Marshall C.

White Shaker RTA Cabinets

Love our new white shaker cabinets from Kitchen Cabinet Kings! The RTA cabinets came in perfect shape, and I was able to mostly assemble all of them myself, as a not that handy DIY wannabe stay at ho...

Jace C.

Look good for the price

The whole ordering process was relatively smooth (aside from a lack of communication with the company that delivered the cabinets, but that's not Kitchen Cabinet Kings' fault). The assembly process wa...

Burt Howard

Great Value and Customer Service

Great quality cabinets at great prices compared to big box stores. Cabinets shipped right to your door. Ordering process was easy with large selection and customer service responded quickly to a que...

Stella Kelly

WAS Skeptical NOW a believer

Was skeptical about online cabinets. I ordered one to check it out before making the big order for my whole kitchen. I could have not been more pleased with the whole experience. These guys are hel...

trololol0101

Great product and very good customer service

Ordered Mocha Shaker cabinets for the bathroom. I am very satisfied with the product. It looks great and the quality is very good for the price. Shipping was fast and without issues. I would definitel...

Ingram Price

White Shaker Cabinets

As an investor, I absolutely love being able to design and price a kitchen quickly and totally online. Also the quick shipping! I was very pleased with the quality of the cabinets- soft close drawers...

Isabel Taylor

Outstanding customer service experience.

I had an outstanding customer service experience with the company. I ordered five large storage boxes online, but unfortunately, three arrived damaged, despite being well bubble-wrapped and securely p...

Charl Rogers

Fantastic online shopping experience

This reliable store offers excellent service. Shipping is tracked, and their customer service is fantastic. I would definitely recommend this platform.

Wells Price

Great experience with a rug order

I recently ordered a rug from this website, but it was out of stock in the size I wanted. They refunded me immediately without any hassle. A staff member went above and beyond by calling me when it wa...

Vol_fang42

Exceptional customer support

I had an exceptional customer support experience. I would definitely recommend this platform!

ReaZiiZ18

Impressive delivery speed

I experienced impressive delivery speed; I ordered yesterday, and the items arrived this morning. One item was out of stock and refunded immediately, showcasing great customer service. They have a vas...

Bram Cooper

Surprisingly good selection

I initially visited this platform looking for a Halloween mask for my son. To my surprise, they had all sorts of household items I needed as well. I decided to order them all from here due to the reas...

Louise Powell

Item listed as available but never arrived as promised.

The item was shown as in stock but did not arrive as anticipated. There was no communication or refund. After I contacted the support team, I received a reply two days later stating that the item woul...

Mandy

Exceptional support from the team!

Exceptional support from the team! The staff were extremely knowledgeable and had a wonderful rapport with customers. The delivery was handled with great care and attention. Every team member displaye...

Trey Wilson

Disappointing Experience with Delivery Timelines

I ordered a dining table and chairs in mid-October and was assured they would arrive by late November. I paid in full and even gave away my old furniture. After six weeks without any updates, I reache...

Imogen

Fantastic service very prompt and all…

Fantastic service very prompt and all me dishes arrived immediately.

Marilyn

Good value items and competent delivery…

Good value items and competent delivery ****

ItzelGamer_1103

Top marks!

I ordered new wall and ceiling lights for the house and all my requirements were not in stock. The sales assistant was most helpful and ordered the missing lights and gave me a estimated delivery date...

Logan G.

Albert was responsive & very helpful!

Kyra Powell

GREAT PRODUCT

GREAT PRODUCT, GREAT SERVICE AND QUICK SHIP.

Justin Harris

Received the items in really prompt…

Received the items in really prompt time line. Overall Item was great, just absolutely the wrong size I had to return item and really don't understand why I didn't receive a full refund. I paid for...

Dirk Morris

The product and service were very good

The product and service were very good. Unfortunately, my client was not happy with the profile of the molding so I am going to return it. I am waiting for the return authorization.

Vernon Johnson

The lion heads I got are gorgeous

The lion heads I got are gorgeous. They were shipped quickly and packed securely. I plan to use them on my outdoor newel posts, so I will need to prep them well to protect them from the weather.

xCircleStrafe

Just what I was looking for

Just what I was looking for. Smooth transaction, too. Thanks.

Danita Smith

I specifically expressed to the sells man that I didn't want a use bed, a returned bed or a floor mo

I specifically expressed to the sells man that I didn't want a use bed, a returned bed or a floor model bed. So, he proceeded to show me some beds and then I made my purchased. In addition, offering...

Tara Scott

How do I give negative stars

How do I give negative starsI’m still fighting mattress firm for $1180.33 they stole from me , and every time I speak to someone they lie and give another story if falsehoods ….. BOA deny ever talking...

Isaac Turner

No Customer Service AT ALL

No Customer Service AT ALL! i tried contacting them when i cancel my order and they still delivered it ,i had a cancel confirmation number, i returned the mattress myself and havent got my refund yet,...

Dorothy Brown

Excellent sales experience! ☺️

Service I received was excellent! The sales rep, Tony was informative, thorough, patient with the many changes in mind of my order I had and even broke down pricing of various options for me so it he...

Samuel Long

Liars and theives . Don’t shop at mattress firm

Well sticking true to firm still no refund from mattress firm . So it’s of to court we go ….Joe Friel and John Eck hope you are reading these . I want my $1180.33 back please

Annette Kelly

My aunts bank card was charged twice

My aunts bank card was charged twice. She was told the payment didn’t process after each transaction. The store representative sent her to the bank to withdraw the funds from her account since they we...

Eleri Isabelle Burkinshaw

Thanks so much for our beautiful sofa, it’s so comfortable, absolute love the depth of it & really m

Thanks so much for our beautiful sofa, it’s so comfortable, absolute love the depth of it & really makes the room. Chris really knows his stuff and was so accommodating and easy to talk through w...

Caveh Sobhanpanah

Amy and Chris gave excellent service and always responded promptly. I needed an especially large sof

Amy and Chris gave excellent service and always responded promptly. I needed an especially large sofa to fill the room, and they were very helpful in suggesting the possible options. The sofa is extr...

Stan Price

Outstanding service and quality!

Outstanding service and quality! I can't recommend them enough. The representative was incredibly accommodating throughout the process, and we are thrilled because we had a clear vision of what we wan...

Ranch_Ou_Veau

An outstanding place to purchase a stunning quality sofa!

An outstanding place to purchase a stunning quality sofa! The experience from start to finish was exceptional. The team was incredibly knowledgeable and supportive, truly going above and beyond to ens...

SJ32

A Wonderful Experience with a Great Sofa

We were on the verge of ordering a different soda before discovering this company. After chatting with a representative, we decided to visit their showroom. The staff were incredibly friendly and know...

Flint W.

Absolutely amazing service from start…

Absolutely amazing service from start to finish I’m in love with my corner sofa Thank you guys

Pikatchu12410

Delivery Issues

I ordered a canopy, and the delivery faced significant delays due to issues with the shipping service. I was eventually told to pick it up myself and was promised compensation for shipping costs. Afte...

Natalie

Quick and Smooth Process

My inquiry about the electric blanket was answered promptly, and the entire process from purchase to pickup was efficient! The product is excellent, and I love it!

Cindy Rogers

Patio Screen Retractable Side Awning

it was a very good choice the only problem was the bolts that wouldn't fit easily. I purchase some from bunnings and all good.

Dwayne Wright

Good Patio Cover

This patio screen effectively protects my car from the sun. However, the mechanism is a bit awkward to pull. Overall, it does its job well.

nodibo

Great Product and Delivery

Miranda Brooks

Excellent Communication

Great company to work with. Although I haven't received my item yet due to the transport service, I can say that they genuinely care. I've had several conversations with them regarding finding a bette...

Tudor Abrudan

FRAUD! Order placed in June 2025, came in September incomplete! I still can't get all the missing pa

FRAUD! Order placed in June 2025, came in September incomplete! I still can't get all the missing parts after a lot of promises from their side.

Vernon Price

Massif - an excellent bed from an excellent company

Ordering from Massif was a bit of a gamble for us. We were spending good money buying a high-quality solid wood bed based entirely off pictures on the website and one other person's review. It was a f...

Rosie Morris

solid oak bed

We ordered a solid oak bed online! Like the other review it was a gamble as we were ordering from abroad and we were only relying on the images online ! I had a few queries that I was able to clarify...

Estelle Anderson

Beautifully made custom bed, from Massif

We happily and strongly recommend choosing a beautiful Massif bed. We ordered a custom-sized bed and mattress and can't be more happy with its quality, style and comfort.The Team at Massif were attent...

Mira F.

Absolutely thrilled!

am over the moon with my Massif Arc bed. This truly is a Lifetime bed. Attempting to describe the quality in words is futile, it needs to be seen to believed. The finish is extraordinary and the build...

Sibyl

Quality and service

Quality strong non compromising, a bed for life five stars

Corrinne Black

Ordered the full length mirrored jewellery furniture , unfortunately it came with mirror smashed. Em

Ordered the full length mirrored jewellery furniture , unfortunately it came with mirror smashed. Emailed and Amos was very helpful and sent the relevant part out to us. It's a lovely piece of furnit...

Nina Foster

Great customer service experience

I ordered a three-piece dressing table set and found the sizing I needed was not available elsewhere, but this service had all the sizes most customers may require. My order arrived, but unfortunately...

Customer

Highly recommend

Great communication. Fast delivery and exceptional furniture. All round very very happy with everything 🫶🏼

Anne

Great customer service

Placed an order with this company through Debenhams website but needed to change something on the order. I couldn’t even get through to Debenhams customer service and thought I should email Carme home...

Sharon Smith

Beautiful mirror well packed and…

Beautiful mirror well packed and arrived in a few days .

kirsty white

excellent customer service

3rd purchase from Carme although I had a fault this time it was replaced within a couple of days and replacement perfect. Great product have a luxury feel and managed to bag a great price. Customer se...

Kiesha Comerie

I had a really great experience with Bob’s Discount Furniture from start to finish. The store had a

I had a really great experience with Bob’s Discount Furniture from start to finish. The store had a wide selection, and everything was well organized, which made it easy to find exactly what I was loo...

puerki_4127

Great Assistance from the Representative

The representative was fantastic, and having previously visited the store, I had a clear idea of what I wanted. She was very personable and pleasant. I initially wanted a chaise couch, but the two-mon...

Robin Williams

Excellent Customer Service

I was greeted as I entered the store and was treated kindly. The sales representative, Mr. Eric assisted me with the upmost respect and was able to assist with everything I needed. Although the proc...

Mary Baker

Srini at the Bobs Store in Vernon…

Srini at the Bobs Store in Vernon Hills, Illinois, met me at the door and listened thoughtfully to my questions and concerns about mattress shopping. He was very patient with all my questions and gui...

Maria Muro

Eden was amazing

Eden was amazing, very helpful and knowledgeable! She walked us through the whole process!

Carole North-Fisher

The delivery team

The delivery team, Yubiel and Isaac were on time, respectful of home and me, and set up bed frame quickly with experience . Very nice team. Thank you both!

Osric Cook

Received a damaged item and an unsatisfactory response

I received a damaged item, specifically a dinnerware set, and the response was unhelpful. They suggested checking the date, but the link provided was broken. It feels like they are not addressing this...

charsas_sas

Really good website for furniture…

Really good website for furniture shopping!

Ian

Consistently good experiences

Over the past year during the Covid crisis, I have avoided visiting the physical store and ordered online multiple times, including a complete wardrobe. Each time, the experience has been excellent!

Dan Patterson

Never ordering from this company again

I will never order from this company again. They only bring problems and are not as cheap as others. I ordered several items, but the delivery dates kept changing, and when it finally arrived, it was...

Samson

Customer service is non-existent

Customer service is completely absent. I have been waiting for a package for two weeks.

Jacob Morris

Consistently positive experiences

I have been visiting this company in Austria for years, and their customer service has consistently exceeded my expectations. It's refreshing to receive such great service! I also appreciate the avail...

Tommy Ross

Thrilled with our new bar stools!

Our bar stools arrived today and we are completely in love with them. The quality is excellent. Whenever I reached out to the support team for updates, they responded promptly and kept me informed. It...

Frederick F.

Excellent quality stools

Very good quality stools, and easy to assemble.I had tried to buy similar ones locally, which I like to do, but their seeming disinterest in making a sale made me look online.I was very glad I did - n...

Von_Krosis

5 Star Customer Service

From start to finish impeccable customer service. Bought 3 new bar stools for the kitchen island. Unfortunately 1 was slightly damaged and a screw was missing so I contacted customer service. Conor in...

Lorena Coleman

Wie purchased 4 bar stools and are…

Wie purchased 4 bar stools and are delighted with them. Exactly as described very quick and efficient delivery would highly recommend Barstool.ieNicolaMeath

Brenda Harris

Great all around

A very pleasant experience and great quality products. The bar stools we purchased were promptly delivered, are extremely comfortable and the owner refunded us for parts of the order that turned out t...

Majik_20

Very Happy Customer!

I bought a set of dark green velvet bar stools from barstool.ie and they’re just perfect! Gorgeous colour, very comfortable, easy to assemble and they were delivered swiftly. I’m very happy with my pu...

VB

Beautiful outdoor patio furniture

Beautiful outdoor patio furniture. Quick Shipping, easy to assemble made with quality materials. Love it.

Henrietta Brown

Great delivery experience

Really Happy with the delivery service that Acanva provides! The delivery team was very polite and careful with the sofa as they moved it into our house and set it up in a room on the second floor. Th...

Tori C.

The most beautiful and comfortable…

The most beautiful and comfortable modular sofa! I love all the different configurations and it is so spacious!

JT

Amazing!

Couch is amazing and comfy, delivery date is very accurate. Highly recommend!

Rowland Ross

Fast delivery

Fast delivery, quality packaging and product looked great. Above expectations for quality, comfort and style.

Madonna H.

I love my couch!

I love my couch. It looks good and it is really comfy. All my friends want to sleep on it even if I have a guest room lol. Delivery was super smooth as well. Super recommended!

FakeZ25

Great variety of brands at discount

I ordered a SMEG fridge for my house in south of France via arredatutto. I received it in a timely manner, all was as expected, and I saved approx EUR 300 compared to the other distributors. I'm now p...

Manrevu

Great Support for My Complicated Order

I live in Helsinki and made a rather difficult order for a hard-to get Smeg item. Fortunately for me, Silvia in Customer Service was able to answer all of my questions and resolve issues with the supp...

Odin

totally content

The shipping of my product ordered via Arredatutto took quite a while but I was kept absolutely well informed at any time. The assistant even called me once to make sure which colour I wanted. Email r...

Conway M.

coffee table order

I have ordered a coffee table. At the time when order was placed the 15 days delivery time was announced. Then I was informed that the delivery of the table will be delayed and I agreed to wait until...

Babette

Spot on service, would buy from again!

The gentleman who answered the phone spoke perfect English despite being Italian. Arredatutto offered the Elica Nuage extractor hood at the best price at the time of me looking so I went for it, despi...

Glenda Adams

Just phenomenal customer service and …

Just phenomenal customer service and pricing! HIGHLY recommend!

Bobby Grey

HEED OTHER'S WARNINGS ABOUT THIS COMPANY I ordered this desk 1/7 with a quoted delivery date of 1/1

HEED OTHER'S WARNINGS ABOUT THIS COMPANY I ordered this desk 1/7 with a quoted delivery date of 1/19 The package finally came weeks later. Halfway through building the desk it became apparent they h...

TM78

Disappointing experience with my order

I placed an order for a high-end desk and a quad monitor stand on November 29th. While I received the desk in under a week, the monitor stand was missing despite the tracking indicating otherwise. Whe...

Leslie Reed

The desk was broken and we are still…

The desk was broken and we are still waiting on a response.

Maura Wright

I ordered a stand up desk about a month…

I ordered a stand up desk about a month ago. Unfortunately it does rise and hasn't since I put it together. I have called numerous times for replacement parts and to date I have still not received t...

Holden Bell

Horrible quality product

Horrible quality product. Even worse customer service. They mine as well have stolen $800 of my dollars.

Nathanael Turner

The desk is awesome...

The desk is awesome...sitting to standing in seconds effortlessly! I will say though...it is heavy...and it took me more than the 5 minutes it took the two woman on You Tube to put together!

Margaret

This is the first time I have used this company , I found my experience with them excellent , I aske

This is the first time I have used this company , I found my experience with them excellent , I asked for numerous swatches to be sent , was trying to match a sofa , nothing was too much trouble for t...

Mike

Delivery company arrived late and decided immediately they could not bring the sofa in our flat, nei

Delivery company arrived late and decided immediately they could not bring the sofa in our flat, neither through the lift nor the stairs. Instead of helping they spent 20 min on the phone making excus...

Swati Roye-Dalia

Purchased a dining table (order #336196) for £1,100 and the whole experience has been incredibly fru

Purchased a dining table (order #336196) for £1,100 and the whole experience has been incredibly frustrating and disappointing. The table was faulty on initial assembly. Paid over £200 to get it inst...

Darren Patterson

Delivery Issues Persist

Similar to other reviews, delivery appears to be a significant issue. I ordered a bed, but only received a few parts. The company claimed the packages were sent, yet the delivery service stated they n...

Frederic Fisher

Stylish furniture, but delivery service is a nightmare

The furniture is indeed stylish and attractive, but the delivery service has been extremely disappointing, perhaps the worst I've encountered. I've made multiple orders with the company, and each time...

Thaddeus Kelly

Prompt sample delivery, hoping for bar stools soon

I ordered a sample that arrived quickly. I would love to order bar stools from the company, but unfortunately, the color isn’t quite what I was looking for. I appreciate the option for samples and tha...

Wendy D

Ordered a small marble coffee table which came within a few days. Packaging was good and i was kept

Ordered a small marble coffee table which came within a few days. Packaging was good and i was kept informed of timings for delivery. I can highly recommend.

Lamine Dan

Good afternoon everyone! just to express my gratitude joy for my new sofa which i bought from ELITE

Good afternoon everyone! just to express my gratitude joy for my new sofa which i bought from ELITE AMBIENT INTERIORS! very nice and conford !the quality is good and excellent! i’m also very satisfied...

Tom Mc

It shouldn't even be 1 star. Absolute FRAUDS. I paid for Furniture that they CANCELLED. They told m

It shouldn't even be 1 star. Absolute FRAUDS. I paid for Furniture that they CANCELLED. They told me to wait 2 weeks for a Refund but that they are taking £120 for delivery. NOTHING WAS DELIVERED. IT...

George Harris

Excellent service from purchase to delivery and assembly. Nice product and 👍🏽

Excellent service from purchase to delivery and

Sadie Patterson

I have ordered the marble table with…

I have ordered the marble table with chairs I’m absolutely in love with that furniture fantastic company next day delivery absolutely amazing people

Jonathan Coleman

Really good quality and came quickly

Really good quality and came quickly

Jerri Reed

Exceptional dining table experience

I placed an order for a dining table in 2024, and it was absolutely perfect! The craftsmanship was beautiful, the service outstanding, and the delivery was timely as anticipated. At the end of 2025, I...

Godfrey Barnes

Fantastic Experience

Working with Henry Valentine Furniture was a pleasure. They listened to our needs and delivered a product that surpassed our expectations.

NS

Elegant and Durable

The handmade dining table we purchased is not only elegant but also built to last. The solid oak construction and linear design are exactly what we wanted.

Coraline Morris

Quality and Style Combined

Our new bespoke dining table is a perfect blend of quality and style. The herringbone design adds a unique touch to our area.

Larry Johnson

Highly Recommend

If you're looking for custom-made furniture with exceptional quality, look no further then Henry Valentine Furniture. Their attention to detail and customer service are unparalleled.

Ivy Smith

Beautiful dining table - recommend!

We bought a beautiful bespoke dining table and bench from Henry Valentine. Dean was immediately responsive to my initial enquiry, worked with me to decide on the features of the table we needed and ma...

Marcus Carter

Beautiful doors, customer service, not so much.

They sell beautiful doors that are of great quality. They just have terrible customer service when it comes to delivering them. From the beginning, the services were good. The sales rep was responsive...

JB

Not great quality, not great service.

Updated from May 11: Still no resolution 2 weeks later. Lorena the claims manager is blaming her customer. It's clear that the veneer is defective on one of the 3 doors. She said we sanded the door. E...

Lillie

The owner of this company doesn't care…

The owner of this company doesn't care if he goes out of business for shady business practices so buyer beware. I ordered a door that arrived defective and they refused a discount.

Jordan De Smet

Unethical company that scams customers.

Ralph

I recently purchased a Fortis door

I recently purchased a Fortis Fiberglass door from ETO, and took delivery the other day. The service I received was a 10. It took a few weeks until our door was delivered, but when it came it really...

Georgene M.

I ordered some garage doors through ETO…

I ordered some garage doors through ETO recently, and took delivery last week. The doors came quickly, without any damage. The guy that we had set them up, did great. From what I can tell, they did...

hissam mehmood

I purchased a sofa and I am extremely happy with the purchase. I would especially like to mention Um

I purchased a sofa and I am extremely happy with the purchase. I would especially like to mention Umer who was absolutely fantastic. His communication skills were great, very friendly and really knows...

Muhammad Affaq

Rana umar is very nice and helpful delivered sofa and the quality of sofa is very good highly recomm

Rana umar is very nice and helpful delivered sofa and the quality of sofa is very good highly recommended. And special thanks for the guy who deliver the sofa.

Nina Khan

The company who I ordered with were unable to give me tracking or delivery details, I found furnitur

The company who I ordered with were unable to give me tracking or delivery details, I found furniture 786 contact details online and each person I spoke to went out of their way to help locate my orde...

DwBiLouLeFou66

Please don’t buy anything from this…

Please don’t buy anything from this company! I bought a sofa from Debenhams with them being an household name, we received the sofa from 786 as they are white labelling for Debenhams all I can say is...

Drummond

From the moment I walked in

From the moment I walked in, I felt welcomed. The staff took the time to understand what I was looking for and showed me various options. I ended up purchasing a beautiful, handcrafted coffee table th...

Baron

A flawless experience!

From the first time I spoke with the lovely Amir, I knew we were in safe hands.We had a bit of a rush job on getting a new sofa, and Amir managed to get our order processed and delivered within 5 days...

Karolina Cmela

I bought Kate sofa. I like the quality of the product. It is comfortable to sit and looks nice in my

I bought Kate sofa. I like the quality of the product. It is comfortable to sit and looks nice in my room. It is very soft. The delivery was flawless .

June S.

Comfy sofa. Good delivery service.

Good experience all over. Sofa is very comfortable and looks great. Delivery was super, they put everything in place and took the packing with them.

Jan Lesko

Good quality sofa, but very difficult delivery process (resolved after escalation)

I am updating my review to reflect the final outcome.I ordered a sofa with a promised delivery time of 3–5 weeks. The delivery took over 9 weeks and was rescheduled multiple times (12.09., 19.09., 22....

Clarissa Brustia

WARNING – SCAM

WARNING – SCAMThey are selling sofas infested with BED BUGS!!!For the sake of your health, do not buy these sofas, and I urge everyone who has already purchased one to carefully check theirs. We bough...

Tracy Firmino

Love the couch

Love the couch. Did take some time to get here but it is a fashionable and comfortable couch.

Song Lu

Beautiful Table, but Still Unusable After Delivery Issues

We received our dining table(Dustin) after more than two months of waiting. Unfortunately, one assembly part was missing, which we had to buy ourselves from a local hardware store, and the screw holes...

Tomas Mac Carthy

I placed an order for a bassinet but never received a confirmation email. It’s supposed to arrive to

I placed an order for a bassinet but never received a confirmation email. It’s supposed to arrive today (based on the estimation when I did the purchase), yet I haven’t received any updates about ship...

Kailey

Absolutely the worst baby stroller I have ever bought.

This stroller is truly the most disappointing baby product I have ever invested in. I genuinely wish I could return it for a full refund. My baby is never in a proper position; she always ends up croo...

Ethel H.

Deeply dissatisfied with the service.

I am deeply dissatisfied with the service. I am still waiting for my chair, which I paid to have delivered by December 27, 2025. That date has long passed, and I haven’t received any updates from the...

Frankie Parker

Great, quality built chair that will get 2yrs use.

We have the Stoke Tripp Trapp high chair with the infant seat & straps (not the newer style), and we got the seat & back pads as well. 1st off I really like the chair, all the adjustments are great, i...

Waldo Walker

Easy and practical

Easy and practical, the best baby chair you can buy that will last longer than any other and meet your child’s needs though-out time.

BH1

Parts missing

Parts missing from the Tripp Trapp chair. Customer service are hard to get hold of, you cannot call them and it’s all done via emails. Been trying for over a week to get the parts posted to me. For a...

Curtley

I didn't know is was part as the same…

I didn't know is was part as the same company. I know you guys just started and I like your selection of products. It's different. I can't wait to receive my side tables!

Booth Brooks

Great communication and wonderful products!

I purchased a beautiful dining table from woodfurniture.com. The table was available from other sites and even a local furniture store, but I was able to purchase it at a lower price from woodfurnitur...

Virophage

High Return/Exchange Costs

I was unhappy with the coffee table that I ordered. It was too small for the space. When I tried to exchange it for a larger size, I was told that there would be a $200 shipping and restocking fee on...

RW

Recommend!

I wasn’t sure abt this website - had never heard of it and reviews were scant. I placed an order anyway and all went well! My item took the expected time (several weeks), customer service responded ti...

DS93

If I could rate a zero I would

If I could rate a zero I would. One the website it states 4-6 wk delivery. After reaching out I was informed it would take 8-10 weeks because of COVID delays(fine but that should be on the website its...

LP

Stay away!!!!!

Stay away!!!!!! Horrible customer service. They dont answer phone or respond after you pay them . I paid for a vanity 3 months ago was told would arrive in December they took my money and wont respo...

Heather Heller

Terrible quality of photos, extremely blurry. Customer service said it was because I got the smaller

Terrible quality of photos, extremely blurry. Customer service said it was because I got the smaller options and photos aren’t meant to be looked at up close but from afar. Faces were very washed out....

Tara Toupal

I initially would have given this product a 5, however over time the frames have changed when hangin

I initially would have given this product a 5, however over time the frames have changed when hanging on our wall. The frames have warped sticking almost a good inch out from the wall. When contacted...

Victoria Haworth

This is our 4th time ordering our yearly family photos on large Smallwood prints, and it’s my favori

This is our 4th time ordering our yearly family photos on large Smallwood prints, and it’s my favorite time of year! They make the design process so easy, and production+shipping is insanely fast. Thi...

Lenna Hughes

Delighted with my recent purchases!

I’ve been extremely happy with the items I’ve bought. I started purchasing them when my grandchildren were born two years ago, and they add such a lovely touch to my home and my children's homes. The...

Azalea Smith

Exceptional Customer Service Experience

This is one of the rare online companies where you can reach a real person on the phone. The representative I spoke with was friendly and assisted me in correcting an error I made during the call. I d...

Skriff_Arnvald

Customer service

Here at experience with customer service. Quick and easy to communicate with. Responded to my problem quickly.

T Gordon

Perigold is an insane scam. They wrote me to tell me that my shipment was damaged and wouldn't be de

Perigold is an insane scam. They wrote me to tell me that my shipment was damaged and wouldn't be delivered, saying they'd do whatever they could to make it right. This was early December 2025. I have...

lorraine mccarthy

Customer service excellent

Customer service excellent, ease on the website

Garry Westover

Return policy is a miserable experience

Return policy is a miserable experience

Theresa Allen

easy to find what I was looking for

Dawn Callahan

Our order was canceled and we had based…

Our order was canceled and we had based much of our living room around the item. Very poor.

EW

Easy web interface, timely delivery

Easily found what I was looking for and received it when promised.

Nezisa nono Majola

Boniswa mlomo she was helping me a verg good hurt to me.i will nevee forget her.i will come to biy t

Boniswa mlomo she was helping me a verg good hurt to me.i will nevee forget her.i will come to biy to the store because the treatmwnt she was given to me.thank u boniswa mlomo my god bless u.

Amukelani debrah

I had a good experience at Russels ..was helped by basani she was very friendly and helpful Wishing

I had a good experience at Russels ..was helped by basani she was very friendly and helpful Wishing to come back again and purchase something big

Ariel

Very dissatisfied with the service

I am very disappointed with the service. I paid for my order and was promised delivery on the same day, but it never arrived. The next day, I called and was told that it would take another three days....

Vince Patterson

Frustrating Experience with Delivery

I ordered a bed online over two weeks ago, and the customer service keeps saying they have escalated the issue to their warehouse. The staff seem incompetent and indifferent about whether I receive my...

Tamara Smith

Ongoing Issues with My Russell Smart TV Product

In October 2023, I applied for a Russell's store account card, and my experience has been nothing short of distressing. During my visit to the store, I was greeted with an uncomfortable situation—an i...

NATHA200433

I wish I can give them 0 stars.They…

I wish I can give them 0 stars.They never deliver ,buy at your own risk ..I bought a lounge suite online on the 26 September ,till today which is the 18th of October thy still cant deliver They keep p...

_Xxcm06Xx_85

Frustrating delivery and installation fee experience

I ordered sofas that included an installation service for an extra 120 euros. When the delivery driver called, I mentioned it would take me 30 minutes to get there. He then suggested I contact custome...

Sam

gorgous site jusi i like it

PS7

Poor quality and assistance, do not buy from them

26/10They sent a faulty table.I reached out to the customer service and they didn't try to be pro-active to reach out to me.I asked when I would receive the new table and they told me WK13 of 2024 whi...

twintip795

Het was top!

Alyson T.

Warm welcome

From the entrance to the Goossens store a couple of weeks ago in Utrecht to the delivery of our dining chairs today, it was such a pleasant experience. Everyone was so helpful and kind. We felt taken...

Isaac

Top !!!!!!!!!

Piotr zdanowicz

Damian and Piotr were amazing at delivering and setting up my corner sofa. Corner sofa is a good qua

Damian and Piotr were amazing at delivering and setting up my corner sofa. Corner sofa is a good quality. High recommend thank you

Viv Anne

We bought a Sofa of them a while ago, since we were forced to leave a positive review right when Sof

We bought a Sofa of them a while ago, since we were forced to leave a positive review right when Sofa was delivered, i will share update now . And yes, you read that right! FORCED to leave a positive...

Alba Gc

I just had my sofa delivered by Peter and Martin. It was brilliant, super fast even though they had

I just had my sofa delivered by Peter and Martin. It was brilliant, super fast even though they had to climb the stairs. The sofa is superb and I couldn't be more happy with this purchase

Katarzyna Kulenko

The sofa material is cheap and shiny, does not look the same as on the website. I decided to keep it

The sofa material is cheap and shiny, does not look the same as on the website. I decided to keep it due to delivery waiting time. I moved to a new place and did not have much furniture. However, afte...

Marius Neculai

I like the quality on the Sofa, but waiting time was 9 weeks instead of 5 as on the website. Very pl

I like the quality on the Sofa, but waiting time was 9 weeks instead of 5 as on the website. Very pleased with the 2 guys, Pablo and David that delivered and asambled the sofa. Quick and professional.

Daniel Doyle

Fast delivery and good quality product. Delivery drivers Roman and Martin were superb, setup was f

Fast delivery and good quality product. Delivery drivers Roman and Martin were superb, setup was fast and explained features of couch. They were courteous and pleasant to speak with. Highly rated.

Jodie Adlam

Really easy to order, bed arrived within 9 working days and assembly was really quick. Brilliant com

Really easy to order, bed arrived within 9 working days and assembly was really quick. Brilliant communication throughout. Honestly the comfiest bed I have ever owned and the storage space underneath...

Cecilia Reed

Easy to order

Easy to order, mattress is definitely value for money. Would recommend and use again

Mortimer

Great correspondence with this company…

Great correspondence with this company from start to finish.More than happy with my purchase would definitely recommend upgrade of mattress to pocket sprung its so comfortable , delivered within a cou...

Hale Walker

Mohammed kept me updated about my order…

Mohammed kept me updated about my order from the very beginning up to 10minutes before delivery. First it worried me as l have never received such a top notch service before. The bed is so unbelievab...

Christy Coleman

Wasn’t sure about buying a mattress…

Wasn’t sure about buying a mattress online, however I was delighted with my choice. Mattress is so comfy and exactly what I wanted. The service was top class, kept updated and even received a call aft...

MK

I just wanted to say what a brilliant…

I just wanted to say what a brilliant service i have had from start to finish with softbedmattress, we received great advice when i was confused over what bed would be best for my son, customer servic...