Mina van der Reijden

Ordered on Thursday ,delivered on Tuesday. No communication or answer to my enquiry. Other than that

Ordered on Thursday ,delivered on Tuesday. No communication or answer to my enquiry. Other than that plates I ordered are fine and I will probably order some more but it’s not next day delivery.

Sarah Fox

I ordered a cabinet on 10th January and have still not received it. It looks like dpd have somehow l

I ordered a cabinet on 10th January and have still not received it. It looks like dpd have somehow lost it. I realise this is not Next Day Catering's fault, however after emailing them multiple times...

Tani abdalla

I placed an order 10 days ago I haven’t received any update on my delivery is a really bad experienc

I placed an order 10 days ago I haven’t received any update on my delivery is a really bad experience I will not order anything from them again.

chris meadows

So I ordered a canopy. So.close to.spending 1000's but just wanted to get the canopy in a done so to

So I ordered a canopy. So.close to.spending 1000's but just wanted to get the canopy in a done so took out all other items thank god & placed the order. Took them 24 hours to process the payment...

Errica Kopelaki

The worst company to have ever ordered from I only wish I had read the reviews before paying for an

The worst company to have ever ordered from I only wish I had read the reviews before paying for an item that still hasn’t been delivered. Multiple emails and calls with no success avoid them save you...

Betsy Hughes

Extremely Disappointed with Delivery Issues

I ordered a prefab unit on 18/12/25, and it still hasn't been delivered as of 24/01/26. I've attempted to reach out to the supplier numerous times, but no one answers the phone or responds to emails....

Shivam

Surbhi and Rishabh provided exceptional service throughout my stay. They were professional, attentiv

Surbhi and Rishabh provided exceptional service throughout my stay. They were professional, attentive, and made everything seamless. Their hospitality truly reflects the high standards of Radisson Blu...

Lana Johnson

Stayed in room 302, Wilson NC

Stayed in room 302. Killed 3 bugs, light switch in bathroom flickered, water very slow to drain in bathroom tub and finally I always have problems with accumulating proper points. I cannot believe I...

Igor Blair

Bartender treats you like crap

Emerald Clark

Rewards Devaluated

Rewards devaluated.I have a Premium status with Radisson. In the past, I could book a free stay with 15000 points. Today, for the same hotel even if I spend 28000 points, I still have to pay half of t...

Jenny Adams

Radisson Rewards is a joke.

Radisson Rewards is a joke. They took 129000 reward points out of my VIP account for a reservation l was trying to modify/correct & won't return them. You can't even contact Radisdon Rewards Customer...

Sidney Bell

What a shambles

I can't believe that such a dreadful experience is still possible, but you have managed it Radisson!I tried to book online, and it kept saying "information not stored on the system". I rang the bookin...

Amanda Heuer

I am extremely disappointed with Agoda's service. My hostel in Sydney was overbooked, and Agoda's su

I am extremely disappointed with Agoda's service. My hostel in Sydney was overbooked, and Agoda's support explicitly promised me in writing that they would cover the price difference for an alternativ...

Mehitable Wright

Frustrating experience with cancellation requests

I made a hotel reservation through this service on the 2nd and quickly submitted a cancellation request. I received an email indicating they would reach out to the hotel to process my request. However...

Xavier Carter

Traumatic experience

After booking online with credit card and getting confirmation from both AGODA and hotel, I got a mail asking me to go on a link to a web-site, where I had to upload a photo of my credit card and a ph...

Bernard Fisher

SCAMMER Rip Offs!!

We paid for and have a receipt from Agoda for a stay at the Baiyoke Sky tower in Bangkok and we are sitting at the airport finding out that have NO RECORD OF OUR BOOKING!! Our credit card has been cha...

DB44

Agoda price guarantee is a joke

Agoda price guarantee is a joke. Same room, same dates, same everything. Booked a room and 4 days later Its significantly cheaper on the same Agoda app and they won’t honor their own price guarentee...

Davy

Don’t be fooled by the headline cost, make sure it adds up when you go to confirm booking

Didn’t book with them but was enticed to going to them because Tripadvisor and google showed them as the cheapest per night. Then you go through the stress of finally picking a hotel within the 60 min...

Alfiero Corbo

I chose Mövenpick Hotel Bari based on the quality standards publicly associated with the Accor group

I chose Mövenpick Hotel Bari based on the quality standards publicly associated with the Accor group and the services listed on the official website. Among those services, the fitness center was clear...

lina lee

Novotel Chamiers road had an awesome and good experience. Good service by all the staff and especial

Novotel Chamiers road had an awesome and good experience. Good service by all the staff and especially Mr Nisarg he personally made sure I have a good service and follow up with me till I check out fr...

Nisrine An

I subscribed to the Voyageur / Accor Plus program from Accor mainly because of the 20 status nights

I subscribed to the Voyageur / Accor Plus program from Accor mainly because of the 20 status nights benefit, which is presented as a key selling point of the subscription. Unfortunately, these status...

Keith Smith

Having been a long term loyal Accor Plus member I was very disappointed with a recent booking experi

Having been a long term loyal Accor Plus member I was very disappointed with a recent booking experience. Using the Accor App I booked a room for a wedding we were attending in Bowral, Australia. We w...

Mathieu Michel

Expérience décevante avec les besoins alimentaires

Lors de ma réservation, j'ai spécifié mes besoins alimentaires et payé pour le service. Cependant, à mon arrivée, ces besoins n'ont pas été respectés. On a l'impression qu'ils prennent votre argent sa...

John Basha

IBIS BAD SERVICE

As a travel agent I make hundreds of reservations with Accor and IBIS hotelsI made a reservation 2 months ago to IBIS Warsaw Stare Miasto and cancelled the reservation 5 minutes after because I came t...

Regina Parker

Perfect service

Stayed 1 night before a trip to Paris with my daughter. Staff are very attentive nothing is too much trouble. A special mention to Alex in the restaurant who made the start to our trip extra special....

Oscar Rogers

We had a staff festive lunch at the…

We had a staff festive lunch at the Clayton Silver Springs in Cork. Two years on the trot and they never disappoint. Great food, great service and atmosphere, special mention to Antionette O'Leary and...

Kent J.

NO STARS HERE!

ABSOLUTELY DISGRACEFUL!Went to the clayton hotel Manchester City centre today for Afternoon with my wife, The service was very underwhelming.My wife's a vegetarian but l'm not, the "food" came but all...

CR45

We stayed at Clayton hotel Manchester…

We stayed at Clayton hotel Manchester airport for a night .highly recommend it rooms are lovely with bath and tv and hot drinks avaiable in room. Restaurant is good but a bit pricey

AguusMz77

Perfect and quite hotel in centre

I stayed in Bristol. Quiet and spacious hotel, just a few minutes walk from the centre.The rooms are comfortable and the bathroom is equipped with everything you need. Ideal hotel for work or tourism....

Grayson C.

If you want hot breakfast, good coffee and great bars service, don't stay here

Clayton Hotel , Lapps Quay, Cork. On a positive note, the room was very nice. Clean , comfortable and the bathroom was lovely. We were on the 6th floor, so it was also very quiet. However, there were...

MM34

A Perfect Farewell Dinner

We enjoyed our final dinner of the holiday here and were thoroughly impressed with every aspect of the hotel. It was wonderful that we could bring our small dog along, making the experience feel even...

TC

An outstanding hotel experience

My wife and I celebrated our Ruby Wedding Anniversary at this hotel and were incredibly well taken care of. Our spacious room was very comfortable, and the staff ensured everything was perfect. The re...

Elton S.

A welcoming hotel for us and our pet

This hotel graciously welcomed us and our dog, making us feel right at home. It’s a fantastic choice for pet owners and worth every penny spent!

Albina M.

An unforgettable holiday break!

I spent three nights at this hotel in a cozy single room that was clean and well-maintained. The staff went above and beyond to make my stay memorable, offering excellent food and wonderful facilities...

iZeriq87

Underwhelming visit

We visited expecting a great experience, having enjoyed meals here when it was a 3-star hotel. The table layout was nice, but the cutlery was subpar for a 4-star establishment. The waitress was overly...

LW

Frustrating service experience

The service in the bar area was very disappointing. Only one person was taking orders and making drinks, while another seemed to be just busying themselves. After waiting 30 minutes for two coffees, I...

Miguel Molina

Queja continua sobre discriminación

Actualmente tengo una queja no resuelta contra un proveedor de servicios por su comportamiento discriminatorio hacia mí durante mi estancia. Aunque algunos usan scooters de movilidad solo por convenie...

Elxetair37

Great old school charm ideally located for all my needs

Free shuttle, great breakfast and well appointed rooms makes the Melia Barajas a perfect place for me to stay during my time in Madrid.

CH12

Excellent

Hotel and surroundings where over and above what I expected. Would most definitely return.

EW34

Quick, Efficient, very Professional.

As a regular Melia client I would normally leave all travel bookings to an agent , however this experience was very pleasant.

Shepherd Sanders

Gran Melia Villa Agrippina - relax in style in Rome

Fantastic location on a hillside overlooking the Tiber - great views of the city, and great location... within walking distance of the Piazza San Pietro and Castel Sant'Angelo. The quaint Trasvere qu...

lethibault131254

First class service every time.

From checking in to checking out on or last day the service was first class. All staff friendly and attentive, and nothing too much trouble. Could not recommend Melia hotels highly enough.

Marta Mollinedo Hernandez

Just stayed at this eco hostel in Granada and honestly… 5 stars all the way ⭐⭐⭐⭐⭐ Amazing atmospher

Just stayed at this eco hostel in Granada and honestly… 5 stars all the way ⭐⭐⭐⭐⭐ Amazing atmosphere, super friendly people (staff and guests!), and loads of fun activities going on all the time...

Alan Chavez

Loved staying here, honestly. Traveling alone as a girl, I never once felt unsafe—the staff are kind

Loved staying here, honestly. Traveling alone as a girl, I never once felt unsafe—the staff are kind and respectful, security is on point, and the whole place has a relaxed, easygoing feel. Everything...

Ruth Foster

A Gratitude for Years of Support

For many years, I engaged with the service as a small business owner of a bed without breakfast. They were exceptional—always supportive and friendly. I want to express my gratitude publicly. After a...

Moses Powell

Disappointing Experience with Pricing

During our holiday in Christchurch, New Zealand, we utilized a booking platform to find a more affordable option compared to local motels. We discovered a reasonable rate for a basic two-person room w...

Jean

Great Experience at the Hostel

I had a wonderful stay at the hostel; the garden offers a lovely ambiance that's perfect for working. The area is pleasant, peaceful, and secure, with easy access to various spots around the city. The...

TheAngelgame

An amazing experience at this lovely place!

My experience at this lovely place was truly fantastic. The location is ideal — just a short walk to the beach, shops, cafes, and all the essentials. The staff are incredibly friendly, always cheerful...

Nick

There is a subsidiary of Motel 6 called "Studio 6." They have one of the worst online portals. It's

There is a subsidiary of Motel 6 called "Studio 6." They have one of the worst online portals. It's through booking dot com. When you try to seek help over refunds, the Studio 6 people refer you to...

C

Chattanooga, Tennessee Motel 6. Two locations visited in February of 2026. Locations: (1) Chattano

Chattanooga, Tennessee Motel 6. Two locations visited in February of 2026. Locations: (1) Chattanooga Downtown Location, (2) Lee Highway Location. Overall experience: 1 out of 10. Cleanliness: 0...

joelza_1

Disappointing Stay at Budget Hotel

I want to share my experience at a budget hotel. I was assigned to a room that should not have been rented due to a strong burning odor from the heater. The manager was professional and approved a ref...

Ambrose Foster

Great

Nice place to stay on a budget

Janey Turner

Great Experience at Motel 6

I had a wonderful stay at this location. It was very clean, and I didn't encounter any loud noises. I slept well and would definitely return. It's a very comfortable option for anyone.

Salvador Largeteey

Cockroaches gun shots

I heard shooting outside then I left when I came back the hotel was broken in alberqueque

Abe Butler

Sincere appreciation for the guest house

Once again, I extend my heartfelt thanks to the guest house; it will always hold a special place in my heart. It's crucial for others to know that staying here feels just like home. Wishing all the be...

Rowland Howard

The Gatwick Turret was an excellent…

The Gatwick Turret was an excellent place to stay, the host was very good and helpful, the situation close to both town and the airport were ideal, I would stay there again.

Aubrey Brooks

Highly recommended

Spotlessly clean, comfortable, parking price is very good compared to others. Staff go out of their way to help you. I have very weak legs and they rearranged things so that I could have a ground floo...

Crystal Sanders

Very friendly ran guest house

Very friendly ran guest house. Good comms all round

Patrice Harris

A great location

A small guest house within very easy reach of Gatwick Airport. A bus from directly outside the house takes about five minutes to reach the south terminal.Comfortable room.Very friendly and helpful sta...

DR

Third time at Gatwick Turret

This third time we have stayed at the Gatwick Turret. On all occasions the staff were very friendly, helpful and welcoming. The rooms are comfortable and well equipped. It is excellent value for mone...

Kasey Harris

Frustrating Experience with Refund Process

I had €197.00 deducted from my account for a reservation I made, and they assured me a refund. I'm still waiting for it. It seems unlikely that I will ever receive my refund. I've sent at least ten em...

WF

Stay away from Booking.com

Stay away from Booking.com. I booked car hire at £975.00 through them. Not a single email no confirmation. Had to rebook through another company. Booking.com defrauded me and I am now having to fi...

Joanne

The property by booked no longer exists

I booked a holiday to Clacton on sea through booking.comWhen we arrived, there was no caravan.Just a concrete slab tried to contact and what a surprise.Nobody answered no phone number, so I massaged t...

Mr Miller

They cancelled my booking the day…

They cancelled my booking the day before because my card provider declined payment for some reason. Sent me a mail that I did not see. Would have expected someone to call me in this case. Now left wit...

Julieann Harland

Years ago I would have rated it a 5…

Years ago I would have rated it a 5 great rooms great prices but not anymore. Twice in the last three months I’ve had to stay in unacceptable properties one a flat in Poland where after I arrived and...

Deborah Fitzpatrick

Never use booking.com hire car…

Never use booking.com hire car collaboration with rental cars com. Read their very poor reviews. We screwed up and didn’t read them stupid of us . They want over £2000 deposit or charge another £400...

Marilyn Chase Clayton

It was SO EASY to book online! I was shown what rooms were available, how many were left, and the p

It was SO EASY to book online! I was shown what rooms were available, how many were left, and the prices. I booked quickly and still have the ability to cancel up to 14 days before my arrival date. I...

Karim Esmail

I was unable to modify my existing reservation. Ability yo cancel and or edit the guest but could no

I was unable to modify my existing reservation. Ability yo cancel and or edit the guest but could not remove one day from my booking.

lynda james

I found it difficult to book multiple rooms. Ended up having to make 3 bookings. Was prevented form

I found it difficult to book multiple rooms. Ended up having to make 3 bookings. Was prevented form making all the bookings together, had to log in again and the price for same rooms and nights cost...

Karla Wright

While checking in, I asked for a room on the 2nd floor. I would be alone in the room and didnt feel

While checking in, I asked for a room on the 2nd floor. I would be alone in the room and didnt feel comfortable at 69 to be on the ground floor. The gentleman was helping me when Summer (the manager)s...

Mikey Gallery

I thought I was going to the Elandra hotel site which was offering a stay for 3 nights pay for 2 spe

I thought I was going to the Elandra hotel site which was offering a stay for 3 nights pay for 2 special and unfortunately and confusingly ended up on your site which charged me for the whole 3 night...

MW29

Room amenities are hard to comprehend.

It's quite challenging to grasp the room amenities. On my mobile device, it doesn't clarify occupancy, nor does it specify which sofa beds are pull-out, even though all images depict similar-looking s...

TheWiner10

Ideal location, just a short walk from the train station.

Ideal location, just a short walk from the train station. Everything is conveniently within walking distance: the local museum, the royal palace, the main square, and the central plaza. We stayed in t...

Poppy Clark

Bolgona 16-18May 2024

Stayed at the Nettuno 29 rooms Excellent value for money. Rooms clean and spacious option to use kitchen if wanted, added bonus is breakfast next door at Alices cafe 😁 . 5 minutes on bus 21 from the...

Marsha

An Excellent Site for Finding Places to Stay In Italy

We were very pleased with Bed and Breakfast Italy when looking for a nice, convenient, and reasonably priced place to stay while visiting Rome. The site proved to to be a great resource as we found...

Mira Delgado

The host was vey helpful ank kind. Very clean. Close to Vatican.

Era Una b&b ottima.

SA

A great room which looked better than…

A great room which looked better than the internet pictures. The room was clean and had most the amenities you need for your stay. Bed was very comfortable and the bathroom was very spacious. There...

Louis Long

Great way to find a beautiful and…

Great way to find a beautiful and convenient room for a decent price. Highly recommended!

Hari a

I even don't want to give even a single star as we don't have 0 stars. I want use all bad words to d

I even don't want to give even a single star as we don't have 0 stars. I want use all bad words to describe Goibibo and makemytrip as makemytrip controls goibibo. i came to know this later when i book...

SUVAJIT BISWAS

I bought flight ticket from Goibibo on 22/12/2025 for kolkata to Portblair round trip (journey 15/01

I bought flight ticket from Goibibo on 22/12/2025 for kolkata to Portblair round trip (journey 15/01/26 kolkata to Portblair and 21/01/26 Portblair to Kolkata) ,my 21/01/26 journey was cancelled by Sp...

Lincoln Anderson

Extremely Disappointed with My Booking Experience

I reserved 4 hotel rooms for 8 adults and 7 children, including extra beds, for a stay planned on December 25, confirmed a month in advance. Upon arrival at the hotel, we found there were no extra bed...

Charley Taylor

Extremely Disappointed with the Booking Experience

I reserved 3 rooms for 3 nights for 8 adults and 2 children, including breakfast. However, during check-in, I was informed that I had only paid for 9 guests and had to cover the cost for an additional...

Simon

Extremely disappointing booking experience.

This has been the most frustrating booking experience I've ever had. After my flight was canceled, I requested a refund but received no follow-up or information regarding it. Additionally, my attempts...

Isaac Howard

Extremely disappointing customer service experience.

Extremely disappointing customer service experience. They disconnected the call without addressing my issue. I was waiting for my refund and had no way to reach the support team. Eventually, I had to...

June Bilsby

Stayed in the Thistle hotel Tower Bridge. Rooms are tired looking and in need of updating, including

Stayed in the Thistle hotel Tower Bridge. Rooms are tired looking and in need of updating, including the bathroom area. Furniture shabby. Room not as shown in the advertising pictures. Booked a Standa...

SnowZ_FR21

Consistent Comfort and Great Service

I have stayed at a hotel in Luton weekly for 12 weeks, and I've found the staff to be very helpful and courteous. In terms of value for money, I consider the following points: 1. The rooms are clean....

tehdrex61

Very inflexible hotel policy and not…

Very inflexible hotel policy and not customer friendly. I will not be booking with them ever again.

Gail C.

Reservation staff refuses to acknowledge reservation

I'm a travel agent who booked Thistle Marble Arch through 3rd party booking site. Hotel reservations refuses to confirm the reservation to my client. All they want is a simple acknowledgement. Res sta...

Erika

Thistle Heathrow T5 lack of communication

Thistle Heathrow T5Used before. This time horrendous service The reception staff checked us in with no information on where the room was, or the restaurant location. Luckily we knew where to go as kno...

Tamara Clark

Rude staffs

Rude staffs My air conditioner wasn’t working so I called the receptionist and they said it was working then 15min later it still wasn’t working then I called the receptionist again then they said it...

Mel C.

A Wonderful Stay at a Charming Hotel

I recently had a delightful experience at a hotel in Cancun. The property is pleasantly sized, allowing for a friendly atmosphere where you can connect with fellow guests and the staff. There are thre...

teptrisc31394

Decided to take a short trip to Milan…

Decided to take a short trip to Milan and absolutely adored this place - extremely helpful and friendly staff - amazing decor and artwork throughout - great lobby with cocktails and snacks and residen...

Conrad B.

Thoroughly enjoyed staying at this hotel.

Have just been for three nights at NYX Holborn London, and loved the place ! Newly refurnbished, a lovely smart hotel . The room and furnishings really luxurious and comfortable ,- clearly a lot of...

Alison Butler

TRICKED

Immediately after checking in all websites this afternoon went to £189 per night for Superior Double Room. I persistently tried all last night and this morning until just before check in ALL WEBSITES...

Dan B.

Don’t have the rib eye

Had a 32oz rib eye steak on the restaurant and could only eat 10% of it! Full of day and gristle! Staff didn’t care and their attitude was very poor

KingRex120721

No extra charge for rescheduling

Due to certain circumstances, I could not fly to Milan on time and the hotel agreed to reschedule the visit to any dates until the end of the year with an extra charge (depending on seasonality). As a...

Ray John

This is a SCAM!!! Customer service is rude and unhelpful. I have not seen anything like this before.

This is a SCAM!!! Customer service is rude and unhelpful. I have not seen anything like this before. Do not spend your money with BREK they will NOT give you your money back. They are scammers and you...

Medea Foster

Do NOT BOOK WITH THIS COMPANY

Do NOT BOOK WITH THIS COMPANY. They are scammers. They refused to refund me the money for a hotel I never even stayed at! I’m in the process of reporting them to BBB

Kasey Walker

Refund promise still waiting

The reservation was done through Unfortunately, one of my family members got sick before checking in to the hotel and needed to go to the emergency room and was not able to stay at the hotel as they p...

Patrick Devitt

Paid for room

Paid for room, reservation never went through. Still no refund...

David Herrera

They sent me to the worst hotel on the…

They sent me to the worst hotel on the planet. Full of crack heads, roaches and a promise of breakfast with the front door to the office being locked and no way to get any breakfast. The location stea...

Vanessa Castañeda

If I can rate with no stars

If I can rate with no stars , I would... Scam,, i repeat SCAM!!! Do not use this website or company for any hotel room bookings... They never follow through on actually booking a room and you're stuck...

Kayla

Stunning Hotel

Out of this world hotel lucky enough to stay here for a week, amazing place. Great restaurants, shops and bars.

Stewart Hughes

Beautiful Hotel

Beautiful Hotel. Great service. Friendly staff and dealers. Always a pleasure to stay here!

Ethan S.

Our favourite hotel in Las vegas

Solomon Scott

Favorite hotel in vegas!

Stayed here for my recent trip to Vegas and I will be staying here again! It's truly a beautiful hotel and the staff is top notch.

Caden Butler

Disappointing Decline at Wynn Las Vegas

I recently stayed at Wynn Las Vegas, once an epitome of luxury on the Strip. Sadly, it seems the hotel is on a downhill slide, with troubling issues overshadowing its former elegance.The property stil...

Wallace Parker

Still the best hotel on the strip after…

Still the best hotel on the strip after all these years. I have stayed at the strat, Paris, new York. New York etc. Nothing beats the wynn.

MercuryNight

Am I a victim of a scam?

Am I a victim of a scam? I ordered a book as a Christmas gift on January 7th. The website indicated that the cutoff for Christmas deliveries in the UK was December 15th. Now it's December 31st, 2025,...

LB53

The new setup is awful

The new setup is awful. Lonely planet books used to be my travel bible but the copy I got most recently (Vietnam 2023) is more or less worthless as a travel guide. There are heaps of pictures, which i...

Faye C.

Last year I bought LP Tanzania and was…

Last year I bought LP Tanzania and was so surprised and disappointed over the lack of information, but I hoped this was a stand-alone poor guidebook.This year I bought LP Belize and a LP Guatemala, sa...

Jason Morgan

We bought the latest edition of Cancun, Cozumel & the Yucatan

We bought the latest edition of Cancun, Cozumel & the Yucatan, to replace our 2013 edition. It was a good thing we kept our old edition for reference, as the latest is a shell of its former self. The...

Bianca Rogers

What a waste of money!

I have just perused my newly purchased LP Cuba & Jamaica guides. What a complete waste of time, effort and money! Gone are the practical suggestions of places to base yourself for exploring, eateries,...

TH90

I wish I had read the reviews earlier

I wish I had read the reviews earlier. I didn’t think I would have an issue with a company like Lonely Planet. Last Christmas posting date was Friday. I ordered first thing Saturday taking a chance th...

Doriss Alaine Tirona

I’ve booked through dayuse a couple of times now. Both times the booking was seamless and they have

I’ve booked through dayuse a couple of times now. Both times the booking was seamless and they have the best pricing among all other websites I’ve checked. Their site was very user-friendly and easy t...

Gery

Great experience

Booking was straight forward and very used friendly website.

mark channon

Day use Hotel in Hong Kong

Great hotel, great staff ideal place to stay before flying home because of late flight. Shopping centre surrounds the hotel so got some last minute shopping in. The airport was 15 minutes away by car....

MARCUS BROOM

The idea of Dayuse is excellent BUT

The idea of Dayuse is excellent and so is the website, the problem I've experienced both times I've booked in different hotels is the receptionists were either rude & unhelpful and was kept waiting fo...

Dalsukhrai Kanji Pattni

Easy to book

Neil Harding

Easy to use.

Gaye Holman

I stayed at the Z HOTEL STRAND for the 8th time on 26th February 2026… The reason I go back is not o

I stayed at the Z HOTEL STRAND for the 8th time on 26th February 2026… The reason I go back is not only because the location is perfect & the hotel is lovely..it’s the wonderful staff! Nothing is...

SJ

Stayed at Z Gloucester Place in London.

Stayed at Z Gloucester Place in London.Warm welcome and only £79 on a Saturday night. We used the room service facility at 2am and it was delivered swiftly and food warm and good.Rooms are immaculate...

Wilber Harris

basement room 200 metes away from hotel !

I am massive fan of Z hotels but put in a basement 200 metres from the actual hotel !!The noise from the main road and pedestrians was unbearable but too make matters worse the floorboards in room abo...

Chandos Brown

I had a great experience the staff were…

I had a great experience the staff were very nice

Percy Baker

Z Hotel Glasgow is awesome!

Z Hotel, Glasgow - my friends and I stayed on 1st February for my birthday celebration. This was rescheduled due to storms the previous week causing all public transport to be off. Staff there are...

Digby Howard

Superb location

Superb location, cost and brilliant staff.Don’t like…glass wall to bathrooms.Not right being able to see a person sat on the loo.

LS

Concerns Regarding Lost Item and Staff Response

I've been trying to reach the management since Sunday about a form I need to fill out. I've spoken with the staff multiple times since checkout on Saturday at 10 AM. There was a notice in the room abo...

xtaazz5999

Leonardo Oxford

Beautiful hotel and facilities I was working for two weeks in Oxford all the way from Scotland and it was the most comfortable home away from home. The staff provide an exceptional service a massive t...

Kathryn

Great stay in Cheltenham

In Cheltenham for three nights for work and I really enjoyed my stay. It did indeed feel like home, as the review on the Oxford hotel mentions. Excellent service and very comfortable rooms. Even had a...

Terence Smith

Love staying at Leonardo hotels!

Love staying at their hotels. Their one behind Brighton Station is a hidden treasure, lovely staff, and in week before Xmas I secured two nites for £47 per night for a luxurious pre-Xmas break!

Dickon C.

LEONARDO HOTEL

LEONARDO HOTEL - FORMER JURYS INN. Hotel reception and staff great on arrival. Simple and speedy check in. Rooms fairly modern and nice for a simple stay.Myself and my partner both woke up with eye in...

jojoclodo

Used to be Jury’s Inn

Since taking over Jury’s Inn the EMA hotel has been updated and the rooms are smart, clean and modern. The food is expensive for its location when the average quality is taken into account. Paid the p...

Helen Atkinson

The room was small, but lovely. Loved the huge rain shower, and breakfast was nice. However, they do

The room was small, but lovely. Loved the huge rain shower, and breakfast was nice. However, they don't allow you to connect to HDMI so I couldn't connect my firestick as there is nothing for kids to...

JuPixGaminG

An Annual Retreat That Delivers

Each year, my partner and I enjoy a stay at a charming hotel in a beautiful park. The front of house manager and staff consistently provide excellent service, going the extra mile to make our stay unf...

JHudnall

Great restaurant, terrible night’s sleepThe hotel itself was nice and the…

The hotel itself was nice and the restaurant was phenomenal — truly excellent food and service. However, our experience was completely ruined by the location of our room. We were placed on the front s...

Ersan Bajram

Everything was poor and bad

Fran Contreras

A complete fraud: this “Hilton” doesn’t deserve even one star

Nuestra experiencia en el Hilton Rotterdam ha sido un auténtico despropósito y una estafa emocional y económica para cualquier familia que confíe en la marca Hilton y en su supuesta categoría de 5 est...

Consumer

Hilton Hotel at Islington Angel…

We had booked the Hilton Hotel at Angel Islington for 3 nights.We were allocated our room which we discovered on our 1st morning had a broken window lock that could not be closed. This was not obvious...

Casey Wright

Disappointing Experience at the Spa

A friend and I visited the spa today but left after just thirty minutes due to the inadequate facilities. Upon arrival, there were no robes available. The lockers were malfunctioning, and the receptio...

Tyson Smith

Ideal wedding venue

As wedding photographers, we’ve had the joy of capturing many moments at this hotel. The serene woodland and tranquil lake offer a beautiful backdrop for weddings, making it an excellent choice for me...

AT

Mixed feelings about the stay

Despite my ratings, I enjoyed my stay primarily due to the company I was with. However, I must mention that the place felt rundown and in urgent need of maintenance. The lodge we stayed in was not cle...

Jim Harris

Unkempt spa experience

I booked a treatment at the hotel spa, but the changing room was in a deplorable state—filthy, with a moldy shower curtain and peeling paint. The bins were overflowing. I would have left if I hadn't a...

Destiny Kelly

Would return - Yes

I had two business trips in November, and I noticed improvements being made. While the place is a bit worn, it still has its charm. There are various room sizes available, from compact hotel rooms to...

Lexi Cooper

Wonderful Sunday lunch

I visited for Sunday lunch and was very pleased with the food! The young lady in charge of our table was exceptional—so pleasant and helpful, which significantly enhanced our experience. It's this lev...

Cristl Meaker

Jewel Gomez was a fabulous help to us when it came time to sort through all the bookings we needed f

Jewel Gomez was a fabulous help to us when it came time to sort through all the bookings we needed for our ski-trip. He was fast getting back to us and handled our requests with care and expertise. I...

TC91

Excellent Support for My Booking Inquiry

I reached out about the Vale and received a call from a representative who not only grasped my needs but also promptly followed up with an email containing all the necessary details for our reservatio...

Katrina R.

Fantastic Stay at a Beautiful Villa

We reserved a one-bedroom villa at a charming location in Bali, and our experience was delightful. The villa was impeccably clean and well-kept, equipped with a full set of kitchen utensils and a refr...

Marigold Wilson

Fantastic experience with outstanding support!

Our experience has been fantastic! We've made several last-minute changes, and the representative was extremely helpful. They took the time to guide me through the adjustments and resolved our issues...

Lexi Walker

Very good service even after Covid cancellation

We made a booking at Niseko via TLN and really loved their service. However, due to Covid, our trip was cancelled. The TLN team continuously communicated with us on the status of our Covid credit whic...

Dani Foster

We used TLN twice for big group…

We used TLN twice for big group travels. They are very responsive, accommodative and responsible. Their prices for accommodation are very competitive too if we book early. A wonderful experience partn...

marleen hermus

We spent a wonderful week in December at Swissôtel Sharm El Sheikh and truly loved our stay. The res

We spent a wonderful week in December at Swissôtel Sharm El Sheikh and truly loved our stay. The resort is beautiful, with stunning swimming pools, a fun aqua park, and a lovely private beach. The bea...

Wanda Johnson

Felt at home

The staff at Swissôtel Resort in Phuket was extremely nice, always smiling and greeting us when we arrived at or left the restaurent area. The breakfast buffet was like nothing I've ever tried, and we...

Rain Howard

Good customer service

I always love brands and companies that are willing to acknowledge when they've made a mistake and then do something to make it right. After a less than great customer service experience with someone...

Irma Price

Swissotel Patong Manager

Swissotel Patong, PhuketThe hotel, staff and food are top notch. However. my wife and I were in the gym when the apparent hotel manager walked in. She rudely asked me if I were her (my wife) trainer.....

Dave Barnes

I Had stayed in Singapore

I Had stayed in Singapore . Superb location . Once I could see the Ferrari drive from my room balcony . It is just above city hall MRT and the mall . Nearby China town too . Had great stay always.

MT77

Fabulous holiday wonderful hotel outstanding staff.

Spent 2 weeks at this wonderful hotel in Hurghada leaving 16th February. Have no complaints at all. Staff, food, accomodation excellent. There is a spa, beauty salon with hairdressing on site. A lot o...

Jay Esse

The term "Hotel" shouldn't be attached to the Ibis. Ibis Hotel in Newcastle is more of a 2 star Mote

The term "Hotel" shouldn't be attached to the Ibis. Ibis Hotel in Newcastle is more of a 2 star Motel. Although cheaper than it's competitors, the quality & services are those of a backpackers in...

Kris Hall

Ibis Rouen France

I booked an ibis hotel in France. On arrival we were asked to pay which we did, then went to the room. We booked a double bed and sofa bed for our 5 year old son. We were given a cot. They knew the si...

Natasha

Terrible

I went to Ibis budget in Birmingham and it was the worst hotel i have ever been to. I had to block my door as it didnt lock, the loo which was in a cupboard smelt like pee, the sink was in the bedroom...

MS KATHLEEN GRIFFIN

Great value for money

Stayed in the Ibis hotel in Heilbronn, Germany.The staff were extremely helpful and friendly.The room has very comfortable beds and good shower facilitiesThey serve the best cup of Latte I have ever h...

Lodewijk

They need to improve a lot

I made a reservation, by email, hat the Luxembourg airport hotel. Which went lost. So they put me and my mom (recovering) in the same bed. The food was way overpriced. Only positive thing is the walk...

Kanchan Maisuria

Rubbish breakfast at Ibis Hotel

Booked to stay at the Ibis Hotel in Barcelona for 3 days with 2 nights with breakfast. Can say the room was pretty basic with a clean bathroom. The room came with an extension for USB port which did...

Wade

The most disappointing airport lounge I've encountered.

This is undoubtedly the most disappointing airport lounge I've encountered. It was unclean, the food was questionable, and the service was unimpressive. The lounge was overcrowded, with many sections...

Lucas

Rubbish doorman.

Rubbish doorman.Rude.08.30 24 aug.Kept saying HSBC card was unacceptable though it was valid a month prior.As this was a new card it needed to be fed in as opposed to contact or swipe.The rude guy wou...

Tanner Walker

Dissatisfied

I rarely give feedback however I have come off a business class flight from Delhi and had the unfortunate experience of being greeted by your front desk at terminal 2 plaza premium lounge 3rd Septembe...

MrCreepaie42

Awful lounge at Vancouver…

Booked this lounge at Vancouver airport. It was appalling. Basically a cordoned off area in airport. 3 choices of hot food - which tasted awful. Paper plates, wooden cutlery, one choice of red or whi...

Patty

A horrible experience from dirty…

A horrible experience from dirty toilets to dirty tables buffet absolute insult to customers terrible service no plates food and absolute joke your staff need training it all goes to extremely bad man...

Nevaeh Turner

Fantastic lounge with great facilities

Fantastic lounge with great facilities. Lounge was really clean and tidy than previous visit. The supervisor was really helpful, I think her name is Neesha, helped us to order kids food. Toilets were...