Kai

Quick and helpful

Jack Whitney

Good timing and good shipping

Burton S.

Super fast response

Super fast response, resolved the issue on the first response!Thanks!!

Hubert

I got the 8 foot sack

I got the 8 foot sack, I had to contact customer service 3 times to get more foam because it wasn't the right size. They gave me a discount on the price. Because of having to deal with the fill.

Jonah L.

Order Lost - Replaced Immediately

There was a delivery problem early on that was not the Comfy Sack's fault (FedEx screwed up). The customer service rep Janice was super nice and helpful in resolving the delivery issue and even offere...

PROmarcus3356

Great customer service!

Mitchell Adams

Getting what I needed

Information was presented clearly so I could confidently order the products I needed for my application.

Janie P.

Easy to work with and responsive

Easy to work with and responsive. Helped me find the right caster for my application that was in stock and was able to fulfill a large order in less than a week.

Thomas Taylor

Great Experience

what a great website to use LOVE the ability to download drawings and when I had questions, customer service was able to answer quickly. I'll be back on my next project.

Ultan

Great people very good products and…

Great people very good products and easy to work with. Shipped right away.

KP

Website chat to order fulfillment -- Excellent

Reached out via the website and they were very responsive, did not have to communicate with a robot or someone overseas. He was super helpful is asking questions to make sure I was ordering the corre...

Ezra F.

Amazing Advice!

I was unsure which caster would be best for my application and received amazing advise, great pricing and fast delivery. I'll use them every time from now on!

Peter Katz

I ordered a custom Natuzzi sectional from Bayer’s of Boca Raton Florida, from a swatch of leather. W

I ordered a custom Natuzzi sectional from Bayer’s of Boca Raton Florida, from a swatch of leather. When the sectional arrived the stenciling and color were wrong, Mr. Bayer’s told me there was a re-st...

Mohammad Afkousi Paqaleh

Exceptional customer service. Natalie B. spent hours showing us every piece we were interested in an

Exceptional customer service. Natalie B. spent hours showing us every piece we were interested in and remained incredibly patient throughout the process. Our experience was amazing; the handmade sofas...

Sahba Zare

I bought a dining set from this store even though I found the same table £1000 cheaper online but I

I bought a dining set from this store even though I found the same table £1000 cheaper online but I chose to buy from the store to receive customer care. The experience was very disappointing. At the...

Helen

David at Trafford Centre was really helpful and knowledgeable on the range of sofas for sale and als

David at Trafford Centre was really helpful and knowledgeable on the range of sofas for sale and also the options available in the sofa and added extras available. We bought three and two seater recl...

Jimmy Mac

Liam was fantastic, didn't really know what we needed, but when when we gave him the sizes we needed

Liam was fantastic, didn't really know what we needed, but when when we gave him the sizes we needed he showed us every combination which was great. Eventually settled on a suite that suited our need...

Jerry R.

We had a wonderful experience with Ady…

We had a wonderful experience with Ady at lakeside. He is friendly and very knowledgeable about all of the products. He worked with us to get the best options and fabric choices all the while not bein...

NatashaNineteenNinetyEight

Ordered two fold up single beds as we don't currently have a mattress to sleep on. We ordered them,

Ordered two fold up single beds as we don't currently have a mattress to sleep on. We ordered them, timing them to arrive so we wouldn't have to sleep on the floor. Unfortunately there was a mix up wi...

_DracKar_87

outstanding customer service and commitment to customer satisfaction.

I recently faced an issue with my mattress and reached out to the customer service team at Jaybe. I had the pleasure of speaking with Jayne, who handled my concern in a remarkably speedy and cheerful...

Scott

First class customer service

I had a problem with a mattress I had bought through a third party seller and decided to ring Jay- Be direct. I had the pleasure of speaking with Jane, who immediately arranged for a replacement one...

Frances Carter

Great Service

Rectified an issue we discovered a couple of years after purchase and while under the 5-year warranty, very impressive!

Selena Fisher

The Jay-Be Benchmark S5 Hybrid e-Sprung™ Eco-Friendly Mattress

The Jay-Be Benchmark S5 Hybrid e-Sprung™ Eco-Friendly Mattress is impressively comfortable and soft, providing excellent support with its hybrid design. The eco-friendly materials add to its appeal, m...

Erastus P.

Ordered Mattress through Dfs had issues…

Ordered Mattress through Dfs had issues with Dfs delivery service fedex. Sarah Hall from the Jaybe team was made aware of issues and from that point on everything has been handled with great communica...

Karen Tucker

Extremely helpful staff but not pushy. Selected a single armchair for my elderly mother. A good sele

Extremely helpful staff but not pushy. Selected a single armchair for my elderly mother. A good selection to choose from including fabrics and colours. We were kept well informed of all the process. T...

Noelle Hughes

An outstanding purchasing experience

An outstanding purchasing experience, highly professional, attentive, and polite. The delivery was flawless, handled with care, respected my property, and featured excellent communication while being...

PAUL JOHNSON

New suite,

We ordered a new suite, they informed us that it had to be ordered, we were informed all the way, by their app. Arrived on time and two chaps came to deliver and set up, arrived as arranged. Very hap...

Nick Smith

Lazyboy Douglas

From sales( Joanne and George) to delivery ( Charlie and Sam) exceptional. Product Lazyboy Leather power 2 and 3 seater is absolutely amazing. Thanks.

Customer

We was very happy with your customers…

We was very happy with your customers and deliver

Kirsty

Great friendly staff, kind and respectful

Great friendly staff, pleasant and helpful. Thank you to Charlie and Sam who delivered our sofa in a timely and professional manner. We are very grateful. Two great young lads, very polite, caring and...

Hesham Chahen

I ordered a bed and TV unit online from Danube Home, and the experience has been extremely disappoin

I ordered a bed and TV unit online from Danube Home, and the experience has been extremely disappointing. The TV unit was defective upon installation, which the technician immediately confirmed. The...

MJ36

Disappointing Purchase Experience

Disappointing Purchase Experience – Not Recommended I bought a mattress that was advertised to provide excellent support, but my experience has been the opposite. The mattress is very uncomfortable an...

Brock K.

Good Value, Good Quality, Good people (Danube, Sharjah Furniture Complex, Sharjah, UAE)

Great experience at Danube Home in Sharjah Furniture Complex, Sharjah, UAE! The staff were friendly and always smiling, offering excellent customer service. Prices were very reasonable, and we were pl...

Gary Baker

Poor customer service and work ethics at store

I was the only customer in the store in RAK at 15:40 hrs and all the employees saw me but no one came forward to assist. I then approached one of their counters for assistance and very very reluctantl...

Ayshea Shezadi

the assistance and help is first class…

the assistance and help is first class your salesman parvez was excellent in helping and assisting to choose furniture he really met our expectations

Noor Musa

Warning for Danube product quality and service

I am extremely disappointed with Danube. The chandelier I purchased for several thousands AED lasted only a few months before it stopped working, which already shows poor product quality.What frustrat...

Deorwine B.

Disappointing experience after initial satisfaction

I was initially very satisfied, which led to a second purchase. However, only part of my order came this time, and despite my attempts to resolve the issues, they continued. Half the payment was compl...

Enoch Reed

They aren't delivering what I have…

They aren't delivering what I have ordered. You will also incur additional costs in the event of cancellation. So you are being held hostage.Never buy by ZITMAXX. See also reviews of RADAR and KASSA...

MF78

Very friendly and good variety and…

Very friendly and good variety and choice. A bit long the waiting for the actual delivery of customized product.No problem with English speaking customers eithers, very easy to configure the Sofa to o...

DB

Slecht klantenservice

I never received the purchased item after more than a month from the date of purchased (one week was promised), and no follow up from customer service.

Deanne

Hendrik I believe was name of the chap…

Hendrik I believe was name of the chap that helped us, and he was tops! Really was and great in showing us the options that were possible, and clear in replies to our questions. We had heard of your s...

Onixbab90

So far we have received no information…

So far we have received no information about our order.

Rilex021030

Impressive custom dining tables

I purchased several items and I'm thrilled with the idea of custom dining tables featuring sintered stone; they have a very modern aesthetic. I expected a longer wait, but it was entirely worth it for...

Lewis Smith

Frustrating delivery experience

I ordered a custom table, and while I expected it to take several months to reach Australia, the problems started afterward. It left Sydney for the Gold Coast on 7/1/2025, and now, after nine days of...

Helene Clark

Unacceptable delivery experience

I ordered a custom table, and while I expected a few months for delivery to Australia, the issues began afterward. It left Sydney for the Gold Coast on 7/1/2025, and after nine days of following up, i...

MR

Successful birthday gift card experience

I received gift cards for my birthday, and the customer service was incredibly helpful in guiding me on how to use them effectively. I've received my order, and it looks fantastic. Thank you!

Nuzeri56

Great experience with custom coffee table set

I ordered a custom coffee table set, and it reached the warehouse in the fifth week. I was worried that the delivery wouldn’t arrive before my guests, so I contacted their customer service. They arran...

Ulysses Brown

Excellent product and service

The communication was outstanding, and although the delivery took some time from overseas, the tracking and delivery service were superb. I had a question about the instructions, and they responded qu...

Katherine Brooks

Couldn’t be happier!

Couldn’t be happier! Large, soft comfy loveseat cushion in the perfect color. Wonderful customer service, THANK YOU!

Gregory

The folks at WickerWarehouse are very…

The folks at WickerWarehouse are very pleasant and personal. They know the products very well and guide you along in the selection process. I would recommend them highly.

Kathleen Kreger

I hated it

I hated it. It was so cheap looking . For $200 and some dollars, I expected something really nice. I ended up giving it away, and buying one from someplace else for a lot less money that looks really...

HUIMIN

Beautiful table just a little too pricey

Darlyn Mulligan

Great customer service

I had quick service and when I needed customer service, my question was answered right away. The cushions look great!

Cindy Holland-Rodriguez

Good quality and good looking

Nice, high quality sets. I have three of them now at different homes and I love them!

Oswald Fisher

Excellent!

Great product and great service. Highly recommended!

Manuel F.

Great customer experience

Great customer experience. They were so helpful when items were out of stock and can not fault them or their hangout pod. We love it!

Chad

Would highly recommend and is very good value.

I would highly recommend this for adults. Ireally like this product and the fact it comes with with its own stand and storage bags makes it really good value. It is easy to assemble, fund to use. I...

Hugh W.

I love my hangout pod

I love my hangout pod! I hooked mine up to the beam of my cabin on the deck. It is extremely comfortable and I use it all the time. It feels like you're floating on a cloud when you're laying in it. I...

Sienna Burke

loved the hangout pod!

Marina

I love how conformable it is and how…

I love how conformable it is and how easy it is to assemble. I am excited to use it on my next camping trip.

Natalie Davies

We’ve recently had a pergola delivered and fitted by Suns Lifestyle and couldn’t be happier with the

We’ve recently had a pergola delivered and fitted by Suns Lifestyle and couldn’t be happier with the whole experience. The three installers were incredibly professional and polite, worked very efficie...

Dorian Foster

Great Job Steve and Charlie

Professional, efficient and courteous, Steve and Charlie were great envoys for the company. An excellent product which looks perfect on our terrace that was installed without fuss and in short order....

Sky Scott

Fantastic pergola and great fitters

Marc and the team fitted our new pergola over a jacuzzi and decked area. They were very efficient and helpful with any queries. We are very pleased with the service they gave and with the excellent p...

Raymond Turner

Great job on hottest day of year. 5 ⭐️

We changed our minds about what colour to go for the day before installation. Thankfully a white one was in stock and Sun’s Lifestyle were very obliging in changing it for us. We had our rota pergola...

Bryan Long

Loving my pergola !!

Quick delivery, very well made , easy to follow instructions would highly recommend 😊

Luther Cook

Exceeded expectations

Ordered Friday 22nd and was installed Tuesday 26th, was originally told up to 8 weeks so this came as a very pleasant surprise. Marc and Dom turned up exactly when they said they would and got to work...

Margaret Capps

I recently purchased a beautiful diffuser, which holds 1,700 milliliters of fragrant oil. Its design

I recently purchased a beautiful diffuser, which holds 1,700 milliliters of fragrant oil. Its design features a striking red and white spray, reminiscent of a rosemary sprig, adorned with delicate woo...

MrPilouF76

Misleading Product Representation and Poor Service

The products advertised on this platform are significantly different from what is actually delivered. After raising concerns about the misrepresentation of certain items to the company, a refund and c...

Sol Rogers

Excellent!

Website and ordering system easy to use. Very quick delivery. Well packed and items as described.

Noelle Bush

Fast delivery time and lovely gifts

Netty Long

Always great products

Always great products ! I would highly recommend . Thank you for making shopping for gifts a real pleasure .

Denise Wilson

Excellent service from the Gift Company…

Excellent service from the Gift Company and especially from Becci on their help line. Ordered our dining table on 24th Dec., delivered 6th. jan. Delivery driver was very helpful and took the pallet to...

Victoria Harvey

Bought a 2 drawer wardrobe with top box in oak finish. Beautifully made and finished. Service was fi

Bought a 2 drawer wardrobe with top box in oak finish. Beautifully made and finished. Service was first rate checking order and arranging delivery. Delivery drivers were very professional. Very good v...

Winter Price

Lovely wardrobes

The wardrobes are lovely and very solid and sturdy. The delivery drivers were quick and efficient.

RP

Fantastic company, great products & excellent service

Fantastic company with really great customer service. I had a slight issue with my order and mentioned to them they were very apologetic and sent a team out to rectify which was really a small issue....

Meara Harris

My delivery arrived and the wardrobe…

My delivery arrived and the wardrobe was assembled by two helpful staff, on completion I inspected tge unit and I am very pleased with the look and build quality, unfortunately a few days later I move...

Madonna Coleman

Quality Furniture at Competitive Prices

If you require well made, solid, stylish and made to order furniture at a very competitive price then you will get no better than Woodlands Furniture.The customer service is second to none, nothing is...

JaviVazquezSPA99

Really pleased, would highly recommend

After viewing online we visited the showroom area to see the furniture in real life before ordering. We received great advice and assistance and ordered a 3 door, 6 drawer Cambridge wardrobe. A delaye...

Fiona Smyth

Ordered a zip and link mattress after a staying at mother in laws new place. She had invested in a l

Ordered a zip and link mattress after a staying at mother in laws new place. She had invested in a load of new beds for her BNB from divan centre UK. She she came across them though a friend who also...

Sharlene Foster

Outstanding service and delivery

I ordered a bed and mattress and reached out beforehand to confirm a delivery within a week. I received a reassuring callback confirming they could meet my timeline. The delivery team sent multiple de...

Rosie

Team don't answer calls directly

Team don't answer calls directly. Calls are managed by third party.

Theopkil

Good quality productWe are delighted with our recent…

We are delighted with our recent purchase from Divan Bed Centre. Delivery was prompt and everything well wrapped. The quality is better than I expected and the versatility of one larger bed with the s...

Sam Smith

Very good !

Good quality of bed base, easy to assembly and it came well protected.I ordered the matress aswell, and definitely it meet my expectations! No issues at all!

Alexandria Bell

Good product & excellent service

Received the ottoman small storage divan today and it is excellent quality a very reasonable price and gives significant additional storage in the divan base. Just 4 days from order to delivery. Came...

Sheryl

Remade my entire closet with Vipek

Remade my entire closet with Vipek. Tore out the wire shelving and started with a Vipek adjustable unit for the back wall. Added two smaller units on wheels. It's a small closet but I can easily roll...

Paul

My overall experience was excellent

My overall experience was excellent! The communications were accurate. The product arrived on time. The product packaging was the best I have ever seen. Assembly was easy and the product itself was ju...

Cherry Ross

When ordered directly from VIPEK…

When ordered directly from VIPEK website, the product never came and experienced shipping problems. I had to order the same product off of Amazon, and that was actually delivered. Product itself is ve...

Josh and Suzanne Boswell

Love these

Love these, they are amazing! Fit well, very study, easy to put together, shipping was fast! Zero complaints!

Cole Daeschel

Ordered a set of replacement bulbs for…

Ordered a set of replacement bulbs for my 2024 Ram 3500. Had issues with a low beam light. Contacted customer support. They talked me through some steps with no luck. They sent me replacements within...

LS

Painless ordering experience

Simple ordering process, delivered on time and product was as expected

Mrs .Denne

I was very anxious about ordering online without seeing or trying But instantly loved the look of t

I was very anxious about ordering online without seeing or trying But instantly loved the look of the Mia sofa and chair so I went ahead and ordered A few days later I was contacted about a delivery...

Montie Parker

Aesthetically pleasing sofas, but avoid them!

The look of these sofas is impressive. HOWEVER, it's advisable to stay away. The quality of the cushion fill is poor; they become uncomfortable, lose their shape, and need constant fluffing after each...

Robert

We are very pleased with our two…

We are very pleased with our two harpers sofas , footstool and Bella chairs . The delivery was within the agreed timeframe and the delivery drivers were punctual and polite . All packaging was taken a...

Loulebe

Great custom sofa

Great custom sofa, comfortable and just the right size. Delivered within timescales stated.

Clyde

Never again

Order put through in Jan 2025 arrival date was due April, i rescheduled and twice deliveries have failed. first time because of the amount of steps to my property even though i completed a pre deliver...

CT

We absolutely love our 3 seater Jasper…

We absolutely love our 3 seater Jasper sofa….beautiful sofa, fabulous service and would definitely recommend!! 5 Stars!!

Rebecca Scott

Octa "Idiotic" - DO NOT BUY

Similar to others in this thread, despite the 12 months "purchase" warranty and the 18 year "product warranty" the mattress is identifying as a taco, at the ripe old age, of 7 months old. After regist...

Duncan Kelly

topper delivery time 14 to 28 days

topper delivery time 14 to 28 days, load of rubbish, given 2 dates didn't arrive. they don't answer emails, no tracking details, just turned up after 7 weeks. shoddy customer service, would recommend...

Chas

You'll never get a relacement for a faulty topper

Delivered on time, but within a year I was sleeping in a huge human-sized divot, causing extensive back and hip pain. I contacted for a refund/replacement on the 8 year warranty and the hoops needed...

Clay Reed

Well so disappointed 😞

Well so disappointed 😞, watched the advert and thought that looks good for our needs but what sealed it was it came with a free pillow! WRONG! so we ordered the octosmart king sized topper! Great we...

Cosmo L.

Dormeo- LET DOWN

Ordered mattress topper 25th October for Xmas gift . Company policy is to allow 28 days for delivery . I called on 22 nd November and was told there would be a delay . I then received an email from c...

furrious7

Absolutely the worst mattress we have…

Absolutely the worst mattress we have ever bought in 43 years of marriage..within a week a dip appeared on my husbands side ..he's not heavy or tall ..within a month he said it's like sleeping in a bu...

Vanessa Brooks

appalling customer service. I have been trying to cancel an order for 4 days now. They have taken

appalling customer service. I have been trying to cancel an order for 4 days now. They have taken part of the money from my account and wanted more because I made an error in size, which is fine but...

Wilber C.

Exceptional service for custom needs.

Exceptional service for a custom cover for a large orangery sky lantern. The website provided clear instructions on measuring, and after I submitted my measurements, the designer asked me to double-ch...

Edwina Cook

Beware… dreadful service

Really wish I’d not got this company confused with the others with good reviews before I bought from them. Paid express shipping to get the product in time for a special event. On ordering they immedi...

Harris Cooper

Avoid this company

Avoid this company. Their website is misleading with a .co.uk website gives you the impression they are based in the UK but not. Paid almost £250 including their extra insurance to cover changes in my...

Precious

AVOID : This is not a UK company and they confuse inches and cm and provide a very poor customer ser

Having ordered 2 straightforward covers and been pleased with the quality , I decided to go for a more complex cover for my new L shaped corner suite. After a few days, they asked me to check my meas...

Hank

Terrible experience

It's a sham web address. They use .co.uk and .eu website domains and list the respective prices in GBP and EUROS but they ship from India (even though they wrote to me on th chat service (I have the s...

Eric Darwin

My daughter recently purchased a "Inset fire unit "from Newby.After fitting into a newly constructed

My daughter recently purchased a "Inset fire unit "from Newby.After fitting into a newly constructed fireplace we discovered that the fire was not working.Fault codes pointed to a faulty temp sensor.W...

Aitch Hubber

I purchased a Bentley Designs Wide Tivoli Dark Oak Sideboard from Newby House Interiors and had a ve

I purchased a Bentley Designs Wide Tivoli Dark Oak Sideboard from Newby House Interiors and had a very positive experience. The ordering process was straightforward, communication was clear throughou...

Alvina B.

Great ordering,price, service and delivery experience

I wanted to buy a Kingsize metal headboard. I was able to find exactly what I wanted, at the price point I was willing to pay online at Newby interiors. I ordered, had the order acknowldged and then i...

Devon Lewis

Great price

Great price, well packaged, fantastic customer service, quick delivery & friendly delivery men would highly recommend

Cora Long

Excellent service

Good price. Excellent communication and fast delivery. Quality product

Diane

Great little hall cupboard

I ordered the Arvid Solid Oak Sideboard with 1 door and 3 drawers, which was just the right size to fit in our Hall. The furniture was well made and was delivered in good time. I would definitely reco...

Damian

Customer service is amazing!

JenkkiTomppa

Does not respond to warrantee claims or emails

Purchased a "Rectangle Super Ring - Heavy Duty, Super Durable Sun Shade Sail" in Feb 2024 with a "full 5 year warranty." Used for 1.5 summers and the fabric is deteriorating (becoming brittle) and dev...

Rita

We purchased a Super Ring Sun Sail from…

We purchased a Super Ring Sun Sail from Colourtree last year in May 2024. We really enjoyed the shade it provided but we paid quite a bit of money for it to already start tearing. We literally had for...

Bernie Voight

I made a warranty claim for a bent sun…

I made a warranty claim for a bent sun sail pole.I gave all the information that was requested, and within a week I had the damaged section replaced. They honored the warranty and I will be a return c...

Consumer

My sail had ripped in a corner

My sail had ripped in a corner. Called and received a replacement free with in a week.

Vince OConnor

2 sails

I ordered 2 of the triangle sails and they are wonderful, great material and good price. I plan on ordering more.

Henrietta

A good bed at a good price.

Our new bed is the third purchase by our family and again we got a good product at a good price. The delivery went smoothly and we are very happy with our purchase and supporting a local company inste...

DA36

Second to none service

I bought a small double bed from Snugworld Stockport. The service was first rate The sales people were very helpful, especially Neville and I am really pleased with my new bed. The after sales serv...

Randy Morgan

*****

My bed was delivered today, absolutely over the moon with it! Andrew the salesperson was fabulous and couldn’t help us enough. To be honest he was one of the main reasons we bought from Snugworld, alo...

Boichfamily50

awful Customer service

Really sad and sorry customer service. Delivered the wrong colour bed and wouldn’t agree to replace the bed with the right colour. Paid them upfront and then wouldn’t reply to numerous messages. Awful...

Cardew Reed

Best place to buy a bed

Bought a few beds from the wigan showroom massive choice really relaxed atmosphere no pressure to buy fast delivery great prices the best place to buy a new bed

Karlene Long

Fantastic service

Fantastic service. I would highly recommend. I bought my new ottoman bed from Stockport and had it delivered to my new house in Rawtenstall. I didn’t have a date for moving when I bought the bed but t...

Darby

Deceptive Discounts

The discounts are misleading. They advertise Black Friday deals, but after the event ends, the prices revert to what were previously marked as discounted.

Dean M.

Very bad service(terrible experience).

I bought a bed inkl. montage and this bed was delivered on Dec. 24. There were parts missing and some parts broken. The guys who delivered the bed left on the 24th and I was given another date for the...

Kian W.

Good customer service

I had a problem with a table purchased through Beliani. From the first complaint email to them, the response from customer services I found to be very prompt and efficient. The overall experience is g...

Dan Ramirez

Fantastic and nice product selling

Bridger Wilson

The website stated that you could…

The website stated that you could purchase 4 products for the price of 3. I did not get any discount. But I normally like the product quality from Beliani anyway I am just a bit disappointed that the...

Kkck128

Keeps switching from French to German...

Peleg Ross

Great

Great! very easy to work with, on time and helpful. Our sofas are fantastic.They got us the sofas in time for Christmas even though we ordered just after the whole Black Friday/Cyber Monday weekend. W...

Marvin Brooks

Good product, horrible fulfillment.

Four out of five stars for manufacturing. Zero stars for fulfillment.Stem Furniture is a company that custom builds your order and ships it to you. They do the first thing well, but they really fall...

PW

Get it together, Stem! Very unhappy!

Do not expect to receive your furniture in the time advertised on their website. I ordered a couch on 6/7/17 and still have not received it by 9/8/17. My couch is sitting in a warehouse waiting my to...

Annabelle Parker

I love my Rio sofa!

I love my Rio sofa - it is beautiful, comfortable, and so far very easy to keep clean - even in a house with four pets! The delivery was also very professional. I will definitely go back to Medley the...

Wallace Fisher

Delay After Delay

I made my original purchase on June 30, 2023 which had an original estimated ship date of September 5th. Then I received an update at the end of August that it was estimated to ship September 18th. No...

Lauren Coleman

We love our Mota Bumper Sectional

We love our Mota Bumper Sectional. The couch is absolutely gorgeous, so comfortable, and still looking great after 10+ months of use. It was a long wait, with a couple of pushed back delivery dates, b...

Martin F.

Misleading Retail Experience

This company is misleading and ineffective as a retailer! I ordered a chair for my office with a delivery timeframe of 4-6 weeks. After 6 weeks, I was informed it would actually take 4 months! They cl...

ItsDiegoxD78

Love this store

Love this store. Though the prices are not low, the quality of the products is very high.

Arnie

Terrible communication with their…

Terrible communication with their customers. Just purchased a bed frame and on the website it says 12-14 weeks. So the bed is paid for but no clue where it is. Also, I'm now being told that is an esti...

Bayard Anderson

Lack of Customer Care

I bought an item from this company, and the product received was vastly different from what was shown online. The athena cocktail table I received is solid grey, while the image depicted a cream color...

Arnold Harris

Horrible Experience

I've had the worst experience with this furniture company. They sell overpriced items, charge exorbitant delivery fees, and then outsource delivery to a company that can't even deliver a bed! When I r...

Coloman Smith

Questionable Business Practices

This company seems to border on being a scam. They appear to operate as a dropshipper while pretending to be a legitimate furniture retailer. I ordered a side table in November 2021 with an expected d...

Annabelle Smith

Beautiful design but poor quality

I purchased a dining set that looks great. However, after moving to my new home a few months later, I encountered a serious issue. While I was setting up the furniture, one of the chairs tipped over,...

Maxime Blanchard

ResponsiveQuick communication

Quick communication, compel price

Jared Morris

Your associate kind and efficient.

Your associate was kind and efficient.

OP_PatataGamer_48

Price was fair

Price was fair. I had an issue where the sale ended early but the chat agent fixed it and I checked out quickly.

Dylan Pace

Attentiveness and courteous

Dirk L.

Thank you for your helpful customer…

Thank you for your helpful customer service! We have been eyeing the Americana Bombay nightstands for a few months. We recently bought a brand new home and I know they will look fabulous in our bedroo...

EB69

Frustrating experience with no communication

I placed an order and made the payment, but nothing happened. After two weeks of silence, I received an automatic email stating that the item had been refunded due to lack of stock. I waited a month a...

DC

Faulty item - no reply to arrange refund

I purchased a garden table cover from this online shop and the box was ripped on receipt and the cover was ripped in multiple places near the drawstrings when received. I have tried contacting both ga...

DarkHypnoZ_

Only sent out half my order

Only sent out half my order, can't get a reply from customer services so now I've lost money. I definitely don't recommend this place.

Hexatiik77

Great item, great price

Great item, quick delivery, great price!

BobLennonProof98

Pacific Lifestyle Shade Sail

Very impressed with the quality of my Pacific Lifestyle Shade Sail, exactly as described. Top quality service too!Thank you Garden Leisure Shop, will definitely buy from you again.

_smbt_

Good price and quick delivery!

RW

Issue with an office chair

I have a problem with a swivel office chair that is only 10 months old. I contacted the support team and was informed that according to their terms and conditions on the website, they couldn't assist...

Thomas Wright

Rude female salesperson,really bad…

Rude female salesperson,really bad attitude.I can only think she disliked her job and wanted to disrupt the company making any money.i decided to take my business elsewhere.

Sutton C.

Company deserves to be shut down and…

Company deserves to be shut down and refused from selling their goods to the public. Unfortunately, I had to give them 1 star but If I could I would give them 0 not that they are deserving of that eit...

Nettie Long

Don't let this company take your money

Placed an order on the 14th of April and spent £786.00. Called the customer care line on the 2nd of July and asked them to cancel the order because they could not give me a date for delivery! Called b...

Abby F.

Absolutely awful customer service and…

Update: The reply from West Elm below says it all and is a great illustration of just how bad their customer service and PR is. I'm a leadership coach and am always interested when a company's top tea...

ceceb0203

Poor customer service care

Customer service was unhelpful and rude. We have purchased many items, and we have problems hanging the mirror. After a couple of phone calls, they said that the agent left a message for us, waiting f...

Sid Sahi

Absolutely shit they sell the lowest products available in the market. So many faults in assembly it

Absolutely shit they sell the lowest products available in the market. So many faults in assembly items and their delivery service can not be any more worse than what it is. Amart is the last compan...

Paige Redmond

BEFORE YOU PURCHASE. Please !!!! take the time to read reviews—particularly those mentioning items b

BEFORE YOU PURCHASE. Please !!!! take the time to read reviews—particularly those mentioning items becoming defective and no longer fit for use. While the furniture may look great on delivery, it is...

Bernard Thompson

Review no 3 AMART IS NOT KMART This is what I sent to the customer service manager on March 10, alo

Review no 3 AMART IS NOT KMART This is what I sent to the customer service manager on March 10, along with three additional follow-up requests for a response. Dear Robyn ISSUE 1 The product is flims...

Aliullah Shefaju

We had a great experience with Mouhammed! He was professional, friendly, and very helpful throughout

We had a great experience with Mouhammed! He was professional, friendly, and very helpful throughout the whole process. Everything was handled smoothly and efficiently, and he made us feel comfortable...

Fran Cannon

I recently purchased an electric recliner after doing quite a bit of online research to find the bes

I recently purchased an electric recliner after doing quite a bit of online research to find the best value, and I’m so glad I chose Amart. From the moment I walked into the store, I was greeted and o...

jay ann abracia

I recently received my furniture delivery and was very satisfied with the entire experience. The com

I recently received my furniture delivery and was very satisfied with the entire experience. The communication after purchase was clear and consistent, keeping me updated at every stage so I always kn...

Naila C.

Good quality furniture

Good quality furniture. Good delivery service

Vinny Bell

Excellent

Excellent quality, value and service . will buy from again

petit_Poney_PvP98

very good

Came the same day we asked for, put furniture up and where very helpful when asking about looking after the furniture. P phillips

Frankie Sanders

Poor delivery service

Lovely items but took over 5 weeks to arrive!

Razou11

First class customer service

Staff couldnt be more helpfull, ordered a table had it within 4 days due to work commitments we missed delivery phoned shop the day after and without any fuss agreed to deliver table there and then ....

Willow

quality

well made, good quality - delivery more expensive with a longer wait.