Sue Taylor

I would give no stars if I could. I visited a travel show which was hosted by HOLIDAY INN Southend a

I would give no stars if I could. I visited a travel show which was hosted by HOLIDAY INN Southend airport. It advertised free parking but when I arrived I wasn’t familiar with the area, so I pulled o...

Babette Johnson

Their business strategy is purely based …

Their business strategy is purely based on making money from fining people. Their only aim is to catch people out. Their day will come and they will be forced by law to refund every penny that they ha...

SB79

Avoid these scammers

Avoid any parking run by this company, they are just scammers.Charged twice for a ticket so called to complain. Was sent an email for a days free parking that i had to call to activate.I did this a fe...

Kelvin

They will rip you off with their hidden …

They will rip you off with their hidden signs and anpr cameras. Got a fine of £60 for not paying £1 for 34 minutes stay while I was told by the TK-max staff that parking is free on Sunday. @Peel Centr...

Caleb

Terrible

Terrible. Wouldn’t bother using to park was parked and paid and had fine disputed and disputed and they don’t answer and keep hounding. Spineless employees exploiting vulnerable people!

Mavis Foster

Appalling company

Appalling companyI got sent a parking fine despite me having a paid ticket. Regrettably, the ticket must have blown over as I shut the door. You could see the serial number, therefore, all they had to...

Wilma

Be prepared to wait and wait

The company states that customers need to get their luggage and be waiting outside which we did but then after they picked us up we had to wait twice for people who weren’t outside with their luggage....

PC

Absolute Rogue Company

Concur with all other comments. Absolute rogue company. Issued with a fine at Trowbridge Gateway Shopping Centre. Company does not say cash only on entry. My daughter tried to pay by phone and app whe...

Vicky B.

I'm tired of dishonest business…

I'm tired of dishonest business practices and this company is up there in that regard.

Moses Carter

just a con.will never improve. check out scottish law

just a con.will never improve

Joey P.

Absolutely horrific

Absolutely horrific, morally abhorrent company. DO NOT be bullied or made to feel like the only way to get an appeal through is by going to POPLA, this is a scam. POPLA will always side with the compa...

Tom Parker

Paid for 4 hours and overran by 1…

Paid for 4 hours and overran by 1 minute. Fined £60. Will never use company again.

Gordon Ritchie

First time visitor, relatively straightforward experience. Could do with better pedestrian signage

First time visitor, relatively straightforward experience. Could do with better pedestrian signage showing route to and from airport

Katarzyna Krok

Everything runs very smoothly. The service is very friendly, the transfer to the airport is flawless

Everything runs very smoothly. The service is very friendly, the transfer to the airport is flawless, and the drivers are polite and inform passengers about the upcoming stops. We will definitely use...

Gill Drain

Always park here for airport trips and never had any problems. So handy for walking to the terminal

Always park here for airport trips and never had any problems. So handy for walking to the terminal and always find a decent space. Some great special offers too, keeping the price reasonable

Mallory Powell

Great location and friendly atmosphere at Gatwick.

The staff are very welcoming, and the walk to the terminal at Gatwick is straightforward. I recall that my first visit made it a bit tricky to locate, but now that we use it regularly, it's become a c...

sybernova60

Impressive service for last-minute bookings

I made a reservation just a few days prior to my family trip and was pleasantly surprised by the quick drop-off and pickup at the airport. The process was straightforward and easy to follow, highly re...

PANTOFLASHD

Another fantastic experience.

Another fantastic experience. Returned one day past the original return date and was able to pay for the extra day using contactless payment and retrieve the car keys without any problems. My car is j...

big cat

Drivers are keen to getting around the back roads of JFK. Cars are well taken care of and I have nev

Drivers are keen to getting around the back roads of JFK. Cars are well taken care of and I have never received a scratch or dent on my car.

Mac Daddy

Arriving was great. Immediately checked in the vehicle and shuttled us to the airport. Upon arrival

Arriving was great. Immediately checked in the vehicle and shuttled us to the airport. Upon arrival back at the airport, I called as soon as I retrieved my bags. Directions on where to catch the shutt...

Jerry B.

We came back from a trip after a blizzard a few years back. The car was cleared off and running and

We came back from a trip after a blizzard a few years back. The car was cleared off and running and warm. They are worth every penny. They take you right to your terminal and pick you up.with no issue...

Lawrence

JFK Long Term Parking is a great business. The people there are friendly and efficient. The check-in

JFK Long Term Parking is a great business. The people there are friendly and efficient. The check-in and check-out process is reliably smooth and quick. At their lot when you check in there is always...

William Gibson

Waited 50 minutes to get picked up.

Waited 50 minutes to get picked up.

Angelo

Fast & courteous service.

Fast & courteous service.

Albina Patterson

Ongoing communication issues

Initially, communication is severely lacking. They rarely respond to emails or phone calls. The contact number provided for inquiries upon arrival goes unanswered most of the time. Additionally, I not...

Gavin Foster

LHR T5 Meet & Greet Car Parking Service

This was the first time we have used a meet and greet service and was a little apprehensive after reading mixed reviews online. However, T5 drop off was super easy and very efficient. We had a courtes...

CR

Great service

Great service, very efficient.Clear and fast communications, second time I use it and I intend to use it again when flying out from LHR. Recommended

Imelda Carter

Superb service

Used Parkway Parking for recent 18 day Thailand holiday. Cost of parking was £175. I cannot praise company enough. Their customer arrive is excellent. Called me en route 30 mins before my expected d...

Lilly A.

Important Read this

We used parkway parking and didn’t realise the problem with this group of individuals. We intrusted them with my wife’s pride and joy fiat 595 which when we handed over to them was unmarked and free f...

Sandra Anderson

Excellent

Excellent, pro-active, efficient and friendly service from start to finish. Will certainly use them again. D.Russell.

Lilibet Wright

Exceptional customer service every time.

The support team consistently demonstrates professionalism and goes the extra mile for their clients. I received assistance from a representative who was incredibly helpful and efficient with my parki...

Whitney Morgan

Terrible. Still no payment or response.

I rented out my space, the support staff confirmed via email that the renter had paid even though the web site said $0.00 earned. Now the site says the payment failed, support is unresponsive and I st...

Leo Henderson

Awesome service!

Igor

Great space!

Lucinda

You should try this site

You should try this site. It's worth it!

SMplay3525

Good customer service but overall lacking in user base.

The individual that helped get us started, and been our main point of contact, is very responsive. That is great. Unfortunately, there may not be enough demand/marketing for this parking platform in o...

Robin

I have parked here and they take too…

I have parked here and they take too long like 1 hour to get my car on the gate . their serivce is not good

Julian B.

This company is fraud they are stolen…

This company is fraud they are stolen things from the car parts like engine things silencer material etc . everything was good before when i got my car from this parking a lot of problems with the car

Charles Jack

Can someone investigate with this…

Can someone investigate with this company please. they are stolen my things from the car inside .I think they have device which unlock the car wirelessly

MrIcDBladeX

This company is fraud

This company is fraud. they are stolen my second phone from my car. My phone was set find my device . when i check i see in this parking location . Please be aware from this parking

Aurther

AVOID KANGAROO PARKING

AVOID KANGAROO PARKING! They took 45 minutes to return my car, and it was covered in bird poop. The staff was rude and unhelpful. 1/10 would not recommend

Christopher

I'm still shaken after using Kangaroo…

I'm still shaken after using Kangaroo Parking. The driver was reckless and speeding, and I was terrified for my safety. The car was also returned with a broken side mirror. Never again!

Martin Anthony

Very good service, everything went really smoothly, disembarked a couple of hours early, rang to see

Very good service, everything went really smoothly, disembarked a couple of hours early, rang to see if they could get me my car two hours early and sure enough it was there within 15 minutes, absolut...

Steph

Very good parking easy to find my car was looked after very well and was parked in the same spot whe

Very good parking easy to find my car was looked after very well and was parked in the same spot when I picked it up very easy hand overall good experience will definitely use again

Paul Delahunt

Have used this company’s service for many years every time we sail from Southampton. Easy to book, c

Have used this company’s service for many years every time we sail from Southampton. Easy to book, competitive price, polite and cheerful staff. Drop off car in port car park next to ship very conveni...

Elaine

Easiest and most convenient parking…

Easiest and most convenient parking we’ve ever used. Great directions and instructions. Easy to find and both delivery and pickup went without a hitch. Friendly staff too. Would definitely use again.

Kevin Clausner

We’re always there when I called and…

We’re always there when I called and even phoned me back when they were engaged. Easy to find and car was ready on return , great service thanks

Sue

Couldn’t fault the service

Couldn’t fault the service

omid paknia

was a good experience. When you entering to the parking lot, you are requested to take a ticket whic

was a good experience. When you entering to the parking lot, you are requested to take a ticket which is indeed already paid one, but this is the bug in the process. If I am asked for plate number of...

PH98

We had to try few times before the…

We had to try few times before the barcode was finally accepted on the entry. Similar situation while leaving the car park - ticket was finally accepted after the third attempt.

Valeria

Gut!

Super location, comfortable

Pablo M.

Easy to use

Easy to use. Convenient.

JB

some problems with entry and exit

I don't know why, but every time I use the car park something is wrong and I have to call the staff. This time I tried to insert the card with the code into the reader and a message in German popped u...

Harris

staff assistant

great close by place to park at the airport

Jayden Brown

Extremely unsatisfactory experience with the parking service.

I had a highly unsatisfactory experience with the parking service. After paying for two hours, I only overstayed by 10 minutes, yet received an £85 parking charge. At the location, the payment machine...

Mira Scott

Payment machine issues at the maternity unit

The payment machine at the maternity unit was out of order, forcing me to pay at the barrier and resulting in a £10 charge for a 2-hour stay instead of £5. I’m seeking a refund, but I’m not hopeful ab...

TheSpideyZ46

Car park barriers (at hospital site)…

Car park barriers (at hospital site) regularly fail to open. This happens repeatedly and has for many months. Often wait 15-20 minutes to get through on the phone in order to get the gates open.

Evelyn P.

I parked my car in one of their car…

I parked my car in one of their car park, but the machine didn’t work, they gave me a fine which I refused then they send me to court. I had to pay £££ for the parking , this is criminal, i really don...

Katrina Bell

Unfair

Unfair, not logical, pick and choose, dont follow their own rules.

NW

Highway Robbery

I paid via paybyphone while parking at Sussex University - which was so unnecessarily lengthy and time-consuming it was like a joke, but I did so anyway as I had a talk to attend. One week later, I re...

Courtney Harris

App malfunction led to payment issues and car clamp

The app experienced a glitch and failed to confirm my payment, yet my bank account was charged, resulting in my car being clamped. Despite providing clear evidence that it was their error, they claime...

Maypaya

Loitered beside my car to give a ticket …

Loitered beside my car to give a ticket one minute after the grace period was up. Website horrific to use crashed twice

Otto Adams

Opportunistically prey on people

I'd give then 0 stars if possible. They have clamped my car, driven by my wife while taking our toddler to an appointment in a health institution WITHIN THE 10 MINUTE GRACE PERIOD. The clamper was tak...

Charis Coleman

Apcoa

Apcoa - Clamped my car even though I paid. I appealed and had proof of the payment going out of my account. I use the same car park for the same train every day. They charged me €120. I am in the proc...

RH74

Zero stars

Zero stars. This company is a con. I booked a parking space in advance and arrived at the site to find no spaces available. I lost my money. Tried to contact the company….still waiting to hear back fr...

Levi W.

Tried to park in there carpark in Mass…

Tried to park in there carpark in Naas, Kildare beside Tesco. Machine out of order, I rang to ask how to pay was told to go onto the website or park elsewhere. My location was not on the website so I...

Jonathan Gershon

The parking was ok. The auto number plate recognition often doesn’t work first time and suggests you

The parking was ok. The auto number plate recognition often doesn’t work first time and suggests you have to go to the office. Time you don’t have when dropping off your car! Redo the entry and it may...

Angela Terry

On arriving the barrier wouldn't lift and there was no record of my booking I was let in with a tick

On arriving the barrier wouldn't lift and there was no record of my booking I was let in with a ticket and rang company to confirm booking. On departing the barrier wouldn't lift but when I gave booki...

Kevin challoner

What can I say….. so much cheaper than the airport site. Easy navigation on the website. Full instru

What can I say….. so much cheaper than the airport site. Easy navigation on the website. Full instructions on how to get to the airport. Van was locked for 15 days and was still waiting for me. Free b...

Joseph

The parking is OK but after you park…

The parking is OK but after you park how do you carry your bags? There are no trolleys. Also foot paths are far apart.

Ms Ranjit Hackman

Easy to find

Easy to find, regular pick up & drop offs & friendly drivers

Michael How

Arrived and picked up car

Arrived and picked up car, no problem

LT

Liars and cheaters

Liars and cheatersThey issue private land invoices which they try to make look as council parking fines for breach of very vague rules (e.g. definition of the 'area'), not clear signage and questionab...

Wilf Morris

Scam artists that should be held accountable

This company is a complete scam, they are robbing innocent people and using bullying tactics to do so. They make appealing seem like you will not win and they threaten you with the higher charge if th...

MORANDEAU

Targeted, scam!

If I could do minus stars I would! Not worthy of 1 star.Complete scam artist! They have left out information on their signs and then prosecute you for it! Absolutely disgusted!I had a clear permit on...

Iris Parker

Disgusting , dishonest humans

I understand they have a duty but there is no need to scan people, be rude to people and just act as vile humans. Collecting pictures of cars so that the reflection off wing mirrors and the sun blocks...

CL

0 star should be allowed

Disgusting & scamming company, just here to steal the money from people. I paid for a parking permit in my residence, a guy is coming everyday to check the permit on the dashboard like a policeman. he...

Narc Mirror

Martin doesn't care about rules. He pretends to but uses BW Legal headed letters to threaten legal a

Martin doesn't care about rules. He pretends to but uses BW Legal headed letters to threaten legal action to cause distress for money for dodgy contract tickets. Using the DVLA to get your details. BW...

Thomas Mikula

Do not use this company. Not only have they trashed our alloys, they’ve stolen cash from the car and

Do not use this company. Not only have they trashed our alloys, they’ve stolen cash from the car and they were over an hour late for pick up and drop off. And the cherry? They didn’t even hand back th...

Ian Elms

There was a delay when dropping off as no one was there to meet us, even though we'd phoned ahead. C

There was a delay when dropping off as no one was there to meet us, even though we'd phoned ahead. Collection was even worse, phone number to call went through to Voicemail multiple times and then tol...

Erica Bricchi

Just to let you know that on my way out to my trip I had to wait 20 -30 minutes on top of the 30 min

Just to let you know that on my way out to my trip I had to wait 20 -30 minutes on top of the 30 minutes from my phone call. Going back its been already 1 hour and I have been told it will be another...

Aissa Adjadj

Completely a Scumer raciste operator Tod me to su…k his di…k robed extra charge and didn’t pay the e

Completely a Scumer raciste operator Tod me to su…k his di…k robed extra charge and didn’t pay the exits fee I had to pay£18 to exit the parking they should not allowed to operate they are a scam bag...

Suzy Saddington

DO NOT USE!

DO NOT USE!We left our car with them via the comparison site. We were delayed coming home and I informed them of this. They told me there would be no extra charge as it was still the same day. We paid...

Andrew Healy

❌❌❌ AVOID THIS COMPANY AT ALL COSTS ❌❌❌

❌❌❌ AVOID THIS COMPANY AT ALL COSTS ❌❌❌Below is the email complaint we composed following our return from holiday. Dear Customer Service Team,I am writing to formally lodge a complaint regarding...

Le_Kronembourist

Fast and easy to book online!

NB31

Easy

Easy and cheap

Kai Hamilton

Easy to book Parking space in DCA

Loek123

Easy and affordable

Keith S.

Parkobility

Parking was cheaper than the airport. It was great to be dropped off by the door and picked up again. The shuttle driver was very pleasant and helpful with luggage too.

Susanna B.

Easy to use

Easy to use. The shuttle to the airport was very busy - we were worried we would not fit on the bus. We got to the airport in plenty of time. Saved over $200 by not parking at the airport.

Jet Cook

Poor service with hidden fees

We faced a nearly 20-minute wait during drop-off, despite prior notification, and were charged for the exit card. On returning, we waited another 20 minutes while on the phone with them, and had to pa...

Dobie Cook

Star parking made a very stressful time…

Star parking made a very stressful time extremely easy! Having a total tyre blow-out on the way into Heathrow, I had to leave the car in the short term parking, with no way of it being moved. The St...

david

Great service

We did meet and greet at Heathrow , can’t fault them at all, fairly quick to collect the car and super quick to bring to us on return , no damage or signs car had been used . Recommended

Holly Duffield

Hour long wait

Waited an hour for my car to be dropped off despite Star Parking originally telling me 20 minutes max. No apology no communication avoid at all costs

Chris

Perfect Service

First time using Star Parking and was a little bit worried, but I had no need to be. I picked them because they were less than half the cost of Official Heathrow Parking and much cheaper than Maple /...

Ian

Poor communication, hidden fees!

Very poor service. They took an excessive amount of time to make an appearance at Heathrow to collect our car, approximately 50 minutes from when I called them to notify them of my arrival and that wa...

Colin Singleton

Always so badly managed. It’s the worst airport I have ever visited and I fly a lot. Always huge que

Always so badly managed. It’s the worst airport I have ever visited and I fly a lot. Always huge queues, awful organisation. I always feel that all they want is to charge you and take as much money as...

Bert Anderson

Frequent Traveler Disappointed with Service

The airport is fine, and I travel weekly. I regularly use the lounge when at T2. I had made a reservation for February, paying in full well in advance, only to receive an email yesterday stating they...

Blake

Disappointing experience with parking

Once again, I encountered frustrating issues trying to park in the designated area. Despite clear signage upon entering the car park, they had blocked off the turn area, forcing me to navigate through...

Denzil Harris

An Frustrating Experience at the Airport

It feels like I've enrolled in a strict discipline program at the airport—being treated like a misbehaving student who forgot their assignments. Unfortunately, there’s no learning involved, just confu...

Rose Barnes

Terrible customer service

We have just returned from a lovely holiday in Tenerife. Totally spoiled by having to wait over an hour to get our luggage. Our flight landed at 0.48 and it is 2.20 and still no bags . To make it wors...

Walter

Everytime we travel from Manchester…

Everytime we travel from Manchester Airport I decide to never use the airport again. However the choice of flights keeps me booking again. From start to finish it is always a dreadful experience. Hav...

channel J

Absolutely merciless and greedy. Misses accidentally booked parking for a day the day after because

Absolutely merciless and greedy. Misses accidentally booked parking for a day the day after because she did it after midnight and didnt notice the date had changed to the next day. Sent an appeal show...

LizardJo

Bottom Crawlers. That's the only possible way to describe a company that leeches off the NHS. They "

Bottom Crawlers. That's the only possible way to describe a company that leeches off the NHS. They "manage" parking services for NHS in Scotland. In other words they've been handed public access to so...

Arliss Long

Only parking app which doesn't allow…

Only parking app which doesn't allow you to extend your parking time.I went to A&E, ended up staying 9h due to hospital issues, had to purchase new tickets several times which in the end cost me much...

Peggy Hughes

Scam

had a letter through I owed 160 quid! it came straight frrom the debt collectors. apparently, I parked outside of a line at Tamworth Train station , had a noitce stuck to my car, which I never receive...

Carrie Ann Patterson

I would give NIL stars

I would give NIL stars. Saba parking is absolutely THE WORST parking app IN THE WORLD. The problem with these no-marks is that there is no alternative. I'm 70 years of age and dealing with ****s like...

DP

Avoid Using Saba Carparks

Parked in Station Car Park for evening whilst going to London. Tried to pay multiple times with different cards and the payment failed each time. I left the car overnight and on my return paid for an...

Patrick O

Car was dented at Gatwick airport car park. I didn't notice on collection as it was dark. There is n

Car was dented at Gatwick airport car park. I didn't notice on collection as it was dark. There is no recourse if you don't notice at the time. Needless to say i won't use them again as they don't loo...

Rowland H.

Unexpected Extra Charge from the Service

The service imposed an additional £150 charge due to a pick-up that isn't specified in their terms and conditions. We provided the registration number for the vehicle, which parks in a standard parkin...

Bokorat11

Very Disappointing Experience

Very disappointing experience. We parked at the airport without issues. However, after a long overnight flight with two tired children, we tried to board the bus back to our vehicle. The driver was un...

Cara Kelly

Dreadful experience Purple car parking Gatwick

I booked parking and hotel with Purple parking. Brought my car to the usual place. I was told that I had made a mistake, and that I had actually booked to take my car somewhere else, and that ‘when...

Stephen Baker

I missed my flight because of the…

I missed my flight because of the incorrect instructions on how to find the car park at Stansted!

Ace Morgan

Purple Parking at Southend is the pits.

Would not use Purple Parking at Southend again. You leave your car on an uneven piece of waste ground at the back of an industrial estate. Vintage vehicle enthusiasts will love the airport transfer bu...