Abdul Rehman

I bought a car insurance from them in 2024, and it was my first car and insurance in germany. They i

I bought a car insurance from them in 2024, and it was my first car and insurance in germany. They increaseed my insurance by 27 euros without any reason (no accidents or claims). Their website is shi...

Sheryl

Great experience!

Great experience and thank you for your quick help.

MiamSs42

Unbelievably frustrated!

I requested a certificate confirming the number of years I haven’t made claims as I need this for my new insurance company. I first asked for this at the beginning of October via the online chat funct...

Canute Barnes

Absolutelu horrific

Absolutelu horrific, back when they were allsecur it was okay, but now it is impossible to reach anyone in customer service. I finally got a hold of someone last week and quit my insurance here but ne...

Meredith R.

Stay away from them is my advice

Stay away from them is my advice. I was a longtime customer with Allsecure, I paid my preemies automatically, never had a problem. My only claim was one windscreen fix after the glass just spontaneous...

George Reed

Umberto Iannucci

Alles gut, Internet web page is clear

Gilles Ouellette

When I talk to the representative he was very professional and very nice he helped me out with a quo

When I talk to the representative he was very professional and very nice he helped me out with a quote made me so happy I signed up right away

Jason Castelli

I recent had to be re-insured after a very long hiatus from insuring a vehicle. My agent Mike Juric

I recent had to be re-insured after a very long hiatus from insuring a vehicle. My agent Mike Jurich went FAR over and above helping me not only to get a great rate that was far lower than I expected...

Catherine Hayward

I was given honest advice up front on how I can save on my insurance premium. The lady was fabulous.

I was given honest advice up front on how I can save on my insurance premium. The lady was fabulous. My quote covered all the items better than competitor at a reasonable and substantially less price....

Deep Dhanoa

had a great experience with Scoop Insurance. When no one else was able to help me get my vehicle ins

had a great experience with Scoop Insurance. When no one else was able to help me get my vehicle insured, Zeelia stepped in and made the process smooth and stress-free. She explained everything clearl...

Christine Bergantini

The agent Mark Beck was very helpful and was able to get the best price for my car and home insuranc

The agent Mark Beck was very helpful and was able to get the best price for my car and home insurance. I would definitely recommend scoop to my friends and family just based on how friendly they are....

Julie Richard

Francesco was extremely pleasant to deal with. Response time was quick and efficient. Recently I hav

Francesco was extremely pleasant to deal with. Response time was quick and efficient. Recently I have found Customer Service to be lacking, in many industries, it has been a very long time since I hav...

Tyson Roberts

I’m writing this as someone with a different insurance carrier who was hit by someone with Just insu

I’m writing this as someone with a different insurance carrier who was hit by someone with Just insurance. I’ve been trying to get a Just Insurance claims adjuster named Amanda to return my call for a...

AK

Estella Montoya was extremely helpful

Estella Montoya was extremely helpful. I needed help with my insurance showing as "confirmed" in the NV DMV system. She resolved the situation and by the end of the call my insurance issue with the DM...

Olivia Richards

They help you so much

Poe Patterson

The rates are extremely competitive.

The rates are extremely competitive.I like that I can pay for the miles that I actually drive and not have to pay it when my car is sitting in the parking lot at home .

QS22

fantastic!!

Amira Reed

GREAT PRICE@!!

renaulti

I was told to pay for damages separately while my deposit was still sitting with them. THIS IS INSAN

I was told to pay for damages separately while my deposit was still sitting with them. THIS IS INSANE. The whole point of a deposit is to DEDUCT FROM THAT AMOUNT. NOT TO PAY ON TOP OF THAT while the c...

Scuba Loosh

Firstcaution SA is hands down one of the most incompetent companies I have ever dealt with. The ent

Firstcaution SA is hands down one of the most incompetent companies I have ever dealt with. The entire process was chaotic, non transparent, and handled with shocking unprofessionalism. Internal comm...

Lilibeth Price

The worst service and awful support.

The worst service and awful support.I've applied for an insurance deposit and received everything within couple of hours (which is good), but then I had to cancel it because I've received a requiremen...

user

They charge 100+ francs every year even…

They charge 100+ francs every year even if you changed address without any reason

Dorottya

Friendly Service -thank you Judit!

Scuba Loosh

Incompetent scammy administration

Firstcaution SA is hands down one of the most incompetent companies I have ever dealt with.The entire process was chaotic, non transparent, and handled with shocking unprofessionalism. Internal commun...

Chris Hocking

Coming soon. How we had to be rescued by the Puerto Rico s Mayor office when Allianz Medical Assista

Coming soon. How we had to be rescued by the Puerto Rico s Mayor office when Allianz Medical Assistance deserted us after my wife had a medical incident on Caribbean cruise. Boat gone, no transport o...

Bruce

Their travel insurance is a scam

Their travel insurance is a con. They're plaguing on your insecurity when making a booking. It's designed to not pay out, so Allianz will make you go through every hoop under the sun, and still find a...

Fred Sanders

Pay for cover and they won’t cover you

Save yourself money when buying tickets from ticketmaster I took out the insurance with these and they won’t payout, my daughter bought 2 tickets to Becky hill it stated you had to be 14+ she is 17 an...

Mitch Bell

Anyone know how I get in touch with…

Anyone know how I get in touch with this company please? I paid £79 for travel insurance with Love Holidays and I’m trying to cancel my holiday but cannot find this insurance company anywhere AWP P&C...

Giovanni Scott

An extremely awful service 7 hours for…

An extremely awful service 7 hours for road side assistance in France that took me to a scrap yard to fix a 2023 X5M , a refund of the hotel and compensation that i never saw after more than 15 calls...

Ellen Coleman

Extended Warranty Insurance Issues

Extended Warranty Insurance Issues:There have been ongoing issues with Soper BMW who appear to lack the knowledge and empathy towards customers. I have had warranty insurance since 2021 and the first...

chrissie kinach

Do not use this insurance. I received an email a week after taking out my insurance saying I was bei

Do not use this insurance. I received an email a week after taking out my insurance saying I was being charged £42.50 due to a discrepancy in my insurance. When I eventually managed to contact the com...

Peter Price

I was today put through to chat to SM5. I was given all the information I required to assist me in m

I was today put through to chat to SM5. I was given all the information I required to assist me in my decision to purchase my home content cover. A very well thoughtful response to my requests. This w...

TomO

Well I was certain I was leaving One Click this year as their renewal quote was quite high... A quic

Well I was certain I was leaving One Click this year as their renewal quote was quite high... A quick chat to Sasha (SM5) and she managed to match the price of the cheapest quote AND the cashback on o...

Philip Edwards

NP3 Was very polite and knowledgeable about the problem I had and we worked together to sort it out

NP3 Was very polite and knowledgeable about the problem I had and we worked together to sort it out I was going to leave the company as a customer but after her advice and help I decided to remain so...

David Hennessy

This year’s quote was slightly higher than last year’s, and I found a cheaper one online. I contacte

This year’s quote was slightly higher than last year’s, and I found a cheaper one online. I contacted the team, and they matched the quote I had received elsewhere and even reduced the fee slightly. I...

Louise O'Gorman

Do not insure with them! Awful. Stressful. Despicable! They pass you between departments. We

Do not insure with them! Awful. Stressful. Despicable! They pass you between departments. We had a bump and the third party sent 3 letters to them about the claim and they did not respond. The...

Carrie Ann Morris

Disappointing support experience.

Everything was fine with the service until I needed to reach out for help. The experience was laughably poor. The responses were fast but clearly automated, essentially blaming user error for my tasks...

Dulcie

got that money ezz fast and save 5/5!

got that money ezz, fast and save 5/5!

Calvin

Was able to do a few surveys and got…

Was able to do a few surveys and got credited instantly along with withdraws were extremely quick! Would recommend to anyone.

DarkShade09

Didnt used it yet but sounds great.

May Rogers

I haven't used the site so can't say if…

I haven't used the site so can't say if it's 5star I'll just rate it 3 for the giveaways sake..🤷🏻‍♂️🙂

Cora Neves

KEEP GOING ❤️

dud thy website i love it and one word only KEEP GOING ❤️

Steve Moorlen

Very professional, very informative, easy to deal with, great discounts for returning customers, ple

Very professional, very informative, easy to deal with, great discounts for returning customers, pleasent polite customer services.. Gap insurance for the motorist who cares about his / her investment...

Ian M

My Audi Dealer Gap was slightly cheaper for 3yr Gap Insurance and £5000 for 4th Year coverage, but t

My Audi Dealer Gap was slightly cheaper for 3yr Gap Insurance and £5000 for 4th Year coverage, but they were supposed to update their invoice value as it was listed as basic spec, where I had edition...

AL

Most User-Friendly Site for GAP Insurance

This site was the easiest to navigate for GAP insurance options, clearly detailing various types relevant to my needs. I appreciated the option for a portion of the deposit to be refunded in case of t...

Thomas Roberts

Great and easy to do GAP insurance.

My car was coming up to a year old and required GAP. I had previously been with ALA. purchasing the insurance couldn’t have been easier. The representative was very helpful and explained every ste...

Merve

Great customer service

Great customer service! The agent was supportive, result-oriented, kind, and proactive throughout the process.

Alison

Best value & easy to set up.

Best value & easy to set up.

Mr D

They can take payment a year in advance, no problems at all. But then when you can’t access your do

They can take payment a year in advance, no problems at all. But then when you can’t access your documents or account. They are no where to be seen. Even after emailing them explaining the issues ,...

Ruth Allyson

I have just renewed my policy, because I’m not well enough to mess about looking for alternatives. I

I have just renewed my policy, because I’m not well enough to mess about looking for alternatives. I wish I could have moved though: I was incredibly let down by the company last year when I tried to...

Garry Colebrook

I rang to pay in full and add an item to my policy over £2000 first I was told I'd get a ring back a

I rang to pay in full and add an item to my policy over £2000 first I was told I'd get a ring back as the person I spoke to couldn't take a payment. No ring back. Rang next day - put on hold for over...

KN

Just renewed with policy expert for another year, usually move insurance providers due to the price

Just renewed with policy expert for another year, usually move insurance providers due to the price going ridiculously high after the first year however, policy expert came through with the same quote...

Steve Violet

Having made a claim you sent out an inspector in good time which was great. Once the inspection repo

Having made a claim you sent out an inspector in good time which was great. Once the inspection report was in YOU stated we would be informed of the outcome within 5 working days. We finally got infor...

Ella Y

Very competitive price, I like the website and the process was easy until I tried to verify and get

Very competitive price, I like the website and the process was easy until I tried to verify and get onto my profile to see documents etc.i tried to call - waited a long time and had no joy so I swi...

MICHAEL SHARE

It has been the best thing that HSF have done changing from filling out claim forms to scanning rece

It has been the best thing that HSF have done changing from filling out claim forms to scanning receipts over it is so easy now and saves so much time and you can get this done in no time.

Gage P.

An excellent and convenient service that's indispensable.

This service is truly excellent and incredibly convenient; I can't imagine being without it. It's especially user-friendly now that claims can be submitted entirely online, eliminating the need to fil...

HB22

Surprisingly straightforward online claims process

Initially, I had concerns about using the online claims, but I was pleasantly surprised by how easy the system was. Payments were processed quickly, so I wholeheartedly recommend it.

Olakunle

It's been a pleasant experience using…

It's been a pleasant experience using hsf plan for my medical claims, fast and efficient service delivery.

Roy Morgan

very good service

Usual very responsive service and communication

Geraldine

Great company

Great company , ive been with them prob 20 yrs & never had any issues at all, very easy to claim back, lovely helpful staff & very competitive prices when private heakthcare in Ireland is not affordab...

Gediminas Pakila

This company just a scammers most documents what they asking, and they asking a lot no chance to pro

This company just a scammers most documents what they asking, and they asking a lot no chance to provide, so really very hard to get claim excepted, if u need mobile insurance for sure don’t go with t...

María CP

Do NOT Trust Vodafone / Assurant Insurance I strongly do not recommend Vodafone or Assurant insuran

Do NOT Trust Vodafone / Assurant Insurance I strongly do not recommend Vodafone or Assurant insurance. My phone was stolen, I followed all proper procedures—including locking my car with the key fob—...

Jolie Turner

Extremely disappointing experience with a warranty provider.

I had an incredibly frustrating experience with a warranty provider. My vehicle started overheating, and I followed all procedures as instructed, taking it to a recommended garage. They quoted £2,600...

Anna Morgan

Great initial repair but recurring screen issues

You can refer to my previous review... However, I filed a claim in September after my phone sustained water damage and sent it for repair. The initial service was handled quickly, and the phone was re...

Hero Wilson

Disappointing Experience with Insurance Service

After paying for insurance through the company for a decade, my first attempt to use it for my phone, which unexpectedly crashed, was a letdown. They sent a replacement device that was marked as 'stol...

CT

Shocking company avoid

Shocking company avoid! They repaired my phone screen on my fold 5 and it developed back mark on the centre fold within the 30 day warranty. I Sent it back for repair. Didn't hear them from for a w...

Noah M.

Timely payment

Mila Gauthier

Great Service

Victor Malý

The website is very easy to use

Marshall P.

Underwriting team is very responsive

Underwriting team is very responsive. They're knowledgeable and helpful to their clients.

BeiKeR

The turnaround time was excellent.

Max Gray

QUICK RESPONSE AND SERVICE

Sean Smyth

Crooks. Cancelled policy after 10 months as they wouldn't insure new car. They then throw loads of h

Crooks. Cancelled policy after 10 months as they wouldn't insure new car. They then throw loads of hidden charges at you. Cannot give you a cancellation price until a week after you have paid a direct...

SL

I was involved in a non fault accident, nothing major just a small dent to the tailgate...called Vav

I was involved in a non fault accident, nothing major just a small dent to the tailgate...called Vavista to advise who immediately refered me to AX Claims Management. 48 hours later AX informed me my...

Jamie Clifford

Easy to use and set everything up hopfully a trouble free year interesting to see if price goes down

Easy to use and set everything up hopfully a trouble free year interesting to see if price goes down abit next year unlike last company i was with raised price by over £300 on renewal

Erica Popsy

This is the worst insurance company. They lie and cancellation fee is not broken down. I’ve never de

This is the worst insurance company. They lie and cancellation fee is not broken down. I’ve never defaulted any payment. My car was faulty within 5 weeks of purchase which the dealer took back. I call...

Sharleen B.

Outstanding customer service during the entire engagement.

Outstanding customer service during the entire engagement. I appreciated the politeness shown during all the calls and discussions with the team. I received help on every detail, leading to a fantasti...

Dora Lewis

I'm a new driver to UK

I'm a new driver to UK. You people give me the best rete for my first car. Thanks you for all the support given to me during the process it was quick and efficient.Plan to stay with this insurance com...

Addison Cooper

Easy Insurance Coverage

Blockinsure was super helpful in getting insurance. The whole process of getting insured was taken care of by them smoothly. There customer support helped me all the way. Now everything I own is insur...

Lara Long

Had a really great filling experience

The entire process of getting insured from Blockinsure had nothing been more than easy and smooth. From the first quote to finalizing my policy, each step was taken care of quickly and efficiently.

Eric Scott

Ideal for Crypto Asset protection

Having myself insured with Blockinsure, I can sleep without the worry that my crypto assets are well-protected. The coverage is extensive giving the peace of mind.

Increase

Ideal insurance company for small business

If you are a start-up business, i highly recommend Blockinsure. They offer really flexible coverage plans with affordable rates are small business owners.

AsFyer

Great value for money!

With Blockinsure you can find great value for your money. The rates they offer are really competitive with comprehensive coverage. I recommend them to everyone I know.

Marilyn Reed

Amazing customer support

The customer support at Blockinsure is fantastic. Their team is patient with inquiries & answers all questions thoroughly. I felt their support the insurance process.

Lawton Coleman

*5/5 stars* "Exceptional service from the company!"

*5/5 stars* "Exceptional service from the company! The representative was incredibly helpful and efficient in handling my excess refund. They responded quickly to my questions and kept me informed thr...

Millicent

Are Haven Claims for real?

Are Haven Claims for real?According to their website, they have a 24 hour service. You phone them up, there is a message that their offices open after the weekend. You go to their website and there...

Cardew Johnson

I have my car stolen 6 months ago i…

I have my car stolen 6 months ago i also had a fully comprehensive insurance and still waiting for the claim this as ben a complete nightmare the guys treating you Really bad like I still my own car V...

tanit3139

Avoid these clowns at all cost

Avoid these clowns at all cost. I insured my sons car through Acorn who are the agents for Haven insurance. I paid up front for 12 months and for 12000 miles in January 2020. Bearing in mind there has...

Valda F.

Hi my name is Marian and I'm writing…

Hi my name is Marian and I'm writing this review i spoken about from acorn insurance and haven claims which is the bad insurance company i see ever in the UK. I haven't one big accident in August this...

David

STAY AWAY STAY AWAY STAY AWAY

STAY AWAY STAY AWAY STAY AWAY I have taken a insurance policy with haven insurance and when it came o send me the doument they have sent me a schedule for the payment and a letter of cover but faild t...

Bubby Brooks

Prompt renewal policy and attentive communication.

The renewal policy was received well in advance, allowing for careful review. Additionally, the company follows up with a phone call to confirm you received the email. The information clearly outlines...

George Penny

Renewal process was quick and…

Renewal process was quick and straightforward. I was very happy to renew my property insurance cover again with My insurance. Their level of expertise is excellent with regards to all aspects of insur...

Roselyn Ward

Good customer service

Good customer service, fast rrsponses to questions. Efficient and pleasant service.

Jackie

Mobile Home abroad

Looking for comparison quote, very favourable prices. Knowledgeable and helpful assistance, polite and definitely would recommend

James Kennedy

Early communication and contact

Irene Kelly

Excellent and very easy

Very simple to renew policy, helpful and polite staff on phone, great service and text sent, to remember me of renewal, thanks,

Ricky Sellers

I was very pleased with Marc Mager from the beginning. He explained all about Roamly. Putting me at

I was very pleased with Marc Mager from the beginning. He explained all about Roamly. Putting me at ease about it not being just any insurance company. That their specialty was RV's. Where they were...

Danielle Saint Onge

Sam Ehrhard was beyond efficient & knowledgeable! Within less than 30 minutes we had full coverage t

Sam Ehrhard was beyond efficient & knowledgeable! Within less than 30 minutes we had full coverage that saved us 50% from other quotes. I had never heard of Roamly and took a chance with a click!!...

Killworld

Exceptional Insurance Experience

I was in search of insurance for my 2024 R7, and my insurance agent was exceptional. He made the process incredibly simple and helped me find the best rates available. I will definitely be recommendin...

Celestia

The coverage was right the price was…

The coverage was right the price was right

Canute Parker

Kevin made getting our Rv insurance…

Kevin made getting our Rv insurance quick, precise and simple and that’s just my style thanks

Maud

Efficient

Efficient, effective, and pleasant!

Kazi Hossain

This company is a scam! I had to cancel my flight due to illness. I told wizz air and they filled a

This company is a scam! I had to cancel my flight due to illness. I told wizz air and they filled a claim with chubb insurance as I had insurance with them. They did not send me any email so I didn't...

nikkie pham

the insurance to replace phone is efficient in term of getting a new replace device. However, the re

the insurance to replace phone is efficient in term of getting a new replace device. However, the replaced device had software issues after one week and the network was directed without any reason to...

Ajetha R

I was told i would get my phone on saturday but it didn't arrive. When I called they said i should c

I was told i would get my phone on saturday but it didn't arrive. When I called they said i should call again on sunday morning if it doesn't arrive. It didn't arrive so i called on sunday and they tr...

Enyptos

Misrepresentation of Services by EE and Their Partner

EE and their insurance partner are promoting a product as "AppleCare Services" while preventing genuine access to it, similar to what a regular Apple service would provide. Additionally, their represe...

Matthew Kelly

Concerns About Excess Charges

I have issues with the £40 excess required to utilize my insurance, especially since my mobile phone bill is now £101 per month. I believe that insurance providers shouldn't impose such excess fees, a...

Donna

On the previous 2 occasions I have had…

On the previous 2 occasions I have had claims - service and speed have been phenomenal. I have submitted a claim on the 18th September without resolution - I have had apologies for 'glitches' in the s...

John Scott

Majority of votes reflect dissatisfaction, especially from vulnerable customers.

A significant portion of votes are 1 star, primarily from mid-2025, while there are a few 4/5 star ratings before that. What has happened? I’m firmly in the 1 star camp unless there’s a change. My inc...

Annabelle Powell

AVOID AT ALL COSTS - Absolutely no customer service…

Absolutely no customer service whatsoever. Endless wait to finally get through to overworked Telephone Customer Service Reps who try their best, but when unable to answer technical questions, their "...

AT49

Discriminatory

Discriminatory. If you are not in ideal BMI then dont even bother applying - they will refuse to even offer you a policy or even other options. They are strict with BMI, despite many different buildsA...

Marissa Morgan

TAL are amazing

TAL are amazing. Largest life insurance company in Australia. Don’t waste your time with the smaller companies. The process from enquiry to policy was fast and the representative was an amazing guy. H...

Mia Carter

Poor communication in dealing with…

Poor communication in dealing with different people for one insurance policy. Especially trying to add the child critical illness policy onto the life insured owners policy and after 3 months of email...

Adrien Long

I very much disliked the fact that the…

I very much disliked the fact that the initial amount of coverage per month after filling out all the questions was around $8000 a month for income protection then based on that same info the actual c...

Bobby Johnson

This company is very much a SCAM

This company is very much a SCAM! I received a recent claim on my account for a telephone care service. After a couple of months, they say, "It looks like you received care from a provider outside the...

Adel W.

I am very unhappy with Oscar for these…

I am very unhappy with Oscar for these reason. Pass this along, because I will make sure more organizations are aware of how Oscar treated me with my health issue.... 4/14- 5/6 - Remicade was reques...

Melody T.

Oscar pets is absolutely the worst…

Oscar pets is absolutely the worst experience of my entire life (i have gone through some traumatic experiences) i would rather die than give my pet poison than this awfulness. it made my dog depresse...

Steve Morris

approved for surgery but refused to pay medical biils

Got authorized letter from Oscar for a surgery, got the surgery done, Oscar denied to pay my doctor's office and hospital for the surgery they approved.

Waldo Lewis

WORST experience EVER

Worst experience ever. You get the run around all the time.There is no follow up. There is NO support. When it's time for a refill, you can't get anyone to respond or listen to you. You are told one t...

Kevin Lewis

This is the absolutely Worst healthcare…

This is the absolutely Worst healthcare insurance you can have. First thing is i had them for a whole year, and i have started getting bills up to 8,000 saying i owe them yet it says oscar has paid ZE...

Limitless Blessings

Excellent service from Domestic & General. My washing machine dro Broke down, and instead of endles

Excellent service from Domestic & General. My washing machine dro Broke down, and instead of endless repairs, they processed a replacement quickly. The engineers were professional, and the new ma...

Dimpseva Bruce

I have been with this company for over 10 years and the level of service I am receiving now is compl

I have been with this company for over 10 years and the level of service I am receiving now is completely unacceptable. My fridge freezer broke down and an engineer attended on 23rd March. Instead of...

John Erskine

After a report of a breakdown on the 2nd April and a reply that they had not dealt with my repair be

After a report of a breakdown on the 2nd April and a reply that they had not dealt with my repair because of the holidays on 6th April now 11th April no contact from them. Very poor service. Deserve m...

Lolita Cash

This company does not honor their warranty. I purchased my whirlpool washing machine three years ago

This company does not honor their warranty. I purchased my whirlpool washing machine three years ago. I had a warranty with Whirlpool then I bought a warranty with D&G an extended warranty for the...

myron thomas

Charged my card and didnt send over the service agreement, had a appointment scheduled and no one ha

Charged my card and didnt send over the service agreement, had a appointment scheduled and no one has come and the communication sucks!!! They said they were going to send me an email and no one has s...

Kathi Broglio

We had a Maytag washer that should have had a 10 year warranty and quit working. The unit was just u

We had a Maytag washer that should have had a 10 year warranty and quit working. The unit was just under 4 years old. When I called Maytag they connected me to D and G. They scheduled a repairman who...

Marilyn Firth

Direct Line application for car insurance quote was easy and quote they gave wasn't the cheapest or

Direct Line application for car insurance quote was easy and quote they gave wasn't the cheapest or the dearest but it covered exactly what I wanted. Excellent price and speedy.

Murray Wookey

I purchased a motor policy from Direct Line following a comparison site quote. I understood, as a We

I purchased a motor policy from Direct Line following a comparison site quote. I understood, as a Web only policy I could make changes online myself. What I didn't spot was that there was a charge fo...

Elizabeth Shilling

Can’t get hold of them. I told them not to renew my policy, they asked why so they knew. They then r

Can’t get hold of them. I told them not to renew my policy, they asked why so they knew. They then renewed it anyway and took money from my account. I have been on hold for over half an hour then cut...

Caroline

I think this will be my last year with Directline after 10 or more years, theres pros and cons. Cons

I think this will be my last year with Directline after 10 or more years, theres pros and cons. Cons: Having to haggle my insurance down £150-200 each year my renewal comes through really irritates me...

Miah A

My experience with Direct Line has been very disappointing. My insurance policy was cancelled, and

My experience with Direct Line has been very disappointing. My insurance policy was cancelled, and I was not given a clear, detailed, or satisfactory explanation for the decision. Communication aroun...

Sean Hederman

Our cat, Chilli, 18 years old recently died. As an elderly cat he had numerous issues over the years

Our cat, Chilli, 18 years old recently died. As an elderly cat he had numerous issues over the years, and had started struggling with breathing and coughing beginning of last year. We did not claim fo...

Nikki Devine

I would not recommend using these. There's much better companies around. The telematics is ridiculou

I would not recommend using these. There's much better companies around. The telematics is ridiculous and marked him red for going around a corner at 14phr on a journey i do every day and i know this...

Tommy Tucker

Can't opt out of auto renew

Want to opt out of auto renew. attempt shows "Error - We're sorry an error has occured ,,,,,"Live chat doesn't work.Is this deliberate I wonder ?

Galaxy Sunset Xx

Really pleased with the service.

Mihail

5 star experience

Really easy to renew the policy and access the documents.Also great prices for learners.

Jones

Avoid - do not get your policy with Marmalade

Changed vehicle on policy, paid difference. Then got a letter through saying they had doubled my excess cost? Without being informed that they had changed and increased other aspects of my policy. Cal...

JAN

Trying to contact them is an absolute…

Trying to contact them is an absolute nightmare, dealing with a claim has been absolutely horrific, passed about to so many different companies, they also kept sending texts to contact them but the nu...

Reuben Wright

Frustrating Experience with Limited Options

As a member on the Essential Smart Plan, I faced significant issues during a visit to my parents over the December 2025 holiday season when my glasses broke and I required an optometry consultation. I...

Hope T.

EXTREMELY POOR SERVICE. RUDE AGENTS.

Discovery car Insurance took 13 days to respond to me regarding cancelation of my policy. After NUMEROUS attempts to get a response on how to go about it, I eventually made a public review. Suddenly...

Conor Wilson

As per my previous Hello Peter post if…

As per my previous Hello Peter post if you want to end up dying take the Discovery Medical Aid if not I suggest rather go with Momentum or Bonitas even Sizwe.I app**** for medication under my PMB as I...

CH

Horrible experience with discovery chronic devision

Good day as a chronic patient who has diabetes and is on the diabetes care discovery medical aid which is not cheap and neither am I on a low package is refusing to pay for my diabetes injection which...

Frances Bell

A big shout out to Thersa, Dustin, Ayanda

A big shout out to Thersa, Dustin & Ayanda for helping me through the whole process. You have been phenomenal in assisting me with all my questions. I look forward to joining the Discovery journey.

Herschel Bell

Rather Go To Bonitas.

What an actual pathetic excuse of a Medical Aid. Not only are the consultants clueless to say the least, you can hear the uncer*****y in their voices, the hospitals themselves are weary of accepting p...

Lawton

Great company

Good company, easy to navigat,e and it'sa pleasure working with them

Rhett A.

Did my research before attempting to…

Did my research before attempting to join this company. I am very pleased to become an Agent with them. 💯

Hector Clark

NorthEast Agencies. You do not have companies that support…

You do not have companies that support agencies in the north east.

IJustKillYou20

Quick responses

felixranger

I had great communication and team…

I had great communication and team work! Everything and issue was resolved in a timely matter. Thank you to everyone involved!

Obadiah Clark

Easy Process

Easy process

DP

Customer experience requires significant enhancement

With years of experience in health insurance, I observe you losing clients and creating a frustrating experience. Simple actions like utilizing proper email templates, recognizing errors, showing empa...

Susanne

Steer clear from joining this company

Steer clear from joining this company. I unfortunately joined Level Health in December! I have had nothing only problems - communication is almost non existent with them. It says Oh you can contact...

Duncan

Level Health customer service is…

Level Health customer service is dreadful. My experience has left me with no confidence in Level Health & regretting that I left Laya Healthcare!

Drummond Parker

my name Peter I left VHI in January 15 it was a good experience

I left VHI in January I was on the there top plan for the last 30 years tried several times to get them to lower premium they would only give a 5% reduction. I rang Level Health got there top plan P...

Joshua Parker

I switched to Level Health in January

I switched to Level Health in January, both myself and my wife set up login accounts to look for a quote, so when I proceeded with my quote it wouldn't allow me to add my wife on as a member on my acc...

NW

Level Health online doctor service.

I used the online doctor service.Very bad idea.The doctor said that she would send the prescription to my selected pharmacy.Told her that I hadn't selected one.She said no problem, you can select it o...

Lea De Smet

Always very good service thank you

Julia Walter

excellent service and fast payment.

Tyler

Fast response and friendly service

Juno Ross

Customer service is great

Customer service is great! I had to call after incountering a problem uploading current vet visit on the app. Problem was resolved quickly. The turn around time for reimbursement >s around five busine...

Pixie

Great customer service and they were…

Great customer service and they were able to answer all my questions

Diana Lindberg

Customer service was excellent

Tristan Pereira

Seamless recommend to family and friends

Talia Rivera

Super easy to navigate.

Armin Kučera

Excellent experience.

Anya Kowalski

Super Easy and Convenient Process

Lily Boyd

Simple to complete

Itz_Andres_EZ

Very streamlined and intuitive process.

Georgie Lax

I recently made a claim with SBS Insurance (Claim ID: 856357) following some accidental paint damage

I recently made a claim with SBS Insurance (Claim ID: 856357) following some accidental paint damage to our carpet, and I couldn’t be more pleased with how everything was handled. We’ve never claimed...

Dominic Grima

Amy, the representative from SBS who called me regarding my damaged monitor was helpful, efficient a

Amy, the representative from SBS who called me regarding my damaged monitor was helpful, efficient and above all sympathetic. I'm genuinely grateful to her, and to SBS for swiftly resolving my issue

Jacqui Kelly

Having submitted our claim for a damaged carpet, we were assigned to SBS and received a call from Ph

Having submitted our claim for a damaged carpet, we were assigned to SBS and received a call from Philip the same day to let us know an assessor had been appointed. Dave, the assessor, also called tha...

Alan Douglas

I was very happy with the service, the lady dealing with my claim was very patient and spoke clearl

I was very happy with the service, the lady dealing with my claim was very patient and spoke clearly and explained everything so I understood and I'm more than happy with the outcome

Lucy Foster

Frustrating Blame Game

To summarize, I'm stuck in a frustrating blame game involving multiple parties. I had a phone stolen, and the company is not providing a receipt with the IMEI number. As a result, the service provider...

MW78

Exceptional support from a friendly representative

The representative was incredibly friendly and helpful, making me feel at ease throughout the process. She provided clear instructions on what to expect, and everything went smoothly. A truly valuable...