CF10

Fridge Received in Damaged Condition and Poor Response

Received a damaged fridge and requested a return just 10 minutes after delivery. Unfortunately, I haven't been able to arrange for its collection; there have been three unsuccessful attempts by the co...

Ryan Powell

Everything was perfcet

BB

Great delivery, good product.

Dealing with a good reputable company.

Madelaine

Good service and mini fridge arrived…

Good service and mini fridge arrived okay, Hope they honour the Guarantee if i have problems.

Clint Foster

Boiling 4 in 1 mixer tap

What a great company , I ordered the wrong item , customer services were amazing , very helpful, and sorted the return out, and I re ordered the correct item all done on the phone ,Jacqui made it so e...

JC35

Worth the price.

Worth the price.

Vytautas Nenartavicius

My big fridge was delivered by abbas and zulfi who were brilliant in bring it in to my house thank u

My big fridge was delivered by abbas and zulfi who were brilliant in bring it in to my house thank u guys god bless u thank u sonic

Yasir Khan

sonic direct thank u so much for delivering my American fridge today , thank u so much zulfi and kas

sonic direct thank u so much for delivering my American fridge today , thank u so much zulfi and kas u guys did a professional job in bringing it in to my house💪

Sanjeev Johar

Zulfi and kas made the installation and whole process completely flawless . These two are a credit

Zulfi and kas made the installation and whole process completely flawless . These two are a credit to the company as is Jay who took time to sort out my washer needs . Well done team . Fab 👌

Simona Ungureanu

Zulfi and Minde were fantastic this morning. Very professional from start to finish — they called ah

Zulfi and Minde were fantastic this morning. Very professional from start to finish — they called ahead to let me know they were on the way, arrived on time, and installed the washing machine quickly...

Monet

Excellent service from Haneff and Khalil We went to get a replacement 70cm wide gas hob made by Hot

Excellent service from Haneff and Khalil We went to get a replacement 70cm wide gas hob made by Hotpoint as the Hotpoint website showed one 70cm that fitted the cut out in our kitchen After a lot of...

justine lee

876602Today iv had the best delivery drivers in mindy and zulfi who were brilliant in getting my ite

876602Today iv had the best delivery drivers in mindy and zulfi who were brilliant in getting my items to my flat thank u guys thank u sonic I will highly recommend u guys

Alisha Clark

Amazing experience with the Smart Bidet Seat

I recently got a Smart Bidet Seat, and I’m thoroughly enjoying it. The seat is incredibly comfortable and feels quite high-end during everyday use. Everything operates seamlessly, and the overall expe...

Shane Carter

Fast Delivery

Fast delivery Customer care is very responsiveproduct looks good for sure also they planet a tree on my behalf. Very happy

Juliet Patterson

Good Products and Top quality products

Good Products and Top quality products

Coral Turner

Water & toilet paper savings PLUS great hygiene!

Great product. Not difficult to install- (used tip from Youtube on winding on plumbers tape in small spaces) Seems primitive how we lived before without these sprayers. Using Conor hand held Bidet spr...

Karyn

Extremely happy with the Premium Bidet…

Extremely happy with the Premium Bidet Spray and installation unit. Quick delivery, easy to install, clear instructions, and works a treat. Great customer service.

Wilfred

First class company.

Very good with sales queries, and prompt delivery.Excellent after sales customer service. A good ethical company .

Rose Gort

If I could give 0 stars, I would. Simply put, do not waste your money or your time. It is cheaper to

If I could give 0 stars, I would. Simply put, do not waste your money or your time. It is cheaper to just buy a new dishwasher. Surely being Whirlpool and a Whirlpool appliance, this would go smooth...

Beatrix

The service experience is disappointing.

The service process is extremely frustrating. After a decision is made, it takes 7-10 business days for one department to communicate with another. A service request was submitted a month ago, and I h...

AH8

Decline in Quality and Service

I must say, this brand used to be one of the best in the industry. However, their customer service has steadily declined along with their products. This refrigerator is only 18 months old and has deve...

Michele C.

efficienza

Puntualità, efficacia ed efficienza

Isabella Tate

Persona efficiente molto gentile

Persona efficiente molto gentile

Shqdox_18

Few months after the washing machine…

Few months after the washing machine start noise

CP

The Niche Zero: A Grinder I Love from the Start

The Niche Zero is the grinder I have genuinely enjoyed using since the very first day. While some might argue that it’s outdated in today's coffee scene, I strongly disagree. The workflow with this de...

Angus Scott

Great grinder and great service

Great grinder and great service! Strongly recommend.

Jeffery Turner

Beautiful and quiet machine with consistent grinds

My coffee connoisseur friends finally convinced me to upgrade from my cheap coffee grinder that sounded like a 747 taking off.Firstly, the machine is beautiful and looks fabulous in the kitchen. No ch...

Sheena

Elegant Grinder with an Amazing User Experience

I've used the Niche Zero for over 3 years now and the user experience on this grinder is simply amazing. This grinder is an excellent grinder fit for grinding any coffee bean needed for any coffee bev...

Adelaide Fisher

Service from James at Niche Zero

I have been using a Niche Zero grinder since 2018. I am completely satisfied with its performance. I needed to obtain a replacement part from Niche. The service I received from James at Niche was rapi...

Nicolas Bell

I love my Niche Zero

I love my Niche Zero, bought it in early 2022 and now needed a spare part. I reached out to the support team via mail and James responded instantly. The provided support is excellent and very fast-res...

juanigamerkpo123

Good purchase!

Smooth purchase experience of a gas range. Delivered on time as expected. Haven't had the chance to test the merchandise yet but trust that it will be perfect.

ST

I ordered new appliances for our home…

I ordered new appliances for our home in Palermo from Kelsostore and couldn't be more pleased with the level of service from this company. Since I don't speak Italian (yet) I was concerned it might b...

Darby

Order made last March 14th

They answer the emails I’ve sent to them, they keep in touch with the costumer

Gale Harris

Great customer service

I recently reached out to customer service pertaining to an order I’m waiting on. The response was quick and the salesperson was extremely friendly and helpful

Jayce Wilson

Perfect buying experience

Perfect buying experience. Product, delivery und service very good. Alessandro was very helpful and friendly.

Douglas Price

An anxious but now happy customer!

Overall, I am satisfied and happy and can recommend Kelsostore with Alessondro.In fact, I was probably a very difficult customer for Alessandro. At the beginning I was very skeptical and was really af...

Johnny

Poor Product – Even Worse Customer Service I purchased a Triton electric shower through Amazon and

Poor Product – Even Worse Customer Service I purchased a Triton electric shower through Amazon and had it professionally installed by a qualified electrician and plumber. Within just three months, th...

Leopold Smith

Disappointing product experience

My father purchased a shower, and when it malfunctioned a few months later, he reported the issue after registering the product with the company. They scheduled an engineer visit but charged him a £99...

Alexander Leonard Ltd Alexander Leonard

Excellent service and quality product…

Excellent service and quality product delivered on time. First class, thank you.

Matthew Cadman

Trusted company with great products

Brilliant company. Full support via the friendly phone line gave me what I needed.👍🏻

Graham Gorb

Great service and advise as always

CHARLES WILSON

Had new shower fitted this year (under…

Had new shower fitted this year (under guarantee) . Faulty contacted Triton (after waiting 1hr 16mins on phone) to be told that the part I required was not covered by the guarantee so had to purchase...

Deorwine Morgan

Fantastic experience with exceptional assistance.

I had a wonderful time at the outlet, thanks to the representative. He was extremely helpful and patient while assisting me in finding all my appliances, even with a rather pushy companion! He remaine...

Gregory R.

Its a rip off place with people not…

Its a rip off place run by very dishonest people with people also not knowing what they are talking about. Zanussi hob with scratches (i was told RRP 350 reduced to 230) and then I was told i can hav...

Algernon Lewis

Just purchased all my kitchen…

Just purchased all my kitchen appliances from aw , really happy with the sales guys. They went out there way to do me a deal ,very flexible on storing my appliances at no extra cost .Highly recommend,...

GW32

They sell faulty damaged appliances

They sell faulty damaged appliances, the staff are rude, unhelpful, avoid this company.

Ælfweard

Fantastic quality, delivery and service

Absolutely thrilled with my experience at AW Outlet! I purchased an American fridge freezer, cooker, cooker hood, and oven—all delivered quickly and in perfect condition. The delivery team went above...

Eva Brennan

Amazing customer service and product...

Charisse Rogers

Delivery Issues and Poor Service

I ordered a large upright freezer with a delivery date set, but it was changed unexpectedly. Despite informing the company that I would not be home, the delivery was attempted anyway, and the status w...

Fiona Angell

Fantastic experience with this company…

Fantastic experience with this company quick delivery in fact quickest delivery I’ve ever had for anything plenty updates I wouldn’t shop anywhere else from now on well done to you all for giving me s...

scott

Item arrived damaged

Item arrived damaged, contacted them, they asked if I could use the damaged item and have a partial refund, in the meantime I bought the same product elsewhere to negate the chance of damage, asked fo...

Arlen Pardoe

Very pleased with the service

Very pleased with the service, great communication and fast delivery.

Guy Marshall

DPD did not deliver on 22nd

DPD did not deliver on 22nd. as instructed on day they said. Next they said they would deliver again on the 24th, but never turned up at all. Still haven’t received item.

Stephanie Perkowski

Chest freezer

Chest freezer - I brought a chest freezer from ship it as I needed one slightly smaller in width than regular ones. I ordered it easily and it was with me within a few days, which shocked me. The free...

me notyou

Dreadful customer support. I had new Richmond 100DF DX delivered in August 2025. £2,500 of cooker. I

Dreadful customer support. I had new Richmond 100DF DX delivered in August 2025. £2,500 of cooker. It has been faulty since the 1st day, and the customer services team is uselessly disjointed. The sup...

Anna Raptis

I bought a STOVE one year ago , its still under warranty and its impossible to get it repaired. I p

I bought a STOVE one year ago , its still under warranty and its impossible to get it repaired. I paid over 4000 euros for the appliance. GlenDimplex France went broke so its been impossible to get s...

Georgiana Taylor

Attractive cookers that fail to function.

These cookers are visually appealing but unfortunately do not perform. Even if your cooker is brand new and freshly installed, you’ll encounter the same issue: "We don't have the parts." The top oven...

Vinny Walker

Prompt and courteous service

The representative was very polite, knowledgeable, and supportive, resolving my repair issue efficiently. I would have given 5 stars, but I had to wait a long time before my call was answered.

andrew gordon

Andrew was very helpful, thank you

Andrew was very helpful, in a stressful situation

Ann

I purchased a bioethanol fire in May still does not work!

I purchased a bioethanol fire in May, and it took five months to arrive. Despite the extensive delays, the unit still does not work. This has been an extremely poor experience from start to finish.

James White

Farman the salesmen was the very thing I was shopping for. He worked hard for the sale without being

Farman the salesmen was the very thing I was shopping for. He worked hard for the sale without being pushy. We needed a fridge that day and he made it happen.

Grant Starke

It would zero if possible. Quite possibly the worst customer service I've dealt with. Deplorable com

It would zero if possible. Quite possibly the worst customer service I've dealt with. Deplorable company. Once they get your money, they don't care. First dishwasher I got had a 12" gash/dent in the...

Tony Sanders

Excellent support for delivery changes

My delivery date wasn't quite what I expected, so I reached out via chat to request an adjustment. The representative clarified the situation and successfully arranged the delivery I required. Working...

Mark Parker

Terrible experience with my stove purchase

I went to the store to buy a stove and clearly indicated which model I wanted. The representative took the details and provided me with an invoice. However, two days later, the wrong stove was deliver...

deep Sandhu

We bought our appliances from Centre Canadien Électroménagers Laval / CAS Canadian Appliance Source,

We bought our appliances from Centre Canadien Électroménagers Laval / CAS Canadian Appliance Source, after 3 years I need some information regarding our washer to claim warranty had nothing in my han...

Pete W.

Exceptional Support During a Frustrating Situation

Today, I reached out feeling quite frustrated about my dishwasher delivery coinciding with my doctor's appointment, which I had specifically tried to avoid. Fortunately, I spoke with a representative...

Whyz62

i got my opener fast and well packed.

Naomi

Ordering was great and very easy

Elliot Dahl

Quality products and fast shipping

Yusuf Smith

Great service and quick delivery

Joseph

Much appreciated

Fast, easy and affordable!!!

Bryan

Good quick advice and response

Good quick advice and response, had what I needed, shipped fast, great price. What more could I want?

Paul Riley

The person that handled my call, Dilani? Was excellent. He is always polite and helpful.. he explai

The person that handled my call, Dilani? Was excellent. He is always polite and helpful.. he explains what is going on and what he's going to do. He remembered me from my last call a month which is a...

Jayne Austin-Price

Amina in customer services was superb today and for her I would give 5 stars. I have rated 3 stars d

Amina in customer services was superb today and for her I would give 5 stars. I have rated 3 stars due to the often seen message on the Sage website 'Agent Offline' when needing to chat during adverti...

Stevie Brooks

Anticipation for the coffee machine was rewarded

For years, I had my eye on a coffee machine that I truly wanted. While researching reviews to confirm its quality, I found a review site offering a discount. I took advantage of the link and saved £50...

shootmine16

Dissatisfied with support – unsafe machine

I am very dissatisfied with the support regarding a significant issue with my coffee machine. The assistance has been inadequate. After descaling, it began overheating, emitting a burning smell, and m...

John Follett

Happy customer

YouSorted out my issue efficiently and followed up with a free pack of freshly roasted coffee beans

Christina

Good advice

We were given good advice and the case followed up.

Mercedes Kelly

Three weeks without hot water in winter

I've been without hot water for three weeks, relying on cold showers in winter. A gas boiler that was promised for delivery in 4 to 6 working days has not arrived, and I have no updates on its status....

Xevok_Qc14

My go-to company

This company is my go-to choice. They have never let me down!

Edgar Carter

Best price and great service

I ordered a fridge freezer and found the company offered the best price. The delivery time was quoted as 2-5 days. I ordered online just two days before arriving in Spain, and the fridge freezer was d...

Irma Wright

Issues with fridge purchase

I purchased an American fridge, but everything from customer service to logistics and missing parcels went wrong. I won’t be purchasing from them again.

CookieFash78

Fantastic experience

I had a fantastic experience. The TV was very affordable and works perfectly, just as I expected. Additionally, I made an error with my postcode, and customer support promptly assisted me in contactin...

Sol Butler

Misled about TV availability

They misled me about having the TV in stock, missed delivery dates, and provided minimal updates. After months of waiting, I canceled my order. Now they don't respond regarding my refund. My experienc...

Tomas Horak

Too long and false delivery time. From 2-4days on e-shop, the actual delivery time was 14days! No o

Too long and false delivery time. From 2-4days on e-shop, the actual delivery time was 14days! No one answered my messages. Terrible experience.

Kadir Taşboğa

Risky to buy any part from here as they have no return policy, which is unlawful against dutch consu

Risky to buy any part from here as they have no return policy, which is unlawful against dutch consumer laws. So if something is wrong they first blame consumer. But you can fight it ass they must adh...

enrico corpaccioli

Massive choice

Massive choice, good prices

MIA

Bribery fee

I purchased two filters for the hood. To be able to install them, I had to open them from the package. I only opened one package, tested the filter on the hood, noticed it didn’t fit, put the filter b...

Erkan Vural

excellent experience

first time i have placed an order for something rare and hard to find really. they had it and delivered next day original product with perfect shipment. highly recommended .

Masoud

Untrustworthy and scammers

Very disappointing experience with FixPartI ordered several parts that were all listed as “in stock” with next-day delivery. A few days later, only two parts arrived. The third part suddenly showed a...

Tyrone Kelly

From Skepticism to Positive Experience

We generally hesitate to buy items we haven't seen in person, but even without being able to physically inspect the fridge freezers, the images were quite clear, and any damage was well indicated and...

dark_jojo97462

great place.

great place was seen on the 14th september by phil and what a nice guy sorted me out with a laptop.if you havent been you should deffo go for a look around. great place friendly people.

Cordelia Brooks

Stephen was very helpful

Stephen was very helpful, I am pleased with my purchase.

Frederic Lewis

Ste is fantastic

Ste is fantastic. Goes above and beyond. Second time using elekdirect and cannot recommend enough!

CC45

Samsung clothes washing machine…

Samsung clothes washing machine purchased a week ago.On request advice immediately ediately in store.Assistance given to get product in our vehicle.Only used twice, up to now all good.I would recommen...

max_B910

Fantastic service

Fantastic service, friendly staff very helpful. Plenty of stock, definitely recommend

David Atkinson

We ordered an in store item at a competitive price. Everything was ready for collection on time. We

We ordered an in store item at a competitive price. Everything was ready for collection on time. We were really pleased with the service we received and the quality of the overall experience.

Rich

Misleading information regarding product sizes

We purchased a washing dryer and inquired about any height differences, only to be informed they were all the same, which led us to buy a model that ultimately didn't fit due to its height. To exchang...

Chris Westbrook

Efficient and straightforward

Easy to purchase on line and the freezer was ready for collection an hour after payment.

Satisfied customer

Delivered on time following a phone…

Delivered on time following a phone call from driver. He was very helpful and unpacked dryer for me

Brid

Dishwasher

Very good price for dishwasher. Prompt delivery on day request

Iavui37

Exceptional service from start to finish

Great assistance from the sales team before I placed the order. Then very quick delivery and installation by the team, who were friendly, professional, and efficient.

Sebastian Callahan

We purchased a Henry Quick Pet Cordless and after a few months the the motorised head become faulty

We purchased a Henry Quick Pet Cordless and after a few months the the motorised head become faulty so we got onto My Henry (Numatic) and they asked for a short clip of the fault and they had a new he...

Sharon Campbell

This product is made extremely well. It’s strong and sturdy and hence why is a little heavier than y

This product is made extremely well. It’s strong and sturdy and hence why is a little heavier than your normal cordless vacuum but still easy to push. The suction power is amazing and leaves my floor...

Clare Godley

Have always owned Henry hoovers as they are the best , so was so excited when they bough out this c

Have always owned Henry hoovers as they are the best , so was so excited when they bough out this cordless model . I will use both still , but this is great for stairs and under sofas and beds and...

Tregonwell Reed

A Henry that offers comfort, not judgment.

Finally, a version that doesn’t judge my floor. I got a medium plush toy and honestly… it’s the best I’ve ever had. It’s silent, doesn’t get stuck in corners, and hasn’t tried to swallow a sock even o...

EP

Who can resist a Henry?

Who can resist a Henry? Honestly, ‘Googly eyes’ enhance everything, but let’s be clear: Henry has a face, not googly eyes. I was initially drawn to the brand and its vibrant colors, but what truly cau...

Clark

Mixed feelings about performance

I set it up right out of the box and used it. While it picked up some pet hair, it seemed to leave just as much in the carpet. I've been trying to remove it since. I believe I'll get used to it, but a...

Ethelreda Ross

Disappointing quality and high cost.

Disappointing quality and high cost. I purchased a water filter in December 2024 for over £300. After replacing the filter for another £70, the machine has completely stopped working. It would have be...

Ryder

Defective and low-quality cooker hood

Defective and low-quality cooker hood. The metal feels weak, the LED lights are inadequate, and the product failed to function! It has taken more than a month of emails and phone calls to receive a re...

Delbert Barnes

Dangerous product experience

We bought a glass extractor fan from the company, and one night while we were in bed, the glass shattered, scattering shards throughout our kitchen, with some pieces even embedded in our brick wall. T...

CH

Terrible support experience, filled with misinformation.

The customer service is extremely disappointing, with constant misinformation. Don't count on being able to replace the bulbs in the appliance. They expect you to handle the entire replacement yoursel...

Noah Adams

Disappointing experience with the dryer

I purchased a tumble dryer and after 80 minutes, a small blanket was still damp. I noticed it was hardly warm. I attempted to return it within 48 hours of receiving it, but the company has failed to a...

Sydney Barnes

Poor Customer Support from this Manufacturer

I purchased a cooker hood CH90BS-2. From hi fi tower (an approved distributor of Klarstein products) in April 2014. Unfortunately the grease filters (which are removable ) were damaged by ourselves wh...

Cathy L.

I am trying to get my stove fixed

I am trying to get my stove fixed, and no one has called or responded back.

John Jagard

Ordered an 18” dishwasher

Ordered an 18” dishwasher, it was delivered 3x, each time damaged, no fault of appliance delivery firm. Bertazzoni still trying to figure out the cause.

David Soza

W-O-R-S-T ever Customer Service

Seriously? All I want is a users manual for your stove and you can’t get it to me?!!!?? I went online and can’t find it. PATHETIC WORST EVER CUSTOMER SERVICE!!’ W-O-R-S-T ever.

Lisa Costello

Waiting to hear back from Bertazzoni on…

Waiting to hear back from Bertazzoni on an issue I am having with my range.

Lauren Hasegawa

It’s been almost 3 weeks with no contact

Called to setup appointment for our oven vent/fan. They requested the proof of purchase which was already sent for our oven so I sent it again by email & text. No calls or emails or texts to schedule....

gregory lipski

Great quality stove. Happy wife happy life

So far so good wife li e’s the clean simplistic but stylish look

Dave Daniels

RGB supplied a new TV for me when I had to claim through SKY Protect. They kept me informed with re

RGB supplied a new TV for me when I had to claim through SKY Protect. They kept me informed with regard to what was happening with my order and on the delivery date they were very prompt, courteous a...

Bobbi Ross

Smooth replacement process for our kitchen appliance

We had a malfunctioning kitchen appliance that couldn't be repaired, so we chose a new one through our insurance. The item we selected was provided and delivered by a reliable service, making the enti...

Jaden Adams

Great experience with prompt assistance

I purchased a new OLED TV during a sale, and it arrived on time a week later. After setting it up a few days later, the TV unfortunately stopped working just five days after that, showing only a black...

Sarah Jecka

Excellent service

Excellent service

sharon davies

Excellent delivery

Kept informed of delivery time,polite delivery men made the whole experience easy

Ravi Kukreja

Needed a new TV for our mother.

Needed a new TV for our mother.Spoke with Wasim at the Woodford Branch in London.Highly knowledgeable, friendly, competent.Sheer pleasure to deal with.I have no hesitation in recommending RGB, Wasim,...

Jon Roland

Will never buy anything from Radio Popular again. Sold me a faulty phone and refused an exchange or

Will never buy anything from Radio Popular again. Sold me a faulty phone and refused an exchange or refund even though it was returned within a few days of purchase. Has to be sent off to Samsung and...

Eversley Sanders

Poor Communication and False Advertising

The freezer of our fridge stopped working on Friday morning. Late in the afternoon, we went to Radio Popular to search for a new one. They advertised that if you order and pay it by 8pm, they'll deliv...

Eddie230329

STOP deceiving your customers

STOP deceiving your customers. You say on your website and your emails that you will deliver within 2-3 business days but you don’t. You deliver in 6 days on a Saturday. Horrible delivery experience f...

Bryony Foster

I paid 1787.99€ for a TV that was…

I paid 1787.99€ for a TV that was supposed to be delivered in 48h. As of today, 10 days after I paid for this product, I haven't received anything and also no contact from Rádio Popular explaining to...

Sydney H.

Terrible company

Terrible company! Not serious at all. Ordered a dishwasher with installation included. All they did was come and dump the new unit at my place and no guidance on when or where the installation was. De...

Becca P.

Absolute disgrace of a customer service…

Absolute disgrace of a customer service and company.Misleading sales and delivery would not recommend at all Difficult to reach does not give answers

Maxine DeSeta

Bodewell service that is suppose to service GE appliances came twice to check my oven that cutting o

Bodewell service that is suppose to service GE appliances came twice to check my oven that cutting off heat after 20+minutes. One Technicians came Dec 1, 2025 and sat while I turned on oven left when...

john savage

3 brand new appliances, 2 have problems! Getting in touch with Bodewell is a nightmare! Repairman wa

3 brand new appliances, 2 have problems! Getting in touch with Bodewell is a nightmare! Repairman was sent for stove and refrigerator but he knew nothing about refrigerators!!! First 2 appointments no...

Asnolphe39

Avoid This Brand for Appliances

Avoid this brand for appliances! I bought five (Refrigerator, Dishwasher, Stove, Oven, and Microwave) installed in late 2019, and each has required repairs. My high-end model has ongoing cooling issue...

MisterOne

Bodewell appiance care came my home may…

Bodewell appiance care came my home may 28 tech(herb) order parts said would return am June 10 never should up we called ge they reset appointment for June 12th bodewell didn’t have curtsy to call us...

Victoria Taylor

I purchased a front load washer dryer…

I purchased a front load washer dryer with steam and profile dishwasher in Feb 2020. The dishwasher was constant repair repair repair until it flooded my kitchen and cost me $$$ in kitchen repairs. It...

Eric Price

Bought a GE Opal 2 icemaker and it…

Bought a GE Opal 2 icemaker and it started making noise. It was less than a year old and they took it back. They lost the paperwork and told me it would be sent out last week. It took another week to...

Bulent Ekim

I bought my Subcokd mini 6L fridge, I am so happy with it, amazing, it works straight away plug it i

I bought my Subcokd mini 6L fridge, I am so happy with it, amazing, it works straight away plug it into main. I work on the ship as a seafarer I bought this fridge for my cabin, it fits perfectly, doe...

Hank Patterson

Prompt delivery enhances my kitchen

The fridge arrived quickly and adds a wonderful touch to my new kitchen. It has enough space for all my beverage cans and operates very quietly. I have no complaints about this fridge, and the support...

William Foster

Ice bucket

The ice bucket was delivered quickly and I'm sure will do its job. I have not had a chance to try it yet but it certainly looks the part. It's well made and looks good

Terence Howard

GOOD QUICK SERVICE

GOOD QUICK SERVICE. THE 2 FRIDGES I HAVE BOUGHT ARE PERFECT.

Arthurr

Fridge was left outside on street

Fridge was left outside on street. Tried to get in touch but kept getting a bot saying because it was marked as delivered it wasnt their responsibility. Then DPD were saying I had to raise complaint t...

Mr kemp

Great but not good

Product = fantasticCost= greatWaiting for it with no apparent explanation as to why the courier just ‘has it in their depot’.. not so good

Chris R.

Exceptional Service from a Knowledgeable Salesperson

I entered a store and was warmly welcomed by a representative. As someone who had never purchased appliances before, I relied on their expertise. They mentioned their long tenure with the company, whi...

Ace C.

To Karan our many thanks and…

To Karan our many thanks and appreciation for assisting us with the purchase of our Miele Range! From the selection, delivery and installation Karan helped to make the process seamless and stress fre...

Percival Parker

I have always had fantastic service at…

I have always had fantastic service at Trail Sunridge dealing with Karen MacNeill. She has always been kind and courteous when dealing with my questions. She is a great asset to the Trail Appliance te...

Alyson

Convection Cooking

We purchased a new LG induction/convection oven at the 149 St location in Edmonton. Don, our sales associate was great. He knew his products and answered all of our questions. Don helped us choose the...

Colton Fisher

Sales manager, Patrick Louie delivers outstanding customer service!

With so many decisions to make for a new home build, Sales Manager, Patrick Louie made the whole experience, easy and informative! Thank you for being so patient and keeping us informed regarding our...

CW

Purchasing a new dishwasher

We purchased a Kitchenaid dishwasher from the Edmonton location. Our sales consultant was Devon Hooks. He was very helpful in that he gave us options, he answered all our questions, he was a very pl...

Juliet Chrispin

Do not buy. Takes ages to deliver. Poorly packed so pan arrived damaged. Placed order around a month

Do not buy. Takes ages to deliver. Poorly packed so pan arrived damaged. Placed order around a month ago and still waiting to return for a full refund. Don't be fooled by the fancy website and bold cl...

Chris Prentice

DO NOT BUY THESE PANS.... They are no not stick. I have tried every way possible to try and make a f

DO NOT BUY THESE PANS.... They are no not stick. I have tried every way possible to try and make a fried egg but it just sticks no matter what you do.... Hot, warm, lots of oil, less oil... Doesn't ma...

hans de kort

These pans are even worse than the old ones I had. You're lured in with the story that they have the

These pans are even worse than the old ones I had. You're lured in with the story that they have the same technology as HexClad, but not with the price, which—according to them—is driven up by top che...

Arthur Bell

Extremely unsatisfactory experience!

Extremely unsatisfactory experience! The pan is much lighter than I anticipated, it does NOT have non-stick properties and cooks very unevenly—the center of a basic omelette burned while the edges wer...

Riley

Avoid this company at all costs!

I can't give a single star, but I strongly advise against purchasing from this company. I regrettably placed an order and immediately attempted to cancel it since I selected the wrong items. I was wit...

EA

Extremely dissatisfied with the service.

I would give zero stars if possible. I placed my order and was charged on 12/9, but I still haven't received the item. Now, when I check my order, all shipping information has disappeared, and I no lo...

Ben Lewis

The company responded quickly to my issue. They narrowed down the problem with a few questions and

The company responded quickly to my issue. They narrowed down the problem with a few questions and was able to provide a fix. Hilary was easy and understanding to communicate with. She also checked b...

Duane Morrow

Ionie = Excellence in customer service! I was caught in a strange situation with a purchase order th

Ionie = Excellence in customer service! I was caught in a strange situation with a purchase order that seemingly could not be fulfilled. Where others tried, Ionie came through and made the problem dis...

Cass

From iceless to ice

I bought Newair ice maker less than a year ago and started having problems with it. I called Newair and spoke with Hilary and she got the problem resolved quickly. She was VERY caring and responded to...

Michelle LoSchiavo Bearden

Excellent customer service

My customer service experience with Laurellee from Newair was outstanding! She was extremely helpful by assisting me with a replacement foot for our new NewAir Electric Cigar Humidor Wineador. She has...

Craig Jacobs

Hilary was very responsive!

Hilary was very responsive and able to get us a solution even after we ran into a couple roadblocks. The level of support makes me comfortable with making future purchases from Newair.

cdburne

Ionie was very helpful and efficient

Ionie was very helpful and efficient. She listened and showed true concern in resolving my issue. She thoroughly answered any questions I had and made sure the problem was resolved. Great customer...

Patrick Nolan

It is no surprise that this company has such a high volume of one-star reviews. My experience refle

It is no surprise that this company has such a high volume of one-star reviews. My experience reflects a consistent pattern: advertised delivery commitments are not honoured, timelines quietly slip,...

Bethany

If I could give them zero I would our…

If I could give them zero I would our first washing machine lasted just over a year and was damaged. We then got another one and less than 10 months later it is damaged again been 3 weeks still no rep...

Ben

Products and customer service both disgraceful!

Electrolux’s products and customer service are both an utter disgrace. I bought a new build home which had Electrolux appliances installed and, quite simply, I will never use their appliances again. M...

Zain

PLEASE DO NOT USE!!

Service, warranty and parts all one big fail. Please please don't buy Zanussi we used to buy for over 20 years never again. Any other brand under the Electrolux and "Pacifa" repair group it's one big...

Ana Cabral

Extremely disappointing experience with Electrolux / Pacifica repair service

I’ve had an incredibly frustrating experience with Electrolux and Pacifica regarding an out-of-warranty fridge freezer repair.The issue was first reported at the end of July because the fridge was occ...

Margaret Goldsack

Never buy Electrolux

Never buy ElectroluxThe worst product and customer experience ever. A fridge that stopped cooling at 2.5 years old, just outside warranty. Customer Service were so fast to have me pay for repairs up...

MJS

I received a repair manual almost instantly when I paid the very reasonable price. I got the online

I received a repair manual almost instantly when I paid the very reasonable price. I got the online manual which is a very great copy of the actual manual from the manufacturer. If you aren't in a h...

Lucinda Powell

Finally located the manual I needed!

I searched extensively for a manual and finally found it here. After payment, I received the download link immediately. The manual was exactly what I required. I would certainly use this service again...

Roger Fisher

When things go wrong they’ll do right.

Experience is based on being honourable, communicative and prompt customer service. When things go wrong you want to know they’ll do the right thing. And they did. Thank you servicemanuals.net.Recomme...

JL

Oem quality appliance repair manuals

I needed a service manual that had wiring schematics and a troubleshooting chart for my whirlpool wfw5620hw and www.service manuals.net had exactly what I needed to troubleshoot and repair myself my w...

Joseph DiFilippo

Took care of finding the info in a very…

Took care of finding the info in a very timely manor and did not charge me.I have ordered manuals before from them and the recognized me as a good customer and helped with this one. Just like a good b...

Tom Harmke

Smooth transaction

Smooth transaction. Ordered a Samsung manual for my refrigerator and received it immediately. 

Doreen Smith

Order Issues and Poor Support Experience

We placed an order for accessories for a product on November 26, and were told it was expedited with a tracking link. However, it remained pending on the tracking site for over a week. When we reached...

Amandine Fournier

le contact sav ne marche pas le contact…

le contact sav ne marche pas le contact télèphonique ne marche pas, on fait comment?

Daisy Powell

I bought a used x550 robot vacuum…

I bought a used x550 robot vacuum cleaner on amazon, once I arrived home had trouble connecting with the control app, at which I contacted the manufacturer’s support.In two weeks I received a new prod...

Bruno

Ordered and paid 507€s on Dec 22

Ordered and paid 507 €s on Dec 22, 2023. Have never received the vacuum. They do not answer my multiple emails. This is Feb 24, 2024. Still no refund, no vacuum. This company is a total SCAM. I am h...

crafteur_pvp90

Product works well and service is efficient

I'm very happy with the vacuum, and customer service was very responsive when I had a minor issue.

SauvonsLaLangue

Top-notch support and vacuum

The vacuum is exceptional, and the customer service assisted me very quickly when I reached out.