xx x

Fast response and professional answer, identifying problems quick and send out the replacement parts

Fast response and professional answer, identifying problems quick and send out the replacement parts fast. Even refund me with the nonuse parts without needing me to send the part back . Great service...

Arthur

It's an awesome smart toilet with great…

It's an awesome smart toilet with great performance and all the features you'd hope for! Just a heads-up, double-check your water line before installing - it uses a 1/2" connection, and adapting a 3/8...

Perry Wilson

Better Than Name Brands

I took chance on this instead of a big brand because of the features and price, and I'm so pleased! It's got a sleek design and has all the functions I was looking for, like the heated seat and bidet...

Julie Smith

Reliable and Hygienic

We've had this for over six months now, and it's been spot on with no issues. The nozzle cleaning feature is great for peace of mind, and the foam shield does a good job keeping the bowl cleaner.

Ron Taylor

New to bidets

New to bidets, so it was a bit odd at first, but I'm fully on board now! The clean is much better than paper alone, and the warm seat is a surprisingly comforting touch - though I do wish the remote h...

MW

So Glad I upgraded

Wow, I didn't expect a toilet to make such a difference! The heated seat is fantastic, especially in winter, and the warm water wash is much more comfortable than I imagined. Everyone in the house is...

Marie Waters

The after sales service was excellent. When I reported that an essential item was missing from the d

The after sales service was excellent. When I reported that an essential item was missing from the delivery, and our whole project was stalled because of it, Mansoor understood the urgency of the matt...

Customer

I ordered a RAK Cube Stainless Steel Mirror Cabinet in November 2025, but it was out of stock at RAK

I ordered a RAK Cube Stainless Steel Mirror Cabinet in November 2025, but it was out of stock at RAK so QS couldn't fulfil the order. QS offered a refund, or to wait until January 2026, when further...

GS99

Exceptional Service and Quick Resolution

In 2022, we acquired a floor standing mixer tap that unexpectedly started leaking water from the diverter when switching from shower to bath. Given that it came with a 15-year guarantee, I reached out...

Amadeus Brown

Delivery issues during a critical time

I received a delivery, but one item required a change. This is for a customer during the busy Christmas season, making it urgent. Although a collection was scheduled, the courier failed to arrive, lea...

Shepherd Baker

Very happy with the service and the…

Very happy with the service and the delivery of my order was quick.

Lanna C.

Broken piece in box when…

Broken piece in box when opened,,,explained had to wait for plumber to start so had not realised it was broken straight away...apparently you only get 14 days to send back !!! Wouldnt accept it back o...

Mejia Velez

⭐⭐⭐⭐⭐ Outstanding Customer Service & Excellent Product — Highly Recommend! I rarely write reviews,

⭐⭐⭐⭐⭐ Outstanding Customer Service & Excellent Product — Highly Recommend! I rarely write reviews, but this experience truly deserves it. After going through a few challenges during the inst...

John White

Steer clear of Horow as a company. I purchased this toilet six months ago, and it has NEVER flushed

Steer clear of Horow as a company. I purchased this toilet six months ago, and it has NEVER flushed correctly, from day one. I've reached out to the company numerous times, and they have been nonres...

李aliah

Good customer service.

Ali Rashidi

customer service very responsive and…

customer service very responsive and excellent service

Steven Johnson

Wholesale Pricing

Wholesale Pricing, As a general contractor i was very pleased with the special pricing i recieved. It was a big difference and therefore was able to win a big project! Thanks Horow Pro

Natalee

Love our HOROW toilet

Love our HOROW toilet! The design is modern and it works just like advertised. Setup was simple, and the features make everyday use super convenient. Customer service has also been fantastic—quick rep...

Lin Winstanley

Absolutely brilliant from the minute we walked in the show room to loading it in the car a few days

Absolutely brilliant from the minute we walked in the show room to loading it in the car a few days later Quality very good Young lad was superb Kept us informed Would definitely recommend

Gillian

Great service from beginning very fast…

Great service from beginning very fast delivery will be using again

Edward Kojo

Found Bathroom Takeaway online whilst…

Found Bathroom Takeaway online whilst looking for a company to buy some units. All the other big brands had ridiculous prices. Bathroom Takeaway had everything I needed at a much reasonable price. Ord...

Keith Atkinson

Fitting radiator tomorrow,but I can say…

Fitting radiator tomorrow,but I can say it was delivered on time without any problems 👌.excellent price 👍

Customer

Excellent service

Ordered 4 rads & Accessories, all arrived as per order, undamaged & on time. Was kept informed of delivery status via courier. Excellent.

Shawna A

Excellent quality radiators

Purchased two column radiators, can’t fault the products beautiful quality and really well priced. We are doing the entire house room by room so I’ll definitely be back. The packaging came damaged and...

Ellie

An impressive bath accessory with a distinctive style.

An impressive bath accessory with a distinctive style. I'm really fond of how it appears 😁 One thing to consider is the thickness and slope of the bathtub rim. Even though my bathtub meets the specif...

Anderson Reed

Great customer service

Great customer service, never experienced before.Very helpfull to detail. Phoned me personally to confirm. Thank you very much .

Arkael73

Bailey Luxury Bath Tray

Excellent bath tray, very easy to install, good quality and looks great on the bath. Very fast delivery.

TeiYami95

Good quality shower tray and basin

Good quality shower tray and basin. I love the waste fitting. It has a little basket which gathers all the hair and is sooo easy to clean. I got the Lawry shower tray. Good communication and prompt de...

GodJesus

Professional Service

Professional Service. Recommended.

Noella Coleman

Difficult to review when I am still…

Difficult to review when I am still waiting for my order to be delivered.

Debbie O'Sullivan

Great company to deal with. Had excellent customer service after I’d inadvertently ordered the wrong

Great company to deal with. Had excellent customer service after I’d inadvertently ordered the wrong item and only discovered my error when it was delivered. Charlie and the team at Bristol were so he...

Sam Foster

Ordered wall panels

Ordered wall panels, delivery and the quality of the panels is first class, had been to local DIY stores and nothing was as good as the ones from the panel company everywhere else was more expensive,...

Ebenezer

Bad service

What can I say but the service is horrendous 😕, ordered white over a month later after repeated emails to say sorry we haven't got it in stock? Then I accepted a discount for different colour they ca...

Raleigh Lewis

Ordered my panels

Ordered my panels, the cheapest I could find. Easy to order kept up to date regarding delivery, received a text the day before given Me a time slot. To my surprise and delight, 35 mins early the van p...

Isabella Harris

Great looking panels and even better service!

Saw these wall slats online and decided to take a punt rather than go with B&Q. The panels look fab!But what really impressed us was the excellent service we received. Whether it was on the phone, by...

flogarou60

Beautiful product quick delivery, great after sale service…

The panel company produce beautiful products excellent quality and reasonably priced. We ordered bathroom panelling lovely product.They have a great after sales service too. One of our panels had a sl...

Coral A.

Product manual.

I like the product but manual needs work. More info.

Bram Kelly

Nice product

Nice product. Item was packed very good. Fast shipping. Will order again.

Jpiie

Exceptional product and amazing…

Exceptional product and amazing price…and great customer service!

Demi Scott

The toilet was very well packaged for…

The toilet was very well packaged for the long journey.

Edward Anderson

you need to proprovide one more Ratcheting Wrenchvide one more Ratcheting

you need to provide one more RatchetingWrench tool for a better installaton experience or you need to provide a right installation manual

Karly Coleman

We are very satisfied with the bidet

We are very satisfied with the bidet. When we receive the battery on a separate shipment, we originally thought we had been scammed. It would’ve been good to be communicated with to let us know that t...

James Goodman

I recently bought the white thermoplastic toilet seat. It arrived the next day. I must admit I was a

I recently bought the white thermoplastic toilet seat. It arrived the next day. I must admit I was a little bit nervous to fit the seat, but the installation video on the product's page on the website...

John Hodgetts

Ordered a slow close , quick release, toilet seat . The seat seat should have locked on 2 pegs but

Ordered a slow close , quick release, toilet seat . The seat seat should have locked on 2 pegs but only locked on one. I contacted Aqualona to let them know and they asked for more info, which I sent...

Blair Cooper

Very poor quality

Bought one of their admittedly cheap wooden toilet seats from Dunelm. Really poor quality. No instructions and the YouTube instructions I found were next to useless. Various washers and holes - you...

Melvyn

Great customer service

Bought a toilet seat from Halfords - written instructions weren’t good enough - rang them directly and their customer services were great - sent a YouTube video which provided me with what I needed an...

Jess Brown

Not only excellent products but a company with a ❤️

We have two aquafixed shower heads which are amazing. A washer had broken in one resulting in a small leak. Had visitors coming and couldn’t buy a replacement from retailer in time to fix. Contacted A...

Swaine W.

Excellent Customer Care

Recently had a problem with a bath mat which i purchased from a store. I had to contact the manufacturer to nake a complaint. I can say that my problem was taken seriously and i was given advice on h...

arthur norman holden

We followed the instructions that was the problem the instrutions are wrong on the first picture it

We followed the instructions that was the problem the instrutions are wrong on the first picture it said do this and the numbers were in the wrong order that was the first mistake the when I was put...

Mel Morris

I purchased a sink vanity and a closed…

I purchased a sink vanity and a closed cup toilet the toilet wasn’t suitable measurements were not correct They accepted for me to return the toilet at my expense through hermes but hermes wouldn’t co...

Bibiche17

Poor service

Ordered a shower told next week asked will there be any problems no we keep them in stock, ok good, day of delivery phone call saying whoops we have a delay cancelled ordered will not touch these agai...

Theodore B.

Customer service at the Erdington…

Customer service at the Erdington branch from Tom and Lucy was excellent! Thoroughly professional and really helpful.

Taran Brooks

We visited the Showroom in Erdington…

We visited the Showroom in Erdington couple of weeks ago and was served by 2 excellent staff members Deborah and Lucy. They were extremely helpful and friendly. The advice and support they gave us mad...

CR24

Brought a bathroom suite had help from…

Brought a bathroom suite had help from staff from the start can't ask for more quality product and a service to match , thank you again.

Gheorghe Stefan

Recently, I ordered a bath panel, but unfortunately it arrived damaged during delivery. I sent photo

Recently, I ordered a bath panel, but unfortunately it arrived damaged during delivery. I sent photos showing how it was received broken. I would like to thank you for sending a replacement bath panel...

drlu7437

Arrived much sooner than anticipated. Excellent!

Arrived much sooner than I thought it would. Excellent! The tray fit perfectly into the space left by the old one, and the previous shower screen even aligned with the existing screw holes. It looks f...

Anna-Maria Scott

Good product bad delivery routine

Good product . Delivery not so good as instructions said someone had to be hone to assist to unload , and that there will be a phone call 30 minutes before arrival. Theŕ for I had to do arrangements a...

Jacqueline

I returned the unwanted mirror

I returned the unwanted mirror, After week and weeks still did receive a refund, I will have to keep phoning the department, you had the returned item on the 14th September 2025, it is now the 13th Oc...

Jon and Joan

Service

Quick delivery and quality product

Florentina Piloncea

If I could give 0 stars I would

If I could give 0 stars I would. Ordered a bathroom unit paid over 500 pounds and got it delivered damaged, I have send pictures the same day just with the scratches and glue stains sides and not the...

Ramsey Brown

Bath vanity

Very nice product. For me, the website was hard to navigate and place an order.

Alec Adams

Cost us way more than it should have.

We ordered 2 pretty expensive vanities that showed as in stock. Their website also mentioned they ship all orders within 3 business days. Awesome - it'll get here in time for our contractor who's remo...

Valarie Lewis

Ontime & Professional

I ordered Ripley modern bathroom vanity for my guest bathroom, and ordered alya double vanity for my master bathroom. They delivered it with their own delivery team and they opened the boxes, and help...

Elliot Anderson

Very helpful customer service and best price

The people at Home Design Outlet Center could not have been more helpful! I always got a live person on the phone when I called and their customer service is priceless! Speaking of price, their prices...

Christine Butler

Great place, great products, GREAT PRICES!

My Wife and I made the drive from New York, NY to Secaucus to see the quality of the vanities and although the website was nice the vanities were more beautiful in person the craftsmenship is impress...

DeskuGames66

it was great. Highly recommend!

Incredible! Beautiful marble tile mosaics. I would highly recommend this Company for their products. Excellent quality at a very good price. Quality was above my expectations. Fast shipping!

Jayne Bonfield

Stacey at Waterworks has been really great. We bought vanity unit, towel rail, loo etc and delighte

Stacey at Waterworks has been really great. We bought vanity unit, towel rail, loo etc and delighted with her excellent advice and continued support for after care assistance. Also should mention Lor...

HF95

Absolutely amazing and efficient…

Absolutely amazing and efficient customer service. Wonderful experience. Will definitely shop again!

Kurt Walker

Island bathroom Bournemouth

Island bathroom Bournemouth Very rude. I asked a gentleman working there about the price of one of there toilets, he asked a lady working there as he didn’t know the price. The lady replied “ too much...

Harriet Cook

New shower room

We needed to restyle our tired bathroom to an accessible shower room as I am partially disabled. We were recommended Island Bathrooms by our plumber/heating engineer and were not disappointed. we deal...

Greg A.

Excellent service

We were directed to Island through our fitter and Paul Sutton was so helpful and always coming up with ideas to help us. All of the products are lovely quality and we are thrilled with the results. Lo...

Ember Foster

GREAT CUSTOMER SERVICE - SALISBURY

We have just bought and had our bathroom completely re-fitted and are very happy from start to finish. Jamie Lingham in the showroom was very polite, professional and helpful. He was patient through...

Charly Barnes

Extremely disappointing product, not worth the price

This flapper is the worst I've ever encountered. It's overpriced and fails to function properly. Even after adding 10 Oz weights, it remains open and won't close. I've discarded my tank lid because I...

Gladys Bell

An outstanding product!

After purchasing numerous replacement toilet handles over my 71 years, I've never been as satisfied as I am with this one. The heavy-duty handle and lever is exceptionally well-designed. I'll never ch...

Ravendu29

Exceptional customer service and quality

The customer service is incredibly kind, and the products are of the highest quality. I highly recommend this service—simply the best!

Alma Ross

Disappointing toilet tank lever experience

In mid-January 2024, I purchased a heavy-duty handle and lever to replace my old tank lever, which had deteriorated. A professional plumber installed it for $50. After just a few days, the lever began...

Rafe A.

Frequent replacements needed…

I find myself replacing these every three months. I'm particularly disappointed since they are advertised as "made in the USA." The product quality is terrible, and the selection at major retailers is...

Emo Long

Terrible flapper, avoid at all costs…

This flapper is the worst I've ever encountered—overpriced and ineffective. I've added weights, but it won't close and just stays open. I've discarded my tank lid as I don't want to keep replacing it...

Linda Norris

Shaunna was understanding, kind and helpful when I explained I had mistakingly ordered a product by

Shaunna was understanding, kind and helpful when I explained I had mistakingly ordered a product by mistake within my order ( bath tub when only wanted bath panels) She explained the options ie. Refun...

R L

We bought quite a few things from this company, and all were very beautiful and we are very impresse

We bought quite a few things from this company, and all were very beautiful and we are very impressed. There was a shower that seemed to have a missing part, something very small, and Kim was ever so...

Emmett Cooper

Disappointing Experience with Refund Process

I previously shared my experience with this company, and they assured me that my refund would be processed right away. While I did receive the refund, they deducted £7 for shipping. As a result, I eff...

Sofia Perez

Not used yet but delivered quick and…

Not used yet but delivered quick and looks good

Andy Coleman

I had to request the company to pick up…

I had to request the company to pick up my order and return it. The items a sink turned out to be to small for my requirements, my fault not theirs. I await a date for the return pickup.

Alma B.

Excellent product and service

Really quick delivery. Well packaged.The sink I ordered is excellent quality as are the fittings and tap.Would highly recommend.

Bethan Knight

I made my initial bathroom selection when there was a 40% reduction in the January sales,but during

I made my initial bathroom selection when there was a 40% reduction in the January sales,but during the period between then and my plumber fitting the bathroom I changed my mind several times,each tim...

Sumati Bala

TOM Was very helpful, listening to what I wanted as opposed to trying to sell what he wanted. Amaze

TOM Was very helpful, listening to what I wanted as opposed to trying to sell what he wanted. Amazed at variety of products available. I chose a smaller bath as I am small and it fitted my space bett...

Mark

Fantastic service as always by the team at Easy Bathrooms, Jack, Steve, Mark & Venus are all very he

Fantastic service as always by the team at Easy Bathrooms, Jack, Steve, Mark & Venus are all very helpful and always go above and beyond to ensure your designs, orders and delivery go as smooth as...

WOn Yau

We had an absolutely outstanding experience and couldn’t be more impressed with Easy Bathroom. From

We had an absolutely outstanding experience and couldn’t be more impressed with Easy Bathroom. From start to finish, the level of customer care was exceptional. Will was friendly, attentive, and genui...

Paul Bradley

After a decidedly poor experience at the Birkenhead store we were persuaded to visit the Aintree sto

After a decidedly poor experience at the Birkenhead store we were persuaded to visit the Aintree store to speak to Dave the manager. The design process was quite easy and as we wanted the installation...

Amanda Harradine

Fantastic service from the beginning from Scott and team. Always quick to sort any problems or answe

Fantastic service from the beginning from Scott and team. Always quick to sort any problems or answer any quesrions. Very knowledgable and customer orientated. Would highly recommend.

Michael Harte

I struggled to find the shower tray that I needed but Envy Bathrooms were able to provide it at a go

I struggled to find the shower tray that I needed but Envy Bathrooms were able to provide it at a good price. No problems with delivery and easy to track with ETA updated regularly.

Alastair Moffat

Very satisfied with the experience

Very satisfied with the experience. Helpful staff, good showroom and prompt delivery at the time promised. Delivery driver was also extremely helpful when the items were delivered.

MICHAEL

Great range of basins at reasonable…

Great range of basins at reasonable prices . Professional delivery.

Adrain Ball

website is great and lots of choice

website is great and lots of choice. delivery was quite expensive for this item. then it was just dumped on my drive. no attempt to let us know it had been delivered.

Steve

The replacement seat was perfect and…

The replacement seat was perfect and our relative fitted it with ease. (he iis in the trade).

Kev Green

Great service and good price

Great service and good price

Lesley Sims

Came into the showroom this morning and had some queries around tiles, was helped by a girl named Em

Came into the showroom this morning and had some queries around tiles, was helped by a girl named Emily. Very professional and answered all the questions we had, thank you Emily!

Lawrence

Ordered some items, fast delivery with accurate tracking. Unfortunately one of the items was damaged

Ordered some items, fast delivery with accurate tracking. Unfortunately one of the items was damaged in transit. Rang and spoke to Ruki who immediately sorted a replacement with next day delivery. Gre...

Shaheen Shafiq

I don’t usually leave reviews, but I genuinely felt I had to after this experience. River was absol

I don’t usually leave reviews, but I genuinely felt I had to after this experience. River was absolutely amazing from start to finish. I came in with a very large and quite overwhelming order, and he...

Mary Walker

Overall the experience was good. Saba was particularly good. It would have been helpful to have been

Overall the experience was good. Saba was particularly good. It would have been helpful to have been told yesterday that I needed to send photos of the packaging etc, as this would have sped up the pr...

Faye E

Went to the Orpington branch, was served by Luke who was very friendly and knowledgeable for all my

Went to the Orpington branch, was served by Luke who was very friendly and knowledgeable for all my bathroom needs. Would definitely recommend.

richard u

Went into the Cheltenham branch to browse around to get some ideas. The sales guy Aaron came over an

Went into the Cheltenham branch to browse around to get some ideas. The sales guy Aaron came over and was very friendly and really helpful, he gave me lots of advice and some great ideas.

Anya Borromeo

I had a really great experience using the live chat support on this website. The response time was q

I had a really great experience using the live chat support on this website. The response time was quick, and everything felt smooth and easy from the start. What stood out the most was Kyle, the cha...

Colin F

Effective problem resolution. Excellent customer service and communication. When I first had a prob

Effective problem resolution. Excellent customer service and communication. When I first had a problem with the Franke mixer tap in June 2024 Mohamed dealt with the manufacturer to supply a replaceme...

Jilly Dennell

I needed a replacement part today and wanted to be sure that the one I found on Trading Depot would

I needed a replacement part today and wanted to be sure that the one I found on Trading Depot would be suitable. I used the online chat and Adam promptly answered my question (yes the part was suitabl...

S. Cole

Exactly what I wanted

Exactly what I wanted. Arrived within 48 hours.

Terence Joseph

All GOOD EXPERIENCE 👍

Correct parts delivered on TIME PERFECT

ste

Quick and reliable

Time between order and receipt was shortCommunication was helpful and accurateItems were well packaged and worked

mx_5786

Exceptional support and easy address update

The customer support is outstanding, and updating my address was straightforward. The delivery team contacts you if there are any issues. Overall, a wonderful experience, and the showerhead provided i...

Cora R.

Already feel the difference after one…

Already feel the difference after one shower!

Elizabeth Morgan

very obsessed with my new showerhead

very obsessed with my new showerhead - so much more pressure than my last filtered one and it feels like I'm at a luxury hotel - my boyfriend is also super happy with the purchase.

Dallas Cook

Really good and trustworthy

Really good, the website shown details well, easy to install and everything was accurate. Had no issues from purchase to using. The pressure is good on the shower and feels better than a standard show...

Isaac Kaiser

Virkelig god

Hurtig levering og god kvalitet, dog dyrt, at man hyppigt skal skifte filter.

IF

Fantastisk brusehoved

Fantastisk brusehoved, som både er let at montere og hurtig levering.

Linda Lichtman

The site was informative

The site was informative, the videos were helpful. The price was great, lots of reminders with the packaging and site. Can't wait to install it!!

TERRY JOHNSON

great product and company

Prompt delivery in perfect condition with quality construction and easy instillation

Lisa Weaver

Wonderful to work with!

Maria DiGiovanni

Customer service

Bathroom Butler answers the phone when you call. The customer service is excellent. They also ship their products very well packaged. I am very pleased with my purchase.

Rick

Good product

Good product, packaged well, quick shipping

jayne steele

The product was shipped as stated and I…

The product was shipped as stated and I was notified immediately when my ordered was received. Received my order on the date stated.

Amrul Kaeas

Company is called 'we love' it would help if the staff actually enjoyed working there or at least tr

Company is called 'we love' it would help if the staff actually enjoyed working there or at least tried to show they enjoyed it walked in got no greeting whatsoever everyone half assed asked for some...

Mik Iz

Recently ordered a combination vanity unit and sink . Speedy delivery but missing the sink , and the

Recently ordered a combination vanity unit and sink . Speedy delivery but missing the sink , and then upon unpacking , found damage to the vanity unit. My heart sank as I envisaged the trauma to follo...

Janine Forshaw

Reasonable prices. My only gripe is the poor communication. I picked my delivery date which was grea

Reasonable prices. My only gripe is the poor communication. I picked my delivery date which was great but no email to confirm or contact. I had to chase them to confirm. If they nail this down they’d...

Michelle Bradbury

I have never dealt with a company like this before and have only given 1 star because I couldn't giv

I have never dealt with a company like this before and have only given 1 star because I couldn't give a 0! The measurements they gave didn't include one of the ends correctly so it was the wrong size....

Lindor L.

AVOID THIS SERVICE AT ALL COSTS!

AVOID THIS SERVICE AT ALL COSTS! The wrong items were delivered, and despite numerous attempts to reach out, the customer support is nearly non-existent. Emails were overlooked, phone calls went unans...

jam

Avoid this bathroom company at all costs. Absolutely appalling customer service.

We originally ordered a right-hand facing sink for a vanity unit. Due to unforeseen issues during our bathroom build, we needed to relocate the toilet waste, which meant we required a left-hand facing...

Christine Kenahan

From an initial enquiry I made on Monday AM regarding a replacement leg for a shower stool, the resp

From an initial enquiry I made on Monday AM regarding a replacement leg for a shower stool, the response has been fantastic. Sarah was very good and very professional throughout. HIB don't do replacem...

Joshua

Phenomenal customer service.

Phenomenal customer service.A cabinet that was out of warranty with LED and bluetooth problems replaced without question.Best customer service we've had from any company in a very long time. Well done...

Chance Howard

Excellent customer service

Excellent customer service. I exchanged a number of emails with Sarah who responded quickly and has an excellent knowledge of the product. Many thanks Sarah.

Clint Kelly

Fantastic customer service

1 year after I bought my bathroom mirror, one element broke and I contacted customer service for help. Sarah was very professional and empathetic. Most customer service donc do much once you pass the...

Brilliana C.

Brilliant customer service

They say it is not until you need help that you can judge a company.I had to get in touch with HIB concerning a product issue which they dealt with diligently and expeditiously.The person that helped...

Logan Johnson

Great service

Unfortunately i had an extractor fan fail early, these things happen but the response I had was very prompt and Sarah was very helpful and polite.Great service

Joanna Walker

Terrible experience with delivery

We ordered a bathroom suite on Wednesday, December 7th, and were informed it would arrive on the 12th or 13th. However, we received nothing. We had scheduled someone to complete the installation, keep...

Cleve S.

Brushed brass bathroom fittings

Fabulous quality, good prices and excellent communication and advice .

Tyler

Excellent Customer Service

The speed of response by both phone and email was very fast when i reported a missing tap delivery. Without fuss they offered a Full Refund or Full replacement. Turns out the missing tap was down to m...

Charlyne Smith

website stock is not a real thing

website stock is not a real thing Item showed as 20 in stock Ordered item to find out it is out of stock and I need to wait a month, cancelled and placed else where if your website is going to show th...

Robin Sanders

Excellent customer service!

Excellent customer service!We bought via B&Q and any installation hiccups were soon rectified with replacement parts sent out right away free of charge. Great company and very responsive. Thankyou!

DB

Very fast delivery at good price

Very fast delivery at a very good price . One star of as didn't have any delivery details to know when item was arriving , otherwise all good.

Ma Roo

Simple Project were great to work with! I didn't realize the product I chose had such a long lead ti

Simple Project were great to work with! I didn't realize the product I chose had such a long lead time (in small letters on the product page, make sure to look closely for it). When I approached them...

Rupert Reed

ORDERED AND RECEIVED MACERATING PUMP IN…

ORDERED AND RECEIVED MACERATING PUMP IN GOOD TIME. SUPPORT WAS FIRST RATE. WOULD BUY SIMPLE PROJECT AGAIN.

Tallulah

Handicap accessible vanity

I recently purchased a handicapped accessible vanity from Simple Project, and I couldn’t be more impressed. From start to finish, their customer service was outstanding—friendly, responsive, and genui...

pitou34

My Son didn’t have to drive me to LGA!

MySon didn’t have to drive me to LGA!My son told me I was flying a different airline back to Ft Myers. RSW & it is called BREESE! A delightful flight for 2 old farts!! The flight not crowded. I...

JarkanGames

Easy ordering

Easy ordering, fast delivery, and great pricing

Wilfried Morris

Simple project responded in a timely…

Simple project responded in a timely manner for my situation. They gave the information I needed to solve my problem. Only concern I had was the length of time it took to get my parts order. The probl...

Mackenzie Jex

Would give 0 stars if possible. Ordered a shower stall kit from Bath Depot and it sat unopened in th

Would give 0 stars if possible. Ordered a shower stall kit from Bath Depot and it sat unopened in the box for a couple weeks as I was waiting for help with installation. The same shower was reduced in...

Summer Johnson

Excellent Experience at the Local Bath Store

The local bath store is fantastic. The staff is courteous, the showroom is impressive, and the products are available with a quick turnaround. We were very pleased with the assistance we received from...

Evan

Extremely disappointing experience. Avoid at all costs!

This has been an incredibly frustrating experience. Avoid this service! 1. The promised delivery date was not honored. 2. Received incorrect units and had to wait weeks for the correct ones, as they w...

Reba Bell

Extremely Frustrating Customer Service Experience

This has been one of the most frustrating customer service experiences I've had in quite some time. I placed an order with a company in September, trusting the process. A week later, my order was canc...

Lydia Taylor

Very disappointed with the products

Very disappointed with the products. Within 6 months my black kitchen sink and white bathroom vanity top are damaged and there's nothing they can do.

Alanna Butler

Faulty Bathroom Drain

I purchased a bathroom tap and drain from The Bath Depot. Within 6 months, the paint on the drain chipped. After numerous phone calls and emails, and the wrong replacement, The Bath Deport finally rep...

Jim McGahey

SUPER FAST, high quality and especially like the MULTIPLE holes so you can hit studs if desired. Ver

SUPER FAST, high quality and especially like the MULTIPLE holes so you can hit studs if desired. Very cost competitive. I wished I'd known about this company before!

Mario Morgan

Stylish and Sturdy Brass Grab Bars

The brass grab bars are robust and aesthetically pleasing, avoiding an institutional look. The ones I purchased feature an art deco back plate. They arrived promptly and were simple to install. Plus,...

Elijah Walker

Excellent product, far more durable than local options

This is an excellent product that appears significantly more durable than the alternatives at nearby hardware stores, and the prices are unmatched. It offers the same or even better quality compared t...

Jonas B.

Easy online ordering

Easy online ordering. Fast delivery . Quality product

EL

The grab bar make me safe.

Elton Lewis

Great product and service

Great product and service

Frank

We just got the keys to our new home, and with so much to do between electrics, gas heating, kitchen

We just got the keys to our new home, and with so much to do between electrics, gas heating, kitchen revamp, etc. Bathroom Outlet really went the extra mile for us on our bathroom project. Absolutely...

Reginald P.

Exceptional Support for a Shower Issue

I encountered a problem with a shower I purchased due to a supplier issue. The representative quickly addressed it and had a replacement shower sent to me within 24 hours. Dealing with him was a fanta...

Montgomery Barnes

Products arrived but delivery was slow…

Products arrived but delivery was slow so something to improve.

Claudia

Nice good sounds

Nice. Good sounds

BM48

Great experience

Staff helpful, delivery man was a gentleman and extremely helpful. Got goods while discounted good quality and good price. Would but from again.

MlleKidMorbide

Great service and fast delivery

Great service and fast delivery. Bought shower tray and screen a hassle free ordering and delivery. Both were great value and quality was as expected. Would definitely recommend Bathroom Outlet

Donna Carrano

After we had a chance to look around, Phoebe helped us pick out what we wanted with no fuss. She was

After we had a chance to look around, Phoebe helped us pick out what we wanted with no fuss. She was friendly and helpful and I was finished within 45 mins from start to finish. Thank you for making i...

A S

I recently purchased bathroom fittings from MyHomeware and I’m extremely happy with the entire exper

I recently purchased bathroom fittings from MyHomeware and I’m extremely happy with the entire experience. The store has a fantastic range of bathware — from sleek modern designs to timeless classics...

Harriet Price

Our remodel project got behind schedule…

Our remodel project got behind schedule when the tub we ordered from another vendor did not arrive (was lost in shipping and replacement was delayed as well). The tub we ordered from myhomeware on a F...

Curtis Morgan

smooth shower screen

The push and pull is very smoothThe tempered glass is polished very fine without burrSimple styleBTW , delivery service quite good.

Maud Brown

the toilet flushes quietly

Flushing smoothly, the toilet flushes quietly, it saves a lot of water while flushing it ! Materials are very thick, sitting comfortable on toilet.XD

DT

I love this company

I love this company, that's very fine. The quality of their products is very good.I really like their product design

Brett Roberts

Would highly recommend both the bathroom company and the fitter. Had a whole bathroom fitted. From t

Would highly recommend both the bathroom company and the fitter. Had a whole bathroom fitted. From the start, Steve listened to what we wanted and worked with us unlike other companies we had quotes f...

Audra Adams

Awful would not recommend to anyone…

Awful would not recommend to anyone take your custom elsewhere. Spent £8300 on a bathroom with this company. It’s been installed to a very poor standard. It has been refitted 4 times, twice by the fir...

Thor Clark

Thank you Bespoke Interiors

A huge thank you to Steve at Bespoke Interiors.Nothing but excellent service from start to finish. The service and quality of the products are of exceptional standard.I would 100% recommend this busin...

Karlie Powell

Junk cupboard in kitchen to beautiful downstairs loo

Steve from Bespoke Interiors was professional and friendly throughout the whole experience. He shows that he was a hands on guy for years as the knowledge he has when explaining things was next to no...

Georgene Reed

Absolutely delighted with the…

Absolutely delighted with the transformation of our en-suite! Stephan and the team were brilliant from start to finish—supportive with choosing high-quality bathroom furniture and providing a clear CA...

Tina

Firstly need to start off by saying…

Firstly need to start off by saying that as a new business start up i don’t like leaving a negative review.Just feel if you’re looking to have a bathroom remodel , just look into sourcing your own fi...

Haley

Bad quality for the kitchen faucet

Bad quality for the kitchen faucet, never order anything again!

IAtomiik_

We love this sink

We love this sink. It provides exact temperature of the water and has many accessories to make working with it very easy. The different faucet configuration is great and the pull down sprayer has a hi...

CB

Great kitchen sink

Great kitchen sink. Bought it after watching an advertisement on Instagram. Pretty risky but turned out to be great. Works well. All who have seen it like it. Had a spare part issue which was very qu...

Valerie Sanders

Excellent Customer service

Excellent Customer service. Really happy with my sink

Moe B.

What a great experience!

I purchased the luxury kitchen sink and what can I say... The product is Amazing, every little detail has clearly been made to offer elegance as well as functionality. The technical support is beyond...

Vernon Long

Excellent Quality and Customer Service

We purchased the sink system and we are really happy with it, it exceeds our expectations. the sink bottom has a little dent, probably happened during shipping. Just a quick email explaining the situa...