A Wills

Do not buy!! Customer service do not answer and they do not respond to emails. I have emailed about

Do not buy!! Customer service do not answer and they do not respond to emails. I have emailed about the faulty scooter they sent me over a week ago and still no response at all. Shocking. I will send...

Cody Morris

Exceeded all my expectations for the v6 skate board suprise is the battery life as it holds up a min

Exceeded all my expectations for the v6 skate board suprise is the battery life as it holds up a minimum of a hour perfectly assisting me in commuting down town and other local areas also assisting me...

Leanne Gibson

I brought a scooter on isinwheel and had a issue after 2 months I contacted the team and they solved

I brought a scooter on isinwheel and had a issue after 2 months I contacted the team and they solved this quickly and made sure I was happy with the outcome I am impressed with all and would deffo rec...

Mr J Riley

Well I am leaving this positive review due to being helped so much by isinwheel :) I bought there pr

Well I am leaving this positive review due to being helped so much by isinwheel :) I bought there product and due to illness and mobility issues the brand went to the end of there means to make sure I...

Mouaz abo kora

Great Company – Highly Recommended

I had a great experience with this company. The service was professional, smooth, and well-organized from start to finish. The team was friendly, responsive, and truly cared about delivering high-qual...

John Walsh

Fast and reliable service within 2 days…

Fast and reliable service within 2 days aftet sending the email a newpart was on route free of charge

Krishna mehandi art

I recently had the pleasure of using CYCLE, and I must say that my experience has been nothing short

I recently had the pleasure of using CYCLE, and I must say that my experience has been nothing short of exceptional. In a world where we are constantly looking for services that align with both conven...

Joey Smith

It was great experience and I want to…

It was great experience and I want to take more experience.

Willy

It was wonderful service provided by…

It was wonderful service provided by the staff in Koln Branch

DP

refund received after massive service failure — not recommended for professional use

the bike is simply not fit for full-time delivery work.actual riding speed is consistently 5 km/h lower than what the screen displays — which directly affects income when doing gig deliveries under ti...

Fern

⭐ 1 star

⭐ 1 star📍 Cycle.eco – deeply flawed product and zero accountability> i’m a professional courier. i’ve logged 57+ hours in june 2025 (so far) alone using their e-bike in graz.and in that time, cycle....

Christina Lewis

CYCLE - Just a con

I contacted support to formally request a partial refund / compensation for my first month’s rental, due to multiple serious issues:Two defective bikes were issued to me when I first came to collect....

LC52

Disappointed with the bike's performance and support

Purchased a bike in December 2024, advertised with a range of 80km. My son rides to school 8km one way, totaling 16km for a round trip. After one school trip, the battery is already at half. The suppo...

Heather Ross

pretty bike

The delivery of the bike was on time and it looks pretty. UPDATE: They have now scheduled an appointment for delivering a new bike and picking up the old bike and were very proactive and communicating...

Miranda Wright

Please don’t buy this bike

The bike is really not good. I’m not happy with this bike. Waste of money.

Alicia Hughes

We have a good experience with Rivena

We have a good experience with Rivena. I like the quality of the product, delivery was on time and packed to arrive safely. A child seat can easily be installed.

Austen Howard

Very well packaged but hard to setup

The bike was in top condition and certainly brand new. It was packaged throughly and safely. However there were no instructions for assembly and the suggested youtube videos did not have my brand so I...

Margo Sanders

Rivena Ultimate N7.

Model ordered Ultimate N7.Received it as promised, 2 days after the order was placed.My 17 year old son assembled the bike for me and it was not at all challenging to do, "he says".The frame is solid,...

Bart

Great experience with Swapfiets again! Everything was great as always. The staff were professional,

Great experience with Swapfiets again! Everything was great as always. The staff were professional, friendly, and very straightforward. They helped me quickly and made the whole process smooth and eas...

Irene Santamaría Fontalba

I’ve been using swapfiets already for 6 years! And I’m very happy. Good bikes, I feel more safe rega

I’ve been using swapfiets already for 6 years! And I’m very happy. Good bikes, I feel more safe regarding my bike being stolen and it’s súper easy to fix and swap my bike. Good Job!

Ran Kim

I got a new bike because the lock on my previous bike was broken, the employee didn’t even ask me if

I got a new bike because the lock on my previous bike was broken, the employee didn’t even ask me if the height of the saddle was okay and the handle was extremely low compared to the saddle, so i had...

Ionuț Mihai Elian Iana

This bike change my life

This bike change my life, it's awesome

Nicole Niehaus

The service is great

The service is great, really easy to get your bike checked. The bike they gave me is a little old

Halimah Ndagire

Bikes are affordable

The bike is really good but automatic monthly is a no for me

Jono Griffiths

I recently purchased an ex-display Ribble CGR E through the Cycle to Work scheme, and overall, I am

I recently purchased an ex-display Ribble CGR E through the Cycle to Work scheme, and overall, I am incredibly impressed with the experience. The Highlights: Seamless Process: Using the Cycle to Work...

Maurício Coelho

My experience with Ribble was beyond expectations. Before placing the order, I'd sent some technical

My experience with Ribble was beyond expectations. Before placing the order, I'd sent some technical and ordering questions and I received concise and accurate responses, much earlier than the advised...

Terra Nova

Ribble CGR E-Carbon X Di2 Gravel Bike. I went for Ribble as they were British, and buying local is i

Ribble CGR E-Carbon X Di2 Gravel Bike. I went for Ribble as they were British, and buying local is important with all the USA trade wars. As well as their quality, plus its greener. The staff spent l...

JOANNE PARRY

I’ve just purchased my dream bike. I’m really incredibly pleased with my bike. The service I have al

I’ve just purchased my dream bike. I’m really incredibly pleased with my bike. The service I have also received has been excellent.My bike ,I know has been thoroughly checked .Communication from the a...

Jane Davies

The staff at the Clitheroe showroom were incredibly helpful and made the experience of buying a bike

The staff at the Clitheroe showroom were incredibly helpful and made the experience of buying a bike stress free. Special mention to Quinn who looked after us throughout. Really looking forward to get...

Justine Cook

Outstanding support from the local representative

Outstanding support from the local representative. Extremely knowledgeable and eager to assist with everything. Provided clear explanations throughout the entire process. Thank you. Excited for both b...

Allan James

Guys at Fettle cardiff are very experienced, professional and exceptionally helpful. Got my new TPU

Guys at Fettle cardiff are very experienced, professional and exceptionally helpful. Got my new TPU tubes fitted with sealant and bike back to me in 2 hours yesterday, despite being busy. Worth being...

MH

No complaints at all

Easy online booking system. At the shop everything was explained to me. Work was done quickly and for a good price (I did make use of an offer on the service). Bike now rides really well and the issue...

Philip

Fine Fettle

Very good app, highly skilled staff and ethos of excellence.

Mrs Freeman

Efficient and good value-thank you!

Henry

Excellent service repairing and…

Excellent service repairing and replacing my brake pads.

Simon Anderson

Really great bike service

Really great bike service - couldn't have been better. Keep up the good work.

Adrian Potter

SCAMMED ME! My item was never delivered. They admit it was delivered somewhere else. I asked about 2

SCAMMED ME! My item was never delivered. They admit it was delivered somewhere else. I asked about 20 times for refund but they ignore all my emails. DO NOT TRUST THIS COMPANY

Evan

The customer service!

The customer service!I broke the prescription insert in a pair of cycling glasses (it came for free in the sunglasses/lenses pack which is unusual). I asked could I buy a new insert - they sent one t...

Grover R.

The Products ordered were of the…Hamburg Lock, 5-In-1 Bike Taillight (Bike Alarm Taillight with Turn

The Products ordered were of the standard I expected. I received very prompt and helpful responses to my emails from Nick (regarding tracking, address etc.).The overall customer service was brilliant...

Tsuy

These days when customer service can be…

These days when customer service can be lacking I was so impressed with Nick and the team at Luxebiking. I had some delivery issues ( my fault !!) and they still graciously sent me a replacement set o...

Howard Taylor

Recommended product and company

Received product quickly and prompt service from Nick. After a month or so, the stitching on one of the gloves opened up, advised Nick by email, received prompt and helpful responses from Nick, fault...

Colton Scott

Ordered two(2) Zynon head lights a…

Ordered two(2) Zynon head lights a couple of years ago. Recently one of them does not recharge any more. Sounds like a manufacturing defect either in the batteries or the charging electronics. I am ve...

Joris Claeys

I had ordered the previous year’s model, by mistake and Tom corrected my mistake in no time. Also qu

I had ordered the previous year’s model, by mistake and Tom corrected my mistake in no time. Also queries about frame size was answered promptly. I ordered a wheelset and frame Evolve Cima. The label...

Danny Smit

PandaPodium is great for delivering high-end Chinese bike parts. There’s no doubt about quality like

PandaPodium is great for delivering high-end Chinese bike parts. There’s no doubt about quality like with other Chinese selling platforms. Shipping is also clear. I bought a Bigrock Sohtea frameset an...

Stanley Terusaki

All of my transactions with Panda Podium have been very positive. I have purchased a Quick Pro AR:On

All of my transactions with Panda Podium have been very positive. I have purchased a Quick Pro AR:One frame set, CRW 50/60 and 40/45 wheelsets, two bar stems and a seat. The frame weighed in at 820 gr...

Cristian Di Angelo

Panda Podium deserve more than 5 Stars. I have purchased a few sets of CRW Wheels and recently a Qui

Panda Podium deserve more than 5 Stars. I have purchased a few sets of CRW Wheels and recently a Quick Pro Frameset. At every step, specifically Ava and Joe have gone above and beyond to make the expe...

Meng Ngai

I highly recommend Panda Podium for premium China-made cycling products. I have purchased several it

I highly recommend Panda Podium for premium China-made cycling products. I have purchased several items from them, including CRW wheels. The delivery was fast, and their communication and customer ser...

Axel España

As a first time customer on this website and a relatively young customer, with no responsibilities a

As a first time customer on this website and a relatively young customer, with no responsibilities and trying to find cheap but reliable and authentic components, I'd say that panda podium is a really...

SM18

Eccellenti

Ho ordinato una Mtb cube slt 625. Arrivata perfettamente imballata in appena un giorno dall'ordine. Pagamento effettuato con carta di credito senza alcun problema. Anche chiamando al negozio rispondon...

Leonardo Fontana

No Cube? Ahi ahi

Possiedo due ebike una Cube l'altra Giant, ora non mi dilungo sulle qualità tecniche di una o dell'altra. Alcuni mesi or sono rompo il cambio shimano xt della cube, mi reco pertanto in officina, che p...

Antonio Rossi

Molto soddisfatto.

Molto soddisfatto, ho trovato il personale sempre disponibile e gentile.Ho acquistato una Cube e-bike è arrivata con un mese di ritardo ma sono stati molto professionali al momento della consegna.Cons...

Gianni Ferri

Premetto che vivo a Roma e ho acquistato una CUBE dalla Valtellina

Dal 2016 ad oggi ho acquistato 3 MTB tutte CUBE da vari rivenditori.Sabato 28 gennaio ho acquistato la mia 4° MTB una CUBE Reaction Hybrid da CUBE STORE VALTELLINA tramite il loro sito e-commerce molt...

Enrico Esposito

Estremamente soddisfatto!!

Ho acquistato una gravel Nuroad presso il Cube Store Valtellina: ottima la comunicazione, sia via email sia telefonicamente, personale disponibile e addirittura premuroso nei consigli. Un problema cau...

Salvatore Mancini

Acquisto online

Competenti, veloci, disponibili e con un buon assortimento di prodotti

Milo Brown

I dropped in to the Harrogate store as…

I dropped in to the Harrogate store as I had an issue with one of my mountain bike cleats. I asked their advice and the very helpful person behind the counter not only sorted the problem, but also gav...

Cecil R.

Great customer support

Great customer support and always helpful when I pop in to ask questions or need parts. They are always happy to provide advice and help you source your new bike or accessories.

IC

Just purchase a new Trek Domane 5 AL

Just purchase a new Trek Domane 5 AL, called in on bank holiday Monday and got great advice from Ian and the Scottish lad ( soz didn't catch your name) made sure I got the right size and searched high...

Alvaritogamer7716

Friendly

Knowledgeable, thoughtful and friendly. A good cycling shop. I've never had any problem with them.

Adel Carter

Great all round service

Bought a new Orbea Electric road bike on the very helpful advice of the staff in Skipton who guided me through all the options. They really have an indepth knowledge of all things bike and I am very h...

Tom402

Philip B @ the Otley store was superb…

Philip B @ the Otley store was superb when I went to pick up my new Trek Domane SL5. He spent proper time educating me on the bike and sizing the saddle. He also had great tips on tyre pressure, maint...

Lorena Walker

Terrible experience with my order

I never received the bike and I'm now struggling to get my money back. I would never purchase anything from this company again. I had to dispute the charge with my bank just to attempt to recover my f...

Brielle

Do not purchase from this company again.

Today is 03/05/21. I recently ordered a bike package and was told I needed to swap it for another because the original wouldn’t arrive for 6 weeks. I opted for the replacement package for my race. As...

AR

If I could give zero stars, I would...

If I could give zero stars, I absolutely would. Purchasing from this company feels like throwing money away. Their customer service is incredibly rude and unhelpful. I bought two pocket bikes for near...

vicente1221

Fantastic customer support!

I have seen many negative reviews about this company, but my experience was fantastic. I ordered two dirt bikes, and my card was charged. A day later, I realized I didn't want the bikes since my kids...

Sandra Turner

Extremely poor customer support.

I purchased a pocket bike on 2/27/23 for a birthday gift needed by 3/18. Their website claims delivery takes about 5 days. Now, 17 days later, I still have no product. It seems the shipping service lo...

Leonora

The tires are dangerously thin and fall apart...

The tires are extremely thin and came apart at the seams. I cannot recommend this product; it's unsafe for children and should be reported. Within less than 5 hours of use, they fell apart while my 6-...

Oliver Sterland

Very fast delivery, but considering this was 'branded' Shimano brake pads, was surprised by absence

Very fast delivery, but considering this was 'branded' Shimano brake pads, was surprised by absence of original packaging - felt unsure whether these were generic or not.

Bubby H.

Misleading product representation and unexpected delivery costs

The delivery isn't free, and I ordered a gear shifter. The image displayed one type of product, but the name referred to a different one. This was quite misleading, and I also had to cover the return...

Sarah Smith

Generally positive experience, but there are a few concerns with the bike I received.

Overall positive, but I encountered a few issues with the bike I received. The main concern has been addressed promptly. The other issues are relatively minor and shouldn't pose a major problem unless...

Margie H.

Exceptional prices and service, highly recommended

Exceptional prices, next-day dispatch, and tracked delivery as promised. Saved £35 compared to a well-known competitor. Happy to support smaller businesses over large chains, especially since they off...

Adam Stiff

Excellent service

Always kept upto date with progress on my bike, called me first before doing any required work to make sure I was happy with everything. Good friendly service as always

Patrick Rogers

Happy customer

Very good products delivered swiftly and efficiently. Excellent after-sales information and service when needed.

Sonya

While the overall experience was great, I still have yet to ride my bike. I received it on 4/7. Watc

While the overall experience was great, I still have yet to ride my bike. I received it on 4/7. Watched the “first ride” video, connected 3 little wires, charged to battery and NOTHING! Called on 4/9...

Dorothy Meyer

I love my bike I had a slight problem when I requested a new color screen they wanted an accident re

I love my bike I had a slight problem when I requested a new color screen they wanted an accident report pictures form all angles and serial number fill out all kind of papers where I got it on and on...

Tammy Orozco

This is a late review, but I wanted to recognize Conrad, Jordan, Kurtis, and Sterling. All 4 have pl

This is a late review, but I wanted to recognize Conrad, Jordan, Kurtis, and Sterling. All 4 have played a big part in our customer service experience on 2 separate occasions. We went in for a minor b...

Marguerite Mason

I have only had my bike for a few weeks but I have found it to be of very high quality, well made, a

I have only had my bike for a few weeks but I have found it to be of very high quality, well made, and everything as advertised. I have had 2 total knee replacements and really enjoy riding instead of...

Eric Hill

I ordered two bikes the xp4 750 models and received one of the bikes with a rear flat tire. I calle

I ordered two bikes the xp4 750 models and received one of the bikes with a rear flat tire. I called customer service who informed me they would send replacement tube and I was responsible for replac...

Rhonda Quillian

PROS:I love the trike for the most part. It has many great features and it is easy to learn to ride.

PROS:I love the trike for the most part. It has many great features and it is easy to learn to ride. Controls are well designed and I like that the seat is not completely above pedals but a little ba...

Felicart72

Incorrect product details and poor support

The item on the website claimed it was compatible with my bike model, but it did not fit at all. They charged me for return shipping and later changed the website to exclude my bike model. Despite con...

Charly A.

Received incorrect plastic kit

I received the wrong plastic kit, which made returning it a significant hassle.

Montgomery C.

Positive ordering experience from the UK

The website is user-friendly and appears to be a British company, though they are actually based in Spain. I was initially worried about potential duty and VAT charges, but since I had already ordered...

CrasPL

Delivery took much longer than promised

What was supposed to be 5-7 days for delivery turned into 4 weeks. When the package finally arrived, some items were missing. I couldn't reach them by phone, and there was no response to my emails. It...

Beverly

Misleading price match guarantee

I submitted a price match guarantee request with two competitors offering the same item for less, but the company responded saying they didn't want to match because those sellers might not be profitin...

Paula Morgan

Received the wrong shirt size

I ordered a shirt in XXL, but it arrived as a medium. It was incorrectly labeled by the manufacturer, and the customer service of the company is very poor. They can't provide a replacement and won't i...

Jamie Newman

Generally happy with the bike, with the size, power of motor and folding design, plus the boost butt

Generally happy with the bike, with the size, power of motor and folding design, plus the boost button which is fantastic for getting away at the lights and when approaching sudden gradient changes. D...

Paula Turner

A fantastic ebike and would highly…

A fantastic ebike and would highly recommend. Fantastic customer service with additional orders for accessories and cannot fault anything

Kristy Anderson

Great bike

Great bike, but it would be greater if the bike could be lighter and breaks works smoothly and not jumpy.

Joey Morris

Wow this bike is something special

Wow this bike is something special. Everyone comments how cool it looks and wants to have a go on it. My wife rides it now and loves it so much, she just zooms off while me and the kids try to keep up...

CP21

Good communication

Good communication , prompt delivery (wrong size helmet but easily corrected) and a fun bike!!

Kailey C.

We absolutely love our orange MiRider…

We absolutely love our orange MiRider bikes. A taking point whenever we go out on them. The company are incredibly supportive, immediate response to " how do we charge battery, without taking out of b...

Alan Gupwell

I ordered some gloves they were too small (my fault) I returned them and they contacted me to say th

I ordered some gloves they were too small (my fault) I returned them and they contacted me to say they were out of stock would I like to wait or get a refund. They refunded me straight away no fuss g...

Emma

Great service

Used this company twice now after having never heard of them previously. Excellent selection, fair pricing and very quick delivery. Would use again and recommend.

Praise where it's due

Awesome, pricing, service and little surprise :-)

I've oredered from these guys a few times and the service is amazing. Great price, range and service. 10/10The reason for the unprompted review was because I ordered a dropper post from them and I go...

Chloe Kinsella

Appalling customer service

Appalling customer service. I paid for priority delivery but Leisure Lakes Bikes did not even come clise to dispatching within the 2 days they promised in their email. Once they claimed they had dispa...

Derek Melrose

speedy service

highly recommended

Emma

Although we ended up returning trousers…

Although we ended up returning trousers as they were too small, I was very happy with customer service and communication

Kelli Carson

Bought an expensive helmet for my boyfriend and it was too small so I sent it back for an exchange.

Bought an expensive helmet for my boyfriend and it was too small so I sent it back for an exchange. It took the company over two months to tell me they didn’t have it in stock, after countless emails...

Rowland Patterson

Very poor Crash warranty outside USA

Very poor Crash warranty outside USA. Purchased new Giro Spherical Helmet, unfortunately crashed after one week from purchase. Crash replacement in Australia (Distributor Shepperd Cycles) is only a 40...

DamonCZ

BEWARE OF GIRO.com Ordered item from giro..

Ordered item from giro..When it arrived bag had a sharp cut and no sign of contents.For the next 3 days sent numerous emails to them with no reply, I also phoned about 4 times per day with the phone r...

Eileen W.

Awful customer service

I made an order on 24th November. It has not arrived or even been dispatched as far as I can make out. I have emailed Customer services 5+ times and finally received a one line response after I follow...

Risa Turner

Ordered a new helmet on the 12th…

Ordered a new helmet on the 12th December that I still have not received! Chased customer services multiple times with emails. Useless response ‘we will look into it’ then no follow up! Now having to...

HumbertoX52

Purchased the Giro Essence

Purchased the Giro Essence, the fit is good, the shied let’s snow and air in, eyes hurt from watering which causes nose to RUN all day, can only wear this on sunny days with no wind. Uncommon here at...

md ashraful

Scam Alert‼️🚫 About 4–5 months ago, I purchased a subscription from "Wheeling" and I had been using

Scam Alert‼️🚫 About 4–5 months ago, I purchased a subscription from "Wheeling" and I had been using it regularly since then. I received two batteries with the bike. One of the batteries was in fairl...

Damien Coleman

Insufficient/very bad customer service

During my rent of 3 months it happend twice that batteries of lights of my e-bike ran out of batterie (I never understood why the company did not chose light connected to a dynamo). On both incidents...

Dustin Butler

Poor condition bicycle, unable to deliver requested model

Several days after confirming my order, I was contacted by a Wheeling representative to inform me that the bicycle I requested was not available after all and if I wanted to rent one of their other mo...

Dexter Patterson

Amazing concept with good value for money

Amazing concept with good value for money! Really great and fast service from the staff as well when I needed it.

Chandler Taylor

Best service experienced

Easy to rent a cycle at a very reasonable price. And the service person was so nice. Had a great experience as a customer.

Maggie C.

Extremely disappointing experience

Extremely disappointing experience – I do not recommend Wheeling. Would love to give 0 stars!I subscribed to Wheeling late April, received my bike first May 6 and cancelled within the legal 14-day EU...

Jeff Penman

I bought the DCB XCR frame for my daughter, we chose purple chameleon and pretty impressed with the

I bought the DCB XCR frame for my daughter, we chose purple chameleon and pretty impressed with the build quality and no issues fitting all the parts. Just waiting for warm weather to take it on its m...

TL4

Great service and Response but unreliable delivery

I purchased a carbon mountain bike frame and a 29" mountain bike carbon wheelset. The frame arrived on time. The wheels were another story. They never arrived. I was forced to call the credit card...

Karlee Adams

Cautiously optimistic

Lots of back and forth with shipping but received product as described. Will test wheelset shortly.

Liliana J.

Buyer beware!

May 2, 2022I inquired about ordering an XCR 29 "Epic" boost frame in the "colorshift green" color and XL size. Ty replies, "Yes that one is available in green color shift! You can put that in the chec...

FOSSILE34537

DON’T BUY FROM THIS COMPANY

Paid for express postage and it still took a month for the carbon frame to arrive. I ordered a hardtail and noticed a small crack in the seat tube/top tube which I documented and sent to “Ty” (the CEO...

Zelfe88

Delivery took 4 months longer!

Delivery took almost 4 months longer than expected. (Originally scheduled for 28 Dec 2022, actually delivered 20 April 2022). I purchased a painted frame but got an unpainted one and was not refunded...

mr_camaronJr12

Long-Time Customer with Rising Costs

Having been a customer for around seven years, I found the initial cost reasonable, but it has now become too high. The return fee for the bike is now £35, which feels excessive after paying monthly f...

Jonny Price

We had an issue with overpayment and…

We had an issue with overpayment and Katie sorted it straight away. She was very helpful, friendly and efficient. Katie had to look into the issue but did so and responded almost immediately which rea...

Jackie B.

Best system for growing bikers

I've been with the bike club for years - and my son has loved riding as a result. Instead of buying a cheaper bike because we knew he would outgrow it soon enough, he's been able to enjoy great qualit...

LA

Prompt and useful customer support from…

Prompt and useful customer support from Lucy C

Hester Patterson

Always helpful

Always helpful, the chat is super easy to use for any concerns. All my three kids have been using their service for 5 years now!! Lucy today was super helpful 👍🏼 can't imagine using anyone else for...

Christi Howard

Finn was very helpful and bike club is…

Finn was very helpful and bike club is great thanks.

Garrett Brown

Experience was great. Bike came in quickly, an exactly as advertised! It was quick and easy to assem

Experience was great. Bike came in quickly, an exactly as advertised! It was quick and easy to assemble. My son LOVES it!! We had 2 cracked pieces during shipping, and customer service has been quick...

Dr Paulo Mazini

Bike is good. My son love it. But if something came broken, the process of having a new part not wor

Bike is good. My son love it. But if something came broken, the process of having a new part not worth it. So many emails and links that takes you to nowhere. They will make you feel stupid.

Elle

Good quality bike

These bikes are great value for money, I bought 2 of the bikes, one for me and one for a friend. I did have an issue with my bike which the company have now resolved and they have also offered me comp...

BF

Great for the money - okay on replacement parts

I may have given Eskute 5 stars when I first bought my Polluno online, and rightfully so on sale at £899. But 17 months later, my battery just stopped working. The bike and battery were always well ca...

patogames7_PvP

I Bought Eskute Nettuno pro mistake

I Bought Eskute Nettuno pro , what a mistake did not work from moment it arrived yet again like many the battery was dead as a dodo. When reported they wanted me to run test for them and send pictures...

Brody Hughes

Good bikes, terrible service

The quality of the bikes is great for the price and as long as they work for you then this is great. The problems, however, are the times when everything doesn't work and you need to have support invo...

Adolf Brooks

Carlos did a great job!

Carlos is a very helpful guy who wanted to be absolutely sure the bike was in tip-top shape. My bike ended up being a challenge and he spent far more time than he charged me for to make sure he figur...

Marissa B.

Great sales and service!

Great sales and service - really nice people who stand behind their products.

Phillipps Anderson

CSM is an amazing company to use

CSM is an amazing company to use. You get honest and upfront service. The owner went out of his way to ensure we had the best costumer service. Personally coming to pick up the bike and allowing us to...

Minnie Patterson

Great service

Great service. Carlos went above and beyond to get us ebikes that met our needs. When there was a delay in shipping and a problem with one bike as delivered, he insisted that we receive a new bike whe...

NC92

Carlos was helpful and very…

Carlos was helpful and very professional.

Steve Brown

Everything was as promised !

Everything was as promised !All questions were answered !Every concern was met !Best price I could find !

RubisYT22

Outstanding Service and Fitting Guidance

Outstanding service! I ordered cycling boots in size 43 after providing my foot measurements. The next day, I received a call suggesting I try size 44 instead. The boots arrived promptly and fit perfe...

JR99

Very reactive and friendly company

Very reactive and friendly company and they sell Lake shoes, brilliant. Packaging, delivery, timing and communication was all perfect. As a small family business use them if you can. Ride safely peopl...

ET

Great service as usual and well.happy…

Great service as usual and well.happy with the insoles.

Alicia Reed

Great service and great bike box

Great service and great bike box. Will shop here again for sure. Thank you so much!

Joy Wade

Fast and Pleasant transaction

Clinton Morris

Good customer service

My purchase arrived within the advertised timeframe. Which is unusual for Royal Mail. It’s normally outside the 48Tracked by about, well an additional 48hrs.Unfortunately, the item, a pair of Lake win...

cooper pannier

They care. It’s as simple as that. I love my e-bike and after a year and countless hours of riding,

They care. It’s as simple as that. I love my e-bike and after a year and countless hours of riding, just put on the hydraulic brakes and some expensive tires and it rides like a dream. It’s so awesome...

Enrique Rivera

I bought the X1 (purple and white) for my wife, as a Christmas/birthday present. She's been hinting

I bought the X1 (purple and white) for my wife, as a Christmas/birthday present. She's been hinting at wanting one since we rented a pair while on vacation. Bottom line, she absolutely loves it! And s...

Cristian Rodriguez

I have had my X1 for 2 years now and I love this thing. Gets me to where I need to go. I have done m

I have had my X1 for 2 years now and I love this thing. Gets me to where I need to go. I have done minor maintenance and it's still pushing me around. Glad I purchased this bike. My only issue with my...

Daniel Mankini Damonte

Although I experienced initial problems with both of my grandkids bikes, I was able to correct them

Although I experienced initial problems with both of my grandkids bikes, I was able to correct them with the great help & support of their Service Dept. The bikes are great and have had no problem...

Luc Regler

I’ve had close to 0 issues with macfox, they nail fast shipping, great customer service/support and

I’ve had close to 0 issues with macfox, they nail fast shipping, great customer service/support and great looking bikes; street legal, super fun, easy to mod, and great for tricks. unbeatable prices a...

clockwork

It was a pleasure working with Jayce and the Macfox team. We've been collaborating for almost 2 year

It was a pleasure working with Jayce and the Macfox team. We've been collaborating for almost 2 years now and they have been the best partners when creating content and keeping me updated in the newes...

Arturo Moran

While I rarely post negative reviews, the lack of support from this company has been unacceptable. M

While I rarely post negative reviews, the lack of support from this company has been unacceptable. My Tyson Heybike arrived without functional brakes, posing a serious safety risk. Despite contacting...

Robert Chamberlain

Just received my new Hey bike Mars 3.0! Very impressed with the ease of putting it together the qual

Just received my new Hey bike Mars 3.0! Very impressed with the ease of putting it together the quality of the product itself and the Customer Service that I’ve already received prior to even getting...

Morris Ullom

⚠️ BUYER BEWARE – DO NOT PURCHASE FROM HEYBIKE ⚠️ I purchased a Heybike Villain for my son’s birthd

⚠️ BUYER BEWARE – DO NOT PURCHASE FROM HEYBIKE ⚠️ I purchased a Heybike Villain for my son’s birthday, and the experience has been nothing short of a nightmare. The bike arrived in a severely damage...

James Albright

HEYBIKE is like family. They really take care of there customers , the customer services and support

HEYBIKE is like family. They really take care of there customers , the customer services and support teams are phenomenal. I really use my HEYBIKE RANGER s 750w every day on a 16 mile commute and its...

Adolf Kelly

Fast delivery and straightforward setup instructions.

Everything arrived promptly, and the setup instructions were user-friendly. The bike lives up to all the claims made. Many of the criticisms I've encountered regarding the model appear to be unwarrant...

MA

Fantastic Purchase Experience with the Bike

I ordered the horizon on Black Friday and received the bike a couple of weeks later. It's an excellent bike, and we selected it for its size as the largest foldable option for our RVing needs. The cus...

Antonia B.

Exceptional service with quick delivery

Exceptional service with the right part arriving within 48 hours after a long wait of 3 months for a prior supplier to notify us they could no longer provide it. Our bikes, which cost a considerable a...

Brian Stainer

Just my second time buying from…

Just my second time buying from bankrupt bike parts. I like the service I'm receiving.

stephen Brockway

The items I ordered were as described…

The items I ordered were as described the only thing I would suggest is to include the extra small bits like threaded connections which would be required to go with what I ordered to save having to pl...

Marcus Bennett

Items as described and arrived quickly…

Items as described and arrived quickly mb

MR D EVELEIGH

Quality rim

Quality rim at a budget price. Quick delivery

christopher kelly

quick delivery quality wheel will be…

quick delivery quality wheel will be back