lewayk

Functioned well initially, then failed.

Initially, it worked well, but then the ceramic filter developed algae despite consistent cleaning. The support team declined to replace it and denied the lifetime warranty, stating it wasn't covered....

Daphne

Lovely Water, But Service Needs Improvement

I received a few emails from the company, including one with an estimated date. I finally got the filter, and after assembling it, I can confirm the water is lovely. I purchased a 10l bench top filter...

Alistair Lewis

Extremely Satisfied Customer

I encountered a few issues with my order, which stressed me out initially. However, once I connected with a wonderful representative from the company, she handled everything. The communication and ser...

Pamela Walker

Thrilled with My Water Filter Jug

I'm thrilled with my water filter jug. It's a high-quality product that I definitely recommend.

Petula

Avoid This! Customer Service Issues

Honestly, the customer service is incredibly frustrating. There’s no phone support, and responses feel automated. When I finally got a human reply after weeks of waiting, they took no responsibility a...

Micah Morgan

Initially Great, Then Disappointing

Initially worked well, but then it failed. The ceramic filter developed algae despite thorough cleaning. The support team refused to replace it and denied the lifetime warranty, stating it wasn't cove...

elian2464

Game Changer!!

This has been a game-changer for my wellness/fitness routine! I just feel more energized and hydrated throughout my workouts and morning work blocks. There's no going back now! 11/10.

gak_attack

I feel like I definitely notice a…

I feel like I definitely notice a difference in my ability to focus. Less brain fog when I wake up, highly recommend!!!

Bertrand Sanders

Helpful Boost To My Energy and Health

Has truly been a helpful product for my health. Gives me that extra boost of energy, especially when I use it while exercising. And I love that it has the latest tech as it relates to this market. R...

Enid Scott

Brain fog gone, focus increased…

I cannot believe how focused my brain is now - brain fog has been completely eliminated. I drink 1 bottle as soon as I wake and at least another 2 through out the day. Highly recommend.

Melvyn K.

This bottle is absolutely essential to…

This bottle is absolutely essential to my daily health routine. I feel exponentially better mentally and physically after drinking out of my MiracleMolecule bottle. Personally, it goes great with my m...

Julian

Purchasing experience was excellent

Purchasing experience was excellent, great information about the product, shipping was prompt, product and packaging was very impressive. I feel an overall health enhancement by using the Miracle Mole...

Alessandro T.

Semplicemente ladri!!

Semplicemente ladri!!Contratto stipulato a luglio 2020, con VERSAMENTO DI CAPARRA IN CONTANTI DI 100€, non concluso positivamente a fine agosto al passaggio del tecnico.AD OGGI, 4/11/2020, dopo varie...

Leo White

Seccatori telefonici

Paolo Palumbo

Salve

Salve, è dal mese di giugno che attendo il tecnico per una sostituzione di lampada uv.... Raramente rispondono al telefono e quando lo fanno non mi sanno dare spiegazioni in merito. Davvero un pessimo...

AS76

Affidabili e professionali

Dal 2018 posseggo un deporatore Acque Pure Beverella e ritengo di essere soddisfatta del depuratore in sé e dell'assistenza. Mi si era guastata la lampada e nel giro di 3 gg da quando ho contattato il...

Giuseppe R.

Sto pagando un finanziamento di 3000€ e…

Sto pagando un finanziamento di 3000€ e mi anno fatto credere che non pagavo nulla in più, invece vogliono 150€ per i filtri e 50€ manutenzione. Ioche dovevo pagare solo il finanziamento. Faro'cattiva...

Alessia Rossi

Sono purtroppo costretta ad unirmi al…

Sono purtroppo costretta ad unirmi al coro di voci negative circa l'assistenza perché anch'io , come tanti,nel momento in cui ho necessità di ricorrere alla loro prestazione non ottengo alvuna rispos...

Dickon B.

Acquisition of a Smaller Brand Leads to Compatibility Issues

The larger company acquired a smaller brand and continues to use its name along with some products. However, their new pitchers are not compatible with the filters from the smaller brand, resulting in...

AB

italian company not very serious

Good morningMy name is Marco TognacciI am writing to you the following,I have a drinking water treatment plant installed in 2014 by the Culligan company based in Bologna Italy at the sink of the house...

Aniki_Senpai

I worked for the company

I worked for the company, in the customer service department, for a short time in Windsor Ct. The office manager was a bully who yelled at you every day for no apparent reason. And at my age, I was a...

Lina Ryan

Quick Professional Courteous Service

Quick Professional Courteous Service Thanks Leanne BellCustomer Service ExecutiveWaterlogic Robert Adamson Kerr Compressor Services Perth PH2 8DF

dovakhin97441

Shambolic company

Shambolic company! We ordered a “bagged” water machine for our office. The equipment that arrived was battered and bruised - to make things worse it didn’t work! We contacted them to request a replace...

Jay75560

Used to work for Cullligan UK for a…

Used to work for Cullligan UK for a short period of time when a water company i used to work for was bought by Culligan UK. Their management are nothing but a bunch of liars who was feeding us lies ab...

Xander Brooks

Not a very good service!

So, I was asked to contact Saur to arrange a rdv to read the compteur by some English friends who have a holiday home here in France. The customer sevice lady gave me a date and a time between 13.30 a...

Yotyotyotyotyot

Saur group- water company

Saur group- water company. SCAM SCAM SCAM! Do not fall for their scams or checks to deposit for home office equipment. I almost fell for it! I’m glad I didn’t. They seem legit through all their media...

Joan Rogers

SAUR are very difficult company to deal…

SAUR are very difficult company to deal with, their customer service is slow to respond to any quiries regarding payments or bills. When asking for payments to be made they offer no up to date solutio...

Sinkenka

They have sent a bill for 833 euros…

They have sent a bill for 833 euros which includes the over 400 euros which I already paid in June. I have sent a copy of my bank statement showing this payment went through my account in June but so...

Shayne Taylor

Overcharged us 750€

Overcharged us 750€, then miraculously found a plumbing service that would fix a non existent leak for 1000€ within 2 HOURS!!! Now I'm trying to login to pay my bill, system doesn't recognize me, try...

Liam Parker

Difficult customer service

So my first experience with SAUR was a bill for 5,417 Euros for water usage for the year of 2024.They did not 1) recognize that I had paid 75 Euros a month the entire time, 2) a 60 Euro credit that th...

Esteban Martínez

POCO IMPORTA EL CLIENTE, LO IMPORTANTE ES COBRAR.

16/7/2024, siete de la tarde, se produce la rotura de una tubería en un barrio de Vigo, cortan el suministro sin aviso previo, para poder hacer acopio de agua antes de que comiencen la reparación.Inic...

Miguel León

Atendiendo puntualmente a los clientes

Atendiendo puntualmente a los clientes, ya que funciona con "el venga usted mañana"

CompréYoMismo

Le pongo 1 estrella porque no está la…

Le pongo 1 estrella porque no está la opción de 0 son unos incompetentes no se preocupan de los ciudadanos solo de cobrar sus facturas, llevamos más de 2 años sufriendo cortes de agua de días enteros...

María

Aqualia penaliza a sus clientes por un menor consumo !

Actualmente se dice constantemente a la gente que hay que reducir el consumo de agua en la provincia de Málaga. Esto es cierto, porque aquí también hay escasez de agua.Aqualia agradece a sus clientes...

NO4

CORTES DE SUMINISTRO SIN RAZON

EN ILLESCAS CORTAN EL AGUA CUANDO QUIEREN, AHORA MISMO ESTAMOS SIN AGUA TODO EL DIA SOLO HAY AGUA POR LA NOCHE; A 40 GRADOS NOS TENEIS SIN AGUA SIN AVISO PREVIO NI EXPLICACION; SINVERGUENZAS

Lidia

Pésimo servicio y pésima atención al…

Pésimo servicio y pésima atención al cliente cuando se contacta con ellos para pedir información del motivo y tiempo que vamos a estar sin suministro de agua.

MAHMOUD MIRZAEINAJJAR

I am very grateful for the excellent support I received. The team was very understanding of my finan

I am very grateful for the excellent support I received. The team was very understanding of my financial situation and helped me set up a manageable payment plan quickly. Great communication and profe...

Zee

I spoke to a lovely lady called Donna.C She was very friendly, understanding and sorted the issue a

I spoke to a lovely lady called Donna.C She was very friendly, understanding and sorted the issue and went through it so everything was understood and so we were on the same page. She listened to wha...

Ansh Shah

Mikayla was super helpful, made sure the information being shared was accurate and knowing it was my

Mikayla was super helpful, made sure the information being shared was accurate and knowing it was my first time setting up a water bill took me through everything thoroughly. Smooth experience and eas...

Elizabeth Taylor

Chloe Hurst, I cannot thank you enough today for your outstanding customer service! From the momen

Chloe Hurst, I cannot thank you enough today for your outstanding customer service! From the moment you picked up my call, you manner was cheery, friendly and professional. You engaged immediately a...

Chris Kitson

Had to call customer services to close my account after moving out of my address. Maddy S, who had a

Had to call customer services to close my account after moving out of my address. Maddy S, who had answered the call to me was extremely helpful, explaining the process clearly whilst being considerat...

Nicholas Lewis

An incredibly frustrating experience with this service.

This has been an incredibly frustrating experience with this service. There is a complete lack of support and communication. Instead of reaching out to offer assistance, they immediately send bills to...

Lynne ES

This whole winter, the system, of course, did not work. I will be paying for years on a system that

This whole winter, the system, of course, did not work. I will be paying for years on a system that does not work most of the time. As I have written before, they send someone to fix the issue, they s...

Joe Ronzo

I contacted LeafHome to address a hard water issue in my home. On St. Patrick’s Day, Dean from LeafH

I contacted LeafHome to address a hard water issue in my home. On St. Patrick’s Day, Dean from LeafHome arrived on time, was friendly, and never pressured me to buy a system. He tested my water, confi...

Sue Lorine

My 91 year old father purchased a water treatment system from Leaf Home Water Solutions and was inst

My 91 year old father purchased a water treatment system from Leaf Home Water Solutions and was installed on 7/16/2025. The system was sold as a solution for odor in his well water. Immediately after...

James Miller

Love the new system. Water is so much better than it was before. Big thanks to Randy for explaining

Love the new system. Water is so much better than it was before. Big thanks to Randy for explaining all of the details and making sure everything went smoothly.

Tabitha Patterson

Lack of Honesty and Integrity

There is a complete absence of honesty and integrity with this company. It is advisable to steer clear of them entirely and consider purchasing from other sources. Be sure to check reviews on various...

Albert Walker

Misleading Installation and Poor Support from the Service

I experienced significant issues with the service during the installation and sale of a water filtration system for my home. Their actions led to financial loss, subpar product performance, and lack o...

Simon Magness

So! Came home Tuesday/Wednesday to 8 bottles of water on the doorstep. Apparently south staffs had f

So! Came home Tuesday/Wednesday to 8 bottles of water on the doorstep. Apparently south staffs had fixed a leak. BUT reckon now is a part blockage so the leak couldn't of been much of a leak if it's p...

Logan Morris

They say they are updating the online…

They say they are updating the online billing payment from 27th of January till the 6th of February. I still can't log on to check my account. Its the 7th today. What company takes over a week to upda...

Ealdwulf

I now have no faith in this company

I now have no faith in this company. Besides the data breach of all my details, and those of several hundreds of people also, they would not accept my meter reading, which through no fault of mine was...

SamPokemon

Data Breech from August!

So, I along with thousands of others have suffered from the data breech that saw our personal details being shared on the Dark Web. Oh but I didn't find out from SSW, no. I found out after a credit ca...

Nadine Harris

Log on problems

Got email (8thFeb) saying bill available to view on line...When attempting to log in message states unavailable updating billing system 27thJan to 6th Feb?I guess late completing update since now 9th...

Matthew C.

Management clearly don't see there are not enough customer service agents!

Trying to sign up to an online account. Using my ref number on the bill and the system tells me the details of name/post code and ref number don't match.So try to call customer service and it's over a...

Vernon Elmes

This company is sketchy, be careful I signed every 12 months and they started to charge my credit

This company is sketchy, be careful I signed every 12 months and they started to charge my credit card and send every 3 months the wrong the filters You can't reach anyone vy phone and when I fi...

Josh C.

Filter is great

Filter is great, especially as you can back flush it.Have only just received it. Aus Post delay.

DH23

Very quick and efficient delivery.

Adrian Dalton

Super quick delivery

Super quick delivery, water tastes beautiful. Thanks!

Stevie

I’m impressed in how easy it was to get…

I’m impressed in how easy it was to get this great product

Nikolai Schneider

Easy to deal with and fast delivery

Mr Patrick O'Reilly

Uk Water Filters have always been reliable, consistant and are great at Customer attention and fullf

Uk Water Filters have always been reliable, consistant and are great at Customer attention and fullfilment, for the many years I have been a user of their products. Long may they continue in their suc...

Victoria Duranova

We had a very disappointing experience with System for UK Filters and their reverse osmosis system.

We had a very disappointing experience with System for UK Filters and their reverse osmosis system. Despite being advertised as a DIY installation, this is absolutely not the case. The instructions an...

Jemima Adams

Exceptional experience with this service.

Dealing with this service has been a fantastic experience. I purchased my RO filter about six months ago and am very satisfied with it. The support team reached out multiple times to ensure I was plea...

IStoleYourBunny

Easy reordering and helpful reminders.

The timely reminders are incredibly helpful, and the reordering process is simple. The product is excellent, providing filtered water for up to six months (load it and forget it). Delivery is always p...

Lea Brindle

helpful but not too effective support

good product and helpful, if not effective customer support

Jayda Rogers

Consistent quality for returning customers.

As a returning customer, I have always experienced first-class service.

Sue Duke

Uzair handled my call very professionally. He listened to me and then looked at the record he had of

Uzair handled my call very professionally. He listened to me and then looked at the record he had of my previous call on 9.2.26. He then dealt with the case that had not been dealt with properly on 9....

Alison Everness

Helpful customer advisor, even if problem not resolved!

Jaden Alexander did his best to answer a query, and advised me how to proceed to try to get a resolution. He remembered our conversation the previous month about the same issue and was able to access...

Julian Hawkins

Direct Debit Set-up

We had a query regarding a refund of charges and also wanted to set up a DD. My friendly Customer Advisor Jaden Alexander dealt with this quickly and efficiently.

Ken

Raaiqhah Parsons was helpful

Raaiqhah Parsons was helpful in resolving my query and the next steps.

Jane Roche

helpful and informative

Sally

I spoke to Munashra who was very…

I spoke to Munashra who was very helpful and resolved my query extremely quickly.

Madina Orazbekova

Simon was so lovely and polite. An absolute angel. Clearly explained my extra charge and helped me r

Simon was so lovely and polite. An absolute angel. Clearly explained my extra charge and helped me resolve the issue so quickly. Rejected my cupcake offer, so I settled for a hyping up on Trustpilot....

Maria Florencia Bensimon

I experienced an issue with my online account, and the chat support team handled it efficiently. The

I experienced an issue with my online account, and the chat support team handled it efficiently. The problem was understood and resolved quickly, making the whole process easy and stress-free. A very...

Anni Davey

We were advised by Maintain-A-Drain that our shared drain manhole was in need of repair, probably th

We were advised by Maintain-A-Drain that our shared drain manhole was in need of repair, probably the responsibility of Wessex Water. Their rep duly arrived on 18th February (as advised by them on th...

Donald

Poor service Having no supply, Wessex Water arrived and declared it a problem on the property side.

Poor service Having no supply, Wessex Water arrived and declared it a problem on the property side. 2 days later they were persuaded to return to discover the problem could be resolved at the supply...

Stephen Bevis

Had a water leak in the external main that was repaired, promptly, free of charge under"free water s

Had a water leak in the external main that was repaired, promptly, free of charge under"free water supply repair " scheme with the minimum of disruption.Everything was done exactly to their programme...

Pippa

I have had to contact Wessex due to a very unpleasant flood at back of property. They have been incr

I have had to contact Wessex due to a very unpleasant flood at back of property. They have been incredibly busy due to the weather over the past couple of days. However, today Loris and Rob came out a...

SAM KOLTSCHAK

I believe Everflow Is absolutely is A Scam energy suplier the reason i've joined was their reviews w

I believe Everflow Is absolutely is A Scam energy suplier the reason i've joined was their reviews which aren't truth This supplier is a complete scam even a fraud. What they said on the phone was di...

Disgruntled

Very poor experience with Everflow. Despite the account being for a limited company, they repeated

Very poor experience with Everflow. Despite the account being for a limited company, they repeatedly issued bills in my personal name, which is completely incorrect. They charge in advance and don’...

Tracey Barker

Absolute abysmal company. They have no idea what they are doing. Subcontract their waste service to

Absolute abysmal company. They have no idea what they are doing. Subcontract their waste service to premier waste who make every excuse not to service our bins. When you ring them to complain about a...

D L J MATHIAS & H D BOWEN.

Spoke to Janet again today and she is…

Spoke to Janet again today and she is more than helpful to be fair. Explaining everything thoroughly.

Customer

The agent was very helpful

The agent was very helpful

Sandra Chaplin

Janet was very clear and concise in the…

Janet was very clear and concise in the information she required and the information she needed from us.

Nicolas Barnes

Frustrating refund process

I mistakenly paid £248.76 to this service on their automated platform on 4th November 2025, and despite reaching out daily, I still have not received a refund. While the representatives are generally...

EL

Beyond a joke

On 07/06/2024 I reported a leak due to my water bill being exceptionally high. About a month later someone came out to have a look and said I needed to get my pipe cover to fix it. I had my pipe cover...

Jodi

School Visit Review

The educational Flow-zone centre and staff are fantastic and really look after you during the day. The activities are varied and you get a real insight into how water gets to our taps and the importa...

Booth Adams

So cheap and always reliable

I saw a news story about all utility bills going up in 2025 so did a price comparison... SES is actually going down! Felt like I had to (finally) come and review them. I've been with SES for years now...

Arnold Johnson

My bills increased significantly over a…

My bills increased significantly over a period of time, there was no change to our water usage during that time.I was advised to perform a tap test, however this wasn't possible as the meter on the pa...

Ellen

Good customer service

Hi I spoke to Vadsi today and she was great at explaining to me all the bills and charges.

Andrew

For a company you’re such a brilliant product the customer service is shocking. You email them but

For a company you’re such a brilliant product the customer service is shocking. You email them but they never respond. Time to trace the CEO And no, do not ask me to send an email to your custo...

JDS_LEGIT

Excellent first experience with the service

This was my first time using the service. I ordered a key fob and received it in just two days. Account setup took less than two minutes, which was impressive. I was pleasantly surprised by how easy i...

deadscope5640

Absolutely love having access to pure…

Absolutely love having access to pure water for my window cleaning business,I use to station at Stoke Power league,I would have given 5 stars if there was another station closer to me in the Cheshire...

Noah Ruggeri

Spot on Spotless

Can’t fault it, station 10 minutes away, water spot on, company spot on.Spot on Spotless

RS

It's great to have pure water on tap my…

It's great to have pure water on tap my only problem would be to have a closer location to Royston as the closest one to me is Letchworth

Frederick Scott

Reasonably close location

Reasonably close location. Easy to set up account and get started.

Humphrey Hawksley

Probably the least professional website of any of our critical national infrastructure. No informati

Probably the least professional website of any of our critical national infrastructure. No information. Rejects customer numbers. Cannot create an account. No guidance and the consumer has no choice....

_xXari27PvPXx_38

They estimated my bill at over double…

They estimated my bill at over double what it usually is so I called them and after hanging on for 34 minutes was cut off . I’m assuming still working from home or abroad somewhere . Such awful servic...

EC

Meter installed without being asked

Meter installed without being asked, giving a quote that average price for a meter would be £5 move then I'm paying at present, also saying that blue tooth devices can't be hacked every phone has blue...

May Kelly

Brilliant service, thank you

Steve & Dean were brilliant, after many excavations the stopcock was found and changed with a new one. They were very polite, worked hard everyday. Very tidy, reinstating was spot on, top soil and gra...

Dorian Coleman

Matt and Jemma were amazing this…

Matt and Jemma were amazing this morning when dealing with queries for a disabled man. I live out of the area and only wish my water company had such high quality employees. Thank you again Matt and...

Matthew Powell

I have lived at my home for 20 years…

I have lived at my home for 20 years and today they came to test my water. This is the first time this has ever been done. 9am in the morning he has 1 street a day, the majority of people are at work,...

Robert A.

Extremely disappointing experience

Extremely disappointing experience After my mother passed away, her account had a credit balance, and they assured me a refund would be processed to her bank account within 8 days. When the refund did...

Philip Andrew Goss

The agent did not show any empathy at…

The agent did not show any empathy at all: she was cold, distant, indifferent and made hardly any effort to answer the points I raised. This is an appalling company with a monopoly that is guilty of t...

Alan

horrible company

horrible company, I wish I could change suppliers, they are constantly on at me because I refuse to pay any of my bill on advance and keep telling me if I don't it will put me in debt and they will te...

Chris Smith

WELSH WATER

WELSH WATER. The majority residents of Ffynnongroyw were without water 14th-17th August. You promised compensation. You have now broken that promise, saying that the water supply was only cut off for...

LIz52

Welsh Water are the worse company I have ever encountered

Welsh Water are, by far, the worst company I have ever dealt with. Having changed to a water meter in April this year, I would strongly advise others not to do so and avoid for as long as you can. My...

Matt Powell

Wasteful and abhorrent company.

Nena Scott

Efficient Resolution of Plumbing Issue

The outside meter stop tap at a vacant property I oversee wasn't fully shutting off. I reported the issue via email to the support team, and within ten minutes, I received confirmation that it was log...

Anya N.

Website is still down after 2 months

Delia Ross

Poor customer service, terrible website.

The website has been down for weeks now (probably longer). However after much hard work, I managed to get onto the app hoping to enter a water meter reading.I now find you can only enter a water meter...

Christina Kelly

Awesome service. We had a problem the outside stopcock and all was worked on and sorted within 2 hou

We had a problem with the outside stopcock and all was worked on and sorted within 2 hours. The rest of the work was done in 2 days. Most impressed.

Carson

Cambs. Water, where are your works signs?

I drove nine miles unnecessarily yesterday to reach home, because Cambridge Water's work in my village wasn't adequately marked with diversion signs. If I had been collecting a child or old person, o...

IB47

Un-useable website for months

Service has been fine but sort your website and app out!Maybe use some of the millions earned by the chief executives to fix the broken website and allow people to easily pay their bills....