customer

YOU STOLE MY DREAMS ! you sold me a £2000 ebike with incorrect peddles that weren't marked LEFT OR R

YOU STOLE MY DREAMS ! you sold me a £2000 ebike with incorrect peddles that weren't marked LEFT OR RIGHT ,then had the audacity to say I should pay for your incompetence and shipping it back!. No inst...

Miss E De Rienzo

bought a great deal on MTB bike

Bought a Fantastic MTB bikea great deal and a responsive service

Anthony

Bike came as described , a great overall experience

Bike came new and as described within a week, very happy with the overall service , would use again if required .

Chris

Good price but factor in assembly

Good price but maybe my fault that I didn’t realise the bike comes straight from the factory (drop shipping). As such I have the added cost of paying for assembly which I’ve never had to do before wit...

Kevin Dix

Don’t waste your money

Don’t waste your money, website advertises bikes in stock, you pay £499, and then informed that the bike is out of stock, via a badly worded email. When you then attempt to contact the company to requ...

ken wright

Whyte E-bike

It was a lot of money to send to somebody I’ve never met but great communication throughout the bike was well packaged when delivered and arrived in good time. Had some technical issues but the seller...

Chris Oliver

I had an issue with a bike that I purchased from Tarty Bikes that fell within its warranty period.

I had an issue with a bike that I purchased from Tarty Bikes that fell within its warranty period. After sending a pic of the problem to Ben, he immediately sent me a replacement part free of charge....

RT20

Great Service

Great Service, good selection, and fast delivery. Very helpful workers.

Luke

Always a quick turn around.

Always a quick turn around.

Jeffery

Happy customer

Great product at a reasonable price. Top notch customer service and communication.

Tigerlily Walker

Ordered spokes to build a new wheel

Ordered spokes to build a new hub onto an existing rim. I entered the hub and rim details into the comments and Tarty Bikes worked out the rest using their calculator. Everything worked like a charm.H...

Bobbi Lewis

Great Customer Service

The crew over at TartyBikes was outstanding throughout the purchase and shipping process of my international order.

Gideon Harris

Journeybikes difficult to work with and did not stand behind their product

Bought an electric bike with range of "up to 20 miles" and 15 day return period. Should have read the bait and switch fine print. Bike cannot be returned once assembled or ridden. Gets at best 2 mi...

SE

one month waiting for my order

Micah

Bob Strand customer #2910

Bob Strand customer #2910No one should ever buy a NAKTO bike from Journey Bikes. I got a defective one from Matthew Munoz at NAKTO and for 3 months he and Natalie Krul (co owner of Journey Bikes) have...

Arda Long

I agree with the other negative reviews…

I agree with the other negative reviews in that journey bikes does not stand behind their products. I feel misled as their website states they are familiar with all their manufacturers and vouch for t...

Margie

Everything that has been said about…

Everything that has been said about this company is true! Their website is deceitful and they don’t stand behind what is on the site.I would definitely suggest going elsewhere to purchase an e-bike.No...

Lindor

I love my bike It is fast and beautiful…

I love my bike It is fast and beautiful and so much fun to ride! The customer service at Journey Bikes has also been great!

PedjaZ

Ace 2: amazing bike, but even more I love their customer support! When it was urgent, understood me

Ace 2: amazing bike, but even more I love their customer support! When it was urgent, understood me and acted as if it was their own bike! I loves that. Cudos to Daan, customer partner I was working w...

DayZxViiPer26

Quick, Helpful, Effective, Friendly

Quick, friendly, effective help. Thank you!

Wilfred Scott

Ok Delivery and support

Ok Delivery and support

AB

The quality of the bike is high BUT...

My previous review had 3 of 5 stars, because the app was not connecting. Veloretti contacted me within 5 days and fixed the app within 2 weeks. Now the app is connecting to the bike (firmware up-to-da...

Liam C.

Perfect Quality timing and price

Rose P.

Good service

Quickly response and helpful with missing parts.

Coraline W.

Bike Arrived Damaged - Company refuses refund

I ordered an e-bike from Kingbull in December. The bike arrived with a broken brake. I took it to a repair shop to find out the shocks are also leaking. The company refuses to accept the return - I've...

MP11

Overall good ride

I've enjoyed it thus far. Bike has ridden well. Though the non adjustable stem made it difficult for me as I'm on the taller end of its height range.

Bettina Smith

He's satisfied

I bought this bike for my son. The bike is tall, my son is 5'5” tall. The bike looks great and the accessories are great, just wish there were more accessories available (lights, taillight, lock, pump...

Timmy

Cut Throttle Cable on Ebike

Upon receiving my ebike and discovering the cut throttle control cable, I immediately contacted customer service. They promptly sent out a replacement throttle.

Patrick

Impressed

This has been a great E-Bike so far. I have been extremely happy with the battery life and power of this particular E-Bike. It has been great on my back woods paths and through rough terrain. It has f...

Clarissa Harris

Packaged nicely and easy to assemble.

We enjoy riding the Literider. this is my wife and I first E-Bike. We are senior, the pedal assist helps us get around with less stress on our body. This opens a whole new world of things we can do wi...

Stephan Geus

We recently purchased storage bags from ADO E-Bike for our bikes, and we are extremely satisfied wit

We recently purchased storage bags from ADO E-Bike for our bikes, and we are extremely satisfied with them. The bags are sturdy, well-made, and comfortable to carry. You can immediately tell that atte...

Xavi Bertomeu

Great customer service and support

I recently ordered an Air 20 bike and, although there were some delays with one of the containers, the customer service team kept me informed at all times and handled everything very professionally. T...

Matteo Ferranti

1 yr of rides pushing

I purchased my ADO bike 1yr ago for commuting on high-speed trains, and city.I like to push on the bike a lot : like the feeling of riding a light-weight and perfectly balanced bike.

Kitty

I had a problem with my display screen…

I had a problem with my display screen when it broke after I fell off my bike. The support staff were very friendly and helpful. After some technical details with their email address, when the emails...

Elias

A very fragile bike

A very fragile bike. Unreliable. Every day - new problem. Less than 1 year old, have had to change one wheel, cables, pedal and more. Never changed these parts on my 3 year old bike. Lock for battery...

Vivian Lacey Johnson

FANTASTIC BIKES AND FANTASTIC SERVICE!

FANTASTIC BIKES AND FANTASTIC SERVICE!What a fantastic bike! (Air Carbon). Not only is it so much better than anything else I tried, the support from ADO has been amazing 🤩. Almost instant replies vi...

N

I ordered the “Ritchey WCS Zeta GX” wheel set, but the product delivered to me was the lower‑grade “

I ordered the “Ritchey WCS Zeta GX” wheel set, but the product delivered to me was the lower‑grade “Ritchey Comp Zeta GX”. The invoice clearly states WCS, and the manufacturer (Ritchey) confirmed th...

Craig de Klerk

Second time I've ordered from BikeInn, and this time it was an expensive component. Arrived the day

Second time I've ordered from BikeInn, and this time it was an expensive component. Arrived the day after estimated delivery which was no problem, delivered by Royal Mail. I could track through custom...

Justin Powell

All I needed was a reply to my email. They sent me a different version of a mtb handlebar. I emailed

All I needed was a reply to my email. They sent me a different version of a mtb handlebar. I emailed to ask if they still have the colour decal version and got no reply apart from a return item form....

Robin Cant

Ordered a pair of mudguards on January 18th 2026. There has not even been an attempt at delivery to

Ordered a pair of mudguards on January 18th 2026. There has not even been an attempt at delivery to my address, just notifications that my order has been delayed. I've been trying to get my money back...

Blade

Ordered a set of tyres for my 4 year old. When they arrived they looked nothing like the picture, th

Ordered a set of tyres for my 4 year old. When they arrived they looked nothing like the picture, the tred on the tyres was no where near the size shown on picture. After trying to explain this to the...

Eugène Trummal

Good availability of different items and reasonable prices. It is a pity that available earlier func

Good availability of different items and reasonable prices. It is a pity that available earlier function of adding items to existing order is no longer working. Also items searching and description is...

Michael Sigmund

Perfect...

Nazar

Absolutely legit way to get insanely great deals on top bikes

The company is legit. Got 10k msrp eur bike with sram red e1, dtswiss wheelset , with a final discount price that feels illegal even now lol. But it's totally legit. Got a great deal with delivery, al...

Liam

I found all perfect

I found all perfect No hassle at all Ordered my bike Kept me updated all the way along Highly recommend you for anybody thinking of buying a colnagoLiam

Ole Mikkelsen

My dream bike come true

I accidentally discovered my dream bike on bike-rom.com (Cofidis LOOK 795 BLADE RS with Campy Super Record) after a short consideration and correspondence back and forth with Mattia from bike-room who...

Bo

The bike itself is absolutely worthy

The bike itself is absolutely worthy. I,m very happy about it. But i need the help from my local bike shop to assemble it. Which cost me another 350 CHF.

René Borel

Your website is very clear and the…

Your website is very clear and the opportunities are very interesting. After going through the entire purchasing process and receiving the bike, I highly recommend you because you are VERY PROFESSIONA...

JJD Helix

Ordered 2 tyres and 1 puncture repair kit. Didn't choose the advanced delivery and went for the free

Ordered 2 tyres and 1 puncture repair kit. Didn't choose the advanced delivery and went for the free one. I received one parcel with a puncture repair kit. I then received another parcel a few days l...

Johnny

Popped in on a Saturday with a puncture. Workshop not open. There’s not another workshop within 15 m

Popped in on a Saturday with a puncture. Workshop not open. There’s not another workshop within 15 miles of the Wimbledon store. Evans know this is the case. So they are happy to take our money but ca...

Steve Cruikshanks

Well what can be said apart from shocking. Let me start by saying please save you money and do not s

Well what can be said apart from shocking. Let me start by saying please save you money and do not spend it on a new bike at this shop . I’ve had two electric bikes from Evan’s and both bikes I’ve ha...

Konstantinos Polychronopoulos

Extremely disappointing and frankly alarming experience with Evans Cycles. I purchased a bike last

Extremely disappointing and frankly alarming experience with Evans Cycles. I purchased a bike last May, which was later subject to a safety recall due to a potentially dangerous fork defect. Evans Cy...

Barbara Attwell

I can't thank Chris enough. He was so helpful. Ordered a bike but unfortunately the following day re

I can't thank Chris enough. He was so helpful. Ordered a bike but unfortunately the following day received an email to say it was out of stock. Tried everywhere to get another but all sold out. Contac...

Paul Gwiazda

Went to see if they could do my brakes. Said they don’t touch my make of bike. Ended up buying pai

Went to see if they could do my brakes. Said they don’t touch my make of bike. Ended up buying pair of brakes worth £70 in good faith. Said they would be ok for my bike. Turns out they’re not. To...

Gunnar Wright

Disappointing service experience

I ordered a part soon after the company resumed operations following their administration. The service has been poor; I paid for the item eight weeks ago, and nothing has been sent. It's nearly imposs...

Mark Harris

Fast response times and reasonable solution

They replied really fast to my ticket and gave me a reasonable solution

ThomasEmeraude50

going on 2 weeks since order and zero…

going on 2 weeks since order and zero communication. Emailed customer support and got an auto response with a ticket number about a week ago and still nothing. Tried calling today and they won't even...

DM45

I want a quick solution!!!

Very happy with the bike. But!!! After about eight months, my rear shock started leaking, which wasn't a problem in itself. I sent the shock to YT, and now, seven weeks later, still no shock!? After s...

Demetria Baker

Cracked Frame. Cracked Trust. 15 Weeks and Still No Resolution from YT

Update:Response to YT's response 7/15/25Hey YT,Your reply completely misses the point.What I’ve experienced is not just delay. It is deflection, blatant disregard, and flat out avoidance. A warranty c...

Mrflo0910

Won't honor Warranty Claims, 0 questions asked.

Long Story short: 0 customer support.I've been trying to claim my broken under the protective cover frame under warranty for 2.5 months now. They simply sent a quote requesting for 1743.50€ to replace...

Allan

No trouble

No trouble. Shipping was fast. Person in store was helpful to me selecting a frame size in spite of me wanting to buy it online

GoldenPlay2940

Love my bike

Love my bike! Reasonably priced but great quality :)

WA15

Bought online as a gift

Bought online as a gift, easy to assemble and great bike! Would consider a Reid bike purchase again

Jerome Harris

Express post thats slow

Does not communicate ,that items paid for by express post in Perth is coming from Vic.Extremely melancholy response from management when queried.😡

RM91

fast and good quality

Woodrow Rogers

Tell lies on how a bike can be used…

Tell lies on how a bike can be used don't honour there warranty. out right bunch of wingnuts

Waldo

Thanks again for supplying my latest…

Thanks again for supplying my latest bike, been coming here for 20 years plus! Highly recommended!!!! 👍🚴🏻

Audra H.

I cannot recommend this shop enough

I cannot recommend this shop enough, the service myself and my husband receive is faultless by all the staff. I have never felt pressured in to purchasing a bike, of which there is a very good choice...

Taran Lewis

The best around

Excellent service from excellent staff. Always helpful (even if Mike try’s to sell me a new bike every time I’m in the shop)Quality shop Quality people

Art Turner

Bought two electric bikes from these…

Bought two electric bikes from these and they provided absolutely top advice and after service. They even lent me a bike to try before I bought as I wasn’t sure I could manage an electric bike. After...

Winter Taylor

Bad customer service

Great customer services.but once they have your money awful...spent 3500 on a ebike..two weeks after sale the bike was reduced to 2500.. surly they new this was going to happen ..they also promised me...

Lewis W.

Bought a cube Stereo Hybrid 160

Bought a cube Stereo Hybrid 160 HPC from the Blackburn store, the team there were exceptionally helpful when it came to finding the right bike for the type of riding I'll be doing. Been out on it a go...

Fadrique Jordán de Urríes

I am extremely satisfied with my Duotts N26 bike. Everything is extremely well designed and high qua

I am extremely satisfied with my Duotts N26 bike. Everything is extremely well designed and high quality. 👉 Excellent battery life, better than expected. 👉 The bike has a fully legal restricted mode...

Daniel H.

My second experience with this bike brand.

This is my second bike from this brand (the first one was unfortunately stolen). Overall, it's a solid and dependable bike. However, the second one seems to be less resistant to moisture. After six mo...

Mario F.

Great product

Great product, good value for money, after sales service reactive and friendly

Camila V.

perfect

perfect bike , good product !!

Sadie

I bought the D99

I bought the D99Great scooter its massive its much larger than the pictures,it has great power its impressive how much power it has! Its a scooter where everyone will stop to look at5/5 would recommen...

Hilda Scott

A very well thought e-scooter

I like how this e-scooter was designed. It has two strong electric engines. I like how wide and long it is. You can really keep your balance while driving the scooter. Either you are sitting or stayin...

Rachel Walker

I had a bike accident in 2024 which was not my fault. It ended up going to court. I met Ian Aley at

I had a bike accident in 2024 which was not my fault. It ended up going to court. I met Ian Aley at court who put me at ease and made me feel comfortable fr the outset. He guided me through the proces...

Hudson Reed

Very easy to work with and simple for the customer.

All of the customer that have used their services have been very happy and from our end, they have been very quick and easy to deal with.

Alexander T.

Fast and efficient

Fast efficient service ,very professional ,completely resolved

Harvey Lewis

The best company ever

The best company ever! Cyclists, please do not hesitate to contact with this amazing people if you have an any issue/s. My bike replaced with the new one in very short time. Highly recommended :)Lisa...

Riley

Fantastic to deal with

Fantastic to deal with, back on my new bike within two weeks

Sharlene Price

A very quick, efficient and smooth process

A very quick, efficient and smooth process from start to finish. My bike was written off and replaced in a couple of weeks despite it being a top end machine. CAMS liaised direct with myself and the l...

mustafa yahia

I placed an order for a bicycle and contacted customer support regarding a time-sensitive matter (po

I placed an order for a bicycle and contacted customer support regarding a time-sensitive matter (possible cancellation). Unfortunately, I have not received any response so far. In my experience, most...

shop sunyushuang

For my last order, it is bike tires. all tires from Italy of other suppliers to US is 15% import dut

For my last order, it is bike tires. all tires from Italy of other suppliers to US is 15% import duty. but this order Fedex informed me US custom need me to pay 56% import duty after receiving the par...

HR92

Price is reasonable and delivery was…

Price is reasonable and delivery was faster than expected

AD

Good communication

Good communication, nice people.

Mercurio332

Mistake, but amazing service made up for it!

I ordered a full set of brakes, but only one was sent. When I contacted Ciclimattio, they explained that I had actually only ordered and paid for one wheel, but since the picture on their website sho...

HS10

I do not recommend shopping

I do not recommend shopping in this store. The purchase with the order did not take place due to the store's fault. They didn't want to solve the problemMrs. Sylwia, you canceled my bike order and wro...

Hannibal S.

Skepticism turned into satisfaction

Initially, I had concerns about ordering due to some negative feedback. However, I couldn't find the gloves I needed elsewhere, so I reached out via email for confirmation. They quickly responded, ass...

TeiYami59

Super quick and good stock

Super quick <24 hrs from order to receiving through the post. This was the second order I'd placed and the second to be delivered this quick, so the first was not a one off.Also seem to hold a lot of...

Gregory M.

Good service and quick to post

Good service and quick to post. I signed up to account but it does not show what I have purchased correctly.

Eliza

Great service

Website was easy to navigate and use, product arrived 2 working days (by Royal Mail) after the order and parts were correct. In fact I wasn't expecting it to come so soon as I don't think I received a...

Poe Sanders

Sorry we were just kidding we can't fulfil your order

Another time wasting company that advertises and takes orders and payment for a product, only to tell you later they don't stock the item. And people still wonder why Amazon takes most of the business...

Inetox63

Rude and unhelpful

Called their number, on website, to ask a question and could not believe how rude and unhelpful the guy was. If this is their attitude prior to buying something from them then what must it be like if...

Edwin P.

Good service but felt looked down upon.

The customer service was reasonable, but I felt like I was addressed in a condescending manner. The representative was trying to be humorous. Additionally, the cover for the chain was left off the sid...

MR

Lousy service

Bought an expensive bike from Bike Totaal and then moved to another area, phoned up asking if I can get my maintenance package that came with the bike done by another Bike Totaal that is in my new are...

Paul Powell

Disappointing experience

I bought my bike from them because they had the color I wanted, but before purchasing, I confirmed twice that I could get servicing from another location since I lived nearby. They assured me I could,...

ST

Not recommended

I do not recommend purchasing products from this store. They are friendly until there's an issue with the product. Outrageous, extremely unfriendly behavior; it's disappointing that such individuals w...

Corey Taylor

Concise and honest consultation

(I cannot write native Dutch so I will keep it in English) - good and to the point consultation - they don’t push you to buy the most expensive bike (they obviously earn on repairs, which is fair; kee...

MattIssxd

Best at interchangeable bands

They are the best at interchangeable bands in the area.

Max Decla

Purchased a V30 fat tire bike and love it , has everything lights, signals, tail light , front rack

Purchased a V30 fat tire bike and love it , has everything lights, signals, tail light , front rack and even passenger pegs. Had trouble with my display and the service crew was very quick to help me...

Maksym Mosko

Very good bike and company, fast delivery within a week, although it was written later, I ride and h

Very good bike and company, fast delivery within a week, although it was written later, I ride and have fun with my weight of 200lbs I produce 30 miles on a full throttle

Corrigan Conroy

Movcan has been really great. I bought my bike about a year ago. It was easy to purchase and I was a

Movcan has been really great. I bought my bike about a year ago. It was easy to purchase and I was able to set up a payment plan. The bike arrived quickly, it comes from China but they have a warehous...

Stevie Cooper

Fantastic Electric Bike for My Son!

We bought an electric bike for my son, and he absolutely loves it. We've encountered a couple of minor issues, but the customer service has been outstanding and has assisted us greatly! If you're in t...

Lyndsay Brooks

Thrilled with my ebike experience!

I'm really happy with my ebike. I encountered one minor issue, but the support team resolved it swiftly. I received a response and replacement parts in under 24 hours.

Charlie Clark

Impressive service from the service team!

I am consistently impressed by the service! When I had an issue with the rear motor spokes, they quickly sent me a complete replacement. I also had no tools, but they guided me on what to do. I can't...

Prathibha Sural

I appreciate the way they prioritised our last minute need to get the bike brakes fixed during our w

I appreciate the way they prioritised our last minute need to get the bike brakes fixed during our walk-in visit. They accommodated this amidst their fully booked schedule and we could take the bike t...

Angie Scott

My MTB tyre was busted on a road trip, sitting too close to the exhaust pipe. Once home I jumped onl

My MTB tyre was busted on a road trip, sitting too close to the exhaust pipe. Once home I jumped online to find great prices in the recent sale. Delivery was the next day - unheard of these days! Much...

Greg Frost

Bought 2 tyres from evo cycles online tyres showed up in different packages 2 days apart..one was th

Bought 2 tyres from evo cycles online tyres showed up in different packages 2 days apart..one was the right size the other wasnt..i emailed them and he replied i can go into the shop to exchange. I re...

Gordon Taylor

Fantastic and welcoming team. Extremely supportive in helping us select the perfect bikes.

Fantastic and welcoming team. Extremely supportive in helping us select the perfect bikes for me and my daughter. Adding accessories for customization was also a breeze. Very satisfied with our new bi...

Wilfred Coleman

Very Disappointing Customer Service

I had an extremely disappointing experience with customer service at this retail store. They do not provide refunds for returned purchases, even if done within a few days. If you persist, they may off...

Robert

Bought the Urban Renegrade Scooter from…

Bought the Urban Renegrade Scooter from Evo Cycles St Lukes. Really appreciated that they assembled it for me. My nine year old grand daughter loves it.

Loretta Scott

Inquiry About a Folding E-Bike

I contacted them regarding a folding e-bike, and they were very willing to help. The representative provided detailed information and was both friendly and courteous. He mentioned options for a cycle...

flogarou38

Unpleasant Customer Interaction

I reached out with questions about their e-bike range since I couldn't find the information on their website. After receiving unhelpful responses that indicated uncertainty, I expressed that their pro...

Vic

Second Bike Purchase Experience

I bought a second bike and had a positive customer experience as always. Shipping was fast, even living in a remote area; the bike arrived in less than a week. Highly recommended. Thank you!

Galactic_Runner80

No Warranty Provided

There is no warranty included. I paid £1,450 for a bike with defective oil brakes and broken parts. I was instructed to record and send a video of the damage, but I received no response. I now have an...

Petrina Wilson

Outstanding Customer Service in 2024

The bike is fantastic and the customer experience was excellent. The purchase process was seamless, and I highly recommend this shop.

Christabel Adams

Thrilled with My E-Bike

I am very pleased with my e-bike, as the purchase process was smooth and the customer service was excellent. They responded promptly, and I even received free accessories with my order. I will definit...

Alex Bettamio

Outstanding customer service provided by every single representative at the showroom and I guess I c

Outstanding customer service provided by every single representative at the showroom and I guess I can name a few, Christian, Andy, Gavin, Nick...Thank you guys. Totally worth the visit in Carlsbad.

Rob Scottorn

The bike is awesome. Easy to order and once received it was easy to assemble. It was well adjusted o

The bike is awesome. Easy to order and once received it was easy to assemble. It was well adjusted out of the box. The rims are tubeless ready. Get some stems and juice. The bike handles well and is s...

Lance Vander Giessen

Great Bike; Great Value. I know the value is because it is direct to consumer. Bummed my bike came

Great Bike; Great Value. I know the value is because it is direct to consumer. Bummed my bike came with a front derailer not set up accurately. I didn't expect gross adjustments with position and a...

Christian Frederiksen

Top product at a very, very competetive range. The Grail is a beast of a bike. Communication was goo

Top product at a very, very competetive range. The Grail is a beast of a bike. Communication was good and it was a joy assembling the bike. I am very satisfied.

Abby S.

Disappointing tyre levers!

These tyre levers are quite poor! They broke after just the third use and are too thin at the point where they contact the rim. I used them correctly on the specified rim and wheel, and if they fail t...

Fabian Walker

Issues with Delivery and Assembly

I encountered issues when my bike was held up for a week by customs due to an incorrect value listed on the invoice. This was resolved after contacting the local office. After putting the bike togethe...

Felix Cook

I’m an older man with balance problems

I’m an older man with balance problems. The Panda trike has been incredibly helpful and allows me the benefit of getting some exercise.The trike is very well-made and I would recommend it to anyone.

HH

Support team was responsive, knowledgeable and courteous.

Support team was responsive, knowledgeable and courteous.

BH

Steering Problem

I'm unhappy to say I have a big problem trying to ride this trike. It keeps veering off to the side of the road when I try to pedal it. It feels like it wants to tip over. I lean my body way over t...

_ItzbebebCZ_

Fast shipping

Hale Cook

Computer Display Problems

I was having problems with the computer display on my new Panda trike. MPH and the odometer were inaccurate and Pedal Assist 2 and 3 were not working. After explaining my problem to Perarro, I receiv...

Oswald

Great experience with the sale and…

Great experience with the sale and everything. The bike is amazing

Herbert

I feel confident on my S4

Fast free shipping, I feel like I got twice the bike for half of the price, I like the way it handles, the dual suspension really smooths the bumps and holes that are on any street, path or whatever,...

Kian B.

Super groovy!

Was packaged incredibley well. Super easy to assemble. Well made great design and it looks cool.

Élise

Good product

Good product. Good customer service

Giles Howard

Love the headlight and forks

Love the headlight and forks, would love to see heavy duty tires and wired in tail light.

Derick Turner

Fast

I ordered it on Sunday and was riding it Tuesday. The bike is fast and fun. I’m looking forward to some long excursions.

BL49

Seat is nonadjustable. Design flaw.

Nonajustable seat my only peeve. Design flaw. At 6'1" ht zip find it ergonomically uncomfortable in a nonadjustabls seat position.

Stacey N Corey Haira

Placed an order 17/2. It’s hasn’t been posted yet. The company fails to communicate. We have called

Placed an order 17/2. It’s hasn’t been posted yet. The company fails to communicate. We have called (0458658415) and texted, no responses. We have emailed a few times, nothing. Also enquired via webpa...

customer

Fast shipping

Mateo Mitanoski

Great key ignition for scarb I…

Great key ignition for scarb I recommend buying

Juliana Harris

Fast shipping and really good throttle

Melissa Harris

fast shipping

Roberto Papa

PlugnPlay have really good products and…

PlugnPlay have really good products and I’ve bought a key ignition and a surron throttle and both have shown up and both are really good quality and I will be continuing to buy accessories for my e-bi...

Kelton Kessee

If your handicap like me, this electric trike Bike is the bike that you need. I’m consistently usin

If your handicap like me, this electric trike Bike is the bike that you need. I’m consistently using the pedal assist because I’m handicap so I’m able to run little errands that I need to be handled...

Jeff

The Qronge people

The Qronge people, are amazing. Responsive, knowledgeable and patient. It was easy to do business and the 2 bikes have been great. I can't wait until spring!!!

Marilyn Birenbaum

I would definitely recommend buying from Qrange.

I am a &75.00 year old female that purchased a Mirage E-Bike from Qrange. The price was very good and the delivery was on-time. I had to assemble parts of the bike, and called their support line a few...

John Pearson

I really like this bike

I really like this bike! It was fairly easy to assemble which is saying something since I have no mechanical skills at all.Rides well with controls in easy reach; I have folded both bikes (I bought 2...

Gregory G Bojczuk

Product came well packaged

Product came well packaged. Assembly was very easy. Very happy with my purchase.

Adam Kolker

Haven’t ridden that much yet due to…

Haven’t ridden that much yet due to health reasons but the customer support is amazing

Di Linnell

I wanted to provide a great review of the Lekker e-bike, however my front wheel engine is failing. T

I wanted to provide a great review of the Lekker e-bike, however my front wheel engine is failing. The noise coming out is clunky and noisy. Almost spluttering and spitting. I take care of of my bike....

David Rankin

Problem solved

Update:My frustrations with service from LekkerHQ were addressed to a very satisfactory standard . I received a call from HQ and all issues have been resolved , I look forward to picking the bike up t...

John Blake

Great bike

Great bike, really good customer service. If you have a question they get right back to you. The reason for 4 stars is there is a bit of a quality control issue. Bike is great, components are solid, t...

Haiko van der Schaaf

Great help from the store fixing my new…

Great help from the store fixing my new saddle.

Stephen Wallace

minor issues

Box came damaged with minor scuff to front forks. Putting bike together was close but not exact to instructions and putting the front rack on was challenging and time consuming. Subsequent recent issu...

Erik Hornung

Great service and a great bike

Great service and a great bike. I'm really enjoying cycling on my new bike; can recommend it to everyone.