Elmer Powell

Inflated Prices - Avoid

This service quotes prices much higher than the standard rates for any task—steer clear. When I pointed this out, they suddenly reduced the quote by over 30%, but it was still overpriced compared to b...

Sydney Barnes

They had the best availibility and best…

They had the best availibility and best price. The boiler service was done professionally and timely.

ID33

great company quick fast and reliable

Emanuel Patterson

Quick and helpful service

Quick and helpful service, glad to have found their company.

Jerri

Excellent all round!

Excellent trustworthy reliable and respectful. I’m a single female and so careful about who comes into my home. Can’t fault them on quality or customer service. Thank you!

darkyrox42

Plumb really do make boiler repairs…

Plumb really do make boiler repairs seamlessly efficient. Their whole process of proactively prompting me to book, and then easily and quickly booking is just so useful. And then the engineer was poli...

Jess Parker

Exceptional assistance from the driver

The driver provided exceptional assistance by bringing the two heavy gas bottles into the garden for me. I have relied on this service for several years, and they have consistently been very helpful.

Roger Lovell

Delivery Quick

Ordering was easy and the delivery was excellent

Shadow

Very good timing

Very good timing

Patrick Gaughan

All good thanks as I thought it would…

All good thanks as I thought it would as I have used you before thanks

Phill

Always prompt delivery and efficient

Always prompt delivery and efficient

Mr Barry Wilson

First time using....really pleased

First time using....really pleased. 100% service.

Lottie

Worst experience

Worst experience. A dude with Petrom brand in the gas station on Bd. Brasov in Bucharest asked me in front of the customers not to wash my car. Water was black, in fact everything was extremely dirty,...

Walden B.

The lady on the station told me to pay…

The lady on the station told me to pay another price for toy that is showed on the label. She was speaking Austrian all way long, I understand but man not reply- I asked to speak with me English polis...

Ramona Long

OMV provides reliable service and a…

OMV provides reliable service and a good fuel. The stations are clean, well-maintained, and conveniently located. Always a smooth experience!

Elvis Long

Was just trying to renew my car license…

Was just trying to renew my car license and was sent to apage to join your co. wA CHARGED $10.95 for nothing

Thracian

Disappointed wity OMV

I have often been disappointed with OMV’s sandwiches. They are frequently not fresh, and instead of providing fresh products, the staff just cover this up by heating them — even when they contain lett...

Barry Greaves

Very fast and efficient service fault found and fixed in no time. Only thing is it would be really n

Very fast and efficient service fault found and fixed in no time. Only thing is it would be really nice to speak to someone and not press buttons. This is stopping humans being humans we are not a wor...

Julianne Turner

Mixed feelings about the service call

I was not pleased with the call I received regarding sending an engineer. This call felt unnecessary after I had already reported the repair. Additionally, sending a gas engineer to fix an electric he...

Nadia Rogers

Disregard for Vulnerable Individuals' Needs

As a vulnerable individual with both mental health and physical disabilities, I take sedatives three times daily and cannot have visitors before noon or usually after 5 PM. I offered to provide docume...

Lucy Lewis

Experience with a delayed appointment

I had to wait for 2 weeks, and after a delay, my appointment was postponed by another week, resulting in a total wait of 3 weeks. When the technician finally arrived, they missed some parts that neede...

Leamon

Excellent service from the technician

I was out on the school run when the technician came to our location. Upon my return, I noticed him in the parking area. He kindly agreed to return and complete the repair. He fixed the leak, replaced...

Sid Kelly

Very professional communicative and…

Very professional communicative and supportive. Well done. This was his very first time and all went well and no abruptness.

Walter W.

Terrible Customer Service

So, we have a company account with this company and service has been terrible! From not emailing receipts (that they said they would) from our sales rep never once calling us back or making an appeara...

iFeitaan

Complete Lack of Accountability

On December 20th, 2022, while considering my options for the pending cold snap, I called Ferrellgas to inquire about 100 gallons of gas and the delivery window. I found I could afford it and the windo...

Celestia L.

Unbelievable!

Unbelievable!! Calls are routed to Washington @ Texas. On hold for 15 minutes. Told they can't deliver in our area (SF Bay area) because of ice and snow on roads. One said drivers work 12 hours a day...

Lindsay Powell

This is one of the worst companies I…

This is one of the worst companies I have ever dealt with- I cancelled my account after having constant issues with delivery schedules being met. I also had a gas leak at the tank which they told me w...

Conrad Turner

They let me run out of gas for four sub…

They let me run out of gas for four sub zero days over Christmas 2022.Emergency lines had no response.Prices after add-ons are about .40/gal higher than other local supplier.Still sending me bills for...

IFrame20

Absolutely the worst customer service I…

Absolutely the worst customer service I have experienced. We’ve been a customer for over 13 years and in the last 3 years, they have spiraled. It is like pulling teeth to get a fill. When I finally ma...

Malory Sandino

Ferrellgas in Utah, I can’t not express what a joy it has been working with them. Every customer ser

Ferrellgas in Utah, I can’t not express what a joy it has been working with them. Every customer service representative I’ve spoken to is so nice and my delivery driver Colton C is absolutely wonderfu...

KM

This is one of the worst companies I…

This is one of the worst companies I have ever dealt with- I cancelled my account after having constant issues with delivery schedules being met. I also had a gas leak at the tank which they told me w...

Rilex0210

They let me run out of gas for four sub…

They let me run out of gas for four sub zero days over Christmas 2022.Emergency lines had no response.Prices after add-ons are about .40/gal higher than other local supplier.Still sending me bills for...

Casey B.

Absolutely the worst customer service I…

Absolutely the worst customer service I have experienced. We’ve been a customer for over 13 years and in the last 3 years, they have spiraled. It is like pulling teeth to get a fill. When I finally ma...

CookieFash84

Customer service, WHAT??? WHERE???

Unfortunately my experience with Ferrell Gas has been less the favorable. I have been requesting a tank pick up since Aug 7th. I have called more then a 1/2 doz times. I have even started requesting t...

Todd R.

Forget Ferrell Gas!!

WOW, I wish I had read all these bad reviews before contacting Ferrell Gas. I can certainly relate to everybody's dissatisfaction with this company, add me to the list of unhappy displeased customers....

John C

It would have been good to know a delivery was on its way and a delivery note left for my hard copy

It would have been good to know a delivery was on its way and a delivery note left for my hard copy records. I understand the tank contents level gauge is faulty, therefore providing inaccurate read...

Bruce Whitehead

We have had a bulk Calor tank for 30 years without any problems. Calor then insisted fitting auto te

We have had a bulk Calor tank for 30 years without any problems. Calor then insisted fitting auto telemitry so that they could manage deliveries. The auto telemitry went wrong and we had a run out. Th...

Susan Cook

I am a returning customer to Calor. My LPG tank reading was 23% which I submitted to Calor along wit

I am a returning customer to Calor. My LPG tank reading was 23% which I submitted to Calor along with further readings decreasing to 9%. I reduced using gas so that my boiler would not be affected. Th...

Lyn Burdon

I requested that I would like my delivery when my tank reached 30 percent, this was addressed prompt

I requested that I would like my delivery when my tank reached 30 percent, this was addressed promptly.The driver also respected my home and ensured the gates were closed behind him. I really appreci...

John Goodall

Calor since they fitted our system in its infancy some eight years ago have failed on numerous occas

Calor since they fitted our system in its infancy some eight years ago have failed on numerous occasiions to rectify a major fault with the system. When the auto changeover from two empty 47k bottles...

Mark Driver

Terrible customer service! I get charged the wrong price on numerous occasions, it takes 2 weeks to

Terrible customer service! I get charged the wrong price on numerous occasions, it takes 2 weeks to respond to emails on more than one occasion, I am told that action will be taken to amend my account...

Tamara Long

Southern California Gas Company Does Not Listen To Their Customer's Needs At All And Does NOT Care A

Tuesday, February 14, 2017Ms. Patricia K. Wagner, Chief Executive Officer, Mr. Bret Lane, President And Chief Operating Officer, Ms. Lisa Alexander, Vice President, Customer Solutions And Communicatio...

Jimmy Wright

Horrible

Horrible, So Cal gas does not care about it's customers. They will not move around appointment to help accommodate, they just don't care, you can hear it in every voice you speak to when you call thei...

Ebony

TRUST NOBODY!!!

First of all, my stove was not hooked up correctly by their employee, and it would have resulted in an explosion had another person NOT caught It! That is very serious. Then they charge you a fee to p...

thibault2603

Wonderful Work and Quick Response

There was a gas odor near my gas meter so I immediately called The Gas company to report it. Since this is an emergency case of gas leak, I was connected to an operator, and she informed me that the t...

Shawna

Safety as their lowest priority

When asking for safety check on an essential appliance that was deemed potentially hazardous, I was told I would have to wait for at least 3 weeks to have it checked. That would be 3 weeks without hea...

Darla A.

YOUR HOME ENERGY UPDATE - TOTALLY USELESS IF YOU HAVE A POOL !!!

I CALLED TO GET INFORMATION ABOUT THE HOME ENERGY UPDATE I RECEIVED THAT COMPARES OUR GAS USEAGE TO THAT OF A "COMPARABLE HOME".Mine was more than twice the "comparable" and I wanted to learn why.The...

Jessica Redmond

We are in shock and can’t believe the lack of care or responsibility for leaving us without propane

We are in shock and can’t believe the lack of care or responsibility for leaving us without propane and heat for 3 days. We are supposed to be monitored with the smart tank wifi when the tanks are low...

Monica Roberts

We’ve been customers for four years. They started off fine, but over time their service has complete

We’ve been customers for four years. They started off fine, but over time their service has completely collapsed. What we’ve experienced recently is, without question, the worst customer service I’ve...

James Swearingen

Would rate zero if possible. Have a standing order for propane for nearly two weeks, have been out o

Would rate zero if possible. Have a standing order for propane for nearly two weeks, have been out of fuel for 3 days sub zero temperatures coming in tomorrow and they say they can try and get us a de...

Caitlin Galbraith

The worst customer service imaginable. Our smart meter was reading that our tank was at 15% but actu

The worst customer service imaginable. Our smart meter was reading that our tank was at 15% but actually was at 0% (the smart meter failed). We have been without propane for almost a week in -20 weat...

Andy Gaston

We ordered a tank fill and were told it would take 3 weeks to get filled. The fact it took that lon

We ordered a tank fill and were told it would take 3 weeks to get filled. The fact it took that long actually occurred. We were told if our tank was below 10 % a leak test would be required. When...

SC3

Terrible Experience with the Service

I’m located in a rural area and this service has been disappointing. While on hold, you hear about their so-called magical algorithm that supposedly monitors usage and temperature, but it feels like a...

Walter Brooks

Exceptional service from the gas provider

I can't recommend the service enough for their outstanding assistance. When our old boiler ultimately failed, I felt quite anxious about the next steps. A representative came out the same day to evalu...

Millicent Wilson

Very professionals clean job

I already used this company in the past, this time I installed a combi boiler .They came on-time and did a very good job .I recommend to use them .

Myrtle Rogers

I was in need of emergency plumbing for…

I was in need of emergency plumbing for a new boiler installation as my 24 year old boiler suddenly gave up.Ben came to the rescue and installed a new boiler in my home. I was incredibly impressed wit...

Kylie Reed

Ben was excellent

Ben O’Brien came to fit my new boiler. It proved to be a difficult job due to the state of the brickwork in my 200 yr old flat. He worked diligently and creatively to find solutions communicating with...

Demi Ross

Recommended - Centrona gas

I've been using Centrona gas for years and they are excellent, would absolutely recommend. They are reliable, efficient, and really helpful; mostly I've used them for regular services but on a few occ...

Charly Kelly

I cannot praise the guys enough

I cannot praise the guys enough! They're were a few teething issues with the installation but they got everything done working around us and our availability. We dealt with predominantly with Ben and...

Paul

Appalling customer service from this company. Had a new boiler installed by Swale Heating (Sureserve

Appalling customer service from this company. Had a new boiler installed by Swale Heating (Sureserve) in December 2025. The electrician was booked but did not show up on the day. I received a phone c...

Tim Pilcher

Absolute scammers since they were taken over by SureServe. Swale heating people give out wrong numbe

Absolute scammers since they were taken over by SureServe. Swale heating people give out wrong numbers as do SureServe. Paying the monthly premium but they just wont respond with either email or phone...

TM

Engineers Show Potential, but System Flaws Persist

The engineers show promise and a willingness to assist, but the real issues stem from the booking system and its accessibility. I've encountered wait times of over 40 minutes on the phone, which led t...

Bob W.

After several issues with this company…

After several issues with this company which were not satisfactorily dealt with I sent their customer services manager a lengthy letter outlining my experiences…not had the decency to reply…I don’t se...

ZaLaxGaming79

My new boiler was finished installation…

My new boiler was finished installation yesterday. However the electrian visited to finish off my installation to fitt a thermostate but did not have it with him thinking it came wirh the boiler. He t...

Russell Powell

11 Days Without Heating and Hot Water

Truly awful service. My elderly, asthmatic mother was left without heating and hot water for 11 days following a boiler problem. Made repeated calls - which invariably meant a lengthy wait - to be tol...

Lanita

JUST DON'T

If you find yourself in the middle of no where and need their services -Don't use them. You'll only be regretful and angry. Expensive to use. Expensive WITH terms. Heavy cost to your credit if any dis...

Lynne

Home service plus huge disappointment

I’ve had the home service plus plan for a couple of months now. Our 1st time scheduling an appt was easy; however today we received for the 2nd time (same appt) a rescheduled appointment with no prior...

Mike

Centerpoint Energy has terrible customer service

Centerpoint Energy has to be one of the worse customer service monopolies around. I called to get the gas shut off at a rent house I sold. A month later they are still drafting the amount out of auto...

James H

I have had the unfortunate experience…

I have had the unfortunate experience of working with your business and customer service team.My gas was turned off with no notice on my new construction home on a weekend. Sure enough, Centerpoint En...

William Nosko

Three days after paying my bill and…

Three days after paying my bill and leaving a 100 dollar balance, I am threatened with a 430 dollar security deposit if not paid on due date and a undisclosed reconnect fee. A bill I was going to pay...

Vickie Neal

Christmas Freeze

We were behind on payments which I know is my fault. But I call to see if we could set up a payment arrangement and nope they don'tdo that. Our gas is shut off with a winter weather advisory and belo...

Norman Gibson

All the drivers are helpful and professional. We trust them to swap our gas bottles over safely and

All the drivers are helpful and professional. We trust them to swap our gas bottles over safely and wouldn’t hesitate to recommend Flogas to others. Today’s driver was Danny Fowler, top man and well w...

Jo Bennett

Fantastic service from James Baynham who delivered our gas. He understood our needs with moving hous

Fantastic service from James Baynham who delivered our gas. He understood our needs with moving house and supplied the minimum amount we needed to last until the house move. He was very polite and pro...

Jane Mackinnon

Tianna was friendly, polite and very helpful and sorted out my query. I always find the Flogas deliv

Tianna was friendly, polite and very helpful and sorted out my query. I always find the Flogas delivery drivers helpful and friendly, too and the company as a whole is very efficient.

Andy Spink

Intially I had a issue but this was resolved quickly, the process was smooth, quick and easy to foll

Intially I had a issue but this was resolved quickly, the process was smooth, quick and easy to follow. I have always received good service from Flogas particularly when it comes to deliveries and c...

sarah frame

I have been a Flogas customer for over 3 years and have always had first class service from them. Co

I have been a Flogas customer for over 3 years and have always had first class service from them. Communications are great and the delivery drivers have been really helpful and friendly. I had excelle...

Mike Seaman

I’ve been a customer for over 8 years, mostly without any complaints. My contract was up for renewal

I’ve been a customer for over 8 years, mostly without any complaints. My contract was up for renewal and the quote I received from the Flogas team seemed a little high. I asked Calor for a quote and t...

Jane Curtis

Spoke with a lovely lady called Jayne at Advanti Gas who was do helpful and sorted my problem with r

Spoke with a lovely lady called Jayne at Advanti Gas who was do helpful and sorted my problem with registering for my online account so quickly and professionally , If only all Customer derive agents...

MartinMDM DelManso

My very positive experience relates to Rihanna {Customer Service Advisor} & Lily {Customer Experienc

My very positive experience relates to Rihanna {Customer Service Advisor} & Lily {Customer Experience Advisor}. I am a Very Longstanding & Loyal Customer, now Aged & Vulnerable with some s...

Dulcie Anderson

A delightful experience with the service and drivers

Our experience with the service has been wonderful, and it's clear the drivers can easily access the tank for refueling, as we rarely see them during the process. The delivery slip is conveniently pla...

Jason Sanders

Impressive Service During Emergencies

For the second time in just a couple of days, the team had to come out again for an emergency, this time related to an issue with a valve on the outside of the tank. A representative arrived promptly...

Tucker C.

Outstanding support during a challenging time

After a hectic and tough year, we found ourselves out of gas. Given the lead time, a delivery before Christmas seemed unlikely. However, the customer service representative went above and beyond, maki...

Kathryn Glover

Gas came without us chasing it

Gas came without us chasing it and the driver was as good as usual

David Morris

THEY ARE AWFUL

This is the absolute WORST company to go through for propane. My boyfriend and I, early 20s got a house together and we needed a service since we put a new gas line in. It was inspected by the town an...

Percival Rogers

Umberto a

They charge me for propane that I never got

AC

My experience with Suburban Propane

My experience with Suburban Propane, Timmonsville went from bad to awful. A 325 gal underground tank. Starting with a very poor and faulty installation, too many couplings in the line, depth of the...

Stefan Coleman

This company totally takes advantage of…

This company totally takes advantage of customers who have leased their equipment. They totally charge way more than anyone else in the area. Please please please call around before you get sucked int...

WP

Place is a clown show

Place is a clown show. Incompetent employees ended up scamming me out of more money than I care to admit. Never do business with Suburban

miriam11236

Very Poor Customer Service

Very Poor Customer Service, My Dad Is 81 Years Old And His Gas Powered Water Heater Has Broke, This Was Before Christmas And They Still Haven't Fixed It Yet, I Told Him To Find Another Company To Deal...

Peter Munro

Really Please with there service.

June

Spoke to Muskat (430) today re…

Spoke to Muskat (430) today re problems with meter She was extremely polite and helpful

Nicole Jones

I just taken over an apartment...

I just taken over an apartment within a block of flats and lead to me dealing with the management side of the entire building. I received a what I can only explain as I felt it was a cold call the a w...

Carl

Just received a bill from Positive…wrong again

Just received a bill from Positive Energy for £120 for debt recovery charges. I don't have any debt as the mistake was there's with incorrect change over meter reading which we had to argue for a year...

Kirsty H

DO NOT USE!!!!!

DO NOT USE!!!!!If I could give them a minus 10 I would!Turned up to open the business and pozitive had cut the power???? Left behind a letter from Fulmar services which if you delve into is a sister c...

Tinaf

Do not be fooled by this company

Do not be fooled by this company. They lock you into contracts and then they change their mind and charge you astonishing fees, they take money from your bank without consent and then set bailiffs on...

Maria Hassell

Terrible experience, moved into a property in nov where scottish gas was the energy supplier, calle

Terrible experience, moved into a property in nov where scottish gas was the energy supplier, called them to set up an account, was told bill would be generated in 7/10 days, no bill arrived and I st...

Dimity W.

Increased my direct debit without any…

Increased my direct debit without any notification.Cant see my usage on their app for nearly a year now. New tariffs forced on you and my in house display unit shows old prices also old prices shown o...

Archie

Scottish Gas - Home Care

Home Care - appalling and a con. No heating / hot water and I have to wait 5 days for an engineer! Usual with crap companies like SG - take your money and run away.

Frida Coleman

OK Now had reply which I would like to…

OK Now had reply which I would like to follow up but I Don't use Facebook or twitter.. Try picking up a phone and speaking with your customers... Not everyone likes social media. More so older people...

Murray Turner

Scottish Gas - failure after failure

Despite having homecare cover, we have now had appointments to repair our boiler cancelled for the FIFTH time. The boiler has been broken since Monday meaning no heating or hot water in a vulnerable h...

Maureen Cook

overpaid cowboys

my boiler whent faulty my first offer to repair unit was 6 weeks when the engineer came out he tapped some gages turned a few valves and said half your water pressure and left. no fault report give...

Gladys T.

They are harassing me for money for a…

They are harassing me for money for a product that I don't actually have. I have been threatening emails and it has left me in fear of what is gonna happen. I really don't need this as my anxiety and...

Lorinda R.

Beware

Keep calling and emailing me for a debt that was settled upon moving from utility point to another provider. They are not listed as the administrators on companies House anyway so until I receive a re...

Hannah H.

Scamme and terrible company!!!!

Scammers and terrible company!!!!!Avoid!!!!

Posy W.

Despicable Cowboys

Despicable company chasing a non existent debt from Together Energy who I switched away from over 2 years ago. No debt with them 100%! They are clearly fishing in the hopes that some people pay up! T...

Charicraft72_YT

Case sorted and closed by BSB

Update,After extended discussions with BSB and willingly providing to them evidence that I'm not in any debt, BSB has successfully sorted and closed my case today.I want to mention the warm and respec...

Georgia Fisher

Threatening email about owing Together Energy

Got an email today saying that I owed Together Energy £185 from December 2020. Luckily I'd saved all my bills and having gone through them, in fact THEY owe ME £185, so I've asked Thebsbco to pursue...