Faith B.

Consistent Quality and Excellent Support

We have always owned similar hot tubs, and this is our second one, now six years old. We experienced an intermittent flow issue with the heater pump. Although the wait for a technician was lengthy, th...

Matthias Harris

The socks were blown off

Now into my fourth year of owning a coyote spa from artic spas, I love my tub its a great social event during summer day or night and is even fun in the winter when the snow falls on the tub edges and...

CJBgamerYT

“I'm finding it hard to believe what I'm reading”

After purchasing an arctic spa klondiker and reading some of these reviews I find it hard to believe these are written by genuine customers, I've had my spa for almost 1 year now with no real problems...

Ariel Adams

Great Tub, let down by poor quality of Spa Cover

If anyone is thinking about buying an official Arctic Spa cover you may want to think twice before you buy. Whist the tubs are fantastic, the new covers aren't really fit for purpose. I purchased a...

Vinny Turner

Excellent product

I struggle to believe some of the reviews I read, I have owned a coyote spa for 4 years before moving house and upgrading to an arctic frontier. There are an amazing hot tub and are really built well...

Clinton Patterson

Needs more QA before shipping

Spa looks great!Pros: 1) Hot tub looks really nice and appears to be built well.2) Salesman was great with questions and changes to my order while making the purchase. 3) Salesman was very prompt in h...

RahrMT43

A concerning experience with a fraudulent operation.

This operation appears to be fraudulent, having taken over £1 million in orders without delivering any products. The company seems to have only fictitious directors registered, with funds possibly sip...

Carol Ann H.

**AVOID THIS SERVICE**

**AVOID THIS SERVICE** I placed my order, but all I received was an order confirmation with no delivery details. I attempted to call, but the lines were down. I also tried to chat online, but the wait...

Rafe Smith

Suspicious practices observed.

Suspicious practices have been noted. They even created a fake live chat that consistently shows a misleading number of people ahead of you, which never changes—always 4-6 in the queue. Even after wai...

JC72

Great service

Product was easy to find on the website and the price the best we found.Basin arrived on time and damage freeLooks lovely now it's been fitted

Alicia Gore

Order not arrived and can't contact them

My order is supposed to be here today - was supposed to be in stock. I still have no shipping information and it's impossible to contact them on the phone. Update to say I finally got someone on the p...

Annabel Venner

poor customer service

Placed an order that was showing as in stock with a delivery of 4 days. Not arrived and tried and failed to get any response from company by phone (either dont work or left messages), chat bot (never...

anni lo

I never received a package since last year they keep telling me fedex said its delivered i never got

I never received a package since last year they keep telling me fedex said its delivered i never got it whether it was a different house or someone took it i dont know they won't send me a replacement...

Cleve Powell

I purchased tumblers on wholesale rate…

I purchased tumblers on wholesale rate from Ibesin nd they arrived at my door step in 3 working days. The quality of the product was amazing and I got praised by most of my guests. It is a great idea...

Betsy Butler

Not reliable. Not always good quality

First few orders were fine. Last several have been nightmares. Gritty and dull after sublimation. Lost orders. Purchased at sale price was forced into taking new order for lost shipment at regular pr...

Milo

Besin is my supplier and they have fast…

Besin is my supplier and they have fast delivery and good quality, I think I'll order more from them

Syd Brooks

Damaged Product

I purchased hookah tumblers from ibesin. The website said 4 weeks from China. After 6 weeks I started trying to contact them on my order with no response. Finally, after over 3 months my tumblers arri...

Horace Taylor

Terrible customer service

Terrible customer service. Broken and missing lids. Company won’t return email. Haven’t been able to contact by phone. First order were great. The last 2 orders were terrible. If anyone has found a ph...

Maria Cooney

I went to Bathrooms 4 U in Ballincollig got great customer Service from Jessie he gave great advice

I went to Bathrooms 4 U in Ballincollig got great customer Service from Jessie he gave great advice and made the whole experience stress free. I am very happy doing a full bathroom renovation.

Ebenezer Fisher

Highly Recommend for Mobility Bathroom Installations

I confidently recommend the service. They installed a mobility bathroom efficiently and without delays. From the initial contact, the staff were courteous, and no task was too big or small, which help...

Amélie Moreau

Excellent

Brilliant place

Job R.

Should have done it years ago!

An excellent job from start to finish. As the job was nearing completion I decided I needed an extra shaving point, no problem there it was. My house was cleaner when the men left than it had been in...

Ronald Harris

Thoroughly professional

Thoroughly professional, high quality service at a very reasonable price. Brilliant after sales service as well!

Alyson Price

Could not have been happier.

Could not have been happier with the job done by Bathrooms4U. They came when they said they would, they arrived early in the morning, stayed late in the evening and were no trouble around the place. A...

Aphren Chrisakis

Purchased an Asko dishwasher from The Good Guys on 27 March. Delivery was booked for 1 April as pick

Purchased an Asko dishwasher from The Good Guys on 27 March. Delivery was booked for 1 April as pickup wasn’t an option. I took a day off work specifically to be home. On 30 March, I received a text...

Susan Smith

Actually "technical" support is not offered by Asko

I called Asko's technical support line as my dishwasher had stopped working in the wash part of the cycle without throwing any error messages. I have received advice that it could be the motor or the...

Spencer Taylor

Do not buy anything ASKO

Do not buy anything ASKO. They were once decent but now overpriced, cheaply made products that do not last the distance and the company has zero interest in helping you if something is wrong with ASKO...

CR68

Leaking outlet hose washer & dryer …

After washer & dryer were installed the outlet hose attachment started leaking. Asko 'service' said it was my responsibility to get a plumber even though the leaks only started after the new washer &...

JH

Hopeless product

Hopeless dishwasher, incredibly disappointed. The panel gave up after 6 months, Asko's recommendation "just keep turning it off and on". This worked for awhile but when we rang them back to say this n...

Ryder

Asko Dishwasher not fit for purpose

In January 2020, I purchased (on special) an Asko Dishwasher DW16.1D5456S ASK, Model No. D5456S for $1,777.00, comprising the costs for the dishwasher, delivery and installation of the dishwasher, and...

Brad Bonato

Toni was trying her Best to make a Sale, engaging her Supervisor multiple times to get us to agree t

Toni was trying her Best to make a Sale, engaging her Supervisor multiple times to get us to agree to thier Terms which went from ~$20,500 down to ~$7000 for a LESS than the material design we DESIRED...

Myriame Stanford

Bath Fitter ,Baton Rouge, Louisiana John did an excellent job taking out and old baby blue bathroom

Bath Fitter ,Baton Rouge, Louisiana John did an excellent job taking out and old baby blue bathroom and replacing it with a modern white, easy to clean tub! He protected the floors, worked with care a...

AT11

Great quality but misled by the salesperson

The quality of the product and the installation were great. Installer was very adamant about keeping the work area clean. Installer explained things in great detail and answered all my questions....

Lotty Foster

Check all Paperwork!!

We met with the salesman on April 24th, and told him at the time what faucet and manufacture that we wanted for installation even though he kept pushing for another type. We adamantly said we did not...

Wanda

I installed a walk in shower 3 years…

I installed a walk in shower 3 years ago in my basement bathroom. A tub was removed to make the install ready. The drain for the tub was in a different location than the shower drain. The had to cut a...

Ciarán

Quick and easy…

We just had a new tub shower combo installed by Bathfitter. It looks great! Our installer Dominick did a great job. He explained everything he was doing and showed me as he was explaining. This whole...

Ian Parkin

We have just had a walk in shower installed by Mic and Monica. They were brilliant, from arriving on

We have just had a walk in shower installed by Mic and Monica. They were brilliant, from arriving on time, going through what we were expecting, by checking the plan was correct,seeing in the delivery...

Elaine Harlow

We had our bathroom changed to a walk in shower room in 2019…. We had problems then, largely put ri

We had our bathroom changed to a walk in shower room in 2019…. We had problems then, largely put right. However, left with a toilet that isn’t parallel to the wall. However, 2 problems have recen...

Corey W.

Outstanding service for our bathroom renovation.

We contacted the service to replace our old bath and shower with a walk-in shower and enhance the bathroom's appearance. The representative and surveyor provided excellent insights into available opti...

Carol

A lovely new bathroom

A friendly team dealing with our project. Max Taylor worked extremely hard coming back on the Saturday to finish things off, also returning the following Friday to put right a small area of damage we...

Michelle

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! They start off giving you an over inflated price, when you reject it they basically half the price. Sounds great but we have unfortunately ended up with a right mess of a bath...

Mrs Christine Innes

Excellent fitter consulted with me to…

Excellent fitter consulted with me to clarify any questions. Worked through consistently cleaning up any mess etc. If you are having a toilet changed ensure you have access to another one as work area...

katharine newman

Very impressed by the efficency of Jasmine Mackay , Senior sales consultant. I asked for some sample

Very impressed by the efficency of Jasmine Mackay , Senior sales consultant. I asked for some sample tiles & she sent them straight off, they arrived the next day.

Jasmine Murgatroyd

Bastien and Ian were the most helpful and friendly delivery team when they delivered some very heavy

Bastien and Ian were the most helpful and friendly delivery team when they delivered some very heavy bathroom components earlier this week. We were impressed by their strength and care!

Martyn L

Peter, Ian & Kevin arrived today for a delivery and to collect a heavy shower screen. They were punc

Peter, Ian & Kevin arrived today for a delivery and to collect a heavy shower screen. They were punctual, courteous and friendly and carried out the work with no fuss at all. A very pleasant deliv...

Sach

Beyond Expectations

I have been dealing with CP Hart for a few years now. Whilst I believe the level of service from the contracts department was poor at the time I was ready to walk away.CP Hart Chiswick (Carly and Kyra...

Graham Woodison

We ordered a variety of products most…

We ordered a variety of products most of which came in a timely manner and wirh great service. All went according to plan. Part of thr order was the purchase of 2 x wall bathroom cabinets from HIB. Th...

Matt

Slot booked between 8 and 12 for a kerb…

Slot booked between 8 and 12 for a kerb side pallet delivery. The delivery arrived at 9:30 and rather than just leave on the side of the road (as some drivers have), they reversed the truck up to the...

Winston Smith

Disappointing Experience with Order

I ordered a wool rug and, like others, they took my payment. It was supposed to be shipped by January 15th, but I've received no response or updates. They are unresponsive to emails and calls. I will...

Clyde Brown

Chipped in weeks

Great looking plates, but chipped in a couple of weeks :(

Curtis Clark

Elegant glassware

I have purchased all of my glassware from Fable - it is a North American company that has ceramics from Portugal, glass from Japan etc. The glassware is expensive but beautiful, very slim and elegant....

Bibiche17

Order not shipped -

I placed an order on the 11th of January (over 6 weeks ago). It has still not been shipped. Customer service are unable to contact the warehouse so can't help. I have sent over 10 chasing emails, no a...

Lorinda Lewis

Never arrived. No communication.

Spent hundreds. Items never arrived. Has been 2 months now. No responses at all to communication. Regrettably we’ve been scammed. STAY CLEAR!

Nadia Kelly

Can’t return or exchange

I received my items, but cannot return them. There has been an error on the returns and exchanges form for nearly 3 weeks - and i cannot work out why it hasnt been fixed yet - i work in tech and somet...

Audrey Jones

We found Wholesale Domestic Bathrooms in Aberdeen on line & visited on 10/04/26 Steve Brown sales as

We found Wholesale Domestic Bathrooms in Aberdeen on line & visited on 10/04/26 Steve Brown sales assistant greeted us on our arrival, took time to show us what was available for our requirements,...

Anne Greer

Irena was so patient and helpful. She gave me some very good advice. She also dealt with a change to

Irena was so patient and helpful. She gave me some very good advice. She also dealt with a change to my order and made sure everything was correct before re issuing the new invoice. Lovely person.

TANVI

We visited today at Whole domestic, Hillington park, Glasgow and had a wonderful experience. The Sal

We visited today at Whole domestic, Hillington park, Glasgow and had a wonderful experience. The Sales Advisor Andrea Arraiol explained all the products and every single detail to us very clearly and...

Michelle Wright

I have been in and out trying to choose my full bathroom for weeks now and have found every sales as

I have been in and out trying to choose my full bathroom for weeks now and have found every sales assistant a fantastic help. In particular Lindsay, Ash and the manager were brilliant help and couldn’...

Mukund A

Cameron was super helpful with buying the bathroom tiles mirrors wall panels and stuff. The shopping

Cameron was super helpful with buying the bathroom tiles mirrors wall panels and stuff. The shopping experience was super simple and clear. Would 100% b back bore all my bathroom needs

Johnson Carter

Exceptional Service During a Last-Minute Order

I was in the process of refitting my WC and encountered a scheduling mix-up on my part, which required me to place and collect an order on very short notice. This situation was quite stressful, but th...

Mercurio332

Great Customer Service and Quality Products

I recently purchased six large jars as a Christmas gift. They are substantial and well-made, but one arrived damaged. I contacted the support team, and they responded within hours. They generously off...

Judith B.

Ordered Glasses for a Special Event - No Delivery

I ordered two sets of cocktail glasses for a 70th birthday party. A month has passed, and nothing has been delivered. I have followed up multiple times only to be told there was a delivery issue. I am...

ShocoWhite

Avoid - No Delivery or Response

Similar to another review, I ordered three sets of glasses two weeks ago and paid for next-day delivery. The glasses have not arrived, and the company has not responded to my emails asking for deliver...

Christina

Chipped Glass and No Email Response

I ordered glasses on October 29th. Two sets arrived, but one glass had a chip on the rim. I emailed on November 3rd requesting a replacement but received no reply. I followed up on November 9th and st...

DR40

Highly Recommended Despite Mixed Reviews

After reading some negative reviews about this company, I hesitated to place an order. However, I realized there were only a few reviews, and they likely handle many more orders. I’m glad I went ahead...

Estelle K.

No Response for Damaged Goods

I ordered several lovely glasses that were delivered three days ago. Unfortunately, one has a chip on the rim, making it unusable. It seems to be a manufacturing defect rather than an issue with packa...

Dede

Exceptional service from a highly professional supplier

Exceptional service from a highly professional supplier. My pillows were shipped just a few hours after I placed the order. The product was exactly as described and shows remarkable quality. I'm very...

Elckaa

Excellent textile quality and finish

Excellent textile quality and finish - I got what I was looking for

Fernwood2002

My side sleeper pillow is wonderfull

My side sleeper pillow is wonderfull, and was delivered to me very fast and correct.

Pepper Cooper

Quality is why we love your products

Quality is why we love your products. Shipping from Austria to Iowa/USA took 3 weeks via mail. No problem, package was in perfect condition.Thank you.

Rei M.

Top decken (silkdream)!

Tyler R.

Excellent Quality & Delivery

Excellent quality! Fast and reliable delivery to New York City, USA. Very pleasant customer support.

Nicky Keig-Shevlin

It's always risky buying stuff like this online but the quality of all the products we bought (over

It's always risky buying stuff like this online but the quality of all the products we bought (over £2000 worth) is superb. Also, customer service have been fantastic and quick to respond to any quer...

Eardwulf Wilson

Fabulous service

Fabulous service, friendly and went out of their way to be helpful. We are super happy with our new bathroom. The quality is very good. Would highly recommend Bathcenter.

Laura Anderson

Recently had the pleasure of dealing…

Recently had the pleasure of dealing with BathCentre.co.uk, and I must say, their service was top-notch! From start to finish, everything went smoothly. Ameena, the salesperson who assisted me via e-m...

Guy Bell

Excellent customer service..

I received my delivery within a couple of days. Unfortunately, one item was damaged in transit, and they dealt with this quickly by sending a replacement.Lovely bathroom furniture pleased with my purc...

Persis Rogers

Ameena was exceptionally helpful and…

Ameena was exceptionally helpful and went the extra mile re our tricky water pressure problem.

vicente1210

Didn’t deliver in the 1-2 days quoted…

Didn’t deliver in the 1-2 days quoted and paid for. Absolute joke of a delivery company. Absolute joke from customer service, they never responded to emails. I fit bathrooms for a living. I will...

Logan Van den Berg

🤩🤩🤩🤩🤩 5 stars

Kendrick Smith

Ordered two new filters

Ordered two new filters. This two pack consists of two installation kits. Completely unnecessary. Seems whenever you order a new filter you will get installation kit. What a waste!!

LA83

After paying for my tap I was told it…

After paying for my tap I was told it was out of stock. It was almost impossible arranging to choose another and to get a refund on the difference. Then another very long wait (months) for fitting. Th...

Edwin Wilson

Total rubbish

Save your money and use a different manufacturer, our tap only lasted a little over a year before it started continuously dripping. Contacted customer services on numerous occasions to be given the ru...

OA

Great tap

Great tap. Units under sink very big. Hot tap is life changing. Cold chilled great in the summer. Not sure about filter tap change, was unsure how to install !! Had a go and salty for a while, until i...

Cecily Johnson

This is the worst customer service we…

This is the worst customer service we have experienced. We first had a problem with the tap turning a funny colour they sent a replacement out which didn’t fit then another tap was sent out and that w...

Oriana Wood

I had a problem with a frying pan and reached out to Aga for some advice. Unfortunately, my initial

I had a problem with a frying pan and reached out to Aga for some advice. Unfortunately, my initial email was handled a little naively by a sales co-ordinator, however when I asked to deal with someon...

Adam Dack

The whole experience has been fantastic. Roger, Linda and the Aga Kidderminster team have been so he

The whole experience has been fantastic. Roger, Linda and the Aga Kidderminster team have been so helpful, and the cooking demonstrations in the shop were invaluable for helping make our decision. T...

Mary Parsons

Had my Aga Rangemaster Masterchef installed today so early days. Longer than anticipated wait for a

Had my Aga Rangemaster Masterchef installed today so early days. Longer than anticipated wait for a delivery date but they kept me informed and I’m delighted with it so far. Have to say the delivery a...

Konstantinos Lykopoulos

Faultless delivery

Faultless delivery, installation of new range cooker and removal of old one.Lak and Mark were absolute professionals, fast and took care to not make any mess despite the tight space.5 stars! Thank you...

Jane Valente

The Aga team (in particular Eddie/Jen and Susie)

The Aga team (in particular Eddie) were very responsive to teething issues with the door seal and the front handle.Eddie and the Oundle Aga team (Susie and Jen) was very reassuring that any issues wer...

Jeffrey

The Aga badge melted

The Aga badge melted! Helen at Customer Service was very helpful and a replacement was sent free of charge.

Rob Richie

Apparently I am far from the only one who has this issue. They do not actually stand by their warran

Apparently I am far from the only one who has this issue. They do not actually stand by their warranty. A few weeks ago I filed a claim on a pan that had buckled and was under full lifetime warranty....

Lyndsay Fisher

Calphalon Bakeware and Cookware

I really regret registering for Calphalon products. A little less than a year into marriage our calphalon set started rusting and popping in the oven. We registered for these products at Macy's and tr...

Hayley Harris

Wow--totally unexpected!

I received a recall on my knife set. Calphalon made it very easy to return the knives and they were replaced and sent back quickly. What really got my attention was when Calphalon then sent me a Rub...

Abby Foster

I have tried to contact them 4 times by …

I have tried to contact them 4 times by email and still have not heard anything from the company. I have used 3 pieces out of my classic set of 10 pieces and all three are discolored. Each discolored...

Wilfried

These knives are better than I anticipated.

These knives are better than I anticipated. Love them! I only wish it came with a bread knife, That's ok.

Mary J.

The worst customer service I have ever…

The worst customer service I have ever recieved. Ordered a knife set from their website. Was double charged for my item. Called after I found this out. They couldn't find my order at all. Kept telling...

Bonnie Collins

Daniel Jimenez with their customer service was awesome! I had a cooking class I purchased with the w

Daniel Jimenez with their customer service was awesome! I had a cooking class I purchased with the wrong date chosen and he was very helpful in assisting me getting it correct. He went above and beyo...

Jameson Carter

Exceptional Support from the Representative

I had the great pleasure of having a representative assist me during a challenging moment when I discovered that the virtual gift card I received was not recognized by the website. She was incredibly...

Hester Morris

Large Order Surpassed Expectations!

I recently made a significant purchase and was very satisfied with the product. Absolutely stunning! There were a few issues with my order—one platter was damaged and a set of plates was missing. I co...

TeemoYordleLord

Dysfunctional systems + terrible customer service.

I made an online purchase but Sur La Table failed to send an email purchase confirmation for days and, even then, the confirmation was from some outfit called "Demo SiteGenesis." I was unable to spea...

Holden

Great Customer Service

Great Customer ServiceI had forgotten to apply the coupon code to my order. When I realized it I messaged customer service. They said they couldn’t do anything until my order shipped and gave me a num...

Tyler Wilson

Excellent customer service

Excellent customer service. We had reserved tickets for a cooking class, but came down with an illness the day of the event. Sur la Table refunded our purchase without question. We’re sad to miss the...

Eveline Gybels

Spend $200 and waited for over 3 months… Received nothing. Customer service, the same response ove

Spend $200 and waited for over 3 months… Received nothing. Customer service, the same response over and over again. Wish I’ve read the reviews before waisting my money on this…

Enid Reed

It's Chinese, not Japanese !

It's supposed to be Japanese but it's Chinese. For the same price, at least when you buy a French knife it's made locally in the factories of Thiers. With these knives that come from China you are get...

Mathieu Blanchard

Top 🔝

Top 🔝, tout est conforme, merci

Alexis Walker

Fraud !!! Don’t buy from this company

Worst experience ever !!! I ordered a Japanese knife as a gift for my partner and a knife sharpener to go with it as a knife needs this else it will ruin. I ordered together in one order and my knife...

CL53

Achat de plusieurs couteaux

Achat de plusieurs couteaux. La collection suit son coup. Merci au vendeur

GH

This is very popular website.

Danny Johnson

Disappointing delivery experience

I ordered a wet room screen that was supposed to be delivered overnight by a logistics service, but it never arrived. After a week of emails to the company, they sent another screen, which also got lo...

Austen Long

No problems at all

Items were as advertised and arrived on time. Shower screen did take a couple more days than they advertised to arrive, but this didn't cause us a problem.

Lottie

good product

Very good product compared to others available on the market. Installing wet rooms all the time so can tell the difference.

Elbert Carter

Goods arrived promptly and exactly as described - reasonable price too. Job done!

Just as the title says- Job done!

SM5

Excellent product polite service

The shower base was damaged during delivery, they replaced the following day without any problem. Very happy with the customer service.

Alfred Cook

very good service

I would give this company top marks

EscapeMan43

Impressed with New Air Fryer

I recently got a large dual stack air fryer and I'm quite impressed with its design and functionality, particularly the space-saving feature. The sale price at the store was also very attractive.

Edelegg90

Quick delivery

The product was delivered the next day of the purchase. Sending a message about when to expect the delivery would have been great.

Francine C.

Great service and quick delivery.

Great service and quick delivery.. the blender is absolutely brilliant. We use it from making soup to grinding masalas... Best purchase ever!

Slick_12

Best morning coffee ever

Simple to use,the two filters work really good I get a lovely warm enjoyable coffee every time, best coffee machine I have ever bought

Randall Cook

The delivery was Good.

The delivery was Good.. mixer is fabulous...

EnderPiggy_53

the prices were good for a robust…

the prices were good for a robust product ... same as kitchenaid which i had before so feel good when i am cooking

Lorraine H.

Regrettably, I can't endorse this product due to two significant issues.

Regrettably, I can't endorse this product for two main reasons. First, there's a design flaw: after using the boiling water, the cold tap shares the same feed line, which can lead to burns as residual...

Megan Carter

Exceptional support from the team

The support from the team is genuinely exceptional. When my boiler pipe burst just three days before Christmas, the representative not only found a replacement hose for me but also helped track down a...

Edward Morris

Excellent 4-1 tap system, defo recommend

Was looking for a 4 in 1 tap, and read the reviews and decided this was the one for me.It all looked HUGE in the box with all the bits, but TBH it's very compact when it goes under the sink, still loa...

Jamie Foster

Excellent tap and very straightforward…

Excellent tap and very straightforward to install. Excellent self explanatory instructions and works a dream. We bought the pullout version & it’s a great quality tap. No more kettle or filtered water...

Pete Anderson

Superb customer service

I've had my Aqua tap for nearly two years now and the whole family absolutely love it. What l love though is the customer service which really is excellent. I recently had a boiler failure and also no...

MB47

excellent service

excellent service, super quick delivery, highly satisfied and would recommend

Clare Helm

We had an excellent experience with Premier Crafts Cleadon/Washington fitting our kitchen. From star

We had an excellent experience with Premier Crafts Cleadon/Washington fitting our kitchen. From start to finish, the entire team operated like a well-oiled machine—efficient, organised, and clearly hi...

Valda

A Smooth Experience with a Fantastic Team

After an extensive search for an interiors company, we found an amazing team. We needed a service that was approachable and flexible. From our first meeting, everything went smoothly. They presented v...

Jessie Morgan

Good workmanship

We are really delighted with the finished look of the 2 jobs Premier Crafts did for us. The work they did in my small cloakroom and built in units in the living room is excellent. The only reason I a...

Reyax80

I would 100% recommend

I would 100% recommend premier craft from going to the showroom to getting them done we couldn’t fault a thing, the guys in the showroom done design for us showed us what our bedroom would look like,...

SB47

Excellent products and services from Premier Crafts

Having initially chosen Premier Crafts to construct and fit out our new ensuite, followed by the design, supply and fitting of our brand new fabulous kitchen, then once more to supply and fit out our...

Joshua Harris

After sales service very good

After sales service very good . Professional and friendly people

Marianne Carter

Fantastic Sheets, Frustrating Service

The sheets are fantastic, but customer service needs improvement. If you've opened your order, exchanging it is difficult; they won't accept it back. I even paid extra for easy exchanges, but I can't...

Curtley C.

Beautiful and high quality linens

Beautiful and high quality linens, very stylish. Looking forward to ordering more colours! Great company

Lizzie Smith

Fantastic

High-quality linen clothing. Absolutely beautiful! Very happy with my purchase. Will order again in the future. Excellent carrier service.

Calvin Sanders

Wonderful great beautiful linens

MagicLinen made purchasing these handmade linen bedding a seamless endeavor. Very responsive, shipped quickly. They are high quality, comfortable, and such a beautiful color. I would highly recomme...

Jeanie Rogers

Magical Linens

What a fabulous store with great quality linen at a great price. Once you’ve lain down in sheets of linen, as Elton John says in Tiny Dancer, you’ll never go back to anything else. Not only do I buy M...

Nevaeh Wilson

Look no further-MagicLinen is it!

I have tried many companies and MagicLinen is by far the best. I have been ordering for years from MagicLinen and have NEVER been disappointed. The quality of the linen is absolutely great and washes...

MS5

Good service

My first order

Matthew Rogers

These guys are an absolute joke when it…

These guys are an absolute joke when it comes to shipping. I have ordered a knife. 9 das later and they werent even able to ship it yet or provide me with a reference. Looks like some super lazy peopl...

LS

Excellent experience

Excellent communication with the company; they answered all my questions, and I even had to change my initial order, which they handled without any issues, guiding me through the entire process. Thank...

Bruno Barnes

Great Customer Service

Jeremy answered all my questions in a timely manner and assured me my item would arrive within a short timeframe. Highly recommend!

Adrian Carr

Customer support

Customer support

Ivan Glass

Prompt service and a great product!

DavidRabanedo15

Incomplete Kitchen Installation and Unacceptable Delays

The kitchen installation on 17 November was left unfinished, with missing doors, back panels, essential components, and a damaged sink. The fitter returned 10 days later, yet the kitchen remained inco...

Sandra Bell

Disappointing

I wanted it to work, I really did. But having ordered a chair for £400 I was told that they use parcelforce for delivery (?!!) so they couldn't even give me an estimate of which day it might turn up....

Jace

2 wooden chairs, 2 expensive, 2 lumps of firewood

Brought 2 chairs from john lewis last year, they have lasted exactly as long as the one year warrenty and both have developed problems and have since been replaced. For the money I paid to buy these f...

Becki Reed

great customer service and quality

will always go shop at john lewis. customer service brilliant and always polite friendly helpful staff.

Jacob Taylor

Good Experience

Great advice from the electrical section. The T.V market has moved on a bit over the years and I did not really understand the difference between them. They helped me and saved me a lot of money as on...

Harold C.

Love these guys

Great site, with spot on multi channel experience..

Linda Cobb

I love all of my Hexclad cookware and have never had any problems with it. Recently a lid broke and

I love all of my Hexclad cookware and have never had any problems with it. Recently a lid broke and shattered and even though lids are not under a lifetime warranty they were so kind and are replacing...

AV Khan

I placed order HCUK163351 on 4 January 2026, purchasing a cookware set intended as a surprise gift f

I placed order HCUK163351 on 4 January 2026, purchasing a cookware set intended as a surprise gift for my 20th wedding anniversary. It has now been over five weeks, and I still have no delivery and no...

JK84

Exceptional support!

The representative was fantastic! They addressed my issue with the peeling pot and the damaged wok promptly. I received a quick response to my email, and the replacement was processed without delay. I...

John H.

Excellent Customer Support for My Order Issue

I initially ordered a set of 12 pots and pans, but when they arrived, I received only two sets of pots. I quickly contacted the support team to resolve this problem. A representative named Billy E. as...

Darren Cooper

Pans seem to perform as expected but customer service beyond bad

My partner and I are big foodies and our pans were older and potentially had the bad chemicals. So after reading reviews we decided to buy hexclad. But would wait untill they came down in price. So i...

BRIANNA OSLUND

Jericho Was great!!

Jericho Was great!!! Very easy and fast process!!

Marshall Colman

2Kitchen Magic are a great company to refresh your kitchen. They were highly professional at every s

2Kitchen Magic are a great company to refresh your kitchen. They were highly professional at every stage of the process - sales, estimation, measuring and installation. They responded quickly and th...

Carole French

Kitchen Magic were quick & very efficient. There was no waiting around for weeks from final measure

Kitchen Magic were quick & very efficient. There was no waiting around for weeks from final measure to installation less than a week Lovely cupboard doors fitted by an expert fitter in a few hour...

David LUKINS

Very pleased from the start to the…

Very pleased from the start to the finish .Everything went well from the first phone call inquiring about it, to the guys coming out to measure it all up and Luke coming out to fit it.A very professio...

Mrs Guest

Kitchen magic

Very efficient, good workmanship and tidy , clean workers.

John Martin

From survey to fitting all went…

From survey to fitting all went smoothlyVery helpfull companyJob well doneThanks every body

Andrew Campbell

Great product and service

The service has been great from the quote stage to fitting. Kesh who has just installed the doors was brilliant friendly and professional and has not stopped working from start to finish. All rubbish...

JusDePomme20

Dreadful leaky product

Henry S.

bottle keeps beverages cold as promised…

bottle keeps beverages cold as promised - even in 100+ degree whether. Bottle is very hard to clean though. We had to buy a special brush to get it clean. It also dents pretty easily.

Carol Ann Bell

Never again. Hydro Flask here I come...

I first ordered a Swell a few years ago and it worked very well at keeping my water cold. I dropped it once on the pavement and something broke loose in the bottom so it now rattles but it still works...

Giovanni Cooper

Do not recommend

I ordered a swell bottle over 3 months ago and paid for expressed shipping. I still have yet to receive the bottle and will definitely never order from this company again. I was refunded the costs, bu...

BC

I love the product but ordering…

I love the product but ordering directly from S’well has been a poor experience. I purchased six 17 ounce S’well bottles from Saks Fifth Avenue and 6 25 ounce from Bloomingdale’s. I wanted 6 tumblers...

CW

Number one companion

This right here is my number one companion every day. I love the style of Swell bottles and they keep my drinks cold. The only problem I have is that if you don't screw it correctly it will leak every...

andrew mack

I just purchased a KitchenAid classic mixer for £349. I do a lot of baking and a week into ownershi

I just purchased a KitchenAid classic mixer for £349. I do a lot of baking and a week into ownership I am starting to think these mixers are mostly purchased by posh central London mum's who have nev...

Filippo Lo bianco

I was thinking to leave a review on Google , but OMG , I don’t think @kitchenaid_uk are really

I was thinking to leave a review on Google , but OMG , I don’t think @kitchenaid_uk are really interested at this, many people complaining and I wish I could see that site before I was buying my...

Clinton

Extremely disappointing experience with customer service

I had a highly frustrating encounter with the customer service team. I ordered a food processor online, but it turned out to be the wrong model. I attempted to cancel my original order, but was inform...

VH84

shocking

would give 0 if i could. mixer broke on first use, no contact after 3 emails and a return request on website, going to have to get a credit card charge back to recover the £350 cost

Edgar Ross

An embarrassment to the United States

Undelivered item after 5 weeks. Paid £120 to call customer service from the UK. No resolution. Written 9 emails, including 4 to the CEO. The worst online purchasing experience ever. Will have to do a...

Andrew Kelly

Have been trying to contact since…

Have been trying to contact since Christmas about a return and no one is responding. Really poor customer service and no other way to return other than emailing them.