adeline barras

Worst service ever - answers take 5 to 6 working days on the smallest request even urgent ; no possi

Worst service ever - answers take 5 to 6 working days on the smallest request even urgent ; no possibility to have somebody with a viable comment / answer on the phone ; they do not communicate via em...

Keith Patterson

Happy to take your premiums just so…

Happy to take your premiums just so long as you don't have to make a couple of claims. Then they drop you like a hot potato. To be avoided.

Élise Lefebvre

Completely irresponsive customer…

Completely irresponsive customer service.

Kaden Parker

Just bad

Just bad. Choose a more expensive insurance policy. I sold my car 2 years ago, I keep getting invoices.

Beresford W.

rude customer service that is not…

rude customer service that is not helpfull and hangs up the phone! Will never get insurance here again. They raise premiums suddenly and then you're stuck to it. SCAM

Leon Bell

Flat tyre near Siena

Flat tyre near Siena , Italy, on a friday afternoon, after 27 hours and many calls and promises they would call back to me they told me that the towering would be on monday morning by ACI and that no...

Kye hodson

I had an excellent explanation and more than amazing conversation with Valentin Valeanu who walked m

I had an excellent explanation and more than amazing conversation with Valentin Valeanu who walked me through every step of my process and ensured everything was clear and understandable to me. I in f...

Iftakhar Ahmed

Rachel was very professional and answered all my queries clearly. She was helpful throughout the pro

Rachel was very professional and answered all my queries clearly. She was helpful throughout the process and made everything easy to understand. Great customer service.

Natalia Garcia

I have just rented a new flat and Adam Key has made very easy to set a tenants insurance, in particu

I have just rented a new flat and Adam Key has made very easy to set a tenants insurance, in particular for his patience to solve my doubts and his explanations. He definitely made it easy to understa...

CT

Outstanding Service from the Representative

I secured insurance yesterday and had a conversation with a representative. I must say, I’m truly impressed with her demeanor and tone. She was thorough and patient throughout our discussion. I'm very...

John Ross

Exceptional assistance and thorough information provided

The representative was extremely helpful and dedicated time to offer various quotes while covering all the necessary details. They patiently and courteously addressed all my questions regarding insura...

Faye Foster

Exceptional service from a wonderful representative

I received a call from a wonderful representative who was professional, friendly, and delivered outstanding customer service. If only all customer service interactions were as pleasant as this, it wou...

Eva Morgan

Professional and Attentive Support

The representative was professional, courteous, attentive, and knowledgeable. The issue was addressed promptly. However, since this matter is still ongoing and not completely resolved, I cannot provid...

Iggy Hughes

Unreliable service leading to unfinished work

They operate under the name of the company, hiring incapable contractors who leave tasks incomplete. The property deteriorates due to negligence, and they refuse to address any damage caused by poor w...

Harvey Smith

Patricia was brill ,lovely woman delt…

Patricia was brill ,lovely woman delt with the situation swiftly and could have a laugh .Absolutely would use covea again .

P G

Customer service very helpful

Customer service very helpful, cleared up any issues with efficiency, no problems!!

Robert Darby

Very easy to contact and 1 person deals…

Very easy to contact and 1 person deals with the claim from start to finish. Which means that you don't have to explain things several times. I dealt with a guy called Abda who was very thorough and p...

Patrick

Everything was fully explained

Everything was fully explained, questions answered, easy to talk to and overall a very satisfactory experience

Lovett D Gibson

Emily, very knowledgeable, efficient and determined. She was determined to find a lower homeowners i

Emily, very knowledgeable, efficient and determined. She was determined to find a lower homeowners insurance policy and she did. In addition she found a lower auto insurance policy. I am very pleased...

Brandon Connell

Ariel was an amazing individual to speak to and work with. She made a stressful situation easier to

Ariel was an amazing individual to speak to and work with. She made a stressful situation easier to comprehend and handle and provided pivitol information to guide me toward the best decision for my f...

MaryAlice Garcia

I was blown away by the quick response and personalized attention I received today working with Ms.

I was blown away by the quick response and personalized attention I received today working with Ms. Ariel Lopez. I can’t Thank Ms. Lopez enough for helping us out with our auto insurance. She is a God...

OO

Better insurance rate .

Dawn Hughes

The worst insurance experience of my…

The worst insurance experience of my life! We are new homeowners and had unknowingly been dropped by our insurance company because covered it received a letter stating the company needed information o...

Mitchell W.

Blend was great! Covered... not so much.

Blend was great! Covered... not so much. Blend many companies I could choose from!Covered has two. Blend agents were very helpful and often worked with the insurance company on my behalf. Covered just...

Joe M

I had insurance for one year on my classic vehicle and suddenly got a strong worded letter in the ma

I had insurance for one year on my classic vehicle and suddenly got a strong worded letter in the mail one day from American Collectors that my Lincoln was "no longer eligible" for their insurance pol...

WILLIAM J.A. GOW JR

The person that helped was named Ashley…

The person that helped was named Ashley and she was Great!!!!

WENDY GISELE CITRO

Renée explained everything to me in…

Renée explained everything to me in great detail made it very easy for me to understand friendly, smart, and helpful I would absolutely recommend your company to friends and family

Eyakeno Thompson

The best insurance company

The insurance company is transparent in it's operation and ensures adequate alignment with it's insurance policies

SCOTT GILSTRAP

Liz was extremely helpful and addressed…

Liz was extremely helpful and addressed any concerns or questions professionally. She was pleasant and communicative during the call.

Groove

Better coverage at a better price

The agent was able to customize my quote to insure I had at least the same coverage or better than I currently have. I was able to accept and pay the premium for the first year in one call. The best o...

Krystian Bucko

Garbage service. You wait on the phone to be greeted by a bot. That bot is likely the cheapest they

Garbage service. You wait on the phone to be greeted by a bot. That bot is likely the cheapest they could find because it doesn't work very well. Finally when a human greets you, they are in no rush...

michael evans

I paid into a pet policy for over 15 months but had no pet care so it made the whole policy more or

I paid into a pet policy for over 15 months but had no pet care so it made the whole policy more or less pointless to have So I cancelled this and was told of a £190 refund This hasn’t been paid, wh...

Robert

Not easy to contact. Policy is good. If you are happy to do everything online all is well. Try an

Not easy to contact. Policy is good. If you are happy to do everything online all is well. Try and contact them by phone or, use their online payment service then grab a flask of coffee, packed lun...

Roger Donald

These people are brain dead & totally ignore customers instructions. I specifically instructed them

These people are brain dead & totally ignore customers instructions. I specifically instructed them not to renew my policy due to the absolutely ridiculous renewal price. They confirmed it wasn't...

Elle D

Awful customer service. All AI generated nonsense. No one seems to care that customer wants a quick,

Awful customer service. All AI generated nonsense. No one seems to care that customer wants a quick, basic phone call with a "human"! Even tried web chat and that was all "bots"! They're definitely qu...

Serdar Osman

They auto-renew your policy and make cancelling it as difficult as possible. No number to call, and

They auto-renew your policy and make cancelling it as difficult as possible. No number to call, and when you use Livechat there is nothing live about it!!

Mrs Susanne Carter

Livid that this car insurance is closing down this year , its been taken over and obviously its not

Livid that this car insurance is closing down this year , its been taken over and obviously its not making any profit because new company is shutting it down Why you ask ...well it actually acts for...

Rusty

Sorry to see you go

Sorry to see you go

Ms Johnson

Excellent Insurance Company

From the start By Miles have been the very best. The Staff are really good and relate everything in layman’s terms.I would recommend them with confidence .

Rita Kansagra

Very good customer care

Very good customer care. Excellent doing usiness with you.

Mrs Mary Collins

Excellent Support When Needed!

Finbar was helpful from the off, consistent in providing ongoing & excellent support!

Jagat Magar

Very nice service.I would like to…

Very nice service.I would like to recommend everyone thank you

JAMES SMITH

lousy company people are very rude. Will never use this company. More information they asked for. Th

lousy company people are very rude. Will never use this company. More information they asked for. They said send 7 pictures of each vehicle in order it get insurance i did then they said send picture...

Ian Bell

Impressive support from the service team

From the moment I called to report the accident, I provided the police report number and everything was handled more quickly than I expected. The staff at the company were exceptional and genuinely ca...

Reed Noble

Your Ai phone service sucks

Camila Wilson

Best in the industry.

Quentin Taylor

Expanded Reviews

Like to see reviews of some of the Japanese import classics

Trey C.

This year is the first time I have had…

This year is the first time I have had to use Hagerty for towing service. The tow vendor was very courteous and provided towing in a timely manner.

Brian Horton

TO GET A GOOD DEAL. AVOID this scamming company. They give you a cheap quote but when it comes to ge

TO GET A GOOD DEAL. AVOID this scamming company. They give you a cheap quote but when it comes to getting a payout for an accident. THEY DONT PAY OUT. SCAMMERS. They owe me £15000 + but refuse to payo...

Brian Horton

DO NOT USE THIS INSURANCE COMPANY. Zenith are a corrupt company who take your money but dont payout

DO NOT USE THIS INSURANCE COMPANY. Zenith are a corrupt company who take your money but dont payout after an accident. They blame there underwriters Markerstudy. Avoid this company. SCAMMERS.

Bridger Wright

Completely disorganized insurance service

This insurance service is a complete disaster; they canceled my policy because I supposedly didn’t inform them about a previous cancellation, which never happened as it was a renewal. I tried to commu...

Max

Very good communication

Very good communication, got the policy that was right for me and now have peace of mind. Thank you for all your help

Christian P.

Great price on my insurance renewal and…

Great price on my insurance renewal and very easy to use, thanks

Jack Stanley

Very good thanks

Sarah Clark

I have had the pleasure of dealing with David Falardeau for over 25 years with my house and car insu

I have had the pleasure of dealing with David Falardeau for over 25 years with my house and car insurance. I couldn't ask for a better go to person. I know that I can reach out to him at anytime with...

Thomas Butler

The communication is terrible

The communication is terrible. Their phone lines are consistently slow (15-45 minutes). After buying a house, I wanted to get a quote for a home policy, but the representative I initially spoke to han...

Arthur Hughes

I have been trying to get in touch with…

I have been trying to get in touch with anyone for 2 days. I wait on hold for half an hour and then someone picks up the phone and hangs up. Imagine if this was an emergency. I will definitely be l...

TommyInGame91

Rude service

Filled out their online form. Gave some great options and prices. Called them to review those quotes, and they all doubled. The man I talked to was quite rude, didn't want to answer my questions, then...

Tonya

I have been dealing with Mae Masik for…

I have been dealing with Mae Masik for years and my experience has always been great. Always very helpful from providing me with quotes to helping to deal with my recent claim. If you need a reliable...

TacosOldelPaso31

Price keeps rising without…

Price keeps rising without justification. You’ll be told “we’ll call you back”…a week went by before I called them and cancelled finally. My insurance tripled in less than 5 yrs without explanation,...

Cynthia Rose

I really had a great experience talking…

I really had a great experience talking to Kate, she helped me tremendously and thank you for that

J J

I was replacing my vehicle with a new…

I was replacing my vehicle with a new (same) model. The insurance company I have been with for 10+ years increased my monthly premium $170. I shopped here, and I am now paying $30 less than I was! Wo...

Carrie Beaudry

Tyler was a great help.

Rafiqul Islam

Very professional

Very professional

Matt

The quoted rates were much lower than…

The quoted rates were much lower than when actually speaking to the broker. Ended up wasting a bunch of time to get quoted an uncompetitive rate even though all the details were correct in the initial...

Binoy Thomas

It gives the rate for various insurance…

It gives the rate for various insurance companies, and we can compare and decide which quote you want to go with it. Great service!!

Sneha

Extremely disappointing experience with HDFC ERGO. We opted for a cashless health insurance policy

Extremely disappointing experience with HDFC ERGO. We opted for a cashless health insurance policy for peace of mind during emergencies, but when a real emergency occurred, the system completely fail...

Frankie F.

Pls, Never ever take HDFC ERGO Health Insurance

Given my current experience, I would say that it is the worst general health insurance company in India..They will makes things difficult for you when you are admitted to the hospital. I must inform o...

Randi Parker

customer service is horrible

customer service is horrible. they have hired very low IQ level persons , you feel frustrated by their answers.

Mabel Anderson

WORTS THEN EVER...I WILL NOT RECOMMEND…

WORTS THEN EVER...I WILL NOT RECOMMEND ANYONE TO PURCHASE ANY INSURANCE POLICY FROM HDFC ERGO,AFTER PROVIDING ALL THE DOCS EVEN THOUGH YOU HAVE REJECTED MY CLAIM.

BT94

Complete fraud and terrible support

Complete fraud and terrible supportComplete fraud and no support from HDFC ERGO Insurance. They are just looting the money from customers by selling fraud policies. Their support and escalation team a...

Kermit Hughes

Pls respond to the poor review listed…

Pls respond to the poor review listed belowDear Mr. Ghai,Greetings from HDFC ERGO General Insurance company Limited.This is with reference to your email dated 09-Oct-2024.At HDFC ERGO we take pride in...

teamlilloise

Great Experience

Great Experience

DB2

So helpful on the phone...thank you for…

So helpful on the phone...thank you for making a stressful time easy!!

Karyn Morgan

Very unhappy

Very unhappy. Can not log in to reset password. Money was taken but I can not get into the site to take CEUs Never had this trouble with AMTA

Davina H.

I already renewed my insurance

I already renewed my insurance. Please do not continue to send me reminders. Your software should be able recognize this and not send me unnecessary reminders. I get enough unnecessary emails. Thank y...

Jeffery Turner

Easy to follow

Easy to follow

Juliet A.

Always easy to renew online and if I…

Always easy to renew online and if I have questions, easy to call.

CK71

Extremely dissatisfied with the service

I wish there was an option for zero stars. As of January 1, retirees at my institution were transitioned from a group Medicare Advantage Plan to original Medicare along with the 'Marketplace' for our...

Cheryl Hughes

Extremely unprofessional customer service!

Extremely unprofessional customer service! I assisted my dad in activating the new debit card since he struggles with English. The representative on the phone spoke to me in a very disrespectful manne...

Reggie Turner

Frustrating Experience with Retirement Reimbursement

We were required to go through the benefits process for the retirement reimbursement medical plan. During our scheduled phone appointment in October, we faced an estimated wait time of 5 hours before...

GK18

Terrible experience with customer service

This service assists retirees in choosing health benefits as needed. I reached out to customer support to speak with a benefits expert a month ago, and I was given an appointment for 12/4/2025 at noon...

Sophia Cooper

Here we go again

Here we go again. I’ve written to the BBB (twice) ,I’ve written to the governor of Utah,,, and nothing has been done about this ridiculous company,,, No one knows what the hell they are doing. They do...

Robin Ross

Great Service

I don’t understand all the bad reviews, my stuff is always approved in a timely manner as well as paid in a timely matter… I have absolutely no complaints at all about them… I had to deal with custome...

Blake Vega

They work with a sense of agency

MP39

Fast and easy.

Victor Todd

Good service and rates

Henry R.

Fast and infomative!

Yohann05190

Exceptional customer service

Exceptional customer service, very informative and quick to respond

Armistead H.

I cannot express enough how smooth this…

I cannot express enough how smooth this process was, Ms. Lisa T was knowledgeable, great communication, and provided exceptional service, outstanding!

Peter Luke

Megan Brown @ Advance walked me through my motor renewal with such patience, as it's all a bit of an

Megan Brown @ Advance walked me through my motor renewal with such patience, as it's all a bit of another world to me. Would highly recommend.

Geoffrey Webb

Experienced and Polite

Experienced and Polite. Got the job done with the minimum of fuss.

Zoe

Service was fast and efficient

Service was fast and efficient. Megan was very helpful and well informed.

David

Fast and efficient renewal of my annual…

Fast and efficient renewal of my annual car insurance policy. Megan took me through the necessary red tape and options to decide on best policy for me.

Phil Bayley

Money saver with Megan....

Buying my insurance was an easy pleasant experience.Thankfully at the end of the usual questions i was saving money on last years price.Megan steered me through all the info required and was very info...

Sarah L Marshall

Excellent & speedy service

Excellent & speedy service from Meghan at Advance Insurance as always. Thank you Meghan.

Katherine Furstenburg

My car wouldn't start and my insurer sent AA Breakdown Assistance to my home. They arrived within th

My car wouldn't start and my insurer sent AA Breakdown Assistance to my home. They arrived within the expected time frame and kept me updated as to their ETA regularly. The WhatsApp chat feature is gr...

Audrey Gaynor

The maintenance man was at my house within 15 mns. He was very helpful and kind. He got the car sta

The maintenance man was at my house within 15 mns. He was very helpful and kind. He got the car started and recommend I go to my garage to get it checked out.

Viktoriia Pankiv

Jack has been very helpful and supportive. It really makes me appreciate being with this insurance c

Jack has been very helpful and supportive. It really makes me appreciate being with this insurance company. Also, a special thanks for having this happen in an online chat, because dealing with a live...

Paul Kelly

Overall the AA provided an excellent service today. I found using the AA App very user friendly & e

Overall the AA provided an excellent service today. I found using the AA App very user friendly & efficient. The Chat feature is very helpful & immediate. The mechanic arrived very quickly an...

Sean MC Groarty

I was left on hold for 20 minutes before my call was answered. Elvira, the agent whom I dealt with w

I was left on hold for 20 minutes before my call was answered. Elvira, the agent whom I dealt with was courteous, knowledgeable, efficient and helpful.

Jonskipop

I am happy to endorse the AA, I feel the services the AA provide offer me convenience, good value an

I am happy to endorse the AA, I feel the services the AA provide offer me convenience, good value and peace of mind. I have been a member since shortly after enduring a protracted and stressful car...

Penny Riordan

I am currently on old for the second Monday in a row for a hold time of more than 45 minutes to get

I am currently on old for the second Monday in a row for a hold time of more than 45 minutes to get an accurate update on my repair order for a cracked sewer pipe. We have had 2 separate plumbers come...

Shelia Harding

First 2 contract plumbers that were supposed to come out did Not! 3rd contractor came out fixed the

First 2 contract plumbers that were supposed to come out did Not! 3rd contractor came out fixed the pipes in the wall but did Not fix the holes in the wall. I think the one thing that threw me off the...

Louise Brooks

Knowledge and polite service…

Knowledge and polite service representative .

Julia S.

Good experience

Good service

Noah M.

Dish washer

Happy with my new dish washer

Darlene Scott

Good response from warranty company

Good response from warranty company. Timely and efficient. Plumber was great but job is still not complete as it appears he races faulty control part from supplier. Can’t rate higher until job is com...

Mohit Joshi

DONT BUY LIC. Fraud people fraud company, No response to customer. Poorest experience ever. Anyone b

DONT BUY LIC. Fraud people fraud company, No response to customer. Poorest experience ever. Anyone buying LIC connect with me to know more for genuine feedback. DO NOT BUY LIC.

Ashton Ross

Life Insurance Corporation of India is…

Life Insurance Corporation of India is an insurance group and investment corporation owned by the Government of India.

Gavin Johnson

Most Worst Services

Dear all, India's leading insurance company, LIC. Due to Corona I tried to pay online, trying from past 24 hours, I did not find a way to pay my lic premium and loan re-payments. Someone asked me to i...

Isla Bowen

i like lic save money and save life…

i like lic save money and save life backcup

Hudson B.

ZERO STAR SERVICE

ZERO STAR SERVICE - if I could choose no star's I would but unfortunately TrustPilot only allows one star minimum!!Avoid this organisation by all means necessary. They take your money very very fast b...

Wilber Morris

LIC India is the worst website I have…

LIC India is the worst website I have ever experienced.. For the last one week this website is not working to pay the premium

seamonkeybubble

Placed on hold for hours when trying to make a claim. Claims team will never call back and will not

Placed on hold for hours when trying to make a claim. Claims team will never call back and will not respond to emails. The RACQ method seems to be to engage you with a chatbot until you give up. It to...

Sherry Morgan

Exercise Caution

Based on my experience, it's important to be cautious with this insurance provider as some employees may be linked to unethical practices. If involved in an accident, remain vigilant and protect your...

TheEight22

Look around RACQ do not care…

After 32 years with RACQ our Home and Content policy when up nearly $900 we have not made a claim in years .Even with a excess of $2,000.00 Home and $1,000.00 on Content.As for a review and got a lett...

Carly

RACQ car insurance disgrace.

We were involved in an accident in April we lost our car and caravan the van was insured with another company and they were so caring and helpful and finalised our payment promptly .The RACQ who we h...

Madelaine Turner

An easy experience.

I had to make a contents and building claim due to a burglary. RACQ made the whole process incredibly easy and I was impressed with how quickly my claims were processed and approved.Everyone I spoke w...

LAWRIE DILLON

Poor customer service.

Only one person doing banking,poor system to make withdrawals, don't go at lunch time one worker smug employee got up with many people waiting and went to lunch. No appointment necessary the will make...

Magnolia Howard

Thankful for the effortless service selection

Thanks to the platform, I was able to easily discover and choose the services that perfectly matched my needs. I would definitely recommend it to everyone!

ET71

Easy, simple and fast

I found overstappen very easy and convenient to use. The simple breakdown of energy providers best suited for me made it a fast and easy switch.

Yohan_Craft34

Easy to use & nice Layout

I found the site easy to use and it also had a nice design. Very happy with the process

CP39

Snel, simpel en overzichtelijk

To the point en geen bla bla.

Aria Santos

Geen gedoe en prima informatie

Prima service

lavacreeper62

Beste deals!

De beste deals!

Poe

I am insured with Gaurdian Life through…

I am insured with Gaurdian Life through my work. I pay this company to provide me with peace of mind should I become ill. Well, after a year if paying forbthis insurance every week, I did become ill a...

CA59

Last minute refusal of coverage

Been paying my dental insurance rates like a good little sheep. Then when I needed to have a tooth extraction and replacement, suddenly it something not covered by the insurance company. $5k out of...

Ernie Johnson

Unsatisfactory Support Experience

I am very unhappy with the service and support I received. They denied my coverage request and showed no effort to address my concerns. Their lack of consideration for continuity of care is particular...

Bertha Coleman

Terrible co

Terrible co. As a dental office, we were credentialed to see guardian patients through a third party (careington). They automatically switched to a direct contract with a much much lower fees without...

Erika Clark

STAY AWAY FROM GUARDIAN DENTAL

I am having a problem with Guardian Dental Insurance. I had two dentists that said I needed an extraction, I was pre approved by Guardian, then after the procedure they started coming up with reasons...

BM38

GUARDIAN DENTAL -AS UNETHICAL AS THEY COME

I have been managing dental practices in the Chicagoland area for more than 33 years. Guardian has denied more claims for crown restorations and "deep cleanings" (aka periodontal scaling & root planin...

Roberto Ravelo

American Risk Insurance (ARI) is a Houston-based company providing home insurance with mixed reviews

American Risk Insurance (ARI) is a Houston-based company providing home insurance with mixed reviews and significant complaint history, particularly regarding claims handling. Many customers report po...

Iona Sanders

HO insurance asked to repair myself…

HO insurance asking to repaired myself or cancel the policy. 7yrs old house has some shingle lift up or need to stick it. American Risk Ins send letter to do it by yourself else Policy will cancel. P...

Yvonne Hughes

Terrible service

Bought home owners insurance 09/24 and received letter that my policy would be cancelled on 12/09/24 due to damaged roof. Linda Cuevas originally said if I replaced roof before 12/09 policy would cont...

Rathbone

Don't ever trust your house to this company

I am deeply disappointed with ARI Insurance Company. The coverage they claim to provide is deceptive and unreliable. When I needed the assistance they advertised, I was completely abandoned. It's upse...

Ellen P.

Terrible Service

I called customer service inquiring about the details of my policy to see how much I paid a year for the policy, but nobody picked up the phone the first time. I left a voicemail, but nobody called me...

M4sonicE10

Give them all the facts and still deny…

Give them all the facts and still deny the claim. Everyone needs to file complaints on American Risk Insurance with the Texas Department of Insurance and the Attorney General. They cannot act unless t...

Rachel Joy

I'm with other people here who say this is the worst customer experience of their life. I was hit by

I'm with other people here who say this is the worst customer experience of their life. I was hit by an uninsured driver 5 weeks ago and it took two weeks and repeated long phone calls for Vero/AMP to...

gameuse147076

Avoid this seller completely

Stay away from this seller; it resembles a budget clothing provider that sends items worth around £2 but charges £120. If you raise a complaint, they only refund £35. It's baffling how they continue t...

Grandstupidus

The most frustrating insurance…

The most frustrating insurance experience I've ever had. My car was stolen but recovered by the police within three days. However, dealing with Vero has been an absolute nightmare. It's been over a we...

Jordie

2 and a half weeks and still no…

2 and a half weeks and still no assessor has looked at my truck which is my business so I am without income and they are doing nothing about it. Never again.

Charisse Patterson

Frustrating

Frustrating. Bad comprehension of English. Don't understand simple instructions. For such an expensive insurance company you would expect better. Totally hopeless

Thelma Smith

Incompetent customer service

My EV involved in accident. Vero directed me to repairer incapable of fixing my vehicle, then did nothing to actually resolve issue when i raised it them. I was left to resolve myself leading to +4wee...

Sherrie Miller

Dermaine Jackson is one of the best insurance agents I’ve worked with. Professional, explained every

Dermaine Jackson is one of the best insurance agents I’ve worked with. Professional, explained everything clearly, and got us covered quickly. My kind of service: get in, get out, get on with your lif...

Ken Constant

We bought Kin Insurance for our home and are thankful for our Insurance sales agent and recommend An

We bought Kin Insurance for our home and are thankful for our Insurance sales agent and recommend Anson Sexton if you need good answers for homeowners insurance. Anson was friendly professional and ve...

David Rayburn

I would like to say that I had a Great experience applying for home insurance through Kin. Jose Hern

I would like to say that I had a Great experience applying for home insurance through Kin. Jose Hernandez help me through the whole process. He showed great professionalism in explaining how the proce...

clavc

Great service! I lost my documents and was able to recover it through the help of my insurance compa

Great service! I lost my documents and was able to recover it through the help of my insurance company Kin. Great customer service! Reliable Company. Communication was easy to the point.Thanks Kin.Tha...

justin bolton

Was denied coverage because I have a shipping container and an old car in my back yard that runs. Th

Was denied coverage because I have a shipping container and an old car in my back yard that runs. They claim the car is "broke down" and that shipping containers meens that you have lots of trash arou...

Roba Leykin

I had a great experience working with Patricia Hale from Kin Insurance while getting my homeowners i

I had a great experience working with Patricia Hale from Kin Insurance while getting my homeowners insurance policy set up. She was incredibly knowledgeable, patient, and responsive throughout the ent...

Andy Falvai

I lost my car key and the spare key got locked in the car. Within two days it was sorted and I got a

I lost my car key and the spare key got locked in the car. Within two days it was sorted and I got a new key. I didn’t have to pay anything exactly as promised.

Norah Murphy

Unbelievable everything !!! Customer service .. after care … email updates the follow up the insuran

Unbelievable everything !!! Customer service .. after care … email updates the follow up the insurance alone has saved me I locked my keys in my car twice in 2 months and lost a bloody key 😔”yes I’m...

Hilda Brooks

Excellent overall experience with outstanding customer service

I had an excellent overall experience, complemented by great customer service, which left me very satisfied. I appreciate how smoothly everything was handled. They also provide the option to have a ke...

Tim Anderson

Exceptional Service After Losing My Keys

I reached out to the company after misplacing my keys, and I was met with empathy, respect, and courtesy. I was informed that a representative would visit my home to provide a new key for my car withi...

Julius Morris

Exceptional support for key replacement

The service was incredibly helpful and efficient, managing what could have turned into a costly key replacement. This support is a valuable addition to our car insurance policy.

Gale Walker

Outstanding service throughout the key retrieval process.

Outstanding service from beginning to end in obtaining a new key for my vehicle. They kept me updated on the status and delivery timing of the key. Definitely worth the insurance cost.

matt deacon

My car was involved in a car accident with one of their holders. I was smashed into the back when I

My car was involved in a car accident with one of their holders. I was smashed into the back when I was stationary at a junction. This aggravated my sciatica injury which caused me to limp for several...

Chriss Tina

The worst company ever! My advice is never make an insurance with them because they don’t care about

The worst company ever! My advice is never make an insurance with them because they don’t care about people, they are not helping at all! People working there are not competent, not trying to help at...

janet potter-egerton

I have my car insurance with e sure . I contacted them on Monday 9th February 2026 as I purchased

I have my car insurance with e sure . I contacted them on Monday 9th February 2026 as I purchased a new car which I was collecting on Wednesday 11th February. I informed the advisor I needed to be i...

Neil Barrett

My home insurance is due to renew on the fourth. I move out on the 6th. I just wanted to extend i

My home insurance is due to renew on the fourth. I move out on the 6th. I just wanted to extend it by 4 days, even If I pay more and they refused. So I won't be renewing my home or car insurance...

BR

Dramatic Increase in Renewal Costs

Same vehicle, same driver, no claims history, yet the renewal price skyrocketed from £572 to an outrageous £1170. When I inquired about the reasoning, they simply stated it was due to insurance costs....

Lori Walker

Easy quotation process but faced payment challenges.

The process of getting the insurance quotation was smooth, and the pricing was quite competitive. However, I ran into a slight issue with the payment process as the payment section was not highlighted...

erkan kuytu

Scanmers. I have key cover from my car insurer. They said they wouldnt cover. The reason is must be

Scanmers. I have key cover from my car insurer. They said they wouldnt cover. The reason is must be something happened. Such as i smashed my key dropped in to the water etc. I told them thats what hap...

Chester T.

Dan - Spare Key Job

Dan who came across to Scotland to replace my spare key was a diamond. Top class service and a great guy who was efficient and explained everything to me which was interesting! The whole process was e...

Abe B.

Our Skoda Fabia spare got damaged

Our Skoda Fabia spare got damaged. The customer service was excellent and when we made an appointment the locksmith rang beforehand to say he was on his way. Very friendly and professional and our new...

Vivian Cook

Excellent courteous service

Excellent courteous service. Kept us well informed from start to finish. Highly recommend this company

Maverick Baker

Exceptional service

The gentleman who came to sort out and replace my car keys was very professional and did an excellent job. I was very grateful Peter came to help me today, on Sunday evening.

Karlene Price

Excellent service

Excellent service. River was polite, efficient and very professional. I would definitely recommend.

JC Denton

I have a track day tomorrow and I try to book an insurance. I've booked many times with them in the

I have a track day tomorrow and I try to book an insurance. I've booked many times with them in the past with no serious issues. There is a question that says " have you ever received a black flag o...

Tracy

Trackday insurance

Justin is always great to deal with and I wouldn't go anywhere else for my trackday insurance

Elle Morris

Highly recommended!

I've used Moris insurance for about 6 track days so far and the experience has been excellent. The prices are very competitive, the website is easy to use, and the customer service is great.For exampl...

xSolrac82

Great track day insurance

Very competitive on price, multiple day cover with flexibility to change dates and venues with a refund for days unused.Great service from Justin, recommended.

Cynthia Wright

Excellent service levels and competitive pricing

I have used the services of MORIS on several occasions for track day insurance.They are extremely competitive and service levels are second to none. Always flexible too if my plans ever changed.Thanks...

Herschel

Last minute request for track day…

Last minute request for track day insurance handled really well by Justin, friendly, helpful and rapid

Dean Demaine

My car was written off when it was parked at my daughter's,this was on the 5th of December 2025,stil

My car was written off when it was parked at my daughter's,this was on the 5th of December 2025,still to this day I haven't been paid out for it,yet I paid my premiums,tried to complain but no joy,the...

Trisha

Insurance has gone up quite a bit for…

Insurance has gone up quite a bit for no reason not very good won’t be renewing Next next year

Abbas

Very helpful

Very helpful

JH

Absolute circus of a company

Utterly farsical the way they operate. Rang me to say my black box hadn't been checking in and told me to contact a third party to troubleshoot it. In the time it took the third party to say that it w...

Valerie Campbell

Effortlessly simple.

Clear, simple categories for making choices. Responsive website, easy to make changes.

Molly

Have been with wisedriving for 10…

Have been with wisedriving for 10 months and recently cancelled early due to being unable to insure my new vehicle. All in all they have been good, easy to contact on live chat and all agents have bee...