Jotalia Videburg

Amazing service in Barcelona, everything is super easy going and professional. Everything you need w

Amazing service in Barcelona, everything is super easy going and professional. Everything you need will be fixed immediately or you get a new bike so you will never end up without a bike! Reliable, co...

OH76

Great experience again with Swapfiets

Great experience again with Swapfiets, Emanuel changed the saddle on my bike for a gel saddle of my own. Thank you so much for the awesome service. :0)

Nathaniel Smith

Very helpful

Very helpful! It all went very fast and the information was very clear.

Infatigable

No service!!

No service!!They're happy to take money, but when it comes to me requiring service they refuse by saying I'm out of the service area. They knew where I live and refuse to rectify the situation without...

GO

Great experience 👍🏼

Gwenda M.

Super smooth experience

Super smooth pick up. I was out in 5 min on my new bike enjoying Barcelona. Great people, helpful and good vibes. Definitely recommend🙌🏼

manmath mishra

I bought a kukirin G2 Max elctric scooter from the store. The guy Martin was very nice and helpful.

I bought a kukirin G2 Max elctric scooter from the store. The guy Martin was very nice and helpful. he also helped me in getting accessories. The scooter is nice to ride on roads. After one week, i th...

Kamila

Great service

Great service, friendly staff, and top-quality scooters. Very professional and helpful — highly recommend!

Andrea Wall

Great shop

Great shop, got recommended here after a friend ordered a scooter here and got my order within 3 days. Customer service was top notch. Will defo recommend this place. Thanks Loco scooters

Sikandar hadi

Really good service I had a problem…

Really good service I had a problem with my scooter loco delt with it fast sent me the parts asap

Wayne Kiely

Brilliant service 10/10

Michael Bell

Great scooter and arrived on time

Loretta W.

Disappointing customer service

The customer service experience was quite disappointing; they only respond once a week after multiple inquiries and struggle with English. Their delivery estimates were vague: they initially stated 10...

Mark Kelly

Avoid at all costs

AVOID AT ALL COSTS! I ordered for my son on December 3rd, assured it was in stock with a 2-3 day delivery. Since then, I’ve followed up daily, only to be lied to and misled. They blamed shipping issue...

LT11

Untrustworthy experience

This was not a good experience; it was overall unreliable and untrustworthy. The order arrived with the wrong wheel size, and they tried to shift the blame elsewhere, suggesting it could have been tam...

Devon

Lack of product knowledge

My son enjoyed the e-bike conversion kit, but after about a month, we faced issues with the motor. When we asked for troubleshooting advice, the support team seemed lacking in knowledge. I suspect thi...

Alma T.

Excellent customer support

The customer support was excellent, keeping me informed about delivery times and demonstrating extensive knowledge about the products. They provided good recommendations on which motor would suit my b...

xSolrac20

Extremely slow delivery!

The delivery was very slow! Communication was nearly nonexistent, and I would seriously reconsider ordering from another source.

George Cathcart

I bought a Cube Kathmandu Hybrid One 800 from 360 Cycles and would recommend them to anyone buying a

I bought a Cube Kathmandu Hybrid One 800 from 360 Cycles and would recommend them to anyone buying a bike. The advice given, The test ride the lack of pushy selling technique and the 1 year free servi...

Garth

Very responsive on their live chat and…

Very responsive on their live chat and helped me pick out the right item for my specific bike. Fast delivery. Overall very happy with the service!

Enoch Walker

Simply excellent all round

I cannot say a bad word about the 360 cycles team. Amazing service, so friendly and knowledgeable. Only last week I had a puncture on my road bike and I was able to drop down to them on a Sunday to ha...

Hope Butler

The staff that work at 360 Cycles are…

The staff that work at 360 Cycles are thoroughly professional in the execution of their duties. Independent informed advice based on your needs rather than their turnover. I have absolutely no hesitat...

Hervey Hughes

I Recently got my Bike repaired new…

I Recently got my Bike repaired new Cassette and Chain and it feels like a brand new bike.Best Bike shop in Dublin.The staff really know what they are doing.

Colton Howard

Got 2 old bikes back to their best

I have brought in 2 older mountain bikes to 360 this summer that were in poor condition that I wanted to get roadworthy again. Firstly Dean and then Tomas provided me with their expert advice on what...

Spencer Kelly

Great service

Great service, kept in contact all the way through the entire process. All the staff were excellent and professional. Bike returned within 4 week in immaculate condition.

Marie Ross

Very professional company

Very professional company, kept in touch every step of the way and got the bike back in perfect condition along with all the aftermarket parts i previously had on it. Only downside was that it took 3...

the_sniper_0381

Top class service and repairs

Someone tried to steal my scooter at the train station and managed to hack away at various parts and totally immobilise it before giving up. The police were not interested at all and there was no CCTV...

Medea Butler

Great service & very helpful.

Ive dealt with 4th dimension twice now,1st time scooter was stolen,the whole process ran smoothly,to pick up,repair& drop off too,communication 1st class,kept me up to date with whole process. 2nd tim...

Charlotte

Exemplary Service - 5 star

The service we received from 4th Dimension can only be described as exemplary. Jenny Sallans who was our assigned team member was literally the most helpful and diligent person I have ever had the pl...

lavacreeper6215

An absolutely dishonest and…

An absolutely dishonest and untrustworthy company. An abuser of Trustpilot. This is the third one I've found and posted a review for. I believe it only exists to merge at a later date. I wouldn't norm...

Elon Brown

Exceptional Service Even on Holidays

It's evident you are dealing with a dedicated business when you send an inquiry on a holiday and receive a reply within an hour. The wheel arrived quickly, looks fantastic, and has a sturdy build (mou...

Tim.

New cassette

Thanks for my new 8 speed 11-36 cassette. It's on my wheel and working fine with my claris gs rd. I like how the ratios are spread out well so I don't really lose any needed gears. Customer service wa...

Sophie S

Great communication; Speedy Delivery

Really great communication and assistance when ordering. Speedy delivery.

Scotslad

Great quality wheels arrived well…

Great quality wheels arrived well packaged and quickly.

Andrew Peerless

Very pleased with my new wheel

Very pleased with my new wheel, and nice touch that the tyre is fitted at no extra cost. Very rapid delivery, too.

Ewen Johnson

Rear wheel came fully assembled

Rear wheel came fully assembled, well packaged, straight swop.

Colman

Exceptional website experience

The process of using the website and receiving my bike was remarkably smooth, with outstanding updates keeping me informed about the assembly schedule. As for the bike? I’m absolutely delighted with i...

cuban heel

Great products

Great products, great value and quick delivery tjanks

Mr Richard Mann

Great value,always prompt delivery.

Mark

Quick delivery

Quick delivery. Good product

MikeB

Very inexpensive and ok quality helmet

Very inexpensive an ok/decent quality helmet in striking white gloss. Unfortunate that the size XL was more like a M and nowhere near fitted However, not sending it back as the pads fit my fox flux pe...

Customer

Very good deals on the sale and came to…

Very good deals on the sale and came to the north of scotland as quick as they said and everything is high quality

Stan2219019

Two weeks and still waiting for a replacment

Two weeks and still waiting for a Bosch battery replacement. Keep going round and round trying to get an update. Shop owner just moans how busy they are. Initially said it would take less than a week....

Carlie Adams

Great Service - Thank you

Just purchased a Cube Access from Leisure wheels. Ordered on Sunday morning and it arrived Tuesday lunchtime. Bike was well packaged and in perfect condition. Thank you for a great service, my wife is...

KF68

Cube hybrid 500 promptly delivered as…

Cube hybrid touring 500 promptly delivered as agreed,packaged well in a good strong box, easy to assemble, road rested all A1.excellent quality bike and service from leisure wheels.

Jolie Morgan

Happy Leisure Wheels customer

After 18 months and 1600 miles am delighted with my Cube Acid 500 purchased from this Company. Two service prolems were quickly sorted and parts supplied under warranty, I have found Dan Bussom to be...

Krista Sanders

Purchased a 2019 cube team ebike at the…

Purchased a 2019 cube team ebike at the cost of £4500.They repaired the motor under warranty approx a year after I bought it which was good.The not so good is they damaged the frame by installing the...

DP

AVOID THEM & SAVE YOURSELF THE HEADACHE

I spent thousands on a new bike and when it arrived in a tatty old box my alarm bells rang (something was not right) .. Luckily inside was the correct bike but badly packaged and with serious damage t...

Tomáš Sedlák

In May 2025, I purchased a light that failed within a very short time due to a broken on/off button.

In May 2025, I purchased a light that failed within a very short time due to a broken on/off button. I contacted Bookman’s customer service via their website and received a replacement. Unfortunately,...

Dylan Berger

Super quality and fast delivery.

Herbert

Fantastic product

Fantastic product, fast delivery.

Timmy

Happy user of 3+ years and counting

Super happy with the Curve 3 lights. After 3 years of using them every day, the USB charging port stopped working. I just emailed the customer service, sent them the broken light and got a new light f...

Marcus Lewis

Great lights for Scandinavian darkenss and the best customer service I could ask for

Best customer service I ever experienced and great products. I use the Bookman lights a lot. I live in Copenhagen, where bike is the main means of transportation, and where darkness is king during the...

Dwingler

Great Customer Support

One of my lights broke and Bookman customer service was so quick to respond and send me a new one!

Francois Auger

Good Experience

Shipped the right item at an affordable price and pretty fast!

Philster

Got what I paid for.

On time. Fair price. Met expectations.

Johnny Taylor

Great

Great service

Carlton James

Fast shipping

Fast shipping, cheap and good quality

Todd Narkawicz

Easy returns

Great prices and products

Patrick T.

Pricing and shipping time is excellent.

Ron Sprinkle

Ride1Up builds surprisingly high quality bikes of all kinds. I've owned a Roadster V.2 and now have

Ride1Up builds surprisingly high quality bikes of all kinds. I've owned a Roadster V.2 and now have the excellent Revv1 FS that I'm breaking in and accessorizing. They have strong customer support an...

Russ Miller

I purchased my Roadster V3 Suspension on line and it was delivered within six days as promised. Grea

I purchased my Roadster V3 Suspension on line and it was delivered within six days as promised. Great communication on order and delivery status and follow up. The bike was delivered in a well designe...

Richard Applebaum

My Roadster V3 arrived on time and in good condition. I had a hard time deciding between the belt dr

My Roadster V3 arrived on time and in good condition. I had a hard time deciding between the belt drive and gears version but opted for gears. The bike is relatively light at 43 lbs. The pedal assist...

Joe W

We have truly enjoyed our first ebike experience riding our Portolas. Ebikes certainly require more

We have truly enjoyed our first ebike experience riding our Portolas. Ebikes certainly require more maintenance so it's helpful to be mechanically inclined. But we get so much in return. And given the...

Daniel Aduna

The Ride1Up Portola is a very well made…

The Ride1Up Portola is a very well made e-bike, I especially appreciate the super low and generous step through, it makes getting on and off super easy. The bike was shipped promptly and arrived in pe...

Mike S.

Making shipping easy

Our 13 year old has been riding his DRT since last July. It's amazing. So fun. One of his brake levers broke as a result of a kickstand mis-application (he didn't put it down fully). We live in an are...

Joshua Powell

Fantastic journey, received updates throughout the delivery process.

Fantastic journey, received updates throughout the delivery process. They also followed up afterward to ensure everything was fine. I ordered a model that has been excellent. Highly recommend and woul...

Pau6886

Outstanding Support Experience!

I had a fantastic experience with customer support! My payment faced an issue, but the representative reached out via email and resolved everything efficiently. The delivery was also impressive, with...

Trisha Cooper

Buy with confidence

Just received my bike. Very pleased. What I'm more pleased with is the outstanding customer service and attention to detail I received from the E-Bikes Express team every step of the way from purchase...

Madge Anderson

Back on the road again - Mrs Happy! Very good communication with a real…

Very good communication with a real person. Good follow-up. It is really vital to have confidence in the customer service when making a big purchase over the internet. This company has really got that...

Kent B.

Excellent customer service

Purchased an ebike from E-Bikes Express on the cycle to work scheme. Very smooth process and completed quickly. Excellent customer service and kept me updated throughout the purchase. Would definitely...

Nicolas S.

Wonderful E-Bike Company

I’ve just purchased an Ado Air 28 Pro e-bike, having spent much time researching which bike to buy, I found this UK based company to be the most competitively priced.They have provided fantastic custo...

Josh M.

Thrilled with the prompt battery replacement from customer support

I am thrilled with how quickly the customer support team replaced my battery under warranty. Unlike some companies that might argue the damage was my fault—since I accidentally dropped the battery—thi...

ST81

I don’t recommend buying the bike from this website

My experience ordering a bike from Newurtopia has been quite disappointing. I placed my order on June 20th, and from the start, I faced difficulties trying to reach their customer service. The provide...

Riley Anderson

Great deal, excellent customer service

For the first time in my life I bought a bike online (Carbon 1) and I have to say that I am delighted with Urtopia‘s customer service. Urtopia responded to each of my written enquiries by email within...

Sanne Meijer

quick answer

quick answer, even on weekend!top

Jerome Sanders

Great service

Besides that the important thing the bike ist really great stuff is also the service just to call perfect. I ordered nearby all additional parts what are possible with the bike. Sadly I missed some as...

Tucker Baker

Quick delivery from Germany to France

I received my order from Germany to France in just 5 days. Communication was excellent and prompt. The packaging was top-notch! Everything was pre-assembled, and the tools and instructions were well d...

Νίκος Γιώτης

Appalling experience. I purchased a premium BMC ALR (€3,600 RRP), which arrived with paint defects a

Appalling experience. I purchased a premium BMC ALR (€3,600 RRP), which arrived with paint defects and improperly bled brakes—clear signs of neglected pre-delivery inspection. After only 16,000km, th...

Cem ark

Their customer support is just awful. 10 days ago I ordered two items, one from Bike24 and one from

Their customer support is just awful. 10 days ago I ordered two items, one from Bike24 and one from Aliexpress. The one I ordered from Aliexpress is already at my local post office and the one I order...

Thor Carter

Extremely poor shipping and customer…

Extremely poor shipping and customer service. My order was shipped on the 28/7/2021 and is still sitting on a shelf in a DHL warehouse on the 11/8/2021. DHL say the sender has been contacted, Bike24 s...

Eardwulf L.

Fantastic service!

Phenomenal service level!My old Sram Etap rear derailleur completely died on me during bike vacation.Bike 24 helped me find the right spare part. Shipped it by DHL Express.I made the order one day at...

Wasqua

Best online shopping experience for…

Best online shopping experience for cycling equipment and clothing. I have been a loyal customer for many years. Comprehensive and well presented offer, fast international shipping and prompt customer...

Nadine K.

Quick response for my purchasing each…

Quick response for my purchasing each time, great!

Thorsten Becker

I was primarily looking for a folding e-bike that was city-friendly, stable, belt-driven, easy to ma

I was primarily looking for a folding e-bike that was city-friendly, stable, belt-driven, easy to maintain, safe, had integrated lights, and was the right size for me. I'm 185cm tall and weigh 85kg. I...

TheWiner1069

Please avoid this company

Please avoid this company. I paid for an e-bike and they are not delivering it and not responding to my mails. I can’t believe it!!

Niall Clark

Foldable Ebike is very convenient to carry

I received the Ebike and tried riding for a few days, the bike rides great. Onemile shipped very quickly. The gears needed some adjustment, but that's completely unproblematic.

GC58

Great E-Bike with Awesome Features

I’ve been using my Onemile e-bike for a while now and I’m really happy with it. The electric assist makes hills a lot easier, and the battery lasts long enough for my daily rides. The gears shift smoo...

RB90

I’m really impressed with this bikeSmooth, Powerful, and Fun Bike with Great Design

I’m really impressed with this bike! It arrived quickly, perfectly packaged and without a scratch. After taking it out for a few rides, I can honestly say it’s a joy to use — the ride is super smooth...

Serge Palacios

Good relationship with Onemile After…

Good relationship with Onemile After market.Just one issue for VIN on CoC but with the fast intervention from After market, issue solved in short term.

Pedro

Great advise

Great advise, price and service. Super fast delivery. SJS is clearly a quality outfit, I will definitely use them again.Pedro

John M.

Good prices, excellent service.

Good prices, excellent service. What more do you need?

Richard

My preferred supplier for wheel…

My preferred supplier for wheel building parts. The right parts, at the right price, expediently dispatched.

Kevin Bannister

Good selection of products.

Good selection of products.Prompt receipt of order.

Jeremy

Great service

Great service. Friendly knowledgeable team. Good value items too

Paul S.

Nothing to say really

Nothing to say really. I ordered something and it arrived promptly. I frequently order from SJSC and have always been pleased with the experience, but don’t know whether I need to post a review every...

Ali Marsh

I recently purchased a genuine Bosch battery for my electric bike from Winstanley Bikes and I couldn

I recently purchased a genuine Bosch battery for my electric bike from Winstanley Bikes and I couldn’t be happier! The price was very reasonable, the ordering process was straightforward, and the deli...

Hy Gee

Fast postage, online transaction was simple and straightforward. Best price anywhere online or in-st

Fast postage, online transaction was simple and straightforward. Best price anywhere online or in-store. Never disappointed with this shop

Gordon Keith

Part of my order did not arrive packaging was poor to say the least a sellotaped grey plastic bag. N

Part of my order did not arrive packaging was poor to say the least a sellotaped grey plastic bag. No paperwork. Informed customer services and after three e mails all went quiet from them. Won't use...

the joinery co

Cycle overshoes

Very happy with the service and the product

Helen Badger

Quick delivery and item is perfect

Quick delivery and item is perfect. Great communication and updates for tracking

Michael Beaton

Tyres ordered and delivered in good…

Tyres ordered and delivered in good time, one happy customer.

Husain Maimoon

There is only 2 stores which are in the city of Copenhagen. As I stay in lyngby it is a far place fo

There is only 2 stores which are in the city of Copenhagen. As I stay in lyngby it is a far place for me to keep coming back if there is an issue. The gears dont change that well and since lyngby has...

Grace R.

But how bad

But how bad, they gave me a bike that should have been in a landfill, it didn't brake, the wheels were completely smooth, and the battery didn't last even 2 hours, they didn't even want to change the...

Samantha P.

Great customer service

Great customer service. Staff at the Oslo Plads store are very helpful and made getting my new bike a breeze!

ES91

It was super easy and the people was…

It was super easy and the people was super nice :)

Julia Rogers

Everything went quickly and without any…

Everything went quickly and without any problems. Very polite workers there swell.

Gage Walker

Not worth it

Rent is quite expensive. If the bike get stolen you face a surcharge of basically the cost of the bike.

RS84

Avoid this place; it's a scam!

Steer clear of this site; they are dishonest and will take your money! The individual running this scam is associated with several websites. Be cautious, as paying for a product will likely result in...

ET

The only reason i gave this website 2…

The only reason i gave this website 2 stars its because they have responded pretty fast but its not possible to wait for a frame for 3 months and everytime i asked about it i got the same lies that it...

Josiah B.

I advise against purchasing in this…

I advise against purchasing in this store, I ordered a bicycle with additional equipment, on July 15, 2024, they deceived me for a month that the bicycle had been ordered, in September I sent them a w...

Sutton Ross

horrible

horrible, I had already ordered parts and I had no problems but the last time I ordered a frame which is now no longer available. It's been months and I still haven't found my money

AJ56

SCAM BEWARE

Avoid this website at all cost!I ordered a Dartmoor Frame on August 16th, every week I was being told it would be delivered the following week until mid October, when I finally cancelled it. Now, end...

JaviVazquezSPA

Ordered a frame

Ordered a frame, a month of "it's ok, we will send it in a couple of days", then decided to cancel the order, no money returned. Nothing but fraud. Asked the manufacturer (NS bikes) for help, they tri...

Mark Mills

I ordered the bike online and received fast confirmation and was dispatched a few days later after b

I ordered the bike online and received fast confirmation and was dispatched a few days later after being checked over. Very happy with service and very happy with the bike.

El_Genios45

Easy experience

Easy experience, they notified me when my bike was dispatched and it came within the 1-4 days it had said. Due to the outbreak it took a few days to dispatch after purchase, but this was made clear on...

Helena C.

Item listed as in stock, it wasn't

Item listed as in stock, email next day no stock. This is the 2nd bike company had this issue with.Also the canned response customer service emails didn't mention refund in first email, then the next...

Richie

Ordered some Mtb parts online

Ordered some Mtb parts online, didn't hear anything for 10 days, sent an email and got a generic response so I rang up the shop and was told someone would be in contact with me that day...Nothing, so...

Nicole Coleman

they've just lost a good customer

called at the saltaire shop today , i was met with a 'what do you want from the staff' at the door i intended buying a new helmet and shorts, i explained that i would like to look at bikes and equipm...

Claudia H.

What a excellent experience

What a excellent experience, emailed to see if I could reserve a bike and within the hour they were back In touch with me with all the information I requested, then one quick phone call with a very pl...

Ella

Thrilled with our new bicycle purchase

We're very pleased with our new bicycle purchase. It's a fantastic product at a great price, and the customer support team was very friendly and responsive. Just a small note: it would be helpful to i...

Lanny Cook

Highly recommended

I ordered the bakfiets online and everything went smooth. After few days i received a call for the bike to be delivered even it was expected two days later and we got the bike. Good explanation on del...

Charles

Good customer service

Thank you for your call and offer today. They have a good customer serviceVery happy the way they communicate, they listen to their customersBig thank you to the man i spoke with, Sorry i forgot your...

CR43

Great!

I purchased a cargo bike with nobu...non only they upgraded my model with no extra charge, but their customer service has been simply fantastic...very friendly and answer came immediately! Thank you!

Serena Anderson

I highly recommend Nobu

I highly recommend Nobu, their bike is very nice, and very comfortable to use. My son loves it.

Bridger Morris

Good service

We were very pleased with the visit of their store in Hoofddorp. Bob helped us to try different models and explained technicalities regarding the bikes guiding in the decision process. We ended up buy...

Jason

Nice product

Nice product. Good customer service. World recommend to anyone buying a used bicycle.

Selina

Great to deal with!

Caroline C.

Very good with communication and follow…

Very good with communication and follow up!

SM

Item shipped same day packaged with care

Fabienne B.

I got a great bike at a great price…

I got a great bike at a great price plus they worked with me after the sale to swap out some components so it is now set up perfectly for me. Highly recommended!!

Arliss Coleman

A trustworthy place to buy your next bike

I admit I had some trepidation about buying a bike through an online vendor, but the seller had excellent reviews and I can see why. The bike arrived quickly, nicely packaged and in terrific conditio...

AP

Exceptional service from the company!

I experienced exceptional service from the company! When my 2016 frame cracked during a mountain ride, I contacted their customer service team, and they swiftly sent me a new 2017 model frame. Their q...

Albina Morgan

Warranty claims go unanswered

This has been the worst customer service I've ever encountered! After purchasing a bike, I can't even confirm if my warranty is registered. The company is great at marketing but fails to provide help...

xXSilver_StoneXx

Poor experience with management

I had a very negative experience with a manager who made inappropriate comments about mental health and even searched my social media for leverage. This left me with a bad impression of the company.

Simon Smith

Lack of customer support

I found that customer support is non-existent! I contacted them through their website and social media but never received a response. After spending thousands on a mountain bike, not having support is...

Xibi74

Impressive upgrade after initial issues

When I first got it, I had significant issues, but after working on it, it's now fantastic. I faced major battery failures far from home in a wet forest. Thankfully, a friend who owns a bike repair sh...

Chulim

Kickstand damage not covered by warranty

I purchased my bike in March 2021 for touring. After riding over 5,500 km, the kickstand failed while parked, causing damage to the frame. The company claims the bike is guaranteed for life if registe...

long mai

I bought the bike for my wife and she is very happy because it exceeds her expectations. Although th

I bought the bike for my wife and she is very happy because it exceeds her expectations. Although the bike is generally overhauled, it is in top condition and the delivery was fast as described in the...

lanka earth

I was surprised at how fast we received the bike from Spain, only 3 days after having bought it onli

I was surprised at how fast we received the bike from Spain, only 3 days after having bought it online! It came very well conditioned and with clear instructions on how to assemble it in 5 minutes. We...

Jorge Rodríguez

Actualización sobre mi experiencia con el servicio

Tras mi primer mensaje en plataformas de reseñas, quiero informar sobre la evolución de mi situación este enero:  Consulté a otro técnico para obtener una segunda opinión.  Al ver la marca involucra...

Hubert Morgan

Inferior bike and frustrating support.

The bike was of low quality and had issues shortly after arrival, needing repairs. The support team was unhelpful and rude. It doesn’t justify the cost, and I wouldn't recommend this service.

Tammy

Good experience!

A very good customer service that has supported me in every step of the purchase process.Kind and professional even if, at the end, I didn't buy the product.Good experience!

Jose

Good end

Finally, after several unsuccessful deliveries, I was able to assemble the bicycle, thanks to Cristina's tireless help.

Leisha Scott

I did my first buy to my Honda bike

I did my first buy to my Honda bike. I must that the customer support is really super professional ! Thank you for that !

Rusty Heaton

Merlin Cycles, its where I go for most of my components. They are always the cheapest, always have

Merlin Cycles, its where I go for most of my components. They are always the cheapest, always have deals. The showroom is small, but only the best equipment and bikes and stuff they use, is on displa...

MrPilouF7661

Great deal on a 10-speed chain and waterproof gloves

I recently bought a 10-speed chain and some waterproof gloves. Both were fairly priced, and I've already cleaned and waxed the chain for my winter road bike, looking forward to many future maintenance...

Colin --

Ordered parts to ship to Canada

Ordered parts to ship to Canada. Parts arrived quickly and accurately as usual.

R Johns

Prompt efficient service

Derren Mcpartlin

Continental GP5000 str tyres

Speedy delivery, items arrived in pristine condition. Brilliant price. I definitely recommend Merlin cycles.

neil game

great product at a competitive price…

great product at a competitive price point

Miguel Fonseca

Excellent product, even better customer support I’ve been very happy with the CYCPLUS AS2 Pro. It c

Excellent product, even better customer support I’ve been very happy with the CYCPLUS AS2 Pro. It charges quickly, is very easy to use, and is extremely portable, which makes it perfect to carry on r...

Bogdan Lutsyk

Great customer support experience. The communication was clear, fast, and professional from start to

Great customer support experience. The communication was clear, fast, and professional from start to finish. The support team actually listened, reviewed the details carefully, and handled everything...

BP

Cycplus Fan

I have been using this fan since 27th April and it has been an amazing experience. highly recommend getting this fan. I paired it up with my trainer and hear rate sensor. I just need to get on the bik...

Deorwine Long

Great Customer Service

Contacted Cycplus after my pump developed a fault after 2 years. They were very responsive, asked for a video of the issue which I sent. They offered to provide a replacement which arrived within 4 da...

Josh

Cycplus can’t be beaten

I bought a pump in September, I used it camping in June and it did an absolutely brilliant job of inflating my tent, the first time I have got the pressure right and thus the poles lost no air! On try...

DV81

Easy order and quick delivery.

Marc Schultz

I recently bought 2 new bikes. A Specialized Tarmac SL8 and a Core Polvere R gravel bike and during

I recently bought 2 new bikes. A Specialized Tarmac SL8 and a Core Polvere R gravel bike and during my purchase I immediately went online and ordered a Neat-Component Garmin mount for my seat posts. I...

Ryan Jones

Excellent Garmin radar mount. I ride a 2015 Specialized Venge Pro. Used many other mounts that I was

Excellent Garmin radar mount. I ride a 2015 Specialized Venge Pro. Used many other mounts that I wasn't really impressed with dealing with the rubber bands, or bulky mounts that just looked horrible....

Carrie Ann Rogers

Canyon seat post mount for Varia Radar

I purchased the seat post mount for my Varia 515 to put on my Canyon Aeroad SLX. I fits perfectly to the shape of the post and the Varia locks into place like a charm. No more worries about losing it...

Stan P.

A splendid solution

A splendid solution! My new bike is so slim, that no other solutions works. The Ned adaptor is a perfect fit!Fast shipment.

Joelle

Great Customer Service

I purchased the bike support for my Garmin 515 radar weeks ago. Sadly, the package was lost & never arrived. I contacted Neat-Components who were more than understanding. They decided to replace the s...

Julianne Brown

Fast delivery

Fast delivery, super product, recommend!

GEOFF SMITH

Saddle to handlebar gap to close, had to buy snake seat post. Poor quality tyres and inner tubes had

Saddle to handlebar gap to close, had to buy snake seat post. Poor quality tyres and inner tubes had to buy replacements after first ride. Mudguards give no protection had to buy replacements after fi...

Maya Clark

Amazing!

Great bikes, and a lot of fun… battery life is still surprisingly good even when using throttle all the time.Only takes a few hours to charge the battery.Came within 2 days, overall an amazing bike an...

Orville Clark

A well pleased man.

From customer service, to delivery, everything went great, look forward to getting the bike back on the road.

AR17

One of the best purchasing experiences…

One of the best purchasing experiences I've ever had. Delivery was late, but that was Fedex and not the supplier's fault. Super responsive customer service and the bike is great fun. You can tell the...

Elbert Reed

Absolutely fantastic service

Absolutely fantastic service from start to finishI can not recommend this company enough I will be buying from them again for sure

Ada Walker

Just brilliant!

I have had the ersin hybrid 1000 for almost a year and this bike is absolutely amazing, not only is the bike amazing but the customer service is as well, Very quick + informative to the problems I hav...