CA62

Initial doubts, yet a positive outcome

After placing my order, I encountered some negative reviews that made me hesitant. I reached out to the company three times about my order, and I received responses each time. I ordered a large T-shir...

Sebastian W.

No customer service

Made an order and realized I clicked the wrong size. Contacted them immediately and they didn't respond until days later after they had shipped item.

Bayard Barnes

I finally received an email that the…

I finally received an email that the shirt I ordered was shipping from "CHINA". If I knew that ahead of time I would not have ordered it at all. I thought I was helping a local (USA) based company. So...

Elisha Howard

Don’t order from here

Placed the order on December 4th. Two weeks after I sent an email for an update and they sent tracking showing the items were coming from China. Had I known that I would have never ordered from them...

PH35

BUYER BEWARE!!!

Vendor claims they ship from US and with 3-5 or 7-15 business days, depending on which ad you read - not true! Product comes from China and had I known, I would not have ordered. It took over a month...

Selena Adams

Great customer service....

I'm not sure why everyone is saying the negative things, but i have had nothing but great things with this company. I ordered 2 shirts from them, they are great quality shirts, although they do run a...

Angela 3676

Absolutely love this company. Clothes are beautifully made and high quality, Returns are easily don

Absolutely love this company. Clothes are beautifully made and high quality, Returns are easily done and refunds are quick. On the very rare occasion something has gone awry with a return customer se...

ELAINE

Beautiful designs and sometimes beautiful fabrics. Watch out for the “polyester creep.” I’m tall and

Beautiful designs and sometimes beautiful fabrics. Watch out for the “polyester creep.” I’m tall and have trouble with ME+EM trouser length—sometimes it’s fine, sometimes they’re too short. Please off...

Customer

I used try before you buy for the first time and what an excellent idea. I was unsure of dress size

I used try before you buy for the first time and what an excellent idea. I was unsure of dress sizes and so ordered multiple sizes, returning what I didn’t need without being charged. No need too wai...

Clare Hardwick

My second time in the Kings Road store and Giselle recognised me from my first visit which was a lov

My second time in the Kings Road store and Giselle recognised me from my first visit which was a lovely welcome. Nothing was too much trouble either - storing my shopping and over night bag so that I...

Dana Adams

My items never arrived. There were stuck at an airport for over a week. The customer rep told me she

My items never arrived. There were stuck at an airport for over a week. The customer rep told me she would investigate and I should have by the following Monday or should would issue a refund or send...

Sat Gosal

Love the clothes especially the trousers they fit perfectly. Wing at Selfridges is amazing so helpfu

Love the clothes especially the trousers they fit perfectly. Wing at Selfridges is amazing so helpful with advising what looked good on me and she was spot on!

Mac Long

Was Told Online Inventory Isn't Accurate - By a Customer Care Rep!

Ordered a pair of shoes, waited 12 days with no update on the order and hadn't received the shoes. I contacted customer service only to find out they didn't have the shoes I ordered and paid for. I wa...

Abby Long

Beware the "gift card"

I purchased running shoes with the promotion, "pay full price, get a $20 gift card to use later". When the e-mail with the "gift card" came there was no visible indication of an expiration date. Sin...

Butch

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Makes shopping there very efficient when you need to make a quick stop in.

Pearl Clark

Kim at Boulder Running Company was exceptional.

Kim at Boulder Running Company was great! She was friendly, knowledgeable and never did anything to cause me to feel less than deserving of being in the store. I LOVE the Hokas she helped me decide on...

Colleen F.

Great Customer Service

Knowledgeable and friendly staff. Great customer service. Good selection of merchandise.

Jonathan

I loved the in store experience when I…

I loved the in store experience when I bought my shoes but your website it awful!

anguigui34

Small Sizes and Frustrating Returns

I usually wear a standard size XL/14-16. I ordered two XL dresses, but they were at least 3" too small to zip up. When I tried to return one, I was told the return was denied because it looked worn. I...

AkaniarKun

Horrendous Customer Service

The customer service is absolutely horrendous! Their refund policy is a joke! If they had responded promptly, I might have exchanged for a different dress. Instead, they held onto my money and only re...

Elliot Adams

Dishonest Business Practices

This company is not honest at all! They took my money and won’t fully refund me. It has been the worst customer service experience I’ve ever had!

Marie Baker

Unacceptable Return Policy

I ordered a dress, and it was way too large for a small size. After trying it on, I returned it and requested an exchange, but they claimed it was unreturnable in the condition I sent it. I hadn’t eve...

Wallace Wright

Poor Quality for High Price

The dress I received was very poorly made and cost $150! That’s unbelievable. I was just looking for a dress for a wedding, and it felt like a parachute. Not everyone has endless funds to spend on low...

PeanutsMen

Difficult to Contact Customer Support

It is nearly impossible to get in touch with anyone! There’s no phone number available, making it feel like they are hiding. They only offer credit for returns, but you cannot use your return code.

Adrienne B

We've been happy customers for years. I started with a subscription for my husband for the ball hamm

We've been happy customers for years. I started with a subscription for my husband for the ball hammocks. Fun prints and comfortable material. Now that his undie drawer is jam packed (like his hammoc...

Chris Shinn

In the years that I've had my underwear subscription I've only had one issue and that just came up w

In the years that I've had my underwear subscription I've only had one issue and that just came up with USPS losing my monthly underwear in February. They took care of it and are reshipping it out li...

Mary Gentry

My husband loves the underwear! It’s so soft and he only buys them now. I got him a subscription for

My husband loves the underwear! It’s so soft and he only buys them now. I got him a subscription for Christmas. This month I missed the email to pick out his pattern and it picked one he already had....

Jennifer Goetz

Terrible Customer Service! My boyfriend and I were going to a fancy polo match and wanted to get th

Terrible Customer Service! My boyfriend and I were going to a fancy polo match and wanted to get the matching suit and dress. After trying for two days to place the $230 order, we contacted Shinesty...

Mason Couffer

The shinesty team are without a doubt the best customer service I have ever experienced! I forgot to

The shinesty team are without a doubt the best customer service I have ever experienced! I forgot to change my address and didn't receive last months shipment. They were so kind to reship last months...

David Hoj

love the look love the feel love the package presentation wife loves that too she loves showing me o

love the look love the feel love the package presentation wife loves that too she loves showing me off in my Shinesty's wish more was offered in subscription

Nathan Powell

Ordered a tracksuit which was shown as delivered over a week ago and still not turnt up. Emailed n9n

Ordered a tracksuit which was shown as delivered over a week ago and still not turnt up. Emailed n9ne and they said they are waiting for courier details and not heard anything back. Taken my money wit...

David Dunsdon

Really good quality clothing, fit has been true to size on everything that I have bought from N9NE f

Really good quality clothing, fit has been true to size on everything that I have bought from N9NE from shorts, to jumpers, trousers and T shirts. Prices are starting to creep up a bit now though and...

Mrs B

Quick next day delivery

Quick next day delivery. Tracksuit as expected. I would recommend.

Craig Jones

Joke of a company

Joke of a company. Ordered 22nd September to date (13th October) no delivery. 4 emails sent, no response. Plus also used the contact us on the website. And guess what. No response. I have now put this...

Almaz Cleary

Return not received

A tracksuit was ordered for my sons 16th Birthday. Paid for on the 20th October. When it came he wasn't keen on the colour returned requesting an exchange for the black colour same tracksuit same size...

Derek Burnside

AVOID AVOID AVOID

Usual stuff here.....shoddy goods....no email reply when trying to contact them.14 day return policy....pay for return yourself....Do not buy from this company. As long as a "quick buck" is made they...

Cathy Sanders

Of all the websites I looked at for the product I wanted, this one seemed the best bet, and I am so

Of all the websites I looked at for the product I wanted, this one seemed the best bet, and I am so glad I chose BBS. They had great shipping rates compared to the others. My order came through in les...

Sharlene Baker

I live in Argentina and i received my…

I live in Argentina and i received my order fast and in perfect condition I love it !!!!Thanks

Petula Ross

Great offers and products

Great offers and products, hard to find anywhere else such a various apparels. Excellent quality.

BL

Trustful site , I got my money back

It has been a long time waiting to get my order and unfortunately I never did but I got my money back. It seems there was an issue with post services since there was 2 times delivery attempt according...

raphaelduval88

Order arrived as expected

Order arrived as expected - thank you

Jet

Quality swimwear

Quality swimwear, no problems so far, ordered about 3 or 4 times already. I missed a shipment and was sent again with no additional costs.

Pauline F.

Problèmes d'information lors de la livraison

Cette critique est négative car lors de la préparation de la commande, ils ne fournissent pas les informations nécessaires pour la livraison, ce qui vous oblige à contacter vous-même le livreur. Le co...

Sam B.

Mostly happy with their products

Mostly happy with their products. The only problem is that the size charts on their website don't match at all with the actual sizes of the items. You can send back the items (usually oversized), but...

Cheryl Johnson

Forget Online shop

Online shopReturns made impossible They need to see how Amazon do it So many bad reviews understandable

Tammy R.

i recently buy item for my kids and i…

i recently buy item for my kids and i return some of it until now also 3 weeks they never return my money back i will never ever gonna buy online c and a they are thief.. beware i will warn other peop...

SR

Awful experience

A month and still no order to come to my place. I can't request a refund and they have not replied to my email, sent a week ago.Simply do NOT order, do NOT support this obnoxious company! Let them clo...

MadKoinkoin

Poor poor poor

As many have said, the customer service for this company is appalling. Returned item 3 weeks ago and still have had no payment. They do not return your emails. Extremely poor company.

Sarah Warburton

I ordered a dress from this website for a specific event. I read the T&Cs and delivery information p

I ordered a dress from this website for a specific event. I read the T&Cs and delivery information prior to ordering to make sure It would arrive in time for the event. The website states the orde...

Theresa Swan

The delay in receiving this Emilia Cape was the worst I've ever experienced. The company Anne Louise

The delay in receiving this Emilia Cape was the worst I've ever experienced. The company Anne Louise Boutique does not have very good customer service. I returned an item Emilia Cape on the 2nd of Ja...

Ralphie Butler

Delivery took too long, and I missed the occasion!

It took 6 weeks for the item to arrive, and by the time it did, the reason I purchased it had already passed! I requested a refund on December 29, 2025, and as of January 13, I haven't received any up...

Brooks

Frustrating Experience with Unreliable Service

I regret falling for this. I ordered a Christmas gift and never received it. After two weeks, I contacted the support team, who assured me it was on the way. This happened multiple times, and they kep...

David Van Gestel

Absolutely terrible experience with…

Absolutely terrible experience with this company be aware. Still waiting for a refund on my order that never arrived. Very quick to take my money but won’t reply to numerous emails that I’ve been send...

jenny Banks

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!I wish that I read the reviews of others ordering before I made an order ... this company clearly have no intention of sending ordered goods just taking money. I made a...

cari catze

Best decision on buying new jeans was trusting the matcha girls. Honestly i never had jeans that fi

Best decision on buying new jeans was trusting the matcha girls. Honestly i never had jeans that fits so perfectly and look gorgeous!! I think we girls more or less have all the same issue..finding j...

Gwendolyn C.

I’m super disappointed to be honest

I’m super disappointed to be honest. The fabric is thin and low quality…you can only wear them for a couple of hours before they loose their shape….I’m petit so it’s not like I’m stretching them out o...

Bettina B.

LOVE THEM!!

Matcha Jeans is such a cute shop! It’s a small and cozy show room with the loveliest staff. Unlike other stores where employees seem annoyed to assist you, at Matcha, I felt super welcomed. Their sele...

Cheryl Smith

A perfection !!!

In 25 years of existence this is the first time that jeans fit me so well, it’s perfection. I don’t regret my purchase and plan to build a small collection of jeans from your brand 😍

Henry Ross

Best jeans for tall girls

I thought I'd been duped by an ad on Instagram, but I was surprised when I received the package. My dream jeans in a pouch. The size, the fit, the quality 💅 you nailed it. I'm going back for another...

Jorge G.

Jeans that perfectly match your body

Amplia disponibilidad de tallas, atención personalizada, jeans que se adaptan perfectamente al cuerpo

Marcellus Horatio

The blanket arrived in a timely fashion and was so soft that my little one felt like he was wrapped

The blanket arrived in a timely fashion and was so soft that my little one felt like he was wrapped in a cloud. Super cozy and well done. We will be telling our friends about this one.

Ethan Nguyen

Beautiful personalized blanket

Beautiful personalized blanket, perfect as a baptism present.

evan wigton

Overall experience

I ordered some baby clothes and custom blanket for my friends newborn. The service was awesome and the shipping time was a lot shorter than I expected. My buddy told me him and his wife absolutely lov...

Dominic Amorosa

Customer service is top notch

Customer service is top notch. Selection of goods is extensive & impressive.

Ryan Benenati

Heavenly Coziness. So soft!

If there was 6 stars rating system I would give 7. This blanket is the softest thing on earth. Baby fell asleep 20 minutes into movie night encased in heavenly coziness.

Heidi Follendorf

The blankets are so soft I wish I could…

The blankets are so soft I wish I could wrap myself in one. Customer service was too notch.

Jared Bell

Negative reviews are a warning.

The negative feedback from various buyers has been a real eye-opener. Many have called this seller a scam, and I’m left wondering how they’re still allowed to operate online. Sellers like this need to...

Alison Johnson

Wish I read this before purchasing

Wish I read this before purchasing They are a scam Took my money and never sent good Always the same excuse

Hubert Howard

DO NOT purchase anything from this…

DO NOT purchase anything from this company. They would not allow me to return an item ( despite a clear return policy on their website). They offered $4.00 in compensation. I should have trusted m...

MH

Don’t touch these guys

Don’t touch these guys. They took my money then denied they had received Anything. I’m out of pocket will try to contact PayPal But don’t hold out to much hope.

Felix A.

Product is NOT what is Advertised

Product is NOT what is Advertised, Supposed to be Waterproof, tag on pants say 100% Nylon, water flows right through,Asked for return and refund getting jerked around and offering me 3 dollars for my...

DocYooki34

They dont even deserve one star

They dont even deserve one star! The product received is no what was described or shown in their adverts - the 'tactical' trousers are very poor quality made from some cheap fabric. I could have sewn...

Meredith

Unacceptable order experience

I placed an order for shoes for my son for Christmas 2025, confirming details through email with a representative in November. However, I never received the shoes or a tracking number. Attempts to rea...

Holly Kelly

Quality shoes

I thought this site might have been a scam but I was wrong. I got some Jordan 4s and they are actually quality. They look in person just how they look on the site and the sizes seem to match up perfec...

Silverlinn

When the shoes arrived

When the shoes arrived, they looked just like the pictures online. I was a bit concerned about the fit, but they fit perfectly. I've worn them a couple of times now, and they're pretty comfortable. Di...

JW

The quality is same as shown

The quality is same as shown. They're definitely doing something right, though I'd love to see even more variety in the future.

Bud Morris

They sent me 7.5 instead of 8.5

They sent me 7.5 instead of 8.5. I sent them the pair back and it took a while to reach and get the right size back. I am happy with the quality but my experience was ruined because it took almost a m...

Norm W.

I have had the worst experience ever…

I have had the worst experience ever they sent me shoes that said it was 47,5 when I compared it to my other shoes the same size they where way smaller so I texted them asking what to do and I have no...

Denzel Fisher

Impressive Service and Quality!

They are truly impressive! I ordered a dress in the wrong size and reached out to them before it shipped, and they adjusted the size for me within an hour. When it arrived and didn’t fit, I started an...

Margaret

I will not be buying any more dresses from this company anymore

I will not be buying any more dresses from this company anymore. I guess it must be my poor figure but this dress was a big disappointment with the fit, Instead, I will buy from dresswoo.com.

_DracKar_

Bad experience. I will never order anything else from…

I will never order anything else from this company. I had a bad experience when I tried to return a dress that did not fit,

Belinda Turner

Highly Recommend This Store!

I highly recommend this store! I came here looking for a dress that was sold out everywhere in my size. Before purchasing, the site informed me it was on backorder, which was fine since my event is no...

Hunter Brown

Consistent Quality and Service!

I have been shopping with this service since 2010, and I’ve never been let down. The gowns match what is shown on the website perfectly. They are incredibly accommodating and helpful. I ordered on a M...

Mallory T.

Fast Delivery and Very Happy!

My dress arrived within the three days I paid for, and I am extremely happy with it. I would love to share a picture but I'm not sure how. I absolutely loved it and would definitely order from them ag...

Larry

Etxeondo garments are simply among the highest quality cycling garments one may acquire. Comfortable

Etxeondo garments are simply among the highest quality cycling garments one may acquire. Comfortable to don. Comfortable during sustained, consecutive hours of riding. Gorgeous fabrics. Aesthetically...

Adam Marino

Todo perfecto i rapido

Todo perfecto i rapidoTop levelGraciasDavid

Hugo

What a superb service!

What a superb service!I searched a jersey for my loved pro cycling team, found this page, but the jersey was out of stock. After some days I got a message that my target is already available, and I co...

Paula Price

Love buying from Etxeondo!!!

TacosOldelPaso30

Great product

Great product. I love the Ukai badera. I own 5 of these and they are the most comfortable for me. Your delivery service to Segovia is great also.

Emma Blanchard

Very good product and good design.

Laura Elizabeth

I ordered socks for my 18 month old daughter and they were good quality. Managed to get them on sale

I ordered socks for my 18 month old daughter and they were good quality. Managed to get them on sale as usually they are quite expensive from this brand. They are well made and the delivery was fast....

Arliss Price

An excellent option for kids' apparel

This brand provides a fantastic range of styles and designs for children and infants. The clothing quality is superb, and the prices are very reasonable.

Jeannie B

Great purchase

The winter jacket I bought for my grandson is really good quality and bought at a great price in the sale. I'm more than pleased with my purchase and the swift delivery.

lorraine crawford

Ponchos for my Grandaughters

I have purchased from Kite previously and was very satisfied with the quality and durability of the clothes for my grandaughters. The ponchos I have recently purchased of is for a trip away, I anti...

Clara Lewis,

I love Kite clothing

I love Kite clothing. The quality of the fabric and the clothing is beautiful. The organic cotton is soft and wears and washes very well. The sizing is generous and I just love the patterns and ranges...

Mr A Crawford

Nice dress

Nice dress. Good website. Easy to order. Efficient delivery

Gary Morgan

Delivery Issues and Poor Communication

I ordered trainers for my daughter for Christmas on November 8th, but they have not been delivered. The tracking information has not updated since November 28th. I have reached out multiple times and...

Myron

Lucktrainers had a great selection of…

Lucktrainers had a great selection of trainers in my size, which is usually hard to find. Ordered this trainers, and they were delivered within 5 days. The fit is perfect, and the quality is exactly w...

Michele Cooper

Bought a pair of Trainer

Bought a pair of Trainer, and while the trainers themselves are perfect, the delivery took three days instead of the advertised two. Not a huge issue, but I was hopping for them sooner. Apart from tha...

Ana Wright

Very easy to use website gave me a…

Very easy to use website gave me a great experience, fast delivery. Will recommend to friends

Horatio Reed

Lucktrainers had a great collection of…

Lucktrainers had a great collection of trainers in my size, which is usually hard to find. The fit is perfect, and the quality is exactly what I expected

Eunice L

Scammer

Scammer , pls be very careful before you place any order

JM

Order placed on September 24th has yet to arrive.

I placed an order on September 24th that still hasn't arrived. The tracking seemed to stop in October, and when I followed up, I was informed that a new item would be sent (I assumed it was lost in tr...

Julianne Howard

I'm quite pleased with this purchase

I'm quite pleased with this purchase. The pocket watch has a neat design with a touch of vintage charm. It was a bargain considering its quality. The Christmas lights strings were a delightful bonus....

GB74

Bought an amazing gift

Bought an amazing gift, lasts through parties and gatherings with its timeless charm and festive joyous glow.

Margo Brown

Really enjoyed the design and quality

Really enjoyed the design and quality, even though it took weeks to arrive. Priced well but packaging couldve been sturdier. Improved shipping speed would enhance the experience considerably.

GobblesMiaz19

I had purchased True Powerful Bluetooth…

I had purchased True Powerful Bluetooth 5.4 Open Ear Earbuds, IPX5 WaterproofBlack. I received my order over a month and when I received them they were not what was advertised what I got was a plastic...

Teddy

Super stylish and reliable timepiece

Super stylish and reliable timepiece, adds charm and precision to any occasion.

dj cue

⭐ 1 Star – Extremely Disappointed with Baltini I had a terrible experience with Baltini. I purchase

⭐ 1 Star – Extremely Disappointed with Baltini I had a terrible experience with Baltini. I purchased designer shoes expecting them to arrive brand new, as advertised. Instead, they arrived used, dir...

이정한

My order shipping status has not been updated since more than a week ago. It has been 2 days since

My order shipping status has not been updated since more than a week ago. It has been 2 days since I raised the issue to Baltini but no one has helped. I can't get in touch with any of Baltini custo...

Clarissa Wright

Disappointed with Unexpected Charges

I purchased a bag for my partner over Christmas, which is wonderful and arrived very quickly. However, I noticed that my account has been charged a recurring $79 (AUD) fee each month since then (two c...

TB11

I found the product I wanted at a good…

I found the product I wanted at a good price and it was delivered internationally in a timely manner. Also, constant updates were sent to keep me informed. Very good customer service

Dylan

Great delivery loved my new shoes 😊

Lorena Patterson

Easy to read size charts

Easy to read size charts, fast shipping

Liz Marquez

Regarding: Customer Services on this phone number, 0333 038 3438 Great service! The lady who I spok

Regarding: Customer Services on this phone number, 0333 038 3438 Great service! The lady who I spoke with me kindly stayed throughout the call whilst I looked for my wrongly delivered order by Royal...

Gargi Pathak

Visited Boux Avenue’s store for the first time and absolutely loved their satin robe. Absolutely wei

Visited Boux Avenue’s store for the first time and absolutely loved their satin robe. Absolutely weightless, powder pink and soft to touch. Amazing fabric and flow! So good had to get myself a satin...

Tia Doherty

Made an appointment in store for a fitting! It was honestly amazing!! The lady brought everything sh

Made an appointment in store for a fitting! It was honestly amazing!! The lady brought everything she thought I would like into the dressing room for me to try on. I felt so confident and comfortable!...

Ruhena Begum

The quality of the pyjamas are absolutely terrible, I have only worn my pjs for one night and the th

The quality of the pyjamas are absolutely terrible, I have only worn my pjs for one night and the thread from the seam has started to come of, also the thread form the fabric has come of. Poor quality...

Steph

The item I ordered was to big, all I wanted to do was exchange for a small a size. Same bra etc but

The item I ordered was to big, all I wanted to do was exchange for a small a size. Same bra etc but because I used klarna can’t do a simple exchange in store. Lot more hassle than it’s worth. Won’t be...

Robbie S.

Found through an Instagram ad and thrilled with my buys!

I discovered the service through an Instagram ad and decided to purchase some pyjamas along with two bralettes. I am extremely satisfied with what I received. The pyjamas are stunning, featuring cuffe...

Bruce Elliott

There is nothing good that I can say about Bonobos. I purchased 2 of their everyday oxford cloth shi

There is nothing good that I can say about Bonobos. I purchased 2 of their everyday oxford cloth shirts which were misrepresented in their descriptions on the website. The shirts were not traditional...

RW

If you are even thinking for one minute…

If you are even thinking for one minute to order from this company, run like the wind. I will acknowledge that the quality is fair enough. That is the place it all ends! Customer care is nonexistent...

astro13

I have made several orders over the…

I have made several orders over the past 2+ years. Best off-the-rack sizing options for causal work pants and khakis that I have found anywhere. As a not- so-tall guy, being able to get a variety of t...

Julien

Sleeves are very long even with cuffs…

Sleeves are very long even with cuffs turned up. Light summer shirt

Jacqui F.

These shirts are high quality cloth…

These shirts are high quality cloth with ironing necessary.

Rhett

Racist towards employees

Their clothes are fine, they come in extended sizes which in my opinion they should do more of. I am a true medium and often I am buying XL or 2x to get my size which means the true xl-2x are low on o...

Jason Ottilo

They sale junk and don’t refund you. Buyer beware. Do not buy from this company. They talk about vet

They sale junk and don’t refund you. Buyer beware. Do not buy from this company. They talk about veterans and US but all the stuff is made in outside U.S. The shoes fall apart in 6 months and if they...

Bruno Bell

Order Delays and Poor Customer Support

I am still waiting for my order and have yet to receive any communication from customer service. The shipping fees are outrageous, and they add an additional charge for “order protection” on top of th...

CA

Quality has significantly dropped over the years

I have been buying joggers from the company for several years, but the quality has taken a noticeable downturn. My latest pair was barely 8 months old before it started to disintegrate and changed col...

Loretta B.

I just recieved my order

I just recieved my order. Great customer service, and the bras I received fit well and are very soft and comfortable. The pricing is reasonable and I'm very excited that I'm able to purchase through a...

Laurie J.

Terrible customer service

Terrible customer service! Sent incorrect items, took ages to reply and acknowledge then when they finally did they couldn’t rectify the issue appropriately. Would not recommend

Dana Lewis

Seam on my pants failed

Seam on my pants failed. Shipped me new pair. Awesome, fast customer service.

Hieu Nguyen

Sadly it's as bad as other reviews have described. I ordered two items on the 5 of December 2025.

Sadly it's as bad as other reviews have described. I ordered two items on the 5 of December 2025. FAQ says it can take up to 12 weeks for international orders (I'm from Europe). I received a FedEx c...

Doreen Clark

Extremely disappointed with delivery times

The service is terrible when it comes to timely delivery, even with priority shipping. I will never order from them again. If I could give a lower rating, I would, and their customer support is nonexi...

Sutton W.

They never fulfill their promises

They never fulfill their promises! Game for PS4 omori ?? Still waiting!!!

Abner Rogers

Unresponsive Company, Awful Shipping

I placed an order with them and paid for the expedited shipping so that I would have it in time for a gift. The expedited shipping was a "guarantee" to arrive by a certain date. Well, the date rolled...

EC30

Amazing looking merch, but is it worth it?

I've ordered around $300 worth of Omori merch at this point and shipping times are a hit or miss, sometimes they arrive on time or a bit late. The merch is pretty good but considering the price and sh...

SJ

good!

seeing the reviews on here anbd on other sites made me a bit nervous after having already ordered my omori merch. i was, however delightfully surprised at how quickly and high quality the orders came....

Sharon Brown

Spam company ordered a jumper in January. Emailed initially responded reassuring it take up to 13 da

Spam company ordered a jumper in January. Emailed initially responded reassuring it take up to 13 days still no sign request money back heard nothing. Website is gone not registered to companies house...

Dannii Freeman

You have to chase and chase for them even to send your order they lie about lost parcels they lie ab

You have to chase and chase for them even to send your order they lie about lost parcels they lie about orders being sent you have to email atleast 4 times daily for weeks for then to even send out an...

Ivaylo

Very low quality items

Very low quality items, sended from China

Dora

Low qualuty

Low qualuty, completely different from the description and the photo on the website, shipped from China. Wasted moneny.

Malcolm Thurgood

All these -london web sites are a scam

All these -london web sites are a scam, no information for returns and inferior quality made in China

Suetroll

This company is a scam

This company is a scam . The goods are rubbish and when needing to return them it has to go to China even though the Company says London. So it’s not worth the effort. Beware.

Landon

Disappointing experience with support despite their assurances.

Disappointing experience with customer support despite their assurances. When opting for next day delivery and the service fails to deliver (or even attempt!), you are told they will investigate and g...

Jenny

Purchase from you before.

Purchase from you before.Good quality product true to size

Susan Page

I had to return an item and the process…

I had to return an item and the process was very efficient.

MARK PALLETT

GREAT SUPPORT!!!! IS ALL!!!!

AS EX FORCES PERSON I KNOW THE SCORE AS TO WHAT GOES ON THE SQAUDS @ THE FRONT DEPEND ON THE TYPE OF SUPPORT YOU SEEM TO BE GIVING SUPPORT IS ALL A UNIT CAN'T WORK WITHOUT IT SO KEEP IT UP. I DON'T G...

Raf

Excellent product quality

Excellent product quality, very fast shipping. Very professional and friendly email contact.

Arthur Howard

Outstanding service

Outstanding service.

Sam Pelham

What a great experience.... staff were so informative. Perhaps the cleanest store ive visited. I wil

What a great experience.... staff were so informative. Perhaps the cleanest store ive visited. I will certainly be back again and again. Sevenoaks.

Helena Powell

The staff were absolutely wonderful during my visit.

The staff were absolutely wonderful during my visit. I had a truly enjoyable time shopping at the store. Despite the pre-Christmas rush, the employees were incredibly helpful. They provided size recom...

Stevie

Fantastic Experience with Support

I really appreciate the clothing available at this store. When I encountered an issue, the manager at the location was incredibly supportive. The zipper on the jacket I purchased for my young grandson...

_lMrFlashl_

Great experience at the local store!

During my recent visit to the local store, I found myself a bit lost as a new grandfather unsure of what to purchase. However, the cheerful and helpful staff provided me with excellent assistance and...

Richard

Visited the market Harbour store…

Visited the market Harbour store recently to purchase a gift for a newborn, the store had a wide variety and Kate was extremely helpful giving advice on what would be best to buy.

Magdalena

Exellent and very friendly staff

Exellent and very friendly staff. Shopping there is always a pleasure

Adrian Dumitru Tarara

I received a size L blouse with only the label, it is actually XXL, I don't understand, I returned i

I received a size L blouse with only the label, it is actually XXL, I don't understand, I returned it and we'll see, I ordered another one in size L, the application notified XXL, given that other ite...

Anna

I requested moneyoox transfer two weeks ago. Their terms and conditions state that requests are proc

I requested moneyoox transfer two weeks ago. Their terms and conditions state that requests are processed within 48 hours. Two weeks have passed and my request still not processed. Their customer serv...

Iryna Matskevich

Shopping with YOOX truly feels like discovering a curated luxury archive. The selection is exception

Shopping with YOOX truly feels like discovering a curated luxury archive. The selection is exceptional — a perfect mix of timeless designer pieces and unique finds you don’t see everywhere. Everythin...

James G

Be very careful purchasing from yoox as if you need to return your item they will attempt to get awa

Be very careful purchasing from yoox as if you need to return your item they will attempt to get away with not refunding your money. I have had to start a paypal dispute to get my money back. After 10...

Elena Nt

I am very satisfied with my experience shopping at YOOX. Every order I've placed arrives right on ti

I am very satisfied with my experience shopping at YOOX. Every order I've placed arrives right on time and the quality is always perfect. The entire process, from browsing to checkout and delivery, is...

Алексей Семёнов

Heading: Package lost, support is completely ignoring me! Review: Order 1902YFE7D26206. My package (

Heading: Package lost, support is completely ignoring me! Review: Order 1902YFE7D26206. My package (tracking EE466377408IT) was shipped on Feb 23 and has been stuck in Milan without any updates since...

Joyce Yam

The jacket was sent to me without any box or plastic bag wrapped. It was just put inside the postage

The jacket was sent to me without any box or plastic bag wrapped. It was just put inside the postage paper bag. The weather has been so rainy and I doubted the paper bag itself was waterproof. When I...

Courtney Russo

Awful customer service. I bought a brand new jacket and the zipper fell off about 3 months later. I

Awful customer service. I bought a brand new jacket and the zipper fell off about 3 months later. I spoke with someone and submitted all of the necessary info and then nothing. No reply to my email wi...

Lena

I am beyond disappointed with The North Face. I purchased the "Back-to-Berkeley III Leather WP" boot

I am beyond disappointed with The North Face. I purchased the "Back-to-Berkeley III Leather WP" boots, which leaked from the get go of use—despite being advertised as waterproof. As AI-generated revi...

Ned The Rooster

Bought these boots in 2024. I live in Toronto and the winters could be unpredictable. I rarely wore

Bought these boots in 2024. I live in Toronto and the winters could be unpredictable. I rarely wore them for the first winter. Maybe I wore them twice. There were issues with the laces catching on the...

Celia Powell

If there were an option for 0 stars

If there were an option for 0 stars, I would pick that. North Face have swindled me out of £170. They sold me a faulty jacket in February. When a customer raises a complaint, North Face arrange a cour...

Francie

I will never order online again

I will never order online again! I ordered 3 times this year and always have some kind of issue! Today I got my package and they messed up again. Customer service is not helpful at all! I spent my tim...

FK

Frustrating warranty return experience

I returned my boots to the company for a warranty issue, but after a month, I still haven't received any updates or my boots back. There’s no direct contact number for that department, and my emails h...

Joelle

Defective shoes and poor customer service

I bought a pair of shoes for $225. After testing them for 20 minutes indoors, I had no issues. However, when I tried them on synthetic turf, I developed a sore spot on my right foot after just 10 minu...

Lenny Carter

Mixed experience with walking boots

I purchased a $200 walking boot that was comfortable, but I noticed a floppy sound in the left boot. After returning them and providing explanations and pictures, it took a while to get them back. Onc...

Louella Adams

Received multiple defective hiking boots

I received three pairs of defective hiking boots with low-quality foam under the sole, which broke down unexpectedly. The adhesive sole is also defective. The company claims they wore out from not bei...

ToOonZ

High price but low quality

These boots are really expensive but poorly made. The insole started peeling off after less than 3 months. I asked about it on their site, and although they reached out for a picture, they never repli...

Thaddeus

Great customer service and quality products

I have a pair of hiking boots... Sorry, don't know the model... along with several other brands. These boots are by far the most comfortable and fit the best. I have a narrow heel and high arch, and I...

Courtney Smith

I ordered a hoodie that turned out to be too big, but Ruby from Bound Apparel was an absolute pleasu

I ordered a hoodie that turned out to be too big, but Ruby from Bound Apparel was an absolute pleasure to deal with. Her quick responses and professionalism made the whole process really easy. I opted...

Joseph Whyles

Love these clothes. Such good quality. It’s my birthday weekend and I ordered new items a week ago a

Love these clothes. Such good quality. It’s my birthday weekend and I ordered new items a week ago and was concerned they wouldn’t arrive in time. I emailed Jack in customer service and he chased for...

Salma Wilson

Exceptional support when my order was misplaced

My order got lost during shipping, so I reached out to the company, and a representative named Ruby quickly stepped in to help. She sent out a replacement order that arrived with priority shipping jus...

Finn Barnes

I bought my set during black Friday

I bought my set during black Friday, normally I'm very anxious over trying different gym brands I've a fuller bust and didn't think the tops would fit/compliment my shape. They quality is fantastic an...

Chloe Flores

Amazing quality 👏🏻

Kay

My go to brand for leggings

My go to brand for leggings! 10/10