Diana Henderson

Kept me updated on status of delivery

Rafael Ross

Love the table !!!

Tala M.

Excellent Customer Service

Chas P.

I had a great experience with my order …

I had a great experience with my order and with the delivery. I haven't opened my boxes since they are being shipped overseas but everything looks packed well and no dents or defects in the packing so...

Kristin Harris

Excellent quality and great customer …

Excellent quality and great customer service.

Wyndham

I thought the process was very …

I thought the process was very efficient, the window of delivery was too long but they worked with me to go to a 4 hour window.

Janelle Reed

Deeply Disappointed – Subpar Quality and Service

I am profoundly dissatisfied with the quality of the furniture I received. The company promotes its products as luxury items, but the actual quality falls significantly short of that promise. While th...

BigMaMA123

Disappointing experience with this purchase

Regrettably, I had to buy this furniture again because the previous order was not resolved by the support team. I'm still waiting for the bank to handle the dispute since the company did not take resp...

Irma Turner

Disappointing Experience with Delivery and Support

I purchased two dining chairs, but I was frustrated by the lack of choice regarding delivery dates. The goods were sent via a courier service, which allowed me to reschedule the delivery. However, the...

A REILLY

Quick delivery, quality product.

Quick delivery, items carefully packaged. Great design at a great price too.

Angelica

DO NOT WASTE YOUR MONEY!!

My first order arrived completely defective, and after weeks of communication, they finally sent a replacement. The second set has also been disappointing and hasn't held up at all. The provided fixin...

PKCW

Quality product

Quality product, delivered on time.

Werner Reiterer

Trying to get an item replaced that is under warranty, want me to pay for the shipping. Don’t buy fr

Trying to get an item replaced that is under warranty, want me to pay for the shipping. Don’t buy from these people Would have given less than 1 start if I could

Timothy Wetmore

I ordered a snow shovel and I want to return it. I never opened it. It is still in the original pack

I ordered a snow shovel and I want to return it. I never opened it. It is still in the original package. I have tried for 2 weeks to get a way to ship it back, and they are playing games in the emails...

Terrence Mcclain

I ordered a snow blower shovel they took my money sent a tracking number by email. Went to website p

I ordered a snow blower shovel they took my money sent a tracking number by email. Went to website put the tracking number in the number doesn’t even exist definitely a scam I’m calling my bank to try...

CS4

Order placed but no response from customer service

I placed my order on 12/16/2025 and did not hear back from the customer service team. I left a review on 01/11/2026, and after a few days, I finally received a response. I requested a refund, but inst...

Taylor B.

Avoid This Company!

I ordered a cordless snow broom on 12/16/2025 and have received no updates about my order. I reached out to the support team last week but got no response. I've just sent another message to request a...

espartan12344023

Regrettably, I must rate this experience as one star.

Regrettably, I must rate this experience as one star. I would choose zero if that were an option. I placed an order for a power shovel on December 15, 2025. It has yet to arrive, and I haven't receive...

Dawn Stief

We cannot praise our Goodland Tub enough! After investing in one for our first short-term rental ove

We cannot praise our Goodland Tub enough! After investing in one for our first short-term rental over three years ago, we’ve received overwhelmingly positive feedback from our guests. The tub’s design...

Bobbi L.

A dream…

Our family purchased this tub back in the spring of 2022 and it has truly been the most incredible addition to our household. I did a lot of research but chose this tub for its shape mainly, I wanted...

Sophia

This tub is gorgeous

This tub is gorgeous, heats up fast, smells of gorgeous cedar, and is the best purchase I made last year. Takes about an hour and a half to two hours to heat up depending on the temperature outside, a...

TheFicoGamer_GM22

Absolutely incredible!

Absolutely incredible! I bought this tub as a gift, and it’s turned out to be a huge treat for me, too :). From customer service ordering through a year of soaking, I couldn’t be happier. It’s incredi...

KR

Elegant and efficient

We love our soaking tub for its intentional design that is not only beautiful but it is efficient and easy to use. The clean lines fit so well into any space and the smell from the wood is beautiful a...

Alvina

Elegant design and well thought out for ease of use

Our small business offers stays in cosy cabins, and focuses on slowing down and well being. As a host, we are so excited to have discovered Goodland wood fired tubs, not only for their amazing design...

Kathleen

Extremely Disappointing Experience with the Service

I had an extremely disappointing experience with the service after purchasing a shoe rack and a bookshelf. Firstly, the delivery took an excessive 10 days. Additionally, both items required self-assem...

Bradley T.

Poor quality chair and mattress

We had an high opinion on Urban ladder till we used their product. Their Venturi office chair has started to die just in 2 years. While our local chair which costed a fraction lasted 5 years. We are a...

Chad Rogers

order no T 991966252

order No: T991966252. Delivery was for 16th march. late in the evening got message that its postponed to 17th. we did reschedule to 18th and sent email too. still delivery boy calls and says he will l...

TK

Beware before ordering from Urban Ladder!

I am from an interior design company and recently ordered two maroon chairs. The quality and finish are very poor. The stitches are visible on the outside, with white thread showing on the maroon fabr...

Dicky Smith

They will deliver a defective product…

They will deliver a defective product and then will deny you return and refund. Just money making scheme. Please don't buy.

Myrtle Ross

We have purchase New Mattresses from…

We have purchase New Mattresses from Urban ladder they deliver defective unit and after that real story start no one from call center or their company side taking any ownership to replace with new uni...

Cristina Bondjers

Beautiful sofa, but it is incredibly hard in the seating / bed area. Does unfortunately not work as

Beautiful sofa, but it is incredibly hard in the seating / bed area. Does unfortunately not work as a bed without a very thick mattress on top! Basically like sitting on wooden chair with a thin cushi...

Marvin Barnes

Beautiful couches and a wonderful and…

Beautiful couches and a wonderful and easy procesI bought two OMHU couches and I am overjoyed to have them in my home. Throughout the whole proces, I felt that all my questions and my uncertainties wh...

Matilda Wilson

Love it!

Love our sofa- looks beautiful and really comfy as a sofa or as a massive bed! Brilliant, very happy I finally decided to go for it

BILLY Marie

Very disappointed

Very disappointed. The quality is disappointing. They sent the wrong colour and asked me to return it, paying the delivery costs again. I do not recommend them.

Helena G

We are very happy with our OMHU sofa...

We are very happy with our OMHU sofa – the quality, design, and comfort are excellent, exactly what we were hoping for when we decided to invest in a premium product.Although we initially had some con...

Zowie Morgan

Love our sofa

Love our sofa, perfect for teenagers and film night! So comfortable and easily fits us all! Delivery was writhing the time frame given and customer services were useful. It was so easy to put together...

Mortimer Turner

Excellent communication and timely delivery.

Excellent communication. I received my order this morning, and it arrived safely and right on schedule. A big thank you to the two delivery personnel who carried it up several flights of stairs! Impre...

Amy

Perfect additions for our new home!

After moving to a new place, we needed some lighting and furniture. We purchased three pendants, a stylish globe pendant, a side table, and a plant box on stand. The items arrived promptly and are exa...

Dane Adams

Cant fault value and service

Cant fault value and service, wouldn’t hesitate to order again

Louisa S.

Would not order with Utility again as I…

Would not order with Utility again as I have yet to receive the items!!Also poor customer service from Someone who was- unhelpful and argumentative - I hope they recorded calls and use for training on...

MrApoq

String Pocket Shelves

Speedy delivery of string shelves.

Ian R.

Excellent Experience with Utility Design

I thought it only proper that I leave a positive review on Trustpilot as I have had such a good experience with Utility Design. I bought several chairs from Utility Design approximately 5 years ago an...

Dane B.

WOW WOW WOW What can I say

WOW WOW WOW What can I say? I was a little unsure about ordering from here because the prices were so low. I wasn't sure if the quality of the bed would be great for the price however, after several p...

kikoololpokemon

Amazing company

Amazing company! Would and have 100% recommend. Friendly and helpful on the phone. Ordered online and delivered a week. I was over the moon and so impressed. Excellent quality! My friends and family h...

Desmond P.

Fantastic company

I found Esupasaver on Instagram after I got messed around by a rival (Arista). - Arista by the way should be avoided at all cost! They take your money and don't deliver the bed.I got my refund back fr...

CH41

Superb Company

Purchased one of their beds after seeing their profile on social media. Absolutely superb company and here is why...The bed is gorgeous, quality is second to none, price is more than competitive and t...

Reba Howard

Very Very Pleased!

I ordered my bed at the beginning of January and it arrived less than 2 weeks later. Very reasonably priced, came exactly as I had specified. Quality was higher than expected for the price and was su...

ExDream50

Chelsea Winged Chesterfield Upholstered Floor Standing Headboard

I ordered lots of material samples, when I ordered the headboard it arrived just over a week after ordering; much faster than the original 10 working days stated. Arrives assembled and protected, rea...

Brooklyn O’Connor

Honestly, a pretty solid chair. Doesn't wobble at all which is my biggest pet peeve. The backrest is

Honestly, a pretty solid chair. Doesn't wobble at all which is my biggest pet peeve. The backrest is supportive enough for my back, and the finish seems durable. Using it daily.

Chris Patterson

JASIWAY foldable dining sets are…

JASIWAY foldable dining sets are selling fast! Customers love how they save space and how easy they are to use. The wood quality is really impressive too.

Louise Taylor

The JASIWAY dressing table has clever…

The JASIWAY dressing table has clever storage space, and I like the wood finish. The drawer slides could be smoother, but overall, I'm pleased with it.

Curtley

Got this JASIWAY folding sofa bed

Got this JASIWAY folding sofa bed. The frame feels solid and the folding mechanism works smoothly. Assembly instructions were mostly okay - though one diagram was a bit confusing. It's functional piec...

NA

Quality furniture and excellent support.

We purchased a beautiful stone coffee table from Jasiway. It is very high quality, love the soft close drawer and lift top. Packaging was sturdy - a wood framed crate. We had some questions about ass...

Jet Clark

Just put this JASIWAY sofa bed in…

Just put this JASIWAY sofa bed in place. It converts easily, which is helpful. The fabric seems sturdy enough for regular use and it provides extra sleeping space conveniently.

Hero B.

Frustrating experience with my order

My pillow covers were delayed for months, and when they finally arrived, one of the two covers I ordered was missing. After contacting the support team, they promised to send the missing cover, but it...

Lance Reed

Complicated Return Process

I placed an order for an electric fireplace late at night and tried to cancel it the next morning. I was informed that it couldn't be returned as it was already on the dock. I had to wait for delivery...

Carol Anello Glaros

My experience today didn’t start out great. I flew from Florida to Mass. to receive my furniture bec

My experience didn’t start out great. I flew from Florida to Mass. to receive my furniture on Tuesday as it was required I be there.. I was texted the morning of that my furniture was being delivered...

Matt Treadway

Coupon code

Helped me with a coupon code i forgot to initially enter.

Kristine Hall

Satisfied customer

Site was easy to maneuver. Products seem great and was exactly what I was looking for.

Margaret Engl

Area rug

Great customer service.

Leigh Ann Maya

I love everything about the linen 100% set but unfortunately the fitted sheets are not deep enough f

I love everything about the linen 100% set but unfortunately the fitted sheets are not deep enough for thicker mattresses. It doesn’t reach under the corners so it constantly slips off the mattress in...

Krista Thompson

Piglet is a quality company with great service. We had bought our first set as a part of our wedding

Piglet is a quality company with great service. We had bought our first set as a part of our wedding registry, but it got a tear. Piglet was gracious and let us get another. Their standards and servic...

Hannah Jasinski

I absolutely adore my Piglet In Bed bedding! I was hesitant to purchase given the price but I truste

I absolutely adore my Piglet In Bed bedding! I was hesitant to purchase given the price but I trusted in the quality of the materials and that they’d stand the test of time if cared for. They are cozy...

Maria Noula

I bought the Linen Blend Bedding in Elderflower a while ago and have been really pleased with it. Th

I bought the Linen Blend Bedding in Elderflower a while ago and have been really pleased with it. The colour is soft and understated — exactly as shown online — and it gives the bedroom a calm, relaxe...

Tanya Casey

I couldn’t be happier with this linen blend duvet set. The quality is outstanding — soft, breathable

I couldn’t be happier with this linen blend duvet set. The quality is outstanding — soft, breathable, and clearly very well made. It’s transformed the look and feel of my bedroom. Highly recommend!

Adam Plant

I've slowly been transitioning all of our bedding to Piglet In Bed! It's quality fabric, long-lastin

I've slowly been transitioning all of our bedding to Piglet In Bed! It's quality fabric, long-lasting, and sleeps the perfect temperature. The company's customer service is also top-notch, with quick...

Austen Wright

"I ordered a mattress from inspirations…

"I ordered a mattress from inspirations living online, i took the option to be delivered to store. The whole process was very straight Forward. Lots of help and information was available on the websit...

kidd66

Brilliant all round - don't ever change

I ordered a mattress at 9.30 am and it was delivered the next day at 1.30 pm. From the moment I made my initial enquiry I was kept informed on what was going on and was never in the dark at any time....

Harriet

Amazing customers service from start to…

Amazing customers service from start to finish. The girls go out of their way everytime to make sure they get the correct product for you. I have purchased 3 beds, bedroom furniture and tv unit. I can...

Yara Murray

Amazing thanks for your great services

Nathalie Johnson

Double Oberon plus mattress

Pleased with the mattress bought for our son.Very fast delivery, I would have given five stars but no communication received re delivery day - luckily I was in.

CS

Excellent customer services

Excellent customer services, the bed I bought was great quality and delivered very quickly

Susanne Turner

Frustrating Delivery Issues

I purchased a bed and encountered numerous delivery problems. They scheduled it three times, providing five-hour windows each time. I called for updates, and they assured me they were on their way, bu...

Canute Rogers

Everything I bought was Original (…

Everything I bought was Original ( order # 5), all arrived in time and was very well packaged .. This is my favorite store !Its always a 2-4 mos lead time on designer items.. does not bother me to wai...

Shirley Carter

There was a 20% discount added to the…

There was a 20% discount added to the item I wanted to buy, even when I was ready to pay and confirm, the 20% off was still there. But when I received the confirmation email for my order, the 20% didn...

EC

Hoffman cane chairs from DWR

I purchased 4 Hoffman side chairs with cane seats and backs. I loved the comfort and look of these chairs. HOWEVER, after 4 years the cane began to break! DWR was very dismissive and simply said that...

Woodruff

DWR will not take responsibility

DWR's shipping company, RXO, drove through our landscaping during a delivery. This was due to sheer negligence. They caused thousands of dollars of damage. We have provided receipts, invoices, and pho...

Chase Turner

Customer service is poor

Customer service is poor. It takes many weeks to resolve issues. For a high end company, that is unacceptable.

Kiwi Antz

I purchased the Jackson 1.6 m Table & the Item is superb value for money, I was pleasantly surprised

I purchased the Jackson 1.6 m Table & the Item is superb value for money, I was pleasantly surprised at the quality of this Table for the very small price I paid, I thought it would be flimsy &amp...

Kirsty Malcolm

Great selection and good value, ordered a coffee table and it was easy to assemble. Would definitely

Great selection and good value, ordered a coffee table and it was easy to assemble. Would definitely recommend TreasureBox.

Karyn Steel

The chair arrived in a week,coming from Auckland,which was impressive. Packed well in a large box. A

The chair arrived in a week,coming from Auckland,which was impressive. Packed well in a large box. After some thought,we got it assembled. The only thing negative,was the delivery man did not ring th...

Kelley Wigton

The product was great - as expected. Delivery was a nightmare. No advance notice was given, so I co

The product was great - as expected. Delivery was a nightmare. No advance notice was given, so I could not be home. I told the driver where he could leave it. Instead of leaving the package where ins...

Natasha Ghelita

Overall it was a good experience. There were some minor thing that needs to be improved - some parts

Overall it was a good experience. There were some minor thing that needs to be improved - some parts of a furniture didnt fit properly, so we had to adjust it ourselves. It will be perfect if you chec...

Mike Cooper

My experience was brilliant at the Silverdale store except for the stairs, I have a disability and I

My experience was brilliant at the Silverdale store except for the stairs, I have a disability and I can't use stairs very well. The staff was great and service was brilliant.

Kerry Hall

One of the best things about the experience of purchasing with Dreams was having a store in the loca

One of the best things about the experience of purchasing with Dreams was having a store in the local area. I was able to go in and look at the variety of beds available in the store, try out the vari...

Jasmine

Mel was fantastic, really helpful even though we came in twenty minutes to closing... she couldn't h

Mel was fantastic, really helpful even though we came in twenty minutes to closing... she couldn't have been more patient and informative. We ended up confirming the order then and there. She offered...

Neil

Most helpful staff from all the shops I visited. First class service, good choice of mattresses. M

Most helpful staff from all the shops I visited. First class service, good choice of mattresses. Mattress delivered on time, collected old mattress too. Very pleased with purchase. Best night’s sle...

Bex Parry

Well worth a visit! The sales advisors are attentive and not just out to make another sale, they ta

Well worth a visit! The sales advisors are attentive and not just out to make another sale, they take the time to guide you to the right bed for you (not always the most expensive either) The sleepm...

Janette Snee

We had a good experience in buying our new bed . We were left to explore all beds & mattresses but h

We had a good experience in buying our new bed . We were left to explore all beds & mattresses but had a good team nearby to ask questions . Our decision to buy was very easy & straightforward...

Munni Alibhai

I would like to provide feedback regarding the excellent service I received at Dreams. Harshil, the

I would like to provide feedback regarding the excellent service I received at Dreams. Harshil, the young man who assisted me, was outstanding. He was professional, knowledgeable, and very quick at p...

W. Wilson

Received our cabinet today and we went for the ready assembled corner unit option. Everything about

Received our cabinet today and we went for the ready assembled corner unit option. Everything about our experience with Display Cabinets UK was excellent from the moment we ordered and right through...

Francis P.

Poor service

Delivery scheduling very poor and communication not professional

Marilyn

Good cabinet & customer service

Good product this is my 3rd cabinet.Great that they have started doing ready assembled saves the hassle of doing it yourself.Delivery person really helpful and carried it upstairs for me Something he...

IA4

Natalie kept me informed regards…

Natalie kept me informed regards delivery , it did take a while but really worth the wait. The cabinet is a beautiful piece of furniture which shows off our Swarovski collection with it's mirrored bac...

Lana Zhou

corner display

All good, Display looking nice.

Hedworth H.

Ordering on line and delivery went very…

Ordering on line and delivery went very well. Product is lovely and my ornaments fit in very well. Thank you.

Bilraj Lart

Landlord Furniture Co are always giving me a great service from a quick manufacture of the furniture

Landlord Furniture Co are always giving me a great service from a quick manufacture of the furniture to an efficient delivery service. I would like to thank Lisa and Heidi in the office; and Paul and...

Zara Teixeira

Great friendly service.

Danna Kelly

Landlord Furniture Co

Landlord Furniture CoDelivered all furniture and put it all together perfectly for our new 6 bed HMO credit to the owner who has found 4 fantastic guys steward Adam Jay Dyon 🙏

Aidan Morgan

Bed delivery and install

Landlord furniture co were great, installed a new bed in my SA unit.Great service from Heidi too, bringing it all together.Will be using again

Harold

Bought some beds from this group last…

Bought some beds from this group last minute and their delivery was perfect. Heidi was the CSR who dealt with me and couldn’t have been more helpful. They set the beds up and took everything away like...

Yvonne Brown

Great company!

Always spot on with the full process, from supporting with design, getting the order sorted to on the day getting everything in and installed without any hassle. Top service.

Reviewerperson

Awful company, avoid unless you want to be ripped off. Item finally arrived after 6 weeks, damaged a

Awful company, avoid unless you want to be ripped off. Item finally arrived after 6 weeks, damaged and not fit for purpose. I responded to an email I received wanting me to review on google reviews. I...

Deorwine

The worst retailer you could ever meet

The worst retailer you could ever meet! Took two months to deliver my wardrobe then incompetently delivered the completely wrong wardrobe! Now I know why you can’t talk to these cowards over the phon...

EF16

If I could give zero stars I would

If I could give zero stars I would. Avoid their furniture at all cost. It may appear acceptable on delivery but their products are not fit for purpose. After paying a joiner to construct the item it w...

Natasha

Avoid at all costs

Purchased 2 x Prestigo units through b&q third party sellers. Arte-nDelivery, delay after delay after delay. Waited a total of 6 weeks for one of the purchased items.Assembly instructions very poor. U...

Alban

Avoid, lax, lazy, rude, unhelpful and poor customer service

I tried to sign up recently to purchase their products for my business Spacing Solutions. I called, and despite two phone numbers, one was disconnected and the other just rang out. So I completed the...

Nathan

Chancers

Wouldn’t use this company again. Chancers to say the least. Sent out the wrong item and told me I had to take a 55% loss on my refund because the bed was half assembled. Although it was their mistake...

NH

Don’t like giving refunds. Beware

Placed an order for a bowl early November only to find my husband had found the same item in a shop and bought it for me. I emailed Dear Grace on 04/11 asking if they could cancel the order. I receive...

Dragonex24

Excellent service from start to finish

Excellent service from start to finish. Delivery was prompt and on time and the Canvas purchased is beautiful. Thank you so much.

Liam Turner

Order not delivered

Placed an order on 14 November. Allowed 14 days to be notified of and item despatched. Have still not received the order nor notified it's been despatched. Have emailed asking what is happening, no re...

Laurel Butler

It's trusted

It's trusted. I think they do deliver order by themselves (I meant the owner). Took 2 days for them to reply my email asking update about my order. And took almost 14 days till the order delivered. th...

Panayiota Kalogirou

As all others reviews same experience here customer service is non existent I had one damage item an

As all others reviews same experience here customer service is non existent I had one damage item and they keep promising that they will pick it up and bring replacement this from before Christmas and...

Ethan B.

Horrible Customer Service

Been chasing them for almost a month to return a faulty item and no response whatsoever ! Horrible customer service. Avoid

Ashleen McKeown

We are arrived at the barcher road store to look for a new mattress. Mark Trafford was our salespers

We are arrived at the barcher road store to look for a new mattress. Mark Trafford was our salesperson. He was very knowledgeable and helped us find the best one for our price range that worked for si...

Dee Cardwell

Excellent Service The store in Holywood is a lovely welcoming shop with friendly efficient staff. Je

Excellent Service The store in Holywood is a lovely welcoming shop with friendly efficient staff. Jenni Wylie was extremely helpful when my husband and I were browsing, making suggestions and offerin...

Rebekah Smyth

Adam Redfern helped me with everything, over a couple of different visits. There are great discounts

Adam Redfern helped me with everything, over a couple of different visits. There are great discounts and good quality furniture. He sorted out delivery and it couldn’t have been easier!

Nicholas Woods

Had the pleasure of dealing with Jade King on Saturday. Such a lovely member of staff no hard sell ,

Had the pleasure of dealing with Jade King on Saturday. Such a lovely member of staff no hard sell , very informative and extremely helpful with our purchase. No one task was too much she really went...

Malachy McCourt

Honestly 10/10 service in this place. We dealt with Conan Ward! If you have the opportunity, let thi

Honestly 10/10 service in this place. We dealt with Conan Ward! If you have the opportunity, let this man help you out. Wouldn't go anywhere else for furniture from now on!

William John Brown

I need a faulty leg on my sofa repaired. The part was delivered promptly and followed shortly by th

I need a faulty leg on my sofa repaired. The part was delivered promptly and followed shortly by the technician Kirk who was polite and friendly and adept at his job. In no time at all the problem wa...

Dee Taylor

We decided when we needed a new bed we would go to Woods, having been a customer of theirs for a few

We decided when we needed a new bed we would go to Woods, having been a customer of theirs for a few years now. The salesman was good, choice was good and time it took to arrive was excellent. The guy...

Constance Reid

Woods furniture was brilliant re my order of a large chest of drawers. Not only did they deliver the

Woods furniture was brilliant re my order of a large chest of drawers. Not only did they deliver them 3 months ahead of schedule, they took them through a difficult space (and upstairs) and took away...

Dem Whitehead

I am so so disappointed in this company. I cannot express is enough to say avoid. they sent me the w

I am so so disappointed in this company. I cannot express is enough to say avoid. they sent me the wrong table sizes even tho I confirmed over the phone with the employee and he 100% confirmed I order...

Dodsyy

Thrilled with our dining set!

We are thrilled with our dining room table and chairs. Initially hesitant to order online without seeing the item, it looks even better than we expected! The delivery was timely, though there was a mi...

Graham

New chair for our study

Our retail experience with Wood's has been very positive. We ordered a new office chair for our study which arrived on time with your deliverymen and within 30mins I had it in-situ. A special mention...

Kay Sayer

Lovely design and amazingly quick…

Lovely design and amazingly quick delivery! And efficient delivery men. I had bought a set whilst in Sussex and was delighted to find the same set on line. Looking forward to putting it out next summe...

Gertu online

I went to Salisbury earlier this week. I was welcomed by a young lady Charlotte, very friendly. I a

I went to Salisbury earlier this week. I was welcomed by a young lady Charlotte, very friendly. I agreed to meet her again today for my purchase. I walked out happy. Thank you Charlotte, I don’t th...

Georgina Huett

We was able to browse at our own pace, there was no pressure from the sales team. They were very inf

We was able to browse at our own pace, there was no pressure from the sales team. They were very informative and very helpful. Would be happy to recommend DFS to friends and family. Our sales guy was...

John S

Good informative staff, good service, not too interfering. Efficient and thorough to avoid any mista

Good informative staff, good service, not too interfering. Efficient and thorough to avoid any mistakes. Very clear explanations about what was available and the purchase process.

Marcin Piotrowski

Great service no presure , correct answers for all question . Well manage patience. Co

Great service no presure , correct answers for all question . Well manage patience. Confidence on high level. Went and buy what I wish .

Ruby White

The experience I had was excellent. The sales person was very patient and could not do enough to hel

The experience I had was excellent. The sales person was very patient and could not do enough to help me with my decision, even going the extra mile to move a chair I liked to my preferred sofa to ens...

Debra Brady

We had an absolutely fantastic experience thanks to Jenny, with the help we received while buying ou

We had an absolutely fantastic experience thanks to Jenny, with the help we received while buying our couch. From the moment we walked in, she were attentive, knowledgeable, and genuinely interested i...

Iain Jamie

Great service! Bought a Castelton sofa online which was delivered and installed by John and Dave. T

Great service! Bought a Castelton sofa online which was delivered and installed by John and Dave. They called ahead of time to make sure we'd be in and were friendly and professional. The sofa looks...

Mária Géczi

We love our dining table and chairs and the delivery experience and assembly by Tom H and Quorish wa

We love our dining table and chairs and the delivery experience and assembly by Tom H and Quorish was perfect. They were respectful of my property and took extra care to put the table together. Thank...

Marieta Maslenishka

"A huge thank you to Gary I and Stewart for the delivery today! They were very friendly and efficien

"A huge thank you to Gary I and Stewart for the delivery today! They were very friendly and efficient, making sure everything was placed exactly where we wanted it. Great service with a smile-thanks a...

Vivienne McGowan

We were attended to by a lovely lady called Susan Garthwaite. She spent a long time with us as I'm q

We were attended to by a lovely lady called Susan Garthwaite. She spent a long time with us as I'm quite particular with choosing the colour of my sofa, we couldn't find the colour in the on floor swa...

Alex Macfarlane

We have bought a bespoke Pure range dining table with chairs and were guided through the whole proc

We have bought a bespoke Pure range dining table with chairs and were guided through the whole process by David Davis, who was extremely friendly, helpful,professional and knowledgeable throughout th...

Tom Hide

Fantastic delivery and service. Stefan and Richard were great. Called before with estimated time of

Fantastic delivery and service. Stefan and Richard were great. Called before with estimated time of arrival and did all the hard work getting it in. Lovely guys and very helpful

Mayan Khan

Klekktic and their team were outstanding from start to finish. They were friendly and genuinely help

Klekktic and their team were outstanding from start to finish. They were friendly and genuinely helpful throughout the entire process. The sofa is absolutely beautiful and the overall experience was f...

SJ

Run for your lives! They are THIEVES! DISHONEST!

Run for your lives! They are THIEVES! DISHONEST!We bought a table from them over a month ago because we wanted to change our living room table, which we use all week as a work from home station. We we...

Arliss

NOT PROFESSIONNAL AT ALL !!!

After making a table, we realized that the dimensions were wrong, which made it impossible to use.We tried to contact them to change the proportions, but they wouldn't listen. Apart from offering to c...

Elliot K.

They have no experience whatsoever in…

They have no experience whatsoever in all types of furniture production. They use subcontractors of lower standards to produce the orders. This is why they struggle to change or alter any produced ite...

Rosalyn Johnson

Excellent

Excellent. Love my experience

Jasper Wright

Thieves

Thieves. Stay well clear. Products are sub standard.

Thor H.

Why I Keep Coming Back to This Service

As a loyal customer of this service, it's clear why I keep returning. I initially invested in a walk-in closet, and the experience was worth every penny. The installers left me amazed; this isn't the...

Eclairock38

Mixed Experience but Ultimately Satisfied

My experience with this franchise had its ups and downs. I aimed to add storage using the same materials as a previous installation done 1.5 years ago. The details were confirmed beforehand, but what...

Gavin Adams

Quality and Timely Delivery

After a disappointing experience elsewhere, I ordered the Everyday line for a walk-in closet. It was priced similarly to another option but was far superior. I received prompt email confirmation for m...

Chase

Excessive Charge for a Remote Control

While I appreciated the work done on my room remodel, my confidence in the service waned when I needed to replace the remote control for my recessed lights, which was essential for operation. I was qu...

Abby Powell

We Rely on Their Expertise

The service completed six projects for us, including our pantry, mudroom, and multiple closets. We plan to engage them again once our downstairs renovation begins. They have been dependable in their r...

Elliot Wright

A Remarkable Experience

Our experience at the local location was truly remarkable. The representative skillfully designed a beautiful master closet while keeping it within a reasonable budget. The quality and installation we...

Suzanne G

I contacted Starplan about refurbing my bedroom with new cupboards and drawers . Scott came out and

I contacted Starplan about refurbing my bedroom with new cupboards and drawers . Scott came out and measured up, invited me in to the showroom to see what type of cabinetry I liked, decided on a plan...

Mona Gaby

I’ve used Star Plan for wardrobes for many years and was previously very satisfied with their produc

I’ve used Star Plan for wardrobes for many years and was previously very satisfied with their products. However, the quality has significantly declined. The MDF now used is very poor quality, especia...

Simon Edwards

From the design and installation staff five years ago and again today to replace a door which we dam

From the design and installation staff five years ago and again today to replace a door which we damaged, the service from Starplan has been not short of perfection. All the staff including the afters...

Chandos

We are extremely happy with our new fitted wardrobes.

My wife and I are extremely happy with our new fitted wardrobes. The representative was incredibly helpful in designing them, and the fitters worked efficiently and left everything clean after the ins...

TL

Excellent Service at the Local Branch

I recently visited the local branch of the service and was assisted once more by a representative I have worked with before. I was delighted that she remembered my previous order, which I decided to p...

StarkJames81

Richard the sales person was so helpful…

Richard the sales person was so helpful with getting us what we wanted and made the process so easy and clear. Would strongly recommend Starplan to anyone and in particular Richard as the advisor who...

Bachana Mikaia

I had a confirmed pickup for my order (1585156650) scheduled on February 27, 2026, with a valid time

I had a confirmed pickup for my order (1585156650) scheduled on February 27, 2026, with a valid timeslot and personal pickup code. Despite this, IKEA cancelled my order without any proper explanation...

Levi Reed

Stay away from Ikea kitchen design

Stay away from Ikea kitchen design. Designed a kitchen island; initially they lost the design. Another trip to the store to make the same design and this was delivered. The back board to the island...

PW

Missing items click & collect

We ordered click & collect, but several items were missing. We contacted the customer service twice and never received a reply.

Darvin

Terrible delivery service

Very unfriendly delivery service, despite the extremely high cost of it (within Belgium). And the delivery cost for some of the product is such a joke. For a curtain rail that weighs merely 0.5 kg, it...

Eleanor Parker

I ordered several things from Ikea…

I ordered several things from Ikea Zaventem november 2. November 6 they would deliver all the small things but it turned out they had adressen the shipment wrongly so it was returned. The other half a...

happy933

Unpleasant experience

Very disappointed with IKEA right now! Ikea was one of my favourites stores but after today I cannot say the same anymore. I understand Covid measures need to be taken given the current situation. Ho...

Jean Marie Hill

The perfect vase with the perfect customer experience.

It was so easy and seamless to make my purchase! The Delivery was timely and they were packed perfectly and arrived beautifully. Thank You, well done!

Michelle

awesome

awesome, love my umbrella 🌂

Robbie Murray

Outstanding from start to finish!

I emailed this company with a vision, I wanted a spectacular walking cane for my business partner, I needed something unique to go with my friends quirky personality. Silvia answered my email with a p...

Jan

Super fast delivery of this excellent…

Super fast delivery of this excellent piece, outstanding packaging and personal messaging!

GM

What a fabulous selection of products…

What a fabulous selection of products particularly all the beautiful vases.Ordering was easy, prices very competitive and delivery was first class.I was also particularly impressed with the care and e...

client(e)

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