Louis Foster

Discriminatory Treatment at the Bag Drop Area

The personnel in the bag drop area displayed discriminatory behavior, especially targeting individuals who appeared Indian. They asked these customers to stand apart after checking in their bags, clai...

iValeen_37

VERY POOR ARILINE IN BUSINESS CLASS 15 HOUR FLIGHT

Hot cabin, very slow and poor cabin serivce -u have to get up every time you want anyhting - totally disappering crew- No drinks before leav ing in BC ! Just a bad arline - avoid them on long haul

Layah_

Very helpful during COVID crisis

The Korean Air servicedesk were very helpful, patient and friendly when helping us to manage many travel restrictions due to the COVID outbreak. Some people remembered us from previous calls and helpe...

SP15

Flying with Korean Air reminds me of my childhood

Flying with Korean Air is a sweet reminder of the good old days when every trip by air was a reason to celebrate. Customer service on-board, by telephone and at the local office is one of the very bes...

GB6

Avoid at all cost or it will cost you!

Worst flight ever!! my great grandpa would have felt right at home. Staff English is so poor and they are rude controlling and disrespectful.I had all valid documents and was even pre passed for entry...

Tracy

best for their service

best for their service! I flew with them on business class & economy for more than ten years. For Asian standard, the quality of food, and stuffs provided for long range flights are excellent. I deduc...

Hussain M

We recently went through a horrific experience with Etihad Airways and strongly recommend that anyon

We recently went through a horrific experience with Etihad Airways and strongly recommend that anyone considering flying with them in the future think twice. The airline appears to be actively overbo...

bwfcok

Absolute disgrace that you can buy such an expensive flight ticket to Australia from England and onl

Absolute disgrace that you can buy such an expensive flight ticket to Australia from England and only get 7kg baggage allowance (even if it is 'economy'). For an airline that should have a good repu...

Viren Patel

I came from Mumbai to abudhabi on 10th February and had flight from abudhabi to Atlanta 9:20 am, i

I came from Mumbai to abudhabi on 10th February and had flight from abudhabi to Atlanta 9:20 am, i am at Gate C38 @ 8 am. They don't let go to immigration, we closed scanning, Send me to transfer des...

Henry Dotterer

Based on my experience in early 2026, Etihad is below average as an airline in several respects (bug

Based on my experience in early 2026, Etihad is below average as an airline in several respects (buggy website, poor customer service, unfriendly policies, misleading offers). Personally, I'll avoid t...

Khaled Ansari

This was honestly one of the worst airline experiences I’ve ever had. From the moment I arrived at t

This was honestly one of the worst airline experiences I’ve ever had. From the moment I arrived at the airport until I reached my destination, the service was extremely disappointing. Delays without...

olddirtydoggy

The app is full of bugs, the check in doesn't always work and information is not where you would exp

The app is full of bugs, the check in doesn't always work and information is not where you would expect in the complex menus. Our flight was delayed by over 24 hours and trying to get our expenses bac...

LS19

Baggage Details Inaccurate

The baggage information was inaccurate during booking, displaying as “Data not available.” I later found out one flight allowed 15 kg while the other had no allowance. Traveling with two suitcases, ad...

Lucinda Foster

Thank you Martina Ashraf style or the…

Thank you Martina Ashraf style or the finest thanks to you

AB23

Worst company ever

Worst company ever, flight git cancelled and 3 months and they didnt refund me

Khaled

Excellent very informative and clear…

Excellent very informative and clear response

Naw

The agent is Very supportive and fast

The agent is Very supportive and fast

abdalla sirelkhatim

Better staff

Logan Fleet

Shocking pre flight service, I rang easyJet 2 to get re assurance of smooth boarding for an upcoming

Shocking pre flight service, I rang easyJet 2 to get re assurance of smooth boarding for an upcoming business trip to and from the UK. I’m effected by recent changes to electronic identification being...

Ben Chambers

Terrible. I appreciate things happen but cannot accept the total lack of ownership, clarity and prof

Terrible. I appreciate things happen but cannot accept the total lack of ownership, clarity and professionalism in dealing with cancellations and refunds. Cannot meet basic legislative criteria surely...

Zac Ismail

Hi, I was very much excited to travel with easy jet and head much good from friends. But my own exp

Hi, I was very much excited to travel with easy jet and head much good from friends. But my own experience was really worst. My flight from Luton to Paris at 11:35 on 23/02/26 and return Paris to Lut...

annie reid

The college on the phone was extremely accommodating and helpful. Was previously on a live chat with

The college on the phone was extremely accommodating and helpful. Was previously on a live chat with an assistant and didn’t get much help. He made it very easy and sorted my issue within a minute

Thirtha Karambaya

Customer service has been excellent...from start to finish with excess baggage claims... It took a w

Customer service has been excellent...from start to finish with excess baggage claims... It took a while to be resolved, but with a a bit patience it was a positive outcome and every person I dealt wi...

Chrysanthi Kanavaki

My experience with easyJet was unacceptable ❌I had already paid extra for a cabin bag since my ticke

My experience with easyJet was unacceptable ❌I had already paid extra for a cabin bag since my ticket only included a small backpack, yet I was charged an additional €58 because I hadn’t checked the...

GS

Exceptional Service in Securing a Last-Minute Flight

Ido successfully arranged a same-day flight for me when multiple other agencies claimed there were no options. He was consistently responsive and supportive during the entire process.

Sol B.

A seamless and professional experience.

My experience with the service was smooth and professional. The team was attentive, the aircraft well-maintained, and the entire travel experience felt safe and comfortable. It’s a trustworthy option...

Nicola Clark

Jake = MVP

Jake worked with me as the plans changed for 2 months. He was always responsive and helpful, around the clock. When it was finally time for the trip, everything was exactly as expected and described....

Brielle Rogers

Perfect in every way!!!

Perfect in every way!!! Allen Sorsher was on top of everything and is truly a credit to your organization.

Sanford Long

Katrina was great and the flight was…

Katrina was great and the flight was perfect. The whole process of booking was flawless and easy. The price was very competitive as well. Will use again.

Liam Walker

Compassionate, special

Brenna went ABOVE AND BEYOND for us and our needs. We needed to get home. She made it happen as smoothly and seamlessly as possible.

Manuel Johnson

An utterly untrustworthy service.

An utterly untrustworthy service. I submitted my claim with all necessary documents, which they acknowledged and claimed to have sent to the airline. Two and a half months went by, despite the airline...

Luca P.

Claim transfered in time

GR97

Absolutely recommended

It was so easy to use the page. I just gave the neccesary information and they managed everyting else. Also everything went flawlessy.Thank you for your work.

Blake Lambert

Quick and effective help.

Walden Adams

Good work

The most important thing for me was the easy way for the compensation...and it was. Nothing unnecessary round! Thanks

MM

It was very difficult to communicate…

It was very difficult to communicate with the company, the instructions sent out were not accurate, the financial part was not accurate, and we could not upload the data to the website. Yet the weirde...

Katy M.

Completely unacceptable service.

Completely unacceptable service. This is the most deceptive add-on luggage service I've encountered globally. The staff lacks basic knowledge about their roles and how to assist customers, especially...

crazype58

Extremely unsatisfactory service

Extremely unsatisfactory service. My husband flew from Australia to India in business class, paying a premium, only to have his baggage lost. The support team has not responded, leaving us to follow u...

Tony

Group of 5 of us travelled from LHR to…

Group of 5 of us travelled from LHR to BKK and then onto CNX. After reading the reviews on here was considering cancelling the booking and moving to another airline. Happy to say we were all pleasantl...

Simon Krondahl

Denied check-in without reason – forced to buy new tickets

Thai Airways closed the check-in counter in front of us even though we arrived on time. We were then sent back and forth between the service desk and check-in with conflicting information and language...

B c

They broke a 14000 euros wheel chair…

They broke a 14000 euros wheel chair from @edgarsuarezdiaz25 and nobody is taking responsibility.What a shame!!!Zero inclusivity.Do not travel with them

DC23

Cancelled flight without notice

My flight was cancelled without my consent, leaving me stranded. I only discovered my return flight was also cancelled at check-in. Customer service deflected responsibility, and I had to buy an expen...

Carla Townsend

Rick White was helpful finding reasonable flights that worked for me and my mother. However, we were

Rick White was helpful finding reasonable flights that worked for me and my mother. However, we were a bit skeptical at first, but he continued to assist and stayed in contact with us until I received...

Nikki Sanford

Luis was very helpful and quick in canceling and rearranging my flight, he went above and beyond to

Luis was very helpful and quick in canceling and rearranging my flight, he went above and beyond to find what I needed! Thankful for all his help!

Shanna Majerak

Kate Garcia was pleasant to work with. She was able to help me with a complicated cancelation of one

Kate Garcia was pleasant to work with. She was able to help me with a complicated cancelation of one ticket and a booking of another and made it less stressful for me. I will definitely be going throu...

Paula Cliff Sweet

Duke Christopher did us a SUPER GREAT job. He was patient, understanding, and very helpful! I have

Duke Christopher did us a SUPER GREAT job. He was patient, understanding, and very helpful! I have never done business with Flightforall before, but will definitely be using them again. Thanks Duke,...

Sharon Baker

Outstanding Support in a Stressful Time

I faced a challenge regarding pricing and potential flight changes due to my husband's medical condition, which increased my stress. The representative was incredibly patient, thoroughly explaining th...

Jeff Bordley

Great, Easy Experience

Luis was extremely helpful. I needed to make a last minute change and Luis was able to not only make those changes but also saved me money in the process. I will definitely be using them again!

AF40

This platform is a total scam!

This platform is completely fraudulent! Please be cautious and don’t be misled by this operation run by scammers with a background in call centers. They will collect your personal information and cred...

Lucy A.

OVER CHARGED

I called United directly; I thought Dana White was a United agent. When my credit card was charged, United was paid for the 3 tickets, and a third party (Farebooth) was charged almost $500 as a third...

Nina Damon

Diana white was very helpful

diana white was very helpful

berzy7660076

Dana White was patient

Kelly Foster

Paul Adams was very helpful and…

Paul Adams was very helpful and pleasant to speak with. He was able to get me on the same flight as my daughter.

Pingaizu64

Ivy Thomas is wonderful

Ivy Thomas is wonderful. Customer service was 100 on a 1-100 scale.

Hale Turner

Extremely Disrespectful Staff at Vienna

The staff at the Vienna location were incredibly disrespectful. One passenger cried due to a lack of payment options, and there was no compassion shown. An overweight man with glasses denied several p...

Kxah

Very very very very very poor service

Very very very very very poor service. Don't travel with them even if they pay you to travel. They will drag you through mud. its not worth it. Illiterate, unaware and ill mannered staff at the airpor...

_Chocolatine_72

Why split couples & families

Why split couples & families ? Is this a Customer retention policy ?It must be

Yasmin Lewis

Wow, that was interesting

Wow, I was shocked by how filthy the flight was, as well as being packed, the staff were rude and unhelpful. The flight was delayed by 3½ hours! It was an absolute nightmare, the only reason I gave it...

EB

I would really love to give zero stars…

I would really love to give zero stars to this airline. Had a priority ticket and just to wait for 30 minutes in a gate transfer tunnel! This is insane! I don’t mind that the airplane was not comforta...

Arnie Howard

FLIGHT FR3133 ….. I flew home to Cyprus today 2/1/23 from…

I flew home to Cyprus today 2/1/23 from stansted on a Ryan air flight FR3133 that was operated by Lauda Air ….. we were delayed taking off the plane was full however the cabin crew especially the 2 En...

Thomasina Parker

Disastrous experience with my flight from Madrid to Cancún.

On December 13th, I took a flight from Madrid to Cancún. I checked my luggage properly, paid the extra baggage fee, and followed all the required procedures. However, upon arriving in Cancún, I was sh...

Wilhelm Price

they changed my flight 2 days earlier…

they changed my flight 2 days earlier without notification!

MC

Good service from crew

Good service from crew, and price were more chip than other airline,

Algernon Long

I had a great experience so good for…

I had a great experience so good for this prices

Shahaf Howard

There online claim service rejects your…

There online claim service rejects your booking details preventing you making a claim.

Lewis Parker

GREAT FLIGHT FROM MADRID-HAVANA-MADRID

I FLY FROM MADRID TO HAVANA. EVERYTHING WAS PERFECT, FROM THE BOOKING, THE CHECK-IN, THE BOARDING, THE FLIGHT AND THE RECEIPT OF THE BAGGAGE. SPECIAL MENTION TO THE ONBOARD CREW, ALWAYS ATTENTIVE TO A...

Leo Hendry

There was a fault with the heating today causing the baggage area to be badly overheated and the res

There was a fault with the heating today causing the baggage area to be badly overheated and the rest of the airport moderately overheated. This is especially unhelpful as the lack of airbridges mean...

Warren

Disappointing assistance experience

The wheelchair assistant left me without handing over my bag, which led to significant issues. On December 26, at around 8 PM, the assistant stated his time was up and could not wait for my car, which...

Linda James

An hour wait at security

An hour wait at security. 2 lanes , one moving the other static as priority passengers were coming to front of our queue and not the other. Staff standing around not reacting to situation and tbh very...

Lisa Marie

I had an extremely unpleasant and…

I had an extremely unpleasant and humiliating experience at Birmingham Airport security which has completely put me off ever using this airport again.One member of staff clearly targeted me the moment...

JanWelsh

Horrendous experience.

Horrendous experience.Arrived early for a flight to Glasgow hoping to get a relaxing meal and drink before flight. First had to wait for bag drop to open. Then we had well over an hour wait to get thr...

R

Hideous experince

Hideous experience resembling trip to GOTHAM. To see our second largest city, have such a decrepid, filthy, disorganised bunch of sheds they call an airport, its so.sad! The staff are up against it an...

Andreea Dan

horrible service. rude flight attendants. person behind me kept kicking the seat and the person in f

horrible service. rude flight attendants. person behind me kept kicking the seat and the person in front of me put the seat so far back the screen was in my face — obviously you’re allowed to do this...

C K

Worst than a budget airline. Incredible incompetent and clueless customer service. Significantly let

Worst than a budget airline. Incredible incompetent and clueless customer service. Significantly let down. Use Lufthansa if you want a disrupted and frustrating holiday. Waste of money and time. Fligh...

Mareike Ried

Had to travel to my father's funeral who passed away suddenly. Baggage wasn't loaded onto our plane

Had to travel to my father's funeral who passed away suddenly. Baggage wasn't loaded onto our plane and took 2 days to get to us. We had to buy some clothes and toiletries. Lufthansa said they would r...

Richie

Rubbish customer services, couldn't find a phone number for them and the online chat is a nightmare.

Rubbish customer services, couldn't find a phone number for them and the online chat is a nightmare. The flight was rescheduled but the additional baggage didn't automatically transfer over. They coul...

Kingsley Kingsley

Praise for Andrea and Lufthansa on Flight LH 400 - 18th February I want to extend my heartfelt grati

Praise for Andrea and Lufthansa on Flight LH 400 - 18th February I want to extend my heartfelt gratitude to Andrea, the cabin crew manager on Flight LH 400 from Frankfurt to New York on the 18th of Fe...

Russell

Disgraceful airline. Unfortunately had to fly with them twice, with a stopover in Frankfurt. First

Disgraceful airline. Unfortunately had to fly with them twice, with a stopover in Frankfurt. First flight, they provided nothing to eat, not even to purchase. When I enquired about this I was told...

Dexie Botardo

Airssist is my go-to for VIP services because of their speed and responsiveness. A perfect example o

Airssist is my go-to for VIP services because of their speed and responsiveness. A perfect example of their dedication was when they secured a VIP Terminal spot at Munich Airport for me last 12 Octobe...

tigersito28_PVP

Second Time User

This is the second time that I’ve used the services of Airssist and both times they delivered 100%. They are responsive, communicative and professional. The fees they charge are very fair for the serv...

Jayson A.

very professional service and really…

very professional service and really very helpful staff.

Kelly J.

Amazing booking from start to finish

Amazing booking from start to finishTruly professional team and serviceMy Client felt like a movie star with The VIP service @AD Airport after long flight from USA 🇺🇸 Thank You AirAssist my only choic...

Rogers

airssist employee damaged my bag & refuses to fix it

An airssist employee loaded my bag on to an airport cart & while she drove the cart my brand new Louis Vuitton bag fell off and became damaged with large scratches all over. I contacted airssist imme...

Celia_

Airssisit: 3rd party booker who overcharges & holds no responsibility

Airssisit is a 3rd party booker, as they put it "just like booking.com". They charge much more then the local providers they use & do not hold any responsibility for the actions of the providers they...

Opal Carter

Frustrating Experience with Missing Baby Stroller

On 16 August 2025, we traveled with the service from Zurich to Lisbon. Our baby stroller, handed over at the aircraft door for gate-check, has not arrived at our destination. Today is 21 January 2026,...

MF

Lost Stroller Incident with TAP Air Portugal

TAP Air Portugal lost our baby’s stroller on flight TP931 from Zurich to Lisbon on 16 August 2025. Today is 22 December 2025 – 128 days since the stroller went missing – and TAP has yet to locate it,...

Carl Barnes

DO NOT USE THIS AIRLINE

DO NOT USE THIS AIRLINE. They cancelled our flight and are not returning our money. Their Customer Services are appalling. They are scum.

Rufus Cooper

Delayed bags and they are just not…

Delayed bags and they are just not paying for incurred expenses. Many emails and phone calls. Finally someone at TAP agreed to pay and deposit funds, but 6 weeks later nothing and no email responses....

WW

TAP - no support after cancellation

Flight was booked with TAP, but the airline was SATA. Unfornately the flight was cancelled 3 hours before departure and I only got a short message on my phone. Nothing more like informations about al...

Cari Barnes

Buyer beware!

Buyer beware!Don’t be tempted by low price. It’s low for a reason….They are rubbish. Booked 18 flights for humanitarian project to Africa. 3 day delay, 5 delayed cases. One lost permanently. Custome...

PB

Lack of Response from the Service

I have a binding resolution in my favor from the relevant aviation authority against the service, which mandates a payment of 800 euros. The service is not responding, so I will request sanctions from...

Seth Vidal

worst site experience ever

Miles

A reliable airline.

Karolyn

Very good website

Very good website, order done very easily and also customer care was very good. price is ok although not the cheapest one.

Annie

9 hours and 40 minutes delay ! no compensation, no information, no apology nothing

I have purchased 2 flighttickets from Tarom of 28 July from Amsterdam to Bucharest, and Bucharest to Istanbul, and a ticket back to Amsterdam on 13 August. The flight RO0362 was supposed to leave Amst...

Brielle

Bagage belts broke in Bucharest when we…

Bagage belts broke in Bucharest when we were going to fly home in august this year. No info, rude staff and they didn't care that we were travelling with a small baby. They didn't let us go aboard bec...

JH84

Disappointing baggage handling experience

I traveled internationally from New York with a carrier and had a connecting flight to Izmir. Due to a full cabin, my carry-on was taken at the gate and tagged for my final destination, Izmir. I asked...

Harwood Morris

Disappointing Experience with Flight Cancellation

I reserved two business class seats to Dublin for August 1, 2025, as a senior traveling with my adult son to attend a family reunion with relatives in Ireland. As we headed to the airport, it began to...

Alexa Taylor

United cancelled flights without…

United cancelled flights without informing me. Then they refused to give me a refund. Twelve hours before departure they allowed my fired agent to cancel my flight.

Heather B.

Best airline experience to date!

Best airline experience to date!We flew four long-haul flights over a three week period for our honeymoon. All staff both on the ground and in the air for all flights were friendly, helpful and really...

Orion Scott

First and Last time.

Worst experience ever.August 2022 I travelled to Australia from London using United airlines, going through USA. One of my connecting flight was cancelled. I was stuck in Houston Texas with no food fo...

Dragunovs15

Is United Airlines a Shake Down Airlines?

I bought tickets to the Philippines for October 26, 2022. I was having a lot of trouble with the website by not being able to upload my ID, Passport, etc. The night before my flight, I couldn't get my...

Joseph Tsagronis

I am handicapped and relying on websites to communicate is my reality. I really appreciate the quic

I am handicapped and relying on websites to communicate is my reality. I really appreciate the quick response to questions and the knowledge I can rely on

Sylvia van Bakel

Very bad customer service I booked a flight from bomaire to the Netherlands. Due to heavy snow in t

Very bad customer service I booked a flight from bomaire to the Netherlands. Due to heavy snow in the Netjerlands the flight was delayed and rescheduled. The information was very bad. When I got home...

Mehmet Hanifi KAZANCI

We booked a round-trip ticket with Corendon Airlines. First, our outbound flight (Izmir → Düsseldorf

We booked a round-trip ticket with Corendon Airlines. First, our outbound flight (Izmir → Düsseldorf) was cancelled and we were pushed into “manage/cancel” flows instead of being properly assisted wit...

MDKC

Do not book with this company! They modified the departure time with 3 hours earlier without informi

Do not book with this company! They modified the departure time with 3 hours earlier without informing us, and then ignored completely our complaints. They are scammers that further on lied to our fac...

John Massa

It was all really simple to make the…

It was all really simple to make the booking.

Adrian

EverytEverything went well and easilyhing went well and easily

Everything went well and easily

Sam Burgess

Despite the EU passport control queue being totally vacant, the airport crams hundreds into a queue

Despite the EU passport control queue being totally vacant, the airport crams hundreds into a queue for other passport control. This delayed multiple flights. This is so operationally obvious and easy...

Butch Fisher

Disappointing Experience at Geneva Airport

It's hard to believe, but Geneva Airport is the most frustrating airport I've encountered in a developed country. Arriving after 23:00 means no access to the transit zone; there are no functional elec...

Marta B.

If I could give a zero I would

If I could give a zero I would. If there was a plan for the worst airport Geneva would be it. A truly awful place nothing about this airport is good. Rude staff, inefficient services, dirty, and overa...

Kirsteen S.

Longest abd slowest airport queues with…

Longest abd slowest airport queues with very few staff.

Chase

The place has no conditioning

The place has no conditioning, it's dirty. Really, I was shocked, I expected from Switzerland, higher standard. We were, eventually, put in a circle gate, with no air circulation, not enough places to...

Ned Foster

Confusing layout funnels passengers…

Confusing layout funnels passengers into bottlenecks with scant signage. Announcements are sporadic and staff rarely volunteer help, leaving travellers hunting for information. Departure areas feel ho...

Harold Marin

Even before I take my flight, I am frightened by their customer service. I have been scolded. Disc

Even before I take my flight, I am frightened by their customer service. I have been scolded. Disconnected twice. Told three different things by three different people, only on the third try, to ge...

Federico Francioni

Highly Dissatisfied: Poor Service, Hidden Fees, and Technical Failures

✈️ Highly Dissatisfied: Poor Service, Hidden Fees, and Technical FailuresAirline: ITA AirwaysRating: ⭐⭐️ (2/5 Stars)Review Title: Frustrating Experience with Paid Call Centers, Seat Upgrades, and Br...

MD Shadow Mahathie Mohammad

Their service is very bad.

Their service is very bad.And also include hidden fees.😑

Andrea

Quick to act unilaterally on your purchase without notice - hardly reachable costumer care - low val

Appointed personnel working on behalf of ITA Airways at BKK airport used my booking to guarantee an expulsion flight without a valid reason. Company never tried contacting me anyhow (they had 48h to g...

Mushira Mustafa

I had a terrible experience with ITA…

I had a terrible experience with ITA Airways. I arrived at the airport for my international flight only to find out that my ticket had been cancelled—and I was never informed. The booking was made thr...

giancarlo

seless Call Center and Terrible Customer Service

I’m beyond frustrated with Ita Airways’ customer service. I’ve been trying to change my flight date, which is apparently not possible to do online, and the experience has been nothing short of a night...

Maud Butler

A flawless experience from quotes to travel arrangements

The entire process was incredibly smooth, from receiving quotes to finalizing the booking and organizing catering and ground transportation. Everything went seamlessly. The flights were outstanding an...

Ernest Reed

It was very easy from the start

It was very easy from the start! The pilots were amazing, the plane was clean, and the entire team did a wonderful job.

Eric N.

The pilots on both legs of the flight!

Edwin

The flight was flawless

The flight was flawless, the experience unlike any flight we ever took. Thank you

Gulliver Powell

Great communication and everything…

Great communication and everything worked out perfectly for our private charter.

LH63

Everything was smooth and on time

Everything was smooth and on time. Easy communication

Pop Tavaria

I had a very poor experience with Swissport at Toronto Pearson Airport (YYZ) while handling baggage

I had a very poor experience with Swissport at Toronto Pearson Airport (YYZ) while handling baggage services for a Royal Air Maroc flight. After arriving from Casablanca, my checked baggage did not a...

Susan A.

Successful Retrieval of Lost Items

I successfully retrieved my phone and wallet that I misplaced at the airport. I reported the loss on a Sunday, and by Monday morning, I received an email indicating my items had been found and instruc...

jeremyalex42

Absolutely useless

Absolutely useless. Had to wait 2 hours and call about 10 times each time getting told that someone is coming. The woman on the phone was totally rude and should not be a customer service advisor

Bertha Bell

Terrible Mess

Poor staff to staff, management and supervisor communication skills. Poor management, supervisor, management people skills with no training, no central HR support for staff, outdated hot uniforms for...

Courtney Lewis

Absolutely useless

Absolutely useless. Why is it that at every other airport you can usually manage to get off a plane and collect your luggage quite quickly, but landing at Birmingham you have to sit on the plane waiti...

Brad Rogers

Service at ADL was above and beyond…

Service at ADL was above and beyond excellent. Thank you Marcell.

Basil

Patches looked great and was delivered…

Patches looked great and was delivered quickly.

Dave

Great service

Great service, shipping & customer support.

Emanuel Coleman

Missed their mark on my first purchase

Missed their mark on my first purchase. AETC OCP patches color was way off.

CT

Incredible zaps!

Aviator Gear has phenomenal customer service (they tagged up with me before printing the zaps I ordered to ensure that my squadron's patch looked exactly to spec), fast printing and shipping, and high...

Emo F.

They made it right

Had a problem with original order but was resolved once I got in touch with customer service. They made it right and then some.

Ida

Beautiful work

Beautiful work. Kept me informed all of the way and were very professional

WJ

A Disturbing Experience: Corporate Misconduct in Customer Service

My recent interaction with the service provider was not merely unsatisfactory; it represented a troubling disregard for customer rights and trust. Here’s a summary of what occurred: Unilateral Breach...

Myrtle T.

KLM appear to be entirely…

KLM appear to be entirely dysfunctional. I booked flights from Bristol to Nuremberg via Amsterdam. Due to tight connection at Amsterdam my luggage did not arrive in Nuremberg. On my return the flight...

StroZz27

I AM TAKING KLM TO COURT

I bought an online ticket £848 and cancelled immediately. KLM issued an e-ticket with payment details described. KLM NEVER DISPUTED THAT I WAS ENTITLED TO A REFUND, in fact they put in writing in se...

Cedric

Horrible customer service

Horrible customer service, mean personnel at the airport, and infinite waiting time for anything you might require assistance with.Also openly unfair in processing claims and refunds.

Zack Cooper

Poor service KLM

Booked with KLM, Flight delay, followed by poor service from Air France then re routed after missing connection from Paris, flight re routed via Singapore and to top it off upon arrival at final desti...

Waldo Kelly

Rude KLM

Huge delay on my Amsterdam-(Paris)-Naples flight on 20th December. Rude KLM staff at Schiphol's Terminal 2, dismissive service, forced to fly to Paris knowing the connection was already lost, and left...

Morvarid Ghasemi

We traveled December 16–23, 2025 on a vacation package booked through Sunwing, staying at Starfish V

We traveled December 16–23, 2025 on a vacation package booked through Sunwing, staying at Starfish Varadero. This vacation, originally budgeted at $2,468 CAD, ultimately cost us $4,356 due to conditio...

Paul B

Sunwing has terrible customer service in Cuba. They will do absolutely nothing for you in fact they

Sunwing has terrible customer service in Cuba. They will do absolutely nothing for you in fact they go out of their way to make things worse. Landed at a terrible resort in Cuba Grand Aston Varadero....

benanhur85

Disappointing experience with flight cancellation

My flight was supposed to leave yesterday at 3:45 PM, and I arrived at the airport by 12:40 PM for check-in. While waiting, we were informed of the cancellation without prior notice. We were told to g...

Sidney J.

Lost 2 days out of 7 for my vacation package

When got to the airport, they told that the flight was delayed. I was only able to travel 2 days after. From the 7 days of holiday, I got only 5. Not an apology, a reimbursement or anything else for m...

Toddy

Horrible experience

Horrible. Don’t hire this company again. Lousy treatment by their employees. I almost missed my flight because of their incompetence. I would never recommend it. Especially bad customer service at che...

TP52

Sunwing's customer service is the worst I have ever experienced.

Purchased a vacation package and the medical insurance. Had to cancel because of medical reasons. Instead of a refund, we were provided a voucher minus the money paid for the insurance which is only...

Kostas Theodorakis

Never again with this company!! After my flight was cancelled by the company itself, I have been tr

Never again with this company!! After my flight was cancelled by the company itself, I have been trying for two days to send an e-mail for a refund... Every link that is supposed to lead me to being...

Beau

They charge an extra tax of 75€ per…

They charge an extra tax of 75€ per person in cash while in line to check in (Cancun), otherwise they won’t let you fly. No other airline does this and airport and migration office staff confirmed to...

Chet Rogers

I travelled 19.5 . 23.from Amritsar to…

I travelled 18.5.23.from Amritsar to Toronto via Milan. At Milan airport no arrangements for any food or beverage. We paid for Boeing and at Milan we were treated with Air Bus for Toronto. Leaving m...

Ernest Harris

My wife booked me on Neos

My wife booked me on Neos, I am a long time Delta flyer.Every aspect of this JFK to MXP trip was excellent.In some days Il be returning home nd do a follow up review.Glad we found Neos, because of the...

Diamond

Fight from Israel (Tel Aviv) to…

Fight from Israel (Tel Aviv) to Portugal (Lisbon) (round trip).-Long lines waiting for check in at both airports, because not possible to do it online.-Change of gates at last minutes and the informat...

Donald P.

Horrible company

Crazy tax over a $100 leaving from mexico,Then on my way back to mexico as i stayed only a week in italy , prior to check luggage in, they started to ask me so many questions about my life and did not...

Smi

After booking and paying for the flight, I haven't received any booking confirmation email or the bo

After booking and paying for the flight, I haven't received any booking confirmation email or the booking code - just nothing! I see the charge on my bank statement. It's impossible to either check in...

Molly Payne

Shocking BAD! Plane filthy with previous persons belongs still on seat. Had pre ordered food and wa

Shocking BAD! Plane filthy with previous persons belongs still on seat. Had pre ordered food and was told I had not so had no choice but to pay for inedible crap or go 13hrs without a drink. Staff ar...

Sharon Hellewell

We travelled to the Caribbean on Norse Atlantic on 31st January and had a great experience. The flig

We travelled to the Caribbean on Norse Atlantic on 31st January and had a great experience. The flight was chartered by P&O and I had no issues whatsoever. Plenty of free food, soft and alcoholic...

Penny Avery

Had I bothered to read all the negative reviews I would not have booked with Norse. However, we flew

Had I bothered to read all the negative reviews I would not have booked with Norse. However, we flew premium economy to Cape Town and got away with it. Our outbound flight was delayed by one hour beca...

Gareth Davies

Our outbound flight Gatwick to Orlando was delayed by two hours for technical fault. Disappointing b

Our outbound flight Gatwick to Orlando was delayed by two hours for technical fault. Disappointing but understandable. Cabin crew were excellent and flight as comfortable, or otherwise. as economy no...

Chris Brooks

SCAM OF AN AIRLINE. SHOULD BE SHUT DOWN. Booked a return flight to the caribbean. Without telling us

SCAM OF AN AIRLINE. SHOULD BE SHUT DOWN. Booked a return flight to the caribbean. Without telling us they changed our return flight cutting the 2 week time down to just over a week. We only noticed th...

Alex Kelly

Terrible airline. Every 6 weeks I fly ottawa to toronto then toronto to ottawa 3 years consecutively

Terrible airline. Every 6 weeks I fly ottawa to toronto then toronto to ottawa 3 years consecutively. Never once has my flight been ontime and never once has the grounds crew been ready to offload the...

Joshua VN

Slight delays while it’s not an issue, the crew was mostly good. Nothing to rave about regarding ser

Slight delays while it’s not an issue, the crew was mostly good. Nothing to rave about regarding service. The drink/snack selection is so minimal that I would ALWAYS choose Air Canada or WestJet. The...

KIRINAIR

Dear Porter Airlines Customer Care Team, (Porter Reserve Flight PD309 on January 29, 2026.) I am w

Dear Porter Airlines Customer Care Team, (Porter Reserve Flight PD309 on January 29, 2026.) I am writing to formally express my disappointment regarding the unprofessional and disrespectful behavior...

Otis

Horrible service and poor luggage management.

The service provided was extremely disappointing, especially regarding the treatment of my luggage. It was returned in a dirty condition, and the support team member I spoke with dismissed my concerns...

Carlene Baker

Concerns About Flight Changes

I made a reservation for a round trip from Ottawa to Orlando, and they attempted to change the return flight without notice to include a stop in Toronto. The reservation did not indicate that the tick...

Ciarán Wilson

Significant Delay with No Communication

We've been on the runway for over 20 minutes, and we were expected to arrive in Ottawa by 10:30. As I write this, it's now 11:21, making it nearly an hour late. We're informed that a "shortage of grou...

Lee Cook

Disappointing Shipping and Product Origin

I paid an extra $60 for expedited shipping, but it took four days to get my item without a refund. The support team informed me that shipping times start only when they have the items, which was not d...

stempetcie

40 days is a long time.

Hello,I ordered Sprayon® CD™880 General-Purpose Cleaner - 538 Gram (19 oz) Aerosol Can S00880 on 1-5-2021.The message I got back in my email was: Status: Can ship 5 in approximately 40 business day...

Chester Barnes

Ordered the part for overnight delivery…

Ordered the part for overnight delivery and item didn't ship until a week later , called everyday and never received a straight forward answer wish this was the first time it had happen but its not

Zack

It is always great to find an item…

It is always great to find an item online and then buy it without any hassles. That has always been my experience with SkyGeek. Please keep up the great work.....

Taloce11790

Great website

Great website. I work at Denver Airport and they had my favorite day wands. Reasonable prices and delivery. Will order from again.

TB

I never received my 2 boxes of gloves

I never received my 2 boxes of gloves, I was sent an email saying my gloves wont be shipped until July 14, 2021.