jack mckinnon

great high quality pan, good knife, ok sharpener, crap lid. bought the same size lid as the pan, wa

great high quality pan, good knife, ok sharpener, crap lid. bought the same size lid as the pan, wanted a glass one to see the food, doesn't fit for shit, way to big even though it's supposed to be t...

Cameron

Still haven’t received the order yet even though I ordered about a month ago. Emailed several times

Still haven’t received the order yet even though I ordered about a month ago. Emailed several times about this issue. Tracking number provided was invalid. Getting the runaround and nobody seems to ca...

Michelle Aubie

The ordering and delivery experience with Chef Supply was excellent, the online process was very smo

The ordering and delivery experience with Chef Supply was excellent, the online process was very smooth and straightforward. However, we have found that the welding on the tray handles is not stron...

Lauretta Butler

Significant Financial Losses

Dishonest practices have led to my financial losses regarding restaurant equipment. The previous management accrued considerable debt to suppliers with no intention of repayment, leaving many individu...

Zeke

No refund offered for broken item

TLDR: If you buy an item from them, they do NOT stand behind their shipping. If something is broken or damaged, whether in shipping or otherwise, they will NOT refund you. You should order expecting Z...

Robert Davison

My wife loves it.

My wife loves it.

james schad

These guys are the worst to deal with. Terrible customer service. They sent me the wrong items, mult

These guys are the worst to deal with. Terrible customer service. They sent me the wrong items, multiple times, and will not do anything to fix it. Brian Just keeps telling me he relayed it to their t...

MONNAUX Sebastien

I have purchased some handlles in December 2025 two times. The first one went well (samples to test

I have purchased some handlles in December 2025 two times. The first one went well (samples to test in my new kitchen) but the second order was a disaster. The send the wrong one (smaller than the one...

MC HC

Unfortunately still waiting for handles to arrive for order placed on 18 Nov 2025. Shipment was conf

Unfortunately still waiting for handles to arrive for order placed on 18 Nov 2025. Shipment was confirmed on 19 Dec 2025 but no tracking information has been provided and customer service has been una...

Louis Baker

3 months to arrive!

Nice handles but they took 3 months to arrive, comunication was terible.

Ella

Durable

Durable, rich and beautiful products. I installed these handles in my kitchen and have been receiving positive feedback on them by multiple of my visitors.

Marissa Lewis

Why have a return policy?

Although there is a return policy, apparently everything is exempt from it. If you stand behind your products that should not be the case, and I regret my purchases from them. Even a light switch! I w...

Wendy Allen

Lovely, clean and spacious shopping experience with lots of interesting and unique products on sale

Lovely, clean and spacious shopping experience with lots of interesting and unique products on sale. The cafe did an amazing breakfast too. Always call here when we are in the area.

Miss Holden

As always shopping at Lakeland whether in store or online is a pleasure given the wide range of usef

As always shopping at Lakeland whether in store or online is a pleasure given the wide range of useful, quality products and helpful, knowledgable staff.

Liz

Needed to pop into store to replace two gas bottles for our soda stream….also picked up two large p

Needed to pop into store to replace two gas bottles for our soda stream….also picked up two large plastic jugs and one small one. Great price for the jugs and speedy service.

Helen Connell

I know that when I order from Lakeland the products will be good. I bought one product last year whi

I know that when I order from Lakeland the products will be good. I bought one product last year which didn't work for me and my money was refunded very quickly. The customer service suggested I donat...

Isla Dixon

We love visiting the store in Gates Garden Centre as it is easy to walk around and browse. The staf

We love visiting the store in Gates Garden Centre as it is easy to walk around and browse. The staff ask if you need help and then leave you alone if not so you can look in peace. They have a great...

Carolann Jones

Shewsbury store.I was looking for 2 items. Was soon approached by a very helpful friendly member of

Shewsbury store.I was looking for 2 items. Was soon approached by a very helpful friendly member of the team who found one of the items I wanted and informed me the other was not available in Lakeland...

GemischteErfahrung

Excellent customer service

Excellent customer service, e.g., regarding replacement parts! Exzellenter Kundenservice, z.B. bezüglich Ersatzteilen!

Carlisle Morris

Customer service as it should be

Customer service as it should be. Replying almost instantly to my enquirey and subsequently to a further three emails. A very efficient and well organised service.

Tazewell Patterson

Excellent service for replacement part

Our kitchen was installed 8 years ago. It incorporates a Blum larder style unit which has operated very smoothly until very recently when there became increased resistance when closing the drawer. I t...

Clint C.

BLUM doesn't always stand behind their product

Had their systems installed in all of my kitchen cabinets. 3 hinges failed after 4 years on one door. Contacted them and at first they were very helpful and ordered a change in warranty. However, it p...

Booth B.

Exceptional customer service.

Ten years ago Smallbone of Devizes completed installation of a fitted kitchen that had sixteen fitted drawers running on Blum soft drawer closers. The oil seals on the damper pistons of three of thes...

Asher Anderson

Fantastic company

This company is one of the most helpful knowledgeable and efficient companies I’ve ever dealt with, right from my initial contact with receptionist to the technical department, brilliant….they give a...

A

Ok so im throughly pleased with my 50th anniversary OTF knife BUT it took longer than I thought to g

Ok so im throughly pleased with my 50th anniversary OTF knife BUT it took longer than I thought to get to me. At one point I thought it was lost in shipping so I emailed them and they sent me an up-to...

CHRIS ALBRITTON

I ordered a knife over a month ago. At purchase time I was told it would deliver in 8-14 days. It ha

I ordered a knife over a month ago. At purchase time I was told it would deliver in 8-14 days. It has been over a month and of course you can’t speak with anyone on the phone it’s all by email. Don’t...

Alejandro Ramirez

I want to give a major shout out to Charlotte with customer service and her team. I was having a pro

I want to give a major shout out to Charlotte with customer service and her team. I was having a problem with my ordered and she really helped me out. Not only trying to correct the situation but for...

Roxanne Peterson

Top notch customer service

Kay Mezerowski

quick resolution

Although there was damage they quickly are solving it to my satisfaction. So am very happy with the product.

Barbara Williams

Great Service

I had a problem with an item broken in shipping. I reported this to store and they replaced item promptly. Love my baking set.

dana b

I am sorry I didn't read the reviews before I ordered. I ordered a kitchen cart wich came in so many

I am sorry I didn't read the reviews before I ordered. I ordered a kitchen cart wich came in so many pieces like a puzzle. Plus the main surface in metal was already scrached. I tried to follow the in...

Edgar C.

Bad customer experience & Fake advertisement

Unfortunately, I really can't recommend this company for buying anything. While the buying and the delivery experience is pretty good, when it comes to customer experience and what they actually deliv...

Gia Coleman

They sell products with non -real specifications!

I bought an infrared panel hoping to solve the cold problem inside a study of 2.2x2.2 therefore less than 5 square meters. The product purchased in the specifications indicates that it is suitable for...

Nettie

Super seller!

Super seller!+ great quality products, as described+ fast delivery (7-10 days)+ nice and safe package

Moe B.

They had something wrong with their…

They had something wrong with their website when i was in payment page and i waited for payment confirmation.I emailed them to cancel one of the two identical orders (because of buggy website) which I...

K. F.

Terrible customer service

I bought a bbq from the website in June through the payment on delivery option. Unfortunately, the delivery company they used is a complete nightmare. I never received the parcel, they just marked it...

Bob

Perfectly nice product

Perfectly nice product, but it is absurd that I have to post a review in order to get a warranty.

JD

Too big…sending it back!

ashton cumberbatch

Great product-- form and fucntion.

Willie Chavez

It’s great my wife likes it

It’s great my wife likes it

William Rosenberg

Ordered a dish drainer previuosly and…

Ordered a dish drainer previuosly and had to have one for 2nd jouse.Thanks

Albert Budhipramono

Great quality product

Great quality product, looks better than in online photos. Arrived with a small dent but seller provided satisfactory resolution.

Alun Davies

We had our second SIGMA kitchen fitted in our new home in December, and it is absolutely excellent.

We had our second SIGMA kitchen fitted in our new home in December, and it is absolutely excellent. We asked if Martyn could be our designer, and once again, he drew up perfect plans for just what we...

Fran Walker

We had an excellent experience with Sigma 3 Kitchens from start to finish. The service was professio

We had an excellent experience with Sigma 3 Kitchens from start to finish. The service was professional throughout, covering everything from the initial design phase right through to the final install...

GB31

We recently had a new kitchen from…

We recently had a new kitchen from Sigma3 Cardiff. We had fantastic service from entering the door. From clear understanding of price bracket and kitchen ranges. Everything from first and second v...

Rudy Anderson

Excellent service and product from Sigma

Excellent service and product from Sigma 3. Lisa in Colchester Avenue was exceptional; patient when we were indecisive and provided us with the time and more importantly the expert knowledge to make...

Walker

Amazing service

We recently had our kitchen fitted by sigma 3 Cardiff. From design to installation we could not have asked for better service. I would highly recommend them.

Dicky Cooper

Fantastic customer service and a fabulous kitchen

So happy with our kitchen from Sigma 3.We were fully supported in our design and choices from the outset by Katie in the Newport showroom who guided us through, listened carefully to what was importan...

Benvinda Mendes

Samuel is a great addition in Wren , i have been trying to sort out my hood replacement and finally

Samuel is a great addition in Wren , i have been trying to sort out my hood replacement and finally he managed to help . Great communication and solving skills .

B S

Wren hires aggressive and unprofessional contractors to carry out its kitchen measurements. I had an

Wren hires aggressive and unprofessional contractors to carry out its kitchen measurements. I had an appointment booked for 4pm. On the morning of the appointment, the person coming to measure the kit...

natalie white

Very disappointing Both in store and Head office Kitchen cabinets not measured correctly following a

Very disappointing Both in store and Head office Kitchen cabinets not measured correctly following a visit to our home ! Then to be told that we had missed the snagging window and had to pay for an a...

Philippa

Appalling customer care - no response about incorrect delivery, refund of missing item, refund of un

Appalling customer care - no response about incorrect delivery, refund of missing item, refund of unwanted item, no signed contract received, information requested on finance not provided, Wren refuse...

Alex Sonnichsen

We purchased our kitchen back in December. The showroom experience was great and the journey seemed

We purchased our kitchen back in December. The showroom experience was great and the journey seemed smooth. Then the delivery date came. One hour before delivery, we received a generic text message th...

Roman Beirne

DO NOT USE THIS COMPANY. THEY USE A COMPANY CALLED CLEARABEE TO REMOVE ALL THEIR WASTE .CLEARABEE UN

DO NOT USE THIS COMPANY. THEY USE A COMPANY CALLED CLEARABEE TO REMOVE ALL THEIR WASTE .CLEARABEE UNDER PAY THEIR STAFF .OVER WORK.THEY EMPLOY PEOPLE FROM PHILIPPINES AND PAY THEM £1.50 PER HOUR WREN...

Sid Patterson

So happy with me new kitchen from Wicks, Ashford, Kent.

I can't speak highly enough with the service and installation of our new kitchen. From the planning, purchasing and fitting of our new kitchen everyone in the Ashford store was first class. The kitc...

MmkalolTC19

no delivery

after placing a order paid in full for a delivery 4 weeks in advance, took a day holiday for the items to arrive and waited and waited, come 4pm still no sign, so i called there customers service team...

GP

Your on line products are great and top…

Your on line products are great and top quality but lack the stock in store and available at all locations. its nice to go to store and see products for DIY jobs as sending stuff back after placing on...

Brad T.

Do not buy a kitchen mine recently…

Do not buy a kitchen mine recently fitted is the most semi skilled attempt I have ever seen. Only receiving one star because a minus point is not available Ps a cupboard door has just fallen off.

Gox_TheNick2810

Delivery problem

Delivery problem. My partner ordered and paid for a internal door for home delivery Ordered on the 27th for delivery on 28th. No door arrived. Still no door on 29th. Phone customer service who said t...

zartors20

Dreadful in store customer service at…

Dreadful in store customer service at Farnborough store. Staff get an attack of deafness when you ask for help. They made no effort whatsoever and I had to insist that they listened. The requested hel...

Joe Dale

Smegspares.co.uk do not sell genuine, OEM parts but charge full RRP. Ordered a door seal which is ha

Smegspares.co.uk do not sell genuine, OEM parts but charge full RRP. Ordered a door seal which is half the weight and visibly different than the OEM part it replaces. Clearly it snapped after a year o...

Kaden

Superb company

Superb company, a comprehensive list of spares supported by brilliant customer service

Keith

Very pleased to find this company

Very pleased to find this company. I've ordered various bits for my cooker. Easy to order, quick delivery and any queries dealt with quickly and efficiently. Very reasonable prices aswell.

Ian Harris

Got exactly what I needed

Got exactly what I needed. High quality genuine replacement burner kit for my smeg hob.Responsive and excellent customer service.

Lana Baker

Really good service .Thanks

Sigmund

helpful in advising me on the spare…

helpful in advising me on the spare parts for my very old smog hob and efficient.

Nina Smith

Highly disappointing experience with my order

I placed an order for a baking dish set from an online platform on December 2 for my son’s birthday. The first delivery arrived with a significant scratch. I reported it right away with photos, but re...

Jane Cooper

Purchased some cast iron cookware over…

Purchased some cast iron cookware over the past couple of weeks. First, delivered with care, fab product.Second purchase ordered and was delivered the next day. What can I say, absolutely fabulous cus...

Karly B.

Needed to replace a dish from an old…

Needed to replace a dish from an old Denby set, found it on this site. Quickly delivered in safe packaging, very pleased.

Samuel Barnes

Swift delivery at a fair price

I purchased a set of six stoneware bowls on sale at a good price. They were dispatched quickly and delivered on time by the courier the next day. They were securely wrapped and arrived in their origin...

Beatrice Rogers

Exceptional after-sales support

I ordered a coffee grinder at a very good price from the online platform. It arrived quickly. Unfortunately, it developed a fault after two weeks - not the retailer's fault. I spent 40 minutes on hold...

WaRLoR47

Rapid delivery and quick responses

Super fast delivery and quick responses from the team. Top-notch service. Excellent quality items at a competitive price. Thank you very much to the team. Happy purchase!

Kenji Stone

Delived on time

Margaret Turner

Dual electric blanket

Very happy with my purchase makes bed warm and toasty was a quick delivery.

Adrien Clark

Good product

Good product, value for money and speedy delivery. All as I hoped.

Kyle Collins

It hasn’t been delivered yet

Rebecca Sanders

whats so hard

whats so hard - they advertise, we buy, they deliverits not rocket science

Orlando

My parcel went missing from my front…

My parcel went missing from my front door step and no one at Neo Direct is answering any emails and the number I'm calling is not valid!

Rudy Cook

Received all order quickly

Received all order quickly. Very Happy with all products. Will inform others. Will definitely order again!>

Nolan Butler

The product is great

The product is great. Fast shipping. Nice wood and fit is perfect. will buy again.

Ryan

great headbands but shipping is too high

Joanna Foster

Awesome thick headbands 3" perfect

Awesome thick headbands 3" perfect, Awesome price. Incredible fast shipping

Charlee Howard

They even called me to ensure I got the…

They even called me to ensure I got the right colors.

Lindy P.

Best cycling short.

Thank you for your professional service and quality product.

Shelley Rice

Simon is an exceptional and talented kitchen designer. He listened to my needs, requirements and de

Simon is an exceptional and talented kitchen designer. He listened to my needs, requirements and designed me a beautiful kitchen. Simon is incredibly patient, friendly and understanding. I was also i...

Michelle Pandit

We went for a design and quote to Northampton over the weekend. I would like to say Lindsey gave us

We went for a design and quote to Northampton over the weekend. I would like to say Lindsey gave us a very good service and some great ideas and managed to give us the exact design we were looking fo...

Tina Costi

We’d like to say a big thank you to Simon at Magnet Kitchens in Enfield for everything he has done f

We’d like to say a big thank you to Simon at Magnet Kitchens in Enfield for everything he has done for us from start to finish! He was very cooperative, patient, and made sure we could communicate ea...

Liz Hardman

We've just had our new kitchen installed by Magnet Bournemouth and we are really happy with it! Eve

We've just had our new kitchen installed by Magnet Bournemouth and we are really happy with it! Everyone we dealt with, especially Marco the designer, was extremely helpful and professional throughou...

Lauren Westbrook

🚨NEVER USE MAGNET 🚨 This has been one of the worst experiences we’ve had from start to finish. Aft

🚨NEVER USE MAGNET 🚨 This has been one of the worst experiences we’ve had from start to finish. After spending thousands of pounds upfront on a kitchen from Magnet Kitchens, we expected a high-qual...

Kevin Gleeson

After much research and deciding to have Magnet for our fitted kitchen the end result and experience

After much research and deciding to have Magnet for our fitted kitchen the end result and experience was second to none. Sam Deighton at the Harlow branch designed exactly what we wanted taking onboar...

Andy Kay

I haven't placed an order yet.... But the customer service from Sue has been great, fast and efficie

I haven't placed an order yet.... But the customer service from Sue has been great, fast and efficient. She sent me what I needed before I could ask for it. Many companies will struggle to compete w...

Arnold Wilkins

I received two taps which were not adequately packaged and arrived with the handles broken on one t

I received two taps which were not adequately packaged and arrived with the handles broken on one tap. I still have not received a replacement

Jean Klages

Our purchase was very well packed and the sink was perfect. Delivery was excellent, great communica

Our purchase was very well packed and the sink was perfect. Delivery was excellent, great communication and very quick. The instructions for installation was good too and we are very pleased with our...

AA17

User-friendly website with great value and quick service.

The website is user-friendly and offers great value items. Delivery was prompt, and everything in the order was accurate and complete. I haven't installed the tap and shower yet, so I can't speak to t...

Susan Costello

i could not be happier with my white kitchen sink

Have already reviewed the delivery service for my white composite kitchen sink I must add my view of the product. It's a Vellum Horizon 1.5 bowl, and I'm exceedingly pleased with it. i've used it for...

Sandy Sagar

Great communication and easy to use :)

Liam VB

Such a game changer for camping. I used this for the first time on a camping trip to keep my borewor

Such a game changer for camping. I used this for the first time on a camping trip to keep my borewors fresh and it worked WAY better than I expected. Normal plastic bags and a cooler box work no where...

Bailey

The lekkerseal is fkn insane

The lekkerseal is fkn insane. I use it to bulk seal my braai meat before going camping. It completely stops freezer burn and keeps my meat fresh. Highly recommend and will be a long term customer

Mia

Just like advertised!

I was unsure if it would work as well as advertised, but it actually keeps my food fresh so much longer! Fruits & veg that normally only last a few days now last over a week! Best purchase ever

Kel

Service was great product was amazing

Service was great product was amazing, has been one of the best things I have purchased in a while Will be recommending g and buying more for gifts! So handy

Alex

AMAZING PRODUCT

This product is crazy good for the price. So easy to use and kept my Boerewors nice and fresh for when it was needed. 5 starts definitely recommend.

Matthew Van Rensburg

Truly a great product

Truly a great product , it’s helped me save money on food wastage and keep everything tasting fresh for longer. Would 100% recommend getting one if you’re thinking about it

Rita

Frustration with durability and support

Having owned the boiler for three years, I maintained it regularly. Unfortunately, a plastic part broke, and despite providing all the information, I was told that internal components aren't sold, and...

Alan

Excellent Customer Service

Although I had an issue with my ProBoil 2x, when I contacted the Customer Service Team, I had a dedicated member of the team called Olivia who listened to the situation, guided me through what was nee...

Dean Giles

Festive goodwill

From start to finish, Proboil handled my issue professionally and fairly. After a fault with my PB2X unit, their customer experience team reviewed the case quickly and agreed to replace the boiler as...

Darren

Five-Star Experience Thanks to Kris in Customer Care

My recent warranty issue with the Proboil 2x could easily have turned into a major problem, but the company handled it well (finally). After initial delays, Kris in Customer Care stepped in and compl...

Mrs Mott

Quite brilliant customer service!

I had some problems with my much loved Proboil PB2X but I am absolutely delighted with the brilliant customer service I received from Margery. I hope that the boiler lasts well now, but I know that M...

Ray Baxter

Called them because our tap was spitting steam even when switched off

Called them because our tap was spitting steam! Talked us through the problem and we're constantly in touch until the problem was solved and the tap back to normal.Great customer service.

Monica Yang

I did the Indian curry cooking class. It was very relaxed and I learned so much about cooking Indian

I did the Indian curry cooking class. It was very relaxed and I learned so much about cooking Indian curry, rice and also why they are cooked in certain way. The chefs were all very friendly and helpf...

Patricia Marshall

It was fantastic fun & I learnt several new easy hacks on food prep - how have I lived nearly 70 yea

It was fantastic fun & I learnt several new easy hacks on food prep - how have I lived nearly 70 years & not known these before! The group was small, so that everyone could follow & hear o...

Walker Ross

The mill failed to grind salt.

The mill did not grind salt as expected. After returning it, I was shown a video demonstrating that it works. However, when it was sent back to me, it still failed to function properly, even with the...

Eleanor

Fantastic Experience at a Kitchen Store

I visited a kitchen store today with my wife to look for new knives to replace an old set that was past its prime. We were assisted by a knowledgeable representative who took the time to explain the v...

VC

Avoid this store at all costs.

I strongly advise against shopping at this store. I placed an order for a knife sharpener for nearly £400, but it never arrived. After reaching out to them, I requested either immediate delivery or a...

Ernest Harris

Nathan was excellent customer service…

Nathan was excellent customer service rep. Polite, efficient, very helpful. Fast delivery of order. My favorite cookshop in London.

Charles Coultas

Disappointed that the delivery went from November to January, however, I appreciate that things don'

Disappointed that the delivery went from November to January, however, I appreciate that things don't always go according to plan. Very pleased with the product, though only used it once so far to bak...

Julian Pearson

I bought 2, but kept one wrapped for a present. Washed the other one and cooked a huge batch of bolo

I bought 2, but kept one wrapped for a present. Washed the other one and cooked a huge batch of bolognese. Good solid, thick stainless steel structure, strong handles and a decent lid.. was able to s...

Steven

Perfect pot for some serious cooking

If you want to up your cooking game or just experiment without worrying about breaking some fancy coating, this is the perfect pot for you.

cliente

Great dutch oven

Great dutch oven, it looks very sharp and cooks really well !

LCH

Fabulous pot!

Fabulous piece of kitchen ware. Really happy with this, for cooking on the hob or in the oven. Excellent quality and a good size.

Gnuh

We love it.

We love it.It's lighter, bigger and betetr quality and you can cook everything in it. We use it on an induction field and everything works fine.

Lee Harris

The Zanussi team has been plodding and…

The Zanussi team has been plodding and unprofessional. They have neglected my issue for over a month and shown no urgency in fixing my hob despite my repeated notifications. As a result, I've had to r...

Sandi Brown

DO NOT BUY ZANUSSI

We bought a Zanussi fridge 15 months ago and it’s broke already! It started defrosting and making loud noises. The warranty only lasts 12 months and that is now obvious why (as they know it won’t last...

KL85

Washing machine

Washing machine - known fault - engineer has been out twice for same fault- Zanussi will not extend warranty! So next time this known fault happens I will need to pay to get it fixed - appalling custo...

Jenna Carter

If I could give this a zero I would

If I could give this a zero I would. Awful customer service!!! We had our new induction hob installed & within 2 months one of the coils blew a fuse & the hob rendered useless. Engineer came out quick...

Albert Wilson

Engineer can out under insurance 3…

Engineer came out under insurance 3 times. Not fixed. Booked a further appointment, waited in and engineer never turned up. Was then informed engineer had booked sick. Rubbish, not worth my time.

Lexi C.

I tried to write a negative review on…

I tried to write a negative review on the Zanussi website about my oven which got broken 3 days after the warranty expired ( surely by design?) and it didn't allow me to write an honest review! I chos...

Devetta Silver

I ordered a Mockmill 100 Stone Grain Mill on December 15, 2025. I never received the item and now ha

I ordered a Mockmill 100 Stone Grain Mill on December 15, 2025. I never received the item and now have to dispute the purchase through my bank because the company refuses to return my money. Their log...

Caleb W.

as dexcribed

order came quickly

Finn

Products and service excellent!!

I have been getting aquabelle products for than 20+ years. the water filter for over the counter is dependable & excellent. The staff is always very helpful and knowledgeable. The service is the be...

Karen Brooks

Arrived quickly! Installed easily! Works great!

I have been hearing more and more about the things that are in our water supply. My town has decent water but I still worry about what may lurk in what we drink (and the food we consume). I purchased...

Enoch R.

Ordered and recieved very quickly

Ordered and recieved very quickly. Exactly what I needed. Thanks

Isidore Cook

All Good

Good service.Good products.

Carl Horrocks

Quality of worktop is very good. Although there was an initial error in the delivery, I was delighte

Quality of worktop is very good. Although there was an initial error in the delivery, I was delighted with the very quick response after I had phoned about the oversight. No quibble, instant correctio...

Bernice Chiswell

Instead of replacing our kitchen, we decided to modernise it with new compact laminate worktops from

Instead of replacing our kitchen, we decided to modernise it with new compact laminate worktops from House of Worktops. We are really happy with the final result, but we encountered a few issues in t...

Alec Patterson

Beautiful worktop delivered by dedicated team!

Beautiful worktop delivered by the team - they truly put in a lot of effort! I purchased two 2m prime oak worktops along with two 3m oak backsplashes. They aren't installed yet, but once they are, I p...

Nicholas Johnson

Delivery was quicker than anticipated,

The worktop arrived much sooner than I thought it would. The oak quality is exceptional, and I would highly recommend it to anyone. The delivery team was fantastic, going above and beyond. Thank you a...

Nena W.

Quality solid wood at reasonable…

Quality solid wood at reasonable prices.We received our delivery quickly, it was fully trackable and delivered straight to our utility room.

DN30

Great service delivered on time.

John Lambert

A very competent and helpful engineer to fix the fault on the dishwasher (5 star). Unfortunately we

A very competent and helpful engineer to fix the fault on the dishwasher (5 star). Unfortunately we thought we had a 5 year cover, we only had a two year cover. Such a mechanical error just shouldn’t...

Jacqueline Jarvis

Easy to speak to customer services. I was able to easily and quickly book an engineer visit. Enginee

Easy to speak to customer services. I was able to easily and quickly book an engineer visit. Engineer informed us of estimated time of arrival and quickly solved problem. Informed ud of a useful app t...

Martin Finn

I have been a fan of Bosch for many years, and I have recently ordered new kitchen appliances all Bo

I have been a fan of Bosch for many years, and I have recently ordered new kitchen appliances all Bosch, but yesterday's experience has shattered my confidence in the brand and I wish I could cancel m...

Marilyn McNally

My washing machine stopped spinning. It was still under guarantee so I called Bosch. The lady on the

My washing machine stopped spinning. It was still under guarantee so I called Bosch. The lady on the phone was very helpful and booked me an appointment. I received regular updates as to when the engi...

Glenn Langford

The engineer arrived within the time frame given and let us know when he was about 5 minutes away (w

The engineer arrived within the time frame given and let us know when he was about 5 minutes away (which turned out to be longer, probably due to roadworks in our area.) He fixed our dishwasher - expl...

Saqib Altaf

I’d been struggling to find a reliable plumber to fix my washing machine until I contacted Bosch dir

I’d been struggling to find a reliable plumber to fix my washing machine until I contacted Bosch directly. They sent out an engineer who was professional, courteous, and clearly an expert in their fie...

Sof Khokhar

There was an issue with my original delivery due to a courier mix-up, which was a bit frustrating at

There was an issue with my original delivery due to a courier mix-up, which was a bit frustrating at first. However, the Nuovva team handled it really well. Their customer service was polite, responsi...

Truly Roberts

Fabulous customer service i dealt with Angelo. I had recieved a damaged set rectified in a matter o

Fabulous customer service i dealt with Angelo. I had recieved a damaged set rectified in a matter of a couple of days amazing. Been using a few days so cant fully review although my daughter commente...

Mort Sanders

Exceptional Customer Support During the Holidays

I wanted to take a moment to highlight the outstanding customer support I received over the Christmas period. Our product arrived damaged, but that was due to the courier. The service team sent a repl...

Hexatiik75

Fantastic Experience with My Cookware Purchase

I purchased a set of stainless steel pans, along with a wok and a large stockpot. After my first use, I encountered a minor issue with two of the pans, so I reached out to the support team. The repres...

Deb M.

Fantastic experience!

I had a fantastic experience! A delivery issue occurred with my order, but I contacted the support team, who promptly sent out a new order through another delivery service. I truly can't find any faul...

Charlee B.

Fantastic selection, unbeatable prices, top-notch quality.

The selection is fantastic, the prices are unbeatable, and the quality is top-notch. I ordered an 8-piece set along with a skillet, and they arrived promptly, securely packaged. I'm truly impressed wi...

Giovanni Fisher

The Cutting Boards and Knife Will Last Forever!

I purchased two titanium cutting boards from ChopChop USA back in February for our new kitchen, and also grabbed their boning knife at 50% off—great deal! My wife and I have been extremely satisfied....

Don Kelly

Chopchop is amazing

I've ordered from ChopChop a few times now and have always been impressed. The titanium is super lightweight, easy to clean, and feels really premium. Highly recommend!

S_florian92

Very sketchy company

There are a lot of red flags with this company. A video on their website shows a huge modern warehouse with "ChopChopUSA" splashed across it, seemingly in America. I’ve asked through emails where the...

Zelfe88

Highly Recommended Product

At first, I was a little hesitant about buying this cutting board from Chop Chop USA — I wasn’t sure if it would be worth it. But once I received it, I was genuinely impressed.The board is not only hi...

Denis Baker

loving it!!!

Excellent! The first slice really sets the tone for the whole dish👌

Cary Morris

Highly recommend

I bought a titanium cutting board and a peeler from ChopChop USA, and both of them are fantastic. The cutting board is lightweight and doesn’t absorb any odors or stains. I use it for prepping everyth...