Leslie Shields

Spoke to Jennifer she was told not to honour their price match as they say online that they will do,

Spoke to Jennifer she was told not to honour their price match as they say online that they will do,they mislead you with misinformation,so do not believe their false online promises it is untrue. We...

Paddy Wright

Extremely friendly and supportive staff during my cruise booking

The team was very friendly and helpful while I was booking my cruise and submitting my medical form. I hope the cruise experience is just as great.

Mr Wright

Every aspect of dealing with cruise118…

Every aspect of dealing with cruise118 was excellent staff wer veryhelp full and polite thank you all very much

Fergus

I asked a non-standard question about…

I asked a non-standard question about facilities on our forthcoming cruise and received confirmation almost by return - good response !

Customer

Concise and quick responses

UC

Cruise Concierge Jennifer Stevenson…

Cruise Concierge Jennifer Stevenson gave us a 5 star experience when we called to enquire about a cruise for 2027. She was friendly, knowledgeable and took on board all our requests. She provided us w...

Anke Tartler

In January 2026, we had a wonderful trip to the Falkland Islands, South Georgia, and Antarctica. Thi

In January 2026, we had a wonderful trip to the Falkland Islands, South Georgia, and Antarctica. This was already our second trip with Poseidon. The entire crew, from the technician and captain to the...

Maria piscureanu

My experience with Poseidon Expeditions, together with my boyfriend, was below expectations. The org

My experience with Poseidon Expeditions, together with my boyfriend, was below expectations. The organization was poor and some interactions felt unnecessarily aggressive and unprofessional. What conc...

Jonny Brown

The expedition team were enthusiastic

The expedition team were enthusiastic, flexible, polite, friendly and knowledgeable. Everyone on the ship was there working to make our trip, one of a lifetime. The captain and team went out of their...

Hubert

Great trip with Poseidon Expeditions!

Had a great trip with Poseidon on the June 21, 2022 cruise around Svalbard. We saw five polar bears, lots of walruses and seals, and spectacular scenery. There were so many beautiful spots--any one of...

Claudia

Amazing Svalbard, amazing cruise!

Back in 2020 I started to think about going to Arctic and went to Dr. Google first. And I knew immediately that will be an amazing experience (the cruise around Svalbard). Although this cruise was pos...

tyran6x

An experience of a lifetime

Just returned from an amazing trip around Svalbard. This was our first cruise and we didn't expect the level of quality that we received. What they do for you is beyond what I ever expected. We had on...

Travelgal

Just like any other 3rd parties, the agents were very attentive and provided extensive customer serv

Just like any other 3rd parties, the agents were very attentive and provided extensive customer service, that is until you book with them then they completely ghost you. They will blow up your phone m...

Astrid Sanders

Extremely dissatisfied with the service provided.

I would rate this situation as zero stars if possible. The consultant arranged a cruise without my approval and added insurance despite my refusal. I have correspondence confirming he would wait for m...

Eudora Powell

If there was zero star

If there was zero star, I would give it to iCruise.com. Please book your cruise trip directly from the cruise lines. I had a very bad experience with this company. I was going to book carnival cruise...

Russ

Kathleen Valadares is an exceptional…

Kathleen Valadares is an exceptional travel advisor. So helpful and knowledgeable.

Sorrel Johnson

I booked a cruise on NCL for…

I booked a cruise on NCL for Thanksgiving. From time to time I would check to see if the rates changed. Two weeks before the cruise I checked and saw my cruise rate was $1100.00 difference and was sho...

Chet

hidden charges!!!

I cruise charged me $175 for a membership and never explained that. The place is incredibly bad. Never use them.

Grace Cheng

We booked a cruise from cruise.com during the Black Friday special on 11/28/2025 (The promotion ends

We booked a cruise from cruise.com during the Black Friday special on 11/28/2025 (The promotion ends on 11/30/2025). That is a 14-day Holland America’s Australia/New Zealand cruise from 1/17/2027 to...

Lina Bell

I don't understand all these bad…

I don't understand all these bad reviews unless they are from their competitors. My wife and I have used cruise,com for many years and ALWAYS, I repeat ALWAYS, have gotten 100% great deals, great cus...

Wolfgang Scott

No customer service

No customer service. Once they have your money, could care less what your issue is. Run don’t even walk away from this company.

Noella Hughes

Worst customer service ever

Worst customer service ever! I encountered what I perceived as rudeness and a lack of responsibility in addressing my concerns. Specifically, I experienced that they could not do their job, such as un...

Edelegg

.Great service . Ask for Sacha.

No difficulty booking two cruises. All questions answered promptly. Options and prices were clearly understood. No hesitation in booking another cruise with Cruise Plus. Sacha was patient and well inf...

Wilson H.

NCL Mediterranean Cruise sucked

NCL cruise sucked. Do not use them to do your airfare they suck at it and the BOGO free is not what they tell you. You don’t sit together and they find the worst flights. Paid additional 150 to get se...

Ethel

10 Stars!!

10 Stars!!! Professional, Timely, Efficient, Reliable, Stress-Free. Would definitely book with Cruise Port Connections again.

Mario Price

Cruise Port Connections reviews

My driver was on time and made me very comfortable. The ride was smooth and we watched a movie While my phone was charging. The office staff was very kind and helpful. Will definitely book with them a...

tyfab

Cruise Port Connections

Well what can I say, recently rode on the Cruise Port Connection bus to and from Port Everglades from the west coast of Florida for our recent cruise. What a wonderful experience we had. This company...

Leila

Norman was not only safe but very…

Norman was not only safe but very entertaining!! Norman was also on time. We highly recommend Cruise Port Connections.

Ben Brooks

They were on time

They were on time. Norman was very kind. The office staff was fast and kind. Will be booking with them again. They are better than the competition.

Wally Walker

Cruise port connections, Norman our driver was the best

I have been using transportation companies for years and by far Cruise Port Connections is the best and their drivers are the most Professional I have had. Norman is one of the best guys I know and is...

Alen Kostevc

I’d like to leave an honest review, as I see quite a few negative comments that, in my opinion, are

I’d like to leave an honest review, as I see quite a few negative comments that, in my opinion, are not always placed in the right context. I have chartered with this company several times – from the...

ceceb020328

Think twice before using Angelina Yacht Charter

We had booked a Catamaran for a week at Angelina Yacht Charter. The people at the front desk were very friendly – and emphasized that we should check the boat before signing the checklist of close to...

Bobby Barnes

A Oceanis 48 relic

A Oceanis 48 feet from 2015 was apparently ok. Many things worked, but some things missing before departure. So the missing list could not be finished. Nice weather kept us dry until it rained on the...

Alexa Taylor

Unimpressed with the sub-let boat

Nearly new boat. (c 2 years old) It says deep in the contract that they reserve the right to use other providers, so we found ourselves with another provider. 5 adults. Only 4 towels Additional towe...

Nicolas Howard

classical trap when you book with angelina

i reviewed the comments posted by previous customers, and before taking the option of Angelina yacht charter, bear in mind : - the toilet dysfunction is the classical trap for all users , just to char...

Ciarán

Absolutely dreadful experience

Absolutely dreadful experience – strongly advise against using Angelina Charter.Our experience with Angelina Charter was unacceptable from start to finish. We chartered the Carpe Diem (Bali 4.8) and w...

Janie Waltz

Booked a cruise last minute, 2 weeks out from sail date. Norwegian charged my card and an hour later

Booked a cruise last minute, 2 weeks out from sail date. Norwegian charged my card and an hour later they canceled it. I tried to contact them and I was told sorry nothing we can do. The charges went...

CR Private

My 2nd cruise on NCL..Solo traveller. Never again will I travel with NCL. It was one of the worst ex

My 2nd cruise on NCL..Solo traveller. Never again will I travel with NCL. It was one of the worst experiences in travel. I had upgraded to a suite as I intended to spend time to recuperate from a chro...

John reynolds

I book cruise 6 months in advance for 2-21-26 and chose are room in the aft part of the ship for the

I book cruise 6 months in advance for 2-21-26 and chose are room in the aft part of the ship for the best possible ride for my wife who has dementia,, about 3 months after booking I received and emai...

Bryan Taylor

Would’ve been pretty good if not for the SCAM that is their medical office. Their operating hours ar

Would’ve been pretty good if not for the SCAM that is their medical office. Their operating hours are laughable (I believe a total of 2 hours per day) and I personally believe it’s so that they can bi...

Susan Rose

They have screwed everything absolutely everything about my cruise. 1st of all they screwed up my ai

They have screwed everything absolutely everything about my cruise. 1st of all they screwed up my airlines reservation. They have locked my airline reservation so I can't change it. So it's my money...

Woldeman99

Summary of Problems Faced

We faced numerous issues during our cruise experience, starting with room changes and poor customer service. Our booking for two adjacent rooms was disrupted a week before departure, and the response...

CarolAnn Distler

Vacations To Go entered incorrect passenger information to push my booking through, took my payment,

Vacations To Go entered incorrect passenger information to push my booking through, took my payment, and a week later I was told the cruise line was cancelling a room due to a policy that should have...

Heywood Butler

Never a Problem!

I have been using this company for many years mostly with cruise bookings.I have never had an issue with them and their helpful consultants especially the last one Clark Kent who was extremely courteo...

ApaZ_69

MAKE SURE YOU READ THE FINE PRINT

MAKE SURE YOU READ THE FINE PRINT! YOU DO NOT GET 100% CASH REFUND FOR CANCELLATIONS! You either get 100% gift certificate to be used at a later date minus tax. Or, 65% back on your credit card.

Matt A.

I book a cruise with Ralph Gilbert with…

I booked a cruise with Ralph Gilbert at Vacation To Go. We departed at 4 PM on March 10th and returned at 6 AM on March 14th, which totaled 3 days and 14 hours. The cost was $3,728.00 for four occupan...

Bubby M.

Its scam prices

Its scam prices. States 88% discount. Never known Celebrity have basic cruises costing 25k for a balcony room. Biggest load tripe

Loraine L.

The Desaster of Silver Spirit South Afrika

The Trip description from Silver Spirit (south Afrika) Travel doesn‘t reflect theactuel experience. Bad destinations aren‘tmentioned. The service immediately after booking leaves a lot to be desired....

Jamie Small

We have a cruise booked with 24 people for our wedding in Italy. We have sailed with Virgin 3 times

We have a cruise booked with 24 people for our wedding in Italy. We have sailed with Virgin 3 times before, 2 of which in Rockstar suites. We have had nothing but issue after issue with their customer...

Charles Adams

Brilliant Lady does not have their act together! The staff is untrained & unprofessional. The foo

Brilliant Lady does not have their act together! The staff is untrained & unprofessional. The food absolutely terrible. We went to all restaurants and the food there was somewhat better than...

Agatha Sanders

Disappointing Experience on the Cruise

I recently embarked on a cruise during a work trip to the Cayman Islands, enticed by the company's accolades and reputation as the top choice each year. I anticipated a premium experience, but instead...

Bartholomew Harris

First cruise experience was good, but some areas need improvement.

We recently took our first cruise and overall had a positive experience. The food was excellent, the ship was impeccably clean, and the staff consistently impressed us with their friendliness, profess...

Antony

Another Amazing Sailing Experience with Virgin Voyages

This was our second sailing with the company, and it truly met all expectations once more. The ambiance was relaxed, enjoyable, and exceptionally well organized. The dining service was consistently im...

Bobby Smith

Disappointing experience with unhelpful staff.

The staff were not helpful at all and showed little interest in assisting customers. The drinks were overpriced, and the food was terrible. The entertainment seemed to cater to just one group. The sea...

Seth

Exceptional Experience with Custom Cruise Packages

This is my second time utilizing the service, and I wouldn’t consider going anywhere else for a customized cruise package. The representative showed incredible patience as I adjusted dates, flights, a...

Dimity S.

Exceptional assistance from the representative

The representative was incredibly helpful; I have no complaints. We chose to call for our booking instead of doing it online, as we are a group of four wanting two cabins nearby. The representative ar...

CT

Paramount highly recommended

Having compared prices with other agents and with the cruise company websites, Paramount are very competitive. Tina in particular has been great, very professional, helpful and responsive.

Sol Johnson

Excellent US music city tour and…

Excellent US music city tour and cruise. Brilliant service from start to finish from every member of the Paramount team. All hotels were high standard in great locations. First NCL cruise was excellen...

Moe Wright

Musical cities tour

Easy to book and very helpful staff ,both in the booking stage and on the actual holiday,big thumbs up to Leah ,Marco ,Patrick and Jess who looked after us very well on the trip !Another to do box tic...

EP

USA Music City Tour with Cruise and Mardi Gras

Just back from USA Music City Tour, cruise and Mardi Gras. Paramount staff did an excellent job, arranging all the transfers, tours, hotels etc always on time, friendly and informative. Our trip was f...

Catalina Mendes

The worst experience ever. My handbag got STOLEN, not lost, STOLEN. I had documents, credits cards a

The worst experience ever. My handbag got STOLEN, not lost, STOLEN. I had documents, credits cards and personal belongings inside and the cruise did absolutely nothing. They said that they can’t watch...

Wayne Jenkinson

MSC SEASIDE For a senior citizen , you mozwell just stay in your cabin the whole journey. There is

MSC SEASIDE For a senior citizen , you mozwell just stay in your cabin the whole journey. There is nothing of interest for seniors on this boat . The food at the marketplace is so old reheated dry b...

Shelby Price

Stay as far away as you probably can from this cruise line! Customer service is absolutely horrid! I

Stay as far away as you probably can from this cruise line! Customer service is absolutely horrid! I've been waiting greater than 60 days for my refund from a canceled trip. Every time you call custom...

Ray Adams

We just got off the Grandioso out of Port Canaveral, and my heart is full. We had an amazing time. T

We just got off the Grandioso out of Port Canaveral, and my heart is full. We had an amazing time. The food was delicious, the service was warm and genuine, and the crew worked nonstop to make sure ev...

Rich Colllins

Don't waste your money. Carnaval cruise is 10000 times better. We wasted days waiting in line for th

Don't waste your money. Carnaval cruise is 10000 times better. We wasted days waiting in line for things that they screwed up on us and we didn't even buy the cheapest cruise. Changed our dinner time...

Wells Sanders

Amazing Cabins and Exceptional Service

I absolutely adore the Cabins and my Cabin attendant was incredibly dedicated, providing excellent customer service. The food is fantastic, especially at the restaurant. The service from the team was...

RR

Prompt and Exceptional Support

The phone was answered swiftly after I was directed to the appropriate department. The representative was incredibly helpful and willing to go above and beyond to assist with the issues caused by the...

A_T_L_A_S

Disappointed after many bookings

We have booked numerous cruises through the service and have been loyal customers. Unfortunately, this time we encountered a negative experience. Their agent made an error with my husband's name on th...

KyuBlade_OMG_MLG38

I needed to update my passport details…

I needed to update my passport details Janine was quick and efficient

George Brooks

I telephoned to enquire about a cruise…

I telephoned to enquire about a cruise and Mary was very helpful. She obtained a good price for the cruise and kept in contact as we were trying to fine tune it to what was required. There were quite...

Hope T.

Olivia and Jemma were great help

Olivia and Jemma were great help. Quick actions. Very happy

LH74

Kimberley is amazing and helped to…

Kimberley is amazing and helped to restore our holiday when bad weather led to significant delays. Cannot recommend highly enough. Second trip with this travel company and they are excellent.

Sutton Butler

Heavenly Vacation in BVI

I am Deaf and I absolutely love sailing. Recently, we joined Deaf Sailing in the beautiful crystal clear blue waters of the British Virgin Islands. The catamaran we were on was just simply beautiful....

Juliet A.

Fun sailing trip around the BVI

We immensely enjoyed our sailing trip to the BVI. Captains Troy and Tom put together a thoroughly enjoyable itinerary with beautiful locations and fun activities. The boat was very comfortable and had...

Kaylee W.

The sailing trip in BVI was great

The sailing trip in BVI was great! We were hooked with the gorgeous view of the islands, water, and the weather was just perfect! The whole experience was well deserved for us to be away from the ev...

Valarie Clark

My first experience

It was my first experience to ride and sleep on a sailboat in Italy for 7 nights. I highly recommend traveling on it along with Deaf captain and crews

LB83

Sailing in Italy

What a lifetime experience for my husband & I had In Italy!!! Troy, Brian & Kam did an amazing job taking care of us. We were their first group and it was their first time sailing in Italy as well. It...

Obadiah

The Amalfi Coast sailing trip was one…

The Amalfi Coast sailing trip was one of the best I have ever had (my third)! The views of villages clinging on the mountainsides were gorgeous. Captain Stilwell and the crew were great. One area that...

Derek Johnson

Smooth Booking Process Thanks to Great Support

The representative made booking our cruise easy and enjoyable. Their personal experience with the cruise ship and accommodations was invaluable. They were incredibly patient and supportive while helpi...

stuartcharles

Continuing my experience with Cruise2

Continuing my experience with Cruise2. Asked if they could provide details to allow me to purchase speciality meals on my trip. Received an answer very quickly and I have now taken their advice. Servi...

Glynis howie

It’s our first time with Cruise 2 and…

It’s our first time with Cruise 2 and it has been excellent. We dealt with Kate as we had a computer problem, she dealt with everything immediately and sent us duplicate documents. We will certainly u...

david hanks

Our third Cruise 2 booking

All very straightforward - we booked a Japan cruise with Zak, who was really helpful and had all the information we needed to hand. The arrangements seemed very good value, and the booking details we...

Tracy Beck

Returned to Cruise2.com 👍

Returned to Cruise2.com as they make the booking process nice and straightforward. I dealt with Jordan today and everything fully explained and sorted well.

Terry Quinn

We booked with Jason He was very…

We booked with Jason He was very helpful Explained everything Booking was a straight forward process No hidden costs All the extras Taxes WiFi Drinks package were all included in the advertised price...

Enjoli Williamson

I booked a Carnival cruise on 11/3/25 specifically because of a promotional offer that clearly state

I booked a Carnival cruise on 11/3/25 specifically because of a promotional offer that clearly stated “3x VIFP days will be applied to all guests sailing in the same cabin under the qualifying booking...

Scott Muller

I have done many 3 day cruises with different cruise liners and the captain always follows the good

I have done many 3 day cruises with different cruise liners and the captain always follows the good weather so passengers can enjoy the sunshine. Last 2 cruises were with Carnival and the captain lite...

Bob Bell

Affordable but Disorganized Experience

While the pricing was reasonable, the service lacked organization and failed to stick to their schedules. We attended several shows, most of which didn't start on time, and the disembarkation process...

Hayley Wilson

Disappointing Experience on My Latest Cruise

As a long-time customer since 1995 with numerous cruises, my recent experience was frustrating. A well-intentioned porter mistakenly placed our bag on the wrong ship, and despite assurances from him t...

EM7

Positive Experiences with the Service

I have enjoyed multiple cruises with the company and have two more planned. I'm considering additional bookings as well. After reading various one and two-star reviews here, I noticed some seem valid,...

patasson11761

Carnival cancelled our cruise 4 times, then took our cruise credits

Terrible. Not honouring our cruise credits, despite them canceling and changing our cruise 4 TIMES. We have lost over $2000 due to them.Background below. * 1st cruise booked – cancelled due to Covid u...

Lindor Reed

Disappointing Experience with Booking

I wanted to join my friends on a cruise, but my booking experience was frustrating. During my call with the agent, the audio was unclear, and despite her attempts to reboot her system, we couldn't res...

Nate578927

Disappointing experience on a Hawaii cruise

My two children and I took a cruise from Hawaii in the summer of 2025. I allowed my teenagers to visit the spa for some treatments, unaware that they were given products without any explanation of the...

Georgene Baker

First cruise and it was fantastic…

First cruise and it was fantastic already booked another trip. 🙌

Gwendoline

Very Helpful

Courtney Donovan was a pleasure to work with. She was very helpful and knowledgeable.She went above and beyond to answer all of my questions.

Susan Clark

Great customer service

Great customer service . The trip advisor was able to accommodate my time constraints for the cruise.

Waldo Howard

Excellent travel agents and agency

Excellent listening skills and follow through from the agents. I was able to check all cruise lines for value and merits- and book a cruise all in one phone call. Agent helped me see deck plans and de...

Patty P.

Disappointing Experience on a Family Cruise

As a seasoned cruiser with over ten voyages on various lines, I had high expectations for this trip. Unfortunately, on this particular sailing, I found myself compelled to raise concerns with customer...

Estelle

Consistent Excellence in Service

We have relied on the service for years, with our most recent journey from Lisbon to Buenos Aires. They have consistently provided first-rate experiences without any issues. Clearly, they stand out am...

Sasha

Rip off for solo cruisers

Celebrity expected me to pay over £30,000 for a 16 night cruise to the Galapagos Islands, simply because I am now a solo traveller - despite advertising their great options for solo travellers. This i...

MEHTA/INDIRA KISHORE

Worst cruise line is Celebrity infinity.

Worse food service. I was on a special diet. We Notified a way ahead before we booked the cruise. Gave us false promises. We were greatly disappointed. We had notified but they did not keep their wo...

Dr. T

The Celebrity agent was dishonest and…

The Celebrity agent was dishonest and misleading. They accepted a deposit of $1510 for a suite only for us to learn the next day that it was to be paid in full initially. The original agent claimed to...

Carl Lozada

⭐ 1-Star Review

⭐ 1-Star Review: Deeply Disappointed in Celebrity Cruises — Loyal Guests No Longer ReturningI’ve sailed with Celebrity Cruises for years and have always appreciated the quality and service they were...

Ron Morris

Disappointing Experience on the 7-Day Cruise

We booked a 7-day cruise on a well-known ship, hoping for an enjoyable experience. Cruising requires significant financial planning, unlike more frequent purchases, and many people I know have never h...

Cecilia Turner

Disappointing Cruise Experience

Currently on a 14-day cruise, we faced significant cancellations and long wait times for food. The ship felt overcrowded, and the overall experience did not meet expectations. This will likely be my f...

TheEtherion19

Holland America Messed Up & Wouldn’t Take Responsibility

We booked an extended family Alaskan Cruise for $50K. The flights were part of the package. There were a total of 9 of us. There were approximately 6 flight changes made by them or the airlines during...

Wilma Howard

Great dining experience!

Our third cruise with Holland America and we continue to love it. Overall experience is great, from the service, crew and a specially dining. It is not easy to choose appetizer or entree, when you wou...

Jordie Patterson

Alaskan cruise - rough start

We had a 14 day land/cruise with Holland America, 10 days land and 4 days cruise. When we arrived in Anchorage, at 12:30am local time, we found that our shuttle was not available and we were to get a...

Nadine Price

Unresolved Deposit Refund Issue

I faced a frustrating situation when my deposit was not refunded despite canceling well in advance due to personal concerns. The customer service response was inadequate, and I was left feeling misled...

Petunia P.

Immense gratitude for the exceptional support in booking my cruise

I am incredibly thankful for all the assistance received in arranging my cruise. If I had been left to handle it alone, I doubt I would have succeeded! The representative was exceptionally helpful, pr...

Cathleen

Recognizing Outstanding Customer Service

It is crucial to acknowledge exceptional client service, and I want to share my experience with a representative from the support team. The outstanding assistance provided in addressing some booking c...

Algernon H.

Outstanding and knowledgeable support.

The service was helpful, efficient, and knowledgeable, making the booking process seamless and easy. All my inquiries were addressed promptly. This is my second time using this service for my vacation...

Lyn Brook

Cruise.co.uk the company to book your cruise with.I booked my MSC cruise with this…

I booked my MSC cruise with this company. Firstly, they saved me money. Booking direct would have cost more.Secondly, I had problems with MSC double booking my excursions and payments. I anticipated a...

Stephen bradley

We are not knew to cruising but this…

We are not knew to cruising but this back to back cruising with land base stay with Princess and Cunard is an excellent package with new experiences. This has raised many questions to Lily , nothing s...

Bob

Highly professional and friendly

We like to use cruise.co.uk and in particular Tom Harding who has on many occasions for us handled our cruise bookings. He is extremely knowledgeable and friendly. He has always dealt with us in the m...

OptionnMC

Certainly not a 5-star experience.

My first riverboat cruise was far from enjoyable and will likely be my last. I booked a romantic journey from one city to another, but the ship was in a deplorable state. It clearly needed extensive m...

Ariel Lewis

Scenic canceled the tour & held on to booking funds

After visiting Antartic in 2020 with Scenic, they canceled two other trips that year. Scenic decide to keep the tour payment in full for the first trip. Booking those canceled trips in 2022, Scenic ca...

Gale F.

They’ll hang on to your money.

My Fiancé and I were booked to travel to the Antarctic in December this year. I had to cancel as I have a diagnosis of Liver Cirrhosis and need to have scans etc. They wrote to me and said that we wou...

R4j12622

Jewels of Europe…

I recently did the Jewels of Europe tour on the Scenic Jewel which began in Amsterdam on 28th of July and brought my son and his family. Altogether there were 7 of us.I have also booked for 17 people...

CR

Very difficult company to deal with

Very difficult company to deal with. After two failed attempts at going on a cruise due to Covid. (nobodys fault). I was given an undertaking that I could have my cruise payments refunded at 30 June 2...

Kenneth Patterson

Never again

Seasoned cruise traveller, first time Scenic River cruise - never again. The only thing 5*star about this company is their marketing - over promise and under deliver. Pleasant staff but this must work...

김덕호

"I am writing to express my sincere gratitude for the outstanding support I received from Aiza Quijo

"I am writing to express my sincere gratitude for the outstanding support I received from Aiza Quijoy, Jitendra Giri, and Shiela Ong.I recently encountered an urgent issue with receiving my cruise boa...

Abby Greenlee

Working with JOHN was a great experience. He was professional, patient, and went above and beyond to

Working with JOHN was a great experience. He was professional, patient, and went above and beyond to ensure everything was perfect. I highly recommend him for anyone planning their next getaway.

김기덕

When I contact with James Cunanan, his customer services was very fast & cooperative. I like his cus

When I contact with James Cunanan, his customer services was very fast & cooperative. I like his customer service. Great to handle my request of name format changes.

Tom Ceh

I have had only positive experiences with CruiseDirect. My cruise concierge, Aiza, is fantastic and

I have had only positive experiences with CruiseDirect. My cruise concierge, Aiza, is fantastic and professional; I can’t praise her enough. Because of her, I will definitely book with this company ag...

Chang May

Booking a cruise can be complicated, but Janrey made it so much easier for us. He was incredibly pat

Booking a cruise can be complicated, but Janrey made it so much easier for us. He was incredibly patient in helping me fix a typo in my booking email and was quick to coordinate a room change for our...

SURESH SHAMDASANI

When I started looking for holiday cruises came across Cruise-direct were I found some very good of

When I started looking for holiday cruises came across Cruise-direct were I found some very good offers and when communicated with it to get some details/clarification got quick response from Keemron...

Jojo Bruce

I had a really wonderful experience booking my cruise with Iglu Cruise, especially working with Kare

I had a really wonderful experience booking my cruise with Iglu Cruise, especially working with Karena Stafford. She was a gem & extremely helpful, I'm really looking forward to going on my holid...

Julie Woodman

This is our first cruise, and was recommended to use Iglu Cruise. I must say our adviser Magan was a

This is our first cruise, and was recommended to use Iglu Cruise. I must say our adviser Magan was amazing. Made the booking easy and understandable. No pressure with making a sale and gave us time...

Andy Taylor

We found the cruise that we were interested in and requested a call back. Karena called back within

We found the cruise that we were interested in and requested a call back. Karena called back within 10 minutes. Karena listened to our requirements and very quickly came back with our quote

Diane Cuadrado

I have booked with Iglu on many occasions and have found them to be very helpful, professional and p

I have booked with Iglu on many occasions and have found them to be very helpful, professional and polite. Last year they helped us put a package together for a fly stay cruise which was amazing. Pri...

Tracey Gnosill

I booked 2 cruises & like iglu as my agent however it took quite a time to add them to my portal & m

I booked 2 cruises & like iglu as my agent however it took quite a time to add them to my portal & my friends still haven't had theirs sorted which means we can't link accounts at the moment t...

Rach Bryan

Always very helpful, no matter who I talk to, and it’s normally a few! I always come back to Iglu a

Always very helpful, no matter who I talk to, and it’s normally a few! I always come back to Iglu as their advice is great, prices the best around and efficient in organising my holidays.