Dhanu Manesh

The worst airline honestly. Nobody picks up the customer service number nor do they reply to any mai

The worst airline honestly. Nobody picks up the customer service number nor do they reply to any mails. Irresponsible to the fullest. Booked a flight, got the mail it's confirmed, when I went to the a...

DarkHypnoZ_

Frustration with Flight Delay

I am writing to convey my deep frustration and disappointment regarding the management of Flight IX136 from Sharjah on 13 December 2025. The flight was scheduled to depart at 21:35, but it did not lea...

Billy Howard

Very bad baggage policy with…

Very bad baggage policy with international flights. I will stop travelling with this company for poor understanding customer service and need to buy baggage again online for 30 kgs.... It's waste of t...

Jonas Carter

Air India Express for Misleading Baggage Fees

I purchased an airline ticket from Air India Express on September 4th. During booking, I added 10 kg of luggage for 360 INR. Later, I needed 15 kg more and paid 3600 INR. However, I was informed that...

Mayola C.

This is a fraudulent company

This is a fraudulent company. I am a US-based businessman, and I got their highest (business class??) ticket for a domestic flight in India, with its substantial price tag, about 3 months before the a...

Armand Wilson

Unacceptable Customer Service and False Excuses for Flight Delays

I am utterly disappointed with Air India Express regarding the 32-hour delay of my wife and 3-year-old child’s flight from Gatwick to Cochin. Initially, the delay was communicated as a result of techn...

Michael Heyn

Predatory baggage fees at HRG - Stay away Condor is running a "weight trap" at Hurghada. Unlike mos

Predatory baggage fees at HRG - Stay away Condor is running a "weight trap" at Hurghada. Unlike most airlines, they weigh your personal backpack at the gate and enforce an 8kg total limit for both ca...

CU

Traveling with a newborn should not turn into a battle - but with Condor, it did. We booked our fli

Traveling with a newborn should not turn into a battle - but with Condor, it did. We booked our flight via a travel agency and needed to add our infant to the reservation. Condor first told us it was...

RR21

Disappointing Experience with Guaranteed Ticket

My daughter works for an airline and can buy standby tickets for family members. To ensure our travel, she opted for a guaranteed ticket, which cost significantly more than a typical staff ticket. We...

Margo Price

Unpleasant interaction with customer service

I attempted to contact the customer service department today.

Sean Barnes

Bad experience on Condor!

I was flying to Panama from Frankfurt, and I didn't notice that there is was a layover at Santa Domingo at Republic Dominican. That was my first time flying using Condor. In the ticket or boarding pas...

Dickon Walker

No customer service

Their customer service both via email and on the phone is terrible. We tried to book the extras for our flight, which should have been included in the original reservation as I selected them when doi...

Maud Butler

A flawless experience from quotes to travel arrangements

The entire process was incredibly smooth, from receiving quotes to finalizing the booking and organizing catering and ground transportation. Everything went seamlessly. The flights were outstanding an...

Ernest Reed

It was very easy from the start

It was very easy from the start! The pilots were amazing, the plane was clean, and the entire team did a wonderful job.

Eric N.

The pilots on both legs of the flight!

Edwin

The flight was flawless

The flight was flawless, the experience unlike any flight we ever took. Thank you

Gulliver Powell

Great communication and everything…

Great communication and everything worked out perfectly for our private charter.

LH63

Everything was smooth and on time

Everything was smooth and on time. Easy communication

Pop Tavaria

I had a very poor experience with Swissport at Toronto Pearson Airport (YYZ) while handling baggage

I had a very poor experience with Swissport at Toronto Pearson Airport (YYZ) while handling baggage services for a Royal Air Maroc flight. After arriving from Casablanca, my checked baggage did not a...

Susan A.

Successful Retrieval of Lost Items

I successfully retrieved my phone and wallet that I misplaced at the airport. I reported the loss on a Sunday, and by Monday morning, I received an email indicating my items had been found and instruc...

jeremyalex42

Absolutely useless

Absolutely useless. Had to wait 2 hours and call about 10 times each time getting told that someone is coming. The woman on the phone was totally rude and should not be a customer service advisor

Bertha Bell

Terrible Mess

Poor staff to staff, management and supervisor communication skills. Poor management, supervisor, management people skills with no training, no central HR support for staff, outdated hot uniforms for...

Courtney Lewis

Absolutely useless

Absolutely useless. Why is it that at every other airport you can usually manage to get off a plane and collect your luggage quite quickly, but landing at Birmingham you have to sit on the plane waiti...

Brad Rogers

Service at ADL was above and beyond…

Service at ADL was above and beyond excellent. Thank you Marcell.

DC

Great Service.

Great Service.Happy with Service...

Darwin Wright

Ankit/Adam is one of the best travel…

Ankit/Adam is one of the best travel agent to book flight tickets at the lowest price. He has a lot of patience and spends hours to get you the best flight connections available. I have purchased tick...

Hilda Cooper

HODOTRAVEL is exceptionally good

HODOTRAVEL is exceptionally good . John went beyond to get us tickets in the dates we needed . They are very accommodating and willing to help make our travel easier . Wonderful experience and highly...

NoTurningBack61

Great Service

Excellent service and prompt response. Appreciate all the support by team especially John. I would like to continue booking with this travel agency.

Don Powell

Exceptional service

Adam and John are exceptional travel agents—efficient, patient, and always securing the best deals. Highly recommend their professional and reliable service!

GS

Excellent experience

I had a very good experience working with Adam as my travel agent. He was extremely professional and diligent to ensure all my travel needs were met. He went through multiple iterations of itineraries...

Dominic Scott

Extremely disappointing experience with this airline.

I had an incredibly frustrating experience traveling from one city to another. The staff were exceptionally rude and lacked basic customer service skills. They charged me an outrageous amount for just...

Abby Sanders

Frustrating Experience with Online Ticket Booking

On December 24, I attempted to book a round-trip ticket online with an airline. Despite my credit card being charged, I have yet to receive the flight tickets. The problem seems to stem from the airli...

TigerBlackBelt

Flight canceled without notice, no refund

On 29/03/2023, we booked a flight from Bengaluru to Mopa. When we arrived at the airport on 23/06/2023, we were informed that the flight was canceled. We received no warning or notification. We were t...

Simone Brown

Avoid this airline!

This airline is highly unreliable. Flights are frequently canceled, and the service is poor.

Waverly Price

They misplaced 34 bottles of Zam Zam

They left 34 bottles of Zam Zam at the airport in Jeddah, causing a two-hour inconvenience for passengers at Ahmedabad airport as they dealt with forms for the missing cargo. I will never fly with thi...

Greg Wright

Wonderful experience from Goa to Ahmedabad

This was my first flight with a certain airline. The staff were polite, the attendants were helpful, and the plane was in excellent condition and very clean. The food was enjoyable as well. Boarding w...

Irene

Helpful agent

The agent Kevin was knowledgeable, efficient, and friendly.

Alexandra Cooper

Ticket purchase

Mr Aaron Scott was very accommodating and answered all my concerns. For this i will recommend your company to my family and friends. Thank you very much for such a nice service! Happy Holidays to you...

CM

Patient reservation desk employee Aaron…

Patient reservation desk employee Aaron Scott

Cherry T.

Rose Smith helped us

Rose Smith patiently explained us all options to re-schedule our flight and gave us best option

Woodrow Scott

Max Wilson was extremely helpful

Max Wilson was extremely helpful. Had my issue sorted out in less than 10 minutes. He was fabulous. He was professional. Can’t say enough about him, he was incredibly helpful on a very trying situatio...

Brielle T.

Thank yu Noah Yu were Very helpfull& always checked back with me when yu said yu wud/ even on wknds.

Thank yu for all your follow ups- since I had Never used your service before- I was worried I was being scamded- until yh provided a number for me to call back& confirmed any changes. There are so man...

Marco

I cancel my flight under the conditions of half the ticket price as for medical reasons. Unfortunate

I cancel my flight under the conditions of half the ticket price as for medical reasons. Unfortunately I got back less then 1/4. This is unacceptable, I'll fly from now on with emirates airlines.

Daniel Raye

Customer service is atrocious, they make it intentionally difficult to make simple changes to your i

Customer service is atrocious, they make it intentionally difficult to make simple changes to your information (such as updating an email or phone number) or delete an account. They made me jump throu...

Gordon Colby

Flew YYZ to HKG return in Business Class Service was just about non-existent Food was just about ine

Flew YYZ to HKG return in Business Class Service was just about non-existent Food was just about inedible Crew were okay but could not speak much English so it was very difficult to ask for anything....

JD JD

Should I thank you for doing nothing? I think it would be optional if want to go elsewhere but not t

Should I thank you for doing nothing? I think it would be optional if want to go elsewhere but not take a trip with the airways that lacks of flexibility, accuracy even procrastinating to send a syste...

Commander Ebing

Flight from Hkng to Toronto today. I've asked for bottled water three times from three stewardess

Flight from Hkng to Toronto today. I've asked for bottled water three times from three stewardess in a span of 2 hours. All said they would look and come back to confirm. Crickets! (nobody came...

Mehakdeep Kaur

I have never seen airline like this , I mean the most shittiest airline ever . I had emergency and t

I have never seen airline like this , I mean the most shittiest airline ever . I had emergency and they gave me lot of trouble just to change the name on the flight. I will never come back ever I hate...

Leilany Sanz

My flight got cancelled because it was overbooked and rescheduled for 24h later. They told me this w

My flight got cancelled because it was overbooked and rescheduled for 24h later. They told me this when I was at the airport waiting for 1h at 02:00 in the morning. They promised a voucher but I never...

Diego Damian AKA DJ Daddy D'

On February 13th, I faced an unacceptable situation at the Florianópolis International Airport (FLN)

On February 13th, I faced an unacceptable situation at the Florianópolis International Airport (FLN) with JetSMART (Flight JA3823). Despite arriving 3.5 hours before departure, the front desk agents w...

Read This

I rarely leave negative reviews, but this experience deserves to be documented clearly so other trav

I rarely leave negative reviews, but this experience deserves to be documented clearly so other travelers can make informed decisions. JetSMART’s official website was non-functional for basic tasks....

Killworld

Retraso de 4 horas vuelo local

WC

Thieves. Mafia. Avoid!

Worst. Thieves. Mafia. Avoid!I booked for 41 people with jet smart and they didn’t want to issue the tickets because out of the ~5k$ I paid them, they were missing some 20$ because of their bank fees....

Kelsey Foster

Utterly awful airline

Utterly awful airline. Charged us for checked luggage when we had already paid for it online. We had shown customer service an itemised breakdown of the charges we had paid which used the complex phra...

Amal Dyour

I am writing to formally raise a complaint regarding my recent experience on Flight Z0791, where I w

I am writing to formally raise a complaint regarding my recent experience on Flight Z0791, where I was seated in Business Class (Seat 2J). Unfortunately, the level of service I received fell far below...

Δημοσθένης Ραμανδάνης

My flights were arbitrarily changed three times to different dates, without any valid explanation or

My flights were arbitrarily changed three times to different dates, without any valid explanation or prior consultation. Repeated attempts to communicate were ignored, leaving me without support while...

Gennady Sturnus

I did not mention in my previous review flight service experience. During the flight I asked the fl

I did not mention in my previous review flight service experience. During the flight I asked the flight attendant to get me some water to take my medications. I was told to buy the bottle of water (...

JCV

We booked a Norse Atlantic Airways flight from JFK (New York) to London Gatwick. Unfortunately, the

We booked a Norse Atlantic Airways flight from JFK (New York) to London Gatwick. Unfortunately, the airline cancelled our flight just 4 hours before departure — with no meaningful explanation. This su...

Gennady Sturnus

I was flying Norse Atlantic first time and last time, never ever. The worst - my return flight from

I was flying Norse Atlantic first time and last time, never ever. The worst - my return flight from London home to JFK was canceled by Norse Atlantic. First, they never offered me any other flight...

Jazlynn Vasquez

I had one of the worst airline experiences of my life flying with Norse Atlantic Airways from Gatwic

I had one of the worst airline experiences of my life flying with Norse Atlantic Airways from Gatwick to Orlando. This was a 9hour international flight covering nearly 5,000 miles, and the level of se...

Sylvester Bell

Unacceptable delay on my flight

My flight from one location to another was... drumroll... 8 hours late. I woke up at 2:45 a.m. to reach the airport, only to wait until around 14:00. I selected this service for its direct route, but...

Andrés Vega

SO BADDDDDDDD

SO BADDDDDDDD, SUPER DELAY

Arthur Reed

Worst airline ever

Worst airline ever, change schedule without mail. Ruined my trip

VC70

Stinky Airline

I would not recommend flying with this Airline. Flight number changed shortly before flying and the staff was super fussy about the weight limit of just 15 kg (except of the standart 20kg and has now...

Orion S.

Not even 1 star worthy

Not even 1 star worthy. Delay until the next day, so more than 12 hours. It's a disgrace!

Christi Ross

13,5 hours delay - warning!

13,5 hours delay which ended in a cancellation. This is a warning and my personal experience. On July 20th 2025 we planned to fly from Yogyakarta to Lombok. The flight was originally leaving at 17:15...

Blanche

This service is utterly disappointing.

This service is utterly disappointing. My flight was cancelled, and it has now been 14 WEEKS with no refund and no genuine response. This is not just a delay — it reflects sheer negligence. They ignor...

AB84

Untrustworthy company

Untrustworthy company. They charge a surcharge even thought it says no surcharge on the booking page. Apparently it’s written in their terms and conditions there are ‘exceptions’. If you are tempted t...

Leonora Howard

100% SCAM DO NOT USE!!

100% SCAM DO NOT USE!!! Very hard to get your money back if you can at all. Do not sent them any copies of anything which they will ask for as no airline needs this information. Again SCAM!!!!

Gina A.

everyone is giving a bad review so I…

everyone is giving a bad review so I might as well join in the fun(besides I heard that the prices and customer service sucks anyways)

Hilda Hughes

It is good if you DO NOT change the travel dates. if not it is a nightmare.

Terrible, Horrible customer service.Please do not book with Price beat travels. Its my honest advice. I have checked the ratings before I booked with them and many told they charge more for change of...

MB68

Terrible Customer Service & Nightmare to get refund

Booked through skyscanner and they charged my credit card twice which was probably an honest mistake as we did it over the phone. However the process to get it refunded was a nightmare. After 3 weeks,...

ST TROPEZ

A small Balkan airline ,German owned serving greece to europe and the middle east.customer services

A small Balkan airline ,German owned serving greece to europe and the middle east.customer services is something unknown for this little company.until recently it operated a female only cabin crew wh...

Cecile

I am writing to formally express my profound dissatisfaction regarding an incident that occurred at

I am writing to formally express my profound dissatisfaction regarding an incident that occurred at the baggage drop counter during my recent flight with Aegean Airlines. Upon arriving at the baggage...

Dana Coroian

February 9, 2026 I bought a comfort flex ticket for the Stuttgart/Rhodes flight which has the optio

February 9, 2026 I bought a comfort flex ticket for the Stuttgart/Rhodes flight which has the option of having a personal item in the cabin that fits under the seat in front of me and a hand luggage...

Kleanthis Kokavesis

One of the best European airlines. Free snacks and drinks on board, free carry on luggage, free WiFi

One of the best European airlines. Free snacks and drinks on board, free carry on luggage, free WiFi on board and super modern fleet. Really, you can't go wrong with choosing Aegean. It is part if the...

Brianna Adams

Sharing a positive experience

I noticed many reviews highlight negative experiences, so I wanted to share my positive one. I was genuinely impressed with the service, and the staff was exceptional. Despite challenging weather cond...

Maria

Beware of well hidden charges

Their Business Class ticket is stated as refundable during the booking flow but they withhold the fact that cancellation can only be done by their call centre for a surcharge of EUR 23 per ticket. Of...

Syd Scott

Exceptional Service from Start to Finish

I've booked with this service twice now, and once again, the representative managed my reservation with great professionalism from beginning to end. They maintained communication and provided updates...

Tsuy94

Exceptional Service

First-class service. Door-to-door. Cannot fault them.

LB

Outstanding Service

First-class service - booking was really easy, and the car was impeccably clean and luxurious. Our driver arrived on time. Would definitely use again.

Richard Leadbeater

I booked Epic travels after they picked…

I booked Epic travels again after they picked us up from another trip a few weeks ago. Ali is super friendly and accommodating, very reasonably priced and reliable. Our latest trip to and from Liverpo...

flighteur83

Top-notch Airport Transfers

We have used this service for airport transfers, and it is the best one we have experienced! The booking process was very straightforward. I filled out the online form, they called back to confirm the...

Jaden A.

Great Experience at the Airport

The driver was excellent, dropping us off and picking us up from the airport. Great communication, clean vehicle, on time, offered refreshments, and even helped bring a car seat for our child. Highly...

yasmine ferd

Awful!! The only reason why I'm giving one star is because I can't give 0. I purchased plane tickets

Awful!! The only reason why I'm giving one star is because I can't give 0. I purchased plane tickets with them I sent them money and received a booking reference. 3 days later the booking is gone. Whe...

France Augé

I am very disappointed, they make money off our backs... and a very slow service. I had booked wit

I am very disappointed, they make money off our backs... and a very slow service. I had booked with them for our round-trip flights, they called me 2 minutes later to offer me, cabin and checked lug...

Gorden R.

Ren was a good service member

Ren was a good service member. However the website needs to be updated faster to reflect price changes. Additionally the email confirmation needs to come faster, so we can verify the seatings.

Mort Turner

I had the pleasure of working with…

I had the pleasure of working with Steven at Best Fare Deal while booking flights for my relatives from Montreal to Cancun. He made the entire process incredibly easy and stress-free. Steven quickly u...

Tweeblue

I had the pleasure of interacting with…

I had the pleasure of interacting with Ren, an exceptional agent who truly made my experience with Beat Fare Deal memorable. From the moment we connected, she radiated warmth, kindness, and patience....

Frederick Hughes

exelent service

exelent servicevery helpful

Alessandro Federico

Quick and responsive. After booking a flight online there was a problem with tariff view on Google F

Quick and responsive. After booking a flight online there was a problem with tariff view on Google Flight and a 6€ extra was due to be paid. They called me less than 1 min after clicking the issuing o...

HT76

Their services are the worst

Their services are the worst. I booked the flight and paid for it. But in a few minutes, they called me and told me there was an error in their system and if I wanted the ticket I needed to pay 25 eur...

SB92

Demands more money after booking

Booked a flight, then they later called and said I have to pay 200 Euros more or they'll cancel it.

Kitty Foster

Fast Customer Service

I had a cancellation of my ticket. They refunded very fast. i thank to the company and customer service team for their prompt reply and support.

Hannah

Helpful customer service

Competitive price at time of booking, and I just had a very helpful customer service interaction with Leo over Whatsapp. They helped me book a vegan meal and how to go about booking a seat next to my...

Carlos Costales

Easy to find and book flights at real…

Easy to find and book flights at real prices

Kam NK

I will never fly this airline again. We took a Air India non stop flight to Delhi on 19th February 2

I will never fly this airline again. We took a Air India non stop flight to Delhi on 19th February 2026 . Our seats could not recline for this 15 hrs flight to Delhi. Our TV monitor was broken and did...

R. Kumar

Extremely disappointing experience with Air India. I reached the gate during final call, yet staff d

Extremely disappointing experience with Air India. I reached the gate during final call, yet staff delayed me with unnecessary questions and offloaded my baggage right in front of me. No urgency, no e...

Arabians designa

I had a flight from Amsterdam to Bangkok bu delhi, first flight delayed missed the connection to Ban

I had a flight from Amsterdam to Bangkok bu delhi, first flight delayed missed the connection to Bangkok from delhi... Now im on vacation first they change The flight again and a week later again ter...

Sunjay Nayyar

I Sunjay Nayyar (9JPNN3) recently flew on Air India flight AI173 from New Delhi to San Francisco in

I Sunjay Nayyar (9JPNN3) recently flew on Air India flight AI173 from New Delhi to San Francisco in Business Class with my daughter and I am deeply disappointed. For a 17-hour long-haul flight, the co...

Abdul moin

Honestly, this was the worst flight I’ve ever taken . I came from Delhi to Toronto, and it was a tot

Honestly, this was the worst flight I’ve ever taken . I came from Delhi to Toronto, and it was a total nightmare. The plane looked super old, the screens didn’t work, the handrests were loose, and the...

Bali Dhah

✈️ Feedback for Air India – Flight AI117 on 19th March 2026. I would like to share my recent experi

✈️ Feedback for Air India – Flight AI117 on 19th March 2026. I would like to share my recent experience travelling with Air India on flight AI117 from Amritsar to the UK. While flight delays with Air...

Lucia D

Horrible service, I bought what I thought was a flight that included a small bag in the cabin (not e

Horrible service, I bought what I thought was a flight that included a small bag in the cabin (not even the carry-on, the personal object). Their fees are completely misleading. Two days before my fli...

Panagiotis Kokorogiannis

Everything was as expected. Only the cabin space between raws is really limited making the travel ex

Everything was as expected. Only the cabin space between raws is really limited making the travel experience not comfortable at all. However this is something you expect with Volotea.

Marta bosch badia

I recently flew to and from Verona in March, and both journeys were excellent from start to finish.

I recently flew to and from Verona in March, and both journeys were excellent from start to finish. Everything ran exactly on time, which made the whole experience completely stress-free. Boarding was...

Marc Blanchard

Volotea is the worst symbol of corporate BS. Two flights cancelled, on my way in to Corsica, on my w

Volotea is the worst symbol of corporate BS. Two flights cancelled, on my way in to Corsica, on my way out. Volotea refused to compensate for any. They also reduced my claim for costs from 400 euros t...

Elias Seraphim

I was a bit apprehensive at first, as things tend to go wrong with low budget airlines, but everythi

I was a bit apprehensive at first, as things tend to go wrong with low budget airlines, but everything went very smoothly: no delays, no complicated check-ins, very agreeable and efficient land and fl...

Kathy Simmons

the flight was delayed for more than one hour as we sat squeezed like sardines on the plane. While

the flight was delayed for more than one hour as we sat squeezed like sardines on the plane. While delays are common, this delay was caused by an airport strike that had been long publicized and know...

Joanna Pyc

I would strongly advise others to avoid using this airport parking company. I left my car with them

I would strongly advise others to avoid using this airport parking company. I left my car with them for 3 days, and when I returned, the front windscreen was completely smashed. The company refused t...

Anatole_Killer

Frustrating experience with cancellations...

I faced two cancellations and was promised a 70% refund for both. The first booking was cancelled due to misleading information. Despite good reviews, Google reviews indicated the parking location was...

Martin Johns

These should not be able to trade at…

These should not be able to trade at Bristol airport. We were a day late. Paid the £20 twice and they will not respond to emails to refund. Made it very hard to communicate. Now they are ignoring my...

Alex Thomas

🚨This company is a total SCAM!!!🚨

This company is a total SCAM!!!I wish I'd listened to wish words "if it looks too good to be true - it usually is". The price was the best around.More fool me. Even the name of the website should have...

Delta

I had a very disappointing experience…

I had a very disappointing experience with this airport car park company. I used the meet and greet service, and upon returning to my car, I found that all change had been stolen from my vehicle. This...

GeWyn

Totally unprofessional and poor service…

Totally unprofessional and poor service at most levels. Firstly they sent a link to drop off location that was incorrect. Had to phone to get directions to the most inappropriate location on a rocky t...

Parneet Handa

Had a very bad experience with them. I was travelling from Vancouver to Ottawa they didn’t serve me

Had a very bad experience with them. I was travelling from Vancouver to Ottawa they didn’t serve me the snack at first and when they came for the second time for drinks. I asked them for a diet coke a...

Antoine Soucy

One word to describe this company: terrible. I had a flight booked from Montreal to Miami. The flig

One word to describe this company: terrible. I had a flight booked from Montreal to Miami. The flight was cancelled 2 hours before departure, then I was rebooked on another flight 96 hours later, whi...

Judy Conway

By far the worst airline there is .I spent 21 hours sitting in Halifax airport ,cancellations,delays

By far the worst airline there is .I spent 21 hours sitting in Halifax airport ,cancellations,delays .had to go through security not once but twice to collect my suitcase from arrivals and then sit th...

mounya nassar

The flight was delayed 2.5 hours and right before we flight they stopped the airplane and workers ca

The flight was delayed 2.5 hours and right before we flight they stopped the airplane and workers came on for 30 mins...we didn't know what was happening and we didn't even get any compensation

Alex Kelly

Terrible airline. Every 6 weeks I fly ottawa to toronto then toronto to ottawa 3 years consecutively

Terrible airline. Every 6 weeks I fly ottawa to toronto then toronto to ottawa 3 years consecutively. Never once has my flight been ontime and never once has the grounds crew been ready to offload the...

Joshua VN

Slight delays while it’s not an issue, the crew was mostly good. Nothing to rave about regarding ser

Slight delays while it’s not an issue, the crew was mostly good. Nothing to rave about regarding service. The drink/snack selection is so minimal that I would ALWAYS choose Air Canada or WestJet. The...

Joferson Blanco

A bunch of incompetent pieces of shit. Took partial payment for a flight, then charged my card a day

A bunch of incompetent pieces of shit. Took partial payment for a flight, then charged my card a day after. processed the payment, then cancelled my flights. Do not trust these crooks. 4-hour hold tod...

Milan Patel

My flight is canceled in 24 hours I contact them 72 hours they not give me refund even not pickup th

My flight is canceled in 24 hours I contact them 72 hours they not give me refund even not pickup the phone waiting 200 mints but they not give the answer I think please this is scammer because you ca...

Nicki L.

Useless reps and misleading prices

Trying to rebook a flight originally scheduled for April 20. I was looking between Mar 1-12 to resched the flight. Was able to book, then all of a sudden there’s a price increase. They cancelled my bo...

Kent Butler

I was using flight hub for buying my…

I was using flight hub for buying my tickets and referred them to my family and friends. 3 days a go i bought ticket and called to chenge date but they canceled my ticket and gave me credit for buy an...

Clayton Barnes

Booked a trip to Thailand and purchased…

Booked a trip to Thailand and purchased the cancellation insurance for just in case, due to an issue which arose I needed to cancel. I gave 44 days notice, only to find out I'm charged $265 plus $200!...

Caratek21

Do not buy flight hub refund policy

Do not buy flight hub refund policy, the whole refund team is a scam and when you need support to cancel your flight, they wont pick phones and phone call goes to those insurance people who will try t...

Katherine Webster

Baggage fees are exorbitant but almost nothing is included. If you're flying with anything more than

Baggage fees are exorbitant but almost nothing is included. If you're flying with anything more than your wallet, be prepared to pay. Customer service is almost non existent and almost everything is s...

Coucou CouCou

I am a frequent traveler and have booked flights all over the world, so I believe it is time to spea

I am a frequent traveler and have booked flights all over the world, so I believe it is time to speak up about the unnecessary stress and poor transparency some companies impose on customers. Yesterd...

Nicolas Spitalier

Their platform does not work and they have no human service help. Just a Whatsapp bot that does not

Their platform does not work and they have no human service help. Just a Whatsapp bot that does not answer and a telephone line that charges .5€ the minute that lets you wait in line…. Honestly it is...

Marta Parker

Absolutely unacceptable experience.

I wouldn’t even give it half a star. I attempted to fly from Eindhoven to Austria, but my flight faced multiple delays (7 hours and still no clarity on departure) with no information provided. The cus...

Roberta G.

Un'esperienza deludente con la compagnia aerea

Un'esperienza deludente con la compagnia aerea, caratterizzata da una totale mancanza di umanità e comprensione da parte del personale di check-in e di volo. Il giorno di Natale, mentre viaggiavamo co...

ClairementParfait63

Traitement inacceptable lors de l'embarquement

Aujourd'hui, notre vol de Málaga à Bruxelles a décollé à 19h05 de la porte D46. Pendant le processus d'embarquement, nous avons rencontré un comportement passif-agressif de la part du personnel en cha...

WJ

A Disturbing Experience: Corporate Misconduct in Customer Service

My recent interaction with the service provider was not merely unsatisfactory; it represented a troubling disregard for customer rights and trust. Here’s a summary of what occurred: Unilateral Breach...

Myrtle T.

KLM appear to be entirely…

KLM appear to be entirely dysfunctional. I booked flights from Bristol to Nuremberg via Amsterdam. Due to tight connection at Amsterdam my luggage did not arrive in Nuremberg. On my return the flight...

StroZz27

I AM TAKING KLM TO COURT

I bought an online ticket £848 and cancelled immediately. KLM issued an e-ticket with payment details described. KLM NEVER DISPUTED THAT I WAS ENTITLED TO A REFUND, in fact they put in writing in se...

Cedric

Horrible customer service

Horrible customer service, mean personnel at the airport, and infinite waiting time for anything you might require assistance with.Also openly unfair in processing claims and refunds.

Zack Cooper

Poor service KLM

Booked with KLM, Flight delay, followed by poor service from Air France then re routed after missing connection from Paris, flight re routed via Singapore and to top it off upon arrival at final desti...

Waldo Kelly

Rude KLM

Huge delay on my Amsterdam-(Paris)-Naples flight on 20th December. Rude KLM staff at Schiphol's Terminal 2, dismissive service, forced to fly to Paris knowing the connection was already lost, and left...

Meljean Pineda

I had a great experience with Mango Tours. The booking process was smooth, and everything was well-o

I had a great experience with Mango Tours. The booking process was smooth, and everything was well-organized from start to finish. Special thanks to Rhona Faye for being incredibly helpful, responsive...

Perlita Lastima

Your agent Ms Christmas Saito really have an excellent customer service, she is so friendly, kind, r

Your agent Ms Christmas Saito really have an excellent customer service, she is so friendly, kind, respectful, so patient with all my questions and concerns and walk me through until my transaction wa...

Karel P

I had a pleasant experience with the customer service. Diane was polite, attentive, and very helpfu

I had a pleasant experience with the customer service. Diane was polite, attentive, and very helpful in answering questions and accomodating request.She handled my concerns efficiently.

Elzek Trinidad

The customer service experienced with John Carlo is excellent. He is very patient, accommodating and

The customer service experienced with John Carlo is excellent. He is very patient, accommodating and he knows his job well. Highly recommended excellent!!!

Rosario Staromana

Working with Soledad Dreher and Ellaine Allauigan at Mango Tours was very smooth for my Philippines

Working with Soledad Dreher and Ellaine Allauigan at Mango Tours was very smooth for my Philippines trip. Both of them are very knowledgeable and answered my inquiries and concern professionally, mos...

Joy Capil

Your agent KC Jacinto is such a professional and efficient worker!! She managed all our concerns in

Your agent KC Jacinto is such a professional and efficient worker!! She managed all our concerns in booking our flight. She went over and beyond by matching the price with Expedia. She had the patienc...

J Pearce

I am stuck in Dubai due to my connection with an Emirates flight being cancelled because of the curr

I am stuck in Dubai due to my connection with an Emirates flight being cancelled because of the current circumstances. I booked the flight with Netflights, Emirates have put me up in a hotel & hav...

Ian Snowden

This was once an excellent travel agent with high standards of service. Recent management changes ha

This was once an excellent travel agent with high standards of service. Recent management changes have resulted in it being reduced to a web site with no customer service at all. What a pity! I used t...

Edward Hughes

Air France cancelled my short connecting flight to Paris to transfer onto my long haul flight to Mex

Air France cancelled my short connecting flight to Paris to transfer onto my long haul flight to Mexico. Ben was really helpful and managed to get me on a direct flight instead from London to Mexico a...

Veronica Clark

Extremely frustrating experience.

Extremely frustrating experience. I reached out to 3 different numbers and spent a total of 3 hours on hold trying to cancel a flight for personal reasons. Additionally, I sent an email and have yet t...

Syd Morris

Smooth flight search, but faced booking challenges

The flight search process was easy, but I encountered problems during booking. The payment seemed to go through, but the website became unresponsive. Upon checking my account, I realized the payment h...

Suzi Abigail Smith

Easy and cheap

Easy and cheap! Thank you

Morvarid Ghasemi

We traveled December 16–23, 2025 on a vacation package booked through Sunwing, staying at Starfish V

We traveled December 16–23, 2025 on a vacation package booked through Sunwing, staying at Starfish Varadero. This vacation, originally budgeted at $2,468 CAD, ultimately cost us $4,356 due to conditio...

Paul B

Sunwing has terrible customer service in Cuba. They will do absolutely nothing for you in fact they

Sunwing has terrible customer service in Cuba. They will do absolutely nothing for you in fact they go out of their way to make things worse. Landed at a terrible resort in Cuba Grand Aston Varadero....

benanhur85

Disappointing experience with flight cancellation

My flight was supposed to leave yesterday at 3:45 PM, and I arrived at the airport by 12:40 PM for check-in. While waiting, we were informed of the cancellation without prior notice. We were told to g...

Sidney J.

Lost 2 days out of 7 for my vacation package

When got to the airport, they told that the flight was delayed. I was only able to travel 2 days after. From the 7 days of holiday, I got only 5. Not an apology, a reimbursement or anything else for m...

Toddy

Horrible experience

Horrible. Don’t hire this company again. Lousy treatment by their employees. I almost missed my flight because of their incompetence. I would never recommend it. Especially bad customer service at che...

TP52

Sunwing's customer service is the worst I have ever experienced.

Purchased a vacation package and the medical insurance. Had to cancel because of medical reasons. Instead of a refund, we were provided a voucher minus the money paid for the insurance which is only...

Djamel AA

I purchased parking at LGW Airport with LGW Executive, which included the airport levy fee both ways

I purchased parking at LGW Airport with LGW Executive, which included the airport levy fee both ways (Booking Ref. No [CPD-19-618984]). All was going well until I tried to exit the Orange Car Park at...

Eugene Oakes

Parking and booking was very simple and straightforward. Transport to and from the airport was effic

Parking and booking was very simple and straightforward. Transport to and from the airport was efficient and timely. I highly recommend official long term parking.

Donna Harvey

We used Gatwick valet parking for our recent trip and honestly couldn’t fault it especially travelli

We used Gatwick valet parking for our recent trip and honestly couldn’t fault it especially travelling with kids. Drop-off was quick and stress-free, which made a huge difference at the start of our j...

STH LDN

I think we’ve had to change our allegiance from STN to GTW on the basis of the parking experience an

I think we’ve had to change our allegiance from STN to GTW on the basis of the parking experience and ease of getting to and from the airport, both to the terminal by the quick long stay bus and acces...

Karen Boxall

This is the second time I've used the long stay car park at Gatwich Sth Terminal. The app is really

This is the second time I've used the long stay car park at Gatwich Sth Terminal. The app is really easy to use. The parking area is great & didn't have to wait too long before a bus arrived. Will...

Simon Hooper

We have been using Gatwick NCP long stay for many years now and the we have notice some changes whic

We have been using Gatwick NCP long stay for many years now and the we have notice some changes which are making it less of a priority choice. The car park has gone up in price and we recently paid £4...

Chris Goeddertz

I purchased a trip with Travelo1 in June 2025. The airline switched our December flight 3 weeks bef

I purchased a trip with Travelo1 in June 2025. The airline switched our December flight 3 weeks before I was to leave to a date/time that did not work. Airline refunded their portion of the ticket....

Megan Price

Frustrating experience with flight booking

I booked flights through a meta-search site and was redirected to a service. After completing the booking, I was informed that the seats were no longer available. No ticket was issued, and my card was...

Sharla Parker

DECEPTIVE PRACTICES, TICKETS NOT CLEARLY STATED

DECEPTIVE PRACTICES, NO MENTION OF STAND BY OR UNCONFIRMED TICKETS. A REPRESENTATIVE LATER CONTACTS YOU LIKE A BAIT AND SWITCH ONLY TO PUSH FOR MORE EXPENSIVE TICKETS. I CALLED BACK WITHIN 10 MINUTES...

Charli W.

deceptive practices

deceptive practices. I bought a ticket, and after completing the payment, I received a call informing me about luggage fees. They stated that if I needed luggage, the ticket price would increase by $1...

Asher Hughes

This website is selling tickets that…do not really exist...

This website is selling tickets that are not available(Economy). They put you on a standby list if you do not agree to the main cabin upgrade. ($700 diff for my tickets). They will only refund me a...

Jody Johnson

Excellent, Knowledgeable Customer Service

Ashley was very helpful and provided excellent customer service. She explained all of my options in detail and was very informative and patient with me. I really appreciated the help, her knowledge...

Chris H

My flight to my destination with SAS was smooth and pleasant, and I initially felt confident in thei

My flight to my destination with SAS was smooth and pleasant, and I initially felt confident in their service. Unfortunately, my return experience was a complete nightmare. My arrival time in Oslo and...

Danylo Matviienko

The flight was canceled, then postponed 2 times(yeah, wierd). I know that it happens because of bad

The flight was canceled, then postponed 2 times(yeah, wierd). I know that it happens because of bad weather or something like that. The problem is that they are not willing to solve the problem and h...

Johan

An absurd display of late stage capitalism. Basic functionality literally does not work half the t

An absurd display of late stage capitalism. Basic functionality literally does not work half the time, and when it fails there is no customer support - so you're on your own. The company survives on...

Rita Orlova

Horrible customer service! And barely any help when it comes to sorting out their mistake! DISGRACE!

Horrible customer service! And barely any help when it comes to sorting out their mistake! DISGRACE! We had a flight on 26.Jan from JFK to Prague. It was after the snowstorm in the NYC so we underst...

Sam Wright

Flight to Milan – baggage lost/delayed over 24 hours.

My baggage from a flight arriving in Milan has been delayed for more than 24 hours due to an operational issue. I submitted a report and a formal compensation request, but I have yet to receive any up...

Willow

Cancellation leaves passengers without support

The service canceled our international flight, leaving passengers stranded and without assistance in finding their way home. The information from their staff was incorrect and confusing.