Jerome Patterson

Don't be fooled

They start off looking good, however as the months go on they start raising your rates so what you paid 2 months ago for 1000 kwh was $130. goes to $200+ and now for 1081 kwh is $265

clementp

False Advertising and BAD Comer Experience

I was sent an early renewal offer of 8.9c per kwh. When I called in to take the offer I was told that was incorrect it is 9.3c. I said it was valid when I called so what changed? They told me they...

Jordy Adams

No problem with service but watch out…

No problem with service but watch out for the termination fee. They offer great rates when you are in an upward market but no break in fees as time passes. Learned my lesson signing up for long term c...

Charlyne Coleman

Totally dissatisfied with GEXA

My whole process thru renewing my service provider was abysmal. Going thru the comparison process and being misled over the REAL RATES is so annoying. My experience as a new customer was not very cus...

NB74

They advertise a $125 credit when at…

They advertise a $125 credit when at 1000 KwH. They provde a weekly "snapshop" of your expected bill. Amazingly, it never varies from what Oncor provides (their words) at the beginning of the month, s...

Eddie Barnes

Great new customer pricing, but renewal plans are fairly deceptive

They are generally great when you sign up provided you pay attention to how varied the pricing can be. The service and responsiveness is very good, as is the information regarding usage on their webs...

Lylian Francis

I got a code from the government site and I could not find where to put it and I am not sure if I si

I got a code from the government site and I could not find where to put it and I am not sure if I signed up to the most suitable plan. Other than that, signing up to your services was very streamlin...

Kitty Kuuul

Salesforce need to check the fields used to populate addresses for unit blocks, because my address i

Salesforce need to check the fields used to populate addresses for unit blocks, because my address information was entered correctly by me but unfortunately populated incorrectly by the backbone, by t...

Tucker Ross

We're getting a 50 percent increase to…

We're getting a 50 percent increase to our business out of greed. Also, advertising rates in our suburb are 50 percent less than the actual rate for or residential. They do not deserve the business. C...

Fabian Sanders

Intro Offer Prices don't last long!

Signed up because previous provider put rates up by 25%. After 2 months with them, they reduced solar feed-in tariff by over 25%. Less than a month later I received another email telling me my usage c...

Darla Turner

Monthly charge around $200 shot upto $590 for 18 days when we moved supplier????

We were charged higher price than quoted. When we moved supplier we were charged $590 for 18 days while 30 days in July was only $218. We normally use less than $200/month. We don't use heater or have...

Wilbert B.

My electricity bill with Momentum…

My electricity bill with Momentum suddenly shot up to $650 for the June-Sep period. Compared to previous years, it was $200 more. They have increased my daily charge unit price from $1 to $1.44. I...

Calvin Howard

Very satisfied with the service!

I switched to a new provider last year and have been thoroughly pleased with their service. I've just renewed my contract for the upcoming year and feel very positive about it. It's puzzling to see so...

John Quigley

They switched on smart services on my…

They switched on smart services on my meter. I didnt ask them to they admitted that I didnt ask for it but then tell me the change is irreversible. Firstly they tried to convince me that I asked them...

Andy

Switch and Save

How is it that a semi-state owned organisation sells the most expensive energy in our country?I have left Electric Ireland today to save money because Electric Ireland only offer good rates to brand n...

Carmel Mannion

Awful customer service

W.Y.K.

They make it easy to make a payment is…

They make it easy to make a payment is the good part.Contacting someone on voice is nigh on impossible.However, their email support works commendably if you have a few days to handle an issue.We have...

saoirse

the customer service is literally ai

Alissa Marie

Never known any utility company as bad as E.ON no compassion, my bills make no sense, I pay a lot pe

Never known any utility company as bad as E.ON no compassion, my bills make no sense, I pay a lot per month and use hardly any gas or electricity yet they tell me I’m in debt, pushing me to pay up imm...

Corin Kilbride

Worst energy company to deal with. Illegally broke into my home to fit a meter which now charges ins

Worst energy company to deal with. Illegally broke into my home to fit a meter which now charges insane amounts compared to other energy providers. Cuts you off and still charges you if you run low on...

Chloe T.

Worst Supply company in the country

We recently bought a house. The old owners were with Eon. We already had set up with our previous utilities company that we were changing houses but staying with them and what date to start it.The old...

Ada

Eon are hands down the worst company…

Eon are hands down the worst company I've EVER dealt with in any industry in my 48yrs on Earth. The house I bought was supplied by Eon yet they had messed up the old meter readings amongst other thing...

Elmo Clark

3 attempts to convert my gas meter to…

3 attempts to convert my gas meter to smart unsuccessfull, leading to a lit of stress and loss of earnings due yo taking time off work, still not resolved having to wait at least 5 weeks before next a...

Stevie

Good & Regular Payer Hounded

Circa the 7th of the month, I receive by post my E-ON bill dated 29 of the pervious month. I always pay by bank transfer soon after.Example: 29 July 2024 bill received 7th August 2024 and paid by bank...

Brandon Ressler

Stay far, FAR away from this company! They increased my rate astronomically without any prior notice

Stay far, FAR away from this company! They increased my rate astronomically without any prior notice/heads up. My bill for January was 259 which is normal during the winter. My bill for February was 7...

Ælfweard Howard

Best switch I ever made

Best switch I ever made! The rep I spoke with was very professional and knowledgeable. When I got my first bill it was about 30% cheaper just like I was told, I waited for my second bill and again it...

Lukas Maier

Major scam vibes

Major scam vibes. Hung up on me.

Cathy Price

Never use this company again and you are acammers

Your company charged me 97.00 per month when I was only paying $30 with Com Ed. Scammers

Mary Rogers

Do not sign with this company

Do not sign with this company. My PPL bill was 120/m, for five months with Eco Plus averaged 600/m! In September this year my bill was 903/m! I’m retired and my spouse just died. Do not work with them

Harold Fisher

i was told i would get a reduction on…

i was told i would get a reduction on my bill and i did im very satisfied with my bill now since i joined i told all my family and friends and we all satisfied best move i made in a long time

Janee Foster

Fantastic service and super friendly staff

Was constantly receiving calls from different brokers asking to put together figures for me and chose these originally just because of how polite and friendly the guys were on the phone. So glad I did...

Allen

Keifer - born salesman

Was contacted by Keifer from NPG, a brilliant guy with a warped but fun sense of humour. Worked very hard to get me the best price. These guys went the extra mile. Competive prices in a overwhelmin...

Cecil Fisher

Knowledgeable and Professional

This is a team that know what they are doing. From initial contact to the end they have been professional, knowledgeable, and know their stuff. They have been truthful in what the are able to do and...

Mike Anderson

Perfect Work Ethos

Neil whom I dealt with was very knowledgeable and despite his exceptional circumstances called me even when at home to continue his dedication to his role within his job. He has explained the family r...

Stevie Wright

spot on

spot on, very helpful, best price found

Betty Wilson

Excellent effort from UPG to save us…

Excellent effort from UPG to save us 10K a Year. Georgina Lee was a real professional and did a great job for us.

Hal R.

Always triving to better the associates…

Always triving to better the associates experience. This is just the beginning

SyntexxHD40

The videos are a great help for us as…

The videos are a great help for us as advisors. I love the customer video and the newest Solar video. I sent the customer video out to mt customers and told them I would help them enroll their custome...

brOOly85

Me and all my team wanted our money…

Me and all my team wanted our money back and we're email and called and no response. So we all left ur company to be with a better one and we do business in ct with no problems..but u guys socks and y...

Conway W.

Seamless changeover and 100% exactly…

Seamless changeover and 100% exactly the savings they promised us!!! FIVE STARS

Abraham Howard

I appreciated the website as being very…

I appreciated the website as being very friendly and easy to sign up along with Think Energy + responding that I did so.Thank you

Shawn H.

This company has done exactly what they…

This company has done exactly what they said they would do. I am a very happy customer. 36 months of a fixed price and hopefully community solar soon.

Kathy Patterson

Unhappy with BG (centrica)

Even though I am in the process of swiitching from another provider. Find it appalling that i cannot speak to anyone on the phone ,even having been waiting for 47 min I am in a cooling off period. Why...

Fern L.

I was a Breeze energy customer that has…

I was a Breeze energy customer that has gone over to British Gas due to Breeze Energy going out of business.The service so far has been truly shocking. British gas have tried to put me on a very expen...

VC55

Shame on them

Shame on them! If you are thinking of installing the new Worcester Gemstar think again. BG don't know how to fix errors ("They never break down!") Worcester Bosch have no idea either. Promises of furt...

Leila Brooks

Do not deserve 1 star : Awful customer service

Do not deserve 1 star. Loyal customer of 20 years. Trying to arrange a boiler service with my Homecare contract. Earliest date offered is 18 December, 5 weeks in the future. Go elsewhere. Awful,...

Amadeus Wilson

Shocking experience, GDPR compliance fraud?

Shocking experience. Asked them to delete my data, and they wanted even more data to 'verify' who I was. They also retain data for 8 years. That's just not right.Perhaps they make you jump through hoo...

Harvey Brown

British Gas Lite are the worst company…

British Gas Lite are the worst company I have ever dealt with. They are ACTUALLY fraudulent, despite baring the name 'BRITISH'. They did not inform us our contract ended, even when I spoke to them and...

Jasmine

Xoom Energy Canada Review

Simple order process online. No upfront cost. Fixed rates are lower than my enmax fixed rates and admin fees were lower only $6.85/mth each. E-Bill so convenient I just login online and pay. Happy tha...

Risa Wright

Marlene Matriano service rep

Marlene, my service rep, was concise with her explanation of the fees and change-over procedure. She made me feel at ease switching to a new company. The process became quick and easy with nothing hid...

DB

Would strongly recommend

Would strongly recommend. Easy migration of services and rates are more competitive than other providers. Staff are readily available and helpful.

Jack Fisher

I am on of the loyal customer of Xoom…

I am on of the loyal customer of Xoom energy who satisfied with their services and Products Thanks to Marlene who advice me and explain everything in detail Thank you Xoom

Cassidy Ross

Great follow through

Marlene was really easy to work with and followed through on her promises to decrease my gas and power bills. She always answers and returns her calls and followed through on her referral program. Tha...

Algernon Wright

Excellent service got a lower fixed…

Excellent service got a lower fixed rate and lower my bills and I’m enjoying the xoomxtras free gift cards great value from this company!

Paris Barnes

Disappointing Experience with Customer Service

As my plan with the company was nearing renewal, I considered either staying or switching to another energy provider for a better deal. I reached out to the company to negotiate a more competitive pri...

Kirstin Harris

Thieving p____S

I've been with them a few years. On this current bill they added about $3 to my average daily usage and charged me about $250 more on my bill.

Antony T.

Worst Company Ever

Worst Company Ever - Terrible ExperienceI had such a horrible experience with AGL. I started using their gas and bundled it with a SIM and NBN plan. After a ton of back-and-forth, they finally got my...

Jasper Turner

Refund

I requested a refund and was told it would take 5 to 7 days as time passed I had received no confirmation about my request. I made several calls regarding this and was told it had been processed. Now...

N3il048

Supply Disconnected

Was on a payment plan, missed the payment with them. They proceeded to demand the entire amount before reconnection. Contacted ombudsman, power reconnected and changed provider to one that actually ca...

Louise R.

Electricity and gas not yet…

Electricity and gas not yet disconnected 2 weeks after notice (written and phone).

BOCEPHUS

I was cold-called out of the blue last week by DTE, being asked to listen to a pitch about free sola

I was cold-called out of the blue last week by DTE, being asked to listen to a pitch about free solar panels. We agreed to Tuesday, March 17 at 2:30 pm. No call, NO SHOW. THEY STOOD ME UP.

Tamara Morgan

DTE :the most awful utility with highest rates, lowest reliability!

Mpsc Case Number U-21297Recently, the watchdog group Citizens Utility Board of Michigan ranked the state’s utility companies among the least reliable in the nation, and in its most recent report, cons...

Jeanie P.

Not even 1 star

Not even 1 star! Awful high rates, crappy grid, wealthy CEOs making millions while jacking up rates annually.

Dimity Adams

Reporting record profits for 2022 and…

Reporting record profits for 2022 and then raising pricing for consumers drastically in 2023. And trying to justify that by saying that someone asked them to do so... People are not that stupid.

gak_attack42

DTE is Getting Worse and Worse Every Month

DTE made our Electric bill almost $900 Last Summer and it was a nightmare with frequent power outages and rate hikes, I did everything as recommended and I still got hit with High electric bills. Faul...

Nathan Turner

To bad 0 wasn’t available …

I only gave it a 1 because 0 wasn’t available. I’ve lived in Brighton, MI for 11 years and have averaged 3 electricity outages a year. I’ve lived in IN, IL, NB, MA and the Republic of Panama and hav...

Stephen Rendell

Only a 2 minute wait to be dealt with by customer services - very polite staff member (Ben). He assi

Only a 2 minute wait to be dealt with by customer services - very polite staff member (Ben). He assisted me in getting the best time (for me) for the engineer to do a regular maintenance visit.

wala'a alnemari

I am extremely disappointed with the administration charges applied to my account. The level of admi

I am extremely disappointed with the administration charges applied to my account. The level of admin fees does not seem logical or justified, especially when compared to my actual energy usage. The f...

TS

I regret my purchase. Avoid this service.

I regret my purchase. I would strongly recommend against buying an HIU from this service. They failed to provide complete information about their product at the time of purchase. Moreover, my attempts...

Rhoda Anderson

No Response from the Resolution Team

I have not received any updates from the Resolution team since their acknowledgment email sent on December 4th, following my last review. They mentioned they would reach out regarding my complaint, bu...

Jordie Johnson

The technician was highly skilled and personable, quickly diagnosing the issue.

The technician was highly skilled and personable, quickly diagnosing the problem and providing clear explanations. What impressed me the most was that he resolved the issue during his initial visit, w...

Autumn

Persistent Problems with Heating and Hot Water

We have been experiencing continuous issues with our heating and hot water supply. The engineers fail to arrive as scheduled, leaving us without heating and hot water for long stretches.

Russell Kelly

Deceptive energy rates

They promote energy rates based on your postcode, but after signing up, the rates are higher, justified by your address. This is a significant misrepresentation; why advertise lower rates if they are...

Maxine Edwards

I believe I made the right choice choosing Alinta

I believe I was able to choose the right plan for our household needs. I was not put under any pressure to choose and your representative- Corey explained each step in clear and simple terms. He made...

Peter Hansen

Price charged is way too high for a…

Price charged is way too high for a pension to afford.

George Volakos

Your staff member was polite helpful…

Your staff member was polite helpful and patient when asked to respond as I was making sure I understood information.

Patricia Sparrow

Emma made it all so easy for me.

Emma made it all so easy for me.Clear, patient and very polite.

David Harris

Awesome customer service

Kylie was fantastic and made transferring to Alina very easy.

JH

Extended wait times and unresponsive support.

There are significant delays when trying to reach the support team via phone. Their chat option is frequently unavailable. After finally receiving a callback from customer service, the call dropped af...

LC

Customer support is extremely lacking.

The customer service is disappointingly inadequate. While they manage to send bills promptly, they fail to take responsibility when issues arise, offering no substantial responses. I reached out more...

Louise Carter

Another RIP OFF Company....STAY FAR AWAY FROM!

Please don't believe their so called cheap rates, made a HUGE HUGE HUGE mistake trusting them and switching and my bill went from $299 for the month with previous electricity provider up to over $195+...

Hilary Ross

Alex from the Customer Service Team is…

Alex from the Customer Service Team is an asset to this business, I have emailed many questions and Alex was very polite with the answers and responded in a timely manner, with my previous experience...

Emerald

My bill went from $79 to $375 so i…

My bill went from $79 to $375 so i contacted customer service advised them that this cant be possible especially since I had been overseas for one month and no one was home to use the gas. Round and r...

Sawyer Sanders

Adding electricity

Already has gas, now switching electricity to them too! Previous electricity company (not going to name them) left a bad taste in my mouth, VERY expensive! But Globird has much better rates, and givin...

Bbl by Fatima

Run! Give one star because i cannot give you none. I have been mislead to sign a contract, first i

Run! Give one star because i cannot give you none. I have been mislead to sign a contract, first invoice it was £270 just the first day, I have called every day to make YGP aware of the misleading a...

Seejay

....on going SAGA , ..our £430.96 has Still not been credited, one person says they could see we had

....on going SAGA , ..our £430.96 has Still not been credited, one person says they could see we had 2 payments taken, another person from YGP says thankyou for our correspondence we are looking into...

PAULINE BIRKETT

I wish I had read the reviews first. I signed up a year in advance with a broker and I think I have

I wish I had read the reviews first. I signed up a year in advance with a broker and I think I have made the biggest mistake ever . I was billed on the day they took my account £124 for pre billing th...

James Barry

Without a doubt the worst energy supplier we have ever had to deal with. Completely shambolic with a

Without a doubt the worst energy supplier we have ever had to deal with. Completely shambolic with all aspects of dealing with customers from billing enquires to threatening letters and ombudsman com...

Maria Fisher

Disappointing Experience with Transparency

I entered into a business energy contract with a provider through a broker. At no time before accepting the contract was I made aware of a significant upfront deposit requirement. The first indication...

adrifail13

Avoid this service at all costs!

Avoid this service at all costs! Save yourself the trouble and do NOT engage with them. Their customer support is shockingly poor, extremely rude, and they often hang up on you. They leave customers w...

Jimmy Riddle

I am new to post and knew nothing about utilities and renewal of contracts. The time came for me to

I am new to post and knew nothing about utilities and renewal of contracts. The time came for me to renew my gas provider and I contacted Pamela Hamilton for assistance in this. Pamela could not have...

Cuthbert Price

Exceptional Service and Significant Cost Savings with Consultiv Utilities

As the Business and Finance Manager of a GP surgery in Southeast London, I have encountered numerous companies attempting to offer cost reductions on our utilities, Consultiv Utilities has truly stood...

Newton Coleman

Great service

Great service , always keep you notified Michael went out of his way to sort out my accounts

Chelsea Patterson

Great service from Michael Grieves

Great service from Michael Grieves Would well recommend !!!!!

Chris Rogers

Jo Arries is an absolute asset to any…

Jo Arries is an absolute asset to any team. Her performance is nothing short of fantastic, consistently demonstrating a deep well of knowledge and an unwavering commitment to precision in her work. It...

Carmelita Clark

Great Serivice

I am really pleased with the service our company received from Consultiv Utilities - Michael Greives and Dan Horwood were very good at making things simple and sorting out new contracts for our Gas El...

Dean B.

Unprofessional Encounter

I have little to say about the unpleasant individuals I encountered; they don't listen or show any concern. They keep insisting that I signed a contract, yet there is no evidence of how the agreement...

Niles Clark

Nothing after 8 weeks

I wanted a 3 phase connection to a new house in Cornwall. On 18 November 2022 I signed an engagement with Crown Energy and paid £900 for them to sort this out. Nothing has happened since. The account...

Esther

Completely Useless - Don't waste your time or money

Tried to get a meter installed - gave up as they could not stick to their agreed timescales - Promised a refund and was sent their customer list, profitability by job and projects in trouble (There ar...

Tyrone Brown

Dreadful company they haven’t replied…

Dreadful company they haven’t replied to my comments about a forged signature and the way they passed my account onto UGP at an extortionate meter standing cost of £3.40 per day and 33p per kwh my com...

TCZeik

Frustrating Delay

Now trading under a different name, likely due to poor reviews. Despite being reassured by the sales team, we've been waiting two months for installation of a meter with no updates. It’s disheartening...

Clarissa Carter

Timely and Helpful Advice

Under pressure from an energy network supplier to downgrade our site requirements, I received prompt and factual advice that will support our claim. I highly recommend this service.

Tom

Don't be scared of this company . LCS is debt collector based in Leeds the CEO is Andrew Barclay.

Don't be scared of this company . LCS is debt collector based in Leeds the CEO is Andrew Barclay. Firstly don't be scared of this company as their a debt collector not court baillifs nor do they hav...

Gerard H.

Hassling me for something paid over 4…

Hassling me for something paid over 4 years ago.Total idiotic rubbish!!!

Antonia P.

Complete chancers

What else can I say? I have wasted goodness knows how many hours answering repetitive and senseless questions regarding a non-existent debt with an energy supplier...who has accepted full payment and...

Sigmund Morris

LCS a desperately poor organisation

I cannot understand why any reputable company would use LCS to deal with their customers. I have been sent letters on numerous occasions by LCS acting on behalf of Shell Energy. In each case the debt...

Venetia Long

This company is trying to scam people

I continue to receive notifications from them claiming unpaid electricity bills and demanding money, despite not residing at that address. I emailed them regarding this issue but received no response....

MrCreepaie4240

Would have given less stars as I could

From the looks of all the other reviews it appears we’re in the same boat as alot of other people.We purchased/completed on our new property Oct 23 & we are STILL being chased for OVO debts relating t...

Jo Metcalfe

I had a query and spoke with a gentleman by name of Sunil Datt. Sunil, was very polite, well mannere

I had a query and spoke with a gentleman by name of Sunil Datt. Sunil, was very polite, well mannered and helpful. Sunil, delt with my query swiftly and efficiently. Thanks for your help and support...

Michael Keogh

I had a query about my account - Rachel my advisor answered all my points very quickly and was able

I had a query about my account - Rachel my advisor answered all my points very quickly and was able to establish what the issue was and guided me to a better tariff. Nothing was too much trouble and t...

tim kelly

We switched our electric-only supplier from Octopus to Home Energy 5 weeks ago. The switch was very

We switched our electric-only supplier from Octopus to Home Energy 5 weeks ago. The switch was very smooth and we are now paying 20% less via Home Energy's variable tariff compared to the cheapest fi...

SydanLumi

Kudos to the support team for excellent help!

I want to commend the support team for their outstanding assistance in arranging the installation of my In-Home Display (IHD). Even though I already had a smart meter, I was missing the IHD. The repre...

Chris Notley

Excellent first impressions

As a relatively new supplier to the energy market and to us Home Energy has so far proven to be very proactive and prompt with its replies to my questions. Can’t fault their service.

Jorgan

So, 5 days no action, promises, promises?

So, 5 days have now passes and I'm still waiting for my refund. I was promised that this would be be done in two days. So much for your promises.....

Davy Cook

Absolutely shocking customer service

Absolutely shocking customer service, moved into a new home and did not know we were with Trust Power. Received letter in post saying to get in touch. Signed up online to a provider only for trust to...

TheCookie97444

If I could put a lower rating I would.

If I could put a lower rating I would.A door knocker talked me into signing up, right before dinner and getting the husband from work. I look at all the details once I get home and not impressed. Not...

Sydney Butler

Trust power power bill which is $500

Trust power power bill which is $500. what a Rip off. I told them I will change my provider then they offer us to pay $200 instead $500 and lock us in a contract so they can charges us more in future....

Ramona Foster

Joining reward not worth it

Currently have internet and electricity with this provider. Along with the internet we opted for the TV as an add on, and what a disappointment it has been. We moved into our home on and was activat...

BigBoyz228

Unreliable and terrible customer service

Would give a minus rating if it was at all possible. Would never recommend this company to anyone - ever. Gave 15 days notice for a broadband connection to be transferred from one property to another....

Jefferson Barnes

Absolutely shocking customer service…

Absolutely shocking customer service lured us into signing a 24month contract offer us a tv and sound bar with in 12 to 15 days after signing over a month has been by rung and asked where the TV and s...

Chas R.

Easy sign up process for service while…

Easy sign up process for service while doing good for the planet.

Evan T.

Seemless

Easy to sign on at attractive rate for clean energy.

Scott Vidal

It was easy to make the switch

Tobias Scott

it was very easy to change electric…

it was very easy to change electric company

Lea Ali

Easy

Easy, quick, great customer service

Emily Černý

My daughter signed up for me

Ian Taylor

I signed up to move from EDF to an alternative supplier -Fuse - on 17 March and the switch took plac

I signed up to move from EDF to an alternative supplier -Fuse - on 17 March and the switch took place within TWO days, on 19 March. However it is only today that I had my own money - almost £200 retur...

34floconV

Smart meter problem

Having had problems with my smart meter and in house display showing the wrong rates I texted EDF anf after several messages and about a week Kathryn sorted it out and everything is now fine. Thank yo...

Diamond

Appalling service

I have moved out of my property and have been trying to get my credit balance (over £700) refunded. I started this process in July and since then I have had email correspondence with 11 different cust...

Valerie Patterson

Contacted EDF and spoke to Nick who was…

Contacted EDF and spoke to Nick who was very knowledgable and and efficient. He said he would call me back in 10 mins and he did just that and sorted out the problem I had with my energy bill. Excell...

Myron

EDF. YOU ARE PATHETIC !

I have previously given an employee of the tragic company EDF a 5*rating. This is to clarify that EDF could barely muster a 1* star and Aylasha for her help but incompetence. Why oh why can we pay on...

Jesse S.

Absolute disgrace of a company

Absolute disgrace of a company. I'm at a complete loss for words

Ako Ali

I have contacted your support line on a weekly basis, often waiting up to 45 minutes to speak with a

I have contacted your support line on a weekly basis, often waiting up to 45 minutes to speak with an advisor. During these calls, I have clearly explained my issue and repeatedly requested a call bac...

Charles Kirk

The contract has been renewed with the absolute minimum of fuss and at a very good price. With all

The contract has been renewed with the absolute minimum of fuss and at a very good price. With all the problems of the Iran war and the shipping difficulties I was expecting a higher price, but this...

abigail nutting

I would like to thank Mechaya for dealing with my issue extremely efficiently. I was in the process

I would like to thank Mechaya for dealing with my issue extremely efficiently. I was in the process of switching business energy to Valda and thought I had made some drastic mistake within the process...

David Clarke

I left Valda Energy 2 months ago. I am still waiting for my £258 refund for the overpayments they h

I left Valda Energy 2 months ago. I am still waiting for my £258 refund for the overpayments they have taken. It is extremely difficult to get hold of Valda on the phone...over an hour waiting on ho...

Luke Burton

DO NOT USE!!!!!! I opened and account with Valda energy just over a month ago. In that time they've

DO NOT USE!!!!!! I opened and account with Valda energy just over a month ago. In that time they've managed to create me 2 accounts, neither of which are connected to my actual meter. I'm being bille...

Mark Wilson

Thank you Valda energy, Your operative Ravin went above and beyond to help me resolve my issue. I wa

Thank you Valda energy, Your operative Ravin went above and beyond to help me resolve my issue. I was the new owner of a shop which lost electricity while the security shutters were open. Ravin stayed...