Bodhiboompje థ

ENGLISH We have been renting a central heating boiler from Eneco for about 10 years, but our experi

ENGLISH We have been renting a central heating boiler from Eneco for about 10 years, but our experience has been very poor, especially in the past year. Over the years there were multiple issues wit...

Maxmaxounet99

ENECO refused to maintain my boiler after many years.

I had a maintenance contract of my boiler. Last time the technician came 2 hours earlier than the agreed time, that was confirmed by ENECO email just the day before, so he did not find anyone at home....

Corina Smith

Invoiced wrong high amounts taken from our account! DON'T CHOOSE THIS COMPANY!

It's more than 3 months that we keep receiving incorrect invoices with wrong and very high amounts!!After I talked with the customer service I had to make an overview my self and send it via email wit...

Randall B.

Do not go there.

Do not go there.This took a whole day to create an account. After creation, the representative tells me that , as opposed to what he told me 5 minutes before accepting the contract, there will be a wa...

Agus7ina

They should land in court, if somebody have similar case contact me!!!

This customer service is a joke, I need it a new contract to have electricity and gas unlocked after last tenant, so I called Eneco and after making one contract I called next day to find out why i di...

Adriana

Do not go there...

How this company is still operating is beyond me. Their staff is rude, deceitful, unhelpful, they hang up randomly… the list goes on. Very unskilled, seems like they pick up random people off the stre...

Neal Allen

No return call as advise by Jane in complaints. Very bad service & overcharge recieved had to place

No return call as advise by Jane in complaints. Very bad service & overcharge recieved had to place direct debit on hold until a representative actually do their job and call me back.

Roberto Marcantonio

Customer service disgraceful, trying to get to a human it's almost impossible. They told me they onl

Customer service disgraceful, trying to get to a human it's almost impossible. They told me they only contact via email. Once I changed supplier they called to offer a better rate but totally ignore t...

customer Neal.

My account no 3043638. Spoke with Nathan, best member of SSE Airtricity awaiting an apology for awfu

My account no 3043638. Spoke with Nathan, best member of SSE Airtricity awaiting an apology for awful treatment by members of staff with a bombardments of requests for me to read meter. Despite me te...

Jamielee Russell

I was very happy with the help I got off sse the webchat is amazing. And they were very polite. Woul

I was very happy with the help I got off sse the webchat is amazing. And they were very polite. Would definitely recommend SSE Airtricity to friends and family

customer Neal.

Spoke to Nathan, helpfull chap, but continued to get emails from Aoife Kim Donagh & Connor. Had enou

Spoke to Nathan, helpfull chap, but continued to get emails from Aoife Kim Donagh & Connor. Had enough first started with its my job & now turned to Onus to supply meter reads ? Informed them...

Gunnar H.

Extremely Slow Response on Webchat

It took about 20 minutes for someone to respond on webchat. Frustratingly, you have to keep the chat active every minute, or it times out. Ultimately, I learned that they hadn't sent out a welcome ema...

Gordon Ray

I ordered 1500l just before the price shot up, but my oil never arrived. I sent a query using their

I ordered 1500l just before the price shot up, but my oil never arrived. I sent a query using their web form, and an email - no response. Eventually got them on the phone - they claimed their driver c...

Steve Lacey

We placed an order a week before the problems in the middle east, paid for it and then had to wait 3

We placed an order a week before the problems in the middle east, paid for it and then had to wait 3 weeks before delivery even though we were really low on oil. Trying to get any sense out of them is...

Verity Adams

Can’t fault service. Very competitively priced. Delivered before expected date. Kept me informed wit

Can’t fault service. Very competitively priced. Delivered before expected date. Kept me informed with text messages. Have already recommend to friends and neighbors in the village. Thank you for a gre...

Hugh Frazer-Mann

Terrible service, ordered Heating oil 17th Feb 2026, text delivery to be on 2nd March, no delivery,

Terrible service, ordered Heating oil 17th Feb 2026, text delivery to be on 2nd March, no delivery, no email replies, chased through Certas (who own the portal) on hold for 14 long minutes , poor/bor...

Patrick Osmond

PO 30/01/26 It was cheaper than most of the other suppliers but it was delivered a full 2 weeks afte

PO 30/01/26 It was cheaper than most of the other suppliers but it was delivered a full 2 weeks after the original date they quoted. Trying to get an update was like trying to get blood from a stone b...

Eileen Horn

This is my first time ordering from Home Fuels Direct but it was an extremely competitive price and

This is my first time ordering from Home Fuels Direct but it was an extremely competitive price and good delivery window so I’ll wait and see whether that is accurate. Their website is really easy to...

Daniel Somerville

As everyone says. These guys are Muppets to deal with. Pricing is terrible and call centre staff whi

As everyone says. These guys are Muppets to deal with. Pricing is terrible and call centre staff whilst friendly just don't understand anything. It is like I'm dealing with an overseas call centre. I...

GoldenPlay2968

Avoid

Avoid, avoid, avoid. Charges appear from nowhere, regular price increases, shocking customer service, worst experience I have had with an energy retailer...............and they are all pretty bad so t...

DR

Totally incompetent verging on…

Totally incompetent verging on criminal!!!Conned me into having smart meters fitted then continued to charge me for the meters they removed as well as the new ones. It took from August 2019 to March...

Isidore H.

If you want to wait three months to have your solar connected use LUMO

I was informed by my energy provider LUMO that we required the fitting of a smart meter to our house so they could hookup our new solar system.We are now two months in and two house visits and have ju...

Kayla C.

I receive a txt message this morning…

I receive a txt message this morning saying that my gas evenpay is going from $24 a week to $50 a week. My yearly bill is less than $1000 but they want me to pay $2600 in the next year. When I called...

Leonard Barnes

Worst most unprofessional company in…

Worst most unprofessional company in Australia. As an Australian I am embarrassed to know that we have a company like this in Australia. When you phone them for a query you are put on hold for up to 1...

AvisHonnête72

Prélèvement non autorisé avant signature

Je n'avais même pas signé de documents que déjà ils ont prélevé mon argent. Je croyais que j'étais juste pré-approuvé pour le paiement, en attente de ma signature sur le contrat, mais ce n'était pas l...

Carly P.

Just Perfect

Just Perfect. I asked to add my partner on the contract. A few minutes later, it was done 😁.

Shivani

I had a really great experience…

I had a really great experience speaking with Emie from Octopus Energy. She was super sweet, soft-spoken, and made a real effort to speak in English and make me feel comfortable. She went out of her w...

Soham Maity

It was a smooth experience since…

It was a smooth experience since Dragana has been constantly assiting me through the entire process of setting my electricity connection.A big thanks to him and the entire team of Octopus energy

AC51

Good support! Very responsive and helpful!

The service and support is really great! There is support that could speak english as well, very recommended for someone who just arrived in france!The price is very competitive as well compared to ot...

david

getting worse

i cant update my email click update details nothing happenns

EG82

Publicidad engañosa de Cepsa

Publicidad engañosa de Cepsa, gasolinera Alcantarilla (Chuy's) llena de carteles grandes que pone: 30 cts de descuento inmediato, correo electrónico ofreciendo este descuento, le preguntó al operario...

Silvia Martínez

Paramos a repostar en cepsa

Paramos a repostar en cepsa, ctra. N-634. Pedimos 50 euros, nos echan 54 euros y no nos permiten pagar con tarjeta.¡¡¡¡PREFIERO EMPUJAR EL COCHE QUE VOLVER A PARAR ALLI!! !!

Natalia Torres

Nefasta atencion en EESS Xirivella

He sido cliente fiel y muy habitual de esta gasolinera en Xirivella (Valencia) hasta este sábado, que me desvié para repostar de vuelta a mi casa después de trabajar, llegué a las 13:50 horas a la gas...

Javier Delgado

Muchísimos años echando en Cepsa y muy…

Muchísimos años echando en Cepsa y muy buenos resultados, pero en éste último año algo a cambiado, ya no rinde lo mismo, imagino que no le echarán los mismos aditivos, un cliente que hace más de 50.00...

Adam

Gjør meg en tjeneste, styr unna CESPA!

Jeg har bodd her i Spania i mange år, har alltid tanket, vasket bil, og kjøpt rekvisita på Cepsa. Mine venner treffes også her, og vi har brukt masse penger gjennom tiden. Jeg kjøpte et dyrere produkt...

Lidia V.

Si fuera posible no le dariá ninguna…

Si fuera posible no le dariá ninguna estrella, tanto al servicio prestado de las dependientas de la tienda como también de su política de engañar a la gente sobre el descuento (porque tú vuelves) , lo...

Rita Milazzo

I have been scummed by this people, they are criminal. They pretend to be British Gas lite to make m

I have been scummed by this people, they are criminal. They pretend to be British Gas lite to make me sign their contract Will make this experience public with the press Will report them to the poli...

Paul M

I have dealt with the business move department and they have been extremely helpful and dealt with m

I have dealt with the business move department and they have been extremely helpful and dealt with my move in, very efficiently and effectively. I have never dealt with the company before, however I h...

li lin

I have been with Maxen Power Energy company for many years, they have very good customer service any

I have been with Maxen Power Energy company for many years, they have very good customer service any problem they will help me to solve it patiently, especially my account manager Sophia she is wonder...

santoshi chaulagain

We have been using Maxen Power Energy Supply for our business electricity and gas, and we currently

We have been using Maxen Power Energy Supply for our business electricity and gas, and we currently hold 10 separate accounts for our shop. The service has been excellent from the start. Their team i...

Balwinderjit Kaur

I m from Niche beauty Mrs BALWINDER j Kaur. I’m happy with customer care services they provide me a

I m from Niche beauty Mrs BALWINDER j Kaur. I’m happy with customer care services they provide me a very convenient service. Sorted my all problem with direct debit service. It was a pleasant experien...

Adora

Excellent customer service.

Excellent customer service.Miss sally is always helpful to answer any questions I have and sort out the matter.Thanks miss sally for being my account manager.

June Kelly

Fantastic product

Fantastic product. The performance is outstanding, and it has exceeded all my expectations. The setup was straightforward, and I’m impressed with the quality of the materials. Great customer service a...

Wilhelm Kelly

Power expenditures have already…

Power expenditures have already decreased, and their devices are really simple to use. Strongly advised!

Daniel Ross

Fantastic assistance from Stopvolt

Fantastic assistance from Stopvolt! Installation was simple. Everything functions flawlessly.

Fletcher Smith

What a relief to finally find a…

What a relief to finally find a solution for dirty electricity! Since installing Stop Volt, I've noticed fewer power surges and smoother operation of my appliances.

mael33260

I wasn't sure about Stopvolt at first

I wasn't sure about Stopvolt at first, but I'm really impressed! It was super easy to install, and the customer support agent, Nevila, was so helpful throughout the process. I'm excited to see how it...

Elektra

This is absolute rubbish if you could…

This is absolute rubbish if you could save 92% don't you think this would headline news. In my opinion trustpilot should investigate this company and there advert. If you go on there site and try and...

customer Neal.

Been given an awful time by sse airtricity, so contacted CRU, who are not dealing with my complaint

Been given an awful time by sse airtricity, so contacted CRU, who are not dealing with my complaint ref:205179791. Stating 2 months, complaint started in Dec 2025 & no reply now from sse Airtrici...

Tyrone Coleman

TOTALLY USELESS ORGANISATION!!THEY WORK…

TOTALLY USELESS ORGANISATION!!THEY WORK AGAINST ORDINARY CUSTOMERS AND JUST MAKE A JOB FOR FAT CATS!!WASTE OF TAXPAYERS MONEY!!

Gary Smith

They purport to judge complaints against Utility companies but we can't complain about them

I have already written about the incompetence of the CRU in handling a complaint about EI. CRU appoint 'analysists' to adjudicate on customers complaints against Utilities but will not disclose the ba...

Coloman H.

Less useless if I could

Less if I could, unfit for purpose no help despite pointing out relevant information to prove my case I had. Took ten months on and off to get back to me. Took ten be told despite this get back to sup...

Kevin Mc

Please regulate the industry now

Another regulator in Ireland that doesn't seem to do anything except protect businesses.Consumers in Ireland are totally trampled on here.CRU just send emails quoting EU regs. They should try enforcin...

customer Neal.

Been given an awful time by sse…

Been given an awful time by sse airtricity, so contacted CRU, who are not dealing with my complaint ref:205179791.Stating 2 months, complaint started in Dec 2025 & no reply now from sse Airtricity??...

Hope Minnicks Procacina

i canceled this yesterday on the 3 i do not want this i got the cancelation numbers i also informed

i canceled this yesterday on the 3 i do not want this i got the cancelation numbers i also informed Duquesne light they are waiting for the cancelation papers

Debbie Green

Your worker was not transparent when he knocked on my door asking to see my Duke energy bill. He got

Your worker was not transparent when he knocked on my door asking to see my Duke energy bill. He got my account number and CHANGED MY SERVICE TO IGS WITHOUT MY CONSENT COSTING ME MORE MONEY EACH MONTH...

David

Knowledgeable and very pleasant

Knowledgeable and very pleasant. No extra blah blah blah.

Becky

How can I review something that I…

How can I review something that I haven't even used yet?? WTH???

Patricia

He was patient and gave explicit details We were impressed with the fact that…

We were impressed with the fact that Ken C showed us his badge, and legitimate paperwork before even explaining to us what was happening with our Penelec bills. We have gotten burnt by some other comp...

Alan

Great Representative.

Great Representative.

KJ

800% increase: elderly people fraudsters

Enel perpetrated a scam against my in-laws by extorting a monstrous sum from them for their gas utility bill. The mechanism is based on relying on companies (Delta Tre) for telephone contact which exp...

Jordy Scott

they tried to bill colector my grandma…

they tried to bill colector my grandma after they saw that she steals energy from my cousin

Jana Baker

Stay away from Enel if you want light at your home.

I made a request for Enel Fix Web Luce with subentro for my new house. As I did the process online, I wanted to follow the procedure, but I didnt receive any email. I called the call center, and figur...

Paolo Marino

Addetto al call center non preparati o…

Addetto al call center non preparati o ingannevoli???

mattia

Male

Non professionali

Paul Squire

I’ve just spent 25 minutes waiting to be told that the statement I’ve been sent having moved house i

I’ve just spent 25 minutes waiting to be told that the statement I’ve been sent having moved house is not final, and that I am not due to receive the refund of £1,800 as stated in the statement. The c...

Thomas Ansell

Had a very helpful conversation with your representative who was patient and professional and provid

Had a very helpful conversation with your representative who was patient and professional and provided the information that helped me make a decision

James

I Had to renew my tariff last week. And at a time of such uncertain problems with the world's supply

I Had to renew my tariff last week. And at a time of such uncertain problems with the world's supply of oil and gas. I can only say a massive thank you to eon as my monthly payments have gone down As...

Clive Taylor

Being a new customer I found the switching process really easy, had a problem giving initial meter r

Being a new customer I found the switching process really easy, had a problem giving initial meter readings but that was resolved with the help of Eon’s customer service Rep Russell.

Wendy Oldfield

E-on next - I’m always informed of changes eg tariff and the type of tariff available to suit my nee

E-on next - I’m always informed of changes eg tariff and the type of tariff available to suit my needs. If I need help the WhatsApp communication is excellent and the responders are very helpful. The...

Esme Gubbins

Good company, low prices for dual fuel, easy to use website, easy tariff selecting, reasonable stand

Good company, low prices for dual fuel, easy to use website, easy tariff selecting, reasonable standing charge. Could not be more impressed.

Paddy Butler

Very good experience in The Mansion

Apartment for 7 people. Clean confortable with all the necessary. We were 2 families and eachone had a lot of space. Bathrooms clean. We had a little problem with the light but a person came immedia...

Vernon K.

OK, not amazing

The apartment was enormous and the staff very friendly. However, the bedroom windows have no curtains, only office type blinds - so the sun wakes you up at 6am in the summer. The windows are also...

Ralph S.

Excellent service!

We had an amazing experience with London serviced apartments - especially at the time of booking with Marcel. He worked very hard with short notice to accommodate our two families, one family arriving...

Danny Parker

Marlin Appartments SE1

The apartments were clean, well furnished and located in an excellent part of London. The WiFi and facilities were also excellent. Would definitely recommend for a short to medium term stay.

Caroline

Good experience.

Would have rated higher had the aircon been working. We should have been offered a part refund because of it. Staff were very helpful though and anything we needed was delivered promptly. Loved the mo...

Wilbert

Great apartments

Great apartments in great locations. Company very easy to deal with.

Faris Ghafoor

Aaron McNerlin gave me great customer service, he was polite and friendly and sorted a very serious

Aaron McNerlin gave me great customer service, he was polite and friendly and sorted a very serious situation with ease. He listened to my conversations and was very understanding never speaking over...

bryn share

This company is an absolute joke! Our previous provider switched to do energy and for some reason cr

This company is an absolute joke! Our previous provider switched to do energy and for some reason created 2 account for gas, electric & water for the same household!? And now are saying we owe the...

Liv Duggan

If there was a 0 I would choose that! We was previously with acasa and moved over to DO energy and

If there was a 0 I would choose that! We was previously with acasa and moved over to DO energy and they have tried to charge my household as two seperate people and not as a household. Spoke to them...

Nicola Butler

Outstanding support in resolving issues

The representative did an outstanding job addressing the chaos left by the prior energy provider. He was patient and clear while calculating the refund owed to me. I wish all online providers were as...

Bexx Hill

Nathan you are the Legend <3

I called to speak with Nathan this afternoon to help sort out my billing after our old providers shut down. He was so welcoming, make jokes to cheer me up and helped with both of my problems instantly...

Lucy Young

Nathan was AMAZING

Nathan was AMAZING. We have had a bit of a nightmare with our bills since being migrated over and Nathan helped explain clearly, bit by bit about why things had happened/not happened and was very empa...

Hanneh Rudkilde

Outragously high invoice due to hidden fees not disclosed at the time of making the contract. For in

Outragously high invoice due to hidden fees not disclosed at the time of making the contract. For instance - they charge ten - yes 10 times more than the competiror I chose to move over to for “tarif...

Orville A.

Galp has been a satisfying experience…

Galp has been a satisfying experience for me! Their services are very reliable - I’ve never had any issues with availability or fuel quality. The mobile application makes everything so convenient, t...

Alison Lewis

Proof of closing contract??

We closed our contract with Galp on January 24, the day after the deed for the sale of our apartment passed. Surprise in the Galp shop: to close the contract official 3 working days needed, so receive...

Louis

Very slow unmanned pumps

I only buy petrol from Galp because I get Continente vouchers, as their undiscounted prices are not always competitive. The tech used for the unmanned stations is as slow as if it was running on PCs a...

Hunter Powell

Improper change of ownership, incorrect billing, lack of notification, and breach of commitment.

I had an electricity contract with Galp for a house in the Algarve, active since July 2024, when I purchased the property.At the end of January 2025, when I contacted Galp to review the tariff plan, I...

marc

Galp in lumiar emptied my bank account…

Galp in lumiar emptied my bank account completely and I didn't even got petrol.They say it's normal.Had to contact my bank and my lawyer.... never fill up your car or bike there

Danny Lehane

I had a really great experience with Utilita thanks to an agent called Kate. My gas hadn’t been topp

I had a really great experience with Utilita thanks to an agent called Kate. My gas hadn’t been topping up properly for months, and she took the time to go through all my codes with me until we found...

Louise Meyers

Easy to use and navigate when you ring them which is always great. Spoke to a gentleman called Cha

Easy to use and navigate when you ring them which is always great. Spoke to a gentleman called Charlie and he assisted me with turning on my electric, cannot thank him enough for his help! ⭐⭐⭐⭐...

Maureen Nixon

After phoning Utilita 5 times and having no resolution to my problem. I phoned today and spoke to Li

After phoning Utilita 5 times and having no resolution to my problem. I phoned today and spoke to Lilo she was very helpful and polite and resolved my problem within minutes ,thank you Lilo,Utilita sh...

Lee C

Great service today from Innertia excellent customer service from start to finnish came home this af

Great service today from Innertia excellent customer service from start to finnish came home this afternoon to no gas ,my elderly mother lives with me explained my situation and Innertia sorted my pro...

Ray ka

I I want to start by expressing my sincere gratitude to Mellisa from Utilita. She was incredibly hel

I I want to start by expressing my sincere gratitude to Mellisa from Utilita. She was incredibly helpful and patient with me before I even contacted Utilita directly. While I did speak with another st...

Mo Live

Ripped off YET AGAIN! Topped up £5 onto my emergency credit today to keep it on, which it would hav

Ripped off YET AGAIN! Topped up £5 onto my emergency credit today to keep it on, which it would have. Just had a notification to tell me its gone and I now need to top up " minimum £14" to reactivate...

Lana Maksimova

I spoke with agent Carlie. Carlie helped me in a very professional and kind manner. I'm very nervous

I spoke with agent Carlie. Carlie helped me in a very professional and kind manner. I'm very nervous when it comes to computers and apps because I don't really understand what to do. Carlie was very p...

Catherine McKeon

We had our solar panels installed by Pinergy 3 years ago, all went well and we were happy with every

We had our solar panels installed by Pinergy 3 years ago, all went well and we were happy with everything. However, on trying to seek advice recently we have been told Pinergy Solar no longer existed...

Lizzie McElhinney

I have an error message appearing on my Eddi showing max temp reached. So the solar panels are not

I have an error message appearing on my Eddi showing max temp reached. So the solar panels are not heating our water. I was told to turn off the Eddi for forty minutes to see if that resolved the iss...

Henry Wright

Easy switch to Pinergy

I switched energy provider to Pinergy as they offered the best deal for our Solar set up. Smooth transaction, helpful member of staff, no issues. Thank You.

Mina Reed

One of the worst company when it comes…

One of the worst company when it comes to resolving a simple login app issues.

Lara Johnson

Helped me with my query really fast

Helped me with my query really fast! Nuce service!

Dunia Nns

I came across two members of your team who told me that Money Expert was offering a voucher to help

I came across two members of your team who told me that Money Expert was offering a voucher to help reduce gas and electricity costs together. I clearly stated several times that under no circumstance...

Ann Southall

Prompt phone back. Clear information given. Provider selected according to my projected consumption

Prompt phone back. Clear information given. Provider selected according to my projected consumption and value. Annie had excellent communication skills and listened to my questions.

Julie

Felt pressured to accept this but called British Gas and cancelled, even though l didn’t click the l

Felt pressured to accept this but called British Gas and cancelled, even though l didn’t click the link to proceed with the application they still automatically without my knowledge until my usual pro...

Aliyah Oke

Terrible scam. I was stopped in the street and my energy and gas provider was changed without permis

Terrible scam. I was stopped in the street and my energy and gas provider was changed without permission. I was told I was going to get a voucher.

Sy Quartey

The salesperson and the person they phone don't hear. The figures given to me where wrong and not le

The salesperson and the person they phone don't hear. The figures given to me where wrong and not less than my provider, they got my address wrong even though I kept saying it a few times. Shame on th...

Angie

Spoke to Ben about switching my gas and electric. Knowledgeable, polite and reassuring. Secured a sa

Spoke to Ben about switching my gas and electric. Knowledgeable, polite and reassuring. Secured a saving of £60 per month changing from Octopus flexible to a So Energy 12month fixed myrtle account. No...

YH

very good service!!!

Eden Foster

If you wanna save money

If you wanna save money, your answer is EZ Energy.They guided me and saved me thousands of $

Nadine Walker

Excellent Service

Excellent Service! Brought us a lot of Con ed refunds and much cheaper prices!

Dean

Great Company!

drlu7496

GREAT SERVICE!!!!

Dan Leclerc

Fantastic personalized service!!!!

Myron Barnes

This page gives you a detailed overview…

This page gives you a detailed overview of how Champion Energy has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source.

Theo Barnes

Energy supply for people

Recently I faced a pretty unpleasant situation when I required to change my energy supply company. I started to search for such companies in the internet and it seemed to that this one was the best fr...

MM

don't respond to emails or messages

don't respond to emails or messages, and spent over an hour on hold before it disconnects

Whitney

My dad who is 65 years old has been…

My dad who is 65 years old has been harassed for the past week with multiple phone calls through multiple numbers by the same person from Champion energy to join the provider.

LL92

This is scamming person ( I don't call…

This is scamming person ( I don't call it a company ), he charged me £1000 pound to move me from my previous supplier to his scamming hat for double the price I was paying 0.33 per Kwh to 0.59 per Kwh...

Hilda Cooper

They use fraudulent and predatory…

They use fraudulent and predatory practices to get customers to sign up. The representative literally lied to get me to sign up. They attract people in stores by giving them gift cards and not telling...

Roman Crooke

Never actually followed up on their complaints against them. Absolutely disgusting behaviour of hara

Never actually followed up on their complaints against them. Absolutely disgusting behaviour of harassment by their customer service the 1 time I was able to get through to them. Overall the worst att...

Carys Baker

Very bad phone call to try and get electric and gas cards not even received and we gone live today

Very bad phone call to try and get electric and gas cards not even received and we gone live today for the change over the man that man said on changing over we have no hassle it's been hassle and no...

Peter Earl

Let down by customer service had solar panels fitted managed to speak to an adviser told them I am n

Let down by customer service had solar panels fitted managed to speak to an adviser told them I am not too good with emails sent me a form to complete via txt message it wouldn't let me fill it in fin...

Violette Reed

Frustrating experience with customer support

I attempted to call and navigate the confusing menu but ended up at a dead end with no option to reach a representative, just silence. I tried again, selected different options, and managed to get con...

JC

Still waiting for promised payment

I am still waiting for the promised warm discount payment that was supposed to arrive last week, but it hasn't come yet. I've never been in debt or asked for assistance, and the customer service is la...

Sarah Rogers

Ending service after my move

I will be terminating my service after moving at the end of the month. I've spent too much time on hold trying to resolve issues. Improving customer support could easily elevate their rating to 5 star...