Darren Anderson

Amazing support experience

I was helped by Yhong. This was the fastest support experience I've had. And it's particularly great given how confusing insurance plans are and how many questions you generally have after reading all...

Cleve Long

My experience with INF Kaezer

My experience with INF was great, and Kaezer made it so easy and simple. He stayed back on the call for the whole time I was purchasing the policies and really helped me understand all the clarificati...

Hayden Patterson

Keigh was able to help me with choosing the right plan.

Keigh was able to help me with plan selections, recommendation, the comparison and and provided snapshots as how can i traverse through different options. Thanks for your support.

Joan

The customer service

The customer service, Ms. Katie, was patient and gave a professional explanation.

Porter

I was helped by Syra

I was helped by Syra, who was kind and patient and knowledgeable. This help was only relating to the purchase of the correct plan I wanted. I hope I didn’t make a mistake by purchasing from this compa...

RB89

Klayah is the best :) Klayah was very…

Klayah is the best :) Klayah was very patient and helped me throughout the process.

Susan Kroese

It has been several months since I reviewed Trip Mate. My feelings haven’t changed. After my negativ

It has been several months since I reviewed Trip Mate. My feelings haven’t changed. After my negative review I received a call from one of their adjusters telling me they never recieved the necessary...

Roderick Fisher

Consider opting for a more reliable insurance provider.

I strongly suggest looking for a more reputable insurance provider. This service completely lacks in communication. Rather than detailing my own frustrating experience, I recommend travelers on Viking...

Ronald F.

Disappointing Flight Insurance Experience

I booked a flight with insurance but had to cancel due to my doctor's orders. I submitted all required documentation multiple times but was told I hadn't provided everything needed for a refund. It fe...

P0lo3865

Asia trip aborted due to illness

We had atrip for eight scheduled to Asia in Oct 2024. My husband was hospitalized three days before the trip with a severe case of sepsis, and was in the hospital quite ill for 5 days.He is now recov...

Woodruff Price

This was the first time I had used trip…

This was the first time I had used trip insurance and on the first return leg the Mexican airline was extremely delayed so that I could not make my connection. The connecting flight on Frontier didn't...

Emmanuel B.

We booked a Viking trip to France

We booked a Viking trip to France. My wife had shoulder weeks before trip and we had to cancel. Tripmate refunded 100% of her expense.

Maria Pipenko

The best insurance for travellers. You don't have to pay for the treatment, they send you to the hos

The best insurance for travellers. You don't have to pay for the treatment, they send you to the hospital and cover everything. Every time I am abroad ,I buy insurance from trip insurance and they nev...

Darla Patterson

That's such a great insurance company

That's such a great insurance company! I have been with them for two years already, have been traveling all over the world. Whenever I have a problem,they answer very quickly, choose the hospital wher...

Jeannie Brown

Страховка в Таиланд

I bought insurance to Thailand, but mixed up the dates. I contacted the support service. Many thanks to Kirill! He responded immediately. High-quality, professional and polite. In a few minutes, the p...

Saizzias27

The best insurance company!!!!

Since 2018, we have been insuring ourselves only with this insurance company! Everything works like clockwork with the company! They have provided assistance and even a repeat appointment without any...

Darvin Sanders

Determined the best travel insurance…

Determined the best travel insurance for travellers. User friendly app and very prompt chat support.Daughter caught it at Bali Belly in Indonesia. Had to call for an IV. Did it twice. Afterwards we pr...

Frida

Reliable and Professional Insurance Support Worldwide

I have been using this company’s services to purchase insurance for my entire family during our international projects, and I am extremely satisfied. When we needed medical assistance for our 2.5-year...

Jack

Signed uo to the AMEX Business Platinum card with these guys acting as their new travel insurance pe

Signed uo to the AMEX Business Platinum card with these guys acting as their new travel insurance people. Missed an international flight from LAX to NZ with accommodation in between because of a misse...

Eleanor Gregory

I signed up with EuropAssist through Flight Centre for a trip to New Zealand. Half the trip was canc

I signed up with EuropAssist through Flight Centre for a trip to New Zealand. Half the trip was cancelled due to very bad weather. On return I provided EuropAssist with all the documentation that they...

Cari Hughes

Poor communication and service

Lack of response to claims and emails is frustrating. I've been trying to reach out for three months without any valid replies. I purchased this insurance for my parents when they traveled to the UK f...

ESCOPULPO59

Better hope you dont need to make a claim

Terrible! Do not waste your money! Even the cheapest company out there will be better! The customer service is terrible to non existing! Seem to only respond with a standard response and webpage link!...

Kimberly Coleman

I booked with 2 tickets

I booked with 2 tickets fly with opodo, and when I need help from assurance, get very bad experience. One fly was canceled, I paid assurance more 55 euro, and they helped me get back only money from t...

Deanne Morris

Absolutely useless insurance.

Absolutely useless insurance.I followed the exact process as instructed over the phone and the claim was rejected for "not following the correct process" Seems like they will take any excuse to refuse...

Kim Tedeschi

Unfortunately due to a medical incident with my sister, my husband and I had to cancel our cruise as

Unfortunately due to a medical incident with my sister, my husband and I had to cancel our cruise as I am her primary caregiver. Thankfully we had AON Affinity Travel Insurance. We submitted our cla...

Suzanne Foster

Excellent support for travel protection

My wife and I opted for travel protection for our cruise, as life can sometimes throw unexpected challenges our way. This trip was meant to celebrate my retirement after 45 years as an airline pilot,...

Faye Ross

Highly recommend

I always purchase travel insurance from these folks. Never needed to file a claim, until recently. Unexpected health issues arose and I was unable to travel. My claim was handled promptly, professiona...

Booth Coleman

Great service

Great service. Claim was processed immediately.

Beverly T.

Bravo

Everything on your end was handled with extreme efficiency. When phone calls were made, the service reps were easy to work with and always courteous.

Swaine Price

Flight refund

Had to cancel a trip for medical unexpected reason.Friends who had used other travel insurance said “good luck getting a refund”.We had to have one simple paper signed by physician to verify diagnosis...

_HardGame726_68

Observations on Surroundings and Their Impact

Discussing the events around you provides insight into the current situation and highlights factors that can influence a better quality of life.

customer

great experience

ROSALYNDA MARTINEZ

Easy renewal process

Since we are all so busy, the process was easy to renew.

Jean Nestor

The coverage is what our clients are…

The coverage is what our clients are looking whether short- or long-term auto coverage. Also, the website is easy to navigate.

Ralph Gallegos

Very very helpfull and professional…

Very very helpfull and professional 👍👍👍👍👍👍👍👍👍👍

Kurt Wolff

Great price and easy process

Bendles

Looked like best option and price when comparing insurance. Required longer than usual for trip to T

Looked like best option and price when comparing insurance. Required longer than usual for trip to Thailand. App was easy to use. Fortunately, I didn't have to make a claim so can't give a review on t...

Peter Thompson

Good experience online and with customer helpline

Online application easy to use.Price very competitive.Helpline answered without a wait and advisor explained the answers to my questions clearly

t.park

great value

Mrs Martin

First Rate …

This is the second time we have had travel insurance with this company and we definitely would insure with them again We had to claim for a missed port on our cruise last year and the claim was dealt...

James

Holiday Insurance

Easy to go through questions asked and at a fair price.

Customer RuthE

Excellent price

Excellent price. Quick delivery of documents.

Rim

The best insurance so far

I always choose this insurance no matter where i'm heading in the world. Contact is fast and simple. I already needed your services and i reimbursed fast and i'm always feeling at peace.

Elisabeth

Simple easy fast.

Simple easy fast

Bruno

I had only a few minutes to get a long…

I had only a few minutes to get a long stay health insurance. The site was easy to follow the steps and easy to understand what I was buying.

Mr Ryan Thomas

Arawan who helped me as always been…

Arawan who helped me as always been very professional and helpful

Negar

It’s so good

Houda

It was a good experience

It was a good experience, quick, simple and clear

Kristy Smith

Disappointing experience with policy extension

I purchased a policy for a trip and wanted to extend it while abroad. Unfortunately, there was no online option for extension, and I couldn't call due to lack of airtime. The service was closed on Sun...

Kunmi Samson

The company is trustworthy and cheaper…

The company is trustworthy and cheaper than any other companies i checked.

Veronica cranwell

Excellent patient and polite service

Mrs King

Very helpfull

Ms Aminah Zalwango

Everything is excellent

Everything is excellent

Jodie Mudaliar

Thank you James!

James was brilliant at assisting me getting all my coverwise purchases sorted out in time for my holiday, and was a pleasure to speak on the phone with.

Ms Carolyn Allcock

Quick to arrange

Miss L J Pitts

Quick and easy to use

Quick and easy to use, best price by far compared to other sites offering medical insurance.

Susan

I have had previous experience with…

I have had previous experience with this company and felt confident enough to purchase and use this company once more.

Mrs Wendy Law

Very easy and the price is right.

Very easy and the price is right.

MrDOUGLAS

Very efficient company

Very efficient company. Information forwarded to me promptly

james ibell

Can't beat excellent

Excellent service

Stef Durrant

Very sneaky! I purchased travel insurance with RAC and my flight was cancelled due to the flight pro

Very sneaky! I purchased travel insurance with RAC and my flight was cancelled due to the flight provider having technical difficulties - while we received a refund from the airline on the original fl...

DM60

Poor customer service

Hilda Bell

Steer clear of RAC travel and Tokyo Marine Insurance

RAC travel. Your claim gets palmed off to Tokyo Marine Insurance who do absolutely nothing. We put a claim in the day after arriving home. To this day I have not been contacted once by this company. I...

Kirstin Anderson

Took out travel insurance with rac…

Took out travel insurance with rac because i have everything with them. Made a medical claim and at first they were helpful with the claim.After a while I get a call from someone there and they said...

XXbox12349

Terrible Company to purchase Travel…

Terrible Company to purchase Travel Insurance with I had a medical thing overseas and have had my claim in with them for months for a refund. Haven’t heard off them once I call them at least 3 times a...

Charlyne Long

DO NOT USE RAC FOR TRAVEL INSURANCE

I submitted a claim on the 27/12/2024 and have not heard anything back, I have called multiple times requesting a call back and have updated the notes in the claim but haven’t received a response. DO...

jeffrey Waddle

Utter garbage.. As always there only function is to deny claims, I was deployed to a declared federa

Utter garbage.. As always there only function is to deny claims, I was deployed to a declared federal disaster and I was unable to attend an event. Even though it is a covered event. It was denied.. S...

Torri Eubanks

Very, very disappointed with this company for travel insurance. I travel frequently and always purc

Very, very disappointed with this company for travel insurance. I travel frequently and always purchase insurance. Purchased travel insurance for an upcoming trip that was cancelled due to turbulenc...

Scott Ash

I bought travel delay insurance and had to use it due to my flight being cancelled due to lack of su

I bought travel delay insurance and had to use it due to my flight being cancelled due to lack of sufficient crew. I submitted my claim and they responded with an offer that omitted part of my claim....

Paul Brock

**Update** My claim has been reviewed and successfully resolved. Thank you Generali for taking a se

**Update** My claim has been reviewed and successfully resolved. Thank you Generali for taking a second look at the information. Annual Insurance coverage scam. I bought Annual Travel coverage fo...

Coloman

DO NOT WASTE A CENT on Generali Travel Insurance – It’s a Total Joke!

If I could give ZERO stars, I would. Buying travel insurance with Generali was one of the biggest mistakes I’ve ever made. I booked a surprise trip, paid extra for their “Travel Protection,” thinking...

Fabian C.

I bought travel medical insurance…

I bought travel medical insurance through Expedia underwritten by Generali. They will find reasons not to pay. Terrible service. They close the file multiple times, every time you send what they asked...

S. Cream

In advance of a relocation move to Portugal, I paid AGIS GROUP Mondial Care Worldwide Travel Insuran

In advance of a relocation move to Portugal, I paid AGIS GROUP Mondial Care Worldwide Travel Insurance €704.00 (around $830) for Shengen Area medical coverage in Portugal for my wife and I commencing...

ZOFIA GRONEK

buying insurance for pilgrimage

fast and professional service to buy the insurance

Emmanuel Nd

I got a medical travel insurance to Portugal

I got a medical travel insurance to travel to the Schengen area and also to support my visa application. The whole process was swift, and contacting Mondialcare for questions was nothing short of assu...

NY

Friendly and very helpful staff

Ease of completing the application formStaff very knowledgeable and helpful, just the cover I was looking for.

Oakley

Once I worked out to buy the insurance…

Once I worked out how to buy the insurance I required it was easy and quick. Thank you.

Sharon Townhill

Super efficiënt and helpful

Aminda Gailey

I wish that I would have read the reviews to see that they were poor. On March 6th my husband and I

I wish that I would have read the reviews to see that they were poor. On March 6th my husband and I traveled from Indianapolis to Chicago to Miami for a cruise. Unfortunately our flight was delayed be...

David Butler

Filed a claim due to Covid 19

Filed a claim due to Covid 19, July 8,2022. No response till now

Lorna Hughes

AON requires not following CDC Guidelines

Had to cancel trip in May 2022 as I tested positive for COVID 2 days before my flight was to leave. I submitted the claim to Aon the day I received the positive test and included the COVID + result r...

Clinton Cooper

NEVER PURCHASE TRAVEL INSURANCE FROM AON AFFINITY

As another reviewer noted, had there been a choice for less than one star, that would have been my rating. After resending the same documents several times, I finally received a form letter declining...

Kayla Foster

Never Trust this Insurance!

They constatly stall the communication by asking questions like a 2 year old, so they can get another 10 days to the claim. The Worst Customer Service i have ever experienced! Never Again, and i will...

MrPilouF7691

The don’t honor their contract.

I bought their insurance through Norwegian Cruise Line. I got sick the second day on the cruise. I spent a lot of time in the sick bay. The final bill was just shy of $7,500. I submitted the claim rig...

Narasimhan Nemmara

I had taken a medicalinsurance for my parents coming on PR from india to vancouver. The insurance wa

I had taken a medicalinsurance for my parents coming on PR from india to vancouver. The insurance was covered from the date we started the journey but during the transit via london my father had an m...

Jason Philip

Based on my research while deciding on travel insurance for my mother, I spoke with a Tugo agent. On

Based on my research while deciding on travel insurance for my mother, I spoke with a Tugo agent. One of my concerns was that their policy did not explicitly cover follow-up testing. When I asked what...

Eadwulf F.

I am very pleased on how professional…

I am very pleased on how professional my case was handled and with so much care. Everyone at TuGo I had interacted with was helpful and courteous. You can imagine the shock and dismay when my emergenc...

Josh

We had exceptional service

We had exceptional claims handling. We were in contact with the representatives from Tugo every step of our incident. From the first call the doctor made until we were safely back home.Incredible serv...

MrBaltroX69

When filing my claim staff were…

When filing my claim staff were extremely helpful, patient and very empathetic with my situation. I couldn't have been in better hands! Thank you TuGo!

Vince Bell

I found each consultant I have ever…

I found each consultant I have ever talked to very helpful, compassionate and knowledgeable

Amira Said

Your company came highly recommended by “The Barge Lady,” who is organizing our barge cruise in Fran

Your company came highly recommended by “The Barge Lady,” who is organizing our barge cruise in France this August, and the experience has been excellent so far. Working with Mark Reineke has been an...

Jake Smith

everything worked great.

Theopkil20

Alan is always great to work with.

NP89

easy fast and low cost

Seth S.

he was nice and very helpful

CrasherLnz_YT

Great customer service with Allen.

Arun BU

I am very dissatisfied with my claim experience. My claim was rejected on the basis of “disinclinati

I am very dissatisfied with my claim experience. My claim was rejected on the basis of “disinclination to travel, personal wishes, financial or business reasons,” which is completely inappropriate in...

TW

Frustrating Experience with Claim Process

Submitted a travel claim for a declared pre-existing medical condition and sent all necessary documents as instructed. They requested a GP letter, which I provided at my own expense. Now they are aski...

Brielle Reed

Caution Before Choosing Insurance from This Provider

I urge you to consider this before selecting any insurance from this provider. I bought global travel insurance plans for both my departure and return trips. Unfortunately, due to a family emergency,...

Chas

Consider other travel insurance options

Consider exploring other options for travel insurance and steer clear of this provider. I had to cancel my policy three weeks prior to my trip due to an urgent surgery. Even though I didn’t travel, th...

Kimberly Woosley

Full refund

We recieved a full refund for a trip cancellation due to medical issues.We would have struggled with the digital documentation, but our AAA agent helped us convert files to send electronically.The l...

Magdalene

Allianz (Australia) Travel Insurance - DON’T USE

Allianz (Australia) Travel Medical has been the worst experience - I haven’t purchased with them in a very long time and I’m reminded why. I’m travelling with my brother who has Allianz. He was taken...

gwynneth cheeseman

Used oasis several times for an annual policy which is easy to process. First time I've needed to cl

Used oasis several times for an annual policy which is easy to process. First time I've needed to claim for medical treatment and have received no help whilst abroad. Contacted the emergency medical h...

debbie Taylor

Cheap and easy to follow

Cheap and easy to follow

CustomerR Pearson

Great Value policy

Great Value policy with other options shown if required

Lynn Davis

Very easy to access the website

Ian Motton

Very easy to apply and purchase

Ian Watson

Easy travel insurance

Easy and all friendly