Michelle Aubie

The ordering and delivery experience with Chef Supply was excellent, the online process was very smo

The ordering and delivery experience with Chef Supply was excellent, the online process was very smooth and straightforward. However, we have found that the welding on the tray handles is not stron...

Lauretta Butler

Significant Financial Losses

Dishonest practices have led to my financial losses regarding restaurant equipment. The previous management accrued considerable debt to suppliers with no intention of repayment, leaving many individu...

Zeke

No refund offered for broken item

TLDR: If you buy an item from them, they do NOT stand behind their shipping. If something is broken or damaged, whether in shipping or otherwise, they will NOT refund you. You should order expecting Z...

Robert Davison

My wife loves it.

My wife loves it.

Karen Geary

Would not recommend

The product was supposed to take three or four days to deliver, it took almost a month! Plus, it was delivered outside of our store hours and left in the parking lot! And, if this wasn't enough, it ar...

Cindy F

Great price

Great price, fast shipment. Love the new board

MC HC

Unfortunately still waiting for handles to arrive for order placed on 18 Nov 2025. Shipment was conf

Unfortunately still waiting for handles to arrive for order placed on 18 Nov 2025. Shipment was confirmed on 19 Dec 2025 but no tracking information has been provided and customer service has been una...

Louis Baker

3 months to arrive!

Nice handles but they took 3 months to arrive, comunication was terible.

Ella

Durable

Durable, rich and beautiful products. I installed these handles in my kitchen and have been receiving positive feedback on them by multiple of my visitors.

Marissa Lewis

Why have a return policy?

Although there is a return policy, apparently everything is exempt from it. If you stand behind your products that should not be the case, and I regret my purchases from them. Even a light switch! I w...

Ellen

The handles are fantastic

The handles are fantastic, great quality and weight to them. I had delivery problems but it was worth the wait.

Irene Shoikhet

I ordered a lamp and the bulbs did not…

I ordered a lamp and the bulbs did not match the size of the website photos. I reached out to them several times with no response to my question. Terrible customer service- I will not be purchasing an...

Isla Dixon

We love visiting the store in Gates Garden Centre as it is easy to walk around and browse. The staf

We love visiting the store in Gates Garden Centre as it is easy to walk around and browse. The staff ask if you need help and then leave you alone if not so you can look in peace. They have a great...

Carolann Jones

Shewsbury store.I was looking for 2 items. Was soon approached by a very helpful friendly member of

Shewsbury store.I was looking for 2 items. Was soon approached by a very helpful friendly member of the team who found one of the items I wanted and informed me the other was not available in Lakeland...

Anne Oliphant

Before purchasing from my local store I checked out the reviews on my purchases, this was very usefu

Before purchasing from my local store I checked out the reviews on my purchases, this was very useful. I have the Lakeland app and loyalty card and I must stay got good value for my money as I also ha...

David Tate

First I loved my order. The quality has to be the best fryer-steamer, all in one cooking pan I have

First I loved my order. The quality has to be the best fryer-steamer, all in one cooking pan I have ever had and experienced. And the price was very low compared to it anywhere else. My item arrived j...

Di Tunney

The member of staff was very helpful and guided me to the exact place in the store where the type of

The member of staff was very helpful and guided me to the exact place in the store where the type of item I wanted was ondisplay. I found exactly what I wanted at a reasonable price and payment was ve...

Curlyhub

Almost every item from Lakeland is quality. You may pay a bit more than other outlets but it's worth

Almost every item from Lakeland is quality. You may pay a bit more than other outlets but it's worth it. We found this great Tefal pressure cooker we didn't think we would find on here. We had to cont...

GemischteErfahrung

Excellent customer service

Excellent customer service, e.g., regarding replacement parts! Exzellenter Kundenservice, z.B. bezüglich Ersatzteilen!

Carlisle Morris

Customer service as it should be

Customer service as it should be. Replying almost instantly to my enquirey and subsequently to a further three emails. A very efficient and well organised service.

Tazewell Patterson

Excellent service for replacement part

Our kitchen was installed 8 years ago. It incorporates a Blum larder style unit which has operated very smoothly until very recently when there became increased resistance when closing the drawer. I t...

Clint C.

BLUM doesn't always stand behind their product

Had their systems installed in all of my kitchen cabinets. 3 hinges failed after 4 years on one door. Contacted them and at first they were very helpful and ordered a change in warranty. However, it p...

Booth B.

Exceptional customer service.

Ten years ago Smallbone of Devizes completed installation of a fitted kitchen that had sixteen fitted drawers running on Blum soft drawer closers. The oil seals on the damper pistons of three of thes...

Asher Anderson

Fantastic company

This company is one of the most helpful knowledgeable and efficient companies I’ve ever dealt with, right from my initial contact with receptionist to the technical department, brilliant….they give a...

Alejandro Ramirez

I want to give a major shout out to Charlotte with customer service and her team. I was having a pro

I want to give a major shout out to Charlotte with customer service and her team. I was having a problem with my ordered and she really helped me out. Not only trying to correct the situation but for...

Roxanne Peterson

Top notch customer service

Kay Mezerowski

quick resolution

Although there was damage they quickly are solving it to my satisfaction. So am very happy with the product.

Barbara Williams

Great Service

I had a problem with an item broken in shipping. I reported this to store and they replaced item promptly. Love my baking set.

John McMullen

Incredible customer service!

The best part of this experience was the customer service! I had an issue and MIA went above and beyond to help fix it! I am thoroughly impressed with her!

Susan Fine

Mia was very helpful with my problem I…

Mia was very helpful with my problem I was having. She was very courteous and took care of the problem very quickly. I greatly appreciated all of her help.sf

dana b

I am sorry I didn't read the reviews before I ordered. I ordered a kitchen cart wich came in so many

I am sorry I didn't read the reviews before I ordered. I ordered a kitchen cart wich came in so many pieces like a puzzle. Plus the main surface in metal was already scrached. I tried to follow the in...

Edgar C.

Bad customer experience & Fake advertisement

Unfortunately, I really can't recommend this company for buying anything. While the buying and the delivery experience is pretty good, when it comes to customer experience and what they actually deliv...

Gia Coleman

They sell products with non -real specifications!

I bought an infrared panel hoping to solve the cold problem inside a study of 2.2x2.2 therefore less than 5 square meters. The product purchased in the specifications indicates that it is suitable for...

Nettie

Super seller!

Super seller!+ great quality products, as described+ fast delivery (7-10 days)+ nice and safe package

Moe B.

They had something wrong with their…

They had something wrong with their website when i was in payment page and i waited for payment confirmation.I emailed them to cancel one of the two identical orders (because of buggy website) which I...

K. F.

Terrible customer service

I bought a bbq from the website in June through the payment on delivery option. Unfortunately, the delivery company they used is a complete nightmare. I never received the parcel, they just marked it...

Bob

Perfectly nice product

Perfectly nice product, but it is absurd that I have to post a review in order to get a warranty.

JD

Too big…sending it back!

ashton cumberbatch

Great product-- form and fucntion.

Willie Chavez

It’s great my wife likes it

It’s great my wife likes it

William Rosenberg

Ordered a dish drainer previuosly and…

Ordered a dish drainer previuosly and had to have one for 2nd jouse.Thanks

Albert Budhipramono

Great quality product

Great quality product, looks better than in online photos. Arrived with a small dent but seller provided satisfactory resolution.

Alun Davies

We had our second SIGMA kitchen fitted in our new home in December, and it is absolutely excellent.

We had our second SIGMA kitchen fitted in our new home in December, and it is absolutely excellent. We asked if Martyn could be our designer, and once again, he drew up perfect plans for just what we...

Fran Walker

We had an excellent experience with Sigma 3 Kitchens from start to finish. The service was professio

We had an excellent experience with Sigma 3 Kitchens from start to finish. The service was professional throughout, covering everything from the initial design phase right through to the final install...

GB31

We recently had a new kitchen from…

We recently had a new kitchen from Sigma3 Cardiff. We had fantastic service from entering the door. From clear understanding of price bracket and kitchen ranges. Everything from first and second v...

Rudy Anderson

Excellent service and product from Sigma

Excellent service and product from Sigma 3. Lisa in Colchester Avenue was exceptional; patient when we were indecisive and provided us with the time and more importantly the expert knowledge to make...

Walker

Amazing service

We recently had our kitchen fitted by sigma 3 Cardiff. From design to installation we could not have asked for better service. I would highly recommend them.

Dicky Cooper

Fantastic customer service and a fabulous kitchen

So happy with our kitchen from Sigma 3.We were fully supported in our design and choices from the outset by Katie in the Newport showroom who guided us through, listened carefully to what was importan...

Sid Patterson

So happy with me new kitchen from Wicks, Ashford, Kent.

I can't speak highly enough with the service and installation of our new kitchen. From the planning, purchasing and fitting of our new kitchen everyone in the Ashford store was first class. The kitc...

MmkalolTC19

no delivery

after placing a order paid in full for a delivery 4 weeks in advance, took a day holiday for the items to arrive and waited and waited, come 4pm still no sign, so i called there customers service team...

GP

Your on line products are great and top…

Your on line products are great and top quality but lack the stock in store and available at all locations. its nice to go to store and see products for DIY jobs as sending stuff back after placing on...

Brad T.

Do not buy a kitchen mine recently…

Do not buy a kitchen mine recently fitted is the most semi skilled attempt I have ever seen. Only receiving one star because a minus point is not available Ps a cupboard door has just fallen off.

Gox_TheNick2810

Delivery problem

Delivery problem. My partner ordered and paid for a internal door for home delivery Ordered on the 27th for delivery on 28th. No door arrived. Still no door on 29th. Phone customer service who said t...

zartors20

Dreadful in store customer service at…

Dreadful in store customer service at Farnborough store. Staff get an attack of deafness when you ask for help. They made no effort whatsoever and I had to insist that they listened. The requested hel...

Nina Smith

Highly disappointing experience with my order

I placed an order for a baking dish set from an online platform on December 2 for my son’s birthday. The first delivery arrived with a significant scratch. I reported it right away with photos, but re...

Jane Cooper

Purchased some cast iron cookware over…

Purchased some cast iron cookware over the past couple of weeks. First, delivered with care, fab product.Second purchase ordered and was delivered the next day. What can I say, absolutely fabulous cus...

Karly B.

Needed to replace a dish from an old…

Needed to replace a dish from an old Denby set, found it on this site. Quickly delivered in safe packaging, very pleased.

Samuel Barnes

Swift delivery at a fair price

I purchased a set of six stoneware bowls on sale at a good price. They were dispatched quickly and delivered on time by the courier the next day. They were securely wrapped and arrived in their origin...

Beatrice Rogers

Exceptional after-sales support

I ordered a coffee grinder at a very good price from the online platform. It arrived quickly. Unfortunately, it developed a fault after two weeks - not the retailer's fault. I spent 40 minutes on hold...

WaRLoR47

Rapid delivery and quick responses

Super fast delivery and quick responses from the team. Top-notch service. Excellent quality items at a competitive price. Thank you very much to the team. Happy purchase!

Kenji Stone

Delived on time

Margaret Turner

Dual electric blanket

Very happy with my purchase makes bed warm and toasty was a quick delivery.

Adrien Clark

Good product

Good product, value for money and speedy delivery. All as I hoped.

Kyle Collins

It hasn’t been delivered yet

Rebecca Sanders

whats so hard

whats so hard - they advertise, we buy, they deliverits not rocket science

Orlando

My parcel went missing from my front…

My parcel went missing from my front door step and no one at Neo Direct is answering any emails and the number I'm calling is not valid!

Rudy Cook

Received all order quickly

Received all order quickly. Very Happy with all products. Will inform others. Will definitely order again!>

Nolan Butler

The product is great

The product is great. Fast shipping. Nice wood and fit is perfect. will buy again.

Ryan

great headbands but shipping is too high

Joanna Foster

Awesome thick headbands 3" perfect

Awesome thick headbands 3" perfect, Awesome price. Incredible fast shipping

Charlee Howard

They even called me to ensure I got the…

They even called me to ensure I got the right colors.

Lindy P.

Best cycling short.

Thank you for your professional service and quality product.

Alison Bowman

Magnet Hadleigh were fantastic. Mae my designer was very thorough and patient she listened to what i

Magnet Hadleigh were fantastic. Mae my designer was very thorough and patient she listened to what i wanted and incorporated everything into our kitchen. Kitchen is now installed and looking amazing.

stefan scott

We had a really positive experience with Jonathon at the Merthyr branch of Magnet Kitchens. Although

We had a really positive experience with Jonathon at the Merthyr branch of Magnet Kitchens. Although we didn’t end up purchasing our kitchen from them in the end, I genuinely wanted to leave a review...

Kathryn Ross

I've just had my kitchen designed and fitted through the Leith Walk, Edinburgh branch. Andy Kirkpatr

I've just had my kitchen designed and fitted through the Leith Walk, Edinburgh branch. Andy Kirkpatrick was really helpful and did a great job in designing a kitchen that looked really stylish while m...

Alex Packer

I went in the Worcester branch looking for counter tops & a sink Lucinda was very helpful and showe

I went in the Worcester branch looking for counter tops & a sink Lucinda was very helpful and showed me all the ones they had to offer and answered all questions I had

Berk Odinson

I had a great experience working through a design process with this service. From the first conversa

I had a great experience working through a design process with this service. From the first conversation with Emer, communication felt clear, structured, and professional. What stood out most was how...

Karen McCredie

We met with Charlotte at the Kidderminster store who was very helpful and knowledgeable. Charlotte r

We met with Charlotte at the Kidderminster store who was very helpful and knowledgeable. Charlotte redesigned our kitchen and gave ideas that we hadn’t thought about, thank you

Jean Klages

Our purchase was very well packed and the sink was perfect. Delivery was excellent, great communica

Our purchase was very well packed and the sink was perfect. Delivery was excellent, great communication and very quick. The instructions for installation was good too and we are very pleased with our...

AA17

User-friendly website with great value and quick service.

The website is user-friendly and offers great value items. Delivery was prompt, and everything in the order was accurate and complete. I haven't installed the tap and shower yet, so I can't speak to t...

Susan Costello

i could not be happier with my white kitchen sink

Have already reviewed the delivery service for my white composite kitchen sink I must add my view of the product. It's a Vellum Horizon 1.5 bowl, and I'm exceedingly pleased with it. i've used it for...

Sandy Sagar

Great communication and easy to use :)

Kathy Vickers

A good tap refill

Easy to order and quick dispatch and delivery. I’ve ordered this refill a few times so would recommend

Tony

Would recommend.

Great service, easy to purchase online, fast delivery, I paid extra for next day.Quality of taps very good.Installed easily by my Plumber.No complaints at all, would recommend.

Rita

Frustration with durability and support

Having owned the boiler for three years, I maintained it regularly. Unfortunately, a plastic part broke, and despite providing all the information, I was told that internal components aren't sold, and...

Alan

Excellent Customer Service

Although I had an issue with my ProBoil 2x, when I contacted the Customer Service Team, I had a dedicated member of the team called Olivia who listened to the situation, guided me through what was nee...

Dean Giles

Festive goodwill

From start to finish, Proboil handled my issue professionally and fairly. After a fault with my PB2X unit, their customer experience team reviewed the case quickly and agreed to replace the boiler as...

Darren

Five-Star Experience Thanks to Kris in Customer Care

My recent warranty issue with the Proboil 2x could easily have turned into a major problem, but the company handled it well (finally). After initial delays, Kris in Customer Care stepped in and compl...

Mrs Mott

Quite brilliant customer service!

I had some problems with my much loved Proboil PB2X but I am absolutely delighted with the brilliant customer service I received from Margery. I hope that the boiler lasts well now, but I know that M...

Ray Baxter

Called them because our tap was spitting steam even when switched off

Called them because our tap was spitting steam! Talked us through the problem and we're constantly in touch until the problem was solved and the tap back to normal.Great customer service.

Walker Ross

The mill failed to grind salt.

The mill did not grind salt as expected. After returning it, I was shown a video demonstrating that it works. However, when it was sent back to me, it still failed to function properly, even with the...

Eleanor

Fantastic Experience at a Kitchen Store

I visited a kitchen store today with my wife to look for new knives to replace an old set that was past its prime. We were assisted by a knowledgeable representative who took the time to explain the v...

VC

Avoid this store at all costs.

I strongly advise against shopping at this store. I placed an order for a knife sharpener for nearly £400, but it never arrived. After reaching out to them, I requested either immediate delivery or a...

Ernest Harris

Nathan was excellent customer service…

Nathan was excellent customer service rep. Polite, efficient, very helpful. Fast delivery of order. My favorite cookshop in London.

CH

Great service.

Kyan Carter

Speedy delivery

Speedy delivery

Charles Coultas

Disappointed that the delivery went from November to January, however, I appreciate that things don'

Disappointed that the delivery went from November to January, however, I appreciate that things don't always go according to plan. Very pleased with the product, though only used it once so far to bak...

Julian Pearson

I bought 2, but kept one wrapped for a present. Washed the other one and cooked a huge batch of bolo

I bought 2, but kept one wrapped for a present. Washed the other one and cooked a huge batch of bolognese. Good solid, thick stainless steel structure, strong handles and a decent lid.. was able to s...

Steven

Perfect pot for some serious cooking

If you want to up your cooking game or just experiment without worrying about breaking some fancy coating, this is the perfect pot for you.

cliente

Great dutch oven

Great dutch oven, it looks very sharp and cooks really well !

LCH

Fabulous pot!

Fabulous piece of kitchen ware. Really happy with this, for cooking on the hob or in the oven. Excellent quality and a good size.

Gnuh

We love it.

We love it.It's lighter, bigger and betetr quality and you can cook everything in it. We use it on an induction field and everything works fine.

Lee Harris

The Zanussi team has been plodding and…

The Zanussi team has been plodding and unprofessional. They have neglected my issue for over a month and shown no urgency in fixing my hob despite my repeated notifications. As a result, I've had to r...

Sandi Brown

DO NOT BUY ZANUSSI

We bought a Zanussi fridge 15 months ago and it’s broke already! It started defrosting and making loud noises. The warranty only lasts 12 months and that is now obvious why (as they know it won’t last...

KL85

Washing machine

Washing machine - known fault - engineer has been out twice for same fault- Zanussi will not extend warranty! So next time this known fault happens I will need to pay to get it fixed - appalling custo...

Jenna Carter

If I could give this a zero I would

If I could give this a zero I would. Awful customer service!!! We had our new induction hob installed & within 2 months one of the coils blew a fuse & the hob rendered useless. Engineer came out quick...

Albert Wilson

Engineer can out under insurance 3…

Engineer came out under insurance 3 times. Not fixed. Booked a further appointment, waited in and engineer never turned up. Was then informed engineer had booked sick. Rubbish, not worth my time.

Lexi C.

I tried to write a negative review on…

I tried to write a negative review on the Zanussi website about my oven which got broken 3 days after the warranty expired ( surely by design?) and it didn't allow me to write an honest review! I chos...

Devetta Silver

I ordered a Mockmill 100 Stone Grain Mill on December 15, 2025. I never received the item and now ha

I ordered a Mockmill 100 Stone Grain Mill on December 15, 2025. I never received the item and now have to dispute the purchase through my bank because the company refuses to return my money. Their log...

Caleb W.

as dexcribed

order came quickly

Finn

Products and service excellent!!

I have been getting aquabelle products for than 20+ years. the water filter for over the counter is dependable & excellent. The staff is always very helpful and knowledgeable. The service is the be...

Karen Brooks

Arrived quickly! Installed easily! Works great!

I have been hearing more and more about the things that are in our water supply. My town has decent water but I still worry about what may lurk in what we drink (and the food we consume). I purchased...

Enoch R.

Ordered and recieved very quickly

Ordered and recieved very quickly. Exactly what I needed. Thanks

Isidore Cook

All Good

Good service.Good products.

Bernice Chiswell

Instead of replacing our kitchen, we decided to modernise it with new compact laminate worktops from

Instead of replacing our kitchen, we decided to modernise it with new compact laminate worktops from House of Worktops. We are really happy with the final result, but we encountered a few issues in t...

Alec Patterson

Beautiful worktop delivered by dedicated team!

Beautiful worktop delivered by the team - they truly put in a lot of effort! I purchased two 2m prime oak worktops along with two 3m oak backsplashes. They aren't installed yet, but once they are, I p...

Nicholas Johnson

Delivery was quicker than anticipated,

The worktop arrived much sooner than I thought it would. The oak quality is exceptional, and I would highly recommend it to anyone. The delivery team was fantastic, going above and beyond. Thank you a...

Nena W.

Quality solid wood at reasonable…

Quality solid wood at reasonable prices.We received our delivery quickly, it was fully trackable and delivered straight to our utility room.

DN30

Great service delivered on time.

staikdisaou94

Great product with rapid deliver…

Great product with rapid deliver Ordered the 4.2m composite worktop on a Wednesday got it by the Saturday! Just in time for my kitchen fitter. This was also when the M25 was closed!

Giovanni Fisher

The Cutting Boards and Knife Will Last Forever!

I purchased two titanium cutting boards from ChopChop USA back in February for our new kitchen, and also grabbed their boning knife at 50% off—great deal! My wife and I have been extremely satisfied....

Don Kelly

Chopchop is amazing

I've ordered from ChopChop a few times now and have always been impressed. The titanium is super lightweight, easy to clean, and feels really premium. Highly recommend!

S_florian92

Very sketchy company

There are a lot of red flags with this company. A video on their website shows a huge modern warehouse with "ChopChopUSA" splashed across it, seemingly in America. I’ve asked through emails where the...

Zelfe88

Highly Recommended Product

At first, I was a little hesitant about buying this cutting board from Chop Chop USA — I wasn’t sure if it would be worth it. But once I received it, I was genuinely impressed.The board is not only hi...

Denis Baker

loving it!!!

Excellent! The first slice really sets the tone for the whole dish👌

Cary Morris

Highly recommend

I bought a titanium cutting board and a peeler from ChopChop USA, and both of them are fantastic. The cutting board is lightweight and doesn’t absorb any odors or stains. I use it for prepping everyth...

Lana G

Terrible experience. Sent wrong item , customer service instead of helping began arguing. I will str

Terrible experience. Sent wrong item , customer service instead of helping began arguing. I will strongly recommending not to deal with this business.

EW64

Poor product quality and poor customer service

I bought their Air fryer of Amazon. It started pealing so contacted cuisinart customer service as advised by Amazon.I was told to send item to cuisinart and when warehouse confirm delivery I get sent...

Braxton

Horrible Company

Terrible company, I went on their actual website paid for a Butcher Paper Dispenser May 24, 2025, the total was $54 and some change. Welp, they didn’t even carry the item anymore, so my order was del...

Roland Ross

You might pay twice

I have no problem with the product we purchased- a coffee maker. The customer service is the absolute worst. We ordered online and the debt card would not go through. Used PayPal instead and it wor...

Vanessa Porter

Zero stars-avoid like the plague

I ordered from the actual Cuisinart website. I clicked on Google pay and it immediately confirmed my order without verifying address. The address was an old one, over 10 years old! After contacting cu...

Justin

Google Pay overwrote my address

Google Pay overwrote my address. I immediately noticed in the confirmation email. Called. CUISINART WILL NOT EDIT OR CANCEL an order once it is made. Told me I had to wait until it shipped to make...

Truly Roberts

Fabulous customer service i dealt with Angelo. I had recieved a damaged set rectified in a matter o

Fabulous customer service i dealt with Angelo. I had recieved a damaged set rectified in a matter of a couple of days amazing. Been using a few days so cant fully review although my daughter commente...

Mort Sanders

Exceptional Customer Support During the Holidays

I wanted to take a moment to highlight the outstanding customer support I received over the Christmas period. Our product arrived damaged, but that was due to the courier. The service team sent a repl...

Hexatiik75

Fantastic Experience with My Cookware Purchase

I purchased a set of stainless steel pans, along with a wok and a large stockpot. After my first use, I encountered a minor issue with two of the pans, so I reached out to the support team. The repres...

Deb M.

Fantastic experience!

I had a fantastic experience! A delivery issue occurred with my order, but I contacted the support team, who promptly sent out a new order through another delivery service. I truly can't find any faul...

Charlee B.

Fantastic selection, unbeatable prices, top-notch quality.

The selection is fantastic, the prices are unbeatable, and the quality is top-notch. I ordered an 8-piece set along with a skillet, and they arrived promptly, securely packaged. I'm truly impressed wi...

LT_elproasitoTT

Delivery not dispatched and no response from support

I placed an order for delivery on Friday, but it hasn't even been dispatched. I attempted to reach out via email for an update, but received no reply, and their phone line is unavailable. I might have...

Phil molyneux

The call centre was second to none when registering the hob, very friendly and very confident. The

The call centre was second to none when registering the hob, very friendly and very confident. The hob itself is brilliant and the electrian who installed said it was a good choice.

Caroline Gray

New kettle and toaster ....great electrical items for a little refresh in the kitchen. Excellent qua

New kettle and toaster ....great electrical items for a little refresh in the kitchen. Excellent quality and look great. Delivered as within the time allocated, as expected. Thank you

Rolanda

Washer/dryer stopped working 3 and a half week ago. Engineers were sent twice. The first time, a wee

Washer/dryer stopped working 3 and a half week ago. Engineers were sent twice. The first time, a week's waiting time, and machine stopped working straight after the engineer has left with loud noises...

Christopher Snowdon.

Having bought the usual Bosch equipment for our new kitchen, it was useful to be able to register th

Having bought the usual Bosch equipment for our new kitchen, it was useful to be able to register them online. Meeting a Repair for the microwave. It was easy to book a Service technician who came wit...

Mathew Steve Lindley

so ive purchased from them before and had a half decent experience, this time round it was a complet

so ive purchased from them before and had a half decent experience, this time round it was a complete nightmare, the courier somehow lost the package from the van right at the end of the delivery wind...

Nick White

I asked for information about transferring a warranty to a new owner of an appliance. After a short

I asked for information about transferring a warranty to a new owner of an appliance. After a short exchange of messages on WhatsApp I received the information I needed to tell the new owner.

Matt Thompson

Website is accurate in the information provided. Customer Service has quick and friendly service an

Website is accurate in the information provided. Customer Service has quick and friendly service and follow up. The knives are beautifully crafted and perform vey well. I was so happy with my initi...

Yara Adel

I’m really impressed by what I’ve seen so far from Seido Knives. From their branding and product pre

I’m really impressed by what I’ve seen so far from Seido Knives. From their branding and product presentation to the detailed information on their website, the company clearly prioritizes quality, cra...

Jim Richards

Frustrating and somewhat surprising customer service interaction. I see from other reviews that my e

Frustrating and somewhat surprising customer service interaction. I see from other reviews that my experience isn't unique, but it's slightly different in that the defect in my knife is a loose/rattli...

Holbrook Turner

Unexpected customs fees and late delivery

I was unaware that I would need to pay US customs duties and that the knife wouldn't arrive until after Christmas. I placed my order at the start of November, yet received the knife on January 5. Why...

Deanne Clark

CAUTION: UNRELIABLE SERVICE AND PRODUCTS!

CAUTION: UNRELIABLE SERVICE AND PRODUCTS! I purchased these knives for my husband, but he received another set from a family member. I wanted to return them, but I was shocked to discover a 20% RESTOC...

Stella

Japanese Master Chef Knife Set - wide range of utility kitchen knives

While these are not the highest quality knives I've used, they for sure are the best knives i've used in my home kitchen. with a wide variety of full tang blades in beautiful dark wood handles, it's h...

the Dunns

I concur with all the other commentators. This company KitchenAid has gone down the proverbial drain

I concur with all the other commentators. This company KitchenAid has gone down the proverbial drain. Quality has fallen obvious use of cheap plastic parts on a premium priced appliance.Horrible custo...

Tommie

Subpar Quality and High Prices

The quality has been disappointing, especially given the high prices. What was once a reputable brand now offers poorly made products. I received three defective exhaust hoods, and my $4,000 fridge ha...

MoisesGamerPro

If I could leave a “0” I would

If I could leave a “0” I wouldBought a Kitchen-Aid Toaster (4 slice) in March 23 its now Jan 24, this toaster WAS great at the start, two months ago it started toasting unevenly or burning or not toas...

WMunoz19

DO NOT BUY....

DO NOT BUY..... worst product EVER

Kylie Patterson

Terrible product quality and customer…

Terrible product quality and customer service. Three year long process, I have been without my induction cooktop more than I have had one over three years because Kitchenaid can neither fix it or rep...

Ford Sanders

OEM Parts Ripoff

One of my oven lights burnt out and I needed to replace it. I contacted KitchenAid Canada and they wanted $104.00 + tax for one bulb. I bought four (4) bulbs elsewhere for $17.99 + tax. Research th...