SEREN

This was the best experience so far because I received my Otas Chair which I have wanted for soooooo

This was the best experience so far because I received my Otas Chair which I have wanted for sooooooo long. It is beyond beautiful & so well made. The delivery was speedy which is very appreciated...

J Kerr

Thoroughly recommend this company, it's ethical credentials speak for themselves. The products are h

Thoroughly recommend this company, it's ethical credentials speak for themselves. The products are high quality and not the usual thing you find on supermarket shelves. Customer service is also excell...

Jamie Madill

The ordering process was simple, the item was delivered quickly with good communication throughout.

The ordering process was simple, the item was delivered quickly with good communication throughout. Really pleased with the chair I bought as it’s great quality and looks good!

Sandie CHAMBERS

Received the Yasha Reeded Mango Wood Sideboard today. I am blown away by the quality of this sideboa

Received the Yasha Reeded Mango Wood Sideboard today. I am blown away by the quality of this sideboard and how spacious it is. I've had my eye on it a while, it's an expensive price of furniture so di...

Marjorie T.

Exceptional Quality and Craftsmanship

The quality of the items I’ve bought has been outstanding and beautifully crafted. The delivery is consistently prompt and the packaging is top-notch. I wholeheartedly recommend this service to anyone...

MB

Delivery problems, but excellent support

Unfortunately, my order did not arrive as expected. However, the help I received from the support team was outstanding, and I was issued a full refund. I believe a more reliable courier service is nee...

Lisa Finnegan

Would give zero stars if I could. Ordered 2 beds, only one came on scheduled delivery. Delivery man

Would give zero stars if I could. Ordered 2 beds, only one came on scheduled delivery. Delivery man said his notes only stated one bed. Checked my order, had now updated to say both beds had been deli...

Wyatt Reed

This company isn’t legit!

I have ordered from this company, there had been an error on the delivery address what I had made aware for them to amend. I had a very basic none helpful response, was just told they have cancelled t...

Charl T.

Steer clear

Steer clear. Damaged bed. No answer on email. Waste of time and money. Don’t trust this company

Cynthia Anderson

DO NOT ORDER FROM THESE HORRENDOUS SERVICE

I ordered the bed online no issues then sent a follow up email to ask when it would be delivered got response back saying they had cancelled my order. Tried several times to ask what was going on went...

LC

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY I ordered from what looked like a genuine website, paid for delivery and assembly. I was unable to track delivery of my bed, I called the number on the website and was...

Kristen Brown

This company is a scam

This is the worst company I have purchased from. Do not buy. They delivered 10 days after ordering - no tracking at all, you have to wait all day at home. Then they come with a damaged mattress and fo...

Jill Minnix

I thought it would be hard for me to order furniture that I had never seen in person but Cory was so

I thought it would be hard for me to order furniture that I had never seen in person but Cory was so informative and helpful throughout the process that I felt very confident doing so. Unfortunately,...

Elle Smith

Excellent support experience from the representative.

We have received outstanding customer service from the representative, which has been the best we've encountered in quite some time. She responds promptly to our needs and is always cheerful. However,...

Ulysses Harris

Talking to an Actual Person

You take a leap of faith when you buy unknown products online, especially for a significant piece of furniture that you can't try out, but I saw good reviews for Sofas and Sectionals, and leapt right...

furrious7

LOVE my Sofa!!

I will always buy my furniture from Sofa's and Sectionals! They have amazing and kind customer service and I LOVE my new sectional!! We had a small issue with deliver and the customer service team ju...

Woody Baker

Sarah as our customer service…

Sarah as our customer service representative has been a true asset in sofa and sectional overall experience. We are customers for life as long as we know Sarah is around with any issues. The value tha...

SB

They were exceptionally helpful…

They were exceptionally helpful suggesting fabrics and colors snd sending samples. Ordering went smoothly. Eager to get our chair. It has shipped!!!

Caydox

Great Devices and Support

Laptop Lockers arrived on time and in great condition. They work seamlessly and the company have been really helpful through the process. If we need more we will certainly purchase from them.

Lydia Taylor

Good quality at a reasonable price

Good quality at a reasonable price. Answered all our questions about delivery as the club is not open during the day so we needed to arrange to open it to accept the delivery. Driver was very helpful.

Drake Taylor

Smooth and easy transaction

Smooth and easy transaction, item delivered as expected.

Summer H.

The cabinet is fine

The cabinet is fine, it's the lack of instructions for the type L digital lock that are not clear.

Leon

fast delivery, good product

fast delivery. We'll made sturdy product ready to roll. Only minor criticism would be wall fastening. It wasn't made easy! (Not that it was difficult either!)

Larry Patterson

Great product

Great product, booked over the phone rather than online very helpful. Delivered ahead of time.

David Urie

I had a problem with some panels that were installed in 2023 and contacted customer support. They we

I had a problem with some panels that were installed in 2023 and contacted customer support. They were very helpful and all the panels were replaced under warranty. Delivery has just been made by Anth...

Peter Snowdon

We bought some wall panels for the fit-out of our new store. The initial order came, but I had order

We bought some wall panels for the fit-out of our new store. The initial order came, but I had ordered the wrong ones. Swapping them for the right ones has been so hassle-free. Laura in customer care...

Samantha Bedford

I cannot thank Laura enough for her incredible help. I actually purchased my fencing quite a long ti

I cannot thank Laura enough for her incredible help. I actually purchased my fencing quite a long time ago, but due to delays, I wasn’t able to start the installation until now. I realised I was missi...

jackie howard

Anthony turned up with our fencing. He was so helpful, polite and easy to talk to. Carried the fenci

Anthony turned up with our fencing. He was so helpful, polite and easy to talk to. Carried the fencing from the front to the back as he wanted it to be safe.

Mark Paterson

I was most pleasantly surprised to get a knock on my door and find Anthony had my new trellis. I was

I was most pleasantly surprised to get a knock on my door and find Anthony had my new trellis. I was not expecting them for a couple of weeks. Anthony was friendly and checked that the order was corre...

Yaroslav Odnorogov

The delivery system gave wrong time for the delivery 3 times before the order got delivered in the l

The delivery system gave wrong time for the delivery 3 times before the order got delivered in the last minute of a delivery window. Delivery guys Shane and Dean helped to find missing parts. Thanks

Elle C.

Absolutely thrilled with my custom mirror!

I've had my custom mirror for just over two months, and I absolutely love how it enhances my space and gives my bathroom a luxurious feel! The installation was a breeze, and it arrived in very secure...

Emily Emerson

Customer service was fantastic

Duncan Fisher

My New Daily Inspo!

I elevated my space in my closet and routine to give me my daily dose of inspiration, and it did just that!! I am very happy and pleased with the product and the ability to customize anything you can...

Lotty

a must-have!!

mounted this in our living room so i can get ready in the middle of all the chaos in our house! love how i can adjust the different light modes to match the ambience of my space too. it looks super sl...

Myrtle Clark

We love our mirror from InYouths!

We love our mirror from InYouths! Total transformation in my master bathroom. The mirror is crystal clear, stunning and sturdy hanging on the wall. I love the 3 light temperature settings and the brig...

MW

Amazing quality & Stunning Upscale Mirror

I am so happy with my LED mirror from Inyouths. It is the perfect addition to my bathroom to give it that upscale look. The mirror came quickly and packaged very securely so it was in perfect conditio...

Carolyn Sullivan

They do not return pillows, I purchased two pillows I opened one box and I didn't like the pillow so

They do not return pillows, I purchased two pillows I opened one box and I didn't like the pillow so I contacted the company and they refused to return both the opened and unopened box. They don't sta...

Melissa Gantz

This is the worst mattress I have ever owned! It broke down within a few years and the company would

This is the worst mattress I have ever owned! It broke down within a few years and the company would NOT stand behind their stated warranty as promised. This is also the most I have ever paid for a ma...

Eugene Morris

No Returns for Pillows

Returns for pillows are not accepted. We bought two memory foam pillows, and they are very uncomfortable. I strongly recommend against purchasing from this company. Their strict no return policy seems...

Johnson B.

It is a scam

It is a scam, I should have read this review before the purchase. I wonder who gave it 5 stars and good reviews. I bought mattress topper to make my bed comfortable. The sales people in the store cou...

Janelle Taylor

Bad Experience with Tempur-Pedic

Purchased Queen mattress and adjustable bed frame in November. It has not helped us sleep better. You cannot use a bed warmer because it's supposed to respond to your own body heat. We do not like...

HL

The mattress is nice

The mattress is nice. But the warranty is a pain in the ass. They want you to pay $175 to ship the replacement mattress. If it’s a manufactured defect that should be on them. Although they cover most...

Neil Spencer-davies

This company can improve by responding to returns and refunds as quick as the respond to a sale. W

This company can improve by responding to returns and refunds as quick as the respond to a sale. We ordered the lilly 3+2 full back with extra cushions, the delivery was booked between 4pm and 8:30p...

Charlie Morris

I brought a ottoman bed very sturdy and…

I brought a ottoman bed very sturdy and secure, I didn’t realise the headboard I ordered was smaller in height than the one I wanted, these guys went beyond and kindly sent me the headboard I wanted f...

Alanna Price

Shocking service!!

I ordered a sofa about 4 weeks ago. I don’t mind the wait if it actually turned up when it was supposed to!I got an email to say it would be delivered between Monday and Thursday this week. I took 4 d...

LP

Avoid avoid avoid!

Avoid avoid avoid!! Worst company ever there not even worth the one star i brought my bed, hasn’t arrived till today no communication!! Taken my money its been over two weeks all they do is lie, !! Bu...

Tamara Bell

Ordered a sofa from there Facebook…

Ordered a sofa from there Facebook page. It was due to be delivered Saturday 23rd nothing had came.I messaged no reply or answer from phone calls.Paid the deposit and first payment as I spread the cos...

Jet Taylor

Ordered a £900.02 seater and three…

Ordered a £900.02 seater and three seater sofa on the 7th of March I’ve still not heard absolutely anything I’ve tried to email also tried to call the one mobile number that they have no response abso...

Rudy Reed

Absolutely terrible experience with this service.

If I could rate this service with zero stars, I would. I purchased a bedside table, and one of the components arrived damaged. That was just the start of my troubles. I contacted them right away and w...

Annie Kelly

AVOID THIS COMPANY

AVOID THIS COMPANY. I very strongly advise you not to risk terrible service, and unreasonable delays as I have. Over 10 weeks since ordering for my wife suffering back pain, always me chasing them. TO...

Monica Valdez

10 weeks and still silence..

Reggie Turner

3.5 months to deliver and in the end came broken

3.5 months after order I finally received the couch,which definitely doesn't meet the expectations and i knew that before even ordering but the most unpleasant surprise was that when it finally arrive...

Jeffery

Really good sofa

They quality of the sofa I bought was really good quality!There was a small tear during the delivery but the support immediately offered to exchange part for a completely new one, so really friendly a...

Miles M.

Scam!

I ordered a tv lift from them more than a year ago. It took twice as long to deliver as they said it would, and when they finally delivered it, the cover was crooked. I contacted them, and they came o...

Seyma Senel

I’m honestly so impressed! The quality is amazing and it looks even more beautiful in real life. It

I’m honestly so impressed! The quality is amazing and it looks even more beautiful in real life. It made my space feel so elegant. I absolutely love it! ✨

Deanna Lynn

Jinchanhome has the most beautiful products

Jinchanhome has the most beautiful products. I have recently received two beautiful high quality rugs. One is a beautiful Christmas rug. The other is a very beautiful traditional rug for all year roun...

Dennis Barnard

The rug arrived in a small box with set…

The rug arrived in a small box with set in lines and wrinkles. Have washed it multiple times. Have ironed on a low setting. It is only slightly better. You can still see every fold in it. My husband i...

Kaye Neal

The item was exactly what I wanted and…

The item was exactly what I wanted and is beautiful however with that said, it took forever to get here.

Olga

Soft and beautiful area rug

We received our area runner a couple days ago and were very pleased with it. The rug is very soft and nice looking. The colors are vibrant and beautiful. Very easy to clean and maintain. It gives a sp...

customer

Packaged well

Packaged well, items are beautiful and as advertised. Highly recommend this vendor.

Patricia Manning

Despite one of the wall art figurines sustaining some damage, it was easy to make contact with Homar

Despite one of the wall art figurines sustaining some damage, it was easy to make contact with Homary’s customer service team, via email. Celine arranged for a replacement figurine to be sourced and k...

Jayne Robertson

Awful Company. I advised damage to a picture on receipt and sent photographs. I said the goods we

Awful Company. I advised damage to a picture on receipt and sent photographs. I said the goods were sub standard and wanted to return them. So far I’ve been offered 10% discount if I keep it. Then...

Smita Patel

A Present for birthday. Thank you for always keeping me posted with my delivery. Arrived late becau

A Present for birthday. Thank you for always keeping me posted with my delivery. Arrived late because of the bad weather. The dressing table is beautiful but took days to essemble it. Celine had been...

Tammy Jones

Have had an absolute nightmare with this company trying to return two toilets. The return process is

Have had an absolute nightmare with this company trying to return two toilets. The return process is ridiculous and lengthy and they don't respond promptly at all. It's all based on china and actually...

Jordie Morgan

Exceptional Customer Service Experience

My delivery was delayed, prompting me to consider canceling my order. I reached out to the customer service team, and the representative handled my case exceptionally well. The process was seamless, a...

Tracy B.

AVOID AT ALL COSTS!

AVOID AT ALL COSTS! Do NOT make a purchase from this seller. I have received nothing and they refuse to provide a refund, claiming it has been dispatched, yet the tracking has only shown "Awaiting you...

Quentin Sanders

Excellent customer service!

I thoroughly enjoyed my purchasing experience with Memoky. Everyone I talked with there was extremely kind, courteous,and very helpful. They went out of their way to help me and make sure I was comple...

PL44

Great but wish I would have been warned

I love my table so so so much. It's perfect and affordable. BUT the glass has "Tempered Glass" etched onto it and I'm only just now being told it's permanent and there's nothing I can do to take it of...

Olivia B.

Worst costumer service ever and Poor …

Worst costumer service ever and Poor quality products.

Alex Park

Good customer service

good customer service

Brilliana

Well packaged

Well packaged, undamaged and timely delivery of a very competitively priced lighting fixture.

Destiny

Love my new stools!

Love my new stools!! Just as pictured

Kenny Rogers

This service is untrustworthy and ineffective.

This service shows no signs of improvement. I foolishly bought this inadequate protection plan three times, hoping for a better experience, but I was mistaken. This warranty plan is terrible, and I wo...

Sheena Johnson

EXTREMELY DISAPPOINTED WITH THE SERVICE AND PLAN.

EXTREMELY DISAPPOINTED WITH THE SERVICE AND PLAN. I PAID A HIGH PRICE FOR A PROTECTION PLAN THAT DELIVERED NO VALUE. I SUBMITTED THE SAME CLAIM THREE TIMES AND RECEIVED ONLY A SMALL CLEANING SPRAY IN...

Lawrence Patterson

Very good, helpful service.

We had a warranty claim and we were helped out by Irene in warranty claims, who was extremely pleasant and helpful. Very good service.

Benedict Baker

Guardsman is a scammerTerrible company…

Guardsman is a scammerTerrible company , Guardsman warranty people are cammers.For everyone they say the same thing you claim does not fulfill terms and conditions.It is covered under accidental damag...

Hazel S.

I give this company a ZERO….

If I could give this company a big fat ZERO I sure would . They are scammers. Will not fix a problem on a new couch . Said it is normal wear and tear. And they don’t do normal wear .

pierre700166

Insurance scam

We purchased a sofa sectional from Havertys 3 years ago. The frame on the sofa was completely cracked and since then the sofa sectional has been replaced 3 times. Guardsman representative came to exam...

Noushin

I recently purchased furniture from Table du Sud and I’m very satisfied with the overall experience.

I recently purchased furniture from Table du Sud and I’m very satisfied with the overall experience. The ordering process was clear and the communication was professional and helpful throughout. The d...

VT42

Great service

Great service. Our table is amazing and exactly how we hoped.

KB49

I have waited 5 months and lost my money just because their calculation mistake and eagerness for se

I have ordered 2 sofas from table du sud with visiting their Utrecht branch. I showed and share my limitations with the home stairs. The delivery and technical people claimed that sofas will go up fro...

Selina

Prettige communicatie.

asacarna46

Beautiful looking couch & good delivery…

Beautiful looking couch & good delivery / unpacking service. Highly recommend !

Xavier P.

Amazing table

Good quality and exactly as ordered!

Matt George

Very impressed with the quality. It's a big purchase and you'll want to know if it's as good as you

Very impressed with the quality. It's a big purchase and you'll want to know if it's as good as you hope it will be. The mattress is definitely worth the investment, especially when you compare the pr...

Ceri Adams

⭐️⭐️⭐️⭐️⭐️ Absolutely Love My New Mattress! I couldn’t be happier with my purchase. From the first n

⭐️⭐️⭐️⭐️⭐️ Absolutely Love My New Mattress! I couldn’t be happier with my purchase. From the first night, the comfort was incredible — supportive, cosy, and exactly what I needed for a great nigh...

Donna R

Whole experience was great from Start to finish , spoke to customer service and explained what I wan

Whole experience was great from Start to finish , spoke to customer service and explained what I wanted and they advised me on what would be the best mattress to suit my needs , I’m very happy with it...

Sean Ross

Seamless purchase experience for my new super king mattress.

The purchase process for my new super king mattress was incredibly straightforward. The website provided clear information, and the instructions for arranging delivery were easy to follow. The deliver...

Mel Foster

After two decades, a much-needed mattress upgrade!

After two decades, I realized it was time to replace my mattress. I explored several options and found that while I liked memory foam, a hybrid seemed ideal. The reviews guided me in selecting the per...

JB

Helpful customer service so far using…

Helpful customer service so far using the live chat, no quibble agreement to accept return and refund of our mattress which hasn’t suited me due to my back/arthritis, no fault with the mattress itself...

Matt Grennan

Yander and Berenger were polite, fast, and with perfect delivery and assembly of our table to the sp

Yander and Berenger were polite, fast, and with perfect delivery and assembly of our table to the spot. Cleaned up afterwards like magic. Thanks guys for the great delivery and install!

Arlinda Mulika

Meghan Allen, an exceptional customer service representative, has been incredibly helpful in assisti

Meghan Allen, an exceptional customer service representative, has been incredibly helpful in assisting me with the replacement of my coffee table. France and Son offers such beautiful products! I am g...

Kathryn Krone

Terrible company. It's been two months since I placed my order and I was just notified that after "

Terrible company. It's been two months since I placed my order and I was just notified that after "several delivery attempts" a part of my order was returned to the company, and now I must pay "stora...

Thanh Ha

I have bought from France and Son in the past and had no issues. Fast forward to now, I'm looking to

I have bought from France and Son in the past and had no issues. Fast forward to now, I'm looking to buy more things and they have been very helpful at answering every question I have. They have such...

Aria Ortega

Love the product so much

EC8

DO NOT order from France and Son…

I placed an order with France and Son on January 4th, only to discover later that the item was on backorder and wouldn't be shipped until sometime between February and March. Realizing the item was no...

Paul Andrew McManus

Same settee nearly 3 times the cost at another retailer. Sales team on the phone brilliant. De

Same settee nearly 3 times the cost at another retailer. Sales team on the phone brilliant. Delivery team, face of the company, exceptional

customer

Great product as advertised and quickly…

Great product as advertised and quickly delived on time forecast, the two delivery men were efficient and swift. A great experience.John Moss

Barry

Great Service

After speaking to the sales team who sorted my problem, everything else was done very well including delivery and fitting

Romulo

Good value and delivery !

Good value, fast delivery, all agreed was done!

Paul Milton

i do not like it i can not sit in it…

i do not like it i can not sit in it comfortably. The footrest doesn't rise high enough & my legs hang over the edge. I feel as though i am sitting up high & it's hurting my back plus it doesn't lay...

anne hamlyn

Have already written a review

Have already written a review, ‘ you acknowledged it last week.

Koolskys

Frustrating Experience with Delivery and Returns

I had a delivery where the number of items received didn't match my order, and I wanted to return them. I was informed that I needed all four parcels, which seemed reasonable. After calling for confir...

Aruixe98

Never again!

On 20 March 2021, I ordered eight parcels of floor tiles from a store in Wettingen, Switzerland. I paid the full amount upfront and was told my order would be ready for pickup around 3 April 2021. By...

Venus Rogers

Frustrating experience at the store

On 18 January 2025, I visited a store to purchase small items totaling 147 CHF. When it came time to pay, they claimed the payment didn’t go through. I showed them that my bank had already withdrawn t...

HC

One star is too generous for this company

One star is far too generous for this dreadful company. There appears to be a clear pattern of misleading customers, accepting payment for goods, and then failing to deliver. I purchased several items...

Harriet

Extremely disappointing customer service

I reached out to customer service to ask why I never received a notification via SMS or email about my order being ready for pickup. The agent simply said, "I don't know, maybe it's a bug." When I ask...

Louisa Johnson

Lack of customer support

I ordered three small hand towels and a balcony storage cupboard. The towels arrived fine, but the cupboard came damaged. I reached out to customer service and uploaded photos of the broken cupboard a...

Ariel

Highly Recommend This Service!

A friend suggested this service after having a fantastic experience. The representative assisted us with design aspects and offered suggestions at various price points, allowing us to allocate our bud...

Tamara Clark

Very happy customer

Really happy with our kitchen from here. James provides a bespoke design service and the kitchen quality is second to none.

Grover Coleman

My beautiful kitchen

James was very helpful and spent a lot of time planning the kitchen with us and had good ideas. Nothing was too much trouble and he was knowledgeable about all appliances. The kitchen is good qualit...

Winter Walker

Love our new kitchen

We asked James at JBK to design our kitchen and he did an amazing job, it really was a stress free process from start to finish. Attention to detail and the quality of work from the team at JBK was am...

Carroll

Amazing kitchen, brilliant service.

Wow, what can I say.... Fantastic experience from start to finish. The owner James was very knowledgeable and the kitchen design was top notch. James suggested a design I never would have thought of a...

pabloz78

OUTSTANDING

we are so happy we chose beautiful kitchens to design our kitchen, James was amazing he was professional throughout and so easy to deal with if we had to contact him regarding anything he contacted us...

FB

Thrilled with my new purchase after thorough research

After reviewing feedback on a trusted platform and confirming the credibility of the company to avoid potential scams (which have become quite common), I chose to purchase the over-the-bed unit. I arr...

JH94

Regrettable purchase of an overbed unit

I ordered an overbed unit from this company and deeply regret it. It feels unsafe to sleep under! The two wardrobe units on each side of the central shelf do not align properly, leaving a noticeable g...

Erika Barnes

Incomplete delivery with no follow-up

Only part of a wardrobe was delivered on Christmas Eve, and there has been no communication since. I can't email or call as there’s no response, and leaving a message isn't an option. This has been a...

Paul l

Company of integrity

Company of integrity I don’t usually send reviews but had to say how pleased i have been with this company and staffI ordered a large amount of gloss white furniture which was delivered within 5 days...

Graham McKee

Excellent

Very happy with the bathroom cabinet that I bought. Reasonable price, great communication, quick delivery , and good product.

Tracy S

Very helpful with my query even though…

Very helpful with my query even though our furniture was purchased in 2021.great service all round

ExDream

Excellent quality chairs

We were very pleased with the craftsmanship. These chairs will last a long time. Thank you!

Cuthbert Carter

Great company!!

I am very pleased with the products I bought from Fronterra. Great all-around buying experience. Great job!!

starwars8686

Straightforward and Excellent

I found the site easy to shop, with excellent product descriptions and related information about how to buy quality furniture. I loved the depth of content about what makes a good rocking chair. An...

Maxine Foster

Great experience

I purchased some outdoor furniture from Frontera, and the whole process was easy, and we love it!

Alyson

Beautiful and user-friendly site!

Frontera.com is easy to navigate. Since I was shopping for woven furniture, it was nice to be able to sort by material to simplify my search. I also loved the bold swatches to show fabric colors. The...

Marlene Morgan

Exceeded my expectations!

I was very satisfied with my experience. The web site was easy to navigate, I received my order promptly and was very happy with my order. I wouldn't hesitate to order again.

Melvyn Cender

I had a problem with a Brabantia kitchen bin which was resolved when I was informed that it was cove

I had a problem with a Brabantia kitchen bin which was resolved when I was informed that it was covered by a 10 year warranty! Quite exceptional help from the customer advisor in dealing with the mat...

Alexander Brown

Absolutely brilliant customer service

Absolutely brilliant customer service - first class. Had an issue with a bin and promptly replaced. Could not have been better- thank- you

Zelda Morris

Replacement

Although we discovered that my product was made in 2004, the service team were excellent in ensuring that I could buy a replacement lid.Considering the high price for early models, the replacement see...

Randall Morgan

Great customer service

After making contact about a replacement part for an item under warranty I received a response within a matter of hours and then a follow up action the same day. Part was dispatched promptly and deli...

lethibault1312

Had our 60l (2x30l) pedal bin for 5yrs…

Had our 60l (2x30l) pedal bin for 5yrs bfr the pedal broke. Got in touch with the company and they replaced it in record time. Communication was excellent and they ve only asked for copy of purchase a...

Jackson Barnes

First Class Service

Customer service team (particularly Jo and Sasha) have provided invaluable assistance and many companies could learn from their friendly and knowledgable approach.

SB

Lack of Communication on Order Status

I placed an order for two pillows a week ago and only received a response after sending an email. I was told there is high demand, but no information on when the pillows will ship. Additionally, I was...

Norm

Its different

Its different, beginning is difficult , you need to find yourself on it . I jump from super soft pillow what was irritating me during the night “ too warm ,too low , much pain “ with cloud pillow all...

Claude Wilson

Indeed Cloud

The packaging of the cloud pillow is sustainable & easy to open. The instructions are simple & easy to adapt when adjusting one’s pillow thickness. Making justice to their name it does feel like my ne...

Trisha

Snelle levering

Snelle leveringKussen is perfect

Lana Wade

Very good quality and fast delivery.

Jerome

Perfect

Snelle levering, goed contact

Alex

no.no

Yes sorry, I must mistaken with the appliances So no i will not use this company to buy furniture ( only one driver to deliver a all sofa I have to ask my parents in law for help) and the a all sofa...

SH

Good but not great. Overall happy

Delivery time was great the sofa arrived earlier than expected. The driver was more than helpful. As I live in apartment blocks, he was more than happy to help me bring the sofa up the lift to my apar...

Raymond Cooper

Bought corner sofa

Bought corner sofa for £495 and the quality is outstanding for the price. It was easy to assemble too

Jacinta Wright

Fantastic service and delivery good…

Fantastic service and delivery good value for money only negative is that the sofa pillows are filled with small off cuts of foam which make them look lumpy other than that very comfortable

Janelle Scott

Delivered within 2 days

Delivered within 2 days. Good quality

KC86

Abakus customer service was exceptional…

Abakus customer service was exceptional and very helpful.

Patrick Rogers

Full Payment, Unexpected Business Closure

I paid in full for two sofas, but the business unexpectedly closed before the scheduled delivery date. There was no communication regarding their closure, and no refund was offered. I discovered this...

Scott

The product was as expected but the…

The product was as expected but the delivery was a shambles. Called night prior to say arriving 7am-7:30am so I organised to go back to work for 9am. No sign of the deliver person at organised time th...

Lynsey

Great service & communication

Great service & communication for a delivery of a dining table to Scotland

Janice Nicholson

Good website , easy to order on line

Good website , easy to order ,

Dave Cooper

friendly staff willing to assist with…

friendly staff willing to assist with your needs making sure you have the right products.right price great delivery of serviceand on time Highly recommended.

Pamela, Scotland

Great product

Great product, great service! The quality is second to none. I am absolutely delighted with my purchase.

Simore Visser

The absolute worst service delivery experience. I ordered a mattress online on 10 January 2026. Over

The absolute worst service delivery experience. I ordered a mattress online on 10 January 2026. Over 2 weeks later, no delivery update after numerous attempts for feedback. I emailed them for an updat...

Dani Wright

Ordered a mattress on December 19 with a delivery promise of 6-10 days.

I ordered a mattress on December 19 with a delivery assurance of 6-10 days. By December 30, after multiple follow-ups, I was informed they were out of stock and would only have new stock by mid-Januar...

Betty Foster

Exceptional Service

The service was fast, efficient, and friendly. I would highly recommend this seller.

IC70

Fantastic Service

I had a wonderful experience! My bed was delivered on time and is one of the best purchases I've made online. Very comfortable and reasonably priced!

RaYHaN2378

Outstanding Service

Superb service. The items matched the description perfectly (I absolutely love my new bed). Everything arrived on time, and the delivery team even helped set it up! Highly recommend.

BC

Excellent All-Around Service

The online ordering process was simple, delivery was quick, and I received great, courteous service from the staff at the local branch.

Juma Gafu

I purchased a washer. It malfunctioned during warranty. They can't find parts. Ten days later, no pa

I purchased a washer. It malfunctioned during warranty. They can't find parts. Ten days later, no parts, no machine. Just the run around " killing time" and avoiding honoring the warranty. I will NEV...

Barry Back

Ordered and paid for an upright freezer in. October 2025. First delivery December 3, the product arr

Ordered and paid for an upright freezer in. October 2025. First delivery December 3, the product arrived damaged. The replacement was supposed to be delivered January 14. Took the day off work to rece...

Maxloggan

Exceptional Service from the Agents

We interacted with two representatives who were incredibly attentive. They inquired if we needed assistance while we were considering a purchase. After outlining what we were searching for, they infor...

Cora Anderson

Great shopping experience.

I visited the store today to buy appliances for my home. The salesperson who assisted me was fantastic—extremely helpful, patient, and knowledgeable, making the entire experience enjoyable.

ItsGamingYT89

Deliverers wrecked my wall and complaint went unanswered

Home depot deliverers wrecked my wall removing the old fridge. They also dragged the fridge across my bare hardwood floors. When I showed them my wall they claimed they didn't do the damage. I asked t...

Samson Kelly

Didn't receive my order

One out of two items I ordered never arrived despite it saying delivered. I received the item that did arrive directly from the delivery driver and asked him if the other item was in the truck as well...

Whitney C.

Extremely Disappointed with the Product

I ordered four items, and they took about six weeks to arrive. After trying to use two of them, I found them very uncomfortable. I reached out for a refund, and it ended up costing me around $50. Thei...

Kurt Cook

Misleading advertising and poor quality

The promotional content from the company presents an intriguing narrative with the headline, "People are amazed how this 85-year-old man 'never gets tired.' He reveals his secret." They feature an ima...

HR78

Not a good experience!

Not a good experience!I bought the Derilla Pillow after reading the reviews and seeing the 30 day satisfaction guarantee on their page, but after I received the product, I tried it and was not satisfi...

KM51

Prepare for the worst!!!!

Have gone to edit yesterdays review exposing shocking upselling by Derilla and no longer public. I purchased 4 pillow deal two days ago. Had misleading upsale call one day ago which tried to trick me...

Lawrence

Derilla put minus if possible

Would put minus if possible. The worst products and company. Over £100 on 2 pillows and extra covers, various emails back and forth. It is a pillow that is absolutely useless and you have to return it...

Mike Foster

I wish I had read the reviews on…

I wish I had read the reviews on customer service of this company before I decided to purchase their product. Having read the negative reviews on customer service and comparing that to my own experie...