John H

I’ve never bought a bike online before, so I decided to go for the RCB G6. I ordered the bike and re

I’ve never bought a bike online before, so I decided to go for the RCB G6. I ordered the bike and received discount vouchers for £45. Delivery was to Northern Ireland—no issue—though it cost an extra...

Sadeddin Muş

Regrets

I am still waiting 2 months for basic spare parts. The customer service is very bad. They don't even answer your questions. Don't buy their product.

diddy

such a nice gift for my nephew

such a nice gift for my nephew. the quality is top. design is perfect. he really enjoys it

Patsy Tavan

Well fonction scooter

Well fonction scooter ! Long last battery ! Everything work perfectly !

Z Hugo

A good scooter

A good scooter. I use it to commute to work. A good product; one charge lasts me two days for my commute. Very good.

bvd mh

Super good experiences with RCB…

Super good experiences with RCB products, super recommended!

Sally Long

I have collected my new Cube Touring Hybrid one ebike from Bristol today. It was great to have a tes

I have collected my new Cube Touring Hybrid one ebike from Bristol today. It was great to have a test ride on a similar bike. The bike feels powerful and smooth on Bristol's many hills! I really appre...

Jocelyne Aldridge

Frequent visitor to The Electric Bike Shop Bristol, since buying my first electric bike there about

Frequent visitor to The Electric Bike Shop Bristol, since buying my first electric bike there about 5 years ago. We now go to get both our bikes serviced, and for advice on any Bike related issue that...

Kieran apsey

I'm awaiting my certificate for my cycle to work scheme however the bike I liked was low stock. I sp

I'm awaiting my certificate for my cycle to work scheme however the bike I liked was low stock. I spoke to customer support and got through to Jack who was absolutely fantastic. He explained everythin...

Daniel Morrison

Very helpful and knowledeable staff

Dropped in to see these guys last week. The staff were incredibly helpful. Would highly recommend.

amy

Went in for a replacement battery and…

Went in for a replacement battery and the team were really helpful - gave me a discount on a new service plan despite not buying the bike from them originally. Thanks to team and especially tiren!

customer

E Bike Battery Cover

Found my part (E Bike Battery Cover) Was sent quite quick and the part fitted perfectly. I will be using them again.

Dallas Baker

Great product good service

Purchased a new set of very nice wheels. Online dealer winstanleys let me down by removing a critical part from the box. Had to deal direct with Hope to get the missing parts. They sent them out so...

Roger M.

Horribe ordering process for simple things

Not good experience at all. Wanted to order bearings for RS4 CL hub with matching Hope tools to do the job. Looked online but couldn't find any. Called Hope and lady sounded very busy gave me wrong pa...

Nena Wright

# High quality parts.

# High quality parts.# Fast delivery.# Reply to emails in a short time.# Very helpful on the tech front on the phone.

BareMinOplevelse19

10year old headset on my road bike

10year old headset on my road bike , still good, hope bb cool. hope 1.30 very happy

Cardew Brown

Very slow ordering

I love hope part's but ordering from Hope is horrible it takes forever. I got my local bike shop to order a Hope pro 4 rear hub 2 months ago and its still not arrived.

Felix Butler

My bike is dripping in hope parts

My bike is dripping in hope parts. The quality is second to none in my experience, and I'm confident in the aftersales support. I once had to return a R4+ light due to an internal fault. I posted it b...

Aydin Sipaloglu

We had Electrified S and then purchased the S3. We love them. We have lost one of our anti-theft n

We had Electrified S and then purchased the S3. We love them. We have lost one of our anti-theft nut removal tools (the thing you need if you get a flat tyre to get the nut off). So I contacted Van...

Andrzej Pawluszek

The bike bag I purchased for my S3 lost its mounting bracket after just three days of use. The quali

The bike bag I purchased for my S3 lost its mounting bracket after just three days of use. The quality is embarrassing. Btw, the way the company treated its customers after announcing bankruptcy was...

JS

Disappointed with the bike and support.

I've owned a bike from this company since 2021, starting with a model S3 and now an S5. My S5 has been in the repair shop for over 40% of the time I've had it. The support team provides the worst serv...

Donald

I had a problem with the payment

I had a problem with the payment, and the information I received concerning this problem was very poor. I was not informed about what exactly the problem was. I contacted the customer service and they...

DC41

Awful communication and hard to use site

Found it hard to contact anyone and slightly annoying you dont include delivery in the price or on top when you check out !

Jessie Turner

Biketastic!

Straightforward shopping experience. Shame delivery will take so long.

Chara Howard

Outstanding Support for a Used Purchase

Even though I let the support team know that my bike was a used purchase, they were incredibly helpful over the phone. They sent replacement parts without any hassle and kindly didn't charge me for th...

Rudolph Carter

Quick response

Quick response, easy solutions to problems.I am highly satisfied by the CS collegue: Thx Sebastian!5*

Celia_60

Thank so much Propain

very serious company, excellent products, customer service fast and helpfulTOP +++

Jacob Lewis

I strongly advise against it

I strongly advise against it. I paid for the frame. I had to wait 3 months. It's been 4 months and I don't have a frame.Every few days I ask Propain when the package will arrive and he gets the answer...

Jennifer Patterson

Favourite brand for many reasons!

Let me tell you, the Propain customer service kicks ass. I've broke on my spindrift a suspension link bolt, and they have sent me immediately, free of charge, a spare one! Replayed right away on my re...

menix28

Configure your.... nightmare

On the 4th of May I payed my Propain Tyee through the online configurator. "Configure your dream" they say.Really, it's a nightmare: after the extimated date and they weren't able to satisfy it, custo...

Justin A

Bikesonline had the best price I could find and once ordered had it ready for pickup ( auspost ) ver

Bikesonline had the best price I could find and once ordered had it ready for pickup ( auspost ) very quickly. More than happy to use bikesonline again

Chris Swanwick

BikesOnlineAus and Marin Rift Zone 2 - AVOID. The problem you have with buying online is that BikesO

BikesOnlineAus and Marin Rift Zone 2 - AVOID. The problem you have with buying online is that BikesOnline have no local dedicated service centres and no real recourse when things go badly. I bought...

Claire Anderson

Good service fast shipping

Bicyclesonline represented good value for money and shipped my goods promptly.

stempetcie

good guys

GOOD GUYS TO BUY FROM VERY HONEST AND HELPFUL THANKS GUYS GOOD SERVICE.

Homer Adams

CUSTOMER SERVICE

Seems to be a trend going.... ordered a bike 11 days ago, no sign of it. Put number in traking info, non-existant! Emailed company, reply sent that they will answer it in 4 days. Rang the company, no...

Haisley Parker

Good value mountain bikes.

Good value mountain bikes.Having bought a Siskiu d7 special for my wife, I was impressed with the bike. Impressed enough to order a Siskiu t8 for my son.Sure the tyres are not the best, and the bikes...

Thomas Hansen

Fremragende, god og hurtig service

Marts 2013 Så er hjulet punkteret. Når det sker går jeg straks til værkstedet hos P Dahl og får slangen skiftet. Jeg er tryg da der altid er god rådgivning i tilfælde af de finder andre ting der skal...

Peter Madsen

Her trashér man kollegaér og håner syge!

Har handlet sporadisk der igennem en del år, lidt la-la mht priser og service, men blev der alligevel. 1) Så oplevede jeg at en ældre dame blev snydt så vandet drev af hende. 2) Derefter kom jeg med m...

Dina

Super god service.

Jeg troede god service var noget der hørte fortiden til, men her mangler der ikke noget på den front, søde folk, dejlig atmosfære, hjælp, rådgivning og flotte rabatter, kommer bestemt igen.

Henrik A.

kort og godt; ja!

byens eneste ærlige cykelsmed

RetGodt27

Super cykel service

Det var næsten en fornøjelse at punktere endnu engang i Kolding, så jeg blev nødt til at trække til et cykelværksted. Der var stor hjælpsomhed og service at hente her og samtidig fik jeg et stort smil...

Pavel Svoboda

Rene & co leverer ALTID en super service

Rene & co leverer ALTID en super service og jeg kan varmt anbefale P Dahl cykler i Kolding. Det er altid en fornøjelse at komme ind i butikken og så er de yderst fair med prisen.

Ab

I made two orders from them in the span of 6 years

I made two orders from them, one in 2013, and one in 2019. My first order in 2013 was my first ebike conversion kit, so it was in the budget zone. Cheap battery, 500W bafang hub motor built into a rim...

VIPERxQc54

Shipping delay 43 days

Terrible support, very very long and expensive shipping. Shipping delay 43 days.

Heywood M.

Have used multiple times and always…

Have used multiple times and always been fast & reliable.. had a BBSHD controller sent from China to NZ in 5days..

Conrad Powell

Great product, customer services, communication

I bought a new e-bike controller from them. The wiring was slightly different to my original one but using photographs and descriptions they talked me through it and it works fantastically. excellent...

MastervichoXD

Slechte service bij defect artikel

I bought a set with an integrated controllerI bought a set with a controller integrated into the battery case. After installation my engine gave a heavy rattling sound. I had another separate controll...

Karlee

I have bought several kits and all but…

I have bought several kits and all but the first have been excellent. Even that one I found the company helpful to solve issues. I find it better to buy hubs and all the ancillary parts and have wheel...

Rufus Sanders

Best Bike trader out there!

Great guy, great knowledge, great price! Absolute pleasure to deal with and would highly recommend!

Wilmon Wright

Hassle free

I sold my Pinarello through Broximo Prestige Steeds and can recommend as a hassle free experience. Abdullah is trustworthy, professional and courteous. I also received a fair price for my bike.

Bert Sanders

Excellent bike and service

Excellent bike and service. Any issues they were easily contactable and very easy to business with. I highly recommend to use them.

Liza Ross

Great communication and excellent…

Great communication and excellent knowledge about bikes. Very forward-leaning and willing to help. I would recommend using Broximo to anyone and will use again if the right item comes up.

guilaumme

Very good to deal with

Very good to deal withAlthough I had to return my bike guys were great to deal with

Sidney

Very Happy

Great company to deal with. The bike I bought was in nice condition and at a fair price. Communications were spot on, I would recommend Broximo, and I will use them again.

Ipsylon201496

Excellent quality product

Excellent quality product, and prompt and helpful attention.

Rosalyn S.

Very easy to order and local dealer…

Very easy to order and local dealer very helpful. Love my new bike, thanks.

LS14

Kept to the timetables advertised

Kept to the timetables advertised. Helpful with arranging delivery of the bike to a local shop. Friendly service

Lygix

Really like my Volt LITE!

Really like my Volt LITE! Very easy to fold, powerful and really nice feeling of ride in general! It takes a bit of time to get used to how you need to roll it once it’s folded eg to move it in my bui...

Newt

So far so good.

The bike is well made and does everything I want it to do. Happy so far.

JesusGamer89

Easy to contact and polite.

easy to contact and polite,very nice bike,I think a higher top gear would be nice. good to be on two wheels again.

Gage F.

First 500 miles and loving every minute!

As of this review I’ve got 500 miles on my Cruiser Pro. I have added a longer handle bar stem purchased from Magicycle, a larger seat , front rack, thumb throttle all purchased through Magicycle. I ha...

WL24

The magicycle is the best ebike at…

The magicycle is the best ebike at world, I feel very happy when I use my bicycle.

Jesse

Received my ocolet

Received my ocolet, It did not have the cargo rack like i ordered. Customer service told me that they ship that separately which makes no sense as they advertise with or with out pricing on the bike.

Melvin Clark

Ordered an open box cruiser pro

Ordered an open box cruiser pro. Delivery was pretty quick. Had seen their bike advertised and checked them out. Had looked at all and felt this brand was one of the better ones at a very good price....

Mira Scott

Absolutely amazing ebikes

Absolutely amazing ebikes. Purchased 2 Cruisers in the spring and every time we take them out for a ride we come back satisfied with a big smile on our faces. Can't believe how long the batteries last...

Renssalaer Kelly

Great Experience, from delivery to problem resolution

I did research for months on e-bikes. I found Magicycle check all the boxes for quality, performance, well built and priced fairly. I had an issue with the shifter device on the handle bar. I contact...

malek alaya

After a long time of searching for the perfect Ebike for me i went for the Rattan LF pro and now aft

After a long time of searching for the perfect Ebike for me i went for the Rattan LF pro and now after 2 weeks of enjoying it i can say that i dont regret it at all! Delivery: 3 days to Germany. The f...

Neil Drew

Bike was delivered in good time but minus the two baskets I ordered with it. Also the deal was to in

Bike was delivered in good time but minus the two baskets I ordered with it. Also the deal was to include a free phone holder and a lock, non of which were included. Also at point of purchase my disco...

Gayle Davie

Bought a Rattan LF ultra to do school pick ups and my son and I are loving it. It is quite heavy but

Bought a Rattan LF ultra to do school pick ups and my son and I are loving it. It is quite heavy but once the boost kicks in, everything is effortless especially helpful since we live in a very hilly...

Yaris615

I loved my bike so much that I bought my mother in-law one!

I loved my bike so much, I bought one for my mother in-law! The Pathfinder has been hands down best bike ever! Support is amazing and they have covered items even out of warranty on multiple occasions...

Jill Kelly

Customer service was amazing and E-bike…

Customer service was amazing and E-bike was just as expected and is a beautiful red color… love it for riding to work or just going on a scenic spin. The battery lasts longer than I expected Overall a...

Antyss7747

Our (2) LF 750 Pro E-Bikes…

We purchased our (2) LF 750 Pro E-Bikes 0n 7/30/2024.Previous to purchasing, I had researched various E-bikes, and Rattan was recomended by a family member as they had purchased (2) LF 750 Pro’s befor...

ItsGamingYT

The purchasing process was simple and…

The purchasing process was simple and straight forward. My questions were answered quickly.

Sorrel Taylor

My person that took care of me she got…a 15 out of 10

My person that took care of me she got right on it I was going to give you a 1 on your rating but now I’m giving you all a 10 because of Liz

Angel

Love my Qualisports dolphin ebike

Love my Qualisports dolphin ebike Qualisports customer service is A+And so are there E bikes

Kylie Lewis

Alex and the gang are super attentive…

Alex and the gang are super attentive and helpful. And the eBikes are very well configured and offer a great user experience. I have found the Qualisports Volador, in particular, to be the best lightw...

Janie Wright

Rack for Qualisports Dolphin is Excellent!

Ordered a rack for my Qualisports Dolphin bike. It came on time, undamaged and was easy to install.

Norman Kelly

Satisfaction Guaranteed

I’ve made a comparison of many brands of E bikes even purchasing one brand and returning it. I recently purchased three Quail sport Echo’s and I am very satisfied with my choices. I Recently took a v...

Michelle Stirling

I have never been compelled to write a bad review but in dealing with Lordgun I had to. I returned

I have never been compelled to write a bad review but in dealing with Lordgun I had to. I returned two tyres that unfortunately did not fit my bike wheels, they were extremely tight. Fine, I packaged...

Merle

I purchased a Garmin

I purchased a Garmin, 1030 plus from Lord gun very good service. Excellent price. I am very happy with the product I would buy from them again

Christi

Purchased a wheelset from them

Purchased a wheelset from them. They were clear that it would take about 2 weeks as item had to be ordered from manufacturer. It took slightly longer to ship to the U.S. Well worth the short wait for...

Xavier Hughes

Ordered helmet

Ordered helmet. On website says in stock and delivery within 6 days. Took nearly a month and did not receive parcel. They contacted me after that the parcel has been sent back to them.

Skyler Morris

I ordered some items to be shipped to…

I ordered some items to be shipped to the US and the items arrived super fast and in a proper box protected. I’m glad I found Lordgun online and I highly recommend this store.

Melvin

First time buyer from this site but was…

First time buyer from this site but was pleased with the price. Cheaper than anywhere else that’s in the UK.Paid extra for the shipping and arrived in a good time considering it came from Italy!Will b...

Imogen

I got my bike about 4 months ago and it…

I got my bike about 4 months ago and it is a blast to ride. I have the Ebycco EB7PRO and I ride it almost every day, it's powerful and fast. It is also very easy to ride very slow, keeps great balan...

Jana Cooper

Nice bike, great quality and great communication with company

Got this bike for my son after lots and lots of researching. Glad we went with this company because so far the communication with them has been great. I tried to get in touch and ask a few questions b...

Israel B.

Amazing bike eb7 pro !!!

Amazing bike eb7 pro !!!! We brought 2 as we liked the first one ao much. Above all after sales service is top class, they go above and beyond to make sure your experience is good. Thanks to the Ebyco...

Myron

Great E-Bike

It's an awesome bike and I'm glad I made the purchase. It rides very smoothly and has a long battery life. Many other features that made my decision to purchase it very easy.

Karl Morgan

Fun, fast, and comfortable

The bike arrived quicker than expected. It blew my mind as it exceeded my expectations. It's comfortable, powerful, and faster than I thought. You have put a few things together and the tools are prov...

Horia Turcanu

One year after I bought 2 bycicles

One year after I bought 2 bycicles. I had to replace the minimal original breaks with some quality stuf, the discs included. The battery lost half of the power in one year. The range is now 20 km in c...

Cory Berman

I bought a Cowboy 4 ST in 2022 and it was great until it was recalled for a product defect in May 20

I bought a Cowboy 4 ST in 2022 and it was great until it was recalled for a product defect in May 2025. Nearly a year on, my £2500 bike is now unusable, and bike shops won’t fix even unrelated issues...

Artur Tkhruni

Worst company i dealt with. I've ordered a Cowboy bike back on 28th of November 2024 with a promise

Worst company i dealt with. I've ordered a Cowboy bike back on 28th of November 2024 with a promised delivery date in Feb/Mar 2025. After waiting for several additional months and constant promises f...

Radek

I’ve had my Cowboy electric bike for 3 years and I’m still absolutely loving it. I ride it every sin

I’ve had my Cowboy electric bike for 3 years and I’m still absolutely loving it. I ride it every single day to work — around 40 km round trip, and it hasn’t missed a beat. The only thing I’ve had to...

Derek Higgins

Multiple issues with my Cowboy; customer service takes 14 days to respond. Parts have been ordered f

Multiple issues with my Cowboy; customer service takes 14 days to respond. Parts have been ordered for 3 months with no delivery date in sight. (Bike is in warranty) I would seriously recommend again...

MB

Exceptional Sales Experience

The sales representative was friendly, helpful, and punctual. The bikes are fantastic, although they are a bit pricey, which may deter some buyers. However, if you're willing to spend, the bikes are t...

Casey C.

Came way to late and kept postponing it.

Came way to late and kept postponing it.

Zoma Scheper

After reading reviews I decided on eco bike company. Really good choice, safe pair of hands. Sam dea

After reading reviews I decided on eco bike company. Really good choice, safe pair of hands. Sam dealt with my first enquiry up to delivery. Excellent customer service. I bought a folding EVBike and...

BenPhil4920

Ordered 2 bikes from Eco Bike Co

Ordered 2 bikes from Eco Bike Co, excellent experience, received the bikes which then got recalled to the manufacturer..which could have been a bit daunting! But Eco Bikes stepped up and sorted all of...

Jessica Cooper

Smooth journey so far…

Had my Ezego electric bike since last September. Love it. The ride is so smooth and battery is proving to be very resilient with a great boost on hills. Happy Riding!

Annie Rogers

Great Bike, Excellent Staff & Customer Service

I had researched for over a year for an ebike and I came across ecobike company. I called them to talk through my needs/concerns etc. and they recommended 2 bikes. I am now the proud owner of an Amp...

Ernest

Fantastic customer service couldn’t…

Fantastic customer service couldn’t fault them. Very helpful and sympathetic to my needs. Would recommend to anybody.

Humphrey W.

excellent after care

bought two ampere step throughs for my wife and myself.had a difficulty with the pedal, customer service brilliant sent spare parts really quickly.both bikes are excellent value.

Sidney Price

Exceptional Support from the Team

The staff provided outstanding assistance and were very understanding of my situation. When my delivery arrived, it was evident that a courier had tampered with the package, resulting in several missi...

Jaxon Ross

Very helpful takes my headache away…

Very helpful takes my headache away it's my only transportation to work

Kimberly Cook

Freddie was a big help

Freddie was very knowledgeable and helpful. He politely and professionally answered all of the questions I asked, which has helped me make a positive decision regarding my purchase.

Kurt Walker

Alvin Seville did a great job!

Alvin Seville did a great job and was very fast in helping me with some technical stuff.

Randy

I was looking for something specific…

I was looking for something specific and I talked to Alvin seville and he told me what I was looking for y'all didn't have at the moment I gave him my email and asked him to email me if y'all are to g...

Dulcie Price

I got exactly what I was looking for

I got exactly what I was looking for, and got it within 2 days!. Anything motorized bike related can be purchased here with confidence! I highly recommend bikeberry.com!

Joel Sanders

Exceptional Support for Bicycle Repairs

I encountered a problem with the pedal and crank on my bicycle. The representative provided authentic support, ensuring I received new components. They even arranged for a technician to come to my hom...

Garrett Anderson

Person who came does not know his work…

Person who came does not know his work , not done satisfactory work .Gear shifter display is not working after service , as per him he does not know how same has happened.Now i have to take it outside...

Alan B.

Choosing, till delivery.

This is what I felt after purchasing the bicycle and getting it delivered.Firstly, CMB website guided me in choosing the suitable bicycle for my requirements. The websites filter options are perfectly...

Wally

After sale customer support and service is pathetic

After sales service is pathetic. No satisfied answers and solutions. Perhaps technician not professional. All important parts of the cycle got wear and tear in just 4 months and running of less than 5...

Abby Kelly

Excellent post sales service

I bought Nuze S1 from CMB. I was really impressed by the delivery experience. The bike was delivered in excellent condition. While using the bike for 3-4 months, the battery developed some fault, the...

Drew Rogers

I order a cycle

I order a cycle, payment was done but no confirmation of order. both the support phone numbers not working, no response for emails. I am surprised by the positive reviews by other customers, and not s...

Jay Rheingeld

Quella is an Italian feminine demonstrative adjective/pronoun that translates to "that" or "that one

Quella is an Italian feminine demonstrative adjective/pronoun that translates to "that" or "that one" in English. This was an aptly chosen name for I can confirm that my Quella Edinburgh, single speed...

james milliken

Bought bike on 27/03/26. Since purchase date nothing has changed with the order. Still patiently wai

Bought bike on 27/03/26. Since purchase date nothing has changed with the order. Still patiently waiting for any update on this order that was advertised as 2-3 business day delivery. Its now Friday 0...

Craig Griffiths

Genuine customer service, as it should be. Choosing a bicycle online isn't super straight forward. E

Genuine customer service, as it should be. Choosing a bicycle online isn't super straight forward. Each nook or angle change from a previous bike can be felt! Spencer was really helpful with me choosi...

Mike B.

Excellent bike

This bike is brilliant, good quality and very stylish.

_Darklight_43

Great bike and service

I ordered the Varsity Cambridge and the bike is amazing. Really happy with it! They were friendly enough to set it up fixed.I really enjoy riding it and even took it out for a workout this weekend.

Arlo T.

Really bad for parts!

I bought a bike from quella I was very impressed at first but the brakes on the bike did not work properly no matter how hard I press them they do not stop the wheels properly, recently I buckled my...

Cecily F.

Very dissatisfied with my order

I ordered a high-end bike months ago, but I've only been able to ride it twice due to hydraulic issues in both brakes. Despite replacing the hydraulic oil twice, the brake pressure still drops. I took...

Trey Brown

I've bought my Specialized Tarmac from…

I've bought my Specialized Tarmac from Tuvalum recently. Customer support was very professional, and quickly answered all my questions and made sure I get what I expect. Shipping from Spain to Paris w...

Gordon Rogers

Fantastic experience

Fantastic experience! The staff are very knowledgeable, friendly and willing to help. I love my new mountain bike! :D I hope to return Tuvalum soon for a racing bike, as I have a big race coming up in...

Lilla

No problems/fast shipping

No problems/fast shipping I was very surprised how fast and uncomplicated, undamaged and without problems my order arrived. The first thing I did was ask the customer service some questions about the...

Beresford

The experience was very good and…

The experience was very good and professional

Moses F.

The best platform to acquire a 2n hand…

The best platform to acquire a 2n hand bike with quality, fast and good price value.

Sammy Butler

Amazing visit to the local bike shop

I had an amazing visit to the local bike shop; the staff were incredibly friendly and supportive, assisting me in finding the ideal bike as a student in Copenhagen at a very affordable price. Communic...

RD93

highly recommend

Sali.s Bike have best mekanik and the are very helpful.The enjoy 😉 the work.

Jasmine Scott

I am a happy customer

I am a happy customer. I will definitely come back! Fast service and great staff. Highly recommend this shop for all bike lovers

Racette_QC

Very good service and good attention

Very good service and good attention

_Econ_52

Amazing service

Bought a new bike which was ready in a day and amazing service while picking up the bike. Also, returned with additional questions later and again fast service and super helpful!

Scott

Our favorite bike mechanic 👍

Andy F.

A Life-Changing Experience with My New Bike

I deal with mental health challenges and have rarely left my house for years. However, since I got my new bike, I've been getting outside every single day. I've already covered around 500 miles, and i...

AC

One of my worst buying experiences ever.

This has truly been one of the worst buying experiences I've encountered. Upon receiving the bike, I had to replace the motor, and the display screen has never functioned since I got it. Six months la...

Danicu0190

Purchased Jasion®EB7 ST.

Purchased Jasion®EB7 ST.Quality of the bike is amazing and works perfect. Customer service very helpful in replacing the inner tube due to a flat tireni experienced.

AF

I did lots of reviews and watched…

I did lots of reviews and watched videos of the EB7-ST bike and liked what I saw. I ordered a white one. They said it was out of stock and would be available in about a month. But it ended up shipping...

Logan

Great company with quality bikes!

AL

Great customer service

Great customer service. Very helpful and generous. Great quality bike! I have the X-Hunter and love it. All friends are impressed by its size and speed

Agnir

⚠️ AVOID THIS SERVICE.

⚠️ AVOID THIS SERVICE. If I could rate them lower, I would. My partner has had to repair his bike nearly every couple of months due to ongoing issues. It's so ridiculous that it’s almost amusing. Give...

Nora Gomes

It's good

It's good, I like this shop

Sara T.

Great and fast servuce thank you!

Verfal178

Happy about the bike

I am happy about the bike. What was missing though was instructions how to install the basket and the pedals. I am still not sure if the basket is installed the right way.

Fletcher Morgan

Good store

Good store, that sells quality products.

Rosie Howard

Delivery was very late

Late Delivery They showed on their website that it was in stock, but after I made the payment and ordered the bike, they said that the delivery would take longer than 1 month. They both give wrong inf...

D Liber

The response and solution to my issue was handled quickly and professionally. No complaints at all w

The response and solution to my issue was handled quickly and professionally. No complaints at all with customer service.

Rob Alexander

When I was looking to purchase an e-bike, I did a lot of research in the products available and the

When I was looking to purchase an e-bike, I did a lot of research in the products available and the support of the products by the manufacturers. Velotric was always one of the top choices that came f...

Joel DeHaven

Bought two bikes for Christmas and they shipped very quickly. Had contacted customer service prior t

Bought two bikes for Christmas and they shipped very quickly. Had contacted customer service prior to ordering and they were very helpful. These are not electric motorcycles like so many others - they...

Mark Klosiewski

I bought 2 Discover 1 bikes 2.5 years ago. The batteries are getting weak and now I find out they a

I bought 2 Discover 1 bikes 2.5 years ago. The batteries are getting weak and now I find out they are discontinuing production of the battery I will need. I will be stuck with $2600 worth of bikes t...

Gaylord Johnson

I finally made the decision to purchase my bike on November 29th, 25'.

I finally made the decision to purchase my bike on November 29th, 25'. It was a tough choice for me, but I'm really pleased I went for it. I didn't get to unpack it until late December since, as a tru...

hal

Great purchase

Great purchase. Justine, service representative, was really friendly and courteous. She responded to all of my questions and requests. Thank you for being so positive. The bike is a real gem. Purcha...

Jørn V. S-W

Reliable and good service. Brussels customer here, and both their mobile technicians who that can be

Reliable and good service. Brussels customer here, and both their mobile technicians who that can be scheduled as well as their workshop staff in Ixelles is friendly and quick to prop me up with a bet...

Caroline Michel

Beautiful service

Excellent service

Sean Williamson

top service

top service!

- Andreia Lopes

Incredible team

Incredible team. Fixed my bikes problem fast. They are very friendly as well.

Cassandra Nucci

Efficient and kind staff

Efficient and kind staff

A.

Very nice and helpful staff.

Very nice and helpful staff.My bike is perfect now after all the checks and changes.

Sergei Anishchenko

I am writing this to share my experience with Tenways. Unfortunately, it has been far from smooth. T

I am writing this to share my experience with Tenways. Unfortunately, it has been far from smooth. The delivery process takes 2 weeks, which is significantly longer than expected. However, the most fr...

Elektra

Six months in, still very pleased with my experience.

I've been using this product for about six months and I'm quite happy overall. It performs as expected. During steeper climbs, you might notice it pushing its limits.

Aviva R.

Frustrating experience with my bike purchase

I bought my bike through a company cycle to work initiative. I've had it for less than a month, and a problem has arisen. There's a clunking sound with every pedal revolution, and I can feel vibration...

Lilla S.

Happy choice

I got test ride list from their FB admin and but it from offline, I am super happy abou my choice, highly recommended!!!

MC

Very happy about Tenways ebike

I did not try ebikes before, but Tenways changed my mind, now I cannot live without it for work or short weekend trips. I use PAS1 for most of the time so I get to exercise but not too exhausted. Soon...

Denise Brown

Tenways offers good product and service

Got my CGO600 for a year now, I am happy about my choice and would definitely recommend to other! I only ride for good weather, and now it’s the perfect season to ride! Tenways community is super acti...

Rendell Reed

Fair price on a New Old stock Fox fork

Fair price on a New Old stock Fox fork. Super fast shipping. The fork is perfect and as described

Algernon Price

Good product and quick delivery

Good product and quick delivery. Thank You.

Jess

Pleased would recommend

Product was new at a decent price, exactly as described and shipped fairly quickly. Sadly the tool is pretty rubbish but that’s my fault not there’s. Would recommend to others.

puerki_4145

Micheal was awesome in helping pick out…

Micheal was awesome in helping pick out a bike and my bike was professionally wrapped and arrived in perfect working condition!

Gus Patterson

grat price on time and what it was…

grat price on time and what it was supposed to be

Noam Coleman

Great product

It took a while to ship across the country but the product is just what it should be and works great.