Linda KOnovalenko

BULGARIA Sofia airport. Nobody answer now in the whatsapp. 1. We need an invoice about car rent. 2.

BULGARIA Sofia airport. Nobody answer now in the whatsapp. 1. We need an invoice about car rent. 2. Nobody gave any contract or signed document. 3. No deposit back. 4. Rude attitude. 5. Laying about...

Karolina Jałowiecka

Good customer service, there were no problems with deposit payment with business card (which is very

Good customer service, there were no problems with deposit payment with business card (which is very positive, because I had different experience in other rental company in the past). Good car in ver...

Allen Lee

Decent vehicle, but subpar post-rental support. I’ve been waiting over a week for a reply regarding

Decent vehicle, but subpar post-rental support. I’ve been waiting over a week for a reply regarding my incident (dent barely visible) and the final charges. They’ve left my emails hanging without any...

PAUL

Good value for price

Good value for priceThe car was in a good condition (even though it had some scratches). Pickup and drop off were very smooth. The return of deposit was also timely so I can only recommend.

Philipp

Good contact

Good contact, good communication, easy handling

Phil Albury

Stepped in when let down by another car…

Stepped in when let down by another car hire car company. Nice clean new car.salespersons put you at ease.ease of booking recommend this company

dastan dddlimov

I had an outstanding experience with Octane Luxury Car Rental and felt compelled to share my feedbac

I had an outstanding experience with Octane Luxury Car Rental and felt compelled to share my feedback. From the very beginning, the entire process was smooth, professional, and customer-focused. One o...

Margo

We rented the new model Ford Mustang. A year ago, we rented from another company. This is definitely

We rented the new model Ford Mustang. A year ago, we rented from another company. This is definitely one of the best rental companies in Dubai. The car was in excellent condition, like new.

PP

Octane made my business trip incredibly

Octane made my business trip incredibly convenient. I chose a Mercedes, and it was in perfect condition, inside and out. I appreciated the transparency in pricing and the quality of service from start...

Mason Reid

Octane provided a clean

Octane provided a clean, comfortable SUV for our family trip. Easy booking, fair pricing, and quick delivery. Very happy with the service.

Silas Chapman

This was my second time using Octane

This was my second time using Octane, and once again, everything went smoothly. The car was spotless, the team was professional, and there were no surprises in terms of cost. They really deliver what...

Tyler Harmon

Octane’s fleet selection is impressive

Octane’s fleet selection is impressive. I rented an Audi for three days and loved every minute of it. The car looked brand new and handled beautifully on Dubai’s roads. The rental process was straight...

Jess L.

!!!STEER CLEAR OF THIS SERVICE!!!

!!!STEER CLEAR OF THIS SERVICE!!! I sincerely hope a manager will take notice of the numerous negative reviews and address this unacceptable situation. The customer experience here is truly disappoint...

Jessie

exceptional service at Rhodes airport

We rented a car at Rhodes international airport and was greeted by Rafeal who spoke very good English and made the collection very easy we were given an upgrade and were delighted that we had been giv...

asphalt32140

It was an ok experience

It was an ok experience. I can't say it was very pleasant but at least they were professional. There was a bit of friction about a 4 x 4 car we wanted. After a bit of friction they found a solution b...

EH

Very helpful

Very helpful when I needed to rent a car for just 3 days. Superb!

balkimort95

AVIS means Thieves

This is not only the worst company I have ever used but they are THIEVES. I recommend all the clients that used their credit cards to check them. I rent a car in Athens during the months of April and...

GobblesMiaz

Better than Sixt not a great…

Better than Sixt not a great endorsement and they aren't exactly hard to beat however these guys came through thanks

Haralamb Constantin

AVOID AT ALL COSTS - SYSTEMATIC FRAUD SCHEME FRAUDULENT DAMAGE CHARGES - COORDINATED SCAM Booking: D

AVOID AT ALL COSTS - SYSTEMATIC FRAUD SCHEME FRAUDULENT DAMAGE CHARGES - COORDINATED SCAM Booking: D012597479-AJQM (via Discover Cars) Date: January 2-8, 2026 Location: Bergamo Airport Vehicle: Škoda...

Aaron Anderson

Worst company ever. They try to debit you for pre existing damages

Worst company ever.They always provide you a checkout document not updated and they try to debit you for all the other damages the car has and if you don't have clear videos or pictures, they actually...

Kathy Bell

Do not rent from this company

Do not rent from these guys. If you decide to rent a car, then make a video of the whole car, inside and out as the check out document has fewer damages mentioned and they try to claim old damage when...

HB42

We hired a car/2 as their was 6 of us…

We hired a car/2 as their was 6 of us on picking the car up we checked it out OK new car ,not very clean but we were just going to use it to our hotelAs we were on our journey I looked in the glove...

Vince Butler

Tried to charge for existing damage

Tried to charge for existing damage. Luckily I had photo. Very aggressive and charged 20 euro for car needing a wash. Also tried to charge 75 euros for interior clean. Car initially was in poor cond...

Alicia Garcia

They didn't have shuttle bus although…

They didn't have shuttle bus although included in the services I hired. Needed to walk with a 3years old and 3 luggages all the way from the airport. A week later, when returning the car, they had sam...

Tariq O.

always great service and prices.

Jace Hughes

Easy to navigate site for booking

Easy to navigate site for booking. So far so good, hope the rest goes well.

julolekiler82

Website is very easy to search for…

Website is very easy to search for rental cars and the prices are good. If you have any questions, send via email and the response is almost immediate.

Lea Mancini

Good past experience with Kemwel.

NS16

One of the best car rental sites…

One of the best car rental sites around. I have used Kemwel for years to book my business and leisure car needs and they have never disappointed

RP28

Very smooth process with great info.

Gilbert

My experience with Klasswagen was quite disappointing and left me feeling misled. What I found part

My experience with Klasswagen was quite disappointing and left me feeling misled. What I found particularly strange was that my credit card was rejected without any clear explanation. This was a PayP...

Naomi K.

Extremely disappointing experience

My experience with the service was incredibly frustrating. What they advertise online does not match the amount you end up paying at the desk. They pressure you into additional fees or decisions you d...

Jeroen

Don't book at Klass Wagen!

Don't book at KlassWagen Hungary. I can't understand why they have a rating of 4.5. The employee that helped us was very rude. Although we booked full insurance at Rentalcars.com we had to give a huge...

nikoletta prusinszky

Everything was perfect thank you…

Everything was perfect thank you bud-2109140234922

Mr Frank Eperjesi

Very friendly and efficient service.

BUD-194519541970325. On arrival at Budapest airport we were met by a Klass Wagen driver who took us by minibus to the main office a few minutes drive from the airport. The person who sorted out the pa...

Tawfik Al Rahil

Amazing

Amazing. Simply, easy, convenient, fast.BUD-212465935078

Chala_Mami_721

Very disappointing service

This service is extremely poor, imposing a 50% cancellation fee and only providing terms and conditions after the fact. They claim to use a reputable car rental company for their fleet, which is misle...

April Taylor

Great assistance from the representative

I was stressed trying to find a 25-seater bus for a community trip. After searching for weeks, I decided to contact this service. The representative was proactive and quickly informed me about the ava...

Taran Wright

Exceptional customer support!

I planned a trip to Sydney and needed a 12-seater bus during the holiday season. After searching online without success, I reached out to this service. The representative was fantastic in finding a su...

Clay C.

Frustrating experience with pricing

This company is frustrating. They advertise low prices but require full payment upfront, then later claim they can't find a vehicle at that price nearby. Instead, they offer a more expensive option. W...

Casey Ross

Safe transport for a large mirror

I needed a vehicle to help my son pick up a large mirror from a home store, measuring 2 meters wide. I spoke with a sales advisor who listened to my needs and recommended various van options. The clos...

Hunter Howard

Avoid this service at all costs

The service is terrible, imposing a hefty 50% cancellation fee and sharing terms and conditions only after payment. They claim to use a major rental company for their fleet, which feels like a scam. I...

Mohammed Er-rabhy

If you value your money, avoid Free2Move. They ignore their own cancellation policy and keep your pa

If you value your money, avoid Free2Move. They ignore their own cancellation policy and keep your payment anyway. Honestly feels like they’re just looking for excuses to not refund people.

Jamie Oram

I have been in business for 20 years and worked with many different organisations but this company i

I have been in business for 20 years and worked with many different organisations but this company is by far the worst. Their phone lines are a joke, no one will answer no matter how frequently you tr...

Bettina Sanders

Clear instructions but wait time was frustrating.

The instructions regarding calls and the meeting point were clear. The drop-off process went smoothly, but upon my return, I had to wait for over an hour due to busyness, which was disappointing since...

Cleve Fisher

Unfair Extra Charge and Poor Condition of Vehicle

I picked up the vehicle in the northern part of the city and returned it to the same location, yet I was charged 2.99 euros for not parking in the city center. This fee was already incurred by the pre...

KA68

Terrible experience with the service

I initially booked the wrong dates, and the service was willing to adjust my reservation for a small fee, which seemed promising. However, on the day of my actual booking, they claimed there was no re...

EW10

DO NOT USE

Do not use. Rude and will hang up the phone if you complain. They take a long time to arrive, avoid. Service sounds like a Pakistani scam centre. AVOID AVOID AVOID

Cleve Baker

Disappointing Rental Experience

I rented a moped for a month, and after that, they asked me to return it due to an expired MOT. I understand that these things can happen, but then they couldn't collect the moped. I had to go there m...

Timothy Johnson

E-Mute Electric Scooter

E-Mute Electric Scooter**Rating: ★★★★★ (5/5)**In the growing landscape of electric scooters, Mute Garage, in collaboration with E-Mute, has established a remarkable standing. Their latest electric sco...

Fabian Bell

All you might need to go around London in a simple monthly subscription

I’ve been a customer with MUTE for a few months now and the experience has been great! They have nice bikes, friendly staff, knowledgeable technicians and they’re always there to help. I will absolute...

Marina Kelly

excellent team, 5 star service, Brilliant bike and even better pricing

So far so good... excellent team, 5 star service, Brilliant bike and even better pricing... works out cheaper than public transport wish I had gotten one earlier... big thank you to Tam for the help a...

Porter Fisher

Easy and convenient

Mute bike ia an easy and convenient option to travel in London. I preferred to my friends and family. Recently i had issue with sude light and they gave me good service by Herin.

Alan

Excelent service

Excelent service! Excellent team and amazing experience!

oleg baranov

Very bad experience I booked on-line on SIXT web site and prepared 100% including full insurance -

Very bad experience I booked on-line on SIXT web site and prepared 100% including full insurance - 2598 EUR Finally they charged me 1200 EUR more They use several special technics to deceive custo...

David G

I've been a Sixt customer for over a year, rentals and Sixt+ subscription, and I need to separate tw

I've been a Sixt customer for over a year, rentals and Sixt+ subscription, and I need to separate two very different experiences. The staff at every location I've visited have been amazing. Professio...

Cindy Moorhead

I write this to caution others. I had used Sixt for the last 20 years successfully however the exper

I write this to caution others. I had used Sixt for the last 20 years successfully however the experience i endured in Rome Italy was the most unprofessional and unethical experience i have ever encou...

Liza A.

Excellent assistance in securing our SUV

The representative provided outstanding help in organizing the vehicle we required ahead of schedule. We needed an SUV equipped with snow tires. After reaching out to the office several days prior, th...

Sofía Álvarez

Excelente servicio con personal comprensivo

El servicio fue excelente, con personal amable y la conveniencia de recoger las llaves fuera del horario regular. Fue genial tener representantes disponibles en el coche para una inspección fácil, y l...

John

WARNING

WARNING: Scam at Sixt Montenegro Airport!Terrible experience! They tried to charge me for pre-existing damage and keep my deposit. The car already had visible damage when I picked it up, which I repor...

Tina Pearce

Yesterday while at Hunstanton my friend's car broke down. She got in touch with Green Flag who then

Yesterday while at Hunstanton my friend's car broke down. She got in touch with Green Flag who then told her Tears Recovery would assist. A man arrived an hour later in a little van had a look at the...

HL

TEARS OF SUTTON BRIDGE GARAGE SERVICES = RUBBISH

Contacted them and spoke to one of the owners to do a few jobs on my vehicle. One of which required them to come to my home and bleed the clutch in order to get the vehicle to their garage. Call out c...

CT

Abysmal communication

Sent out by Green Flag for homestart on my car. Took it to their depot and scheduled it to have work done on it at my cost without even telling me, let alone obtaining my permission and authorisation...

Miriam Ross

Tears of Kings Lynn. Poor all round 1*

Extremely poor services and customer service. Vehicle got damaged via road rage. Rear window completed smashed. Tears of Kings Lynn took control of my vehicle on Sunday 14th August. Kings Lynn had tor...

Jonnie R.

Awful service

Awful service. Despite a couple of calls, was fobbed off. Been waiting for over 2 hours and 15 mins, was told 15 mins ago they were 5 mins away! Very poor customer service.

Cathy S.

Very quick and efficient service

Very quick and efficient service, the central office were very helpful keeping me informed along the way about the ETA, the recovery driver was excellent, fantastic service all round, well done Tears...

Paweł Komorowski

They are blocking on your credit card 77EUR in case of returnig not fully tanked car. I tanked the c

They are blocking on your credit card 77EUR in case of returnig not fully tanked car. I tanked the car fully before returning it - as I always do. I was charged 77EUR anyway. They told me it was 7/8 o...

Logan Coleman

Terrible rental experience with no support.

This has been the worst rental experience I've encountered. I'm facing mechanical issues and there's no central customer service number available. The app only offers email as a contact option, promis...

JF

Fraudulent Practices Encountered

I had a terrible experience. It has been four months since my car rental, and despite returning the vehicle in excellent condition—full tank, cleaned, and vacuumed—I am still being charged an addition...

Betty Powell

Extremely disappointed with the service and won't return.

We were extremely disappointed with the service and won't return. We selected the location in Florence because it was conveniently outside the city center, close to our accommodation. Upon arrival, we...

Elvis Scott

NAP airport - charged 28 Euro for 'tank not full'

I contacted the Danish EuropCar department and booked a car for a holiday near Naples, Italy. Everything was fine and I got a nice treatment. In Naples I got the car which was very dirty on the outsid...

Dominic

EXTRA INSURANCE SCAM !! / FROTTOLE ASSICURAZIONE !!

THIS REVIEW IS POSTED ON EUROPCAR (ITALIA) AS WELL AS AUTOEUROPE.DEI hired a car ”Lancia Ypsilon or similar” from Europcar Italia (FIRENZE AIRPORT) via Autoeurope.de in January 2016 for a week in Sept...

Rebecca Pierson

We leased a car from these guys have had no help to fight with the dealership to try and get car fix

We leased a car from these guys have had no help to fight with the dealership to try and get car fixed (our car has a known timingbelt problems) we have been left to deal with this problem by ourselve...

Robert May

Spoke to Samantha in Customer Services today and she was so clear and patient in solving my enquiry.

Spoke to Samantha in Customer Services today and she was so clear and patient in solving my enquiry. Nothing was a problem, obviously a great company Novuna to deal with who employ exemplary staff ....

Poe Hughes

Kudos for Exceptional Service!

I want to take a moment to recognize the representative for her professionalism and follow-up! She quickly grasped the issue that came up, took responsibility, and acted swiftly to resolve it. Her att...

Scarlett Scott

Had a fantastic conversation this morning

I spoke with a representative this morning and found them to be highly engaging, knowledgeable, and proactive, anticipating questions I might have. It was a wonderful experience, and I ended the call...

DC

Outstanding support.

Outstanding support. Picked up the call immediately, extremely friendly and courteous, addressed both of my concerns with great efficiency.

Lucia Wilson

Quick and Efficient Resolution with Friendly Support

My issue was addressed swiftly and effectively, and the representative was delightful, very approachable and supportive! I wish every interaction with the service could be this pleasant.

Larry O`Connor

said that they did not have my booking with expedia even though I had all the paperwork. Girl at the

said that they did not have my booking with expedia even though I had all the paperwork. Girl at the counted was not helpfull at all. charged me for a whole new booking. Cost me another 450.00 US. 1...

mistermonster05

''I would put 0 stars for them,''

''I would put 0 stars for them,''Watch out for this car rental company in Budapest airport!! If you have to drop off a car out of office hours do NOT rent from them! They will find some damage on the...

Willard

No common sense. Plus no where to park your car when you go to collect your rental

No where to park your car when you go to collect the van, so be prepared for a long walk in. They only rent if you have an in date passport. Not a great business concept as I am sure I am not the only...

Narcissa Clark

Avoid. Worst car rental ever

Since using Thrifty Car Rental at Orlando Airport I’ve had constant charges to my credit card. Firstly although I’d prepaid for my rental they tried to charge me $590 for an “upgrade” which I dispute...

shutodoroki

Won't accept collision waiver, overcharged.

In April we went to Toronto, at the airport with our car reservation, our minivan was ready no problem. But they won't accept our collision waiver, which is covered by our credit card. They have their...

Dana Baker

Rental Nightmare: Long Wait and $6,100 Damage Charge

I had an incredibly disappointing experience with Thrifty (part of the Hertz group) at the LAX airport. I booked and prepaid for a rental in January 2025, for 1 day. When we arrived to pick up the veh...

Elaine Fisher

Avoid this van hire service at all costs!

Steer clear of this van hire service! They double charge customers, which is absolutely unacceptable! I had a terrible experience with their lack of customer support. I was charged twice for fuel, des...

Chloe Butler

Poor approach to customers

Poor. Customer serice and attentiveness showed they did not care for my business when I tried to hire a van. Used Loughton Hire instead which was effortlessly good.

MaxXxui

Awful booking system

I used Hertz 247 previously hence there was an issue with my membership expiring and email not working. Subsequently I couldn't re-register with a new email as my drivers licence was already allocated...

Alicia T.

We hired a van from Costco in…

We hired a van from Costco in farnborough we was shocked on the state of it, how damaged it was and poor condition it was in .. tried ringing the phone numbers and wouldn’t answer .. report sheet was...

Mariah Sanders

AVOID THEM!!

AVOID THEM!!! Unprofessional company horrible service! Will never use them again waste of money and time. Rude staff and no manger to speak to!! . Staff just hang up the phone. And you’d have to wait...

Nick F.

Never use their app unless you want to be inconvenienced

I tried to hire a van from this company using the app. Everything went through fine and the van was booked for the following day. The money was taken out of my account in an instant then later they cl...

anuj

Booking id:10603118 The driver appeared to be under the influence of alcohol and was extremely rude

Booking id:10603118 The driver appeared to be under the influence of alcohol and was extremely rude and unprofessional from the start. When I tried to take a photo of the meter reading, he misbehaved...

Vimal Prashanth Molli

Driver Misbehavior and Billing Issues During Bangalore–Mysore–Wayanad Trip My 3-day trip from Banga

Driver Misbehavior and Billing Issues During Bangalore–Mysore–Wayanad Trip My 3-day trip from Bangalore to Mysore and Wayanad (Trip ID S0925-9***637). Unfortunately, the experience was made stressful...

Pixie Wright

Beware before booking savaari car…

Beware before booking savaari car rentals Dt 24-11-2020. Today I will urge everyone to be aware before using. I am a regular savaari customer but my todays experience was horrible. I booked a car with...

Martin Rhodes

Wanted to rate in Negative for service

Kenny Walker

I have booked cab for my parents (…

I have booked cab for my parents ( senior citizens), for their comfort from pilibhit to faridbad. The driver has picked up the longest root rather than the shortest just to save the toll taxes ( which...

YUGIOH9214

Terrible experience

We had booked Savaari for a 5-day trip from Gurgaon to Nainital, Almora and then back to Gurgaon. We thought we were taking a service from a very big organization and hence, quality would be assured (...

Simon Fenner

We had a very smooth experience with Allegiance Mobility Group when parking our car for two weeks wh

We had a very smooth experience with Allegiance Mobility Group when parking our car for two weeks whilst on holiday. The drop off and pick up were very quick in a comfortable people carrier and even w...

ayesha a

We Picked up the Rental Car from this company last week and we Met Usman on Arrival who helped us wi

We Picked up the Rental Car from this company last week and we Met Usman on Arrival who helped us with our Rental from beginning to end.He was very Professional he even helped us to Reduce our Deposit...

Raphael Tse

Naveed

Naveed was a really nice person to chat to whilst riding. 10/10 would ride again.

Dom

Naveed was patient

Naveed was patient, kind and understanding in the midst of the airport chaos.

Mark Neves

Naveed was very polite and helpful

Naveed was very polite and helpful. The transfer was very smooth

Matthias Wachsler-Markowitsch

Great Pick up Service and very Kind

Great Pick up Service and very Kind! Thanks to Neviid!

Richard Chamberlain

Fantastic and the best car rental company I’ve ever used! Needed to amend the booking in the middle

Fantastic and the best car rental company I’ve ever used! Needed to amend the booking in the middle of the night as our flight was delayed and no shuttle bus to the hotel was available. My wife dow...

Michail Djavacheriev

It was the chiepest option and this is great. Also they are only who accepting debitcard. Another th

It was the chiepest option and this is great. Also they are only who accepting debitcard. Another thing that on rented car was specified damage - 4cm thin scratch on frontal bumper. Menwhile car itsel...

Rathbone Smith

Horrible how they treat their clients

Horrible how they treat their clients. Rented a car, everything perfect. Two days later got an email with enormous cleaning fee. A fee of cleaning dog’s hair. I don’t even have a dog… Ridiculous!

IG

easy rental how long you need

Dirk Hughes

Easy to book

Easy to book, the app works fine, simple.Great and fast service after renting when needed

Davina

This has been the WORST experience…

This has been the WORST experience ever!!! Never never never use this COMPANY this is bullshit and liers. The app is so so bad they are saying you have to pay 1200 kr for the day and when we started t...

NellyF

Big shout to Noel, Tamas and Harry. Friendly customer service backed up by a no fuss rental - just w

Big shout to Noel, Tamas and Harry. Friendly customer service backed up by a no fuss rental - just what you need during a house move. Definitely recommend this team and their extended team on the fore...

Tom Cooper

Great Experience with Thrifty, Thanks to the Team

This was my first experience with the service, and I was truly impressed. Special thanks to the representative at the location for being incredibly friendly and clearly explaining everything. I also a...

Effie Walker

Shocking business

Shocking business. One if the worst I have encountered for years.I spent 4k with this company and was treated terribly by the staff in galsgow. Shocking.

Abraham

Leaving us stranded at the last minute.

Leaving us stranded at the last minute.When you book and get a confirmation of a vehicle from a company, and a receipt no less, you expect that's what you will receive.But with Thrifty, beware.My wife...

Melville Morgan

Worst experience..long story short

Worst experience.....long story short....zero customer care.....zero empathy for customer.......zero professionalism......in total a zero company.......better spend some few more pounds and go with a...

FuryGO

Did what they said they would

Did what they said they would. Rented a car for 3 days went to Piccadilly to pick it up they washed and cleaned the car and took a deposit which they paid back once I returned the car.

MTO Fresh Produce

I booked a van from hopper’s crossing branch nd this wasn’t my first time from them. But when a was

I booked a van from hopper’s crossing branch nd this wasn’t my first time from them. But when a was there to pick up today I was denied just because I was using my company card and the receptionist (A...

Val

Quick, clean and easy

Quick and easy to book, car was clean and no issues with pick off. Helped me out massively as I was stuck in a bind due to issues with my own car.

Le_Kronembourist26

I had to modify my booking a few times…

I had to modify my booking a few times due to changing circumstances, Budget helped me out with no costs. Call centre was a dream to deal with. 5* review from me. Thank you Jack

Hannibal Powell

Minus 1 star.

Minus 1 star.A year ago I turned up to pick up a car (two days outside of Christmas) that I had paid for in advance weeks earlier. They refused to supply me with a vehicle due to an alleged 'blacklist...

Rowland Long

DO NOT USE - CYBER SECURITY ISSUES

Budget is compromised and a target of cyber scammers. Rented a car this weekend at Sydney Airport and received a text message to pay toll charges. The exact details of my trip were on the message so t...

PH36

Scammers.

Budget will believe their customers lies as long as they don't have to be held liable and pay any money to a poor person left without a car due to their lying pos customer crashing into it. Make up th...

Alexandria J.

The Ferrari Portofino was ready and waiting as promised

The Ferrari Portofino was prepared for us just as expected, in excellent condition and ready to hit the road. The pickup was seamless, enhancing our memorable drive through Tuscany.

link_ago

Flawless Rental in St. Moritz

Our car rental experience in a mountain location was impeccable. The vehicle arrived in pristine condition, fully fueled, and ready for the road. Communication was clear and professional. Navigating t...

Demi

Big cheats

We had rented a car from this company until we took there services there were responsive and ok . After we handed over the car back to them , they confirmed that car was ok and no scratches and they w...

Dylan

Theives, stay away!

Delivery of the car and pick up worked perfect. Then refused to give us a receipt upon return and kept entire deposit without ever answering phone, mail or social media. Not a single reply to any mean...

SMS199613

Cheating

Don’t sign the rental car contract!! Read it carefully!! It is a Scam! They will take all of your money.

Robert R.

Don’t ever think about renting a car…

Don’t ever think about renting a car from this place, they only have a website with one phone number for all websites, you won’t find any office, they will charge more than 3000 Euro for deposit and d...

Gerald Hayes

Wouldn't recommend at all to have any ev charging point fitted. Was told engineer would be there in

Wouldn't recommend at all to have any ev charging point fitted. Was told engineer would be there in the morning. Heard nothing had to contact the 'low carbon tech specialist' to ask if they were comin...

Chris Williams

The experience was really slick, lots of information and friendly people keeping you in the loop. It

The experience was really slick, lots of information and friendly people keeping you in the loop. It was hassle-free from start to completion

Saul Taylor

Fantastic assistance from the team, especially Courtney and Daz

I had a wonderful experience with the team, particularly with Courtney and Daz (thank you both for your support). However, I encountered some challenges regarding the vehicle selection and delivery sc...

Luisdeathmetal

Positive outcome after initial vehicle issues

After a disappointing experience with a vehicle and completing the complaint process, we finally received our new vehicles. The representative was outstanding, providing updates at every stage. Anothe...

Keith

Couldn't ask for better customer service!

To be honest, if we could give 10 stars we would! Shane has been absolutely amazing in coordinating all aspects of our vehicle repair. We had been given a date weeks away for a warranty repair to our...

UTLCEUDG

The process was smooth

The process was smooth. The team kept me informed throughout the process and the car was delivered ahead of the proposed delivery date.

Ludmila Mendes

I booked a car through Holiday car for pickup in Silao, Mexico, with all fees included (ref 03121287

I booked a car through Holiday car for pickup in Silao, Mexico, with all fees included (ref 03121287, MX 921879410) . When picking it up, i was informed that the one-way fee had not been paid. At the...

Kim Mackie

No contact information and the provider contact provided by Holidaycars was just a call loop that no

No contact information and the provider contact provided by Holidaycars was just a call loop that no one answered. The Holidaycars chat was always offline and the only way to contact anyone was an ema...

Elektra Long

User-friendly booking platform for car rentals

The booking platform is straightforward and simple to navigate. I've rented several cars through them over the years and have been very satisfied with my reservations from beginning to end.

customer

Amazing experience

Amazing experience Quick and nice environment

Wesley Hiscock

Easy of use

Easy of use, good info provided. All you now have to do is make it easy and hassle free to collect the car I've booked!

Aisling Mccay

Do not buy additional insurance with…

Do not buy additional insurance with holiday cars.com. In my experience the car rental company has no knowledge of this extra payment when you collect your car and will still insist you buy their insu...

Martín Rioja Falcone

They did not send me an email at the end of the process. Neither could I download easily my voucher.

They did not send me an email at the end of the process. Neither could I download easily my voucher. I had to dowload de app to to it. But regarding to the emai... it just didnt happened. My reserva...

Susan Foley

This is our first time using Rentcars, everything went well, the car was clean on pick-up and there

This is our first time using Rentcars, everything went well, the car was clean on pick-up and there were no issues for the duration of the rental. It took us a little while to get to where we were to...

PlugVeg

Disappointing Experience with Vehicle Reservation

On December 14, 2025, my spouse and I booked a vehicle in the Special category through a rental platform, scheduled for pickup on December 23, 2025, at an airport in California. Upon reaching the rent...

Radical24NFM

Fantastic Upgrade Experience!

I booked a luxury vehicle, but upon arrival, they didn’t have it available. Instead, I was upgraded to a premium model, which was excellent! The whole process was simple, with no hidden charges, and m...

Manuel Rodríguez

Great rates

I found this better than travel by bus or train during my vacation

Terry

Ease of finding cars,Fast loading

Ease of finding cars,Fast loading, comprehensive list of vehicles

Garrett Harris

Consistently Excellent Service

I have utilized their services multiple times over the years and have always received outstanding assistance. I have rented various vehicles without any problems. If I need to rent a car again, I will...

DS

Very good prices

Very good prices, clean cars and the staff was brilliant!

Brody

Excellent car rental experience

Excellent car rental experience. Recommend!

samidou2001

Best car rental company in Sofia, Bulgaria

Me and my family are very happy with our experience with CarRent and hope to do business with them again.Very polite and professional staff, very clean and well maintained vehicle, the most competitiv...

BC

Imonly using this company now

We will only be using this company now in Bulgaria and really wish they were available everywhere! They put the big companies to shame. The team in sofia are the best. Never any problems and always so...

Armin Cortez

Good services

Julia

We hired a van from the Great Dunmow Branch. Absolutely first class customer service. Very clean,

We hired a van from the Great Dunmow Branch. Absolutely first class customer service. Very clean, tidy and well maintained van. Ben was incredibly helpful and went over and above what you would nor...

Marcus Powell

My van broke down and the manager Mike…

My van broke down and the manager Mike helped me get it sorted and organised a van for me ASAP. My day was not the Disaster and thought he was going to be! Very well organised great service thank you...

JB

EXCELLENT VAN HIRE

This is the only hire company I've used that are honest and upfront with costs etc. The staff are helpful both on the phone and in person. From the initial application to returning the van it was ha...

Pablo13152791

Friendly, efficient, good value, local - what more can you ask?

As well as being van hire experts, these guys rent out a very nice range of cars. Just returned a lovely A4 to them after a long weekend trip with no issues at all. Never had any bother with them, pri...

Jeff Sanders

Excellent experiences

Due to moving, we needed a van for a day. The administration was very quick and kind, and on the day of the rental, we received a clean, excellent 1-year-old van. They handled all our requests flexibl...

Digby C.

EXCELLENT CUSTOMER SERVICE

I needed a hire car because mine was recovered following a breakdown. Ben at Canfield was friendly, practical, knowledgeable and provided excellent customer service providing me with a suitable car ve...