsen

It took several weeks before I received the package. They either don't respond to emails or they res

It took several weeks before I received the package. They either don't respond to emails or they respond after a very long time. The pump I received was defective upon delivery. I was given a link to...

CC

Normal

NormalEfeciente

Ross Long

Prompt order processing.

Prompt order processing.Speedy delivery.

Melanie S.

Great service

Great service. Thanks.

Jake

Tutto come descritto

HS30

Parfait Parfait

Parfait Parfait

Hend Shehab

Extremely disappointing experience with FNP I ordered a cake and flowers for a special birthday sur

Extremely disappointing experience with FNP I ordered a cake and flowers for a special birthday surprise and made sure to provide the correct restaurant address. I was physically present at the locat...

Shihabudheen

I had a great experience thanks to Rhoby. He was very helpful and friendly throughout the entire pro

I had a great experience thanks to Rhoby. He was very helpful and friendly throughout the entire process, making it easy and pleasant to place my order. He took the time to assist me properly and ensu...

Karen Lucban

I had a great experience with Ferns N Petals thanks to Robhy. He assisted me very well throughout th

I had a great experience with Ferns N Petals thanks to Robhy. He assisted me very well throughout the process, showed excellent customer service, and was extremely patient with me. What I really appre...

Karoline D'Souza

Rhoby assisted me with placing my order on FNP and made the whole process smooth and efficient.  Was

Rhoby assisted me with placing my order on FNP and made the whole process smooth and efficient.  Was helpful, responsive, and ensured that everything was completed as quickly as possible. I really app...

Lilly Opoku

I ordered a birthday cake only to be given a cake with a mouldy strawberry. After complaining that I

I ordered a birthday cake only to be given a cake with a mouldy strawberry. After complaining that I need a refund I was told no .i have now had chronic diarrhoea for the last 3 days as half of the ca...

Katie

International buyers, BEWARE. They state that delivery was attempted, yet the recipient receives no

International buyers, BEWARE. They state that delivery was attempted, yet the recipient receives no call or notification. This can result in missed celebrations, no gift delivered, and money wasted. R...

Maynard M.

Item was as described

Item was as described, on time and well packed. Thank you

Stewart Cook

Arrived in excellent condition thanks…

Arrived in excellent condition thanks to the expert wrapping. I am very pleased with the level of customer service and items received.

lordgames2766

So straightforward experience

So straightforward ordered and received within a few days, brilliant.

NeyZeR7865

Packaged well and arrived safely

All good, perfect replacement for broken jug

VB52

Replacement of broken dishes.

I was able to purchase the majority of pieces I required.Website was easy to use. Prompt service , delivery as stated. All items arrived in good condition.

Wallace Reed

Beautiful Stuart Crystal decanter

Wonderful piece to match our Stuart Crystal set. Very well packed and arrived in good time. Very pleased, thank you.

Fiona Stretton

Impossible to get any customer service from Adairs. I have called, emailed and tried their online

Impossible to get any customer service from Adairs. I have called, emailed and tried their online chat - which is just a bot and it is impossible to get a hold of anyone at Adairs. Zero customer se...

Lashamen27

Company doesnt care at all

Package things so poorly that they break on shipment. Zero accountability by Adairs and I had to enquire 3x to get any sort of response. Was met with "you can return it in store". The inconvience plac...

Harmony Baker

Imaginary policy

On 9 June we purchased 2 single bed sets at Adairs in Pacific Fair Gold Coast for about $260.00. They only had one set and it was on display, so they had to order them from the Melbourne warehouse. We...

Mandy Fisher

Adairs Angel Edwina

We couldn't have been happier with the service we received from one of the most professional and knowledgeable retail supervisor superstars we have ever had the pleasure to be assisted by. Edwina is o...

Sylvester Butler

Had great expectations when I walked…

Had great expectations when I walked into Adairs because the bedding and home accents were beautifully styled I purchased a quilt cover that felt good in-store, but it began to look worn out after a f...

Dean Kim

Misleading Cashback – Excludes Welcome Coupons Without Transparency

I spent over $1400 via ShopBack for Adairs specifically because of the 10% cashback promotion, fully expecting to receive cashback as advertised. I clicked through ShopBack, completed my order, and us...