Jaroslaw Worek

Hello. I requested a vertical slat for the room divider because it was damaged. You were supposed to

Hello. I requested a vertical slat for the room divider because it was damaged. You were supposed to send it a long time ago, but I still haven't received it. Aside from that, I am satisfied. Best reg...

Brian Gregory Wilson

Completely Transformed my studio! Finished the project in one afternoon. Free advice: get a buddy to

Completely Transformed my studio! Finished the project in one afternoon. Free advice: get a buddy to help, and a good circular saw with clamps. It’s been a month but the room still has that fresh cut...

Edmund Patterson

Great products, but customer service is lacking

The products are fantastic and of high quality. However, the customer service is quite slow and has made errors with my order twice, sending me the wrong color panels. I have reached out to the suppor...

TheoScholer

Very responsive and supportive

The support team was incredibly helpful whenever I had questions. They responded promptly to my inquiries and explained everything clearly, making the setup easy. My space now feels modern and cozy, a...

Beth Harbeck

Demos

Demos, customer service. I haven't ordered yet but plan to in the next few months

Ederval Tristao

I am really like the product good…

I am really like the product good quality

Darnell Forbes

I purchased a modular Atmosphere sofa from Cozey for $2,787.84 expecting the sections to sit flush t

I purchased a modular Atmosphere sofa from Cozey for $2,787.84 expecting the sections to sit flush together as shown in their marketing. In reality, there are noticeable gaps between modules (around...

Michael Olenick

I am typing quietly because our daughter, visiting from college, is sleeping on our very comfortable

I am typing quietly because our daughter, visiting from college, is sleeping on our very comfortable Cozy couch near me. Having just relocated from an extended stay working Europe and just the two of...

Anna

Should have bought IKEA Wrong parts sent plus damage

I am having trouble putting my couch together. The corner arm does not match the piece in the cozey videos and pictures. I have had several messages with the cozey email help team but am not seeming t...

Bre

Customer service was very helpful.

Customer service was very helpful.Kind courteous

Jay

Overall I’m content with my couch

Overall I’m content with my couch, however building it was unnecessarily difficult. I bought the atmosphere modular sectional with storage in a chenille fabric, and I was only able to build half of it...

Shree

It’s was super difficult to put…

It’s was super difficult to put together for 1 person

Judi

I spent a fortune and stupidly also bought a top quality topper! Unfortunately it’s never going to b

I spent a fortune and stupidly also bought a top quality topper! Unfortunately it’s never going to be comfortable as it’s rock hard and the topper is also rock hard. I can see it’s fantastic quality a...

Bella Smith

Firm mattress

We needed a firm mattress and it is very comfortable .Firm and comfortable

Graham K.

Mattress and topper extremely…

Mattress and topper extremely comfortable, they perfectly support the body, I chose the firm and I must say that you sleep really well. I am very happy with this choice.

Franklin

Lovely regal superb divan bed with zip…

Lovely regal superb divan bed with zip link . We were able to have different mattresses meeting our comfort differences. We love the fabric plush royale blue colour base and castors. The delivery was...

Alicia Fisher

Quality product and amazing service

Very helpful customer services, thank you Martine C for all your assistance, faultless delivery from two very polite and friendly gentlemen who even helped my husband get our old mattress on the car r...

JesusGamer8950

Wonderfully comfortable

We needed a new mattress as we have back problems. We chose a Vispring Signatory after trying out lots of mattresses at a local furniture shop. The moment we lay on the mattress in the shop we knew it...

Suzanne B.

Outstanding Beds and Service

They provide an excellent selection of beds catering to various budgets. The staff is very accommodating without being overbearing while you shop. Their professionalism and friendliness are noteworthy...

meganova8346

Excellent service from start to finish

Excellent service from start to finish, also delivery & installation was great!👍

Velma Powell

Fast delivery

Fast delivery! Bed arrived without instructions but we managed to work out how to assemble! Any questions we had they responded quickly and were very helpful

Morgan Kelly

Absolutely in love with our new bed

Absolutely in love with our new bed! So well made, fits just perfect in the space we had! Great customer service and fast delivery! Would definitely recommend and would love to order again in the futu...

Christi Kelly

Great customer service

Great customer service, quick delivery and lovely beds at amazing prices! Thanks so much guys, 2nd one we’ve bought from you and they are fantastic!

Jeremy Barnes

Fast service

Fast service! Lovley staff who delivered and fitted the bed. This bed is amazing.. I am in love with it 😍 Very comfortable and at an affordable price!

Emma Ruth Levie

Waited three months for my table to arrive, then it did but with the wrong legs. Now it’s been anoth

Waited three months for my table to arrive, then it did but with the wrong legs. Now it’s been another two months since the faulty delivery and still don’t have a sign when this problem Will be solved...

RD

Fast shipping and great product!

Jason Morgan

Fast delivery

Fast delivery, good packaging and a variety of products

Hero Anderson

Never disappointed and I have been shopping here for year's!

I have ordered merchandise for myself and as gifts from Royal Design multiple times over the years. I was reluctant at first but I am glad I did, I am a very satisfied customer. I have never been disa...

Dimity R.

Purchased several items

Purchased several items, pricing shown on google and on their website. Received an email after my order was confirmed and charged that they are cancelling my order because they want more $ for what I...

Noel Johnson

You sent a lamp with a European plug to…

You sent a lamp with a European plug to America

Demaria Wright

I brought a kitchen table set brand new and one of the stores that closed when I was trying to purch

I brought a kitchen table set brand new and one of the stores that closed when I was trying to purchase some screws to be able to put it together because it did not come with the screws, they told it...

Robbie Lewis

Never order furniture off of big lots…

Never order furniture off of big lots because they will charge you twice as much, I was charged $737 and then had a hold on my account that was for $883 for no reason! And when asked get them to take...

Shania A.

Always enjoyed shopping at this store

Always enjoyed shopping at this store. Now it's getting messy and disorganized. Staff changes constantly. They have no interest in helping. Try to use the coupons sent by email. Clerks can't figure ou...

RC9

Beware of Big lot Recliner year one…

Beware of Big lot Recliner year one Chair breaks second year leather rips from sitting in it. Cheap Recliner will not last made in China cheap

RM

The manager is rude because my son was…

The manager is rude because my son was walking with me and the manager yelled at my son and said I saw you climb up the ladder and he was with me the hole time so I suggest not going there cause they...

Janey Johnson

I have been trying for about a week now…

I have been trying for about a week now to order, hunt down and or pick up 2 vixen trees for Christmas. The site states that 2 are available at a nearby location. Everytime I order the order is cancel...

HumanLynK

Cushie rose to the top

In my search for a sofa bed Cushie rose to the top mostly because the shopping experience was more informative and easier to use. Especially good were the videos provided.

Nestor Carter

instructions and ordering is streamlines

instructions and ordering is good

Dwight Sanders

Very helpful!

Very helpful company with great customer service

Maya Parker

Terrible customer service

I ordered a cushie sleeper sofa in October 2024. Not only did it arrive late but it was missing an essential cover component. After giving me several weeks of runaround trying to convince me that they...

Floriszz

Would order a second based on ease of…

Would order a second based on ease of ordering alone. The setup was as easy as the ads showed, too.

Harvey Powell

Sneakily perfect

Unboxing this thing, I was skeptical. Weird parts, couldn’t find the cover (because I didn’t read the directions :) - but then it came together! It’s a sleek, classic design, firm but comfy, and incre...

Patrice Flora

I have to say I have been a frequent customer of The Dump over the past couple of months. My recent

I have to say I have been a frequent customer of The Dump over the past couple of months. My recent experience was good at the beginning and then turned horribly bad. Our salesperson was Trevor who wa...

Yvette Clark

they are not concerned with customer…

they are not concerned with customer service

Winston Foster

I will never ever

I will never ever, ever buy furniture from The Dump again. We purchased a reclining sofa with a repair warranty. One of the recliners broke soon after purchase. I have been trying to have my recliner...

Hayden Smith

Delivery service caused damage to…

Delivery service caused damage to multiple areas of my home during delivery. Never reimbursed me for damages as manager promised verbally and in text. Delivery service never showed up or called on sch...

Bianca Harris

Update: company wants to negate my right to lodge complaint w/ BBB

I purchased a couch from The Dump. I have had it less then 1 year. There are a few issues with the couch. IE: One of the mechanism of recliner making noise & the cushions sagging. I called Customer se...

ponabe9995

Dump the Dump...

Won’t cancel a pick up order. Won’t call or email me back. Sent an email to me saying item was ready to pick up in a state 300 miles away from where my invoice indicates, 3 days after I originally ord...

Imran

Recently bought a bed and mattress, they have a wide range, and all seem to be of very high quality.

Recently bought a bed and mattress, they have a wide range, and all seem to be of very high quality. Staff are friendly, and the bed got fitted quite quickly too

Lily Cook

Thank you for the lovely service and…

Thank you for the lovely service and fantastic bed.

Patsy Taylor

Wouldn’t go anywhere else

Myself and my family have had a number of beds and additional furniture from here. They also made me a bespoke size mattress and headboard for a bed I had built in an awkward part of the bedroom. I al...

Eadwulf B.

Great quality

Really happy with the bed and mattress we’ve got. And the team made it an easy process from start to finish.

Ella Johnson

I am so happy with my bed and mattress

I am so happy with my bed and mattress

JH

Have used Conrad interiors a few times…

Have used Conrad interiors a few times now, always been happy with the quality but main reason I keep going back is the first class service! Professional polite friendly and kept me up to date all the...

Mrs D Nicolson

Great experience. I saw an item that looked like it would match for something I already have - same

Great experience. I saw an item that looked like it would match for something I already have - same manufacturer etc. But it looked a bit lighter in colour in some pics.They sell my existing item too....

Jerome A.

Great experience finding something unique

I found a unique product on the website while looking for something to complement an item I got from a local store. The delivery was prompt and well-organized. Although the app was somewhat quiet, I i...

Parveen Kaur

Great selection

Great selection. Really loved the ornamental storage boxes I ordered and came exact timing it specified on the website.

Claire Crisp

I ordered some items from Otello’s Home…

I ordered some items from Otello’s Home and was really impressed with their excellent customer service. When I had a query, they responded swiftly and resolved the issue without any hassle. My order a...

Carmen Caldera Cortés

Very good experience

Good experience. Nice picture. No problem with delivery

Miss C

Great Service

Great service, great furniture, always helpful, highly recommend !

Danielle Taylor

Delivered the wrong item, when i spoke to them they said its the right item but the wrong image! Can

Delivered the wrong item, when i spoke to them they said its the right item but the wrong image! Cant say im overly happy they do answer the phone but the returns policy is rubbish no date given for r...

Customer

Quick delivery

Quick delivery. Great price.Friendly delivery driver, good communication.

JOO

Excellent customer service and cheaper than same item on other companies' websites

Stunning Dashwood side table on here is slightly cheaper than on a couple of other company websites for the identical table, though they call it a different name.Absolutely beautifully made, it's a ve...

St Lukes Methodist church

easy ordering

easy ordering, kept informed and delivery was within time frame advised and delivery men were good and polite

I GIBBONS

Good quality

Took a while to get delivered but was told that when ordered.Good quality does what a side table should do - stays in place, hols things on top and behaves itself.

Jewel

Excellent customer service and quality item at great price

I had never heard of Style our Home but they had a lily pad table I had seen elsewhere and it was at a much cheaper price here. I rang up to check it was the same table and they answered the phone str...

Julius Trout

I bought a solid oak fireplace mantle. It was the best mantle I could find for the fireplace project

I bought a solid oak fireplace mantle. It was the best mantle I could find for the fireplace project I was working on. The price was good and the delivery fast. The mantle looks amazing above the fire...

Cleve Brown

Superb service

Superb service. Ordered shelves on a Sunday, got email first thing Monday to say order was processed and being carefully packaged. Order arrived on Tuesday. Well packaged, and good assembly instructio...

Leona Butler

British hand made style at a great price.

I was looking for something with a simple design, that was sturdy and not “IKEA” mass market. These shelves fitted the bill, at a reasonable price. The online ordering process was straightforward....

Baron

Fantastic quality solid wood shelves

We were looking for some solid wood shelves to compliment our new living room furniture and came across Ben Simpson Furniture. After some correspondence with the team we ordered a couple of shelves. T...

Patsy

Wouldn’t hesitate to use again!

Fantastic company, brilliant customer service. Ordered some shelves and unfortunately they didn’t arrive to the correct address. The team at BS got in touch with me straight away and chased the courie...

Allan S.

Brilliant service and excellent looking…

Brilliant service and excellent looking shelves. I wasn't sure on the colour of the shelves but their customer services pointed me in right direction, on receipt of our shelves, realised they were too...

Shripad Gaidhani

I had an extremely disappointing experience at Croma. The service there is absolutely terrible. The

I had an extremely disappointing experience at Croma. The service there is absolutely terrible. The staff does not pay any attention to customers and seems completely uninterested in helping. Instead...

Gireesha Venkappaa

I have purchased croma water dispensers 3 PC . One water dispensers hot water issue . I complaint ca

I have purchased croma water dispensers 3 PC . One water dispensers hot water issue . I complaint call center every day until now visit also service man and didn't get any update issues.

Mmehull Choksi

Very Very poor, they raise ticket for installation after a week time and repeated calls, faulty prod

Very Very poor, they raise ticket for installation after a week time and repeated calls, faulty product delivered and replacement done but before replacement they offer gift cards to no replacement an...

satish kumar

Complaint Regarding Wrong Product Issued – Invoice No: SLA170378482749 I am writing to report an is

Complaint Regarding Wrong Product Issued – Invoice No: SLA170378482749 I am writing to report an issue regarding a purchase made yesterday at the Croma store in Kukatpally. We visited the store to p...

S Karthik

Unfortunately there is no 0 star rating as the service is soooo pathetic. I bought a window ac from

Unfortunately there is no 0 star rating as the service is soooo pathetic. I bought a window ac from croma online which is pending installation for over a week. Their customer service executives say th...

Loknath katel bharadwaj

I bought a TV from Croma Guwahati, Sixmile. It needs repairing as the display has some problem. I co

I bought a TV from Croma Guwahati, Sixmile. It needs repairing as the display has some problem. I contacted many times, no resolution, service needs to be improved. I think it’s tata brand, and people...

posigaming55

Incorrect Parts Received for Closet Order

I received the wrong components for my closet order. They looked similar, but I couldn’t assemble it properly with these parts. After a long wait for delivery, I didn’t want to deal with the hassle of...

Benedict T.

Poor Experience with Damaged Items

Unfortunately, my experience was not good. I ordered a bed frame and mattress, and the furniture arrived damaged. Some boxes were already opened, and it was evident that some had been stepped on. I ha...

Rodney Carter

Frustrating Purchase Experience

I ordered two cabinets, but they arrived without the necessary hardware (screws, etc.). After waiting over a week, the company sent the hardware, only for us to discover they also sent the wrong parts...

Nicola Butler

Challenging Assembly Experience

I ordered a wardrobe, but the assembly process was extremely challenging. I cannot recommend this at all. 😞

Tregonwell M.

Disappointing Quality

The design is appealing, but the quality is very poor. I only realized this after putting everything together; the wood is subpar and the pieces don’t fit well, making everything uneven. It looks nice...

Ethel Long

Received Incorrect Parts for My Closet

I received the wrong components for the closet I ordered. They look quite similar, but I couldn't assemble it correctly with these parts. After a long wait for delivery, I didn’t want to go through th...

Vipin Ajayakumar

I got my first mattress ever from John Ryan, an Origins Pocket 1500. I thought I needed a firm mattr

I got my first mattress ever from John Ryan, an Origins Pocket 1500. I thought I needed a firm mattress due to back pain issues but their sales rep (Michaela L) convinced me that there is a difference...

Cathy Fisher

Super comfortable mattress and great customer service.

This is the second time that we have bought a mattress from John Ryan. As before, we are very happy with the new mattress (Artisan Tailored Pocket 2000) - super comfortable and obviously well made. Jo...

fido2013

The best mattress we've ever owned – and truly exceptional service

We recently bought a zip-linked super king mattress from John Ryan, and I can confidently say it’s the best mattress we’ve ever had. It strikes the perfect balance, it's firm, supportive, yet incredib...

Gemma

Like a cloud.

Very helpful in talking me through the process of choosing which mattress would be the correct one. I was hesitant about buying on-line but when you read through the website and watch the videos expla...

SB

Great beds, great service

Excellent bed. Comparatively reasonable prices and great service

Pete

Perfect everything

Perfect everything. Excelent mattress. We are very happy with our new mattress. Thank you very much to John Ryan and his staff.Beatrix and Peter

Angelica Gal

I ordered 6 pieces of furniture that arrived quicker than expected. Assembly instructions were easy

I ordered 6 pieces of furniture that arrived quicker than expected. Assembly instructions were easy to follow. One of the drawers was missing the holes for the handle and customer service was very pro...

Jessica Neptune

The quality of the furniture is very good. It is beautiful and looks high end. It feels super solid

The quality of the furniture is very good. It is beautiful and looks high end. It feels super solid and much more well-made than comparable furniture we’ve had to put together. I will say, we had a fr...

Rufus Patterson

Great experience with my sectional sofa purchase

I recently bought a blue sectional sofa from the company. The website was easy to navigate for placing my order, and my package arrived swiftly within just a few days. Since it was a large modular sec...

johanna fatecha

I just assembled my tv stand

I just assembled my tv stand. And it looks beautiful and was a breeze to put it together. My two friends and I did it while drinking a glass of wine 😊 just purchased a night stand too and I can’t w...

Brianna Anduss

Quick Response and High Quality Products

The team at Mopio was wonderful to work with! They were kind and quick to respond.

Christopher Amos

Assembly impossible. As is customer service

We arranged with Amazon to return the furniture we bought. One of the sides had no holes drilled for the dowls on either end. There were just drill bit marks in all four locations.On the other pieces,...

Jenny Pm

The product quality is classic IKEA—reliable and well-designed for the price. I used the ‘Click & Co

The product quality is classic IKEA—reliable and well-designed for the price. I used the ‘Click & Collect’ service, which was efficient, but I’m giving 3 stars because the waiting area at the ware...

Gail Cooper

A literal month for them to deliver…

A literal month for them to deliver something locally?Why? Because they only send out trucks every Friday and they are full in the next weeks!

Daniel R.

low quality

low quality, delivery time 8 days

Enid B.

Ikea.ma gives Error page when ordering…

Ikea.ma gives Error page when ordering something. You cant do the payment so you cant order anything!!!You can not contact customer service. what a shame

Juliet Reed

I am very disappointing

I am very disappointed with the delivery procedure. To be reviewed in full: I cannot find a direct contact person specific to the delivery service to coordinate delivery with them.In short, the entir...

Des

Shocking time keeping and bismal after sales support

I scheduled a delivery and installation with Ikea.ma for a specific date due to a tight schedule, but no one showed up — with no explanation or prior notice. I had to chase the issue myself, making se...

Andrew Topping

Purchased a sofa from the store in Feb 26. David Thomson helped us through the process from deciding

Purchased a sofa from the store in Feb 26. David Thomson helped us through the process from deciding to ordering. His expertise and guidance was really helpful and made the process so much easier. Wou...

Nicola Hodkinson

We called into the store to look for a new sofa John Edward’s approached us and was really helpful,

We called into the store to look for a new sofa John Edward’s approached us and was really helpful, pleasant and friendly made us feel at ease and we went on to purchase, great service and great exper...

Richard Harry Whinn

Matt Bennett was excellent... We had 2 visits to the store before making our order. Spoke to Matt on

Matt Bennett was excellent... We had 2 visits to the store before making our order. Spoke to Matt on both visits and his service was excellent. Informed us on the products, had good conversation witho...

gary walmsley

We visited the store to look at a sofa we had seen on the retailers website. This was our first ever

We visited the store to look at a sofa we had seen on the retailers website. This was our first ever visit and we were immediately very impressed with the showroom standard, choice and general ambienc...

Ken Norris

First class advise. We were very impressed with the service and advice given. There was no pressure

First class advise. We were very impressed with the service and advice given. There was no pressure to buy from the representative and all our questions were answered politely and effectively.

Edison

Great ambiance and plenty of options.

The atmosphere was very relaxed with a wide variety of choices. The representative was knowledgeable and helpful, assisting us in finding the ideal chairs and sofa combination. They even brought side...

SnowZ_FR

Disappointing Experience with My Order

I ordered two small single sheets for an adjustable bed in a grey stripe pattern. They took about a week to arrive, but unfortunately, the wrong color was sent. I initially thought the wrong size was...

Jerri Rogers

Appalling customer service

Yes the quality of fabric was good but when they send the wrong size and it doesn't fit forget customer service - it's non existent and no money back.

Stefan

Buyer Beware

Buyer Beware this company will not replace faulty items and so purchasers loose money. They also seem to edit reviews on their site so bad reviews are not visible and everything has 5 stars.

Raleigh B.

Poor quality

Poor quality. Supposedly "Hotel Quality" fitted sheets.Bought 2 fitted sheets, both bobbled on first use.Contacted seller. He insinuated that it was my fault for washing it together with the wrong typ...

IT

Custom sized sheets, of great quality, and service with a smile

Having purchased sheets in a custom size before, which have NEVER bobbled and won't if you wash them on their own or with other similar sheets, I recently had to purchase again. As previous, the gentl...

Damon Harris

Waste of time and money

Ordered a sheet, never came, emailed, blamed post.Still no sheet, phoned, said would send another. Still no sheet. Beware!

TAALMM_

Outstanding bar installation experience!

We are thrilled with our new bar installed by the team, who demonstrated exceptional care and attention. Communication from the support team was excellent throughout. We had a party yesterday and rece...

MrPierro27

The Shakespeare II Barr

We were finally able to take delivery of our bar today as had to keep pushing back our date as our space wasn’t finished Tony was brilliant and waited until we were ready and OMG so worth the wait. To...

Gamig_MeLoN

Abbey Bar If you are looking for a home bar then…

If you are looking for a home bar then don’t bother looking elsewhere. These guys are fantastic, high quality and well built product and excellent service and communication. You will only be disappo...

JF19

Delighted with our new bar… the whole…

Delighted with our new bar… the whole experience from helping us choose the right bar through to delivery and installation was seamless. Love the quality and looking forward to many enjoyable evenings...

Luke Kelly

Abbey Bar.

I absolutely love my Abbey Bar.Really friendly and prompt service from Tony, who clearly takes great pride in his business

Bill Ross

Can’t be more happier with the Bar I…

Can’t be more happier with the Bar I had made for the man cave . Superb service and a lovely guy. Highly Recommend!

Noella Cooper

Exceptional service and speedy delivery

The team was friendly and knowledgeable, and the couch arrived much sooner than anticipated. It came in perfect condition and works flawlessly. The only drawback was discovering that the manufacturer...

Noam Carter

Issues with Delivery and Quality of Sofa Purchase

We bought a sofa from this seller, but the delivery date was significantly delayed. Additionally, the leather, marketed as genuine, began to chip within just a few weeks. I reached out to the company,...

Sam Morris

Just moved into a new house and have…

Just moved into a new house and have been looking for modern large sofas, found DeluxDeco online and felt comfortable purchasing after chatting to one of the saleswoman. We have our Lazydays modular n...

ÆH19

5 stars

Bought a fabulous set of cinema seats from delux deco that arrived last week. This was the best experience we have had, at a sofa shop. Booked an appointment prior to going as we came from Dover to Wi...

Roger Parker

Excellent service throughout

Excellent service throughout, love our new Camargue U shape modular, looks great and makes the room look larger, also very comfy. Will be buying again from this company

Eustace Harris

Absolutely love our sofa

Absolutely love our sofa, close friends had recommended you to us, glad we went with the Certosa in the end

Janet Gonzalez

It took about 8 hours to put the sofa and chair together, but I finally got it done. Overall it look

It took about 8 hours to put the sofa and chair together, but I finally got it done. Overall it looks nice, but the seat feels a bit short/narrow. When I sit the part of my legs that bend stick out ov...

Evan M.

Absolutely adore this couch!

I absolutely adore this couch! We've had it for around 6 months, and despite having 2 large dogs and a lot of kids, it still looks fantastic and is incredibly comfortable! I appreciate that all the co...

Denise

Very happy with my purchase

Very happy with my purchase. I researched for a long time before settling on home reserve. I'm tired of having to buy a new couch every several years and I hate all the waste it creates. Every part be...

Gabrielle M

Obsessed with our couch and customer…

Obsessed with our couch and customer service is amazing.

Whitty

Amazing product

Amazing product. Wonderful customer service. I will be buying more! Highly recommended!!!!

Franciscono

Great customer service!!!

Bryan Morgan

Excellent After Sale Care and Service

I am impressed by the service offered to me thus far following my purchase of a product I wasn’t happy with some months later . The products surface was substandard and was costing me a fortune to try...

Lysette Parker

Don't buy here, a recommendation from an interior designer!

Don't buy here, a recommendation from an interior designer!published 22 seconds agoPlease don't do the mistake of buying anything from this store.Not only did they delivered the wrong items, but they...

Louella Johnson

Avoid at all costs. Glorified drop-ship bribing for reviews.

I ordered a bed on 29th Feb. Paid in full $1744. 10th July, still no bed. No communication until I added a poor review online.Then they contacted me to offer a $150 refund by way of apology, and made...

PB

AVOID. Junk furniture disguised as designer.

AVOID. Bought a $999 Cross Shelving Unit from RJ Living. It rusted badly within a year despite following care guidelines. Their slow and unsatisfactory response initially offered only a $100 partial r...

Shinigami206686

Appalling Service

I ordered four stools on 24 June and have been continually misled on when I can expect delivery. I've been told they had arrived in Melbourne and were waiting transportation to Sydney, and the followi...

Wendy

Dodgy practice

The day after it was delivered, I decided to return a rug that I purchased for my apartment as it didn’t go well with the existing furniture. It wasn’t a cheap purchase even though I found the same pr...

Selena Brown

Very disappointing order experience

I'm quite frustrated because I haven't received my order, and there's been no communication from the support team. The service has been very lacking, and I'm dissatisfied. I hope this review encourage...

hellen

Great item and quick delivery

Great item and quick delivery

Diane Thompson

Easy to order and very good delivery…

Easy to order and very good delivery service

Patricia

Fast delivery

Fast delivery! Would recommend.

Liza Hughes

High-quality product

Really nice product.

NP

Poor delivery experience

I ordered a recliner chair for my elderly mother. The delivery team should be ashamed; they knocked on the door and left two large boxes outside. By the time my mother got to the door, they had alread...

Sarah Baker

Don’t usually write reviews but want to warn others to stay away from this company. Ordered two otto

Don’t usually write reviews but want to warn others to stay away from this company. Ordered two ottoman beds in January and haven’t heard anything else from this company except excuses. Emails ignored...

lisa marie

Mattress is just what I wanted, great quality, great price. Delivery quick with no problems. Driver

Mattress is just what I wanted, great quality, great price. Delivery quick with no problems. Drivers took it upstairs and into the bedroom for me. Great price, great quality and great delivery.

Sandra McMillan

Received my bed (second purchase) it good but disappointed that it took so long for delivery aft

Received my bed (second purchase) it good but disappointed that it took so long for delivery after first delivery date being cancelled and no update on when it would be delivered (17days later)u...

Ashley Jones

Very happy with my new bed,mattress and headboard. Ridiculously comfy and looks fantastic. Delivery

Very happy with my new bed,mattress and headboard. Ridiculously comfy and looks fantastic. Delivery was on time as expected, and the delivery driver was very pleasant and helpful getting it in the ho...

Rosemary Allard

Put an order In for a double and single mattress 31st ;December did expect a late delivery due to t

Put an order In for a double and single mattress 31st ;December did expect a late delivery due to the new year but after ringing and being told the mattress makers would get the couriers to deliver...

Uriah Lewis

No delivery date after 6 weeks, lack of communication from the service.

It has been 6 weeks since I placed my order, and there is still no delivery date. Getting a response from the service regarding delivery or a refund has been extremely challenging and frustrating.

Brian Velelis

Very hard to find a reputable trustworthy company online but I must say 4 seating is all of the abov

Very hard to find a reputable trustworthy company online but I must say 4 seating is all of the above. They ship quickly, pricing is very competitive and their quality product and selection is top no...

Michael Berthiaume

I had another great experience with 4Seating, and I especially want to recognize Megan for her incre

I had another great experience with 4Seating, and I especially want to recognize Megan for her incredible customer service. When I submitted my warranty claim, she responded within minutes and walked...

TreChelle Carson

We had a wonderful experience with 4seating! Our recliners are very comfortable and they were easy t

We had a wonderful experience with 4seating! Our recliners are very comfortable and they were easy to put together. The customer service team is very kind and helpful. We will definitely recommend to...

Denis Kelly

Colosseum power row of 3 sofa

First of all I want to say I was apprehensive to buy a piece of furniture that cost this much without the ability to sit in it and look at the quality. That being said I would not hesitate to buy this...

Nadia Patterson

Clara was great

Clara was great! Helped me figure out just what I needed.

Cole Foster

Zack was a great help

Djazzy5623

Issues with Billing and Returns

I placed an order for 2 pillows but was charged for 3 and indeed received 3. I returned one, yet I have not been refunded. The follow-up communication is automated, both via email and phone, and I nev...

DW

Extremely frustrating experience!

I wish I could give it zero stars! I ordered one pillow and got two! I tried contacting the service but got no reply. Now I'm stuck with two pillows, one I never ordered, and they've charged me for th...

Katrina Cooper

I ordered1 of their pillows but they…

I ordered1 of their pillows but they changed the quantity to 4! I contacted them the next day to correct the quantity but they said the order was.already shipped. I got the 4 pillows. My wife tried it...

Rhiannon Morris

NOT HAPPY

NOT HAPPY - AVOID THIS COMPANYOn 1st January, 2024, I ordered a Derila King Size pillow from the Derila website for $73.00 plus $13.00 postage. (It turned out to have insufficient filling for me, and...

Noah

SCAM COMPANY! I ordered 2 pillows from this company…

I ordered 2 pillows from this company but they charged me for 4 pillows and 2 pillow cases. I DID NOT ORDER THESE! After arguing for 10 minutes with customer service where they offered an extended war...

Annabelle Foster

I ordered one pillow, was billed for 4

I ordered one pillow, but when closi g the order I noticed I had been billed for four pillows. I immediately contacted the company by e-mail requesting my order be changed to one pillow, charge accord...

Terry Johnson

Exceptional service and quality sofa

I purchased the sofa last June, and the staff were incredibly helpful in arranging quick delivery after my move. It arrived in less than five days. The delivery team was friendly and accommodating, ev...

Maria

Amazing sofa and service!

Love my sofa! Looks better in person and very good quality. Delivery was exceptionally quick, within 7 days!

Talitha Walker

It was so easy to order

It was so easy to order, and the company was amazing, letting me know every step 9f the way what was happening, and super quick delivery too and the couriers were incredible! A ⭐️service thank-you so...

Myra Foster

Delivery with in 5 day’s fabulous…

Delivery with in 5 day’s fabulous service and fabulous settee.

Karin Hughes

Beautiful sofa

Ordered the tignes with high back cushions. Was delivered within a week.. unfortunately they sent the scatter cushions by mistake but rectified it within a couple of day's. Absolutely love the sofa an...

Maxine Rogers

Easy online order and friendly staff!

Easy online order, arrived within a few days. The staff who delivered were so friendly and chatty. Overall great experience.

peter watson

I would like to thank everybody at The English Sofa Company for my new leather sofa it is very comfy

I would like to thank everybody at The English Sofa Company for my new leather sofa it is very comfy and beautifully made the leather is so soft with a lovely finish. It looks fabulous in my home and...

Henry Powell

100% helpful.

It would be very helpful if phones were answered! A help/question option may also help. I will spend my money elsewhere where. The good news is, the review got a desired response, not the way I lik...

Edna Walker

Quick service in sending out samples…

Quick service in sending out samples plus a follow up phone call a couple of days after receiving them.

Meara Brown

High Quality Samples, Impressive Service

Very high quality samples which were dispatched really quickly. Extremely impressed with the service from this company.

Candy Wilson

10/10 experience

I am extremely happy with my experience with The English Sofa Company. Everyone was super helpful and my sofa is beautiful!

RaYHaN23

Magnificent craftsmanship

The craftsmanship of the products are exceptional, and you can tell they use high-quality materials. The customer service is also fantastic, answering all my questions and keeping me updated througho...