Marissa Patterson

Brilliant service and price

Brilliant service and price, given the lack of bike supply in the UK at the moment these guys did a great job

mithunc33

No one answers the phone, Crazy

Called Thursday 11th March, spoke to receptionist after trying to get through half dozen times, wanted details on a new frame. Sales were busy, lady took my number and said someone would call me back....

Sky Morris

No communication over ordered bike

In August I ordered a bike for my wife which was listed in stock for delivery. After a few weeks and after not receiving any acknowledgement for my order I phoned the shop who confirmed the the bike w...

Dobie Wilson

Great bunch of guys! Would defo recommend!

Ordered a bike from these guys and can't recommend them enough. I had pre purchase questions via email that were answered within a couple of hours (over a few different emails). Then post purchase I h...

Isabel

You’ll be waiting a long time for your bike!!

Ordered a bike on 2nd of February 2021. Was told bike would be with us within a few weeks and then by the end of the month. I contacted blazing bikes by email (as they don’t answer the telephone often...

Dede Cook

Finding that elusive bike in present times …

Like the majority of the population searching for a new bike in these unprecedented times - it has been a frustrating experience, out of stock or preorder without any real knowledge of when a bike wil...

Shane OHara

I suspect Pedal Mafia have improved on their customer service. I read some poor reviews in the past

I suspect Pedal Mafia have improved on their customer service. I read some poor reviews in the past but I have had excellent customer service from them. I ordered a Men's Pro Delta Long Sleeve Jersey....

Marsha P.

Frustrating Returns and Exchanges

The returns and exchanges process is incredibly frustrating. Sizing differences between collections make it hard to buy the right items. The only option is to return them and hope for a quick response...

Iona Fisher

Pedal Mafia - Quality Cycling Garments

I’ve been buying Pedal Mafia kit for 5 years now and have always been extremely happy with my purchases. The team are great to work with and very responsive with any queries I’ve had. Quality material...

Roger Ross

Wouldn’t go anywhere else

Ive had the pleasure of purchasing cycling gear from Pedal Mafia a few times now, and I must say that my experience has been nothing short of exceptional. From the moment I stepped into their store, I...

Willy Cooper

Pedal Mafia embodies the pinnacle of…

Pedal Mafia embodies the pinnacle of premium cycling apparel, blending impeccable design with functionality and performance. The minimalist stylish design was what lured me in and I’ve been a big fan...

Nathalie Taylor

Warning if you order online your order…

Warning if you order online your order bounces from Australia to US back and fourth. Now in US bouncing all over So CA. I am not the only one. This is a joke I have given up on receiving my order.Its...

Harrison Carter

Changed price after being one of the…

Changed price after being one of the first 200 orders. June delivery huh? It’s almost October and still nothing. Will not return calls, emails, chat or messages through Indiegogo.

del462002

responsibility

responsibilitysoon replyProduction accuracy

Virginia Taylor

Stylish products but sorely lacking in experience.

Nireeka have created a stylish but somewhat flawed ebike.After their CEO, Max went back on a couple of promises he DIRECTLY MADE TO ME over several one on one communications, I lost confidence in the...

Collin S.

After 2 years waiting to receive the…

After 2 years waiting to receive the order of 2 bikes now and after a short period of use I am having problem w/ my bike. Unfortunately the battery is disconnecting and even w/ 60% of power.Already di...

Alexa Brooks

The customer service is horrible

The customer service is horrible. My bike fell over and the LCD screen cracked from the vibration. First, not a great sign for the durability, and second, they wouldn't pay for the replacement part. I...

Richie Harris

Ordered an Nireeka e-bike in March 2020

Ordered an e-bike in March 2020, it is mid-October, and I still have not received my bike. Do not order any bike from Nireeka until other buyers begin to receive their bikes.It's November 12th, and I...

Hussein Dayoub

I recently ordered a bike from Wheelhouse Bikes and honestly, the whole experience was smooth from s

I recently ordered a bike from Wheelhouse Bikes and honestly, the whole experience was smooth from start to finish. The website was easy to navigate, and I found exactly what I was looking for without...

CiteK

Fantastic spot on service from Derek at…

Fantastic spot on service from Derek at wheelhouse bikes. He knew exactly the best solution for my cycling needs and was very approachable and knowledgeable. Without his knowledge I would have spent d...

JC14

Absolute pleasure to buy my bike

Patient, knowledgable service and support. Couldn't have asked for more. This is a business owner who loves bikes and knows all about how to help you get the right one, and fit it right with care. He'...

Roman Fisher

Many thanks Derek & Meriel for helping me find my dream bike!

Over lockdown I had been toying with the idea of getting a gravel bike. As a BMX rider I wanted something simple which could get me a little further and not worry about the route I’d have to take to g...

Brody Kelly

Awesome service

Awesome service from the crew at Wheelhouse. They transformed our family's 4 dilapidated and shamefully neglected wrecks into shiny good-as-new bikes. Also with a great collection and drop off service...

Norman

Thanks Derek and Mariel for great…

Thanks Derek and Mariel for great service. Very helpful people and pleasure to deal with. Fast shipping. I found the bike I want to buy for my wife's birthday on Wheelhousebike site. After phone call...

Lettice S.

Excellent communication

Excellent communication. Transaction was seamless. Staff responded to my questions. Highly recommend Bike Exchange to any person shopping for a bike and a great deal

Spencer Vance

Still waiting on the bike I ordered.

customer

Fast and easy

customer

Easy payment options

Easy payment options. Great products. Quick communication.

J. Pace

Batch Bike Urban model

Located this bike for 50% off compared to several other online retailers. It was received quickly with no damage, and assembly was quick. Saved me several hundred dollars. Would definitely consider us...

E-

Fast delivery

Fast delivery, sending me a spare part i broke,

Jill Cope

Ordered a bike battery for my husband’s bike. Spoke to Carl. Asked if it could be charged before w

Ordered a bike battery for my husband’s bike. Spoke to Carl. Asked if it could be charged before we picked it up on the first call. Called again 2 days later and advised the battery had just been d...

Margo Baker

Great Service

I dealt with Lee (who serviced the bike I sent it) and with Tony - such exceptional service. Highly recommended services. From the sale of the bike to the service and the feedback. I am more than happ...

Aurora

Terrible customer service

Terrible customer service. Bought a brand new bike. Problem with front disc brake. Would not rectify. Quality of new bikes not what I expected from Triumph and warranty/customer service by Triumph dea...

Yvette Morris

Great bike

Great bike, great service and take on board owners suggestions. Visitor Centre trip is a must.

Conrad B.

Never again

Bought a brand new street triple RS in June and took it home on July 21st 2021 from Triumph Como.Since August 10 the bike started randomly displaying an immobiliser fault, leaving me on foot. Everyone...

Bibiche1714

Less than 24 hours!…

I ordered two shirts from the online sale yesterday morning at 11.26 a m ,free postage and they arrived this morning at 9.00a.m! Brilliant service.Thank you

Francine Morgan

Impressions on the 2024 Marin Alpine Trail Carbon 1

I purchased the 2024 Marin Alpine Trail Carbon 1 mainly for the frame. A couple of observations: I installed a new set of carbon cranks and encountered obstacles on the trail. After switching to a sho...

Millicent Johnson

Shipping could be faster, but otherwise good.

Needed a derailleur hanger for Bobcat frame, unable to find one on Amazon or the usual online sources. Fortunately Marin had it available, clearly identified and for a decent price. Only disappointm...

Jackie Carter

Bike came promptly and in good…

Bike came promptly and in good condition overall. One of the packets with some of the bolts/screws, etc. had opened up and spilled into the bottom of the box, which did have some untaped seams on it,...

AB

The part ordered was not in the…

The part ordered was not in the package. Only the receipt! I'm sure this will be worked out.

TwinsHD

Absolutely Love My Marin Bike!

Absolutely Love My Marin Bike!I've been riding my Marin Bike for a while now, and I can't say enough good things about it. The build quality is outstanding—everything feels solid, responsive, and buil...

Sheryl

Great entry bike

Great entry bike. Fit and finish was second to none.

Eileen Taylor

A great shop

A great shop. Love the people and service

Tristan M.

This shop is awesome!

This shop is awesome! They helped me pick out and customize a mountain bike that was right in my price range. No high pressure sales only great recommendations on parts and brands. This is THE shop fo...

Melissa Walker

My favorite local bike shop

My favorite local bike shop. Very knowledgeable and super friendly. They have always been willing to help and answer any questions I’ve had. Whether you are a beginner cyclist, pro cyclist or just enj...

Leah

Had these guys do a box build for my…

Had these guys do a box build for my new State single speed and had such a great experience! Sheridan was fantastic and the turnaround was quick! Will definitely be back!!!

Rendell Cooper

These guys are great

These guys are great, I don’t live in the city, and needed a bike assembled. I normally do my own wrenching on my bikes. I needed a certified tech to do it for warranty, and I didn’t have the center l...

Clint Coleman

Internally-geared Bike Fixed Fast and Cheap

Celestial was able to fix my internally-geared commuter bike quickly and at a good price. They even matched the price of an expensive part I found online! I will definitely be going there again.

Shepherd Rogers

Hopeless service

E mailed this company to ask about a bicycle which they were advertising for sale, at a price of over £2000. Did not even reply

Jaxon Powell

Zero Customer Service.

Horrendous after sales. No response to emails when asking about an issue with the purchased bike. I would avoid in the future and use a bike shop that appreciates and communicates with its customers.

Olivier2Carglass99

Hargreaves cycles

Just to confirm like so many of the reviews of this company out there, that my experience is equally poor. I requested pictures of some of their ‘shop soiled’ bikes and they never arrived. I phoned 3...

Larissa Hughes

Terrible bike shop!!!! Please Avoid!!!

Thought id share my experience with Hargreaves Purchased a Soiled mountain bike from this retailer which clearly says on web page ‘full warranty on soiled bikes’. To keep it short after 4mths i notice...

Suzanne Wilson

Don’t buy

The bike is not shop soiled it is extensively used with a few badly replaced new parts. Do not buy from this retailer, they will not acknowledge any communication. I will be taking them to the small c...

Arliss Ross

Ordered a bike from their clearance…

Ordered a bike from their clearance stock. Email communication was swift, bike arrived as described and was delivered by courier within 24hrs of the order being processed.

Lizzie Morgan

Very Displeased with the Service

I placed an order and was told delivery would take a couple of weeks. When I asked to cancel because I would be away for Winter, I was informed it was too late. Cancellations needed to be done within...

Herbert Morgan

Good communication great products at…

Good communication great products at great prices. Wiggle are always my first choice for researching bike gear.

Bianca Morgan

Not the best customer service

Bought a pair of Asics Gel-Nimbus 26 Running Shoe Women's (£129), they were 10 days old (walking) and developed a small hole at the toe, Wiggle refused to help out in any way with this issue.The retu...

CB

Worst experience this is no longer the…

Worst experience this is no longer the same company I ordered from couple years ago. Please cancel my order. I will not be paying your scam tariffs, that your shipper is trying to force on me. Double...

Grayson Clark

Easy to order

Easy to order, and arrived within days

Hester

Great Customer Service

I ordered two wetsuits on the Wiggle website—one arrived in brand-new condition, while the other unfortunately had a tear in the sleeve, several punctures, and noticeable fading on the arms. I was qui...

Andrew Willson

Andy was patient, detailed and engaging. Present bike set up tweaked to good effect and great advice

Andy was patient, detailed and engaging. Present bike set up tweaked to good effect and great advice and figures for proposed new bike purchase. New shoes have made a big difference to comfort. Would...

gabo5677665

Getting a bike fit before buying a new…

Getting a bike fit before buying a new bike. A thorough and enjoyable experience which assessed my existing fit ( good) suggested some minor tweaks and experimented a little to arrive at a sensible b...

ribby

Excellent bike fit

My recent bike fit was excellent. It was very personalised and based on a physical assessment and an understanding of my very modest goals. Andy was incredibly patient in trying out various adjustmen...

Paul Streets

Exceptional Bike Fit Experience with Claire Buttivant at Bicycle

I recently had a bike fit with Claire Buttivant at Bicycle to address a long-standing issue that was preventing me from taking part in longer endurance events: a recurring abscess caused by saddle pre...

Rich

Great bike fit with Andy Fenn

Great bike fit with Andy Fenn, Super knowledgeable and helpful, would recommend!

Stefan

An excellent fitting session with Claire

An excellent fitting session with Claire which has fixed many of the issues with my riding position. Cranks have been shortened, handlebar width reduced, saddle replaced, saddle height increased and s...

Ed R.

An Outstanding Bicycle Experience!

This bike is fantastic! I purchased the model and it's truly the best. It reaches speeds of 33.1 mph. I haven't tested the mileage yet, but the rear suspension is adjustable for comfort. The front sus...

Jess Lewis

Great budget ebike

I recently purchased a Tamobyke V20. It's a great ebike for the price. I love the design, it's well made, has a powerful motor, bright headlight, turn signals, 20"x4" tires, full suspension, and a sof...

Sydney Price

Costumer service after sell is good…

Costumer service after sell is good they keep msg you and help you 🌟 thank you I like the electric bike

Mira Gates

Great Budget Bike!

Averil Wilson

I love my bike but no one answers the…

I love my bike but no one answers the phone when calling number provided I tried several times no one answered my e-mail

Ian Gregory

Communication

Immediate email responses to inquiries or requests.

Lashamen42

Consistently meets my expectations from an online store.

Consistently meets my expectations from an online store. I quickly found the part I needed, thanks to the user-friendly website. The ordering process was seamless. The delivery took a bit longer than...

Janie Butler

Good service! Great fatbikes

Got 2 fatbikes from these guys. They came in a little later than expected, but communication was good. Great bikes! My boys are in heaven with them!!!

Angel Long

Great company

Great company! Good customer service, fast delivery. Very happy!

Bertrand

I bought the bike a month ago and they…

I bought the bike a month ago and they rescheduled the delivery 4 times so far. I still don't have my bike and when I ask for a refund via email/whatsapp nobody responds. I just want my money back cuz...

nodibo

Top service

Tronnix16

Good service!

Furqan Khan

I bought the A8 Pro Max dual motors about a week ago, and so far I’m very happy with it. The bike fe

I bought the A8 Pro Max dual motors about a week ago, and so far I’m very happy with it. The bike feels strong, smooth, and very comfortable to ride. I mainly got it for commuting and longer rides, an...

William McCormick

Its been one problem after another..first one of the switches came damaged...then one of the chain l

Its been one problem after another..first one of the switches came damaged...then one of the chain links popped which had to be removed by an ebike shop near me..now the bike will not exceed 16mph..it...

Matthew Evans

Having owned my A8 Pro Max for around 8 months now I have had various persistent issues that largely

Having owned my A8 Pro Max for around 8 months now I have had various persistent issues that largely the customer service team have been responsive to but ultimately ended with me having to fix issues...

LV

Great bike ride well love it !!!!

Great bike ride well love it !!!!

Roger Parker

I just received the new A9 dual motor…

I just received the new A9 dual motor bike. This is a massive, beautiful,powerful piece of machinery. Very easy to assemble. Great torque. Huge tires. Extremely comfortable to ride. To top it off, cus...

PT

I bought the A9

I bought the A9. Aniioki got it delivered in like 3-4 days. They included almost 300-400 dollars worth of gear and extra add ons for the bike including the rear pannier bags and mirrors etc. the bike...

Lena Foster

Fantastic lights

I've been using Exposure lights for about 2/3 years and all I can say truly is they are bomb proof.I have done 24hr bike rides through to the local 10 mile TT with these lights and they are running as...

AJ61

Great service

Great service, great products and really helpful friendly staff.

Arthur Long

Superb customer service

Exposure Lights customer service is excellent. I've had a Joystick for 10+years and it's been back for repair twice first to replace the piggyback port which was done for free and second to replace th...

Vernon Ross

Fantastic products

Fantastic products, fantastic customer service. I’ve used Exposure lights for a long time, and really don’t trust anything else for both my daytime and night rides.

Macy Clark

Premium price for bargain basement product

Premium price for a product that works yet has a bargain basement unit holder. I've had 4 Blaze rear lights and lost 4. One due to it being on a bike that was stolen and the others as they fell off wh...

cocosp7240

So frustrating- had this one back at…

So frustrating- had this one back at the factory before but still doesn’t work as advertised - impossible to turn on or off FFS sort it out

Steve Smith

Great bike, but they use a really odd tire that no one stocks. Took one to a bike shop and they said

Great bike, but they use a really odd tire that no one stocks. Took one to a bike shop and they said sorry, good luck. Wrote to Eskute, they said they would send me a brand new tube if I gave them a 5...

alan bonsteel

They keep asking me for personal information that I do not want to give to them. I dont understand w

They keep asking me for personal information that I do not want to give to them. I dont understand what the problem is? I have paid for the product and now they want more info. Credit card,Passport.To...

Toby Stuart

I am so happy with my purchase. The bike is great. Easy to commute. I always get on the train with

I am so happy with my purchase. The bike is great. Easy to commute. I always get on the train with it. The conductors are super nice because it's foldable and the support is great. I had a problem wi...

Phoenix Flash

Complete total waste of money., once I finally got it together. As Unfolding it was insane., and yo

Complete total waste of money., once I finally got it together. As Unfolding it was insane., and you have to wiggle the battery in a weird angle to get it in took it for a test ride to the hardwar...

iRatoYT

Quick delivery and easy assembly for a quality trike

The trike we ordered arrived promptly and was simple to put together. It's a high-quality trike that my 10 and 8-year-olds are having a blast with, and I can ride it as well. The battery life is impre...

Susanou

Fast delivery and easy assembly. Very comfortable.

The purchase arrived quickly and was straightforward to assemble. It's quite comfortable and comes with two baskets, lights, mirrors, and a pouch for holding a cell phone. I would definitely recommend...

Niki Gatsby

I placed my order on the 27th of march. It said that it will be delivered on the 1th of april on the

I placed my order on the 27th of march. It said that it will be delivered on the 1th of april on the website. Since the 27th of march I send multiple emails to the customer service, I called multiple...

Ángel Pedraza Villaescusa

Absolutely disgusting. I ordered a pair of shoes that I found at a good price (around 40% discount)

Absolutely disgusting. I ordered a pair of shoes that I found at a good price (around 40% discount) and they cancelled the order after I received the confirmation the previous day. I was told that th...

Dustin Barnes

super professional and friendly

super professional and friendly ! I wish all shops would be bike shops ...

EB62

Bona atencio i molt bon material de…

Bona atencio i molt bon material de qualitat

TC

Above and beyond!

The team went above and beyond to help my client get a sram red groupset on the same day we asked for it. It was amazing how sidney and the rest of the team scrambled to get the parts to girona and he...

Bram Foster

A great shop

The customer service is second to none , very helpful staff

Jordan van Rijn

I purchased a teen bike for my daughter and spent over $500. The product never arrived. I e-mailed t

I purchased a teen bike for my daughter and spent over $500. The product never arrived. I e-mailed three times over a couple of weeks with no response. I tried to find a phone number, but there were n...

Ernest H.

Unfortunate Experience with Delivery and Product

I ordered a bicycle pump, and the delivery was delayed initially. After reaching out to the service, I was informed that they would send me a complete kit this time because I didn't receive a hose for...

NicoPlaysThings67

Caution: Issues with Order Delivery

Caution: I placed an order for several items and they never arrived. I attempted to reach out to the support team but received no response. The products are sourced from overseas. Consider local optio...

Madison

A great experience with my recent accessories purchase.

I purchased some accessories from a seller, and the experience was very positive. The website is user-friendly, the order arrived on time, and the product quality is excellent for the price. Additiona...

Jedediah Ross

Glasses received are really good

Glasses received are really good. I initially had an issue with my order, but it was dealt with very quickly. Great customer service (thanks Johnny).

Ike

Very Poor Customer Service Response

I ordered a kickstand for a mountain bike and recieved notice through USPS Tracking that the shipment had been lost or damaged and could not be delivered. I contacted Rockbros 7 times at three differe...

Roxana Rusu

Amazing experience overall! Everything was smooth from ordering to delivery. The bike is fantastic q

Amazing experience overall! Everything was smooth from ordering to delivery. The bike is fantastic quality and perfect for young children. The 2 speed settings are a big plus because you can control t...

Ronan Murphy

Absolutely fantastic product

Absolutely fantastic product. Exactly as advertised. Swift delivery also will definitely recommend.

Aodhan Harney

My 7 year old loves her new kubbi e…

My 7 year old loves her new kubbi e bike. Great customer service and quick delivery defo recommend

Philip Doran

have tried a few different kids e bike…

have tried a few different kids e bike brands and have to say this is the best one we have came across.

Naoise O’Hagan

Fantastic business

So glad I’ve finally been able to get my child off the screens and outdoors. He absolutely loves it and the biggest challenge is getting him off it now

Peter

Excellent product

Excellent product, no issues

Michael Pickles

I experienced a small part failure on my electric C line battery, I contacted Brompton via their web

I experienced a small part failure on my electric C line battery, I contacted Brompton via their web site and had a response within a couple of hours. After confirming purchase information I received...

David Burgess

I was having trouble inflating the Presta x Tubolito tubes on my Brompton, so I decided to treat my

I was having trouble inflating the Presta x Tubolito tubes on my Brompton, so I decided to treat myself to a new track pump. The Lezyne pump on the Brompton website was competitive priced and I assu...

Rachel Pydiah

After the rear triangle failed on my 3 year old Brompton P line Electric, I promptly contacted the c

After the rear triangle failed on my 3 year old Brompton P line Electric, I promptly contacted the company and spoke with a fantastic technician called 'Raimonds' who personally took control of the i...

Lilibet

Exceptional Customer Care During Issues

I believe it's important to recognize how a company handles customer issues when things don't go as planned. This company is known for delivering quality products, and in my experience, they take the...

Jeff

My Experience with Two Folding Bikes and Accessories

I currently own two folding bikes, a T-Line 12-speed and a G-Line, along with various parts and accessories that I purchased directly. The ordering and delivery process was straightforward and prompt,...

Lorena B.

Fast Delivery, but Problems Persist

I invested a significant amount in a bike that arrived in just 2 days. However, I noticed some minor damage and a disconnected cable that left me confused. I reached out to the customer support team,...

Eardwulf Price

Was in and out

Was in and out, no problems 👍🏾

Beridry

Mohammad Ali was fantastic guy

Mohammad Ali was fantastic guy. Sse u bro

LR81

I am just writing to express my…

I am just writing to express my gratitude to Mr Mohamed Ali, he is a true professional, calm, and knowledgeable person, thanks

Nick Garcia

Orville rocks

Adrian R.

Mohammed ally

Perfect service

Kylie Ross

He is great and helpful

He is great and helpful

Majid Saghiri

After a few years of riding with alloy wheels, I bought a pair of Elitewheels Drive 50D II .They mad

After a few years of riding with alloy wheels, I bought a pair of Elitewheels Drive 50D II .They made huge increase in my speed! I usually was dropped in the group ride , but now I am dropping others...

Raymond de la Paz

I ordered the Elite Velo TT rear Disc and i’m very happy with the wheel. It also came with lots of f

I ordered the Elite Velo TT rear Disc and i’m very happy with the wheel. It also came with lots of freebies like water bottles and a pair of socks. The customer service of Elite is fantastic. All my e...

Raydel Gutierrez

Good wheel for the money, very nice and stiff, but I have some problems with bearings the going bad

Good wheel for the money, very nice and stiff, but I have some problems with bearings the going bad after a while ,replaced them with a professional bike shop ( city bikes Pembroke pines ) and the p...

Ben M

Very good customer service, quick to respond. Very happy with quality of wheelset, have transformed

Very good customer service, quick to respond. Very happy with quality of wheelset, have transformed the bike, faster and more planted. Gnar xc Mtb,

Juan Gutierrez

I couldn’t be happier with my Elite Wheels Marvel 50VII. From start to finish, the transaction was

I couldn’t be happier with my Elite Wheels Marvel 50VII. From start to finish, the transaction was smooth and professional. Customer service was responsive, helpful, and made the whole process easy,...

Austin Walsh

I have owned 2 sets of the Elite Wheels Drive 50d II. The first set I ordered has performed flawles

I have owned 2 sets of the Elite Wheels Drive 50d II. The first set I ordered has performed flawlessly and has been very easy to maintain. I actually prefer these wheels over my old Bontrager Aeolus...

Tucker Morris

The Bike shipped very Quickly

The Bike shipped very Quickly, and the Packaging was good so there was No damage. Also, the Bike was easy to assemble, and I was able to ride it soon after arrival. Everything works Good and I love th...

SC

Product came as advertised

Product came as advertised. Everything works great on it and my nephew loves riding it. We've been taking it through our trails and it's been holding up great.

Jacinta

I absolutely love my Eilleo ebike

I absolutely love my Eilleo ebike. Great customer service as well. Highly recommended.

Talitha C.

Great Experience with Marketing Team

I worked with their marketing team to review the US-11 electric scooter on Youtube, and had a pleasant experience with their Influencer Marketing specialist. She was very polite, and responsive. The U...

Luke Walker

Great little scooter

Great little scooter, tons of fun, great for families.

Jasper Fisher

The Eillio Space Walk is a fun bike for…

The Eillio Space Walk is a fun bike for young, or smaller riders. The design is modern and for the price, it is capable.There are some cheaper components on the bike, like the brakes and rear shocks,...

Wendy Hare

They put me at ease by answering any questions I had & then the process of buying the ebike battery

They put me at ease by answering any questions I had & then the process of buying the ebike battery seamless. I was informed of each step of the delivery & it arrived 5 days after I had ordere...

JC

Inner tube

Excellent service,item arrived on time. Will be ordering again when more stock comes in.

Nina Carson

Great and super responsive support team…

Great and super responsive support team and bike retailer, honest and trustworthy. A+

Josh L.

Excellent advice and help from Matt…

Excellent advice and help from Matt from start to finish. Great company to do bussiness with as I high recommend. Thank you all one again!

Sykorax_

Best value on the Internet

Best value on the Internet. Fast reliable service.

Alvin Kelly

Hassle free ordering and helpful…

Hassle free ordering and helpful staff... highly recommended

bySartex39

Legit company

This company is new, although the owner has been operating an ebike business for a few years now.The website looked a bit suspicious at first, but after having a videocall with the owner, I can verify...

Taran Clark

Great experience with real Burners

It's nice to see a group of Burners trying to do right by the Burner community. They are offering quality eBikes at an affordable price for both purchase and rental. I spoke with Ari, the owner. He's...

Marilyn Bell

Very grateful to Playa Ebikes for a Great Experience

I just rented an Eco model eBike from Sara. She was so nice and the process was very very easy. It turns out they are actually going to be located in Nixon, as I'm driving to Burning Man this year! Th...

Tyler

Great service

The playa e-bike are very responsive for any questions and price is good compared to other options. Ari gives great service. And they are Burners too! )’(

LS2

Great service and communication.

Arthur Campos

Fast and friendly customer service.

Yara Reid

Love the bike!

JP

Perfect for NWA trails!!!

Excellent build quality and components. Delivered when expected and a tremendous ride. Access to Alchemy techs is top notch, not that I've had to discuss any technical issues, other than ask for compo...

Truman Patterson

Amazing customer service

Customer service and the sales process was amazing. Super responsive and answered all my questions.

Kane Hughes

Awesome

Great products, customer service, and communication.

Nathanael Cook

Love the geometry of the bike

Love the geometry of the bike! It climbs so nice for having that much suspension. The staff was Uber nice when I purchased it and there to help with any questions I had.

Griffin Rogers

Great experience.

My bike was delivered quickly and well packaged. Quality was great. I was kept informed throughout the process. And the bike is fantastic.

Xavier Foster

Professional service - recommended

I have called Permier Bikes asking for quote for big service for my KTM Superduke 1290 GT in Dec 2020. Was nicely surprised with polite and professional response. I got the quote on the phone - includ...

Victor Taylor

Professional and high standards

Professional and high standards ! I had spent a month searching for a Honda CB1000 R and found the best bike at a very competitive price compared to the major dealerships i had looked at .The custome...

Marcie

Great service

Contacted through eBay originally looking to purchase new Triumph and trade mine in, after a bit of email tennis and speaking on the phone new bike ordered with good trade in price on mine, delivery a...

Shelley Morris

Great experience with premier bikes

Great experience with premier bikes. Bought a bike off their website without seeing it. Slight issue which was quickly and fairly resolved by Andy. Decent bloke to deal with, very straight and reliab...

Mort Bell

Brought a brand new bike in March 2021

Brought a brand new bike in March 2021, had a warranty claim rejected so asked for the bike to be returned as not fit for purpose. The dealer after this request then said they would now cover the cost...

Stanford

Great experience buying from Premier…

Great experience buying from Premier Bikes highly recommend 👌

plouffe2816

Great bikes and customer service

This is my son's second bike from Belsize. He recently out-grew his 16" bike, and we got him a 20" one. We picked Belsize primarily because of its light weight. He had another 16" bike when he first s...

Jet Fisher

Solid Kid Bikes

Belsize bikes look good, have kid-friendly geometry, and include quality components. Just bought two of these (a 16” and a 20”) for my 6yr old and 8yr old. Paint job on the bikes is excellent. After b...

Drummond

I love the Belt-Driven

Excellent client service. The bike is really impressive due to its very light weight! I love the bike, the drive system on the Belt-Driven is great! My daughter is happy with her new mint colored bike...

Rilex0210

Great bike and great customer service

My son transitioned easily from a balance bike to his new Belsize belt-driven bike. He was zipping around within minutes. Customer service is very responsive and helpful, if you need any help along...

Sandy Turner

The 16'' bike

The 16'' bike is high quality although the hardware will rust in areas prone to it. I sprayed some corrosion control on it and have no problems. Its light weight and very easy for my 3 y/o to ride. He...

Armand R.

I had gotten this bike for my son and…

I had gotten this bike for my son and he loves it! I was weary of the belt drive having never seen or used one myself. The belt had broken over time and reached out to the company and they were very h...

Digby

Incredibly helpful team, very polite and assisted with ordering

Incredibly helpful team, very polite, and assisted me in ordering the right size and specifications for my bike. They corrected my initial order mistake, and the pre-assembled option is a fantastic bo...

Happy Dad

All round good experience

Decided to get my 8 year old daughter a branded bike rather than one of the generic high street selection. Only paid a little more but these guys handled the purchase like i had spent £3k plus, came a...

james

fantastic service

fantastic service, bike delivered following week.

Rob

Very happy with the whole process

Very happy with the whole process. Ordered through the cycle to work scheme. From ordering to the delivery, the communication was excellent.

Peter Yarranton

Excellent service once again

Excellent service once again - thanks.

George

absolutely great- had to make a phone…

absolutely great- had to make a phone call as I couldn't read instructions properly and the member of staff I spoke to couldn't have been more helpful- the vouchers were put through in no time at all...