Mike Sturm

I purchased the Gravity eBullseye Monster Eagle Pro back in December, and honestly, this bike is ama

I purchased the Gravity eBullseye Monster Eagle Pro back in December, and honestly, this bike is amazing. I just finished a 10-mile ride in the snow today at the Stewart State Forest Buffer Zone in Or...

Marissa Smith

I’ve purchased multiple bikes from them…

I’ve purchased multiple bikes from them but my recent purchase of an eBike was the best one b/c it’s the most fun! Shipping was fairly quick and the assembly is not that bad as long as you watch the v...

Frank Clark

Avoid Bafang Products

Verified Purchaser of BikesDirect.Motobecane 29er Full Suspension MTBHAL eBoost M600 Bafang M600/28MPH Electric First, the Motobecane and SRAM are excellent. My bike was one of the first and there may...

Chadwick Brooks

DO NOT BUY FROM THIS COMPANY

I have never in my life heard of a ‘company’ to not have a contact number, i haven’t even had my bike a year and it’s already given up on me, i ask for a contact number numerous of times and was refus...

Vivian K.

Very fast customer service

My bike came in with a damaged component (otherwise was in good condition)…Larry from customer service had a tracking number for the replacement part within 10 minutes of me sending the email. Thanks...

Carol Anne M.

Larry at Bikes Direct is the best!!!

Larry at Bikes Direct is very responsive and has always helped me out though the years since purchasing my bike in 2018. My HAL eboost bike has been great ever since my purchasing it and I would not h...

Kim Petter Øverland

This is my first 1 star review. I have written several top reviews. I think I am fair, I have given

This is my first 1 star review. I have written several top reviews. I think I am fair, I have given LVR Cycles a chance to change the outcome of this. Its up to you to agree or disagree with me or the...

Lexi Reed

Very fast delivery!

Very fast delivery!Very happy to buying spare parts on your site 👍

Emmanuel Sanders

Exceptional Buying experience…

Exceptional Buying experience and international shipping was very fast. Order was filled and set to shipping in less than 24 hours.

Robin Walker

Worst shop ever

They sell things they say have in stock, but they don't actually have anything. After two weeks waiting at least they refunded the money. Never more. Terrible

skinnyboy313

Very good price and fast delervery.

Very good price and fast delervery.

Charlton

Almost 3 Weeks untill delivery

The part ordered was appearing as being in stock. So I ordered it with the expectation og being delivered within the advertised 2-5 business days.But it was not....I had to pull status information out...

Depally

The availability was very good and the communication was clear and helpful. Even in unexpected event

The availability was very good and the communication was clear and helpful. Even in unexpected events I felt the assurance and was able to resolve my issues way better. I really appreciate the associa...

hamed mohammed

Gk ecycle canvert kit best hy .or after sale service bahot achhi hy .gk ki poori team saporting hy .

Gk ecycle canvert kit best hy .or after sale service bahot achhi hy .gk ki poori team saporting hy .pawerfull moter best quality .mera experiance gk ke sath bahot achha raha.thanks to gk.

Cheryl

Overall excellent bicycle

Overall excellent bicycle. I suggest company should give a bit extra long seat post and head up stem as well as V break attachment option.

Basil Price

Your response towards customer is very…

Your response towards customer is very poor. Need to improve dealing with customer satisfaction.

Ingrid Reed

Bike was very good and the quality is…

Bike was very good and the quality is also good but still I have given four stars because I am bit unhappy that, company has no nation wide advertisements like other leading brands in India...I am str...

Ella Barnes

very poor quality bicycle (Pro plus…

very poor quality bicycle (Pro plus battery cycle). was sold a old model, within 1 month PAS sensor failed. now it is in Ludhiana and dont know the status.have requested to replace the bicycle but no...

supmagie48

Exceptional quality, fast delivery, and great packaging!

The quality is exceptional, the delivery was swift, and the packaging was excellent! We purchased three and plan to buy one more for a neighbor's child. It was very easy to assemble a few necessary pa...

ElGnomo

No Phone Number / Average Customer Service

I ordered something and had a question. I searched for a phone number and the company doesn't provide one. You can communicate via email; however, they say it could take up to 72 hours to respond to...

Ruby Morgan

HORRIBLE

HORRIBLE, HORRIBLE, HORRIBLE COMPANY!!!!!! Buy your bike anywhere else than here. My sister bought me a cruiser bike for my birthday. In less than a month and after only 4 rides, the tires blew out. I...

Howard Walker

Disappointing Return Policy That Penalizes Loyal Customers

I ordered two small items (about $50 total) directly from Retrospec’s site instead of Amazon, where the same items come with free Prime returns. I did this intentionally to support the brand directly...

Amber

Do yourself a favor and do not order…

Do yourself a favor and do not order from this company. My bike was sent to a wrong address, was told they were unable to stop the process after I called about not receiving a confirmation email. Orde...

customer

My husband bought a retrospec beach…

My husband bought a retrospec beach cruiser and would ride his bike by the beach a few times per week and within less than a year, the bike broke under the seat and in a few other places. He took it t...

Marta Gee

This is the 2nd bike I purchased from you. The first one was stolen. But I was so satisfied with eve

This is the 2nd bike I purchased from you. The first one was stolen. But I was so satisfied with everything that when I was able to replace my stolen bike I went directly to your site! I bought a chea...

S R

I absolutely love Actbest Bikes and products!!! I've received so' many compliments on my 2 Actbest 2

I absolutely love Actbest Bikes and products!!! I've received so' many compliments on my 2 Actbest 20" Fat Tire Adult Bikes that my family and friends have all ordered them from ACTBEST Too!.. The pri...

v chen

I’ve been riding the Actbest Speedy bike for a bit now and overall I’m pretty happy with it for the

I’ve been riding the Actbest Speedy bike for a bit now and overall I’m pretty happy with it for the price. It has good power, feels smooth when using pedal assist, and it’s comfortable enough for comm...

Martha Mackey

I’m giving Lina a 5 star rating because she has been so attentive with my return issue. I’m still wa

I’m giving Lina a 5 star rating because she has been so attentive with my return issue. I’m still waiting for my new white 3 wheel Trike to be shipped as promised. The experience with Lina’s kindness...

RM

Excellent experience with the service and product!

I bought the ranger and initially faced a slight issue with customer support. After discussing it with a supervisor, everything was resolved right away. I ride almost daily and receive numerous compli...

Cyrus Powell

Caution Regarding My Experience with an Ebike

I recently visited a bike shop for assistance with my ebike. The representative there shared that many customers have issues with a certain ebike company. He noted that I made a wise choice by not pur...

Ultan C.

Bike Delivered in Unsatisfactory Condition

The bike was delivered in a damaged box, and the basket had mould. While the company agreed to provide a replacement and responded quickly to emails, I was let down that they didn't offer any compensa...

Josie Baker

Excellent

Great, fast service with full details provided regarding delivery. I have a child’s and adult’s bike from this company and they are excellent quality and easy to assemble.

mateus_lima1363

Easy ordering process

Easy ordering process. Fast delivery. Product looks as advertised.

Don Harris

Great service

Delivery was excellent and in good time. Nice helmet to go with the bike. She hasn’t had it yet as her birthday is next week.

CC

Swift dispatch of the bike

Swift dispatch of the bike. We bought it for our Grandson and he loves it. Excellent light bike!

Lexi

Good bike

Good bike, my son loves it well fixed and easy to use.

Julien C.

Every good and advice on which bicycle…

Every good and advice on which bicycle would be best for my grandson and good price, thank you for help. Mike

GC

Fantastic service, no pressure.

I went to the store to buy a specific bike that was the wrong size for me. Aiden pointed this out to me and estimated a size medium. I was invited to look over a good range of bikes and chose to buy o...

Sanford Scott

SIMPLY THE BEST

Very simple and straight forward

tehdrex68

Extensive collection of top quality…

Extensive collection of top quality bikes across the whole range of disciplines. Bike I wanted was in stock , best price on line, and ready to pick up in 2hrs. The family who run the business are all...

XxSkyKilleursxX

Royal mail regrettably disroyed the…

Royal mail regrettably disroyed the packaging and the items inside, however buy a bike posted the items again as quickly as possible. Many thanks 👍

Jeffery Fisher

Simple and Honest

Unreal service. Had a problem with my bike mid-ride. Luckily Buy a Bike was open, called in, they patched up the problem free of charge to get me home. Had a good look around the shop too while I was...

Precious Cook

Disappointing experience with my tire order

I ordered two studded bicycle tires from the seller. Initially, everything seemed fine, and the seller responded to my inquiries. However, upon receiving the order, I noticed that one of the tires lac...

Palmer

I ordered a set of Funn works hubs and …

I ordered a set of Funn works hubs and stans crest wheels to save weight and I did not mind paying the extra money to get the lightest wheelset offered (1450g).When they arrived I checked the weight...

SC

Fantastic site for ordering wheels

Fantastic site for ordering wheels. You can custombuild your wheel online and order it and 3 days later it arrived i Denmark, sent from Germany and the price is also good.They even had some older part...

Vic5500

First time shopping - great experience

At first i was a little sceptic of ordering because of some negative reviews here, but i decided to take a risk, give them a chance and place an order because of tousands of articles and good prices t...

Curtis Parker

After two months waiting

After two months waiting, I finally did not get the wheel. I tried to talk to Actionsports.de but nothing. They do not answer. They answered my doubts before and until I paid. After that nothing

teptrisc313

Very bad store.

Rhonda

One of the Best Shops Around

Usually fast and free shipping. Prefer to order from them over other shops. Also super helpful via email. It’s nice to support a ride owned company that cares about their customers.

Damian Bell

This shop is the best

This shop is the best! Super helpful customer service, fair pricing, and no d&ckish bike shop attitude.

Freddy Sanders

Great globally accessible shop

Great globally accessible shop - picked up stuff I needed shipped to me in Australia, great range, great pricing.I also love the entire vibe of the team, including their podcasts and emails!

FuryGO96

Best online bike, and part retailer!

I have done business with this company for many years now. They are one of the leading online retailers for bike parts, equipment and information. Their podcast is very informational and their employe...

Merlin Taylor

Excellent experiences over the last three years

I have had excellent experience and service with WC over the past three years of ordering all manner of things. It was super great, for example, that they worked with my wife to cut down my Christmas...

Barry Patterson

These guys are phenomenal

These guys are phenomenal. I've been ordering parts, frames, and getting advice from them for years. It truly is a group of guys who are passionate about all things bikes. They are extremely knowledge...

Ashok Srinivasan

bought the Carbon Pro-1 (priced at $1,999 at the time). I opted for the version without the fingerpr

bought the Carbon Pro-1 (priced at $1,999 at the time). I opted for the version without the fingerprint scanner and Bluetooth extras—honestly, I prefer to keep unnecessary electronics out of my vehicl...

Walter Goodman

When I purchased the bike, I wasn't made aware that you need to keep a yearly $40.00 sim card paymen

When I purchased the bike, I wasn't made aware that you need to keep a yearly $40.00 sim card payment if you don't you lose the availabilty of the sim card forever. So no updates. And support can't...

Richard Erlich

Thanks to Stella and the folks at Urtopia Support. They cleared up my confusion about the battery c

Thanks to Stella and the folks at Urtopia Support. They cleared up my confusion about the battery charger without making me feel like a fool. I really appreciate both the kindness and help!

Fred Vinciguerra

I had an issueswith my seat and emailed customer service at Urtopia. Stella responded promptly and

I had an issueswith my seat and emailed customer service at Urtopia. Stella responded promptly and got my issue fixed quickly. I love my Urtopia bike and so far the Customer Service has been fantast...

Oswald P.

Great customer service and support

I have emailed with Annie several times since I purchased 2 bikes over a year ago. Annie has helped me with questions as well as promptly assisting with a broken spoke. We love our bikes and will be...

Ike Cook

Overall I like the bike

Overall I like the bike, hopefully it will stand the test of time. My big complaint is the unadjustable seat post.I think that is a major flaw and would hope that changes on future models.

Jessica Charles

I ordered a bike from Tredz which was too big, and initially the return process felt straightforward

I ordered a bike from Tredz which was too big, and initially the return process felt straightforward and well handled. Communication at the beginning was clear, and I felt reassured the issue would be...

John Hunt

Excellent service from Tredz as usual goods despatched quickly delivered well packaged and as descri

Excellent service from Tredz as usual goods despatched quickly delivered well packaged and as described. Unfortunately the same cannot be said for DHL. Delivered the package, left an expensive item on...

during the meanwhilst nick ree

Wanted a new gravel bike, smart trainer and a few other bits and pieces. Spoke to John there who wa

Wanted a new gravel bike, smart trainer and a few other bits and pieces. Spoke to John there who was super helpful, knowledgeable, professional and above all friendly. The bike is superb and as soon...

Tim Doubleday

Excellent customer service, when the panniers we ordered were missing a screw, James and the team at

Excellent customer service, when the panniers we ordered were missing a screw, James and the team at Treadz were quick to reach out to their distributor and a new one was delivered within a couple of...

Justas Cibulskas

Huge thanks to Ollie at Tredz! I had issues with my bike voucher at checkout, but Ollie sorted every

Huge thanks to Ollie at Tredz! I had issues with my bike voucher at checkout, but Ollie sorted everything out in minutes. He made it so easy and smooth to get my new Trek sorted. Amazing customer serv...

Miss D Graham

Have bought bikes from tredz before over the years and as this time, no issues, bike arrived in exce

Have bought bikes from tredz before over the years and as this time, no issues, bike arrived in excellent time with very little to do, just straighten the stem, pedals on and charge, was also a great...

bobob

Well made strong bags, I’ve converted my Brompton to electric and this bad is perfect for the 2kg ba

Well made strong bags, I’ve converted my Brompton to electric and this bad is perfect for the 2kg battery with slight modification to a inside lining it fits like a glove. The mounting is strong and e...

Rufus Long

Sizing Confusion Resolved with Great Support

I initially received the incorrect size because the product used Asian sizing, which wasn't clearly indicated on the website. This led to some confusion, as the jacket labeled 2XL fit more like a UK X...

Wilhelm Taylor

Versatile ratchet set.

This versatile ratchet set is of high quality. I haven't had a chance to use it yet, but it will stay in my bag until needed. It arrived in a slightly oversized zip case, which might be cumbersome to...

Cuthbert Walker

A promising design, but not compatible with my bike

While the seat mounted rear light is a clever concept, it didn't fit on my road bike due to my seat being positioned forward on the rails, leaving insufficient space for the light. I recommend others...

Melinda Butler

Disappointing light performance

I bought a front light that was excellent initially. Unfortunately, after just 10 uses, it abruptly stopped working, even though it showed it was charging. I attempted various troubleshooting methods...

Andrew Allan

Excellent Customer Service

Excellent Customer Service. I had a query about which size phones the top tube bag could take and got a really helpful answer. Ordered the bag and it does exactly what I needed it to do, at a great pr...

BB

This bicycle is absolutely fantastic!

This bicycle is absolutely fantastic! I purchased a model at a local shop in the city. Riding around is pure joy. The customer support is exceptional. It's stylish, fast, and convenient: I highly reco...

Roderick T.

Lack of support from the company

I purchased my bike last year after being assured it was 'better quality than others.' However, I’m not impressed so far. I've encountered unusual sounds, quality issues, and electrical faults, so I r...

Nelson Brooks

Convenient and fun

I use it in the city and can take someone along with me. It's convenient, and we really enjoy it.

Ormaggeden79

Solid bike

Solid bike, strong and durable, along with good customer service. One suggestion: please open a service center where we can clean and maintain the bikes. During winter and autumn, it rains a lot, and...

Celia Fisher

Stay away from this model

I'd like to share my experience with this electric bike, hoping it helps others make informed choices. The positives: Stylish design and decent range for daily use. The negatives: My experience has be...

Amadeus Coleman

Terrible experience

Terrible experience, completely unreliable as a company, just avoid at all costs. I purchased the bike, but when it was ready for pickup, the insurance company refused to insure it, despite placing th...

FS

2.5 stars

Ordered a number of items online. Bike locks, bike rack etc; unfortunately they called to say that none of the main items were in stock and that I ought to go straight to the shop and buy/order them f...

Parafoudre78

Do they ever carry any stock?

As other reviewers here - they don;t always have what they say to send online. I wouldn't bother - just go else where

Colman Reed

Very poor customer service

Purchased a bike then had to wait 5 weeks for it to arrive after being told it was in stock. When it did arrive the bike was not checked over and had then had to wait another week to get it sorted. No...

Alistair L.

Poor bicycle assembly

Purchased a bicycle and assembly was very poor. I found scratch marks on some of the components, bicycle frame was greasy, a crank arm has been dented while mounting pedals, not all bolts were tight e...

DB86

I love this shop

I love this shop. Always happy to help me when I have a crisis. Love supporting a local bike shop over the online monsters. 10% discount for members too.

Tyra Turner

First Time Purchase. Would Definitely Buy Again

Alpine Bikes Glasgow. Ordered a bike, they had it ready earlier than they initially said they would so managed to get it earlier than I thought I would. Noticed a minor problem with it after a couple...

Lars Andersen

Bondefangeri og dårlig service

For ca. to uger siden henvendte jeg mig til Time2bike for at få lappet forhjulet på min el-cykel. Det ville de gerne ordne, men derudover foreslog de mig, at få nye bremser(Shimano) på cyklen. Det sa...

BK

Har købt en cykel som gave

Har købt en cykel som gave. Den ansatte var utrolig høflig og sød men chefen af butikken var hele vejen igennem uhøflig. I dag da vi skal returnere returnere cyklen, da den er for lille, viser det sig...

Nicolai Pedersen

Fup med returnering.

Jeg købte en cykel med en ekstra lås under forudsætning af at den kunne returneres. Det skulle den desværre, da størrelsen var forkert. Her ville butikkens indehaver imidlertid ikke give det fulde bel...

GodService20

Værste service jeg nogensinde har været…

Værste service jeg nogensinde har været ude for! Ville aldrig anbefale nogen at handle her! De fortjener hver en dårlig anmeldelse de har fået og mere til!

Zara Webb

Superfin service

Alex

Fantastisk service

Fantastisk service, mekaniker sætter cyklen op ud fra hvordan han mener den er bedst til bruger og har lagt papirer ved ud fra treks foreskrifter. Cyklen var pakket rigtig fint ind ved levering. Alt i...

SH15

Cane Creek DB KITSUMA AIR shock

very good, came in a week from germany to slovakia

ES

Found the best price on the internet…

Found the best price on the internet here for my cane creek kitsuma shock.The shock was not in stock and I had to wait few weeks more than expected,but comunication was excelent.

Evan

Good communication and good as well as…

Good communication and good as well as fast logistics

Connor Anderson

Good communication and super fast…

Good communication and super fast delivery at the best price on the web. What more do you want?

corydo1540

Very fast delivery

Very fast delivery. Atypical parts was in stock. Super!

Malaya

Unreliable

Ordered and paid for a part that was in stock, three days later they send an email saying there is a 5-6 week delay. Attempting to get my money back.

ItsWhiTeGG_

Nothing wrong with the company or…

Nothing wrong with the company or customer service, however my product broke in half first week…

PA

These guys are the BEST ⭐⭐⭐⭐⭐

Great experience, competitive prices and customer service was super supportive, they even responded during weekends! I received my bike on time and I am beyond happy with my purchase!

Vincent Sanders

Tremendous followup

Tremendous followup, always available when called. Always portrayed that they wanted to help me. Thanks again!

Isaac Cook

The best experience

After doing extensive research on trykes and their companies, I chose the Meetone Pro, and Quality Quest Bikes. I was impressed with the quality of the bike and with Matt, owner who spoke on phone wit...

Vincent Price

Quality Quest Bike are the real deal

Quality Quest Bike are the real deal, i ordered an etrike for my wifes birthday and it was delivered on time. Customer service is the best, and the the bike is amazing. They are knowlegable on the bik...

Kirstin Ross

Answered all my questions in a timely…

Answered all my questions in a timely manner, processed and shipped my item on time and made my purchase very easy.

Jethro

Great product with outstanding support

A solid product (very bright, though not the most breathable for a cycling jacket, it's suitable for about 30 minutes, but I wouldn't use it longer) - however, the customer service was exceptional. Th...

Tamara

Fantastic gear for safety and style!

I own a jacket, gloves, scarf, hat, and backpack. I'm really fond of them! All the items are crafted well and of high quality, and they appear to be durable. I feel more secure when out in the dark, w...

Raife F.

Defective product with unhelpful support

I received a vest without any label or care instructions. After the first wash, the lining fell apart. When I contacted support, they were dismissive, stating their warranty only lasts three months an...

Alun Lewis

There was a problem with the delivery…

There was a problem with the delivery and customer support was very understanding and supportive until the problem was resolved.

Toni

Great products and quick delivery.

Great products and quick delivery.

Friend of Ted

Better than I thought it would be

Better than I thought it would be. Definitely be seen in the dark! Warm and waterproof too.

Tony Robinson

Sport and Leisure sent a different cassette to the one ordered on their website which does not match

Sport and Leisure sent a different cassette to the one ordered on their website which does not match the description of the one ordered and does not therefore fit into the bike hub with a screw thread...

Girindra R

Second time ordering from sports and leisure and they keep on delivering! Product was well packaged

Second time ordering from sports and leisure and they keep on delivering! Product was well packaged and really good quality. I was amazed that I could get photochromatic and polarise lenses for a very...

Mark Cuerton

Not much to say. I ordered my cycle bottom bracket set - it came quickly & the carrier delivered to

Not much to say. I ordered my cycle bottom bracket set - it came quickly & the carrier delivered to my requested safe place - I installed it, & it runs smoothly as expected. Perfect!!

Reg

Great products at a great price with…

Great products at a great price with prompt delivery

Ian low

Good stuff o

Casey

A helpful resource for us as a bike…

A helpful resource for us as a bike shop, often sourcing out-of-series items

Nicola Taylor

My go-to for restoring the bicycles' shine!

Whenever I want to restore the shine to the family's bicycles, these products are my preferred option. The customer service and support are always outstanding. A big thank you to the team!

Mario B.

Remarkable delivery speed and excellent packaging!

The delivery was remarkably fast, removing any waiting time. I truly value how my order was packaged; it was secure and carefully arranged. The service is exceptional, and I appreciate the attention t...

Fabrice Cancre

The packaging was sloppy

The packaging was sloppy. One nozzle was broken

Colin Mitchell

Great Company to buy an deal with

Great Company to buy from and deal with, Best of all it's UK based and let's be honest that's rare these days. Support them as they're at the top of there game. Cheers Colin.

Mr Andrew Dorrian

Excellent Black Friday deals

Don Martin

Quick response when I forgot to order…

Quick response when I forgot to order some items. I emailed or messaged them. Orders arrived quickly. Thanks.

Ashley Turner

Easy size selection and beautiful colors, top-notch quality.

The website simplifies finding the right size, showcasing beautiful colors and exceptional quality. Although I can't use the side windows of the hood because of my larger helmet, it still provides suf...

Maria Fisher

Honest bunch!

Honest enough to tell me I’d written a 5-star review on the wrong company!

Raleigh Anderson

Excellent service…

Gavin put aside the items I needed while I sorted the cycle to work and then posted them off next day delivery as soon as I got the voucher! Great service and products.

petitjacquet

lovely well made items

Caden A.

great cape

great cape, delivered promptly

Jaynie Long

Products from the highest shelf.

Shipping was extra quick. And the ponchos I bought for me and my son are wonderful. Vibrant colours and fine quality. I'm excited to buy their other products on the way.

Darvin Powell

Disappointing bike rental experience

I rented a bike through a rental platform and had a very disappointing experience. I paid €86 upfront (approximately €66 for the bike plus around €20 in platform and insurance fees). Shortly after pic...

Netty Cook

No service, no help, no bike

I made reservations for an e-bike in Vienna because I have a walkingproblem and need a bike to be mobile in a city. After 4 days still no confirmation. So I send an email to ask for help but no answe...

Autumn Sanders

Quick and fair resolution for booking error

I had an unfortunate situation with a bike rental I made through a rental platform — due to an error in the listed pick-up location, I ended up at the wrong shop and had to rent another bike last minu...

Ramona Morris

I love this site

I love this site, it’s easy and helps me pay for my cargo bike. The company has been super responsive and helpful anytime I’ve reached out.

Ivy Wilson

It was easy to find a great racing bike…

It was easy to find a great racing bike via Listnride. It was impossible to rent a comparable bike anywhere else in the region. Listnride saved my vacation. Renting via the platform was very easy. The...

Dexter H.

A trustworthy rental platform

This rental platform is reputable; I've used it twice to rent cargo bikes in the city. When I encountered an issue, the support team directed me to the CEO, who resolved it perfectly. A completely leg...

Stephen Zhang

I purchased an eBike M40 from their website. After spending half a day assembling the eBike, I encou

I purchased an eBike M40 from their website. After spending half a day assembling the eBike, I encountered quality issues with the headlight and horn not functioning. When I reached out for support, I...

Hodierna Harris

Experiencing some challenges with our scooter, but great support!

Our scooter is having some issues within the first year. We've had to replace the controller board, wheel motor, and accelerator controller. We hope to have our scooter operational again soon with the...

Jimmy Wright

Promising eBike with Room for Improvement

I believe the company is relatively new to the eBike market and has some areas to develop. While my experience hasn't been flawless, it hasn't been terrible either. I rate them 4 out of 5 because I di...

Susan Powers

IScooter is amazing and they give the…

IScooter is amazing and they give the best service and product

THE GUY

Amazing Scooter & Excellent Support!

Amazing Scooter & Excellent Support!I’ve had an incredible experience with iScooter. The build quality is solid, the ride is smooth, It’s fast, reliable, and perfect for commuting or just cruising aro...

Courtney Miller

If I could rate a zero

If I could rate a zero, I would -this is by far the worst company I’ve ever dealt with. It is a scam. Do not buy from them. I bought Scooter for my father who has difficulty walking -it worked for abo...

The Poodle Captain 🐾🛡️

Amazing "Tank": Huge Motor, Dual Batteries, and Secure Metal Fortress! "I am fascinated by my Bulldo

Amazing "Tank": Huge Motor, Dual Batteries, and Secure Metal Fortress! "I am fascinated by my Bulldog Pro; it's a true 'tank'! The huge motor and the dual-battery system are incredibly efficient, prov...

Cathy Crowley

Purchased 2 Boxer ST models. I think the bikes are great. I should have read the return policy bet

Purchased 2 Boxer ST models. I think the bikes are great. I should have read the return policy better. The bikes are too heavy and hard for older people to get on and off. I would like to return o...

Aiden Lamb

I got the beagle model and the bike Is amazing I utilize it for my daily commute to work and everywh

I got the beagle model and the bike Is amazing I utilize it for my daily commute to work and everywhere else I need to go in the city, living in Florida the bike holds up wonderfully to the weather as...

NT

Delivery Problems and Unsatisfactory Support

My husband ordered a bike on 12/8, expecting it by 12/15, but it never arrived. After many attempts to reach customer service, the representative sounded disheveled and unprofessional. She directed us...

Jeremy C.

I purchased the boxer

I purchased the boxer, and as far as the bike have had no issues. It's been a great bike. I bought it for hunting mostly. However, The rear rack I believe came with the gift package has not held up,...

customer

I have purchased 6 puck puppies bikes at our lake…

I have 6 puck puppy bikes at our lake house that I bought 2 at a time because they are so great. They are the most comfortable and powerful e bikes we have ever owned.

Arnold Smith

Outstanding Service

I received a set of wheels, but one rim arrived damaged. Returning the wheel was hassle-free (at their expense), they inspected it (confirmed the damage), and provided a solution. Exceptional service,...

Lester

Awesome service and the best price combo!

Recently order a 26" DT swiss 535 rear wheel. Initially, we had a hiccup, as in the I could see a deduction from my bank account towards the purchase but they could not see the transfer. But Alexander...

Becca Cooper

Ordering is a messy process

Ordering is a messy process. There are at least three websites that apparently share the same users. You get redirected from one to the other (.fr .com .de). French translations are bad. I got an orde...

mignonne5962

Excellent service

I was sorry to cancel my order. I have been refund by Taylor Wheels I would say immediately. Thanks for the quality of products and service !

Kenji

Very good service

Ramona Howard

Mitigated

Good quality wheels, good price, shipped quickly.Too bad that the shipping is not at the same level.My 300 euros wheel was delivered in a much too big box without any protection. It had to be banged a...

Evan

From the moment we pre ordered our…

From the moment we pre ordered our ‘pooch my ride’, we were updated on a regular basis. The product packaging and ease of installation is great. We had a minor hiccup with a wrong part but Andrew deal...

Lilly

Very happy so far.

Bike seat arrived in good time. Easy to set up on bike too. Just need to get my dog used to riding in the seat. Special treats have so far got her sitting in it when it's not mounted, and the next pha...

Wilhelm Baker

Brilliant all round!

For me, the mark of any great small business is keeping customers involved with a personal touch whilst providing a quality product. Pooch My Ride do all of this. I am so happy with my purchase! I’m s...

Maggie Brown

Great product, great communication

Great product and a very easy company to deal with. Andrew was very clear about the expected delivery date of the product. It's great to be one of the first in the country to get the Poochmyride seat.

MR

Great solution to our problem

Great communication from pre-sale to post-sale, product does what we have been looking for

Veronica Walker

Good communication

Really good communication and fast delivery